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WorkflowGen vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
21st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
WorkflowGen
Ranking in Business Process Design
27th
Ranking in Business Process Management (BPM)
39th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Process Automation (41st), Rapid Application Development Software (32nd), Low-Code Development Platforms (36th)
 

Mindshare comparison

As of June 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. The mindshare of WorkflowGen is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform2.8%
WorkflowGen1.4%
Other95.8%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"It is one of the top-tier solutions that are available."
"It has increased accountability by providing defined documentation ownership."
"We found the technical support to be helpful."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"Provides a valuable BPMN feature."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"It’s easier, more controlled and automatized checks of the budget through this system."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
 

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would love to see a template and shapes for customer journey mapping."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"With iGrafx, the implementation and the licensing were pretty complex."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"Yes, for email notification but it could also be with company network."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Computer Software Company
8%
Healthcare Company
8%
Comms Service Provider
16%
Construction Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
Ask a question
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Overview

 

Sample Customers

Multinational Bank
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about WorkflowGen vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.