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Arcserve UDP vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd)
Druva Phoenix
Ranking in Disaster Recovery (DR) Software
19th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (32nd), Disaster Recovery as a Service (7th), SaaS Backup (12th)
 

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.5% compared to the previous year. The mindshare of Druva Phoenix is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Druva Phoenix1.5%
Arcserve UDP2.1%
Other96.4%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"With UDP, I built a low-cost DR site that replicates from the backup."
"I like the tool's speed."
"It is a very stable solution...It is a scalable solution."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The initial setup was very straightforward."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
 

Cons

"Every time I change the disc, I have to do a full backup."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The time to backup servers that sit in DMZ must be improved."
"The support could be more knowledgeable and faster."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
 

Pricing and Cost Advice

"The pricing is moderate."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"As an MSP partner, I believe that the prices are fair."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Marketing Services Firm
9%
Comms Service Provider
8%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
CloudRanger
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Arcserve UDP vs. Druva Phoenix and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.