Acronis Cyber Protect Reviews

The most important use case is to backup notebooks and other environments of the completed image and to back up global environment imaging and you can leverage the backup when you are making a migration as well. 

The solution is stable. The performance has been fine so far.

We found the installation process to be pretty simple. You don't need a huge team to implement it. Just one person is fine. 

Technical support is great.

I don't find the product to be overly scalable. 

The product would be better if they offered more integration capabilities. 

I've used this solution for this year and the previous year as well. In total, we've likely used it for four or five years at this point. 

We've found the stability to be very good. The solution is reliable and offers nice performance. There aren't bugs. It's not glitchy. I don't find that it crashes or freeze. 

The product isn't very scalable. It's an aspect they could improve upon. Right now, it's limited. 

We have six to seven customers using the solution. There might even be a few more in some special environments. 

The support has been great. they don't need to be faster. They're very helpful and responsive, and we're satisfied overall. We find having them to be very important. 

The initial implementation was not complex or difficult. It was very easy, very straightforward. 

The deployment itself only takes about an hour or so. It's not a long and drawn-out process. 

You only need one person - an admin - for the deployment and maintenance tasks. 

We pay a yearly licensing fee. There are no additional costs to the standard license and fees.

I'd advise other users that, if you're making a backup with Acronis, you always ensure you do a double backup.

I'd recommend the solution to other users and companies. It offers an excellent level of service. We are satisfied with them. 

I'd rate the solution at an eight out of ten.

Some customers are using Acronis as a backup and for their server and VMware environment as well as their client-server backup requirements.

The solution is very user-friendly in terms of the interface - especially if you compare it to other solutions such as Veeam or Veritas. Even introducing it to a customer only requires a brief technical presentation as it's so easy to use.

The way they schedule backups is very intuitive. 

Users are able to get into the technical aspects very easy as everything is quite straightforward. 

The backup timing and restoring process is great compared to other options. 

There's good assistance close by in Singapore and Malaysia and from the support side, we tend to get a good response. 

We had few issues previously, however, when we raise a ticket with Acronis, we have a local partner. 

There are some limitations to the backup. When the client does backups, we found some limitations when introducing computers to their backup - even just their site interface-level backups. 

We had some incidents with Hyper-V environments. When we scheduled a backup, they had to open up Check Point before they're taking a backup. Yet, due to some issues, even though there were no any Check Points solutions at the server-side, it was still giving an error from the Acronis side saying there's a Check Point issue. The client, for some reason, cannot take a backup because of Check Point. I'm not sure if this issue has been addressed in the newer software or not. However, even just yesterday we updated to a new system and the client still has issues sometimes. 

We had an incident when configuring reporting with Office 365. If the customer is using Office 365 through a cloud conveyor service, it gets a little difficult to configure the reporting part to get notifications to the customer.

In the next release, they need endpoint-level security. They say they're trying to build their system and product into something that will allow customers to not have to restore their backup. With more ransomware and other malicious attack protection, they could alert you to vulnerabilities. This is in the pipeline, or about to be released. I have yet to see any alerts as we just added the newest version yesterday. 

We are a solution-providing company. We probably have a couple of customers who are using the solution for three years. 

The stability is really good. We had a server that crashed with a ransomware issue, however, we still had the protection of the backup software, and the ransomware did not interact with the backup. We were able to back up everything and remove the backup from the affected server. From that experience, I would say the solution is good and stable. 

The solution is scalable. Of course, we need to buy the license. That said, it is not the same cost that you need to pay as you would if you were buying a new one. If you already are running an Acronis Backup version, getting an expansion is less than when you're buying a new license. 

There are some clients that have embedded licenses for 100 users or so.

Technical support is helpful. We like that the support is available in the region and it is great working with them.

I have some experience with Altaro, Veeam, and Veritas.

With Acronis, when comparing Veritas and Acronis, even a small or medium-sized customer can access through Acronis. With Veritas, the solution is much more geared towards larger-scale companies. 

We are systems integrators and can implement the product for our clients. 

The pricing of the solution is reasonable. In Sri Lanka, there aren't too many large businesses that use it, however, there are many mid-range clients that we have that are on it.

We're a systems integrator.

I'd rate the solution at an eight out of ten.

I would recommend the solution, however, whether it's suitable or not would be based on each individual company's requirements. 

A simple customer likely just needs their user backups to be stored in a server or a remote location. Price-wise, Acronis is best suited for that. However, if a customer needs more features that may include more than just the backups or sync, there are other options. That said, Acronis does have lots of features.

My clients use it for disaster recovery events. Because of the ERP systems they have, these types of events need a space in the cloud to work immediately and recover the capacity for people to work in the company.

It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately.

Another valuable feature is that you could have all the information in the cloud. When you need to start working with a machine, you can do it. This is a very valuable option for our clients.

It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10.

Sometimes the computers don't work well, and you need a lot of time to recover the users' information. It's also difficult to get the users' laptops to work with this because Windows can crash in some models, and it takes time to recover all the information.

I have been working with Acronis Backup for three years or more.

It's a stable solution. We've had little problems, but it's with the WAN connection because the client doesn't have enough bandwidth. It wasn't a problem with Acronis, and it was a problem with the client. 

It's a scalable solution. We have medium-sized companies as clients. For example, some have 60 users, and another has 100 users.

In Ecuador, a lot of people use Veeam Backup, Arcserve, and Veritas. The government also uses Data Protector from HP. Acronis is very easy and a new way to get backups or any kind of images or information. But Arcserve is a local solution that you need to install in a server and create jobs from another server. Acronis is a cloud solution, but with Arcserve, you need a server to install it. It's a very different way to use this application.

It's difficult to recover from tapes because of certain data center solutions in Ecuador that use UDX. It's like a hard disk that you can connect to a USB port, and you can get all the information. But when it falls on the floor, you can lose all the information in other types of hard disks. But the capacity is not much, just around three or four terabytes. But it's a good solution to use with some clients because they don't have a lot of space in their servers and this capacity is enough to recover old information.

The initial setup is very easy. You just connect the USB port to the server, and it'll see another logical drive. If you use software like GFI Backup, you can program replica backups or have other types of information copied in this logical drive. 

You need one person who is the main IT employee and another person who helps the IT Manager maintain this solution.

We implement this solution for our clients.

You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated. 

I would tell potential users that Acronis has more solutions for different environments. You can get information from servers that don't use Windows and use other operating systems like Linux and Ubuntu. You can recover it in the cloud, and you can start a virtual machine. You can synchronize information. You've got a lot of features that the other solutions require you to install locally. It's very easy to use.

Technical support really isn't necessary in many cases because it's very intuitive, and it's not complex to resolve problems. If you want to get more information, you can find it on the Acronis site or the internet. You can resolve most of the little problems on your own.

On a scale from one to ten, I would give Acronis Backup a ten.

The solution is exceptional for desktop backup.

The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement.

I have been using this solution for six years.

Customer support needs improvement.

The price of the solution is expensive and could be reduced a little.

I rate Acronis Backup a six out of ten.

Backup and recovery are the main things for us. We backup using the incremental feature every two weeks. We use the full backup feature for external hard drives. They usually fill about 5 Terabytes. We then switch them out for storage offsite and it works really well for us.

It is fast and everything is consolidated in one place. It's easier to use than Symantec, our previous solution. It's just easier and everything is all in one place.

If we get more servers, there are options, moving forward, to upgrade to "Advanced" where everything is on one dashboard. This is something we have been looking at as we grow.

I can't really think of anything right now, sorry. I feel like I'm missing something.

We have been using this since the end of 2015.

We haven't had any issues with stability so far.

In terms of scalability, there have been no issues so far. I do like that we have options going forward with "Advanced", where will be have everything on one dashboard.

In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they answered all the questions that we had. It was near the beginning of the process, so I don't remember exactly what the issue was, but I do remember that it was good.

We were using Symantec Backup Exec. We switched when we had someone come in and manage all of this for us. It was a solution that they had chosen when we had enough people here that we could cover it on our own.

We found that we just didn't like the previous solution. With this solution, it's easy to switch out the backups. We are using the hard drives. With Symantec, you had to go through and figure out how to switch things. You had to bring in old hard drives with the old backup files on them. It didn't always read the old backup files, so we would have a heart attack. It just wasn't worth using.

The setup was pretty straightforward. We didn't have any problems at all with it.

I don't have anything crazy and specific to say about it. If you go through testing bookmarks for your version, you wouldn't really have to contact support much unless you had something that's extremely detailed. Our setup here, for example, is pretty simple and we try to keep it that way. We have one for each server and it just does everything on its own.

Any questions that we have can just be answered by looking on the web. The answers are all right there for you to find in general.

Compared to what we had before, we now have ease of use. I can't say enough for that. It’s one of those things where you do your server checks and I always check it just to make sure everything's running. This has never really been the problem that we had. That's what we wanted. We wanted something that's reliable, going to do its job, and we won't have to worry.

We use the solution for backup. 

I like Acronis Cyber Protect's backup process and its management console is intuitive. 

The product needs to have a simple DR process. 

I have been using the solution for a year. 

I would rate Acronis Cyber Protect's stability an eight out of ten. 

I would rate the tool's scalability an eight out of ten. We have 10 users for Acronis Cyber Protect. 

For Acronis Cyber Protect's installation, you just need to enter a portal. We have five engineers involved in the tool's maintenance. 

The tool's subscription costs are monthly. The product's pricing is fair. 

I would rate Acronis Cyber Protect an eight out of ten. 

We primarily use the solution as backup and recovery.

The product is very easy to use.

It's quite stable.

The solution is very flexible. 

Its feature set is well balanced.

The initial setup is very straightforward and the deployment is very fast.

The licensing model is very good.

The solution is on-premises and therefore is not very scalable. 

The solution already covers all of the requirements I need. I don't recall missing a feature or capability.

The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me.

We've been uisng the solution for 12 years. It's been over a decade at this point. We have quite a bit of experience with it.

The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution isn't scalable. It's a set size as an on-premises device.

On an administrative level, three people are on the solution.

We do not plan to increase usage. Using this solution is a bit of a special case within the company.

Our company mostly uses Veam. Only I am using Acronis within our organization.

The initial setup is not overly complex or difficult. It's easy and very straightforward.

The deployment is fast. It only takes about 20 minutes or so.

I handled the implementation myself. I did not need the assistance of an implementor or consultant.

There is a one-time purchase of the product. After that, users only have to pay renewals on maintenance and support. I like the licensing model.

You are paying for very good value. Everything is well balanced. For me, in this case, the pricing is justified. It's worth the price tag.

We are using the latest version of the solution.

I'm responsible for fast and dedicated, fair infrastructure, which is on-premise. I'm using Acronis for Windows 10 and in the company, I'm using the Acronis for ESXi to make backups for virtual machines.

I'd rate this solution at a nine out of ten. We've been very pleased with the capabilities.

The beauty with it, I can just buy my license and backup in these machines. In addition, it is cost effective compared to other backups. 

Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR).  

It would be nice to have it on the cloud platform without using third-party equipment. There are some backup solutions which whereby if someone wants to do data backup they can do exchange server backups, Outlook backups, but what I am interested in is if a client is interested in a backup solution, he can easily backup his own information from a standalone machine. For example, using the desktop direct to the cloud without necessarily first buying a NAS to put a NAS in place.

It is a stable product.

No issues. What I came to realize is if our storage space is coming to full, I have seen the option expanding it. I do not think I have any problems with scalability.

It is not hard a hard thing to set up. Acronis is one solution I have interacted with and it is a bit simpler/easier compared to some other ones which I have interacted with. When it comes to setup, I have no problems. 

When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all.

I would like to know if there is any other distributor where I can get this solution without necessarily first waiting for one distributor to respond, where there is no confusion, in most cases things do not move right. Look at Acronis, we only have one distributor in East Africa and you can request a price from a distributor and they take their time. Really that one is disturbing some of us a lot.

No.