Acronis Cyber Protect Reviews

For clients utilizing OneDrive within Microsoft 365, having an online backup solution like Acronis is imperative. It allows you to recover data in such scenarios or instances where data has been accidentally deleted.

One of its most valuable aspects is its user-friendly interface. It's straightforward for clients to manage their assets independently, which might be convenient for them.

The licensing approach becomes intricate when dealing with SharePoint. Unlike individual user data, SharePoint data isn't bound to specific users; it's accessible by various users within the organization. Yet, they mandate a license for each user connected to SharePoint, irrespective of their level of utilization. This complexity raises concerns, particularly concerning the backup of SharePoint libraries. For example, if ten users access a SharePoint library, they assert that even if only one user is licensed, you must still procure licenses for all users to maintain compliance, even if they're not actively utilizing the service. Such a policy may pose compliance challenges, particularly when users intermittently access SharePoint data.

I have been working with it for six months now.

I would rate its stability as an eight out of ten.

I would rate its scalability capabilities eight out of ten. I believe that for medium-sized organizations, the solution should suffice unless there are specific reasons indicating otherwise. However, for larger cloud-based organizations, it's uncertain, especially if they are relatively new to the analytics box backup segment or lack experience in providing unlimited storage licenses. Additionally, larger organizations often have more stringent compliance requirements, which may not be fully met by the product.

The initial setup is straightforward.

You can configure the entire setup in approximately thirty minutes or less.

When purchasing licenses for the product, they operate on a user-based licensing model. If you have six users, you purchase licenses accordingly. I find the pricing structure satisfactory, it is around $25 per year. I would rate it seven out of ten.

When comparing to other vendors, based solely on my knowledge of their names as I haven't worked with them directly, I recall trying out the trial console of Barracuda, which seems somewhat similar. Barracuda was one of the pioneers in cloud-to-cloud solutions, whereas Acronis followed suit later on and wasn't initially a leader in this field. Acronis used to sell storage separately, which was considered a drawback, especially when you had to estimate how much storage your users would require. However, they have since introduced unlimited agent licensing, which addressed this issue. Another major player in backup, Veeam, initially followed a similar approach of providing your storage or purchasing it separately from cloud providers like Azure or AWS. Overall, I would rate it eight out of ten.

We are ensuring our data's safety by backing it up in both Acronis' cloud and on-premise servers. Additionally, we have established a partnership with Acronis to become resellers in the Jordanian market. This enables us to benefit from our partnership and offer Acronis products to customers.

Acronis Backup is of excellent quality, highly user-friendly, and supports nearly all platforms, databases, and hypervisors. Subscription options for both on-premise and cloud-based versions are available, with each providing varied options such as workload, gigabyte, and service provider. 

Acronis natively integrates backup and cybersecurity, simplifying management and automation in one console, which helps us and our customers to keep our data secure and safe with a trustable solution like Acronis. A combination of high-performance computing, universal software-defined storage, and flexible networking allows us to grow the business without complexity concerns.

Since the last version, everything has been improved. Each update Acronis releases brings better performance, recovery, and backup. Acronis also fixed existing errors and added new compatibility. With every new version, the solution continues to get better and better.

The solution's software is highly secure, with an anti-Malware and anti-ransomware engine, plus additional features such as vulnerability assessment, remote management, and remote control. Malware scanning is integrated into the single agent for added convenience. All in all, this is an impressive product and I highly recommend it.

Acronis Backup is easy to use and we've had no issues with it in the years we've been using Acronis; the backups and recoveries are rock solid and it's great for transitioning between physical to physical, virtual to virtual, physical to virtual, and virtual to physical.

The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity. This has required a large investment in development, so it is reasonable for Acronis to raise the price. However, existing customers may be taken aback by the sudden price increase when they renew their accounts or licenses.

Talking about the Acronis Service Provider platform, I wish Acronis had a feature that would allow me to set an expiry date for created customers and issued licenses on both the "Per Workload" and "Per Gigabyte" options. This way, I could receive a reminder when a customer's subscription is about to expire without the need to integrate third-party tools. Unfortunately, this is not available in the service provider portal. This would be extremely helpful for service providers and should be included in the future.

Since Acronis stopped selling perpetual licenses, Acronis should take action to ensure that perpetual licenses are not functional if customers do not renew them. They should also strive to set reasonable renewal prices for perpetual licenses and create a mechanism to help us and customers who want to upgrade their licenses to subscription or service providers without being burdened with an exorbitant fee. It is clear that Acronis must review its pricing model and create a system that will make it easier for customers to upgrade without breaking the bank. We're losing customers due to the fact that there is a huge gap between renewing perpetual licenses and subscription licenses. On the other hand, perpetual licenses, which are valid for life, do not require renewal for the software to continue working. Therefore, customers may be hesitant to renew maintenance support for these licenses due to the higher cost even if they won't get any updates or support, but many of them still say that the software is stable enough for them and they don't need to renew. However, with a reasonable price, many customers are now renewing. With these significant price increases for their perpetual license renewal, I found it to be unreasonable. However, I have no issues with their subscription and service provider models. Acronis needs to find a way to address the price increases for their perpetual licenses.

I have been using the solution for more than 10 years.

I have a lot of customers who never call me with complaints about Acronis. I proactively reach out and ask if they are having any issues with Acronis; they always tell me that the solution is very stable and that the installation, scheduling, and verification processes all work as expected. Acronis updates are solid and address compatibility issues and error correction.

Acronis is a scalable solution, there are no worries about scalability. They always listen to thousands of customers of all sizes. A combination of high-performance computing, universal software-defined storage, and flexible networking allows you to grow the business without complexity concerns. 

The support and maintenance services at Acronis are the best I have ever encountered. When I open a support case or request maintenance, I hear back in two to three minutes, and for more major or critical matters, the response time is from three to seven days. Even when I reach out to Acronis by email, the staff is prompt to respond.

No matter who we are talking to, customers or competitors, we always offer advice on using Acronis. In my opinion, Acronis is the best software available on the market, better than other options such as Veeam Backup and Replication, Commvault Complete Data Protection, Symantec Online Backup, and Veritas NetBackup. We always suggest that customers use Acronis, and it is a reliable and solid option that we use ourselves in our company.

Positive

I used many Backup solutions, but Acronis has an all-in-one solution that addresses security, simplicity, and stability for backup and recovery.

Thanks to Acronis, setting it up is incredibly easy. Even for someone with no technical experience, it's a breeze. As a partner, when I introduce the product to customers, it only takes me an hour or two to explain how it works. Acronis has a user-friendly interface that can be operated in just a few steps.

The amount of time needed to deploy in larger environments typically takes up to five hours, depending on the number of users, machines, and servers involved. For example, it took less than five hours to deploy Acronis on 20 servers, 50 virtual machines, and 100 workstations using the tools provided by Acronis such as unattended installation and network Discovery.

I don't need many resources to install Acronis Backup. Generally, the basic requirements for either a server or PC are enough. Acronis covers almost all platforms so there are no special requirements. The amount of space needed for installation is also not excessive.

We usually implement Acronis through our sales and technical teams, however; when the Acronis team is needed, they are experts and helpful.

For most companies, data is the most valuable asset: financial statements, customer databases, ERP systems, emails, etc. When planning for disasters, businesses must ask themselves several questions. “Should we protect our data?” “Can we rebuild without that data?” “How long do we have to rebuild before customers, suppliers, and investors go elsewhere?” The answer is Backup and Disaster Recovery. The best way is to demonstrate that disaster recovery is not with cost — but an investment with a positive ROI.

The math for the rate of return is a bit complicated. 

The pricing has increased, however, I believe it is still reasonable compared to other products. Acronis offers unique features that make it stand out from the competition. I see with Acronis, you will get what you paid for.

Acronis licensing module is very good and easy, you don't have to struggle choosing between licenses.

The setup is very simple, they avoid any setup complexity. One setup file will cover all your platforms.

I evaluated many solutions, Acronis is the best of them from my opinion.

Acronis is not just a backup solution, it is truly a cybersecurity solution. In Addition, they have many other solutions such as:

• Acronis Cyber Protect Cloud
• Acronis Disaster Recovery
• Acronis Cyber Infrastructure
• Acronis Cyber Protect Connect
• Acronis DeviceLock DLP
• Advanced Email Security
• Acronis Snap Deploy
• Acronis Disk Director
• And More...

We primarily use the solution as a backup.

The good thing is that it's a central console. In that console itself, we have multiple options. You can install a file sync option. With the backup itself, you can take a second backup with the client's own cloud and the universal backup, which is like a complete image of the server backup level. 

That restoration is very good on the Acronis side compared to other products. 

They have their own cloud. Users can work with Azure or AWS as well.

It's very easy to manage. We are an MSSP partner, so we have multiple customers in a single console we can easily manage. There is no need for a server requirement. The server is okay for a backup. If all the backups are in Arcserve, we need a separate server to install the backup. There is an additional cost associated with that approach, however, here, there is no cost. 

The solution is easy to set up.

It is very stable. 

Scalability isn't an issue.

This is a perfect option for an SMB.

Comparatively, depending on the setup, it can be costly. 

On the cloud side, security could always be better.

If you are taking a secondary backup on the cloud, more compression would be better. It would help reduce sizing.

I'm not certain how effective the solution would be for enterprise-level companies. 

We'd like the ability to be able to restore on-premises. Right now, we can only restore on the cloud. 

I've been using the solution for the last five to ten years. 

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We don't have issues with scalability. We're mostly selling to SMB customers, not enterprises. It can scale for their purposes. Typically companies in the category we work with have 50 to 100 users, or maybe a maximum of 200 users.

Normally, we get support from our team. 

Normally, we used to provide Veeam as well. That said, Veeam has a completely different product and a different portfolio. They have a different cloud-based option, and Veeam doesn't have a cloud-based option. Which we would use would depend on the client's needs. Both products are good. If a client has multiple servers for backing up, Acronis is best. The way they are priced is completely different as well. As an MSSP partner, we typically get good pricing with Acronis. We don't have the same relationship with Veeam.

This product is very straightforward to set up. It's not a complex process. 

We are an MSSP partner for the Acronis Cloud, so we are getting a good price.

We have a lot of customers on Acronis right now. 

I'm handling the presales, so I'm involved with implementations in all of the environments. 

I would rate the solution eight out of ten. 

I've been using Acronis Backup for backups primarily.

It's a good solution for backing up items.

The initial setup is easy.

The solution is stable and reliable. 

I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects.

I've been using the solution for just one month.

The solution is quite stable. So far, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

I haven't attempted to scale the product. We haven't had a chance to look at it yet.

We haven't reached out to technical support yet. We only have used the product for a month.

We did previously use other backup solutions. We switched to Acronis as we wanted to try something new. 

We found the initial setup to be straightforward and simple. It's not overly complex or difficult. However, I am not sure how long the deployment itself took. We had ten people working on it. 

We did the implementation ourselves without the help of any consultants or integrators. 

We have a one-year license for the product, however, I can't speak to the exact cost.

We're a customer and end-user.

I'm not sure which version of the solution we use. 

I'd rate the solution ten out of ten.

We were using Acronis Backup for Windows Servers, such as Windows 2003 and 2008 operating systems. We had old Windows systems and we were using Acronis Backup.

Acronis Backup is easy to use.

When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking.

I have been using Acronis Backup for approximately seven years.

Acronis Backup is not scalable.

We have 10 people in my organization that use the solution.

We are a large company, we are the Steel Authority of India Limited. We span across all of India. We are the biggest steel manufacturers in the country, we have more than 60,000, people working in the company. Generally, I am using Veeam, but there may be other parts of the organization still using Acronis Backup.

The technical support of Acronis Backup is not very responsive in support. We needed it a few times, but it was not very readily available.

We were using Windows backup before Acronis Backup. I use currently using Veeeam backup.

The initial setup is very simple. The full deployment process took half an hour.

We did the implementation ourselves. We have a team of ten that can do the maintenance of the solution.

The return on investment was great because it saved us many times, it saved our lives many times. We lost a machine and we could recover it using Acronis Backup. The return of investment measurement is great.

We were on a perpetual license for Acronis Backup.

I evaluated Cohesity.

We started using this solution because it was recommended by a German company called Siemens.

We no longer use Acronis Backup but we wanted to at that time continue with it. However, Acronis did not want to listen to us to enable us more possibilities for us to consider them. Their response was very cold. We looked into other companies, such as Veeam and Cohesity and we went with Veeam.

I rate Acronis Backup an eight out of ten.

Centralized management is valuable to us. We have everything in a single pane of glass. Everything, including Microsoft 365, Google Workstations, servers, and virtual machines, is under one management console. It has EDR as well. To backup, I just click on the backup plan and run it. The tool has helped enhance our organization’s security posture. The solution provides a few features for cyber protection. The integrations run well. We get no errors. If something happens, I can restore it. That’s all I need.

The pricing could be improved. The licensing method for Microsoft 365 and Google is not that great.

I have been using the solution since 2014.

The tool is stable. I rate the stability a nine out of ten.

We have five to ten users in our organization. I rate the tool’s scalability an eight or eight and a half out of ten.

We raise a support ticket when we need help. Depending on what we write in the ticket, the support team will come back to us with a response. If the ticket is not very comprehensive, it will take longer. Sometimes, the ticket needs to be escalated, and we waste time.

Neutral

I used Backup Exec more than ten years ago. I switched to Acronis because I got an offer from Acronis with some free licenses. After I used them, I decided to purchase Acronis.

I rate the ease of setup a nine out of ten. We have an on-premise version, and we use the cloud console. The deployment takes half an hour.

I rate the pricing a five out of ten. In some aspects, the product is cost-effective.

Overall, I rate the solution a nine out of ten.

I use it to back up my home laboratory. I use it to back up my demo lab and secure my data.

For me, the cost is a significant advantage.

Acronis Cyber Protect should support immutability storage and user support for immutability and Air Gap. These features would be beneficial. 

I have been using this solution for four years or more. 

I would rate the stability a seven out of ten.

I would rate the scalability a seven out of ten.

I fix the problems by myself.

The initial setup was straightforward for me. I'm technical, so it was easy. It took about an hour to protect my servers and registration service.

For maintenance, I'm the only administrator, so just me.

The solution offers a classic price, and I'm okay with it.

I've worked with various products, such as Networker, NetBackup, and others.

I use them all simultaneously.

I would recommend Acronis to other users. Overall, I would rate the solution an eight out of ten. There is room for improvement. 

Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops.

The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it.

I have been using this solution for quite a while. We have two clients who use it at present.

In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that. However, for mid-level issues, I'd give them a six out of ten. They take a long time to provide solutions.

Setting up the backup server is quite a complex process. There is a bit of a learning curve. You have to make sure that all your services are up and that the actual machine is up and running. If the machine goes down, then you won't have any visibility into what is actually happening.

The installation of the product is not as hard as the configuration process. For instance, the licensing can be quite daunting because you still need a cloud license or access to a cloud portal. This is the old legacy portal where you have to upload the license file and then register it directly from there or download a registered file that you can upload onto the machine. This would then activate the machine. If you only want to do a local backup or backup to local storage, it will work fine. However, if you try to attach cloud storage to it, then another level of complexity will come into play.

Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option.

However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost.

If you don't want to run everything off of the cloud because you're concerned that Acronis Cloud might go down for days, Acronis Backup is a good option. It is an on-premises solution. However, it's a legacy version and is not really Acronis' mainstream product.

Overall, I would give Acronis Backup a rating of six out of ten.