Acronis Cyber Protect Reviews

We are using it for backing up virtual servers in Azure. We are using it for backing up SharePoint, OneDrive, and Exchange Online.

The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it.

It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools.

We have been using it for about a year.

Most of our tech guys have access to it. We have about 23 engineers who have access to it.

My team has interacted with them, and it has been fine. I don't interact with them myself.

Its setup is very easy. You can do it by yourself. Everything is managed via the cloud, so you don't need to have a server to run it. It is very easy and very good.

You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig.

I would recommend this solution. I would rate it a nine out of 10.

We sell Acronis to our clients globally in India, Germany, Canada, the United States, London, Singapore, Malaysia, and Dubai. We are a gold partner for Acronis worldwide and are one of the biggest resellers in India.

We do cloud, on-premises, and hybrid deployments. We use this solution to assist our clients with creating multiple backups of their data. The first backup is a live copy, the second is a copy kept on their local storage, and the third backup is stored by us in the cloud. 

One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration. They also include cyber security features within the cloud. 

One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup. This is something that is currently being worked on by Acronis.

A second improvement would be to support SAP databases as integration with SAP. Although Acronis do support SAP databases and a backup of complete servers as an image-level backup or volume-level backup is possible, this requires the use of certain scripts.

We have been using this solution for seven years. 

In the past seven years of using Acronis, we have not had any instability issues or lost any data that we were unable to restore. 

This is definitely a scalable product. You could backup up to 200 terabytes. There is no limitation from an infrastructure perspective.

Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are offered first preference.  

This is a simple product and the setup of the backup can be done in 30 minutes. An infrastructure does not need to be set up to complete the setup. The setup involves creating a console, installing agents and beginning the backup.

This is a good product that is easy to use, simple, and has good security as most of the data centers are certified. 

I would suggest that organizations that are considering using this product, sign up for a 30-day trial to do a complete evaluation. 

While using this solution for my customers over the past seven years, data loss and other disasters have been prevented. Where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information. 

I would rate this solution a nine out of ten.

Our primary use case for Acronis Backup software is to back up our VMware environment. On a scale of 1 to 10, I would give this an 8. With our VMware environment it's very tricky to get everything backed up just like you need it. With Acronis software it was very easy to set up, the reliability has been wonderful. On a daily basis I know that the incremental backups are running properly. On the weekends the full backups are running efficiently. Any time I've had to contact support, whether it be a phone call or online chat, it's been very easy to get a hold of someone, and they work with you continually until you resolve whatever issue it is that you're having, and you feel comfortable with the resolution.

I would say my favorite feature with Acronis Backup software is creating one job that will backup all of our VM servers. We have about 50 servers and we need to get all of them backed up, and it keeps you from having 50 different backup jobs listed, backup tasks. You create one, and you go in, and you select all of the VMs that you want, or the ones that you don't want, you just leave them unchecked. Then, anytime you add in a new VM server to your environment it's very easy to just go in and add to that new server to the backup job that you already have, you don't have to create anything new, you just add it in, and you're good to go.

I don't see very many opportunities for improvement with this product. On a daily basis it's really easy to use and manage. There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything. Everything is green, there's no yellow, there's no red, and you have no idea. That can be a little bit frustrating. Other than that, it works really well. 

I prefer the features of cloning hard-disk to hard-disk. Also I like the backup function in the old version of Acronis which is more friendly than the new one which is more complicated and unfriendly to use.

Acronis helps to backup data on a server and also to manage some cloning from 1 PC to another using the method. Normally I use Norton Ghost to do the clone however since I used the Acronis true image 2013 I found it to be very useful and not time consuming.

It takes a long to backup data using Acronis backup and recovery v11 and I found Acronis support not really helpful as they always suggest to update the software instead of solving the issue with the current version. I would prefer if Acronis would look into their old version and try to enhance it, rather than use new functions on the new version, I would rather stick with the older version.

3 years.

Yes

Yes

Yes

6 out 10

6 out 10

Yes because I am looking for something easier to use and time conservation is very important in any organization re: backup.

The initial setup is straightforward however some companies prefer to do customization, which makes it complex and Acronis does not really help much when it becomes complex, especially for backup into the storage or NAS.

In-house and vendor team (about 3 out 10).

5 years.

Original setup is costly and for some companies, they will think whether they should implement using Acronis or not.

I think you need to look into business requirement especially when implementing the backup system and make sure the backup software that you buy is 100% fully capable and 100% fully supportive.

Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops.

The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it.

I have been using this solution for quite a while. We have two clients who use it at present.

In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that. However, for mid-level issues, I'd give them a six out of ten. They take a long time to provide solutions.

Setting up the backup server is quite a complex process. There is a bit of a learning curve. You have to make sure that all your services are up and that the actual machine is up and running. If the machine goes down, then you won't have any visibility into what is actually happening.

The installation of the product is not as hard as the configuration process. For instance, the licensing can be quite daunting because you still need a cloud license or access to a cloud portal. This is the old legacy portal where you have to upload the license file and then register it directly from there or download a registered file that you can upload onto the machine. This would then activate the machine. If you only want to do a local backup or backup to local storage, it will work fine. However, if you try to attach cloud storage to it, then another level of complexity will come into play.

Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option.

However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost.

If you don't want to run everything off of the cloud because you're concerned that Acronis Cloud might go down for days, Acronis Backup is a good option. It is an on-premises solution. However, it's a legacy version and is not really Acronis' mainstream product.

Overall, I would give Acronis Backup a rating of six out of ten.

The primary use case of this solution is for backup.

The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware. I can restore my image on a Dell server that I got from an HP server, as long as the specs are in tandem if they are sufficiently processed. 

I cannot do physical to physical, it must not be like hypervisor disk without virtualization.

The built-in encryption makes this product suitable for the financial industry. Data in the manufacturing sector is different from that of financial services.

They do a lot of maintenance. In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule. Also, it can happen at a time where some critical systems are required to recover.

I would like documentation or a video demonstration on how to restore active databases. At this point, it can restore pictures and common files, but we want to be able to support all kinds of customers so backing up and restoring active databases are important.

I have been working with Acronis Backup for three years.

This solution is stable, we haven't experienced any issues.

It's a scalable solution.

You can reach support easily, either through chat or by phone.

I have used Veritas in the past, but I had a very bad experience and it has traumatized me so I don't speak about that product.

I have used Commvault and that solution is quite similar to Veeam, although I would say that it is more mature than Veeam.

Actifio is better than these other solutions, but because of the price, I rate it behind Acronis. Nobody who is not a well-established enterprise will be comfortable paying for Actifio.

The initial setup was straightforward. It was actually easy.

The first client was in a different city and it was just one visit to review the environment to size it accordingly.

Our technical team installed a few agents on the PCs. 

The maintenance is done remotely, with remote support and no onsite requirement. This is for a cloud-based setup.

Because the provisionings are for a Cloud product, the product is given an item and you give them credentials.

It was an easy installation because of the training and the person that was on standby when we completed the deployment.

We didn't find ourselves calling for assistance because the training was thorough. They take a lot of time to train before deployment.

The icing on the cake is the price, as it is quite affordable. The pricing is comparable to the newest solution available on the market, Altaro. They are in the same price range.

We don't have hybrid because with that kind of licensing required you will incur twice the expenses.

They are very supportive of the price, even when your subscription is due and you have not paid they give you a grace period, they are quite understanding and give you that personal touch.

I evaluated Mozy at the time I was evaluating Acronis Backup. Acronis could do what Mozy could not. I realized that they had a local distributor for us, who offered us a lot of help.

It's best to go full cloud or even purchase the storage from Acronis rather than having an on-premises install where you have to purchase advanced licenses, only to go to the cloud. That is the challenge that I had with Actifio.

They provide you with regular training for partners. 

The very first person that I interacted with was the local distributor. They were knowledgeable it was obvious that they had continuous training.

You are free to install this software on any hardware that you have, the challenge is the hardware itself, such as the media server with Commonvault. There is one called Quorum, which uses the OnQ operating system. They dictate the type of hardware you install in your backup, just like the DPS in Dell EMC. That way you don't run into issues with support.

I would rate this solution an eight out of ten.

I use Acronis Backup to make images of the systems, mostly for the servers, but some workstations as well. In some of the systems, we have enabled the disaster recovery option and the SQL Backup.

For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible.

We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly.

I have been using Acronis Backup for one and a half years.

We had some difficulties with the child copies but after we fixed them the solution was stable. It does a good job.

The solution is scalable. However, any cloud storage is more flexible than an on-premise solution.

The technical support needs some improvement. Although I haven't been requiring any support lately, I do not know how they are now. Initially, I had some issues with the response which was not very good, they were not quick. The support agent was requesting a lot of information that you had to send in order for them to check on the issue, instead of focusing on resolving the issue. It was a hassle.

The installation is not difficult. There is a process of registration that you have to complete. When you install Acronis Backup, you have to do a registration of the endpoint to allow it to register on the portal. For that, you need to have the credentials and login, and sometimes it's a hassle. I understand there's no other way around the registration, it has to be done this way.

After you install Acronis Backup, it has an option to update the agent automatically. After you are done with your first backup you can forget about the solution. It will prompt you if you need to do any maintenance or updates. There is not much maintenance.

The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity. 

There are a lot of options available. There are additional security options you can add, such as malware protection.

It's a good idea to have a backup locally and in the cloud. 

I rate Acronis Backup an eight out of ten.

Our customers use this solution for backup.

Our customers can backup to local storage and they can back up or replicate to the cloud.

It is easy to deploy. It is easy to handle and easy to monitor.

The Acronis system is very powerful.

It doesn't support all of the databases. Maybe in the future, it could support databases such as MySQL, or Postgres, as these are some of the customer's needs.

We are looking for IT solutions to backup all systems that our customers are using. It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres.

There are many other types of databases that Acronis does not support.

I would like to see more mobile applications available. It would be very nice.

We would like Acronis as an all-in-one, or all-in-box solution. It should be sold as storage, licensing, and application all in one unit. We like to provide complete solutions to our clients rather than having to tell them that they must purchase additional storage. With Barracuda, the device D190 comes with one terabyte backup, and no additional requests have to be made to the customer.

It would be good if Acronis could get the recommended hardware.

We have been using Acronis Backup for our customers for more than three years.

I have not encountered any bugs or glitches with this solution, and it's stable

Many times, we have worked with the recovery, it was available and very successful to restore.

We recently had an issue with a Microsoft Exchange VMware Server where it was down. We got the backup from the storage and were able to restore it. It was very nice. 

Scalability can improve. Acronis doesn't support some of the databases.

We are a technical company, we have not opened any tickets with support. We have been able to resolve the issues ourselves, so we have not required any help from Acronis support.

We are resellers for Barracuda in Jordan.

Barracuda is a very rigid backup system. All needs are available in Barracuda.

I trust Barracuda. I don't see anything missing in Barracuda. It covers our needs because there is an agent to help with other types of databases.

I would rate Barracuda a ten out of ten.

The initial setup is straightforward. It is very easy.

We use two different types of licenses for our customers.

We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers.

The licensing works in nodes. For example, for every node, you have to purchase a license. If I have an Active Directory or a physical server, and I have Microsoft Exchange with a third server, SQL, I will have to purchase three licenses from Acronis.

When compared to Barracuda, the license is based on the device's storage.

It is more expensive than Acronis initially, but as the licenses increase with Acronis, Barracuda ends up being less expensive.

We have been evaluating Barracuda to learn more about the services it offers.

As for me, I prefer Barracuda.

Acronis is a good product that works well in small businesses.

I would rate Acronis Backup a nine out of ten.