The use case for purchasing is that I am doing a hyper-converged infrastructure on Hyper-V. My main goal has been to really have redundancy and reliability in the system based on our production schedule. We cannot afford to have much downtime. Therefore, I needed a setup. We purchased Dell PowerStore at the same time. I needed a setup that would give me the reliability to run my operations pretty much all the time.
Director of IT at a retailer with 51-200 employees
Reliable infrastructure supports continuous production and growth with minimal downtime
Pros and Cons
- "I have seen some return on investment. Since we were refreshing our infrastructure, the return on investment has been that I am able to concentrate my time on high-level items rather than small-level items that come from the aging infrastructure that we had before."
- "I assess customer service and technical support as very good."
- "There is a big pricing increase once you get to our level, and for our size company, it was almost too large when we went from previous generation products to current models. It was a sticker shock, I have to admit."
- "There seems to be a lack of a price range in the small company, small medium company segment."
What is our primary use case?
How has it helped my organization?
Our production runs from about 3:00 AM until about 5:00 PM, which is a very long production run. During that time, we have PLCs and data collection equipment on the production floor. If they were offline, that means the production is not running. Therefore, having that reliability with Dell PowerStore, with the PowerEdge, with the setup that I have, enables us to keep the production running.
For small medium-sized businesses, Dell PowerStore has supported growth and organizational success because our company has been growing for several years, and we expect it to keep growing over the next several years. Having that infrastructure behind the systems is going to definitely allow us to keep operating with our production schedule, which is very demanding as per our customers' needs, and then also improving our production efficiency and quantity through efficiencies. I see all the Dell products growing with our future needs. We have been a Dell customer for a long time, and as far as I can see, we will continue to be.
What is most valuable?
The most valuable thing for me is that what we do is not really resource-intensive. Most of our work is regular office tasks. We do not do a lot of high bandwidth tasks or tasks that require a lot of storage amount or compute power. What I am looking for is reliability and redundancy. That is built in at every level of the system. It is built in at the component level, and it is built in at the whole system level too.
I have seen a reduction in downtime. Unfortunately with the PowerEdge and the new setup, I cannot really answer that because it is so new. We have not had any downtime yet with it. Hopefully, we will not, however, so far we have not had any downtime.
I like having products from the same vendor. It reduces a lot of headaches. When you have multiple vendors, there can be finger-pointing. With one vendor, you can get a turnkey solution.
What needs improvement?
The big problem that we had with Dell PowerStore comes to pricing. There seems to be a lack of a price range in the small company, small medium company segment. There is a bit of a blind spot.
Regarding additional features, it is so new that I cannot really give a comprehensive answer. I think feature-wise, it is very feature-rich. Maybe some of those features could be paired down in order to give lower price range options for companies such as us that are not IT companies, but manufacturing companies, where IT is not at the forefront of things.
Buyer's Guide
Dell PowerStore
February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Dell PowerStore since January when we bought our first one very recently. That is our first Dell PowerStore product.
What do I think about the scalability of the solution?
It is scalable with those needs. Our growth in that sense is not very intensive as far as storage or compute goes, but it has been scalable when we have needed it.
How are customer service and support?
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very responsive. I do not really have any problems there. They have been very great to deal with. On a scale of one to ten, I would rate the customer service as a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before purchasing Dell PowerStore, we were using a Hyper-V cluster with the Hyper-V purpose-built servers from Dell. That product line has been discontinued now, so we had to go with Dell PowerStore instead.
What was our ROI?
I have seen some return on investment. Since we were refreshing our infrastructure, the return on investment has been that I am able to concentrate my time on high-level items rather than small-level items that come from the aging infrastructure that we had before.
What's my experience with pricing, setup cost, and licensing?
There is a big pricing increase once you get to our level, and for our size company, it was almost too large when we went from previous generation products to current models. It was a sticker shock, I have to admit.
Which other solutions did I evaluate?
I did not consider other solutions before purchasing Dell PowerStore.
What other advice do I have?
The advice I would give to other organizations who are considering Dell PowerStore is because of the price, make sure that you right-size the equipment so you are not paying more for capacity that you are not going to use. That is probably my best advice.
To assess that before purchasing, you basically have to look at a couple of things. First of all, what is your current use of storage? Then, of course, you have to figure out how this is going to grow over the lifetime of the next product. From there, as an IT manager, director, or CIO, you have to be tuned into the company's C-level perspective on what they think the growth is going to be over the next four or five years of the product lifecycle.
We don't currently have any AI initiatives; we may in the future. Right now, our business is manufacturing and very traditional.
On a scale of one to ten, I rate Dell PowerStore a nine overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
Flag as inappropriateSolution Architect at a government with 10,001+ employees
Efficient consolidation and optimization of infrastructure workloads increase operational efficiency
Pros and Cons
- "Moving and optimizing workloads within the cluster is quite easy based on my experience with Dell PowerStore."
- "The management capabilities of Dell PowerStore are extremely easy to use and user-friendly."
- "The data resiliency and cybersecurity features of Dell PowerStore are just normal and would be considered medium; we need additional components such as cybersecurity vault for increased resilience."
- "The data resiliency and cybersecurity features of Dell PowerStore are just normal and would be considered medium; we need additional components such as cybersecurity vault for increased resilience."
What is our primary use case?
My customers usually use Dell PowerStore for their infrastructure workloads and for their business needs.
Customers mainly use it for infrastructure workloads.
Improving operational efficiency is one of the default use cases, and it is paramount.
How has it helped my organization?
The main positive impact of Dell PowerStore on organizations is the total cost of ownership, which is one main advantage.
What is most valuable?
Moving and optimizing workloads within the cluster is quite easy based on my experience with Dell PowerStore.
The clustering feature, the Metro Cluster, deduplication capability, and compression are all important and valuable based on customer requirements.
Dell PowerStore's compression and deduplication technologies are very important for customers. These features increase operational efficiency and reduce their hardware footprint.
Operational efficiency is improved based on the customer industry and how their day-to-day operations and overheads are reduced. The management capabilities of Dell PowerStore are extremely easy to use and user-friendly. The benefits include ease of management and time savings.
Customers have been able to consolidate data using Dell PowerStore by 25% to 30% at least.
What needs improvement?
The data resiliency and cybersecurity features of Dell PowerStore are just normal and would be considered medium; we need additional components such as cybersecurity vault for increased resilience.
If the data resiliency and cybersecurity features are optimized, it would be very beneficial, as it's something we look forward to.
While the workload performance of Dell PowerStore is above average compared to other storage solutions, there's always room for improvement.
Staying updated with the industry is important, though no specific improvements come to mind for Dell PowerStore's next releases.
For how long have I used the solution?
I have been working with Dell PowerStore for about three to four years now.
What do I think about the stability of the solution?
I have not heard of any outages or power decreases with Dell PowerStore.
My impression of Dell PowerStore's stability is that it's quite stable.
About 10% to 15% of the time we might come across a bug and we reach out to Dell support to get it resolved.
I'd rate stability nine out of ten. This level of stability is very important for our customers. If it wasn't highly stable, they likely wouldn't buy the product.
What do I think about the scalability of the solution?
Expanding Dell PowerStore, in terms of scaling up and scaling out, is extremely easy; it's all online.
Ease of expansion is extremely important for customers. This avoids any unnecessary maintenance windows and outages. There's also better visibility.
How are customer service and support?
Dell's technical support is always available for us. Technical support helps in resolving issues in a timely manner, which is why we open cases.
I would rate the technical support of Dell PowerStore between nine and ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The compression and deduplication are quite good compared to other vendors. It helps customers increase operational efficiency. There will be less hardware to manage.
How was the initial setup?
My experience with the deployment of Dell PowerStore is that it's quite easy and straightforward, typically completed within one to three days maximum.
The initial setup of Dell PowerStore is straightforward and uncomplicated.
Operations in the government sector, hospitality, and medical data storage are all examples of implementation.
Performing upgrades is quite easy, and I didn't face any challenges in this process.
What was our ROI?
Customers manage to see ROI thanks to these features, as they reduce their hardware footprint. The reduction of capital expenditures is about 30%.
What's my experience with pricing, setup cost, and licensing?
Licensing for Dell PowerStore is all-inclusive, which is a good point, though from a price perspective, it is higher priced and could be more competitive.
The pricing is based on opportunities, so it varies widely.
What other advice do I have?
We're a consultant. We work with small to medium-sized businesses.
Focusing on data resiliency and cybersecurity features is crucial.
Customers are satisfied but would like to see it improved in the future.
I would rate Dell PowerStore at nine out of ten. It's a very good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Dell PowerStore
February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Co Chief Technology Officer at a tech services company with 11-50 employees
Storage has boosted critical app performance and supports smooth virtualization for clients
Pros and Cons
- "The best features of Dell PowerStore are that it is really easy to use and really easy to set up, and a great feature is also the performance, which is really good, and it is very easy to integrate with VMware, for example; it has great integration."
- "From the price perspective, I think it should be less expensive to better position it against vendors such as IBM or Hitachi, since sometimes it is hard to sell it due to higher pricing."
What is our primary use case?
We use Dell PowerStore for the data centers and mostly for virtualization to provide storage capacity to hypervisors, using it for different use cases such as SQL databases, Exchange servers, and custom-based applications that serve different purposes.
Use cases that are mostly used involve some clients in the banks hosting main applications on Dell PowerStore, and sometimes it is used to replace previous generations of Dell products, such as Unity or VNX, where the customer base primarily consists of traditional Dell customers, along with some government institutions.
Some use cases with Dell PowerStore that can impact involve a client hosting an application for a public service that people use, and they provided feedback that the application performance has improved, and they are happy with this product.
What is most valuable?
The best features of Dell PowerStore are that it is really easy to use and really easy to set up, and a great feature is also the performance, which is really good, and it is very easy to integrate with VMware, for example; it has great integration.
Apart from the pricing, the key differentiator for Dell PowerStore in comparison to competitors such as IBM and Hitachi is its performance and data reduction, which is a really great feature since the data reduction ratio is much better on Dell PowerStore.
What needs improvement?
From a technical perspective regarding Dell PowerStore, I am not certain what improvements or enhancements should be made because it is a really good product; however, from the price perspective, I think it should be less expensive to better position it against vendors such as IBM or Hitachi, since sometimes it is hard to sell it due to higher pricing.
Disadvantages of Dell PowerStore, apart from the price, from a technical perspective, do not exist.
For growing needs, Dell PowerStore is easy to scale, but I had an issue where if a client wants to buy additional drives after the initial purchase, the price is quite expensive because they do not get the discount from the initial purchase; thus, they should plan to buy more capacity up front.
For how long have I used the solution?
We have been working with Dell PowerStore for approximately two or three years.
What do I think about the stability of the solution?
I have not experienced any downtimes or crashes with Dell PowerStore, as it has been really stable, and we have not replaced any part except perhaps some hard drives.
What do I think about the scalability of the solution?
For growing needs, Dell PowerStore is easy to scale, but I had an issue where if a client wants to buy additional drives after the initial purchase, the price is quite expensive because they do not get the discount from the initial purchase; thus, they should plan to buy more capacity up front.
How are customer service and support?
We had cases when we needed support from the Dell technical support team, which is quite good for consultancy and firmware issues; however, in our region, it is a bit more challenging to get hardware parts since everything goes through partners, which can create a bottleneck.
I would rate the tech support an eight on a scale of one to ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment of Dell PowerStore is quite easy, and compared to previous generations of Dell or other vendors, I think it is really easy for us as system integrators, although sometimes it is not great for us as it limits the services we sell since clients can even do the deployment themselves.
What about the implementation team?
We are a partner and a system integrator with Dell, and also we are an authorized deployment and support provider.
Which other solutions did I evaluate?
Apart from the pricing, the key differentiator for Dell PowerStore in comparison to competitors such as IBM and Hitachi is its performance and data reduction, which is a really great feature since the data reduction ratio is much better on Dell PowerStore.
What other advice do I have?
We work with Dell PowerStore and with Unity.
Performance metrics with Dell PowerStore actually depend on the case, but for some clients, the most important is the latency and write latency, and they use various tools to measure, mostly with VMware's vCenter that has some metrics they can monitor; however, to be honest, the clients or institutions using it are not utilizing the maximum performance or capacity that it can provide.
Most of our clients are small to medium businesses, but Dell PowerStore is not really a fit for small businesses since they tend to go with lower models such as PowerVault or less expensive products.
I do not have specific analysis on how Dell PowerStore has supported the growth of operational success for medium businesses, but since it is easy and has no issues, I think the IT teams do not have to worry and are happy with it.
I can recommend to other organizations considering Dell PowerStore that if they want an on-premises solution, they can count on it for performance and reliability, making it a really good product. This review has an overall rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Last updated: Dec 27, 2025
Flag as inappropriateAssistant Manager, Technology Support & Services at a comms service provider with 51-200 employees
Clustered storage has delivered strong performance and simple expansion for diverse linux workloads
Pros and Cons
- "The solution is very easy to use, and moving and optimizing workloads within the cluster is straightforward on Dell PowerStore while delivering very good workload performance."
- "The service user is only used with the CLI and cannot log into the GUI, which is not a good feature because you cannot perform any maintenance from the GUI."
What is our primary use case?
Multiple Dell PowerStore appliances can be clustered, with the capability to connect four nodes to a single cluster. Dell PowerStore solution is used on Linux, and a customer connecting storage space from Dell PowerStore to their server can use Linux as well. We are mostly using Red Hat Linux, Oracle Linux, and SUSE.
What is most valuable?
I have implemented many boxes recently and have been working for Dell as an IMAC deploying and implementing Dell PowerStore products in Pakistan. The solution is very easy to use. Moving and optimizing workloads within the cluster is straightforward on Dell PowerStore. The workload performance delivered by Dell PowerStore is very good.
The compression and deduplication technologies of Dell PowerStore are satisfactory, with a 2.1 ratio being sufficient and meeting customer requirements. Expanding and scaling Dell PowerStore is simple. When scaling up, you add the DAEs, and when scaling out, you add the next node on the right side. After initializing the next node and connecting it to the TOR switch, you can add it to your cluster, and the new node will join the cluster automatically.
For connectivity, we can use 10G primarily because it uses IP for cluster connections. Dell PowerStore has different ports used for the cluster, management, and other activities for interconnectivity. Lifecycle control for Dell PowerStore is also better, though we normally use the baseline to upgrade by manually uploading files through IDRAC rather than through the Lifecycle feature.
What needs improvement?
Some features are not easy on Dell PowerStore. For example, changing the IP is not straightforward like on Unity or other storage solutions. You must run a command in the CLI to replace the IPs, remove the existing IP, and add the new IP. A user cannot change the IP easily and will require technical support and expertise from a partner or from Dell.
There should be an easy way to change the IP from the GUI in Dell PowerStore. In the manageable settings, anything can be changed from the GUI after installation and initialization. The other features are satisfactory and very advanced but easy to manage, with nothing difficult about them.
The IP change issue is important in Dell PowerStore as there are four IPs to consider: a cluster IP, a management IP, and two nodes' IPs. These cannot be changed easily, and the subnet mask is also involved. You need to write everything in a two or three-line command, starting from the IP, removing the existing IP, and adding new IPs one through three, all in sequence separated by a comma. There is a very small tab in the management IP modify section. When clicking on modify, it shows delete, but the delete function is not working as it is not highlighted because it can only be done with the service password.
The service password is not able to log in with the GUI and is only used to log in with the CLI. In the previous Unity, you could log in with both the service account and the GUI, where you could use either the admin or service user. In Dell PowerStore, the service user is only used with the CLI and cannot log into the GUI, which is not a good feature because you cannot perform any maintenance from the GUI.
I have not used Dell PowerStore's built-in integrations for VMware, Kubernetes, containers, or other ecosystems. However, if you are using a different model, not the T model of Dell PowerStore but the S model, which has all VMware products built-in, it would be suitable.
There should be direct connectivity between the nodes in Dell PowerStore. An additional add-on card in Dell PowerStore would allow you to add four nodes in a cluster that can connect directly to each other without utilizing switching in between. We are using two switches as VLT with RedStack, using a direct cable between the switches to become a VLT, making it a single logical switch, though the management is separate. If the nodes in Dell PowerStore could communicate directly with each other through a direct, dedicated media, like a stack cable to form a cluster, that would be a better feature.
For how long have I used the solution?
For the last three years, I have been working on Dell PowerStore and have implemented several boxes.
How are customer service and support?
I do not have a good experience with the technical support for Dell PowerStore. The technical support by Dell for Dell PowerStore is a seven or an eight, which is better. The engineers and their team were very good.
How would you rate customer service and support?
Positive
What other advice do I have?
The IP change issue is important in Dell PowerStore as there are four IPs to consider: a cluster IP, a management IP, and two nodes' IPs. These cannot be changed easily, and the subnet mask is also involved. You need to write everything in a two or three-line command, starting from the IP, removing the existing IP, and adding new IPs one through three, all in sequence separated by a comma.
The service password cannot log in with the GUI and is only used to log in with the CLI. In the previous Unity, you could log in with both the service account and the GUI, where you could use either the admin or service user. In Dell PowerStore, the service user is only used with the CLI and cannot log into the GUI, which is not a good feature because you cannot perform any maintenance from the GUI.
We are not using CloudIQ in Dell PowerStore and have not utilized it at any time in Unity either. We call and open a case on support@dell.com instead of using CloudIQ. Most customers do not connect their systems to the internet or allow such connectivity. Therefore, CloudIQ is not beneficial for them.
Regarding the ability to add capacity in single drive increments, a single drive can be larger, but it depends on the rebuilding rate. When rebuilding capacity in case of a disk failure, a larger drive will take a longer time. There should be concern if these are slow NL-SAS drives with 4-8TB capacity, as you cannot configure them to RAID 5 and must configure them to RAID 6 instead. The rebuild will take a longer time, and in case of a disk failure in RAID 5, you will lose data. Where the pool is involved, it is easy to use the entire disk. Dell PowerStore mostly uses NVMe disk, ACM disk, and SAS disk, SSD disk, and does not use NL-SAS in the base chassis. My overall review rating for Dell PowerStore is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Dec 16, 2025
Flag as inappropriateStorage Engineer at a university with 1,001-5,000 employees
Eases management and saves hours weekly with simple upgrades and excellent support
Pros and Cons
- "The thing that I appreciate the most about Dell PowerStore is how easy it is to upgrade; the upgrade process is very simple, and I really appreciate how easy it is to connect my hosts to Dell PowerStore, as the environment automatically detects new fiber channel HBA ports for all the hosts that we connect to."
- "I have experienced some downtime with Dell PowerStore, particularly due to a bug with Emulex HBAs during an upgrade process."
What is our primary use case?
In my role, I am both the storage engineer and administrator and architect managing Dell PowerStore. Currently, we have two 3200T models and one 3000T model, which is a Gen 1, all running Dell PowerStore version 4.0 OS.
We use Dell PowerStore almost exclusively for high-performance workloads, mostly Oracle, Microsoft SQL, and MySQL databases.
What is most valuable?
The thing that I appreciate the most about Dell PowerStore is how easy it is to upgrade; the upgrade process is very simple, and I really appreciate how easy it is to connect my hosts to Dell PowerStore, as the environment automatically detects new fiber channel HBA ports for all the hosts that we connect to.
Dell PowerStore has simplified my workload pretty dramatically as an organization. It is very easy to manage Dell PowerStore; we have other Dell products, such as Dell Compellent and Dell PowerVault, and the PowerStore is much simpler to use. I have experienced dramatic time savings with Dell PowerStore. I estimate that I'm probably saving six to 10 hours a week in management with Dell PowerStore.
What needs improvement?
I would really appreciate the ability to implement file on Dell PowerStore after I've already provisioned the environment, as right now I have to choose between unified file and block or exclusively block when I first deploy.
For how long have I used the solution?
I have been using Dell PowerStore for three years.
What do I think about the stability of the solution?
I have experienced some downtime with Dell PowerStore, particularly due to a bug with Emulex HBAs during an upgrade process.
What do I think about the scalability of the solution?
Dell PowerStore has been able to grow with and scale with the growing needs of our organization. We started out with just the 3000T, and then we bought one 3200T, and expanded to another 3200T for our production environment, slowly expanding as we need.
How are customer service and support?
I evaluate Dell support as incredibly good, as I've dealt with a lot of support companies and found their service much better than others. Dell differs positively from HPE, as HPE support tends to be extremely proactive, but not as technically skilled, making my interactions with Dell support much easier.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for Dell PowerStore was that the Dell team was very open, and their expertise makes me want to only buy Dell products, even though the university requires multiple vendors.
What other advice do I have?
I do not have any AI use cases on Dell PowerStore. I'm not sure if we're planning to use Dell PowerStore for AI workloads, but we are planning to use AI in the near future. As a university, we are still trying to figure out how to implement AI in our environment. T
he feature set of Dell PowerStore is extremely robust in comparison to other storage arrays that I manage, and I would appreciate feedback that makes the Dell ME storage arrays as good as the old Dell Compellents.
On a scale of 1-10, I rate Dell PowerStore a 9.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
Flag as inappropriatePre Sales Solution Architect at a tech vendor with 10,001+ employees
Storage has improved performance and simplified disaster recovery for hybrid data centers
Pros and Cons
- "In terms of reliability, scalability, compression, deduplication, and TCO, Dell is a preferred partner."
- "When comparing compression and deduplication technology in Dell PowerStore with Pure Storage, there is room for further improvement."
What is our primary use case?
Dell PowerStore was initially used as a low tier storage solution where high performance was not necessarily required. Currently, it is being used as a data store for ESXi servers and comes with all-flash storage, so performance has been significantly upgraded compared to previous Dell storage solutions. Dell PowerStore is now being used more for enterprise and mid-size customers.
What is most valuable?
The most valuable features in Dell PowerStore are the replication method and snapshots. The replication method is the most valuable because storage replication is relied upon when disaster recovery solutions or BCP solutions are required to be introduced.
The integration with VMware SRM is relatively easy for Dell storage. Overall reliability and maturity of Dell products make implementation easier, and the deployment is not complicated for these devices. Additionally, compared to competitors, Dell solutions are generally more cost-effective.
What needs improvement?
While assessing Dell PowerStore's data resiliency and cybersecurity features, it is important to note that additional tools from the Dell side are still needed to help set up a cyber recovery or cyber resiliency solution. By default, the storage may not have all the features required, and additional software is needed to establish a cyber recovery vault. The solution includes mutable and immutable copy, deduplication, and compression which achieve a good ratio in fully utilizing storage capacity. However, a set of software from Dell that serves as an analyzer is needed to set up all tools and environments. By default, the storage will not fulfill all cyber resiliency requirements without additional tools and isolated environments.
When comparing compression and deduplication technology in Dell PowerStore with Pure Storage, there is room for further improvement. The dedupe and compression ratio is comparatively low, and Pure Storage claims higher efficiency. Additionally, the product life cycle differs, as Dell recommends changing storage processors after every five years, while Pure storage products do not become obsolete for ten years.
Dark data assessment is a functionality that could be introduced, which relates to data not accessed within certain time frames that could be moved to other locations. Such tools would help not only with deduplication and compression but would reclaim unused storage, providing an additional advantage.
For how long have I used the solution?
I have been working with Dell PowerStore for more than five and a half years.
What do I think about the stability of the solution?
My feedback on the workload performance offered by Dell PowerStore is positive. When comparing to older products, there have been no performance problems with the new storage. An apple-to-apple comparison is difficult to make because the previous storage was five years old. With migration, better performance has been obtained compared to what was configured earlier.
What do I think about the scalability of the solution?
I would rate the scalability part of Dell PowerStore at eight or eight point five. Adding capacity in single drive increments could technically add more risk to a drive because increasing VMs and data may compromise stability. Whatever is currently available as the highest capacity of a disk is acceptable.
How are customer service and support?
The technical support from Dell is good. I have not encountered any issue that took a long time to get resolved. I would give a scoring of nine for the technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In most of the deals worked on, if clients are using multiple vendor storages where product support is ending, a single vendor solution is generally recommended.
How was the initial setup?
The deployment process for Dell PowerStore is simple because most of the tasks are menu driven, with few commands required, and it is quick to complete as part of a deployment.
What about the implementation team?
It is easy to cluster Dell PowerStore appliances, and most of the time PS services are being added into the BOQ, with assistance provided in case of any issues during implementation.
What was our ROI?
Dell PowerStore helps clients reduce capital expenditures, as the footprint in comparison to legacy storage is less and power consumption is more optimized.
What's my experience with pricing, setup cost, and licensing?
I have experience with Dell APEX, also known as CloudIQ in Dell PowerStore, and there are cases where this has been recommended as well. However, from a commercial standpoint, the additional costs paid to Dell are higher than what could be financed internally, leading the company to buy assets at their own cost to set up a private cloud.
Which other solutions did I evaluate?
Dell PowerStore is compared with Pure Storage and HP Alletra as competitors.
When comparing these three solutions, cost is a primary key consideration. All the required features are available in most vendors. However, whoever offers the best price during the negotiation stages generally wins the deal. In terms of reliability, scalability, compression, deduplication, and TCO, Dell is a preferred partner. One reason to choose Dell is that the compute upgrades are handled within the same vendor, providing a complete solution which includes backup, storage, and compute.
What other advice do I have?
Dell PowerStore continues to be a preferred product for current work.
Work is being done on some RFPs which are for transformation and these products are required for backup as well as for primary storage.
The majority of cases for Dell PowerStore are for on-premises deployments. Dell PowerStore is generally not recommended for deployment on a public cloud. Instead, it is deployed with hybrid or on-premises as a private cloud setup. Native cloud storages are used for any further requirement where the data needs to be kept on a public cloud.
Regarding management capabilities, the feedback is that it is adequate.
I would rate this review an overall nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Feb 9, 2026
Flag as inappropriateConsultant at a tech services company with 11-50 employees
Supports daily deployments and centralized management across dozens of customers using integrated midrange storage features
Pros and Cons
- "The benefits my customers have realized from implementing and using Dell PowerStore include faster storage because most of them transitioned from regular SSD storage or spinning drives to NVMe storage, which is notably faster."
- "Even though most customers have four-hour support, it sometimes takes two days for parts to arrive when I would expect it the next day."
What is our primary use case?
My role in using and managing Dell PowerStore involves deploying the systems, managing them, updating them, and deploying them on a daily basis for most of our end customers, which amounts to about thirty PowerStores.
The models of Dell PowerStore that I work with include 500T, 1000T, 1200T, 3200T, and 5200T.
The main use cases for Dell PowerStore among my customers are VMware for virtual machines, databases, applications, and file storage.
What is most valuable?
The most valuable features of Dell PowerStore that I or my customers find are data reduction. Since Dell PowerStore is based on XtremIO, a rather mature technology, it is implemented very well, and XtremIO was already quite good in deduplication. That is the primary reason we sold this system to our customers as it offers good midrange storage.
The benefits my customers have realized from implementing and using Dell PowerStore include faster storage because most of them transitioned from regular SSD storage or spinning drives to NVMe storage, which is notably faster. This represents a significant advantage along with a favorable data reduction ratio.
In some cases, they have achieved a two and a half to three and a half times reduction in their data ratio. Additionally, some of our customers that used to have half a rack of storage now require just two rack units.
Dell PowerStore does not play a role in their AI initiatives in any way since hospitals are rather conservative in deploying AI. Furthermore, it is not within our scope as they have AI integrated into their applications, which is outside of our management.
What needs improvement?
One aspect that could make Dell PowerStore better is adding support for multiple operating systems in Metro Volumes, which would serve as a good use case for some of our customers.
To make it a ten, it would require improvements such as quicker part shipping. Even though most customers have four-hour support, it sometimes takes two days for parts to arrive when I would expect it the next day. We also encountered performance issues with some Dell PowerStores at our customers, which took a long time to diagnose.
The missing element to achieve a score of ten is support for multiple operating systems in Metro, which is rather specific but a recent challenge we encountered.
For how long have I used the solution?
I have been working in my current field for eleven to twelve years.
What do I think about the stability of the solution?
When assessing the stability and reliability of Dell PowerStore, I note there were some issues in the first releases, specifically with the software. Since version three point zero, improvements have been significant, along with the addition of extra features.
What do I think about the scalability of the solution?
Not many customers have scaled up or out with Dell PowerStore, although some have added disks, which has been successful without issues.
How are customer service and support?
Dell support is generally good.
On a scale of one to ten, I would rate them a seven and a half due to the services received.
To make it a ten, it would require improvements such as quicker part shipping. Even though most customers have four-hour support, it sometimes takes two days for parts to arrive when I would expect it the next day. We also encountered performance issues with some Dell PowerStores at our customers, which took a long time to diagnose.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Some customers do come from different vendors to switch to Dell PowerStore, while most already had Dell or EMC storage, but some transitioned from other vendors.
The primary reason they switch to Dell over other vendors is usually based on tender outcomes. I cannot always ascertain why they selected us, but it was probably the best or most cost-effective solution available.
How was the initial setup?
Overall, my experience with deploying Dell PowerStore has been good.
It works efficiently since it is easy to deploy Dell PowerStore. I have not encountered any significant issues.
What was our ROI?
Most of our customers in healthcare and government have not shared specific metrics regarding their return on investment in Dell PowerStore.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup costs, and licensing for Dell PowerStore, the licensing is good since everything is included. All features are available when you purchase Dell PowerStore, and I find the pricing competitive.
What other advice do I have?
The size of the companies using Dell PowerStore varies. One company has more than twenty-five hundred employees, while the rest generally have around two hundred to two thousand employees.
For small to medium customers, Dell PowerStore supports growth or operational success by being easier to use, as it incorporates native features for which they previously needed separate systems, such as replication technologies, thereby reducing the cost of managing storage.
Although I cannot determine exactly by how much cost has been reduced, I am not directly working at the end customer. However, we have managed these systems for our end customers, handling updates and managing storage, making it difficult to quantify specifics.
Dell PowerStore has features that specifically cater to the needs of small and medium companies.
The features include a broad range of mid-scale storage options, providing quite good entry-level systems that are relatively inexpensive while enabling customers to benefit from all its features.
To measure success with Dell PowerStore, we typically use latency as a good performance metric to assess how well it performs and meets the needs of the applications used by the users.
I cannot share a specific example where Dell PowerStore made a noticeable improvement or impact on business operations at this time, although I am sure there are instances.
When it comes to latency, I think it remains about the same for most customers, but it is difficult to compare because the technology varies. Customers transitioned from spinning drives or regular SSDs to NVMe, leading to consistently improved speeds.
My overall review rating for Dell PowerStore is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 13, 2025
Flag as inappropriateIT Director at a recreational facilities/services company with 10,001+ employees
Offers cost-effectiveness and high protection but needs design enhancements
Pros and Cons
- "The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection."
- "Dell PowerStore has benefited our organization through cost savings."
- "The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room."
- "The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings."
What is our primary use case?
We use Dell PowerStore for our manufacturing or MES system and data warehousing.
How has it helped my organization?
Dell PowerStore has benefited our organization through cost savings. It is simple to use, and so far, it has been perfect without any issues.
What is most valuable?
The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection.
What needs improvement?
The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room.
Pure Storage is simplified. We can do a lot of things online. They have a lot of information and training. We can go through their YouTube channel. Dell should be doing more like that. The main reason why people move to Pure Storage is because it's simplified.
For how long have I used the solution?
I've been using it for two years.
What do I think about the stability of the solution?
The stability and reliability of Dell PowerStore are good.
What do I think about the scalability of the solution?
Dell PowerStore scales with the needs of our company.
Worldwide, we have 200,000 employees, and in Malaysia, we have about 20,000 employees. We are in production line use and soon will deploy it in the data center for the Asia region support.
How are customer service and support?
Their support in our country is very good.
We have an account manager in our country. The account manager is very aggressive. He could be less aggressive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Dell is quite good compared to HPE. Over the last few years, HPE is changing. They are acquiring many companies, and it's getting too complicated. One of the reasons we are using Pure Storage is that it is very simple. I hope Dell can do something like Pure Storage. However, Dell PowerStore is cheaper than others, and their support in our country, Malaysia, is very good.
How was the initial setup?
Dell and our system integrator help us with it. We provide the requirements and they take care of the setup.
What about the implementation team?
Our experience with Dell has been good.
What's my experience with pricing, setup cost, and licensing?
As compared to others, PowerStore is cheaper.
What other advice do I have?
Overall, I would rate Dell PowerStore a seven out of ten, as it still has room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
Flag as inappropriateBuyer's Guide
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Updated: February 2026
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