Acronis Cyber Protect Reviews

My daily use is that I log into the Admin Portal and I go to the portal of our customers and I get agent software for Windows or Linux. I then copy this agent on another server and I register that.

Our primary use case is to find agents.

I would like to have more hardware space. It would make it better. I would like to have two more terabytes. 

I started using Acronis six months ago.

It's always stable. It's very good, useful, and user-friendly.

We are planning to buy the disaster edition and to use more of Acronis. 

The initial setup was simple. It was done in ten minutes. 

I set it up for somebody else. 

I think that Acronis Backup is good.

In terms of improvement, it would be helpful to know the Acronis support email to directly contact other Acronis support emails.

I would rate Acronis Backup a ten out of ten. I am very satisfied with Acronis. 

One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device. 

Another reason we use Acronis is that it allows you to back up a lot of data without losing too much on the time delay during the backup. Also, the amount of data that you can back up for one price is much better than other solutions where the price depends on the amount of the data being backed up.

The speed of the backup solution depends a lot on the speed being deployed on the customer side. For some customers, Acronis is a much better solution.

For some customers, it doesn't just depend on the type of product that you use, but on the infrastructure of the customer as well. Some customers don't have the potential or the infrastructure to support a cloud-based solution as a backup. That's why he had to go to on-premises and use a hybrid solution, which is why using SolarWind for our customers.

So for smaller companies, it's a little more challenging to maintain. But it's hard to say because you could have a very small company, but they have the potential of moving everything using a cloud infrastructure because they have the local infrastructure ready to support that kind of service. But another company may not have the infrastructure to support that kind of service. There are many factors for what kind of services are good for one customer and not good for another one, including the speed of data transfer that the customer can allow. That will determine if you're going to use a backup cloud solution versus a hybrid solution.

Actually, with Acronis, you can back up almost everything that you need to back up, including the engine database. So I don't see what else we could add to that solution for improvement.

When I look from the customer's perspective, everything is there. What could be good is just to have a simple package that could be appropriate for small companies who don't have the requirements for using the cloud solution. Maybe they could just have something a little more on-premises that could allow Acronis to do the customer's backup and then bring it to the cloud. That could be something that Acronis could try because everything now seems to be going to the cloud.

I have been using Acronis Backup for at least eight months.

The stability is nice. It's good. I love it.

I like Acronis Backup's scalability. It is very easy. Acronis gives you a lot of options.

Up to now I didn't have to reach technical support for any kind of problem with Acronis because up to now I never had any problem.

The initial setup is straightforward. You just deploy the program and the setup. Then you just have to specify what you need to backup with the schedule that you want. That's it.

On a scale of one to ten I would give Acronis Backup a nine.

We are a solution provider and Acronis Backup is one of the products that we implement for our clients. We have one management server, 20 servers with agents, and between 15 and 20 workstations that we take regular backups of. All of these backups are stored on tape.

The web-based interface makes it easy to use.

The popularity of the product means that many people are familiar with it, which is helpful. For example, the company that supplies our hardware also deals with Acronis.

One of my clients is using version 11.7, which I feel has quite a few bugs and is not easy to work with. I always recommend that my clients upgrade to version 12.5. It is much more stable and better than the older version.

When an error occurs, the information is not always easy to understand and these messages should be made more clear. Because our system is not connected to the internet, we cannot use the incorporated links to the knowledge base.

I have been dealing with Acronis Backup for about six years.

We had some problems in the beginning when it came to getting all of our clients running the way we wanted, but once you get it implemented properly, it is quite stable. For the past few years, it has been running without a problem.

Our installation base is not very large, at 20 servers, and 15 to 20 workstations, although I have also worked with the virtual hosts and virtual machines. From what I have seen, the scalability has been very good. The majority of our clients are medium-sized businesses.

I have been in touch with technical support and the last time, at least, was very good. We did get put in contact with a very good person who was able to help us. However, I know that my colleague had some problems a few years ago, so it might depend on who you get for support. Also, if you escalate the ticket to level two or level three support then it will be good.

The initial setup is quite straightforward. My colleague handled the implementation and from what I could see, it was quite fast and there were no issues. On person is suitable for deployment.

Before one of my recent clients choose Acronis Backup, I was looking to see if there any other products that were preferable. However, my client ultimately preferred Acronis. 

My advice to anybody who is considering this solution is that they are a well-known product, and you can find a lot of information about it online if you search the knowledge base and forums. There are a lot of people who have a lot of experience with it. In fact, the biggest lesson that I have learned from using it is that if I run into problems then I can find answers by searching the internet.

Acronis Backup is the kind of product that is quite easy to get started with, as it is pretty straightforward. The user interface is easy to understand, except for the trouble we have when it comes to reading the error messages.

I would rate this solution a seven out of ten.

I'm a solutions consultant and we're a customer of Acronis. 

The most valuable feature of the solution for me is that it's a full software as a service product so deployment time will be very quick.

We're based in Hong Kong and I think if Acronis could provide local support and some local consultants that would be an improvement. I've just carried out the trial on the solution and actually there is no technical support available for this product. There is also minimal documentation available and if that could be improved it would make a big difference. 

I've been using a trial version of the product for two months. 

It's a stable solution. 

The scalability of the product is fine. It's a cloud product so you just purchase online. For now, I'm the only one in the company using the solution. Once testing is complete that will change.

I'm using the software as a service, so there's no installation.

I would rate this solution a seven out of 10. 

We implement Acronis for our clients and we also use it internally. 

It actually does its job very well and has interesting capabilities, but it has the most awful interface. 

It's like there hasn't been any clear thought of linking process to the interface model. It's a very frustrating product but what it does, it does well, which is why even for all of those reasons we still standardize on it as our preferred backup solution. But it drives us mad. 

I'll be completely honest, it's a very annoying product.

The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.

We have been using Acronis Backup for a few years now. 

It's stable. 

It's scalable. We have around ten to fifteen users. The users are a combination of end-users and admins. 

Their technical support is excellent.

The initial setup is slightly complex because the interface design is poor. So certainly, we've often had to scrap our strategies and go back and redo them. I would say that it's slightly complex to get to what you want.

You have to recognize that you might have to go and do it again once or twice until you get it working exactly the way you want it to work.

I would recommend it, but warn people new to it, to be aware that they might well be a bit frustrated at first.

I would rate Acronis Backup an eight out of ten. It's one of those products that probably needs an overhaul because it's kind of evolved over time and sometimes when you evolve things, you end up in a hole. It's probably about time for them to sit back and realize that they've made all this functionality and made all these changes so they should go back. 

Also, managing the product is difficult. As a partner, it's difficult to manage our end-user clients because there's no single dashboard where we can go and see our clients and manage them individually. You have to set up an individual setup for each client, which is a bit frustrating.

I would like to see improvements for people that are probably doing an MSP type of approach, managed service providers so that they had a much simpler way to view their end-user situations.

We use this solution to backup some core, critical systems in our primary data center.

The most valuable feature is its consistency. It is an established product.

I feel like this product a little bit locked in the past.

This is not a feature-rich solution.

I would like to see a more SaaS-based solution, perhaps more cloud-centric. Essentially, keeping in lock-step with the other companies out there doing platform (PaaS) or software (SaaS) as a service, solutions.

We would like a more cutting edge, cloud-based DR solution that uses, for example, compression algorithms to make sure that backups run faster.

It is a stable product.

I have never had scalability problems with it.

I have not directly spoken with technical support.

We leverage all of our operations through what used to be Dell Services but is now known as NTT Data.

Our licensing fees are on a yearly basis.

We did an evaluation of many different solutions, primarily because we were moving from more on-premise to cloud-based solutions. So, as a result of going to the cloud, we looked at the Best of Breed in the cloud space.

Ultimately, we implemented two solutions. We use a Veeam cloud backup appliance solution and a leveraged TSM environment for our core operations provider. It was decided based on cost flexibility and technology richness.

Because this solution is not feature-rich, we have looked at other solutions.

My advice for somebody who wants to implement this solution is to make sure that they understand the requirements. This includes the RTO (Recovery Time Objective) and the RPO (Recovery Point Objective). Based on the requirements, find the solution that is going to fit best for what they really want to invest in.

I would rate this solution a six out of ten.

Backing up the whole machine of the workstation.

It has improved the efficiency of work.

Active protection.

The manual is too simple.

I am using it for testing, to investigate the program.

For me, the valuable feature is that they are looking forward at some cloud integrations and to bring in some of their solutions for Azure and other clouds. It's possible to use the solution not only on-premise but also in some cloud environments that have been growing lately.

They also have a very big knowledge base and support. If you don't know something or something goes wrong, you can always find yourself a solution or contact help and receive good consultation.

They need to continue working on it to make it work more smoothly and faster.

I am satisfied with the stability.

Scalability is good.

I have been satisfied with technical support.

The setup was average, not very hard but also not a one-click installation.

it's better to search for a solution from among the top vendors. Acronis is one of them. In any environment you need a backup solution and protection for disaster recovery. You need to use a solution to back up your servers and Active Directory, etc. Acronis is quite a good solution for that.

The most important criteria when selecting a vendor are the vendor's reputation and the quality of the solution.

I use it for server backups and workstation backups and it performs pretty well.

It has taken a lot of the manual work out of replicating backups.

The ability to clone backups, to have backups replicated.

Better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice.

It's stable.

I use it for very small workstations to launch servers, so the scalability is good.

We chose Acronis because it had better non-cloud backup features.

The setup was very straightforward, it was easy. There weren't any complications to it.

My most important criterion when selecting a vendor is the usual: pricing.

I rate this solution at eight out of 10. I don't think any backup solution is perfect, so I think eight is a fair rating for it.

Make sure you are looking for objectives for your backup. There are less expensive solutions out there. You really have to weigh what your backup objectives are in the first place.