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Arcserve UDP vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (26th), Disaster Recovery (DR) Software (15th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's deployment process was straightforward."
"It's an extraordinary product."
"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."
"The most valuable feature is the duplication."
"I like the solution; it's working well for us."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"I like the tool's speed."
"The most valuable feature of Arcserve UDP is live replication."
"This solution is very stable, there's no question about it."
"The product is free to use. We don't have to pay for a license."
"The solution is very stable."
"Stability is not an issue, it has been working pretty nicely."
"The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved."
"My favorite feature in this solution is instant recovery, where you can recover a virtual machine in less than a minute."
"The most valuable feature is that it's a VMware environment."
"Technical support is good."
 

Cons

"We could not go into granular details of retrieving backup information."
"What I have noticed is that UDP can support some test versions of the OS like Linux 6.0 and macOS also 10.0 and 12.0, but sometimes with customers that are using older infrastructure, the UDP doesn't support the infrastructure."
"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The product requires too many VMs as intermediaries."
"For the next release, I'd like to see SIFS (NetApp or EMC) support from the UDP console."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The only thing that's not as good with Veeam Agent for Microsoft Windows is the compression ratio and the application ratio."
"Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes."
"There should be an option to use the solution for physical machines."
"They should improve the solution's automation features."
"The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete."
"Some customers have Oracle databases and Veeam does support back up of Oracle databases."
"An area that this solution could be improved would be with the licensing."
"With the currency exchange, the solution ends up being quite expensive."
 

Pricing and Cost Advice

"The solution is priced well compared to other solutions."
"I feel that the product is fairly priced."
"It is approximately $400 to purchase a virtual service outright."
"In comparison to other vendors, it is a low-cost solution."
"The pricing is moderate."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is not very expensive, but it is not cheap."
"The price of this product is high and it should be lower."
"We have a license package."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"The pricing is good."
"We have an annual license."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"It is less expensive than one of its variants."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
8%
Construction Company
14%
Outsourcing Company
14%
Performing Arts
9%
Photography Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
920,769 professionals have used our research since 2012.