One license per VMware Host to backup all the VMs on that particular host.
Chemical Process Control Specialist at a pharma/biotech company with 10,001+ employees
Management console is able to control all backups from one location, but the cleanup function has never worked
What is most valuable?
How has it helped my organization?
Management console is able to control all backups from one location.
What needs improvement?
Error log interpretation will come back with some great big number, then it will want to go to the internet, but it is a silent site. Unfortunately, we aren’t able to really tell what is going on.
For how long have I used the solution?
I have used the solution for five to six years.
Buyer's Guide
Acronis Cyber Protect
May 2025

Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No, but it doesn’t do cleanup at all. I have set to keep data for four months on some backups, then they are marked to be deleted, but never delete. Consequently, I run out of disk space, then I manually have to purge the backups from the management console. This feature has never worked.
How are customer service and support?
Very knowledgeable.
Which solution did I use previously and why did I switch?
This was our first solution.
How was the initial setup?
It was fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
It is better than most.
Which other solutions did I evaluate?
Veeam. They seemed okay, but they didn’t do physical computers and I needed both.
What other advice do I have?
If you are looking to implement this product, "Do it."
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network specialist at a government with 1,001-5,000 employees
It's easy to use for image-based backups, but needs to support more storage systems.
Valuable Features:
It's fast and easy for image-based backup across all platforms. The user interface is easy to use, and I used it on a virtual server, as a backup server.
Improvements to My Organization:
It solved our problem with Linux servers by giving us an image based backup system that is easy to use. It's even better than Symantec system recovery, as it it more user friendly, as well as being easier to use in general.
Room for Improvement:
It would be nice if it could support more types of storage.
Other Advice:
As far as I know , acronis is multiplatform destination support, but as I said, working with Acronis is much easier that Symantec. You may get confused most of the time when using Symantec. I used Acronis for network storage.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Acronis Cyber Protect
May 2025

Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
IT Administrator at a media company with 51-200 employees
Overall a very good backup software
Valuable Features:
It is one of my favorite backup software. Its much faster and reliable than the other softwares that i have tried. Its earlier versions were having problem backing up x64 bit structure but later versions are doing fine.
Room for Improvement:
Not much really. The only problem that i face while using this software is that the backup taken using its older versions do at times create problem while being restored with new versions. So what i believe is that there is something missing between different versions which cause(occasionally) the later versions not to restore the images taken by the earlier versions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Manager at a tech services company with 11-50 employees
Highly scalable, intuitive, and good performance
Pros and Cons
- "Acronis Backup is easy to use, intuitive, and has high performance."
- "The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
What is our primary use case?
Acronis Backup is used for archiving data, backups, and data recovery(DR).
What is most valuable?
Acronis Backup is easy to use, intuitive, and has high performance.
For how long have I used the solution?
I have been using Acronis Backup for approximately a few years.
What do I think about the stability of the solution?
Acronis Backup has very high stability.
What do I think about the scalability of the solution?
The scalability of Acronis Backup is good.
We have approximately five long-term customers using this solution.
How are customer service and support?
The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker.
How was the initial setup?
The initial setup is a little complex because of the pricing structure.
What about the implementation team?
We have three system engineers that support this solution for maintenance and implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out.
There is an annual license required for this solution. There are additional costs for the data used.
What other advice do I have?
I would recommend this solution to others.
I rate Acronis Backup an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Systems Administrator at a non-profit with 51-200 employees
The biggest feature is the universal restore.
What is most valuable?
The biggest feature is the universal restore.
How has it helped my organization?
No improvement, just the ability to perform backups.
What needs improvement?
None.
For how long have I used the solution?
3 years.
What was my experience with deployment of the solution?
I have never run into any issues.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
I haven't dealt with them at all.
Technical Support:Tech support has been great.
Which solution did I use previously and why did I switch?
I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already. I found that I liked it better than Symantec.
How was the initial setup?
I found it pretty straightforward.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
No, it was already in use when I started this job.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Manager at a tech company with 51-200 employees
Acronis Backup and Recovery 10 is very stable product but takes time to learn
Valuable Features:
When system failure occurs, Acronis restores exact server or workstation copies to a new hard drive and reduces the downtime.In case of system failure we use universal restore option to recover archived backup files to a completely new system.Built in backup schemes are available within the software to fulfill most common backup tasks while you can configure detailed settings to meet your specific backup requirements.Outstanding reporting tool is included for customizable notifications and alerts.
Room for Improvement:
Requires a committed effort to learn this comprehensive software
Other Advice:
Acronis Backup & Recovery 10 is packed with drive imaging and file base backup features. It is capable of protecting both physical and virtual servers with its flexible policy based management.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I agree with your product presentation and I would like to add some features that Acronis Backup and Recovery 10 has. It has bare-metal restoration, the user can restore the server copies, including user configurations, system state data, applications, network settings, and others to a new hard disk. Acronis has customizable backup schemes, it has included prepackaged backup schemes within its software. Another useful feature that Acronis has is outstanding reporting, from customizable e-mail alert notifications to a centralized dashboard that can display backup status for multiple systems on a single screen.
Cyber Security Analyst at a tech services company with 501-1,000 employees
Their support takes five days to open up a case.
Pros and Cons
- "Acronis Backup isn't scalable at all."
What needs improvement?
Acronis needs to improve several things. They need to improve storage, backup plans, and stability.
For how long have I used the solution?
I've used Acronis Backup for the past two years.
What do I think about the stability of the solution?
Acronis Backup is unstable.
What do I think about the scalability of the solution?
Acronis Backup isn't scalable at all.
How are customer service and support?
Acronis support is pathetic. It takes five days to open the case.
Which other solutions did I evaluate?
We've worked with a lot of products, including Microsoft and Nutanix. Out of all of them, the one I like is Nutanix. Many of our solutions are Microsoft products, and Nutanix recently launched a cloud solution.
What other advice do I have?
I rate Acronis Backup three out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Software Engineer at a tech services company with 11-50 employees
It's possible to use the solution not only on-premise but also in some cloud environments
What is our primary use case?
I am using it for testing, to investigate the program.
What is most valuable?
For me, the valuable feature is that they are looking forward at some cloud integrations and to bring in some of their solutions for Azure and other clouds. It's possible to use the solution not only on-premise but also in some cloud environments that have been growing lately.
They also have a very big knowledge base and support. If you don't know something or something goes wrong, you can always find yourself a solution or contact help and receive good consultation.
What needs improvement?
They need to continue working on it to make it work more smoothly and faster.
What do I think about the stability of the solution?
I am satisfied with the stability.
What do I think about the scalability of the solution?
Scalability is good.
How is customer service and technical support?
I have been satisfied with technical support.
How was the initial setup?
The setup was average, not very hard but also not a one-click installation.
What other advice do I have?
it's better to search for a solution from among the top vendors. Acronis is one of them. In any environment you need a backup solution and protection for disaster recovery. You need to use a solution to back up your servers and Active Directory, etc. Acronis is quite a good solution for that.
The most important criteria when selecting a vendor are the vendor's reputation and the quality of the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

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Updated: May 2025
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I completely agree with a4illusionist on this backup solution. It is the backup cloud service solution I use to store our company information that is not too sensitive. Why spend on a backup solution when there is a great option that is cost effective? A good way to save the company some money even if not much!