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Arcserve UDP vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (31st), Disaster Recovery (DR) Software (17th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"It is very stable."
"The most valuable feature of Arcserve UDP is its decompression capability."
"My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice."
"The standard backup and restore feature is most used."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It works out of the box, and it saves my life a lot."
"The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered."
"The most valuable features are backup and restore, and this solution is also easy to use."
"We found the initial setup to be quite simple."
"Veeam Agent for Microsoft Windows is a good investment; looking at the cost of using data and the cost of having the solution, it's quite good."
"This solution is very stable, there's no question about it."
"The stability is good, the solution offers good performance, there are no bugs or glitches, it doesn't crash or freeze, and it's reliable and we haven't had any problems with it at all so far."
"My favorite feature in this solution is instant recovery, where you can recover a virtual machine in less than a minute."
"Technical support is good."
 

Cons

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Licensing can be quite difficult."
"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Licensing is an area that needs improvement."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"Interface could possibly be improved."
"The compression ratio and application ratio could still be improved in this solution. Reporting could also be improved, for better monitoring."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
"The solution's compression ratio and high speed for backing up can always improve. Aspects that need improvement are less time, better quality, higher security, and more compression. These are continuous requirements for any customer."
"The solution could use some updates to minor details omitted from current reporting."
"On a scale from one to ten where one is the worst and ten is the best, I would rate the Veeam Agent for Microsoft Windows as either a zero or a ten."
"Some customers that are in the industrial sector are using legacy systems, systems that are very old and running on Windows 2000 or Windows NT, Windows 2003, and they're physical, they're not even virtual. Veeam here is pretty weak, as Veeam supports 2008 or Service Pack 1 and above."
 

Pricing and Cost Advice

"The price of StorageCraft ShadowProtect is competitive in the market."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing is moderate."
"The solution is expensive."
"The price of this product is high and it should be lower."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"In comparison to other vendors, it is a low-cost solution."
"There is an annual license required for this solution and it is priced well."
"Our licensing fees are on a yearly basis."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"We have a license package."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"We purchased a three-year license, and I think that the prices are ok."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
15%
Outsourcing Company
14%
Performing Arts
10%
Photography Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
913,683 professionals have used our research since 2012.