No more typing reviews! Try our Samantha, our new voice AI agent.

N-able Passportal vs OpenText Content Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Passportal
Ranking in Document Management Software
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (15th)
OpenText Content Manager
Ranking in Document Management Software
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (13th), File Archiving (3rd)
 

Mindshare comparison

As of November 2026, in the Document Management Software category, the mindshare of N-able Passportal is 1.8%, up from 1.1% compared to the previous year. The mindshare of OpenText Content Manager is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager6.1%
N-able Passportal1.8%
Other92.1%
Document Management Software
 

Featured Reviews

Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"The ROI we have received would not be in dollars but in confidence from our clients."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"We are required to have a robust Records Management system, and it does this job."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way to show people who are new to TRIM (HPE Content Manager) the simplicity of how things can be done."
"For a records management system, Content Manager is a really good system."
"There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents."
 

Cons

"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"Many users have expressed that it is too hard to find what they are looking for."
"This web client requires more refinement to be viable as a desktop client replacement."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
 

Pricing and Cost Advice

"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
10%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
What needs improvement with N-able Passportal?
There are not many areas for improvements with N-able Passportal that come to mind. Regarding N-able Passportal pricing, it can be a bit pricey, which could be an area for improvement.
Ask a question
Earn 20 points
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Information Not Available
Missouri State Courts
Find out what your peers are saying about N-able Passportal vs. OpenText Content Manager and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.