Acronis Cyber Protect Reviews

Server backups, including all of our VMWare servers and a few physical Windows Servers. 

I don't worry that the backups aren't running or panic when a storm is coming through; it just reassures us because we've  seen what it's doing, what it can do, and that it's doing what we're asking it to do. For example, if somebody deletes a file out of their Home folder or a shared folder, then knowing that I've got it and that I can get it back fairly quickly is important. Also, if a VM server were to go down we would be able to recover.  It's just that sense of security and peace of mind.

My favorite feature is that we use it for backing up our VMware environment and then, we just have a few physical servers. I like that I can configure a single backup so as to backup all the VM servers. I also like that it gives you a place for backing up to multiple locations of all the backup jobs/plans.

Other features such as setting up the vaults, email notifications, restoring a full VM, restoring just down to files and folders (once you know exactly how to do it, it's very easy and quick to do) are also valuable. So, there are a lot of things that I really like about it.

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We have been using this solution for almost a year now.  I'm not sure about the improvements aspect because it has been a learning experience for me. However, I know that any time I've come across an issue with it, I open a case with support by calling  or starting a chat session and they help me figure it out.

A lot of the times, it was just something that I was doing wrong. Setting everything up has been fairly easy. In terms of monitoring it, most of the issues that I've had were on the user's side, for example for the restoring part, I was doing it the wrong way. However, once they walked through with me and showed me exactly how I needed to do it, then it worked perfectly. 

I have not experienced any stability issues. I had to add some more RAM to my Management Server, and then I had some issues with my Synology NAS, but other than that, no other issues were experienced.

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It seems like I haven't had any issues since I added the RAM to the Management Server, but it does seem to start being sluggish because I have it running on a Windows 7 machine. So, I'm considering trying to move it over to a true server (either a 2008 or 2012 Server) and then, to update that. However, it hasn't been an issue since I added the RAM. We added three physical machines that we're backing up now. It was super easy. Once we had the lessons, added that in and got those backed up really quick. That was really nice. We know, at any point, if we have a VM or a physical server that we need to add to make sure it's getting backed up, we know exactly what we need to do and that it's very capable of handling it.

More reliability of backups and security.

The configuration of automatic backups and the full image of the hard drive, so in case something happens I can recover the full hard drive.

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Installation could be easier.

The stability is a really good characteristic. Even if the PC is off, the software tries to apply the backup.

No, the application has very good support. The only difficulty is in the security of each computer login. In general, the application is excellent.

The knowledge is excellent from the support people. The only difficulty is regarding the support hours, because they are a long way from us in terms of time zones.

Not myself. But at this company they had Carbonite, a really bad application. We switched because of this application's features that permit us to do many things.

It was difficult because of the security logins that are different for each computer.

This application, which we bought through PC MALL, was expensive. A month later I discovered the price was totally different. I already told fiends the application works very well, but they should buy it at a different price than we paid.

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Barracuda Backup and EaseUS Todo Backup.

Proceed with it, it's a good application; just check the price.

Also, I can explain to my friends the “issues” I have had during the installation so it can be implemented faster and more easily.

One license per VMware Host to backup all the VMs on that particular host.

Management console is able to control all backups from one location.

Error log interpretation will come back with some great big number, then it will want to go to the internet, but it is a silent site. Unfortunately, we aren’t able to really tell what is going on.

I have used the solution for five to six years.

No issues with stability.

No, but it doesn’t do cleanup at all. I have set to keep data for four months on some backups, then they are marked to be deleted, but never delete. Consequently, I run out of disk space, then I manually have to purge the backups from the management console. This feature has never worked.

Very knowledgeable.

This was our first solution.

It was fairly straightforward.

It is better than most.

Veeam. They seemed okay, but they didn’t do physical computers and I needed both.

If you are looking to implement this product, "Do it."

Version 11.7 was good, but 12.5 is much more sophisticated. It does a lot of things that 11.7 didn't do, like protecting from ransomware. The structure and the organization of it is better than 11.7. In terms of backups, it works more efficiently. It takes less time to do the backups than 11.7 did, and a whole lot less time. From my perspective, it does what it's supposed to do. It backs up and secures my data.

If you get hit by malware and it says, "I'm gonna crash your machine in five minutes," or something like that, this software finds it out and recovers it right away. It restores your machine automatically to where it was. That's an enormous stride forward.

If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect.

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This might be a lack of understanding on my part, but it's difficult to purge old backups.

Also, there's something in it that detects ransomware. But it's detecting a program that runs in the background of my machine that it thinks is ransomware. But it's a printer equipment utility that runs in the background. I copied the link and put it in the "these are okay" section of the software, but it still gives me errors.

Scalability is great. All you need is a license and it will handle up to a 1,000 machines.

I'm very pleased with it. Support is wonderful, the people are great and they know their stuff. I even had one person supporting me on a Sunday afternoon when he was off work.

It was a Microsoft backup. The stuff that came with the file server, SPF 2008. It was absolutely awful compared to Acronis. Acronis is dedicated to doing backup.

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Version 11.7 was a pain to install on a workstation, but 12.5 is nothing. You go to a workstation, put the software in, and register the license, then it's done.

I've reimaged servers and been back up and running in exactly no time with the completely new hardware. 

The Universal Restore allows you to reimage a computer without having to have all the drivers. It allows you to boot the machine; once you get the machine up and running, then you can install the drivers.

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It doesn't seem to do the following on the server but it does so on the work station: It does not delete locked files. So I created a small batch file that, after the backup, I go in and I run. That deletes all the extraneous lock files. I tried running the batch file automated but it would not run for some reason.

I keep five months of full images of the server. And my work station, I keep three copies, three months' worth. And I backup my data separately. All the data is on a server and nothing is on the computer.

I backup data daily, five copies of it. Every five days, I overwrite the first one. So I've got five days of data, and three days of images and of the workstation, and five copies of the server image. I do it automated every month and I've never had a problem.

I've used all of them. I've used Norton Ghost, and years and years ago something called FastBack. Norton Ghost is really the only other one, but my experience is there are more problems with using it than Acronis.

Very simple. I can create a backup program in just in minutes because I know the program so well. It is very easy to set up if you know anything about computers, and even if you're not familiar with computers.

It takes me no time at all and the backup procedure is pretty much straightforward, depending on how complicated your system is. 

I'm using the pro version. Personally, I think that the home version is more complicated to set up than the professional version, for some reason. You would think it would be the other way around.

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Buy it. Simple. It's the best backup. I've used it to restore a number of machines without any trouble at all. It's very simple with a hard drive. It makes it much easier if you have a complete new system.

• Central management of backups; convenient way to manage and monitor backups.
• Ability to restore backup to machine with different hardware.

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The software requires a number of network ports to be open between the management machine and the clients and backup devices. It would be good to eliminate the SMB port requirement between the management machine and the backup device.

It would also be helpful to reduce the number of required ports between the clients and the management machine to just one incoming and/or outgoing port.

Bare metal recovery of a machine from backup requires hard drive drivers to be manually loaded. It would be helpful if the various hard drive drivers were included in the recovery boot media.

No.

No.

Technical support has been excellent.

We switched to Acronis Backup because it allows us to easily manage and monitor our backups.

The initial setup was straightforward. The management interface is intuitive.

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There are cheaper backup solutions around, but they are not as straightforward to set up and to use and lack some of the features of this product. By researching pricing for the same product on Google, we were able to negotiate a good deal.

We did evaluate other products and Acronis Backup Standard best met our needs, subject to our budget constraints.

This is a great product. When evaluating different products it is important to test the recovery from backup. Acronis provided better recovery from backup options than some other products that we evaluated.

Up to now, it was fantastic. Whenever we had a problem, we just restored the image. Every first of the month I'm doing a full image backup, and every day of the month a differential backup.

The improvement is that if something happens, I can go back very quickly. I keep all my data in different locations. The partition where I'm using the image, it's actually like an engine. So, if something happens, I just put the engine back and get back to work very, very quickly.

I use the backup recovery for work station, for server, and disk director.

I also like the fact they provide real support. I have human support, which is very important, and they've really improved.

The software is very, very flexible, there are a lot of options. I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup. I can do incremental or differential. And there is the Universal Restore, which is less and less important today, but it's still there.

Recently there was an event where I thought everything was working OK but, in part, the image wasn't good. It didn't give me a message telling me that the image didn't work properly. But that's very rare. Usually the backup works fine.

I would prefer that they not change the interface every time there is a new release. The best one was actually the one from 2009. It was very easy to use. But I just bought the server, 12.5, a couple of weeks ago. I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it. It's very, very complicated.

And you know, at the end of the day, we want things to work seamlessly, to work really quickly and easy. It's a shame they're making all these changes. We don't need them. They should improve the program without changing all these things, just add things.

If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good.

I can't really say, as I'm just using it for myself.

Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago because it was a disaster. There were people who barely knew what they were talking about. Recently, I've had a very good technician, very proactive, and I'm very happy with them.

Previously I used Ghost from Symantec. I also tried other products at the same time just to make sure I was making the right decision. No question that the Acronis is better than everyone else.

Backing up computers remotely and storing them on a network share.

It’s invaluable for disaster recovery and is pretty quick doing a restore.

Sometimes I’ve found the agent won’t install, and it doesn’t give you a reason why. You click on the event link, and it goes to the Acronis site, and the site says no information found.

Eight to 10 years (with older versions).

No.

No.

They are very good on chat, which is what I use mostly.

No.

The setup was straightforward, and it installed quickly.

Machine licenses can be a little costly, especially if you have many machines to image.

No.

Take some time to learn the program, and all the functions it has to offer.