I use it to back up my home laboratory. I use it to back up my demo lab and secure my data.
Product Manager at Midtown
Suitable for backing up and securing data and straightforward installation
Pros and Cons
- "For me, the cost is a significant advantage."
- "Improved support for immutability and Utility AirGAP could be beneficial."
What is our primary use case?
What is most valuable?
For me, the cost is a significant advantage.
What needs improvement?
Acronis Cyber Protect should support immutability storage and user support for immutability and Air Gap. These features would be beneficial.
For how long have I used the solution?
I have been using this solution for four years or more.
Buyer's Guide
Acronis Cyber Protect
June 2026
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
How are customer service and support?
I fix the problems by myself.
How was the initial setup?
The initial setup was straightforward for me. I'm technical, so it was easy. It took about an hour to protect my servers and registration service.
What about the implementation team?
For maintenance, I'm the only administrator, so just me.
What's my experience with pricing, setup cost, and licensing?
The solution offers a classic price, and I'm okay with it.
Which other solutions did I evaluate?
I've worked with various products, such as Networker, NetBackup, and others.
I use them all simultaneously.
What other advice do I have?
I would recommend Acronis to other users. Overall, I would rate the solution an eight out of ten. There is room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager implementation at XENOTTABYTE
A cost-effective solution that helps to take backup of applications and files
Pros and Cons
- "The tool’s licensing and pricing are economical for SMB customers."
- "The solution needs to have better stability. I would like to improve the tool’s support through calls."
What is our primary use case?
We use the solution to take backups of applications and files.
What is most valuable?
The tool’s licensing and pricing are economical for SMB customers.
What needs improvement?
The solution needs to have better stability. I would like to improve the tool’s support through calls.
For how long have I used the solution?
I have been working with the solution for eight years. I use the tool’s latest cloud version.
What do I think about the stability of the solution?
I would rate the tool’s stability an eight out of ten. The solution is stable. I haven’t faced any stability issues.
What do I think about the scalability of the solution?
I would rate the tool an eight out of ten. Acronis is an agent-based solution and it is scalable. We have around 50 customers.
How are customer service and support?
The tool’s support is quite difficult. Support is mainly available only through the mail. The toll-free numbers are not available.
How was the initial setup?
The tool’s initial setup is straightforward. The overall deployment takes one week to complete but the software can be installed within a day. You need to install the management console and then pick up the agent. We can take the backup post these processes.
What about the implementation team?
The deployment was done in-house.
What was our ROI?
We have seen ROI with the use of the solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly.
What other advice do I have?
I would rate the overall solution an eight out of ten. Acronis is a cost-effective solution compared to other vendors. I haven’t faced any issues with the tool’s performance. The solution’s support was different before. Now, the support is changed. The solution needs only one engineer to manage the deployment and maintenance processes.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Acronis Cyber Protect
June 2026
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Senior Engineer at MRB Secure
Has good system-critical technical support but deployment needs improvement
Pros and Cons
- "In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
- "Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
What needs improvement?
Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops.
The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it.
For how long have I used the solution?
I have been using this solution for quite a while. We have two clients who use it at present.
How are customer service and support?
In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that. However, for mid-level issues, I'd give them a six out of ten. They take a long time to provide solutions.
How was the initial setup?
Setting up the backup server is quite a complex process. There is a bit of a learning curve. You have to make sure that all your services are up and that the actual machine is up and running. If the machine goes down, then you won't have any visibility into what is actually happening.
The installation of the product is not as hard as the configuration process. For instance, the licensing can be quite daunting because you still need a cloud license or access to a cloud portal. This is the old legacy portal where you have to upload the license file and then register it directly from there or download a registered file that you can upload onto the machine. This would then activate the machine. If you only want to do a local backup or backup to local storage, it will work fine. However, if you try to attach cloud storage to it, then another level of complexity will come into play.
What's my experience with pricing, setup cost, and licensing?
Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option.
However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost.
What other advice do I have?
If you don't want to run everything off of the cloud because you're concerned that Acronis Cloud might go down for days, Acronis Backup is a good option. It is an on-premises solution. However, it's a legacy version and is not really Acronis' mainstream product.
Overall, I would give Acronis Backup a rating of six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
Reliable, stable, and effective restore capabilities
Pros and Cons
- "Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
- "There are times when the backups are slow. A faster backup would be better."
What is our primary use case?
My initial experience with Acronis was to backup my email server's contents. This happened in 2008 when my email suddenly went down, but to my surprise, the backup didn't include the email server. However, after restoring everything, I gained confidence in the software and began using it to backup my DC servers.
What is most valuable?
Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back.
What needs improvement?
There are times when the backups are slow. A faster backup would be better.
The cloud faces a danger concerning data integrity. Briefly, the threat is to attack the integrity of data stored in the cloud. A hybrid solution that combines cloud storage with local storage on your DC server and provides a secure perimeter to protect data without alterations would be ideal. It's crucial that this solution also synchronizes with the cloud to prevent data from being distorted or stolen.
For how long have I used the solution?
I have been using Acronis Backup for approximately 10 years.
What do I think about the scalability of the solution?
The solution is reliable and stable.
What's my experience with pricing, setup cost, and licensing?
The price of Acronis Backup could be reduced, it is expensive.
What other advice do I have?
I rate Acronis Backup a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Director at Tecstaq
Helps our organization with data recovery and backing up complete data centers
Pros and Cons
- "There is advanced management where we can do passing, software inventory, and hardware inventory."
- "The reporting can be improved."
What is our primary use case?
We primarily use this solution for data recovery and backing up complete data centers like image backup and data file servers. We deploy the solution on cloud and on-premises.
How has it helped my organization?
When a customer gets any fibre or ransom issues or when their data gets blocked, and we have taken that backup, we can restore the data for customers without losing it.
What is most valuable?
We usually have images, backup and ransom protection in the solution, and there is advanced management where we can do passing, software inventory, and hardware inventory. We can have a vulnerability assessment of the systems.
What needs improvement?
We want an application deployment process similar to that in Microsoft SPM, system center, where we can deploy OS. With Microsoft SPM, we can deploy specific applications through the console, a feature missing in Acronis Backup that should be included to improve the solution. Additionally, the reporting can be improved.
For how long have I used the solution?
We have been using the solution for approximately seven years and are a platinum partner for Acronis globally.
What do I think about the stability of the solution?
The solution is stable, and we have not had any issues where we cannot restore customer data in over 20 years.
What do I think about the scalability of the solution?
The solution is scalable and can be deployed on over 1,000 servers.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. It involves installing the agent, which gets connected to the cloud system. Then, the backup can begin within a few minutes.
What was our ROI?
The ROI depends on the customers and their investments. The backup solution and anything concerning ROI cannot decline. Still, whenever the customer has issues where the data gets corrupted, it becomes a valuable product because we can restore the data. Most industry people or IT heads do not invest much because they think there is good security and infrastructure, but you never know when you will be compromised because there are thousands of hackers targeting a company. Hence, the solution has ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing is higher than the market, and the other products sold are slightly higher than the others. When people need stable environments, they can keep the data looking at all the assets. More customers pay for it, and we have sold the product for the last seven years and started with a $100 commitment and currently have a $10,000 commitment a month.
The solution has a standard license and standard backups, and they have advanced backups for Oracle or ICP databases. They also have additional products like advanced management, advanced security and email security.
What other advice do I have?
I rate the solution as eight out of ten. Customers choose this solution because Acronis is the only vendor and OEM that provides management and cloud storage in their data centers. It also supports Google Cloud, Microsoft cloud and AWS Cloud and has hybrid support.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO/Managing Director at Computers for Africa Solutions
Feature complete, useful cloning, and helpful support
Pros and Cons
- "The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
- "Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
What is our primary use case?
We are a service provider and we sell the solution and help them set it up.
Acronis Backup is a software application that is used to create backups of different types of data and software, including Microsoft Azure and SQL instances. It is commonly used by businesses in various industries, such as banks, law firms, and financial institutions, to protect their enterprise applications and data, including databases and data accessed by mobile employees in the field.
The solution works best as a hybrid because of local security regulations in terms of the storage of data. A hybrid is usually the best deployment, especially in our country.
How has it helped my organization?
Acronis Backup has been beneficial for our organization because it allows our mobile employees to create backups while they are in the field, rather than having to come back to the office to do so. This is particularly useful because, in the past, we had to rely on our office network to perform backups using Azure and Veeam. With Acronis, as long as our mobile employees have ethernet connectivity, they can create backups remotely, which has been convenient and efficient.
Using Acronis Backup has helped our organization by allowing us to create backups of data accessed by mobile employees in the field, which has reduced the risk of data loss due to theft, loss of laptops, or other incidents. This has improved our operations by helping us to protect our data and prevent losses that could impact our business.
What is most valuable?
The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package.
For how long have I used the solution?
I have used Acronis Backup for approximately within the last 12 months.
What do I think about the stability of the solution?
The stability of Acronis Backup is good.
I rate the stability of Acronis Backup an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of Acronis Backup an eight out of ten.
How are customer service and support?
The support pays a lot of attention to the customers. Here in South Africa, we only have two technicians.
I rate the support from Acronis Backup a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively.
What was our ROI?
I have seen a return on investment with Acronis Backup.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
Acronis Backup is a comprehensive application that can be used in a variety of settings, making it a valuable tool for many businesses. Its versatility and ability to handle a wide range of tasks make it an attractive choice for those looking for a single application to meet their backup and data protection needs. I recommend Acronis Backup to many of my clients due to its versatility and usefulness in various situations.
I rate Acronis Backup a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Sales Account Manager at a security firm with 11-50 employees
System backup and security solution that is user friendly and provides alerts if certain files or backups are outstanding
Pros and Cons
- "The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
- "There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
What is our primary use case?
We use this solution to back up our emails. It is compatible with Office and Microsoft 365. There are two models and it can be used per workload or per workstation, which gives you roughly 50 gigs of backup per work station.
You can basically decide what you want to back up, at what time and whether you want it done on desktops or laptops. Once you make this decision, you then pay per gig.
We have distributors that we buy Acronis through. For cloud backup, hybrid and on-prem, this is a good solution.
What is most valuable?
The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up.
What needs improvement?
There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned.
What do I think about the stability of the solution?
Your backups are always limited to the amounts of bandwidth that you've got available. The bigger the bandwidth you've got, the smoother the solution works. You get to set the frequency and the times to run your backup. You can run your backups either daily, weekly, monthly or on an adhoc basis.
What do I think about the scalability of the solution?
This solution is exceptionally scalable. If you're a customer and you're using 800 gigs at the moment, we will allocate a slot for one terabyte for you. We'll give you a 20% cushion and you'll pay only for what you use.
How was the initial setup?
The initial setup is straightforward and can be completed in 30 minutes. Some of the smaller businesses we work with, want us to run this for them while other manage this process themselves.
This is a plug and play solution so you don't need a lot of people for maintenance once you have set up the permissions. When maintenance or attention is needed, you will receive alerts.
What's my experience with pricing, setup cost, and licensing?
We pay approximately eight Euro cents a gig. We are platinum partners so we get some very good rates and we pass that on. The eight cents includes our profit. There are no other additional costs, unless you want to include DR.
Which other solutions did I evaluate?
We briefly considered Veeam, Metallic IO and Redstor. As a backup solution, Acronis is great.
What other advice do I have?
If you are the IT manager, you can do a lot with this solution without needing to complete heavy maintenance or heavy labor intensive programs.
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Continuity and Security Specialist at Grupo Business IT
Useful backup information but more search flexibility needed
Pros and Cons
- "The most valuable feature of Acronis Backup is the data recovery and restoration details."
- "Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
What is our primary use case?
We are using Acronis Backup for backups of our data. For example, backups of Office 365 and other data.
Acronis Backup can be deployed on the cloud and on-premise.
What is most valuable?
The most valuable feature of Acronis Backup is the data recovery and restoration details.
What needs improvement?
Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier.
For how long have I used the solution?
I have been using Acronis Backup for approximately one year.
What do I think about the scalability of the solution?
I have eight customers using Acronis Backup and each has approximately 3,000 employees.
How are customer service and support?
The support from Acronis Backup can improve because when I have an issue it sometimes takes them five days to have a solution.
What's my experience with pricing, setup cost, and licensing?
There are monthly fees to use Acronis Backup.
What other advice do I have?
I rate Acronis Backup a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Specialist at AIS - Advanced Info Services
Easy to initially set up, good for backups, and reliable
Pros and Cons
- "The solution is stable and reliable."
- "It's a good solution for backing up items."
- "I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
What is our primary use case?
I've been using Acronis Backup for backups primarily.
What is most valuable?
It's a good solution for backing up items.
The initial setup is easy.
The solution is stable and reliable.
What needs improvement?
I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects.
For how long have I used the solution?
I've been using the solution for just one month.
What do I think about the stability of the solution?
The solution is quite stable. So far, there are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
I haven't attempted to scale the product. We haven't had a chance to look at it yet.
How are customer service and support?
We haven't reached out to technical support yet. We only have used the product for a month.
Which solution did I use previously and why did I switch?
We did previously use other backup solutions. We switched to Acronis as we wanted to try something new.
How was the initial setup?
We found the initial setup to be straightforward and simple. It's not overly complex or difficult. However, I am not sure how long the deployment itself took. We had ten people working on it.
What about the implementation team?
We did the implementation ourselves without the help of any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
We have a one-year license for the product, however, I can't speak to the exact cost.
What other advice do I have?
We're a customer and end-user.
I'm not sure which version of the solution we use.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Information Technology at Genawise Australia
Speedy performance and good archiving capabilities
Pros and Cons
- "The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
- "It could have a better ability to manage backups over a longer period."
- "This solution would not scale well in a large environment."
What is our primary use case?
I use this product to back up files and data across our LAN. I'm doing a new backup every month, and you can archive these monthly backups.
What is most valuable?
The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using. I do full backups about once a month and differential ones most days. The fact is that it's very easy to cut out the middle ones and just keep the last differential, thus reducing the space usage.
It comes with a few extra tools that I use from time to time, such as a disk-clone utility.
The backup process is reasonably speedy. It finished the backup in a reasonable amount of time, ready to work the next day.
What needs improvement?
This solution would not scale well in a large environment.
It could have a better ability to manage backups over a longer period.
For how long have I used the solution?
I have been using Acronis Backup for approximately five years.
What do I think about the stability of the solution?
I have not experienced any problems with performance or stability.
What do I think about the scalability of the solution?
I haven't used it in a large environment but certainly, it works well enough in the environment that we have here. We have approximately six users. It is not the type of product that would be well-suited for a large environment.
Which solution did I use previously and why did I switch?
I have experience with Arcserve and another backup solution.
For a smaller environment, which is what we have now, Acronis is fine.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly subscription fee and the pricing is reasonable.
What other advice do I have?
My advice for anybody who is considering Acronis is that it's a good product and fairly easy to keep up to date.
With respect to compatibility, with backups, you can usually read from version to version. Perhaps it has the ability to merge backups, which would be helpful when trying to manage backups over long periods.
In general, I am pretty satisfied with this product. I can't think of anything that I've needed that it doesn't have.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
Popular Comparisons
Veeam Data Platform
Commvault Cloud
HPE Zerto Software
Veeam Data Cloud for Microsoft 365
Cohesity DataProtect
BDRShield
Dell PowerProtect Data Manager
Dell Avamar
NetApp Cloud Volumes ONTAP
N-able Cove Data Protection
IBM Storage Protect
Veritas NetBackup
CTERA Enterprise File Services Platform
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Comparison between Acronis, Veeam and Azure?
- How Would You Rate Acronis Backup?
- Veritas NetBackup vs Acronis Backup - do you have a technical comparison?
- Acronis Backup vs Arcserve UDP: pricing and subscription models
- How can Acronis Backup be supported by ISO 27001 Compliance?
- How does Acronis Backup compare with Veeam Backup & Replication?
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- What alternative are you going to use now that the home version of Crashplan is being discontinued?
- How Would You Rate Acronis Backup?




















Acronis:
Acronis uses a hybrid cloud architecture that allows businesses to back up and recover data across multiple locations.
It supports both physical and virtual environments, including VMware, Hyper-V, and Microsoft Azure.
Acronis provides ransomware protection, which can be a critical feature in today's threat landscape.
It uses blockchain technology to ensure data authenticity and tamper-proof data storage.
Acronis stands out with its hybrid cloud architecture and blockchain technology.