Acronis Cyber Protect Reviews

The fact that I can backup my entire computer including the operating system, registry, etc., and my data drive. I can optionally restore either one or more entire drives or specific files or folders. The backup can be done automatically each night, and can be either a full or an incremental backup. I do the full backup each Sunday and incremental backups all other nights.

I never need to worry that the installation and removal of a problematic application has negatively affected my operation.

The initial installation of the product was difficult. However subsequent releases and updates have been easily applied. I assume that the initial installation has been improved since 2011.

Since 2011.

No.

No.

Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and directly fix any problem I’m having, which is a rare occurrence. Their people are easy to communicate with, and their user guide is also outstanding.

I don’t remember the name of the previous product I used, but it was discontinued by the vendor. It also was not as complete as the Acronis product.

As noted above, the initial installation of the product was difficult. However subsequent releases and updates have been easily applied. I assume that the initial installation has been improved since 2011.

Take their full support package, which includes their ability to take control of and repair any problem with the product on your computer. It is a very inexpensive upgrade.

Yes, but it was so long ago that I don’t remember the names of the alternative products.

Do it!

Full image backup and fast image deployment from USB.

No.

Version 11.7 has problems with the database, some tasks need to be cleared by special scripts. Version 12.5 only has a web interface which is absolutely unacceptable for this type of product.

Periodically, for the last 15 years.

No.

Not yet.

Fast, responsive, overall good.

As long as Acronis continues to support Win XP, I will use Acronis.

There was some difficulty setting up administrative groups and users, but that was related to the operating system, not the product.

I would advise getting the extended technical support which is independent of the licences.

Veaam. I found its usefulness to be very limited, very dependent on the operating system.

Do backups on a regular basis.

I think just the part that is, we can configure the system. It's backing it up, every computer, as we went. The parameters, and automatically, the program does it.

No, just the main point is we got to back up all the information in real time. That's the point.

Well, maybe in the installation part, got to do it just a little bit ... Maybe in the

installation part, if you can avoid a few things. Maybe the skip...The computer can back it up, each computer, without the username and password of the computer.
You are taking part of Microsoft Windows in order to do that thing, but if Acronis is managed through a license, can be installed without the Windows part. The security Windows part.

Do you know what I mean?

Each license has a number -- a really big number -- so Acronis can work without the Windows security. That's a very good point.

So it's gonna be faster and you will avoid a lot of problems of installation, because a lot of people don't have the technical knowledge to do it. So it's hard sometimes for the persons to do it. If you avoid that part, it's gonna be faster.

Since January 2017.

No.

I think it's really scalable for a program.

Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows here because some computers have Windows 10 Home Edition, and others ones have Windows Professional Edition.

Each computer works differently with the program, because some ones are in Windows Home and some ones in Windows Pro, so the installation works differently. That's why I had to call technical support in the beginning.

Yeah. Let me tell you this. I've been working at my company for a short time, and before I worked for them, they were using Carbonite.

Carbonite doesn't back up the full information. It's a real expensive solution, and then when you try to get your information through their servers, it has a cost.

Instead, you are paying a contract by year.

How to manage the program is real easy and really fast. I don't have a

problem.

But, I told you, if the person doesn't have knowledge about networking, like what is IPRs, and what is the domain name, and very technical issues or information, that person will have a problem.

If you are the owner of the information, and even when you need it faster, you have to pay for the information, come on. It's ridiculous what they are asking for.

A few solutions, even a freeware solution, I think

The most reliable solution that I found, it was Acronis because of the program, which is why I would choose Acronis.

I'd check what the program doing, and I check Acronis do it, and the same point.

Nobody referred me to or gave me information about Acronis. I found it on the internet, and I start to read what the Acronis is capable of doing.

The way I chose Acronis is easy, because I saw a few demos that showed me how the program works.

So, with that showing, or that demo, that's why we chose Acronis.

It's really important that people have, for example, those videos or that information visually, because --

If you do not explain visually what the program doing, meaning if
people are not familiarized with software, and they won't comprehend what the program is doing.

Mounting .tibs, Live Boot Restore, and Universal Restore:

• Being able to open and mount .tib images allows for easy restoring of files.
• Live boot DVD allows for easy restore of entire system in a catastrophic hard drive failure without having to rebuild OS from scratch and then installing programs and restoring data. (I highly recommend performing at least one test restore to a hard drive of similar size, to the boot drive being imaged, to be sure images can be restored successfully).
• Universal Restore allows for moving of systems to new and dissimilar computer hardware. All are valuable and reliable with Acronis Backup 11.7.50220.

Universal Restore has made moving systems to dissimilar hardware less difficult.

Live thumb drive boot process does not work well and support for it is lacking.

No.

No.

Support for issues other than the bootable thumb drive issue have been good.

I used Backup Exec and Ghost. I liked the imaging aspect of Ghost, but found Acronis Backup got much better over the years.

Setup is fairly straightforward.

The licensing cost for Acronis Backup Workstation is fair.

I have not used other products since moving to Acronis Backup.

For businesses that collect customer data, I would not use a cloud solution. Images that can be synced to an external hard drive that can be stored offsite is the only solution I recommend.

Backup and recovery are the most valuable features.

We are able to remotely backup machines from locations across the United States from one centralized point. We are also able to restore/reimage machines the same way. This saves us the ability of shipping and configuring, which kills a lot of time and puts the machine back in service.

The compatibility, i.e., the backups need capability with the version 11.7 to 11.5 which need to work together; currently, they don't work together at all. If you image a machine with version 11.7, then you cannot use an 11.5 image. It should be backwards compatible.

If an image is created using the Acronis Workstation Backup and Recovery version 11.5 and if you have a newly created boot disc with version 11.7 to restore that image back to another PC – you simply cannot. Every time an attempt is made to recover a machine using this method, it errors out.

The Acronis Workstation Backup and Recovery version 11.7 is not backwards compatible. So, in order to restore the image, I would have had to create the image originally with the version 11.7. This needs to be corrected or it would cause a lot of work for the tech to recreate ALL of their images using the 11.7 version. This can be a tedious process.

We have been using this solution for five years.

There were no stability issues.

We did not experience any scalability issues. The Universal Restore allows you to scale up and down, which is fine.

I have contacted technical support about once or twice during this five year period. I would give them a seven out of 10 rating.

The setup was straightforward. It was just following the directions on the screen.

We evaluated Symantec Ghost and this product.

It is very user-friendly and allows us to do on the fly imaging without having to take down an X-amount of facilities or schedule a time for backups; we can do backups on the fly as and when they are in use.

Central management is the most valuable feature because it's easy to use.

It provides ease of setting up the backups for different machines, and then it alerts you basically if something is going on. You don't have to actually connect to the computer, you just go to the management to see what's going on.

Nothing as of now that needs to be improved. I'm sure that there is scope for improvement, but I just haven't had enough use of it.

We have been using this solution for just under a year.

It doesn't crash. I got a couple of backup errors and it didn't really give too much detail, but the program was still running on the computer that gave the errors.

As long as you're paying, I guess there's no limit. It's pretty scalable based on the user.

Previously, I was just using a Windows Backup built-in with the OS. I wanted something that was not tied to the OS directly, so that is why we switched over to Acronis. The Windows Backup was free and I switched to this which I'm now paying for; so cost didn't really matter, in the sense that it was more of a comfort level and non-proprietary tied to Windows Backup being done.

The setup was straightforward. You install the little client on the computer, then you go to the central management and set up when you want it to backup; it was very easy.

We did look at other solutions. I had used Acronis before this version, i.e., just a single standalone setup that had the whole user interface. So, I was familiar with Acronis and I leaned towards it versus trying a lot of the other ones. I was using the Windows one prior to it. I didn't really evaluate too many options. The price was right, so I just went with it.

Ease of deployment is something that was important, and that's what this solution did offer.

If you're looking for a backup solution, you want to be sure that the deployment is easy to do, i.e., if you're working with hundreds of computers or so.

There's always room for improvement, but it's working well.

It's easy to use and deploy. It's just in the background, you kind of forget about it until you get messages that the backups were all successful.

It has the ability to backup and move to a different machine if the machine dies. I haven't been able to use this feature yet, but I know it will come in handy. The ability to move from one machine to another for backup if a machine completely fails. We have a backup of not only the machine, i.e., the hard drive and data, but we also have the ability to recover to a new piece of equipment fairly quickly. That's one of the more important features.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

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Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing.

My suggestion would be to still give the warnings that there are bad sectors on the hard drive, but continue to backup. It could then offer the option of whether to stop backups, or stop them from performing.

During my first experience with backing up, I ended up coming across an error and the solution was to mark that checkbox that said, "Skip bad sector warnings." I didn't know that existed. It would just make it easier for first time users if no matter what, it would make a backup and just give you the warnings.

I wouldn't say we had stability issues as much as I would say that we have errors that may or may not affect the backup. For instance, we were backing up a computer that uses Windows 7 Embedded. It warned me that this would probably not work, but it did. I don't know if that's a stability issue or if that's just making sure of backup success.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

Our facility is small such that scalability is not a problem.

I did use technical support and I give it the highest rating. The technical support we received when doing a recovery handled our questions. They were able to resolve any questions that we had.

We did use Backup Exec. It belonged to Symantec at the time. Now it's Veritas. The reason we switched was because I experienced firsthand what Acronis could do using the Western Digital version, the free version, or the version that comes with Western Digital drives. I was very impressed.

I went deeper, got into Acronis, and it was recommended by a company from whom we purchase equipment. It's just a solid product in my experience.

The setup complexity was medium. The single disk is easy. The advanced version for multiple computers was medium in complexity.

It has already paid off itself in the first few months that we implemented it.

I tried Clonezilla and Backup Exec.

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Watch out for that “Skip bad sectors” setting if you plan on running this software unattended. Don't hesitate to call Acronis support. They will be ready and willing to help you right away.

The software warned Windows 7 Embedded was not supported, yet the backup/restore still worked despite the warning I was given.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

Backup is the most important, i.e. backing up my data.

It gives us peace of mind, knowing that my data is safely stored away from my company in case of any disaster.

It works pretty good as it is.

We have never experienced stability issues.

Scalability is impressive, it should take care of us far into the future.

I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue was resolved before we terminated the call.

We have just used local backups and not cloud backups, in the past.

The setup was fairly straightforward. It's a little bit beyond a casual user, some technical expertise was required, but it went fine.

I did not. This product was recommended to me. I tried it and investigated it. I found that it suited our needs at a reasonable cost.

It depends on what you're going to use it for.

This solution fulfills all of our needs. Its reporting features work flawlessly and it does everything that it's supposed to do once it's setup, without maintenance or any additional time. It just works.