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Kaseya Traverse vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya Traverse
Ranking in Network Monitoring Software
78th
Ranking in Cloud Monitoring Software
49th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
24th
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.5%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Kaseya Traverse0.5%
Other97.2%
Network Monitoring Software
 

Featured Reviews

AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a pretty stable solution...It is a pretty stable solution."
"The remote support and data collection features are great."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Automating processes is crucial for me, so the automation part stands out."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"It's a simple and humble tool."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"Our local support team provides excellent service."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
 

Cons

"Reporting is a bit difficult."
"Reporting is tedious and not organized in the way customers expect."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"The tool needs to have some AI capabilities, which it lacks currently."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"With my most recent experiences on the solution, I can say that it isn't currently stable; there are a lot of glitches and bugs and the reliability just isn't there right now."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"I might like to see a better interface in the future."
"You have to invest a few days to become an expert in this solution."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"We can never achieve or get a good picture of the network topology."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
 

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
11%
Healthcare Company
7%
Comms Service Provider
7%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your primary use case for Kaseya Traverse?
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
What advice do you have for others considering Kaseya Traverse?
I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Kaseya Traverse vs. WhatsUp Gold and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.