Acronis Cyber Protect Reviews and Pricing

it_user1194

Head of Infrastructure at a tech company with 51-200 employees

Jul 16, 2012

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An above average data backup and recovery tool with mediocre UI

Pros and Cons

"One of the best data backup and recovery software out there in the market."

"Network based data backup and recovery is supported, however network recovery quite often crashes the application."

What is most valuable?

1) One of the best data backup and recovery software out there in the market. 2) Can be configured to make complete backups as per a scheduled time frame. 3) Can create a disk image to a complete disk and the same can be used to restore to a fresh hard disk. 4) Various options like incremental backup, full backup, differential backup, etc. make the product highly useful. 5) Supports popular Operating System platforms like Windows & Linux. 6) Provides a sector-by-sector disk image creation facility. 7) Disk images can be mounted to read data. 8) Allows data synchronization between two PCs running Acronis Backup and Recovery.

What needs improvement?

1) Installation is a lengthy process and consumes a lot of disk space. 2) Data backup time is comparatively higher than other similar products out there in the market. 3) The UI is not very user friendly and first time users will definitely struggle to get through. 4) PC to PC synchronization feature requires the end user to login using their Acronis accounts. This slows down the overall synchronization process. 5) Decrypting the data before reading from disk image slows down the overall process of data recovery. 6) There are many products in the market, which do similar things at a cheaper rate.

What other advice do I have?

One of the best data recovery tools available in the market. However, the installation consumes a lot disk space(1GB+), which results in slower system performance. It also lacks a Virus Scanning facility. Note that systems with Extensible Firmware Interface (EFI) are not currently supported. It supports network based data backup and recovery, however network recovery quite often crashes the application.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user1128

Infrastructure Expert at a tech company with 51-200 employees

Jul 13, 2012

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Complete backup & recovery solution for your network & desktop

Pros and Cons

"It’s a complete solution for data backup and recovery."

"Restore processes fail sometimes if the file is corrupt."

Valuable Features:

Acronis Backup & Recovery is an award winning software with multiple facilities. The most important thing is that it has an easy GUI based using console. You can schedule the software for a convenient time and data backup will be done automatically with a notification. You can also clone (Image) entire hard disks as well. Different types of backup facilities are available with the software like incremental backup, full backup, and differential backup. Acronic software does not provide only backup and restore facilities, but it also provides sync facilities between different computers on your network. It supports different types of hardware and operating system platforms (Windows & Linux). You can create an online backup outside of your network in a secure way.

Room for Improvement:

The installation file consumes 1 GB of space on your hard disk. Restore processes fail sometimes if the file is corrupt. System performance slows down while the backup process is running from the network.

Other Advice:

It’s a complete solution for data backup and recovery. It provides offline and online backup facilities. It’s available for your server and desktop as well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Acronis Cyber Protect

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it_user1122

Infrastructure Expert at a tech services company with 1,001-5,000 employees

Jul 12, 2012

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True Image should be an industry standard

Pros and Cons

"True Image has a slew of enterprise and end-user features and the interface is both easy to use and simple to understand."

Valuable Features:

I've used Norton Ghost before, but switched to True Image almost 4 years ago and never looked back. True Image has a slew of enterprise and end-user features and the interface is both easy to use and simple to understand. I can schedule backups over the network to my dedicated file server or to local machines, and even restore from the network drives!

Room for Improvement:

I can't think of a single one. Maybe it would be better if it was a bit cheaper, but good software is worth every penny.

Other Advice:

I exclusively use Acronis True Image for my Windows backup needs, both in the enterprise and at home. I haven't found a better solution that allows me to interact with a server and schedule automated backups over the network.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user3876Database Manager at a tech company with 51-200 employees

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Feb 12, 2013

Acronis Backup and Recovery and True Image are two different tools. True Image is used for home computers. It protects your personal computer from hardware and software failure by backing it up. Whereas Acronis Backup and Recovery is a business oriented tool, designed for business purposes. It provides features like Active restore and VSS support.

reviewer1776204

Service Manager at a tech services company with 11-50 employees

Feb 15, 2022

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Highly scalable, intuitive, and good performance

Pros and Cons

"Acronis Backup is easy to use, intuitive, and has high performance."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

What is our primary use case?

Acronis Backup is used for archiving data, backups, and data recovery(DR).

What is most valuable?

Acronis Backup is easy to use, intuitive, and has high performance.

For how long have I used the solution?

I have been using Acronis Backup for approximately a few years.

What do I think about the stability of the solution?

Acronis Backup has very high stability.

What do I think about the scalability of the solution?

The scalability of Acronis Backup is good.

We have approximately five long-term customers using this solution.

How are customer service and support?

The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker.

How was the initial setup?

The initial setup is a little complex because of the pricing structure.

What about the implementation team?

We have three system engineers that support this solution for maintenance and implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out.

There is an annual license required for this solution. There are additional costs for the data used.

What other advice do I have?

I would recommend this solution to others.

I rate Acronis Backup an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer.

it_user1752144

Cyber Security Analyst at a tech services company with 501-1,000 employees

Jan 16, 2022

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Their support takes five days to open up a case.

Pros and Cons

"I've used Acronis Backup for the past two years."

"Acronis Backup isn't scalable at all."
"Acronis support is pathetic. It takes five days to open the case."

What needs improvement?

Acronis needs to improve several things. They need to improve storage, backup plans, and stability.

For how long have I used the solution?

I've used Acronis Backup for the past two years.

What do I think about the stability of the solution?

Acronis Backup is unstable.

What do I think about the scalability of the solution?

Acronis Backup isn't scalable at all.

How are customer service and support?

Acronis support is pathetic. It takes five days to open the case.

Which other solutions did I evaluate?

We've worked with a lot of products, including Microsoft and Nutanix. Out of all of them, the one I like is Nutanix. Many of our solutions are Microsoft products, and Nutanix recently launched a cloud solution.