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reviewer1000542 - PeerSpot reviewer
ESG at a financial services firm with 201-500 employees
Real User
Top 5
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Has an intuitive management console but needs to improve DR process
Pros and Cons
  • "I like Acronis Cyber Protect's backup process and its management console is intuitive."
  • "The product needs to have a simple DR process."

What is our primary use case?

We use the solution for backup. 

What is most valuable?

I like Acronis Cyber Protect's backup process and its management console is intuitive. 

What needs improvement?

The product needs to have a simple DR process. 

For how long have I used the solution?

I have been using the solution for a year. 

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Acronis Cyber Protect
July 2025
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What do I think about the stability of the solution?

I would rate Acronis Cyber Protect's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability an eight out of ten. We have 10 users for Acronis Cyber Protect. 

How was the initial setup?

For Acronis Cyber Protect's installation, you just need to enter a portal. We have five engineers involved in the tool's maintenance. 

What's my experience with pricing, setup cost, and licensing?

The tool's subscription costs are monthly. The product's pricing is fair. 

What other advice do I have?

I would rate Acronis Cyber Protect an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
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reviewer1752144 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 501-1,000 employees
Real User
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Their support takes five days to open up a case.
Pros and Cons
    • "Acronis Backup isn't scalable at all."

    What needs improvement?

    Acronis needs to improve several things. They need to improve storage, backup plans, and stability.

    For how long have I used the solution?

    I've used Acronis Backup for the past two years.

    What do I think about the stability of the solution?

    Acronis Backup is unstable.

    What do I think about the scalability of the solution?

    Acronis Backup isn't scalable at all.

    How are customer service and support?

    Acronis support is pathetic. It takes five days to open the case. 

    Which other solutions did I evaluate?

    We've worked with a lot of products, including Microsoft and Nutanix. Out of all of them, the one I like is Nutanix. Many of our solutions are Microsoft products, and Nutanix recently launched a cloud solution.

    What other advice do I have?

    I rate Acronis Backup three out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
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    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
    Buyer's Guide
    Acronis Cyber Protect
    July 2025
    DOWNLOAD NOW
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