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OpenText Data Protector vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
26th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Unitrends0.7%
Other98.3%
Backup and Recovery
 

Featured Reviews

Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are an enterprise, and you need a strong backup solution, Micro Focus is for you."
"I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company."
"It is a very good application that does the job and provides everything any basic backup application should do."
"This solution is awesome; it is leaps ahead of Backup Exec, leaps ahead."
"The most valuable feature is the capability to back up our SQL server."
"The best thing I find with Data Protector as opposed to other products was the inter-compatibility with all different OSs; it's very OS agnostic and just seems to work, and the GUI interface is very intuitive and very easy to use."
"I'm not sure in dollars our ROI, but the system has definitely paid for itself time and time again."
"Data Protector's GUI is the most useful feature."
"It is fairly stable."
"They have great support."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"Less headaches to worry about backups."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"It has reduced recovery time, from recovering VMs to just simple file-level recovery, and it's all fast and easy."
"Customer Service: Awesome support. Technical Support: Awesome support."
"I really like the reporting options you get for various email reports."
 

Cons

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."
"While technically it's a good product, the technical support is an area that could use a lot of improvement."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"Better documentation on how to backup the device itself through a flash drive or CD."
"We could use the ability to do snapshots for mass storage systems."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Technical support is quite inadequate. Techs don't seem to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see more storage options for the free version."
"The console is pretty complex. It's not so easy to use."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"If the interface could be less complex, it would be great. It's not the easiest to get around and to work with."
 

Pricing and Cost Advice

"Our licensing is on a capacity basis."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"The pricing is neither too expensive nor very cheap."
"The license for the solution is very expensive compared to the other products in the market."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Pricing model constantly changes."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Unitrends is an expensive solution."
"With respect to cost, my advice is to get what you need."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"Talk with the sales guys. They can work with you on the best package."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
9%
Marketing Services Firm
8%
Outsourcing Company
7%
Manufacturing Company
14%
Construction Company
14%
Retailer
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
No data available
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about OpenText Data Protector vs. Unitrends and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.