Acronis Cyber Protect Reviews

Backups of servers while they are running.

Almost eliminated our need for tape backup.

Error messages, logs, reliability.

5 years.

Not during initial deployment but, most upgrades go poorly. Pushing the agent did not work. We had to install it manually on each server.

Yes, product has been very unstable since version 10 and all versions since then.

No.

Customer Service:

Great.

Technical Support:

Average to poor.

Switched away from tape backups

Pushing the agent did not work. We had to install it manually on each server.

In-house.

2 to 3 years.

Not available at this time.

We liked Acronis true image a lot, so we did not evaluate other vendors.

Purchase Veeam, do not buy Acronis.

1) One of the best data backup and recovery software out there in the market. 2) Can be configured to make complete backups as per a scheduled time frame. 3) Can create a disk image to a complete disk and the same can be used to restore to a fresh hard disk. 4) Various options like incremental backup, full backup, differential backup, etc. make the product highly useful. 5) Supports popular Operating System platforms like Windows & Linux. 6) Provides a sector-by-sector disk image creation facility. 7) Disk images can be mounted to read data. 8) Allows data synchronization between two PCs running Acronis Backup and Recovery.

1) Installation is a lengthy process and consumes a lot of disk space. 2) Data backup time is comparatively higher than other similar products out there in the market. 3) The UI is not very user friendly and first time users will definitely struggle to get through. 4) PC to PC synchronization feature requires the end user to login using their Acronis accounts. This slows down the overall synchronization process. 5) Decrypting the data before reading from disk image slows down the overall process of data recovery. 6) There are many products in the market, which do similar things at a cheaper rate.

One of the best data recovery tools available in the market. However, the installation consumes a lot disk space(1GB+), which results in slower system performance. It also lacks a Virus Scanning facility. Note that systems with Extensible Firmware Interface (EFI) are not currently supported. It supports network based data backup and recovery, however network recovery quite often crashes the application.

We use it for backing up local PCs and other things. We don't use it for Office 365. It is used for simple and basic use cases.

I am using its latest version.

We use it for some very basic stuff on the local machines. It is mostly used for drive-to-drive copy and file or folder restoration.

In my opinion, it's the best product for end-users and PCs. 

A little bit more integration would be good. It should support broader platforms.

I have been using this solution for 10 years.

Its stability is okay.

It is scalable, but we have very few people who use this solution. We use it for very basic things. 

I have not contacted their technical support.

It is used for something very specific. It is a very small percentage of the whole environment. For the enterprise part of the organization, we are using other solutions, such as Commvault and Veeam.

It is straightforward. It has a three-clicks installation. There is nothing special, and it is pretty okay from this perspective.

I can do it by myself.

We use the free version that provides very basic functionalities.

If you're a small organization with little or no knowledge of the backup solution environment, it'll be okay for you.

I would rate it a seven out of 10.

On-premises

I have used it on a virtual server, as a backup server.

I do not worry that the backups are not running, or panic when a storm is coming through. It is a very fast and reliable backup, which requires less management and restores quickly.

It is fast and easy for an image-based backup across all platforms. The user interface (UI) is easy to use. We have a large virtualization infrastructure. Image backup is very important to us.

It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc. Veeam backup is integrated with many storage producers, but Acronis does not integrate that much.

Three to five years.

No issues.

Not yet.

I would rate the technical support as a nine out of 10.

Previously, I have used many different solutions. Now, I am using Veeam and Acronis.

The setup is straightforward.

We evaluated the VMware backup solution, Acronis, Symantec, and Veeam. However, we are now using both Acronis and Veeam.

I would advise this product for the use of backup systems.

Backup is the most important, i.e. backing up my data.

It gives us peace of mind, knowing that my data is safely stored away from my company in case of any disaster.

It works pretty good as it is.

We have never experienced stability issues.

Scalability is impressive, it should take care of us far into the future.

I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue was resolved before we terminated the call.

We have just used local backups and not cloud backups, in the past.

The setup was fairly straightforward. It's a little bit beyond a casual user, some technical expertise was required, but it went fine.

I did not. This product was recommended to me. I tried it and investigated it. I found that it suited our needs at a reasonable cost.

It depends on what you're going to use it for.

This solution fulfills all of our needs. Its reporting features work flawlessly and it does everything that it's supposed to do once it's setup, without maintenance or any additional time. It just works.

I can make a complete image of an operating system and its applications, then reduce the time to resolve a trouble, or deploy it again to another Windows system on the same or a different piece of hardware.

The deployment of operating systems to new or repaired systems is much faster than before. The strongest enhancement for us is that we have sped up our response to our users.

Adding a physical storage appliance would be very good, as would the placement of massive HDD to generate the boot CD. It would nice if it was more accessible and enlarging the option to not have an agent such as on hypervisors, VMware, and others. This would mean we could avoid installing an agent on the virtual machines.

I used the Advanced Server and VMware Server for around two years, and Advanced Workstation for one year.

When we would perform a restore and inject the drivers, sometimes the OS would restart.

The stability could be compromised if there's no program or scheduling of Windows updates. Without these, you may generate poor or incorrect Acronis system.

No issues encountered.

Customer Service:

It's very good.

Technical Support:

It's very good.

We upgraded from Acronis 7 as we upgraded the systems from Windows 2000 and XP to Windows 7 and Server 2008.

It was straightforward as the the admin control was easy to understand when performing the install.

I performed the install myself.

I have been able to recover all my costs associated with the installation.

• Veritas
• Arcserve

It's not complex but it is necessary that IT or the user has definite idea of what they want from backup system.

I've used Norton Ghost before, but switched to True Image almost 4 years ago and never looked back. True Image has a slew of enterprise and end-user features and the interface is both easy to use and simple to understand. I can schedule backups over the network to my dedicated file server or to local machines, and even restore from the network drives!

I can't think of a single one. Maybe it would be better if it was a bit cheaper, but good software is worth every penny.

I exclusively use Acronis True Image for my Windows backup needs, both in the enterprise and at home. I haven't found a better solution that allows me to interact with a server and schedule automated backups over the network.

Our organization is the regional seller for Acronis. Our customers are looking to backup part of their infrastructure (virtual servers) and database.

Acronis has a very rich functionality.

I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks.

I have been working with this solution for a little over one year.

it has been very stable over the past year. We have not seen any issues and it is very easy to test backups.

Our customers are impressed with the scalability and richness of the different functions. We have only used twenty to thirty percent of what could be used.

The initial setup was straightforward and had clear, well defined infrastructure virtualization. For our most recent project, we were allotted three months for the setup and were able to complete it in one.

If you are looking for specific functions and/or automatic backup with testing, definitely look into Acronis. 

On-premises