LogMeIn Pro vs TeamViewer comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #22 with an average rating of 9.0, while TeamViewer is ranked #3 with an average rating of 8.4. GoTo holds a 1.3% mindshare in VUS, compared to TeamViewer’s 12.2% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

TeamViewer and LogMeIn Pro compete in the remote access and support software category. LogMeIn Pro seems to have the upper hand due to its extensive feature set, despite TeamViewer's favorable pricing and support.

Features: TeamViewer is praised for its ease of use, strong remote access capabilities, and straightforward interface. LogMeIn Pro shines with advanced security protocols, extensive file sharing options, and remote printing capabilities.

Room for Improvement: TeamViewer users note the need for smoother connection stability, better performance during heavy use, and improved mobile app functionality. LogMeIn Pro users mention resource-intensive operations, a steep learning curve, and the need for better pricing models.

Ease of Deployment and Customer Service: TeamViewer is noted for its straightforward deployment process and responsive customer service. LogMeIn Pro requires a more complex setup but offers detailed guides and support resources. TeamViewer’s easier deployment is often preferred by users with less technical expertise.

Pricing and ROI: TeamViewer is considered cost-effective with a good return on investment, making it popular among cost-conscious users. LogMeIn Pro, while more expensive, justifies its price with a comprehensive feature set and greater reliability. Users who prioritize value often lean towards LogMeIn Pro despite the higher setup costs. Both products ultimately offer solid ROI, contingent on the specific needs and budgets of the users.

To learn more, read our detailed LogMeIn Pro vs. TeamViewer Report (Updated: April 2025).

Buyer's Guide

LogMeIn Pro vs. TeamViewer

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.0% compared to the previous year. The mindshare of TeamViewer is 12.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very stable and scalable cloud-only solution."

"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

"Intune enables us to manage our devices from anywhere."

"The synchronization of Intune with other Microsoft solutions is a valuable feature."

"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."

"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."

"The most valuable feature of Intune is the central dashboard for compliance and policy management."

"The Autopilot feature is the most valuable because it saves significant time on managing devices."

More Microsoft Intune pros

"Being able to remote access my computer means I can work at night from my house."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"I can login to my office computer, go into all of my software, and work from a remote location."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"It must have been straightforward. My IT person set it up for me. It is a friendly program."

"User interface."

More LogMeIn Pro pros

"It is quite simple to set up."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."

"The most valuable feature of TeamViewer is the ability to remote into another device."

"The most valuable feature of TeamViewer is user-friendliness."

"I am satisfied with TeamViewer, and its performance."

"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

More TeamViewer pros

Cons

"There is no catalog for mobile access management (MAM) security."

"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."

"The UI is not user-friendly and has room for improvement."

"Microsoft Intune has a latency response time issue. The latency has room for improvement."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

"Enhancements for managing MacOS more comprehensively would be beneficial."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"They need to integrate more with security options."

More Microsoft Intune cons

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"The high pricing of the product is its only shortcoming that needs improvement."

"Remote Access for external and internal customers."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

More LogMeIn Pro cons

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"The product's expensive nature is an area of concern where improvements are required."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."

"I would like to see TeamViewer support multiple platforms."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"The support could improve their speed."

More TeamViewer cons

Pricing and Cost Advice

"Even if they charge a premium, they aim to provide equal value."

"The licensing is on a yearly basis."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"The licensing costs we leave up to the customer and these vary from one to another."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"Microsoft Intune is not cost-effective as a standalone product."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

More Microsoft Intune pricing and cost advice

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"It is very good."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"Lower the price for an individual user. "

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

More LogMeIn Pro pricing and cost advice

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"There is a free and paid version of this solution. I am currently using the free version."

"The price of the license could be less expensive."

"I used the free version of TeamViewer."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

More TeamViewer pricing and cost advice

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Comparison Review

John DeMillion

Director of IT at Chester County Intermediate Unit

May 7, 2019

Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS

We use TeamViewer for support, controlling our ~2,500 end-user computers and our ~60 servers. Our environment is primarily macOS, with about 95% of end-users on Macs, but our servers split between Windows and macOS. We also have some digital signage devices that run Linux, and we use TeamViewer…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Retailer

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

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What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Comparisons

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Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 42% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 19% of the time

LogMeIn Central vs LogMeIn Pro

Compared 10% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

GoToMyPC vs LogMeIn Pro

Compared 7% of the time

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TeamViewer Tensor vs TeamViewer

Compared 44% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 12% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

April 2025

Download LogMeIn Pro product report

Buyer's Guide

TeamViewer

March 2025

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

LogMeIn Pro vs. TeamViewer

April 2025

Free Report: LogMeIn Pro vs. TeamViewer

Find out what your peers are saying about LogMeIn Pro vs. TeamViewer and other solutions. Updated: April 2025.

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