Name: Bonita
Brand: Bonitasoft
Rating: 4.1 (27 reviews)

it_user228390

Sr. Product Manager iApps at a tech vendor with 501-1,000 employees

Apr 23, 2015

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We like the ease of implementation and how it is user friendly.

Pros and Cons

"Bonitasoft helped us automate complicated and labor intensive processes"

What is most valuable?

User friendliness
Ease of implementation
Vendor responsiveness

How has it helped my organization?

Bonitasoft helped us automate complicated and labor intensive processes

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

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Bonita

March 2026

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How are customer service and support?

Customer Service:

Good. Timely and adequate.

Technical Support:

Good. Timely and adequate.

Which solution did I use previously and why did I switch?

What about the implementation team?

In-house implementation

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user105078

Consultant at a consultancy with 501-1,000 employees

Apr 17, 2014

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A BPM platform with a wide range of connectors

Pros and Cons

"Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also"

"The support is mandatory to access all features (Subscription), maybe they can have a different business model."

What is most valuable?

** Collaborative model based on a shared BPM repository ** Business process models and various integrated Look'n'feel Custom ** Assistance for queries creation, connectors and component services ** Java REST API + EJB2/EJB3 and Clustering ** Research data and processes + Error Handling ** Application server Tomcat, JOnAS, JBoss, and Weblogic and other ** Multiple connectors (ERP, CRM, Web Services, Social Networks, ECM, Google products, couriers ... etc..) for free use ** Mobile portal available (rendering and performance not tested yet) ** BPM engine used on platform or isolated ** Research modules on our implemented data and processes

How has it helped my organization?

N/A

What needs improvement?

* The support is mandatory to access all features (Subscription), may they can have a different business model * Requires programming knowledge for implementation and management of heterogeneous connectors. I'll advice to combine some features/connectors for internal offer without using an external editor * Rules engine recently added and with gaps, must be optimized

For how long have I used the solution?

I used Bonita for prototypes and small projects to demonstrate its functionnalities

What was my experience with deployment of the solution?

Yes, some because lack of knowledge on the product

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

I didn't test the product in greater perimeter.

How are customer service and technical support?

Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also

Which solution did I use previously and why did I switch?

How was the initial setup?

A little complex for a non initiate person

What about the implementation team?

I was the vendor...

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

Yes, for the study. ACTIVITI, IBM BPM and BIZAGI

What other advice do I have?

It's a good product and a rich service behind that

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Bonita

March 2026

Free Report: Bonita Reviews and More

Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

DOWNLOAD NOW

884,976 professionals have used our research since 2012.

Zemtsop Arléon

Software Engineering Team Lead at a tech services company with 11-50 employees

Jul 27, 2022

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Useful detailed documentation, reliable, and beneficial connectors

Pros and Cons

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."
"The most valuable features of Bonita are the connectors, detailed documentation, and web applications."

"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."
"Bonita can improve by offering more flexibility."

What is our primary use case?

I use Bonita to build web applications.

What is most valuable?

The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.

What needs improvement?

Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.