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it_user1128 - PeerSpot reviewer
Infrastructure Expert at a tech company with 51-200 employees
Real User
Jul 13, 2012
Complete backup & recovery solution for your network & desktop
Pros and Cons
  • "It’s a complete solution for data backup and recovery."
  • "Restore processes fail sometimes if the file is corrupt."

What is most valuable?

Acronis Backup & Recovery is an award winning software with multiple facilities. The most important thing is that it has an easy GUI based using console. You can schedule the software for a convenient time and data backup will be done automatically with a notification. You can also clone (Image) entire hard disks as well. Different types of backup facilities are available with the software like incremental backup, full backup, and differential backup. Acronic software does not provide only backup and restore facilities, but it also provides sync facilities between different computers on your network. It supports different types of hardware and operating system platforms (Windows & Linux). You can create an online backup outside of your network in a secure way.

What needs improvement?

The installation file consumes 1 GB of space on your hard disk. Restore processes fail sometimes if the file is corrupt. System performance slows down while the backup process is running from the network.

What other advice do I have?

It’s a complete solution for data backup and recovery. It provides offline and online backup facilities. It’s available for your server and desktop as well.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Consultant
Jul 12, 2012
True Image should be an industry standard
Pros and Cons
  • "True Image has a slew of enterprise and end-user features and the interface is both easy to use and simple to understand."

    Valuable Features:

    I've used Norton Ghost before, but switched to True Image almost 4 years ago and never looked back. True Image has a slew of enterprise and end-user features and the interface is both easy to use and simple to understand. I can schedule backups over the network to my dedicated file server or to local machines, and even restore from the network drives!

    Room for Improvement:

    I can't think of a single one. Maybe it would be better if it was a bit cheaper, but good software is worth every penny.

    Other Advice:

    I exclusively use Acronis True Image for my Windows backup needs, both in the enterprise and at home. I haven't found a better solution that allows me to interact with a server and schedule automated backups over the network.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user3876 - PeerSpot reviewer
    it_user3876Database Manager at a tech company with 51-200 employees
    Real User

    Acronis Backup and Recovery and True Image are two different tools. True Image is used for home computers. It protects your personal computer from hardware and software failure by backing it up. Whereas Acronis Backup and Recovery is a business oriented tool, designed for business purposes. It provides features like Active restore and VSS support.

    Buyer's Guide
    Acronis Cyber Protect
    March 2026
    Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
    885,264 professionals have used our research since 2012.
    reviewer1000542 - PeerSpot reviewer
    ESG at a financial services firm with 201-500 employees
    Real User
    Top 10
    Aug 5, 2023
    Has an intuitive management console but needs to improve DR process
    Pros and Cons
    • "I like Acronis Cyber Protect's backup process and its management console is intuitive."
    • "The product needs to have a simple DR process."

    What is our primary use case?

    We use the solution for backup. 

    What is most valuable?

    I like Acronis Cyber Protect's backup process and its management console is intuitive. 

    What needs improvement?

    The product needs to have a simple DR process. 

    For how long have I used the solution?

    I have been using the solution for a year. 

    What do I think about the stability of the solution?

    I would rate Acronis Cyber Protect's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I would rate the tool's scalability an eight out of ten. We have 10 users for Acronis Cyber Protect. 

    How was the initial setup?

    For Acronis Cyber Protect's installation, you just need to enter a portal. We have five engineers involved in the tool's maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's subscription costs are monthly. The product's pricing is fair. 

    What other advice do I have?

    I would rate Acronis Cyber Protect an eight out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1752144 - PeerSpot reviewer
    Cyber Security Analyst at a tech services company with 501-1,000 employees
    Real User
    Jan 16, 2022
    Their support takes five days to open up a case.
    Pros and Cons
    • "I've used Acronis Backup for the past two years."
    • "Acronis Backup isn't scalable at all."
    • "Acronis support is pathetic. It takes five days to open the case."

    What needs improvement?

    Acronis needs to improve several things. They need to improve storage, backup plans, and stability.

    For how long have I used the solution?

    I've used Acronis Backup for the past two years.

    What do I think about the stability of the solution?

    Acronis Backup is unstable.

    What do I think about the scalability of the solution?

    Acronis Backup isn't scalable at all.

    How are customer service and support?

    Acronis support is pathetic. It takes five days to open the case. 

    Which other solutions did I evaluate?

    We've worked with a lot of products, including Microsoft and Nutanix. Out of all of them, the one I like is Nutanix. Many of our solutions are Microsoft products, and Nutanix recently launched a cloud solution.

    What other advice do I have?

    I rate Acronis Backup three out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.