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Arcserve UDP vs Dell RecoverPoint for Virtual Machines comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (26th)
Dell RecoverPoint for Virtu...
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.2% compared to the previous year. The mindshare of Dell RecoverPoint for Virtual Machines is 4.7%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Dell RecoverPoint for Virtual Machines4.7%
Arcserve UDP2.1%
Other93.2%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Offers replication flexibility across multiple environments, including local centers and secondary sites
It offers key features like any point-in-time recovery without needing scheduled snapshots. It allows for automated VM protection during processes like failover and testing, and it offers replication flexibility across multiple environments, including local centers and secondary sites. It also provides IP address management when network configurations differ across sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"The product's deployment process was straightforward."
"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."
"My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice."
"We are satisfied with Arcserve UDP."
"It is a point-in-time restore, which is quite handy."
"The most valuable features are the data center recovery administration and the time of recovery."
"The speed and the footprint the solution uses regarding storage are great."
"The technical support from Dell is excellent."
"The generalization of the journals allows us to go back in time and choose the snapshot suitable for us. We can grab it as needed."
"The installation is straightforward if the version you have is compatible with your infrastructure."
"The most valuable feature is that it is journal-based and you don't have to replicate a lot of data."
"Continuous replication with lower RTO and RPO is the most innovative feature, and its tight integration with VMware for VMware VMs is also valuable."
 

Cons

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The time to backup servers that sit in DMZ must be improved."
"Licensing can be quite difficult."
"They could work on their marketing approach. I don't see many people leveraging it."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"What I have noticed is that UDP can support some test versions of the OS like Linux 6.0 and macOS also 10.0 and 12.0, but sometimes with customers that are using older infrastructure, the UDP doesn't support the infrastructure."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The configuration process seems a bit challenging, and the installation takes a bit longer than expected."
"In some cases, the response times could improve, but we haven't had issues with their support."
"It should have features for recovering a group of virtual machines and full-scale security. For recovering all the VMs at once, they don't have a GUI option, and we have to use the command line."
"Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover."
"The solution is not easy to use. It's actually quite hard. If it could be simplified it might be better for the end user."
"This product is not as easy to use as some other solutions."
"It would be good to have a critical application on the customer side."
"I would like to have the HTML 5 interface working because it is currently not functioning with the VMware environment."
 

Pricing and Cost Advice

"The price of StorageCraft ShadowProtect is competitive in the market."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is very expensive."
"The solution is expensive."
"Pricing is most likely comparable."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"I do not work with the pricing or licensing issues of the solution for our organization."
"As an MSP partner, I believe that the prices are fair."
"There is a license required for this solution and the pricing depends on how many virtual machines you have."
"Pricing-wise, it is pretty much fair for any customer who only has a VMware environment. Licensing is based on the number of VMs that you want to protect at any given point in time. Licensing is not based on size."
"It was a part of a backup solution. So, it was free for us."
"The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven."
"This is an expensive product."
"This is not a very cheap solution and compared to others, it is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
8%
Financial Services Firm
11%
Computer Software Company
10%
Outsourcing Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
What needs improvement with Dell EMC RecoverPoint for Virtual Machines?
Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover.
What is your primary use case for Dell EMC RecoverPoint for Virtual Machines?
I was actually just having a quick look to compare some solutions, but we are going to stick with what we currently have, which is Dell RecoverPoint for Virtual Machines ( /products/dell-recoverpoi...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods
Find out what your peers are saying about Arcserve UDP vs. Dell RecoverPoint for Virtual Machines and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.