Acronis Cyber Protect Reviews

I use it for server backups and workstation backups and it performs pretty well.

It has taken a lot of the manual work out of replicating backups.

The ability to clone backups, to have backups replicated.

Better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice.

It's stable.

I use it for very small workstations to launch servers, so the scalability is good.

We chose Acronis because it had better non-cloud backup features.

The setup was very straightforward, it was easy. There weren't any complications to it.

My most important criterion when selecting a vendor is the usual: pricing.

I rate this solution at eight out of 10. I don't think any backup solution is perfect, so I think eight is a fair rating for it.

Make sure you are looking for objectives for your backup. There are less expensive solutions out there. You really have to weigh what your backup objectives are in the first place.

Imaging operating systems and restoring on different hardware.

This product gave us two major features :

1. Imaging allowed us to create clones from the production server with ultimate speed.
2. Protection against server failures with ability to restore on different hardware.

The application Linux interface and the error reporting as it's very ambiguous

3 Years

No, deployment is not that complicated.

Yes, especially in the restore, a simple update for the software messed up the whole setup.

No, with proper licensing no issues.

On a scale from 1-5 (1=worst, 5=best), they are 2. The customer service we receive is from Acronis's partner in Saudi Arabia.

On a scale from 1-5 (1=worst, 5=best), they are 2. They don't have a free toll number, their web based case support wasn't good and most annoying every time you I had to call I have to go through the first line of support and answer the same questions and apply the same procedure.

We already having another solution which produces the same result for Windows. But, for Linux this software was the only one we knew about that supported the version of OS we had.

Yes, straight forward with clear instructions.

In-house team.

Protection of the production environment.

Excluding the licensing fees, we used a virtual server to install the management console and agents didn't require that much of resource so we didn't need to upgrade any specs on the protected systems. Also, the images were stored on already existing storage. So, basically except the man hours spent on working with software there were no real investment in the setup.

No, because of OS compatibility it was the only one we knew about.

The product is good but using it on Linux is a bit difficult.

I would recommend it to any company that wants to implement a low cost solution.

We have used Acronis Backup for VMware, Nutanix, Hyper-V host, and physical servers.

We are currently using version 15. The solution is deployed on-premise. We haven't tried to integrate with other solutions.

Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface.

The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery.

Support could be improved. For complex cases, support should be available quickly and without any delay.

I have been using this solution for more than three years.

The solution is stable.

Technical support is responsive. In some cases, if it is complex, then it goes to level one of support, and that takes time. It could be faster.

The license is a perpetual license. The cost is an area for improvement.

I would rate this solution 8 out of 10.

I would recommend this solution. It is suitable for organizations of every size and for any sort of platform, like Nutanix, a hypervisor, VMware, or Hyper-V.

We make use of the standalone version. The server and the box are compliant when it comes to the backup. 

It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system. 

As we are going for CD, it would be nice to have external storage connectivity. 

The ability to integrate with different platforms should be added as a feature. It would be nice to have the restoration also from the server itself. 

We have been using Acronis Backup for two years or more.

The solution does not need to be scaled. It suits my business needs. 

We have not had occasion to contact technical support. 

The solution was easy to install and to deploy. Everything was good. 

One can do the deployment on his own. 

There is no need for a technical team. 

Our licenses come with a one-time yearly subscription fee. 

The solution is deployed locally. 

The solution suits my business needs. It works perfectly for me. There is no need for updates or added features. 

I would recommend the solution to others. 

For the moment, we use the solution solely for our servers. We are talking around 20 users. 

I rate Acronis Backup as a nine or ten out of ten. 

I have found the solution good only for desktop environments for backups. We use it for cloning.

The solution has all the features I need and user friendly.

The solution could be better if some of the features were more in-depth.

I have been using Acronis Backup for approximately two years.

The solution is stable.

I have never needed to contact the support of Acronis.

The installation was not a problem for me, it was straightforward.

There is a license required to use this solution and it is inexpensive. However, it is an old license.

I would not recommend this solution to others.

I rate Acronis Backup an eight out of ten.

We have it in a trial there. It includes all the features. We have tested them in our lab setups.

We're proposing it as an option for workspace backups and recovery.

I like the backup features. We can add a layer on top of that which includes security features. That is very unique. Mainly, the backup software includes only the backup. This includes not only backup but also security features. 

It is easy to set up.

The product is stable. 

Scaling is possible. 

The pricing is fine.

Support has been helpful.

It's very flexible based on the size of the offering. For example, ifwe have three customer requirements, we can customize the Acronis solution according to their requirement by adding the advanced packages.

The problem we face is competition. For the backup competition, we have Commvault, Veritas, Arcserve, and that kind of competition. The customers in Sri Lanka are mainly looking at Gartner records. Since Acronis is very new to the market, we can't compare it with those data center backup solutions, as they lead the way and get all the coverage. That's the main issue we are having. Apart from that, the feature set is very unique. We'd like it if Acronis Backup could focus a little bit on brand awareness in marketing.

If they can manage something like an STCM, or something that does mass deployment for software into the Cyber Protect console, it would be great. If we could have a mass deployment option using Acronis, that would be helpful.

Acronis has been added to the product portfolio recently. It's new to me. I have been working with it for six months or so.

It is a very stable solution. In some customer environments, we have some Windows security issues and errors and so forth and so on. However, that is based on the environment, not on the product. In general, the Acronis product is very good.

Scaling was something we wanted; it was a customer requirement. What was needed was for the end-user to recover what they wanted instantly without using the admin console and by only using their agent UI. We found it could scale well.

Their support is very good. I usually get in contact with one of the engineers, so when we have questions or troubles with the production and the customer environment, he helps us a lot. 

That said, when we do POCs, we can't open support tickets. We have to go to a PO to open support tickets. We have to call the contact engineer to get any help. It's limited, the ability to raise a ticket when you are in the POC. For example, in the first month when we were conducting the POC, w couldn't reach the support. We had to call and mail. 

Still, for the most part, support is helpful. Every time we called the engineers, they responded to us and helped us.

Positive

It is straightforward to set up and very user-friendly. The cloud solution is very simple as is the on-premise. There's not very much complexity. The only thing there is that may be tricky is we need to use a backup gateway. We need Acronis cyberinfrastructure when we want something like non-internet connectivity users to do a backup or something like that. Therefore, when we have a use case like that, we have to do cyberinfrastructure. Apart from that, the on-premise and cloud deployment are user-friendly. Anyone can easily configure and use it.

I'd rate the entire process a four out of five in terms of ease of deployment. It only takes about half an hour to set up. You install the management server and then install the agent on the machine. Then, with the use cases we are trying, it takes a bit of time. We tried to back up mailboxes, and we tried to back up workstations. It takes time to do this part. However, the actual setting up didn't take any time.

I don't handle the pricing aspect. Our product manager deals with that. That said, when talking with them, my understanding is the pricing is good. 

If I was to compare this product with Veritas, Druva, or Azure, the main difference I see is that those products only include the backup functionality. What Acronis provides is much more than that. It provides backup, management, and security, as well as vulnerability management and patch management, and a little bit of DLP. They include many packages. It adds an extra layer to the offering.

We're a partner. 

We are using the latest version of the solution. I have installed the agent from the cyber console and updated it to the latest version.

I'd rate the solution eight out of ten.

Acronis Backup is a solution to backup data.

The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good.

Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup.

I have been using Acronis Backup for approximately three years.

Acronis Backup is highly reliable.

The scalability of Acronis Backup has been good. We suggest to our customers it can be done easily.

We recommend Acronis Backup to SMB and education customers.

Acronis Backup support could improve. The chat support that they have available is slow, they are not responsive. This is a problem when we have a critical issue the support is not readily available.

We previously used Veritas but we have found Acronis Backup easier to use.

Acronis Backup's initial setup is simple.

If we have any issues with the implementation our vendor partner will assist us.

The maintenance of the solution does not require a large team.

The current subscription model of Acronis Backup compared to other backup solutions is not costly.

I rate Acronis Backup a ten out of ten.

I use this product to back up files and data across our LAN. I'm doing a new backup every month, and you can archive these monthly backups.

The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using. I do full backups about once a month and differential ones most days. The fact is that it's very easy to cut out the middle ones and just keep the last differential, thus reducing the space usage.

It comes with a few extra tools that I use from time to time, such as a disk-clone utility.

The backup process is reasonably speedy. It finished the backup in a reasonable amount of time, ready to work the next day.

This solution would not scale well in a large environment.

It could have a better ability to manage backups over a longer period.

I have been using Acronis Backup for approximately five years.

I have not experienced any problems with performance or stability. 

I haven't used it in a large environment but certainly, it works well enough in the environment that we have here. We have approximately six users. It is not the type of product that would be well-suited for a large environment.

I have experience with Arcserve and another backup solution.

For a smaller environment, which is what we have now, Acronis is fine.

We pay a yearly subscription fee and the pricing is reasonable.

My advice for anybody who is considering Acronis is that it's a good product and fairly easy to keep up to date.

With respect to compatibility, with backups, you can usually read from version to version. Perhaps it has the ability to merge backups, which would be helpful when trying to manage backups over long periods.

In general, I am pretty satisfied with this product. I can't think of anything that I've needed that it doesn't have.

I would rate this solution an eight out of ten.