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Kaseya Traverse vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya Traverse
Ranking in Network Monitoring Software
77th
Ranking in Cloud Monitoring Software
52nd
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Ranking in Cloud Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.6%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
Kaseya Traverse0.6%
Other97.3%
Network Monitoring Software
 

Featured Reviews

AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automating processes is crucial for me, so the automation part stands out."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"It's a simple and humble tool."
"In terms of most valuable features, we are happy with everything so far, and maybe in a year's time I'll have a different opinion on what can change, what can be better, but for now it's the perfect solution."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"Most of the features are pretty good and the solution is user friendly."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"The remote support and data collection features are great."
"This is a good, stable network monitoring solution for devices."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The user interface is good enough."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
 

Cons

"Reporting is tedious and not organized in the way customers expect."
"Reporting is a bit difficult."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"I think the software is still a little bit too new to actually fully assess what it has."
"The tool needs to have some AI capabilities, which it lacks currently."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The interface needs some work."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"There is a very big gap in the support."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"The product is old and not updated."
 

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Government
9%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your primary use case for Kaseya Traverse?
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
What advice do you have for others considering Kaseya Traverse?
I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Kaseya Traverse vs. WhatsUp Gold and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.