Acronis Cyber Protect Reviews

We can backup all hosts and clusters. We have saved massive drive space and shortened data transfer time to offsite due to the 8:1 ratio of the de-duplication and changed block tracking. Recovery is easy and can be done by any of the help desk techs with very little training.

• Centralized Management
• De-Duplication
• The ability to write to a 2nd backup location, including tape drive
• The ability to mount SQL databases
• The ability to stand up a VM from TIB file
• Converting physical to Virtual and vise-versa
• Boot and backup any volume regardless of OZ
• Image or file recovery and database recovery including mailbox
• Universal restore

There are many more features, but those for the money are outstanding.

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MS Exchange and SQL backups are a little slow and odd to setup. But once setup they do work, including transaction logs.

None. Very Stable.

None.

Customer Service:

Scale of 1-10, a solid 9!

Technical Support:

7

Symantec Backup Exec. Throughput issues and support issues. No real VMware support that's helpful.

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Very easy to setup.

In-house.

It's fast and easy for image-based backup across all platforms. The user interface is easy to use, and I used it on a virtual server, as a backup server.

It solved our problem with Linux servers by giving us an image based backup system that is easy to use. It's even better than Symantec system recovery, as it it more user friendly, as well as being easier to use in general.

It would be nice if it could support more types of storage.

As far as I know , acronis is multiplatform destination support, but as I said, working with Acronis is much easier that Symantec. You may get confused most of the time when using Symantec. I used Acronis for network storage.

Backups of servers while they are running.

Almost eliminated our need for tape backup.

Error messages, logs, reliability.

5 years.

Not during initial deployment but, most upgrades go poorly. Pushing the agent did not work. We had to install it manually on each server.

Yes, product has been very unstable since version 10 and all versions since then.

No.

Great.

Average to poor.

Switched away from tape backups

Pushing the agent did not work. We had to install it manually on each server.

In-house.

2 to 3 years.

Not available at this time.

We liked Acronis true image a lot, so we did not evaluate other vendors.

Purchase Veeam, do not buy Acronis.

Acronis Backup Advanced for Windows Server

We update our Vaccination Tracking System (VTS) software on a monthly basis with software patches and added features, with Acronis Backup & Recovery, it enables us to always revert to the initial state when we experience challenges with the test environment. Because of the numerous reports we get from our staff in the filed while using the VTS, ABR allows us to incrementally backup important changes as we continually try to fix compatibility issues with different scenarios. Works very well with real-time backup of our database files server when staff upload information captured from polio vaccination tracking.

Over the Network Backup

Since September 2013 (14 months)

Yes, mostly with Acronis Snap Deploy, using network deployment, most clients do not automatically get DHCP settings when using dual network adapters on the Server. And the network settings aren't automatically recognized from the Snap Deploy interface, until set manually. (even after successfully booting into Acronis via the network).

We haven't seen any issues with stability.

We haven't seen any issues with scalability.

Good. There are a variety of options to choose from.

Excellent! Have been with the support team severally through chat and sometimes if things get really complicated they assist remotely to access my server and fix things up for me.

Yes, I was using Windows Backup and Restore feature. Upon discovering Acronis, I was fascinated by the flexible granular detailed features of 'what to and where to (multiple locations)' Backup and its central management capabilities as opposed to Windows' local system administration.

None that I found difficult. Configuration is mostly wizard-based, so its pretty straightforward.

In-house

Can't really say in monetary terms but it is really Time-saving. Extremely time efficient.

Discovered Acronis first, and went with the solution. Found it to be more user friendly and flexible.

Worth trying out. Worked for me. Should have a good system admin to implement the solution more effectively.

Backup and Recovery for our production PCs.

End user can manage backup and recovery on its own efficiently once a product PC has failed during production. 

The ability to use computing resources, the storage nose is stuck frequently and we have to reboot it, and I'm told that it needs 128GB memory and SAS disk to keep it stable, all of these elements leave me unsatisfied.

We just started deploying the product company-wide.

Yes, it's for HW requirement described above, because we hadn't been told the requirement by Acronis before we started.

Yes see above.

Nope.

We were using Altiris. 

It was straightforward.

We did it on our own based on the design provided by Acronis.

Optimize resource usage on dedup, look at Avamar which has dedup capability with moderate usage.

I prefer the features of cloning hard-disk to hard-disk. Also I like the backup function in the old version of Acronis which is more friendly than the new one which is more complicated and unfriendly to use.

Acronis helps to backup data on a server and also to manage some cloning from 1 PC to another using the method. Normally I use Norton Ghost to do the clone however since I used the Acronis true image 2013 I found it to be very useful and not time consuming.

It takes a long to backup data using Acronis backup and recovery v11 and I found Acronis support not really helpful as they always suggest to update the software instead of solving the issue with the current version. I would prefer if Acronis would look into their old version and try to enhance it, rather than use new functions on the new version, I would rather stick with the older version.

3 years.

Yes

Yes

Yes

6 out 10

6 out 10

Yes because I am looking for something easier to use and time conservation is very important in any organization re: backup.

The initial setup is straightforward however some companies prefer to do customization, which makes it complex and Acronis does not really help much when it becomes complex, especially for backup into the storage or NAS.

In-house and vendor team (about 3 out 10).

5 years.

Original setup is costly and for some companies, they will think whether they should implement using Acronis or not.

I think you need to look into business requirement especially when implementing the backup system and make sure the backup software that you buy is 100% fully capable and 100% fully supportive.

Image based backup, restore Windows based images quickly and on different hardware.

Quickly restore backups with minimum fuss.

GUI for management of backups. Using 11.5 more difficult with keeping on tabs with all backup schedules and status of backups, even when using the management console feature of the software.

16 months.

Yes, combining with Hyper-V host to backup Hyper-V Virtual machines.

Yes performance issues were encountered whilst backups were performed, especially on large file servers.

Due to having previous issues V10 installed, a straightforward upgrade could not be completed. Need to perform an uninstall of previous software first.

3/5.

Yes to perform install on Hyper-V posed a number of challenges, needed to ensure VSS was operating properly was the main one.

In-house.

No, as this has been used always with the organisation.

Evaluate product using their 30 day trial to ensure it meets the needs of backups and restore.

Live System Imaging – Zero Downtime.

The key for me at the time was allowing my Engineers to have their weekends free vs rotating them through a schedule so that servers were taken offline and imaged during the change window. Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families. In this instance, showing the team that I valued their personal lives and was willing to pay to insure their quality of life resulted in a dedicated team that was thankful and produced more.

This organization also highly mission critical server applications where RTO was very low. We did use Load Balancers and other technologies, but for a catastrophic failure this solution presented an RTO of roughly 1 Hour (depending on the size of the server) although often less. It became routine to run an off cycle image before any major physical server upgrade, thus improving the speed from development to QA to production. Developers could be less leery of major changes knowing that the back-out was quick and reliable.

There can be inconsistencies between builds in terms of the product working with one NIC or another, especially on newer generation servers. Usually downloading the latest bits solved, though. A minor nit, but it’s the only gripe I’ve had to date.

7 Years.

None.

None.

None.

Excellent.

Excellent.

Relatively Straightforward. We needed to create an in house script to purge old images (vs using something like a product retention setting). This may have been corrected in subsequent versions.

In-House.

Somewhat difficult to quantify. The key for me at the time was allowing my Engineers to have their weekends free vs rotating them through a schedule so that servers were taken offline and imaged during the change window. Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families. In this instance, showing the team that I valued their personal lives and was willing to pay to insure their quality of life resulted in a dedicated team that was thankful and produced more.

This organization also highly mission critical server applications where RTO was very low. We did use Load Balancers and other technologies, but for a catastrophic failure this solution presented an RTO of roughly 1 Hour (depending on the size of the server) although often less. It became routine to run an off cycle image before any major physical server upgrade, thus improving the speed from development to QA to production. Developers could be less leery of major changes knowing that the back-out was quick and reliable.

Rough cost at time of implementation was approximately $1200 per managed server. One engineer monitored the job status, spending approximately 15 minutes per day.

No.

Great product, nearly set-and-forget for Server Live Imaging once fully configured.