We were using Dell PowerStore as a block device for VMware infrastructure and in iSCSI Target for a couple of secret server clusters installed at a hardware level. Apart from that, regarding the workload, which is currently more or less 40% for SQL Servers and 60% for the production of VMware machines. We have a small workload on VMware machines to manage a typical number crunching machine and application server. Now, we have six machines running a couple of MongoDB servers. Honestly, our bottleneck is not the PowerStore. Our actual bottleneck is the networking size because we noticed how we got some barriers in LACP algorithms, indicating we have two mixes on every motherboard> However, we are not able to fulfill the double connection. We also have a part of our experience infrastructure, but instead of 25 gigabit, it functions on 10 gigabit. Sometimes, during evenings or on Fridays, we use Rubrik for protection when we run it. When Rubrik works against Dell PowerStore and MongoDB, along with SQL Server, we noticed that PowerStore's QLC is normal while its CPU and compression levels are good. But, we do face a delay in CAPA and the server. So definitely, we noticed that maybe we need to upgrade everything to 25 gigabit, and still, if it doesn't work, then we may consider FortiGate's networking. Dell Compellent was our storage before, and now we are pushing the Ethernet to the maximum with PowerStore.
System Administrator at Fortech
A solution offering exceptional stability to its users along with an extremely efficient technical support team
Pros and Cons
- "The solution's technical support is excellent. I rate the technical support a ten out of ten."
- "The only thing is that with PowerStore, we don't have a solution for the file object."
What is our primary use case?
What is most valuable?
Three years ago, I was a little scared about PowerStore because I have been working with storage solutions for many years and have a habit of maintaining additional storage machines, firmware, interfaces, and so on. I noticed that PowerStore is a totally virtualized solution. PowerStore runs container, docker, and so on, and the firmware is managed in a different manner, which is a good point for total virtualization of the firmware and so on. But on the contrary, it's like a black box for me. It is different to work on PowerStore compared to IBM. I worked in the past with IBM ESS 800 Shark Storage. The type of super virtualization in PowerStore is a startup feature. A digital machine is present inside the storage server when this startup feature is launched. This digital machine can be managed entirely remotely, with an automatic download available from Dell. We started with the solution's initial version three years ago, and now we are working on one of its latest versions.
What needs improvement?
Now we are not pushing the PowerStore to its maximum capability, so we are down in respect of the limit of PowerStore we use in our organization. For now, the slackness is ours, not PowerStore's. I'm not able to tell what can be improved since we are not pushing to its maximum speed. Also, we haven't experienced any downtime, and we switched from primary to secondary and so on, and there has been no problem. Initially, we had some problems with the firmware, and it was a serious problem. But, after six months, we upgraded two or three times, after which we didn't experience any problems. So, we never faced any problems or significant failures for two and a half years. We have a double installation, including primary and secondary ones. Also, in the initial six months, even if we had some errors, we never got a stop error. We never stop. Hence, we never stop the protection system. We only have a secondary type of error, which is for one of the parts of the solution but never for the software side.
The only thing is that with PowerStore, we don't have a solution for the file object. Because of this, we have been investigating Zephyr and another solution. We are also thinking of not buying anything in our data center. We are also evaluating a proposal from a provider named Wasabi, which provides an alternative to Amazon S3. Also, we want to follow a totally different approach so that there is no more spending or investments inside our hardware infrastructure, and we depend on just pushing it with the help of an external provider. Vaulting is another approach we may opt for, but we may not do it now since we are using Rubrik for vaulting. A good improvement for PowerStore would be to have an embedded vaulting feature. Currently, two providers of block devices offer vaulting capabilities, allowing for signing within multiple objects or on a partition. In such cases, this feature would be beneficial if you want to freeze a part of your storage or apply differential computing. This strategy involves preparing a disk for a machine and deploying ten machines based on multiple basic installations.
For how long have I used the solution?
I have been using Dell PowerStore for more than three years. I am a customer using the solution.
Buyer's Guide
Dell PowerStore
May 2025

Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?
The stability has been excellent in the last two years after the initial six months. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
I am unable to comment on the solution's scalability since we have no plans in our company to scale up and also because we are only using half of the potential of the solution. I cannot tell if adding another node to the solution is easy or not.
How are customer service and support?
The solution's technical support is excellent. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were previously using Dell Compellent in our organization. Before that, I worked in a different company using HPE 3PAR.
How was the initial setup?
The initial setup was complex and difficult, and we had to rely on the assistance of an Italian partner in Bologna under the name Cinetica. We initially planned for four days over two weeks, with two days set aside for the first week to prepare all the necessary networks for networking and another two days for the second week to start up PowerStore. However, the process took more than ten days, and we received a machine with firmware series one dot from Dell's headquarters. I cannot recall if it was one dot zero one or one dot zero two, but we encountered an issue during the initial setup. After completing the initial setup, we immediately switched to Dell PowerStore Version 2. If the machine had arrived with pre-installed PowerStore Version 2, we might not have encountered this initial problem. The main issue arose in the mapping and network features from the volume exposed by PowerStore, including MLAG, LACP, and the corner configuration in the internet reports. A large number of cables and fiber also made it difficult to align the procedures, with a ton of files on the console level.
If I were to install the latest version of the solution in 2023, with the last firmware and its additions, the setup process could be more reasonable. It would be possible to start the entire high-availability solution in four days with a double installation. However, the complexity is also related to the fact that if all production environments require at least a couple of PowerStore solutions, even if only one can be purchased, it is normal to have a high-vulnerability environment. I rate the setup process a three on a scale of one to ten, where one is difficult and ten is easy.
Regarding the deployment process timeline, during the dry run testing, we created an initial copy of a portion of SQL Server storage that Compellent was managing. During this phase, we were required to run the exact production workload without any interruptions to the production environment. This phase took us approximately one month. After completing the dry run, we decided to copy the storage from Rubrik to restore all the data to the logical number allocated to PowerStore. We then made adjustments because it was an iSCSI target, which meant changing the worldwide domain in the iSCSI target for the SQL Server machine.
What's my experience with pricing, setup cost, and licensing?
Our organization spent two months considering its budget and economics. We got TRESIO and Excel's expected storage size and special compression, and because of this, we could save some money since the compression is working very well. In the end, we bought a solution that was half the size of the initial solution, and we got a compression ratio of about five to one, which was a win-win solution. With compression, we were able to have a solution within our company's budget. We include a clause in the contract with Dell that states if the compression ratio is not met, we will adjust the workload accordingly. In this scenario, Dell support will provide additional hard drives free of charge to be added to the PowerStore. There was Dell's competitor on our side, and they were supportive of our decision to give hard drives to buy to improve the functioning.
Which other solutions did I evaluate?
It's important to note that we evaluated another option quite different from a manufacturer, CentOS. However, we cannot say that we were able to make a fair evaluation between a small manufacturer and Dell, as economics played a significant role in our decision-making process. If I can freely test other environments, I would test solutions from IBM and Lenovo. IBM is a large manufacturer, and CentOS is a competing technology. VMware provides a software-based shared mapping storage technology, which emulates disk storage. CentOS is attempting to emulate VMware's vSAN technology.
What other advice do I have?
It isn't easy for me to rate the solution because inside my infrastructure, PowerStore is the biggest one, and the other storage solutions we use only for secondary and unimportant projects using storage like NETGEAR. It is very difficult to give an evaluation considering my current infrastructure because I have only a PowerStore in my company. Earlier, I was able to make comparisons because I was using HPE 3PAR and IBM solutions in my previous company. Dell PowerStore is better than HPE 3PAR since there are a lot of changes and updates needed in 3PAR. I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Group Team Lead, Enterprise Solutions at a consultancy with 201-500 employees
Data compression empowers efficient storage management and supports business growth
Pros and Cons
- "Dell PowerStore is a price performance product positioned as mid-range, making it the best fit for our needs."
- "From our region perspective, it would be beneficial to have support with local languages for Dell PowerStore. However, English is acceptable for us as it serves our needs."
What is our primary use case?
Our use case specifically for Dell PowerStore is for our e-commerce and data saving purposes. For our partners, we are helping to build Dell PowerStore solutions because it's very easy to reduce the size of the data. It's possible to reduce the size of data five to one compared to other competitors, which is a huge advantage. It saves space in the rack and provides other benefits.
How has it helped my organization?
Dell PowerStore caters to the needs of small and medium organizations. From the technical perspective, it's a perfect product for SMB and enterprise customers because of its simplicity to deploy and run. It is easily manageable.
What is most valuable?
The five to one data compression with Dell PowerStore is valuable. This compression ratio is a huge advantage in the market. We are positioning this as the first valuable feature advancing beyond our other competitors, such as HPE and Lenovo.
What needs improvement?
From our region perspective, it would be beneficial to have support with local languages for Dell PowerStore. However, English is acceptable for us as it serves our needs.
For how long have I used the solution?
We have been using Dell PowerStore for two years, and we are satisfied with the storage because it's possible to manage all parts of the storage and align it to our needs fully.
What do I think about the scalability of the solution?
Dell PowerStore supports growth and operational success at our company and our clients' companies. We can operate fully and be ready at any time because of Dell services and support. The RMA rate is perfect for this product.
How are customer service and support?
The benefit of using Dell PowerStore is that we have comprehensive and excellent support from Dell. While we haven't experienced any issues with Dell PowerStore, when we have technical questions, we receive prompt and efficient support from Dell services. This is the main advantage for us in choosing Dell PowerStore. We could have solved our internal problems with cheaper versions from other vendors, but we chose Dell PowerStore because of the additional services we receive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Dell PowerStore, we used PowerVault ME5, but we only used it for half a year because we realized we needed a more advanced solution.
How was the initial setup?
Dell PowerStore is a price performance product positioned as mid-range, making it the best fit for our needs.
What was our ROI?
We have not calculated the return on investment from implementing Dell PowerStore because we only have two Dell PowerStore units, making it difficult to count with such a small amount. However, since we can run our business fully online, I believe we have seen a return on investment, though I don't have specific numbers.
Which other solutions did I evaluate?
We are not currently considering any other solution besides Dell PowerStore. In the near future, we might implement an SCI solution, but what we have now is sufficient. For our partners, we sell and resell all Dell technology solutions, including VxRail, Dell PowerStore, PowerFlex, and PowerScale. We have competence in all these products.
What other advice do I have?
Customer service for Dell PowerStore deserves a rating of nine out of ten, leaving room for improvement. Before Dell PowerStore, we used PowerVault from Dell, but we needed more efficient and advanced storage. Dell PowerStore as a mid-range solution, fits our needs very well. As a distributor, Dell PowerStore is the main storage and driver for our partners. Internally, we are building AI cases on PowerEdge servers currently. While we are not including Dell PowerStore today, we plan to do so in the future. Our partners are already using Dell PowerStore for AI purposes, with one recent case involving hospital image storage.
I would rate Dell PowerStore 10 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: May 20, 2025
Flag as inappropriateBuyer's Guide
Dell PowerStore
May 2025

Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
System Advisor at CRIF SpA
Helps achieve high availability and data security with resilient storage
Pros and Cons
- "The data encryption is good and available in a standard license. There are snapshot and backup capabilities."
- "PowerStore has helped us reduce our Capex by 20% to 40%."
- "Users can be enrolled in lifecycle extension with pro support. The pricing for that is too high for PowerStore."
What is our primary use case?
I use the solution for storage, databases, and visualization. It serves as a storage option for our server.
How has it helped my organization?
It's easy, and the GUI is user-friendly. The recommendation was proper, so we adopted the solution.
What is most valuable?
The performance is very good, which is important for storage. Performance is important for storage, with features like compression and deduplication. Performance is crucial, and the price compared to the risk isn't the worst. High availability is achieved, and the load is divided between two nodes.
Compression of data is good. It offers good resilience against ransomware. Our data is safe from attacks. I achieve a higher ability with this solution. There are features for resilience against ransomware and cyber attacks, including security.
It's easy to manage. I use a lot of Dell solutions and find the GUI very user-friendly.
The APEX IOPS are good. It gives a lot of good information.
We can consolidate data using PowerStore. We have a guaranteed compression of four to one. We also received extra space from the vendor.
We've been able to consolidate data by about 100% to 240%.
We've been able to increase operational efficiency.
The data encryption is good and available in a standard license. There are snapshot and backup capabilities.
PowerStore has helped us reduce our Capex by 20% to 40%.
What needs improvement?
I don't see anything I need to change. I am happy with the years of use I've gotten. Nothing more is needed to meet our requirements. We have received the necessary functions, like consistent snapshots for the application. Currently, no function is missing for our needs. As long as they keep up with the quality, I would be happy.
For how long have I used the solution?
I have used the solution for over five years.
What do I think about the scalability of the solution?
I performed scalability adjustments this year. It was easy and simple.
Users can add capacity in single drive increments.
I'd rate scalability ten out of ten.
How are customer service and support?
I am happy with customer service. I have not faced any problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am still using familiar Dell products, such as PowerStore and Unity, as they are part of the same family. I'm also using PowerVault.
We did not use a different solution previously. We've always used Dell.
How was the initial setup?
The setup is easy. I implemented an instance. It is not hard.
I need one person with some experience in storage to help with the setup. I may then possibly need more.
We currently have three devices. We are not clustering them.
There is some maintenance needed for fixes, et cetera.
What about the implementation team?
We implemented the first time via a vendor. After that, it was easy to do by ourselves.
What was our ROI?
Cost savings are evident, and we receive storage and resilience against cyber attacks. We see it as a good investment.
What's my experience with pricing, setup cost, and licensing?
The cost is average.
Users can be enrolled in lifecycle extension with pro support. The pricing for that is too high for PowerStore.
What other advice do I have?
The overall product rating is ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Feb 6, 2025
Flag as inappropriateInfrastructure Manager at a non-tech company with 11-50 employees
Provides flexible storage expansion and dependable manageability
Pros and Cons
- "I have seen a return on investment with Dell PowerStore as it does what we wanted it to do. It gives me peace of mind."
- "The best feature of Dell PowerStore is its flexibility for expanding data storage."
- "If I could improve anything about Dell PowerStore, there are a couple of in-the-weeds features that I would want to see, such as the size of snapshots to know when we can expire some of them."
- "If I could improve anything about Dell PowerStore, there are a couple of in-the-weeds features that I would want to see, such as the size of snapshots to know when we can expire some of them."
What is our primary use case?
Our company's use case for these products includes SAN storage, virtual machines, and VM storage, particularly with Dell PowerStore, which we have been using for approximately four years now.
What is most valuable?
The best feature of Dell PowerStore is its flexibility for expanding data storage. Dell PowerStore has helped our organization as it is a proven SAN solution that is expandable if we need it to be, and it is web-driven for manageability.
What needs improvement?
If I could improve anything about Dell PowerStore, there are a couple of in-the-weeds features that I would want to see, such as the size of snapshots to know when we can expire some of them.
For how long have I used the solution?
We have been using Dell PowerStore for approximately four years.
What do I think about the scalability of the solution?
From what I have seen, it is absolutely scalable.
Our organization has about 700 to 750 employees.
How are customer service and support?
I would evaluate the customer service and technical support as good. We normally go through our reseller, and then they contact Dell, and we collaborate together.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The change to Dell PowerStore occurred when Compellent, our previous solution, reached end of life. We transitioned from Compellent to Dell PowerStore.
What was our ROI?
I have seen a return on investment with Dell PowerStore as it does what we wanted it to do. It gives me peace of mind.
What's my experience with pricing, setup cost, and licensing?
I have experience with the pricing and licensing. I was involved in the purchasing process, though I was not the final decision-maker.
If someone asked me about Dell PowerStore, I would say that it is priced appropriately.
Which other solutions did I evaluate?
We did not evaluate anyone else when we made the transition. Our reseller, with whom we have had a relationship for 20 years, looked out for our best interest.
What other advice do I have?
We use PowerScale for our AI requirements, particularly with end-user cameras and similar applications.
I rate Dell PowerStore eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 20, 2025
Flag as inappropriateSystem Engineer at NTS Deutschland GmbH
Helps reduce energy consumption and our customer's footprint
Pros and Cons
- "The most valuable feature is the unwavering performance."
- "It would be helpful for us to have support for the S3 protocol because our main competitor has the S3 protocol in their system."
What is our primary use case?
We are a Dell partner and have been installing PowerStores since the beginning of their release. Austria is a small market so we usually deploy PowerStore 1200 and for smaller installations, we deploy PowerStore 500. We have a few customers that use PowerStore 3200.
The primary use case for PowerStore is typical block storage for VMware environments and for SQL and Microsoft bare metal systems.
How has it helped my organization?
We use CloudIQ to manage our customers. It is useful for us to predict the capacity and monitor performance.
PowerStore helps reduce energy consumption for our clients.
PowerStore helps reduce our client's footprint by up to four times.
We see a data reduction of three point five to one typically for our customers.
What is most valuable?
The most valuable feature is the unwavering performance. It is a fast system that is reliable. The entire Dell ecosystem offers good integration with powerful tech.
What needs improvement?
It would be helpful for us to have support for the S3 protocol because our main competitor has the S3 protocol in their system. We lost a few teams because of the requirements of S3, so maybe that could be added to their roadmap.
Dell's data reduction guarantee, initially straightforward for claiming additional storage, has become more complex. Their current analysis digs deeper into data composition, and some customers with encrypted data have been denied additional storage under the guarantee.
For how long have I used the solution?
I have been using Dell PowerStore for three years.
What do I think about the stability of the solution?
Dell PowerStore is stable.
What do I think about the scalability of the solution?
Dell PowerStore scalability is a big advantage because we can scale out if we install two or three appliances in the cluster using scale-up architecture and also scale up to four enclosures.
How are customer service and support?
The Dell support is good. We have good experience starting with the Dell support portal.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are a Dell partner but we also sell NetApp systems. NetApp was an early developer of QLC drives which Dell has only recently started to use with their first shipment going out in July of 2024. The pros of PowerStore are the performance, reliability, and flexibility. We can increase our storage pool by one SSD. Other vendors require a minimum of five SSDs or a bank to grow.
What's my experience with pricing, setup cost, and licensing?
Dell PowerStore is affordable and the license is just a face license which is great.
What other advice do I have?
I would rate Dell PowerStore eight out of ten.
Dell PowerStore four point zero now can automatically replicate file services. This is an important feature of our customers but we have yet to upgrade to the latest version.
In Austria, we have installed one-half with about 15 to 20 times eight terabyte SSDs. So that means an effective capacity between 100 terabytes and 500 terabytes.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at Haaretz
Easy to implement and extend with good reliability
Pros and Cons
- "The solution is very easy to implement."
- "You cannot delegate permissions."
What is our primary use case?
We primarily use the solution for storage.
What is most valuable?
The solution is very easy to implement.
It's stable.
The solution can scale.
Its pricing structure is reasonable.
What needs improvement?
There is a bit less functionality than, for example, NetApp.
You cannot monitor as well with this product.
You cannot delegate permissions. For example, in NetApp, you can give two virtual storages and give them each to a different company. In Dell, you can only have one or two admins, and you cannot give permissions independently. It should be more flexible.
For how long have I used the solution?
I've been using the solution for half a year.
What do I think about the stability of the solution?
The stability of the product is good so far. There are no bugs or glitches. It's new. It hasn't crashed or frozen. I'd rate the stability eight out of ten.
What do I think about the scalability of the solution?
For now, the scalability is fine. I can grow double my size with no problem. I have yet to scale, however. I'd rate the scalability potential nine out of ten.
There are 800 people using the solution right now.
We do not have plans to increase usage.
How are customer service and support?
If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have yet to contact technical support to troubleshoot.
Which solution did I use previously and why did I switch?
I've also used NetApp.
Before that, we also used HPE.
The company chose Dell PowerStore based on budgeting choices.
How was the initial setup?
The implementation process is straightforward. It's not complex. It's easier to deploy than NetApp. The deployment takes about six hours for a basic setup.
You just set it up and connect it to the laptop and input the details.
The technical team for deployment and maintenance only took one system admin.
What about the implementation team?
We had the help of an integrator during deployment.
What was our ROI?
I have witnessed ROI while using the solution. It's been good so far.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. It's expensive, yet fits within our budget. It has cost us less if we compare it to NetApp. We bought the license for the whole five years. There are no extra costs.
I'm not sure of the exact cost of the solution.
What other advice do I have?
I'm an end-user. I'm an administrator of Dell PowerStore.
We are using the latest version of the solution.
I've been very satisfied with the product.
The solution is easy to manage and implement. It's worth the money you pay for it.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Administrator at a healthcare company with 1,001-5,000 employees
The built-in intelligence can adapt quickly to changing workload requirements
Pros and Cons
- "PowerStore is easy to use. All the drives use soft encryption. To upgrade it, you download the app, and it runs by itself. It's very easy to deploy, share, and create volumes."
- "The price is on the higher side."
What is our primary use case?
We have two appliances — a primary and a secondary — and they are synchronized, so all the volumes are replicated. If the primary appliance goes down, we can get functions on the other side. When it's writing on one side, writing is disabled on the other side. In the event of disaster recovery, we can enable writing, and then we can do anything from there.
How has it helped my organization?
PowerStore simplified everything because we have a duplicate copy of all the volumes on the primary side. If anything happens, we can get data from the other side. It also takes hourly snapshots. If anything gets corrupted, we can recover using the snapshots. It's easier for our business to create volumes and allocate space on a volume. You don't have to go through the hassle of zoning the volume and doing everything else. It's simple.
What is most valuable?
PowerStore is easy to use. All the drives use soft encryption. To upgrade it, you download the app, and it runs by itself. It's very easy to deploy, share, and create volumes. It's active, so you can have two nodes on one appliance. If Node A goes down, you still get node B at the bottom running.
I would rate PowerStore's machine learning and AI eight out of 10 because customer automation is very easy. It's just a click of the button, You can also use what they call Cloud IQ, which is an online storage and monitoring software. If you log on to the internet, you can check on your plans to see how much space is left. Cloud IQ analytics software is free as long as you have an account with Dell.
Dell's built-in intelligence is the best because it can also calculate how much data is needed for storage beforehand and if you need to add more drives or anything. The built-in intelligence can adapt quickly to changing workload requirements. We were able to migrate from IBM storage by uploading an image. With other devices, it's sometimes hard to migrate from different forms of storage, but PowerStore was very quick. We didn't have any downtime because once we were able to create the image, we just had to do a cut-over on the other side.
Pretty soon it's going to be Meditech certified, so it's going to be able to run Meditech. Right now we are using a different solution to run Meditech, but once it gets certified, we'll be able to move from the other appliance. VMware integration is very easy too. PowerStore gives us leverage, we can tell how much space is allocated to the VM and what's happening on a VM.
For how long have I used the solution?
We just installed PowerStore this spring.
What do I think about the stability of the solution?
PowerStore is highly stable. If one node goes down, it's going to alert you at any time. And then since you're using Cloud IQ, you can see all the alerts and everything. You can install Cloud IQ on your cell phone, so you'll get a notification on your phone.
What do I think about the scalability of the solution?
You can scale PowerStore. If you look at the cost of getting a next-generation XtremIO, we can get two PASTs for the cost of one XtremIO, so it's cheaper to get the PAST. It just came out. It's new, so I don't know about the usage out there, but for us, it's a small beast. It does everything.
How are customer service and support?
Dell's support is perfect. I rate Dell's support nine out of 10. You call them when you have an issue, and they'll get back to you within 24 hours. If it's a serious issue, they respond in four hours. The system itself does a lot. It lets you know when it needs to be updated. And if the upgrade fails, you can just revert to the previous version. This happened once, but we tried again and I didn't have to revert to the older version.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before PowerStore, we were using IBM SVC. We switched because we are getting more virtualized. PowerStore is a new solution, but we were not concerned about switching because we went through a third party called SIS, and they've already installed a couple of PowerStore storage devices in different hospitals. If you look at the DS 7000 in the data center, it's a rack. There are maybe four racks for the same storage solution on one parcel. So it also minimizes space. We only have one 2U rack and it's running like 96 terabytes.
How was the initial setup?
PowerStore is easy to install and deploy. It takes less than a day.
What's my experience with pricing, setup cost, and licensing?
The price is on the higher side. It's alright relative to what PowerStore does.
What other advice do I have?
I'll rate Dell EMC PowerStore 10 out of 10. I haven't had any issues with it since we've installed it. PowerStore is easy to adapt, and it's straightforward to use. You cannot even make a mistake on anything because it's going to make sure you confirm everything before you go to the next step. I haven't seen anything that needs to be improved yet. If I compare it with what we were using before, this one is genius.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Director, Systems & Engineer at a healthcare company with 10,001+ employees
Reduces the footprint, is easy to use, and can handle heavy workloads
Pros and Cons
- "The simplicity and ease of use have been very valuable features. I have a very small team, and only half of the team is well versed in the HP product. Whereas if I bring PowerStore in, everyone can learn it because it will be new on the floor."
- "Pricing is very good. It's very competitive against those of all the others that I looked at in the marketplace, such as Hitachi, IBM, HP, and Pure. Dell is right there in the mix as far as providing the best price point as well as meeting the performance requirements that we have."
- "Reporting is an area that could be improved. It's very simplistic sometimes, and some of the very technical guys on my team want to see more of the details and be able to massage the report a little bit better."
What is our primary use case?
We use the very first one we added for a very pinpointed solution for a high-performance Oracle database. We've added four more, and they're going to be used primarily to migrate away from HP systems.
Our environment is 80% to 90% virtualized VMware. We have some pretty heavy workloads, whether it be SQL databases or Oracle databases working on the PowerStores right now. It's about three petabytes in size.
How has it helped my organization?
The systems I currently have in place are old, and their support is running out. They're at the end of their life cycle. One of the key improvements that PowerStore is going to bring is that it will enable me to shrink the physical footprint. I'll be going from 5 physical HP arrays, which are about 12 racks in size, down to 4 PowerStores, which can fit on one rack.
As a result, I'll be able to shrink the footprint, save power, cooling, etc. I will also be able to improve the existing performance and longevity of the platform.
When we put the PowerStore in for the Oracle database, it was previously on NetApp. The staff wanted to do snapshots but also clone, and then be able to clone from a clone to add it to another system. PowerStore enabled them to do just that.
They not only got their performance back to where it needed to be from previously being on the NetApp array but also got some of the feature functions that they require for the application.
What is most valuable?
The simplicity and ease of use have been very valuable features. I have a very small team, and only half of the team is well versed in the HP product. Whereas if I bring PowerStore in, everyone can learn it because it will be new on the floor.
Also, the simplicity of the administration, snapshot capabilities, and its replication are other features of PowerStore that I've found to be valuable.
What needs improvement?
Reporting is an area that could be improved. It's very simplistic sometimes, and some of the very technical guys on my team want to see more of the details and be able to massage the report a little bit better.
For how long have I used the solution?
We originally added our first PowerStore about a year ago.
What do I think about the stability of the solution?
I haven't thought about the stability of the product, which means that it's working. That says it all. As a manager of the environment, if I'm not thinking about it on a daily basis, then that means it's doing what it's supposed to be doing.
What do I think about the scalability of the solution?
I haven't really had to scale PowerStore as of yet, but it does have the scalability features that I need. I'll be able to scale up when we do grow.
How are customer service and support?
Dell's support staff is very proactive. They were with us every step of the way to make sure that we were plugging everything in properly and making sure that everything is fully redundant during deployment.
With regard to post-deployment support, if we have any needs and call them, they respond within minutes. So, I would rate them ten on a scale from one to ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We replaced HP and NetApp with PowerStore because we wanted to reduce the physical footprint.
How was the initial setup?
Deployment is very simple. I think we were up and running in less than a day.
What about the implementation team?
Dell helped us with our deployments. They use ProDeploy, and we used it for one of ours that's overseas.
Normally, my data center team does all of the rack and stack and cabling. I share all those requirements with Dell to make sure that they understand that we're following best practices. We can plug it in, and do it all online.
What was our ROI?
The rack space I'm saving alone is an ROI because I'm able to then use those racks for more servers.
Power and cooling are big factors for us because we're trying to shrink the footprint as we move things over to the cloud.
Performance-wise, if I can have jobs that used to run for ten or eleven hours cut down to three or four hours, then that allows everyone to be more productive.
What's my experience with pricing, setup cost, and licensing?
Pricing is very good. It's very competitive against all the others that I looked at in the marketplace, such as Hitachi, IBM, HP, and Pure. Dell is right there in the mix as far as providing the best price point, as well as meeting the performance requirements that we have.
Which other solutions did I evaluate?
I looked at IBM and Pure Storage during the last purchase cycle. The reason that PowerStore won that purchase was the pricing. They definitely set the bar high as far as pricing is concerned. Going with PowerStore would also help me to shrink the environment.
What other advice do I have?
Don't shy away from the higher-end workloads. You don't necessarily have to go with a big iron box like PowerMax when PowerStore will suffice. It will then allow you to save some dollars and also meet the performance requirements that you have.
On a scale from one to ten, I would rate PowerStore at ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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