MHR iTrent vs Workday comparison

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MHR iTrent

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Executive SummaryUpdated on Nov 3, 2024

Workday and MHR iTrent are competing products in human resources and financial management. Workday tends to have the upper hand due to its comprehensive features and ease of integration.

Features: Workday offers advanced analytics, real-time reporting, and strong compliance capabilities, providing a seamless flow between financial and human capital management. MHR iTrent focuses on comprehensive payroll solutions and detailed workforce management, allowing for detailed control over HR processes tailored to specific business needs.

Ease of Deployment and Customer Service: Workday is praised for its intuitive cloud-based deployment, reducing the need for extensive IT support, and offers prompt customer service. MHR iTrent, providing a cloud solution, can be slightly complex to implement due to its customizability but offers reliable support, including consultation during deployment.

Pricing and ROI: Workday generally involves higher upfront costs but delivers substantial ROI through scalability and integration ease across enterprises. MHR iTrent offers variable pricing, allowing organizations to tailor spending based on feature requirements, providing flexibility in cost management.

To learn more, read our detailed MHR iTrent vs. Workday Report (Updated: March 2026).

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MHR iTrent vs. Workday

March 2026

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MHR iTrent

Ranking in Benefits Administration

19th

Ranking in Cloud HCM

22nd

Average Rating

4.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Workday

Ranking in Benefits Administration

1st

Ranking in Cloud HCM

2nd

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Talent Management (2nd), Talent Acquisition (2nd)

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.2%, up from 0.7% compared to the previous year. The mindshare of Workday is 10.5%, down from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Mindshare Distribution
Product	Mindshare (%)
Workday	10.5%
MHR iTrent	1.2%
Other	88.3%

Cloud HCM

Featured Reviews

reviewer2215695

NA at a university with 5,001-10,000 employees

A scalable solution with good functionalities, but customer support needs to improve

Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

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Eslam Abo Elnaga

Senior people and systems analyst at B_labs & Mylo

Has improved HR process efficiency through intuitive workflows and responsive support

There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."

"MHR iTrent's functionality and the payroll part are good."

"There is a lot to like about it. I really enjoy the business process framework. It's something that's really seamless. It allows you to have people within the flow. They get assigned a task to complete something to approve, etc. That's a really good piece of functionality that Workday offers. Their out-of-the-box reporting framework is also really powerful in terms of what it provides. These would be two things that I would highlight."

"The platform itself is very robust and I generally like the reporting and analytics capability."

"It is fairly easy to set up"

"It's intuitive, a very usable tool and it's easy to find the data you're looking for."

"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."

"The product is useful for storing employee records."

"Workday is easy to use. Timesheet and resource management are also easy."

"It is easy to use and straightforward."

More Workday pros

Cons

"Customer support and getting help from MHR iTrent are not great at all."

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."

"The price could be lower."

"There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."

"The finance module of this solution is not great and needs improvement."

"The solution should be more user-friendly."

"It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR."

"One area that could be improved with Workday is the analytics side."

"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."

"If you want to add more features to your subscription, Workday becomes expensive."

More Workday cons

Pricing and Cost Advice

Information not available

"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."

"The solution is flexible in terms of pricing."

"With a bigger budget, I would recommend SAP."

"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."

"Workday is moderately priced - I'd rate its pricing three out of five."

"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."

"I need to pay for a license. It is expensive."

"I rate the product’s pricing a ten out of ten."

More Workday pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Computer Software Company

11%

Government

University

Manufacturing Company

10%

Financial Services Firm

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	42

Questions from the Community

What needs improvement with MHR iTrent?

I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...

What is your primary use case for MHR iTrent?

We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...

What advice do you have for others considering MHR iTrent?

If customer support is part of the product, I would rate it a three out of ten.

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What do you like most about Workday?

I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.

What is your experience regarding pricing and costs for Workday?

If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...

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Product Reports

Download MHR iTrent product report

Cloud HCM

March 2026

Download Workday product report

February 2026

Also Known As

MidlandHR iTrent, iTrent

No data available

Overview

iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

MHR

The Workday Platform is an AI-powered platform that unifies HR, financial, and operational data, enabling seamless planning, execution, and analysis. It improves decision-making, streamlines cross-team processes, and leverages Workday Illuminate™ for advanced AI insights from vast HR and finance datasets. Workday empowers organizations of all sizes to innovate and optimize performance.

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College

AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!