Bonita Reviews

Real java-like hooks into development of the business process model. The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations. I also really liked the way Bonitasoft lets you define and configure how your connector interface is exposed to others leveraging your custom connector.

Would love for some of the documentation to be better, since there are many great functionalities built into the product!

No

At times Bonita BPM Studio crashes, intermittently.

Customer Service:

9

Technical Support:

9

No, very straight forward.

In-house.

Process modelling and web screen development

The major improvement that I see is a paradigm shift to how work should be accomplished over how the industry has always been forced to do the work. Historically, there was a 'no man's land' between the business analyst and the developer. Web developers have been asked to understand the business process models without knowledge that the real business analysts have always had at their finger tips and visa-versa. 

BonitaBPM allows the BA's to model the processes and produce the base screens at the same time. This removes the need for back and forth exchanges between the team disciplines, reducing errors and time. It also allows the developers to spend their time doing what they know and are well paid to do, coding.

The menus likely would be more intuitive if read in French. Things seem to be under strange headings at times. With experience this is a minor issue for the gain.

We only use the open source product, so this is not a real complaint as much as a statement: Support for the open source is only at the highest levels of usage. Getting down to the details is an exercise one needs to plan for or purchase the commercial offering.

I hope to use this product for many years to come. It is more than helpful, it is worth the effort of learning to better our company.

• Ease of implementation
• Reduced cycle time to implement a process
• Studio provides an opportunity to get early feedback from real users and quickly change the process and forms

7 months

No

No issues.

No issues.

Customer Service:

Good

Technical Support:

Excellent

No previous solutions.

In-house

With our own processes, we have found the extensible connector system to be very useful (our processes can connect with legacy and 3rd party systems in a simple, well defined way).

When we interact with clients, the BPM workflows from Bonita BPM make defining processes and clarifying system flow much easier.  We used to draw system diagrams on whiteboards; now, we create simple models as functional demos. 

Our lead generation system involves both automated and human tasks. By centralizing the workflow to our internal Bonita BPM system, we have improved the conversion rate (leads to customers) and lowered the number of leads dropped. Things do not slip through the cracks any longer.

A number of the problem areas that we have run into in the past have been addressed in the newest version (7.0 beta). Things like custom app integration and human task forms have been greatly simplified.

That said, creating custom connectors for 3rd party applications and APIs is still a challenging task. Debugging, in particular, is difficult. I feel that when the development process for custom connectors becomes simpler, there will be many more available connectors.

We have been using this software internally and for our clients since 2011

We have always deployed servers using Apache Tomcat. Our team is most familiar with this Java Application Server. Since our applications have always run as stand alone systems, this makes sense - if they required a full JEE stack, we would look at JBoss (with it's increased functionality and complexity).

The deployed systems have been fairly stable. Most of the challenges we have run into have been as a result of the hardware and network infrastructures - not as a result of Bonita.

So far, we have not had to scale beyond a single server install. The software has scaled up to hundreds of concurrent processes and run well on the single server.

Generally, the customer service has been great. I have interacted with a number of people at BonitaSoft (Jon Sanchez and Olivia Halaimi stand out in my memory as particularly nice to work with), all have been pleasant and helpful.

Previously, we developed custom business systems. We switched to Bonita because it cut down development time and is easier to demo to prospective clients.

The initial install of Bonita Studio is very simple.

The jump from Bonita Studio to a full installation requires a solid understanding of IS and the resources to implement internal server deployments. It's quite a large jump from a demonstration with a desktop studio to even a simple deployment in a real world system.

We implemented with our in-house team.

The return on investment is difficult to quantify because Bonita BPM has become tightly integrated in all our internal processes.

I can say that 2014 saw a 50% increase in staffing and an 80% increase in gross revenue over 2013 (when we first implemented Bonita BPM internally). 2015 is on track to show even more significant increases.

We took a look at a number of the open source BPM solutions (including Activiti, JBPM and Drools). We found that Bonita BPM provided the best balance of clarity for non-technical users and development flexibility.

• User friendliness
• Ease of implementation
• Vendor responsiveness

Bonitasoft helped us automate complicated and labor intensive processes

No

No

Customer Service:

Good. Timely and adequate.

Technical Support:

Good. Timely and adequate.

No

In-house implementation

** Collaborative model based on a shared BPM repository ** Business process models and various integrated Look'n'feel Custom ** Assistance for queries creation, connectors and component services ** Java REST API + EJB2/EJB3 and Clustering ** Research data and processes + Error Handling ** Application server Tomcat, JOnAS, JBoss, and Weblogic and other ** Multiple connectors (ERP, CRM, Web Services, Social Networks, ECM, Google products, couriers ... etc..) for free use ** Mobile portal available (rendering and performance not tested yet) ** BPM engine used on platform or isolated ** Research modules on our implemented data and processes

N/A

* The support is mandatory to access all features (Subscription), may they can have a different business model * Requires programming knowledge for implementation and management of heterogeneous connectors. I'll advice to combine some features/connectors for internal offer without using an external editor * Rules engine recently added and with gaps, must be optimized

I used Bonita for prototypes and small projects to demonstrate its functionnalities

Yes, some because lack of knowledge on the product

No

I didn't test the product in greater perimeter.

Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also

No

A little complex for a non initiate person

I was the vendor...

N/A

Yes, for the study. ACTIVITI, IBM BPM and BIZAGI

It's a good product and a rich service behind that

I use Bonita to build web applications.

The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.

Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.

I have been using Bonita for three months.

Bonita is stable.

I have used Camunda previously and Camunda is more lightweight than Bonita.

The initial Bonita is easy, but there are a lot of steps to follow. The setup should be easier for designers.

I am using the free version of Bonita.

I rate Bonita a nine out of ten.