Acronis Cyber Protect Reviews

• Central management of backups; convenient way to manage and monitor backups.
• Ability to restore backup to machine with different hardware.

Click Here For a Free 30-Day Fully Functional Trial of Acronis Backup v12.5

The software requires a number of network ports to be open between the management machine and the clients and backup devices. It would be good to eliminate the SMB port requirement between the management machine and the backup device.

It would also be helpful to reduce the number of required ports between the clients and the management machine to just one incoming and/or outgoing port.

Bare metal recovery of a machine from backup requires hard drive drivers to be manually loaded. It would be helpful if the various hard drive drivers were included in the recovery boot media.

No.

No.

Technical support has been excellent.

We switched to Acronis Backup because it allows us to easily manage and monitor our backups.

The initial setup was straightforward. The management interface is intuitive.

Click Here For a Free 30-Day Fully Functional Trial of Acronis Backup v12.5

There are cheaper backup solutions around, but they are not as straightforward to set up and to use and lack some of the features of this product. By researching pricing for the same product on Google, we were able to negotiate a good deal.

We did evaluate other products and Acronis Backup Standard best met our needs, subject to our budget constraints.

This is a great product. When evaluating different products it is important to test the recovery from backup. Acronis provided better recovery from backup options than some other products that we evaluated.

Up to now, it was fantastic. Whenever we had a problem, we just restored the image. Every first of the month I'm doing a full image backup, and every day of the month a differential backup.

The improvement is that if something happens, I can go back very quickly. I keep all my data in different locations. The partition where I'm using the image, it's actually like an engine. So, if something happens, I just put the engine back and get back to work very, very quickly.

I use the backup recovery for work station, for server, and disk director.

I also like the fact they provide real support. I have human support, which is very important, and they've really improved.

The software is very, very flexible, there are a lot of options. I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup. I can do incremental or differential. And there is the Universal Restore, which is less and less important today, but it's still there.

Recently there was an event where I thought everything was working OK but, in part, the image wasn't good. It didn't give me a message telling me that the image didn't work properly. But that's very rare. Usually the backup works fine.

I would prefer that they not change the interface every time there is a new release. The best one was actually the one from 2009. It was very easy to use. But I just bought the server, 12.5, a couple of weeks ago. I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it. It's very, very complicated.

And you know, at the end of the day, we want things to work seamlessly, to work really quickly and easy. It's a shame they're making all these changes. We don't need them. They should improve the program without changing all these things, just add things.

If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good.

I can't really say, as I'm just using it for myself.

Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago because it was a disaster. There were people who barely knew what they were talking about. Recently, I've had a very good technician, very proactive, and I'm very happy with them.

Previously I used Ghost from Symantec. I also tried other products at the same time just to make sure I was making the right decision. No question that the Acronis is better than everyone else.

Backing up computers remotely and storing them on a network share.

It’s invaluable for disaster recovery and is pretty quick doing a restore.

Sometimes I’ve found the agent won’t install, and it doesn’t give you a reason why. You click on the event link, and it goes to the Acronis site, and the site says no information found.

Eight to 10 years (with older versions).

No.

No.

They are very good on chat, which is what I use mostly.

No.

The setup was straightforward, and it installed quickly.

Machine licenses can be a little costly, especially if you have many machines to image.

No.

Take some time to learn the program, and all the functions it has to offer.

The fact that I can backup my entire computer including the operating system, registry, etc., and my data drive. I can optionally restore either one or more entire drives or specific files or folders. The backup can be done automatically each night, and can be either a full or an incremental backup. I do the full backup each Sunday and incremental backups all other nights.

I never need to worry that the installation and removal of a problematic application has negatively affected my operation.

The initial installation of the product was difficult. However subsequent releases and updates have been easily applied. I assume that the initial installation has been improved since 2011.

Since 2011.

No.

No.

Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and directly fix any problem I’m having, which is a rare occurrence. Their people are easy to communicate with, and their user guide is also outstanding.

I don’t remember the name of the previous product I used, but it was discontinued by the vendor. It also was not as complete as the Acronis product.

As noted above, the initial installation of the product was difficult. However subsequent releases and updates have been easily applied. I assume that the initial installation has been improved since 2011.

Take their full support package, which includes their ability to take control of and repair any problem with the product on your computer. It is a very inexpensive upgrade.

Yes, but it was so long ago that I don’t remember the names of the alternative products.

Do it!

Full image backup and fast image deployment from USB.

No.

Version 11.7 has problems with the database, some tasks need to be cleared by special scripts. Version 12.5 only has a web interface which is absolutely unacceptable for this type of product.

Periodically, for the last 15 years.

No.

Not yet.

Fast, responsive, overall good.

As long as Acronis continues to support Win XP, I will use Acronis.

There was some difficulty setting up administrative groups and users, but that was related to the operating system, not the product.

I would advise getting the extended technical support which is independent of the licences.

Veaam. I found its usefulness to be very limited, very dependent on the operating system.

Do backups on a regular basis.

I think just the part that is, we can configure the system. It's backing it up, every computer, as we went. The parameters, and automatically, the program does it.

No, just the main point is we got to back up all the information in real time. That's the point.

Well, maybe in the installation part, got to do it just a little bit ... Maybe in the

installation part, if you can avoid a few things. Maybe the skip...The computer can back it up, each computer, without the username and password of the computer.
You are taking part of Microsoft Windows in order to do that thing, but if Acronis is managed through a license, can be installed without the Windows part. The security Windows part.

Do you know what I mean?

Each license has a number -- a really big number -- so Acronis can work without the Windows security. That's a very good point.

So it's gonna be faster and you will avoid a lot of problems of installation, because a lot of people don't have the technical knowledge to do it. So it's hard sometimes for the persons to do it. If you avoid that part, it's gonna be faster.

Since January 2017.

No.

I think it's really scalable for a program.

Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows here because some computers have Windows 10 Home Edition, and others ones have Windows Professional Edition.

Each computer works differently with the program, because some ones are in Windows Home and some ones in Windows Pro, so the installation works differently. That's why I had to call technical support in the beginning.

Yeah. Let me tell you this. I've been working at my company for a short time, and before I worked for them, they were using Carbonite.

Carbonite doesn't back up the full information. It's a real expensive solution, and then when you try to get your information through their servers, it has a cost.

Instead, you are paying a contract by year.

How to manage the program is real easy and really fast. I don't have a

problem.

But, I told you, if the person doesn't have knowledge about networking, like what is IPRs, and what is the domain name, and very technical issues or information, that person will have a problem.

If you are the owner of the information, and even when you need it faster, you have to pay for the information, come on. It's ridiculous what they are asking for.

A few solutions, even a freeware solution, I think

The most reliable solution that I found, it was Acronis because of the program, which is why I would choose Acronis.

I'd check what the program doing, and I check Acronis do it, and the same point.

Nobody referred me to or gave me information about Acronis. I found it on the internet, and I start to read what the Acronis is capable of doing.

The way I chose Acronis is easy, because I saw a few demos that showed me how the program works.

So, with that showing, or that demo, that's why we chose Acronis.

It's really important that people have, for example, those videos or that information visually, because --

If you do not explain visually what the program doing, meaning if
people are not familiarized with software, and they won't comprehend what the program is doing.

Mounting .tibs, Live Boot Restore, and Universal Restore:

• Being able to open and mount .tib images allows for easy restoring of files.
• Live boot DVD allows for easy restore of entire system in a catastrophic hard drive failure without having to rebuild OS from scratch and then installing programs and restoring data. (I highly recommend performing at least one test restore to a hard drive of similar size, to the boot drive being imaged, to be sure images can be restored successfully).
• Universal Restore allows for moving of systems to new and dissimilar computer hardware. All are valuable and reliable with Acronis Backup 11.7.50220.

Universal Restore has made moving systems to dissimilar hardware less difficult.

Live thumb drive boot process does not work well and support for it is lacking.

No.

No.

Support for issues other than the bootable thumb drive issue have been good.

I used Backup Exec and Ghost. I liked the imaging aspect of Ghost, but found Acronis Backup got much better over the years.

Setup is fairly straightforward.

The licensing cost for Acronis Backup Workstation is fair.

I have not used other products since moving to Acronis Backup.

For businesses that collect customer data, I would not use a cloud solution. Images that can be synced to an external hard drive that can be stored offsite is the only solution I recommend.

Backup and recovery are the most valuable features.

We are able to remotely backup machines from locations across the United States from one centralized point. We are also able to restore/reimage machines the same way. This saves us the ability of shipping and configuring, which kills a lot of time and puts the machine back in service.

The compatibility, i.e., the backups need capability with the version 11.7 to 11.5 which need to work together; currently, they don't work together at all. If you image a machine with version 11.7, then you cannot use an 11.5 image. It should be backwards compatible.

If an image is created using the Acronis Workstation Backup and Recovery version 11.5 and if you have a newly created boot disc with version 11.7 to restore that image back to another PC – you simply cannot. Every time an attempt is made to recover a machine using this method, it errors out.

The Acronis Workstation Backup and Recovery version 11.7 is not backwards compatible. So, in order to restore the image, I would have had to create the image originally with the version 11.7. This needs to be corrected or it would cause a lot of work for the tech to recreate ALL of their images using the 11.7 version. This can be a tedious process.

We have been using this solution for five years.

There were no stability issues.

We did not experience any scalability issues. The Universal Restore allows you to scale up and down, which is fine.

I have contacted technical support about once or twice during this five year period. I would give them a seven out of 10 rating.

The setup was straightforward. It was just following the directions on the screen.

We evaluated Symantec Ghost and this product.

It is very user-friendly and allows us to do on the fly imaging without having to take down an X-amount of facilities or schedule a time for backups; we can do backups on the fly as and when they are in use.