UiPath Platform Reviews

We use UiPath to automate data entries for ERP and CRM.

Building automation using UiPath is straightforward.

UiPath has helped automate the processes of start-ups and newly constructed systems and offers a significant discount on licenses, prices, and service mandates. Our operations were upgraded by 60 to 70 percent.

UiPath enables us to implement end-to-end automation, which is of great importance.

UiPath's user community is valuable.

UiPath has helped minimize our on-premises footprint. We have deployed our UiPath license in the cloud using Microsoft Azure, but we can also utilize any other cloud provider. As a result, we no longer need to wait for weeks for hardware to arrive.

We can enhance our employees' skills by utilizing UiPath Academy courses.

The AI's ability to automate processes that are more complex or involved has helped with our proposals and use case scenarios.

UiPath's AI functionality enables us to automate a greater number of processes overall. This has contributed to achieving end-to-end automation in our organization.

UiPath helps accelerate digital transformation and reduce its costs.

UiPath helps reduce human errors, which is one of its significant advantages. The operations for our HR team, sales team, marketing team, and technical use cases have become faster and error-free.

UiPath has freed up approximately 50 percent of our employees' time.

UiPath has saved approximately 35 percent of the costs for our organization.

UiPath is easy to use, configure, and integrate.

UiPath can improve by enabling us to target specific use cases based on the departments within an industry, rather than just focusing on the industry itself.

I have been using UiPath for two years.

I rate the stability of UiPath, eight out of ten.

I rate the scalability of UiPath, ten out of ten.

The technical support team is good.

Positive

We previously used Microsoft Power Automate but switched to UiPath because it is easier to use and does not have the same limitations.

The complexity of the deployment was moderate.

We have witnessed approximately a 35 percent return on investment.

UiPath is slightly more expensive than Automation Anywhere and Microsoft Power Automate.

I evaluated Automation Anywhere, but based on the reviews and business experience of multiple friends, UiPath appears to be less complex than Automation Anywhere.

I rate UiPath a ten out of ten.

We have a team of 20 people who are responsible for maintenance support.

We use UiPath to automate back-office tasks.

UiPath helped us with compliance-related tasks. These tasks involve reviewing various systems and taking screenshots to get proof of compliance. It's a costly process that can be mostly automated. The employee doesn't need to collect all the proofs; they just have to check if they are correct. For example, they must verify that the referenced time stamp is correct. 

They can focus on quality instead of doing all of the manual work, which requires a lot of time and effort from the specialist doing that auditing job. Automation frees up the auditor to do more critical tasks. A bot can handle repetitive, menial jobs. 

If you have some tasks that must be done at the start of the day, you can configure the bot to run first thing in the morning to retrieve all the details you need. You can get the report and start working on it. It's hard to estimate how much time it frees up because it varies from client to client, but if you plan well and use UiPath strategically, it can cut the time in half.  

UiPath enables us to do complex end-to-end automation for multiple systems. Some of our automated processes take input from the ERM software and enter data into various applications. UiPath can sit and listen to any SAP solution, depending on the requirements, and report to the business user, who can validate it. 

The user community is amazing. UiPath put a lot of effort into fostering a community, and now it is so mature that we can find a solution for 90 percent of our problems in the forum. 

UiPath has a small physical footprint. It's not like a typical enterprise application that requires multiple servers. You can run various automations on a field workstation. Numerous processes can be automated on a single machine. 

The UiPath Academy courses are helpful. It's a great way to learn queries and new techniques. I got my initial training from UiPath Academy, and we use it to onboard junior staff fresh out of college. We first direct them to the UiPath courses and follow up with one-on-one training. 

UiPath reduces the cost of digital transformation. For example, you can automate the process of extracting information from devices. If you aren't confident that the automation is accurate, send it to a human staffer to verify and make corrections. You can put a human in the loop if necessary. It may still require some labor, but it takes much of the burden off your employees. 

It reduces human error if you have fool-proof automation developed. If you have good rules that fit, it works smoothly without any help. With the proper ruleset, you can eliminate errors 100 percent. 

UiPath is a complete RPA product suite with machine learning packages and out-of-the-box processes. I'm a developer, so I primarily interact with UiPath Studio. It has a large set of activities ready to use, reducing the time we spend developing bots. The Orchestrator interface is thoughtful and easy to use. In Orchestrator, you can deploy processes and choose from various triggering options.   

Building simple automations is easy if you have a little technical knowledge. It takes more expertise to create complex automations. UiPath has a different product line for non-technical users, but it has some limitations. 

The more advanced developers use UiPath Studio, which allows you to enrich processes with Python and JavaScript. From a developer's perspective, it's almost a perfect 10.

UiPath could gain a lot more customers if they lowered the price a little and improved the license model with some more affordable tiers. 

I have been using UiPath for nearly six years. 

A few years ago, UiPath wasn't stable, but it matured a lot since then. 

UiPath has built-in features that help you scale your automation, and you can deploy automation on multiple machines simultaneously. 

I rate UiPath support a nine out of ten. Their support is decent. I get a fast response when I have questions. I haven't had any issues with them.

Positive

I used Blue Prism and Automation Anywhere for learning purposes. UiPath is easier to use and has a more extensive user community. UiPath's constant improvement is outpacing other platforms. 

Deploying UiPath is straightforward. It requires some maintenance in terms of modifying and updating your existing processes. You can reduce the overhead maintenance if you have a good developer interface in place. The maintenance is minimal compared to the benefits. 

A good consultant can help you implement automation and maximize your returns. Automation implementation can range from fifteen days to six months. You'll see a return in as little as one month. For that to happen, you need to implement it strategically. We see a 10-20 percent return, depending on the process.

I rate UiPath a nine out of ten. 

We are using it to extract information from invoices. We have different types of invoices from about 180 vendors and we need to automate extraction from about 6,000 invoices. We receive invoices via email and are using automation to extract the invoice, put it into a folder, extract information from the invoice, and then enter this information into a SAP-based solution. Not every detail is taken from the invoice, only the relevant portions. 

We have already developed it and it's in the testing phase, where what is being tested is sending the money to the vendor.

For example, if we have purchased something for £1,000 from a vendor and they have sent us an invoice, we extract all the information, confirm that the purchase has been done by looking at our records, and then we have to submit it to the accounts office. That office will create the payment invoice for the vendor.

It now takes about half an hour for each invoice to be processed versus taking two to three days to do the same invoice manually.

And while I wouldn't say that UiPath enables end-to-end automation for everything, for invoice processing it does. Cash to payable is one of those things that UiPath is able to do from end-to-end, right from the point of getting the invoice from the client to the end where an email is sent to that client saying, "Your invoice has been processed. We have transferred X amount of money to your account." In some cases, especially when invoices are handwritten, we face small problems but, other than that, we are able to do it.

And the turnaround times in creating automations are much less compared to when we were using Automation Anywhere. With that solution we were not able to do it as quickly as we can using UiPath.

We did a PoC for an HR company that was giving appointment letters to about 100 people across its franchise. They wanted to give them out in one go and wanted some way of automating the process. UiPath had the tools that we could use to manipulate it enough and send the appointment letters in 15 to 20 seconds.

And automation has absolutely freed up employee time. Now, people are only looking at exceptional cases most of the time, where automation is not possible. They aren't looking at most cases. Productivity has improved to a great extent compared to what it was before automation. People are going home on time and getting their leaves on time and getting to spend quality time with their families. They are happier compared to how things were.

In addition, there was a lot of human error when people were entering information into the computer. Especially in an accounting situation, if someone inputs a four instead of a nine, it's very difficult to figure out where things went wrong. But with UiPath, there is no more inaccuracy or typos.

What we like about the product is that we are able to customize a lot of things quickly because UiPath already has certain APIs and tools available that we can integrate with our system to extract information. For example, if you have to open Word or extract information and put it into tools like SAP or Salesforce, those things get done quickly and efficiently.

I have been using UiPath for about a year.

UiPath is always uploading new versions of its software. So far, we haven't had any problems related to UiPath crashing or anything like that. The stability has been satisfactory. It's good, decently stable software.

It is very scalable. You can scale it up to any amount that you want or scale it down, depending on the kind of processes that you're doing. 

We have automated the number of robots that we use. Every day we look at how many invoices we have to process. Suppose that today we have to process 5,000 invoices. In that situation, we use all 10 robots. If the next there are 15,000 invoices, two more robots will be activated to take on that load. And it works in reverse. If there are fewer than 5,000 invoices, we have eight robots working on them. It took us a while to automate that aspect.

The support is a little bit lacking, response-wise. Just like in banking, where they give you a relationship manager, they should provide someone who is responsible for a project. That person would be responsible for responding to your queries quickly and efficiently. What happens now is that I have to wait for them to come back to me and it takes a lot of my developers' time to figure out how to do things. Support could be better.

Neutral

We did a project for a company that wanted to identify certain vendors to talk to but they needed to know which vendor would give them the best price. They needed to do a comparison but they were spending tons of time evaluating the vendor information. We used Python to do this, not UiPath. We made it possible to do the comparison quickly and efficiently so that when they speak to the vendors they know exactly what to talk about. It improved their resource allocation because they had 15 people doing this work. Now, there are only two people doing it. The other 13 people have been deployed to other sections and other types of work.

Even though Python is very powerful, you need to do a lot of coding. We wanted software where we could minimize coding, a low-code solution.

We looked at UiPath, Automation Anywhere, Blue Prism, and Kofax. But out of all of them, we found that UiPath was a more wholesome product. It's not that the other software products don't have good features, it's just that UiPath has a lot of tools that can be used quickly and efficiently.

Right now UiPath is on the cloud, but eventually, it will be on-prem. When we signed the agreement with them, we told them that we would do it on the cloud and they had to provide us with the storage and cloud space. They were very accommodating about that.

We were able to deploy the first automation in about two weeks. It's not just setting things up, but also making sure that it is working. The users also needed to evaluate things using their tools and data. So the setup was not that bad. Within two weeks we were all set up and ready.

It is worth the cost. We did costing for our invoicing project and we are seeing between 20 and 25 percent ROI.

The price of UiPath is too high. From their website, what I see is that if you can buy one license it will cost about 5,000 rupees here in India. And for enterprise solutions, they are charging about 800,000 rupees for about 100 licenses, which is quite high compared to similar software solutions.

The ease of building automations depends on what the client wants. Some processes can be done very quickly and efficiently, but some need a lot of tweaking to meet the requirements of the client and they take a little time. But as a general rule of thumb, it is quite efficient actually. Some take very little time and some can take a couple of weeks.

The UiPath user forums are good, but there's nothing new in them. Whatever they are saying, we have already done it. There isn't much new information there. For example, UiPath has a tool known as Document Understanding, using Computer Vision to do a lot of the processing. We were stuck a little bit but the user community was not able to give us much insight mainly because Document Understanding was very new. It still is quite new and people have not explored it enough to give their feedback. We were flailing about, trying to figure out what to do and what not to do, what works and what doesn't. We were more or less on our own.

In our company, we try to make sure that prospects have gone through the UiPath Academy on their own. For us, it is mandatory that they do so to have at least a basic idea of what UiPath can do and, during interviews before we hire them, we try to test them on some of the use cases. We don't want to spend time teaching them about it. We assume that if they have gone through the Academy courses, they are well-versed in what is expected.

I have not yet utilized the AI integration features of UiPath Platform as I am still exploring AI as a whole. I mainly make use of its unattended automation options, while attended automation usage is very minimal.

It has helped significantly in meeting our diverse business needs despite our complex organizational structure.

The code-free automation engine of UiPath Platform has helped users in our organization. The specific benefits I have observed are quick turnaround in developing scripts, integration with various systems, and successful PDF reading capabilities. The success rate is good, and based on that, we were able to deploy the bots quickly.

It has helped significantly in meeting our diverse business needs despite our complex organizational structure.

The main area where UiPath Platform can be improved is the cost; everything else is good.

We have been using UiPath Platform for four to five years.

I would rate the technical support by UiPath Platform as good, giving it a nine out of ten.

We have seen return on investment with improvements.

Based on my experience, I would recommend UiPath Platform to others, although we have evaluated other products which are more affordable. Since UiPath Platform is very expensive, we are exploring other products such as Kofax with their Tungsten Automation and RPA tools. I can also explore alternatives using APIs, mainly due to UiPath Platform's high cost.

I have been generally satisfied with UiPath Platform. Regarding the impact of UiPath Platform's analytics capabilities on our organization's decision-making processes, we are implementing only RPA based on particular process documents, not analytics. We achieved good efficiency gains using UiPath Platform, particularly in terms of improved turnaround time, though specific metrics cannot be revealed.

I would rate the product overall as nine out of ten, with the main drawback being its high cost compared to other products.

We are an EdTech company. We are working on a solution that allows us to customize our offering by reviewing the intelligence that we have about a person. For example, based on how a person learns, we can customize our offering. If a person is more tactile, we can give more quizzes and other things so that the person uses his or her hands to interact. It is a work in progress. We are still implementing it. It is a lot of work.

It is very easy to build automations with UiPath. It is completely visual. You can easily drag and drop and create a process. It is fairly easy. People who are not technical are also able to work very well. In education, we have to work with educators apart from techies. In EdTech, we have people who understand learning, so we are able to deploy them for this, and we are able to build a better solution. Techies will not be able to build it because they are not educators. We have educators with over 20 years of experience. If we train them to be techies, they will take 10 years, but if we ask techies to become educators, they might take 100 years. With UiPath, we are able to use the skills of our education specialists along with IT and other departments that are needed.

UiPath enables us to implement end-to-end automation. We can use AWS, Azure, or any other product. It is easy for us to integrate UiPath with our current offering. It is very easy to implement and go live.

We are working on using their AI functionality. We are trying to use the user data that we have to understand about a person and deliver a solution accordingly. For example, right now, in education, one size fits all, so there is one program that is directed at a hundred people. If you see Coursera, they have a completion ratio of around 3%. What we have observed is that when we use a solution like UiPath, for the test cases, the completion ratio is very good. It is close to 80%, which is very good. It is going in the right direction.

As far as our business is concerned, if a person does not complete the program, we do not get paid. There is a revenue leakage. By using UiPath, we are seeing a higher completion ratio. For example, if a person enrolls in a university and completes the program, he will pay up for four years. If he drops out in two months and finds that we are not useful, then obviously, we would lose the revenue for three years and ten months. It is helping us reduce wastage. It is helping us increase our revenues with minimal cost addition. The pricing of UiPath is negligible compared to the benefits. We can recover its monthly cost from the revenue that we get from just one student. We have close to 5,000 students. It is very good for us.

In terms of reduction in human error, when you are developing a program, initially, you will discover many errors that you have been missing out on, so human error will be reduced to minimal if your protocol is right. If you make a basic flaw in your design, then it is different, but otherwise, human error is more or less eliminated. There is close to 30% reduction in human error. Once we scale up, that percentage will go up and efficiency will go up.

We plan to automate all manual processes. Some of them are already automated using UiPath, some of them are in progress, and some of them will be automated in the future, but we will save a lot of human time. Human resources are very costly these days. It takes years and years of training for them to add to our business. UiPath has been good for a lot of things that we thought were not possible. We are able to do them after using UiPath. They are able to help us in finance. They are able to help us in HR. They are able to help us with contact centers. It is very good.

One thing that we love about UiPath is that the pricing is very good. While we are developing, they have a free option. The Pro option is for just $420. Once we go live, we do not mind paying, so the price point is very good.

The platform is robust. Particularly in process mining and task mining areas, it is very good. We are working on integrating it with our solution, and the API is fairly easy for us to work with. 

UiPath is very good. They have OpenAI integration. It is a free integration. They have something for extracting data. They have something for copying text from an image. These are all free and ready to be used in automation.

They have a UiPath community. They have a lot of activities to engage people, and the community is growing. It is not as wide as some of the older products such as PHP or Java, but for AI, it is a very good community. They have DevCons that are very popular as well. Their community is all over the world. They have developers in India. They have developers in the Philippines. It is very good.

We would like to see small modules that we can pick and use. Currently, we have to implement a lot of things. The platform is very good, but we would love to have some more templates that we can quickly implement. Other than that, it is very good. We do not require anything else. We are very happy with UiPath. It has been an eye-opener for us. We have discovered things that we thought were not possible earlier.

I have been using UiPath for 3 years.

It is completely stable. I have not had a single downtime in our development journey and usage. It is a very stable solution. I would rate it a ten out of ten in terms of stability.

It is easily scalable because of the way it is implemented. You start with a small license, and as your needs grow, you can keep taking more resources. UiPath also makes money as you grow. They scale it up for us, so we do not have to worry much about the product as such. It is quite scalable.

We have UiPath in multiple departments. We are an EdTech company, and we are using UiPath in the product department and the finance department. We are integrating some elements of HR. Customer support is the most vital component for us because you save a lot of manhours in customer support. Our tech teams are based out of India and the Philippines.

At the implementation stage, we have only 14 developers, but once implemented, it will be used for at least 5,000 customers.

They have been very prompt and helpful. They pay attention to detail. They are available. Their support is a class apart. There are no issues. I would rate them a ten out of ten.

Positive

We tried several products but did not implement any RPA. We tried Automation Anywhere and Microsoft Power Automate. We found UiPath to be the best in terms of features, community, and support. Some of the things that we tried did not work well for us.

UiPath is a class apart. Automation Anywhere is a standard solution. Overall, Automation Anywhere is very easy. It does not have a community. It does not have all the features. You are mostly platform-dependent when you are using Automation Anywhere, whereas UiPath has a community. You do not need UiPath to help you with everything. There is a lot of talent available. UiPath Academy is good. A lot of people get trained in UiPath. Pricing-wise also, UiPath is cheaper. It is also easy to implement. Automation Anywhere helps to get started very quickly, but we needed customization for our business. This is something where UiPath was better.

It is deployed on the cloud. Everything is on the cloud. UiPath has helped to minimize our on-prem footprint. Ever since COVID, everyone has been moving to a phase where they can be completely remote. We have been transitioning from on-premises for the last few years, and this is a step in the right direction. Of course, we need to do more, but it is going in the right direction.

The number of people required depends on what you are using it for. We are using it for our own custom solution. We have 14 resources working on UiPath for our solution, but a small enterprise does not need that many people. A smaller team is good enough to implement because it has everything. For example, if you want to integrate Salesforce, you can easily integrate Salesforce. You can go and click on the marketplace and just use Salesforce.

It does not require any maintenance from our side. Everything is automatically maintained. The platform is continuously upgraded in the backend. We do not need much maintenance. It is a cloud solution, and everything is maintained at the backend. You do not need any intervention.

It is super cheap for the value you get. Their free version is good enough to implement. When you are building a solution, it takes months of effort, and sometimes, it takes years. Its free version is good enough for you to test out everything, so when you are developing, you do not need to pay. After that, there is a Pro version at $420. It is reasonable for the value it is offering. Their basic support is also very good, which comes with the Pro version. 

The Enterprise license is suitable when you need a hundred automation licenses. It is also reasonable. They give good pricing when you negotiate.

I would highly recommend UiPath. You can definitely go for it. I would suggest being a little bit patient while implementing this solution initially because it can be overwhelming. There are so many options.

UiPath as a company is also good. They respond quickly. It has been a pleasure so far. Our product is not yet live. We are still working on it. It is a very big solution for us, and it will be a game changer for our business.

Overall, I would rate UiPath a ten out of ten.

The primary use case for UiPath is to automate tedious tasks in my organization and previous organizations. It's very friendly, offering free licensing, which makes it easy for people to learn and work with it. The ability to automate repetitive activities that take a lot of time is a significant advantage.

UiPath has enabled tasks to be done quickly and on schedule without human errors. It allows repetitive processes to be performed multiple times without issues, freeing human resources from tedious daily activities.

The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it. The community is supportive, providing alternative solutions and quick responses. 

UiPath's flexibility allows for significant automation, reducing manual errors significantly. The ability to have an orchestrator to manage processes efficiently is another valuable feature.

There is a need for more videos and examples on upcoming enhancements and changes. If they can improve the OCR engine and provide more detailed documentation and multiple examples, it would be helpful for adapting to new updates.

I have been using UiPath for almost nine years.

Stability-wise, the tool is good, however, each upgrade requires a lot of preparation, as it involves changing infrastructure and testing new capabilities.

There are no scalability issues mentioned in the transcript.

Technical support is rated seven on a scale from one to ten due to long communication cycles before getting hands-on help. However, they usually provide solutions and alternative methods that are helpful.

Neutral

I previously used other RPA tools, including Blue Prism and Automation Anywhere. UiPath offers free licensing for learning, which is an advantage over other tools.

The initial setup is straightforward. On-premises deployment involves getting the development package and deploying it. Hybrid models require coordination with others but are not complex.

While specific numbers are not provided, UiPath certainly performs well in automating repetitive tasks, which likely contributes to a positive ROI.

Based on past experience, UiPath's pricing is moderate when compared to other tools. I rate it at seven out of ten in terms of cost.

Alternate solutions evaluated include Blue Prism and Automation Anywhere. Each has different strengths, but UiPath is preferred for its user-friendly interface and community support.

I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.

We're an insurance company, so we use UiPath to enter customer and policy data. Four of us work on the data side of bot development, which is our department's priority. We have multiple inflows of different ideas and use cases coming from various departments that ensure the company runs smoothly and efficiently. 

Implementations and updates allow for frequent email communications on Monday mornings weekly. Our team sends out email notifications if anything significant is urgent. We're still working on some of the aspects that we're looking to solve by attending this event. We've got some integrations that UiPath provides.

We have a limited staff and a lot of work. UiPath tackles repetitive jobs that people don't want to do but must do them daily. We've saved on reporting, and that has mitigated costs, so we've seen revenue advantages. 

Our customers and employees are happier. Employees' menial labor is reduced, and they can spend more time interacting with customers. Our customers like this because they can talk to a real person who will follow up on their issues. It's generated a lot of buzz in the community. Customers can talk to our agents faster and get the information they need quicker

We like the RPA style and constant data flow. It keeps working when our employees aren't. 

It would help if UiPath fixed bugs in the software before they updated.

We've used UiPath for a year and a half. 

UiPath is stable and mature. They've been around for a while and are constantly improving. 

UiPath has kept up with our growth, as we do five to 10 acquisitions annually.

UiPath support has been tremendous. They're responsive and ready to hop on a call with you to solve problems live.

Positive

The initial deployment was fairly straightforward, but we have to build automations before we could solve problems. 

We've saved over a thousand hours of labor this year alone in various forms, such as reporting that was previously generated manually and sent out or forms that were filled out and put into the system. Those are now automated through various methods. It has saved double the standard employee's salary.

I rate UiPath 10 out of 10.

I'm using UiPath on an automation project for my company in the banking domain. The use cases are for things like insurance claims and debit card transactions. We use it for our clients' requirements and also internally to address any of our company's needs for UI automation. 

When we started the client's project, they had a simple process, but they were dealing with a large volume of data. Most organizations primarily rely on Excel as their main solution, and they're doing processes through that. They wanted to automate Excel processes that they had been doing manually. UiPath improves productivity and saves time. For example, I developed a bot for processing insurance claims in UiPath. It involved checking documents and comparing them to the information in the databases. The process would take around 40 minutes to perform manually. We reduced that to eight or nine minutes per process through automation. It greatly increased the volume we could handle, producing a lot of value for the organization.

As we developed more automations for Excel, their manual work decreased, so they gave us more requirements. I've developed about 15 separate processes for the banking project I'm working on. Each process has its own way of doing it. We have developed network solutions. UiPath has contributed so much to the development of automation in our company. Our clients are pleased because they can boost their revenue by introducing bots.

UiPath has helped us reduce our on-premise footprint. The development cycle depends on whether it's a major or minor process. We start development, test, and deploy. After that, a support team will maintain the process, and we will not be involved again. We have multiple people working on a particular project, and it changes with every sprint of a cycle.  

UiPath Academy has lots of videos and other resources. While we can go to YouTube or some other source to learn about UiPath, we don't get a comprehensive understanding of the solution or the latest features. We can only get this through UiPath, and everything we need is in the courses. You can take a foundational course to learn the basics and get a certification that is valid everywhere from the advanced developer courses. Every company expects its UiPath developers to have this certification. 

UiPath's AI functionality is useful if we're working with unstructured data. For example, if we have a PDF where the data we want to extract is not separated, we can use AI to define the data for automation. I have done some practice use cases for learning purposes, but I haven't used AI in a project.

The solution helps to speed up digital transformation. I'm not sure about other countries, but many banks in India are still doing things manually and not using UI automation. This is a revolution in banking technology because bots are doing everything, and they don't need a lot of people to do the tasks.

UiPath can reduce human error, but a developer needs to understand the process completely that the bot will perform and provide all the conditions for how to perform things. After the client approves a project, we create a bot, and it will function based on the solution documentation. The UiPath bot will perform whatever conditions I give it. About 80 percent of the solutions we develop will complete the process without human intervention, and the remaining 20 percent of automations require some manual effort.

The solution frees up employee time because UiPath doesn't require much coding knowledge. If we can find a working solution for many purposes, we can download it. We don't need to spend time developing as many processes. 

I like UiPath's coding engine. We don't need to know much code. Most of the activities in UiPath are drag and drop. It's easy to build automations in UiPath. If we need support also, that doesn't require much effort. The UiPath tool gives us a structured framework. That is used in almost every project I work on. It made our development process effortless. We've completed a lot of projects with the help of the framework. 

The UiPath community enables users to share knowledge and bots that they've developed. If I have a bot installed in our machines, it doesn't require much effort for other users to run it. The user experience is seamless and user-friendly. Everything is ported on the back end, and it works as expected everywhere. If we have any doubt about a topic, we can post a question on the user community forum, and people from around the world will offer solutions in minutes. It takes very little time to get the solution. 

We only use the UiPath Community for support. It would be nice if a team of developers or a support person were available to help us work internally on our project. That would be helpful.

I have used UiPath since 2020.

UiPath is stable. All of my colleagues in other companies feel that this is highly stable compared to other tools.

UiPath is scalable.

I rate UiPath eight out of 10. We primarily get support from the UiPath Community, but sometimes their solutions work differently when we take it to our machine sometimes we have this capability. 

Positive

I also learned Automation Anywhere at the same time, but I found that the UiPath interface was easier for beginners to learn. 

We use UiPath as a cloud service. You create packages that are deployed through Orchestrator. Any machine with access to Orchestrator can just download the package and run it. The deployment is straightforward if we have the necessary access. We need to add a package to Orchestrator and download it. It doesn't require much time. 

We have a team of people. Every deployment includes developers, a support team, and an engineering team that will deploy the code to the production machine. The support team will ensure the bot is running properly after deployment, while the developer is the one who creates the package. UiPath doesn't require much maintenance aside from upgrading the bots with packages from UiPath. 

The pricing model is based on the number of processes. My colleagues tell me that UiPath's pricing is pretty normal compared to other solutions. 

I rate UiPath nine out of 10. I would recommend it to anyone who is interested in RPA. It's easy to learn and implement. You will not be disappointed. I still have a lot to learn. There are so many capabilities.