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Ronaldo Pires De Andrade - PeerSpot reviewer
Senior Storage Administrator at a tech vendor with 10,001+ employees
Real User
Top 10
Jan 9, 2026
Unified virtual storage has improved space efficiency and simplifies proactive capacity management
Pros and Cons
  • "Deduplication and compression perform exceptionally well, especially on Dell PowerStore."
  • "We had a significant incident two years ago when I was preparing one of the Dell PowerStore systems for an upgrade. While running the health check, it started to corrupt every volume inside the system."

What is our primary use case?

My customer typically uses block storage. They have Dell PowerStore in two different locations, with one serving as the production environment and the other as the disaster recovery site. Replication exists between these two locations. One hundred percent of these volumes are allocated to VMware hosts. Approximately ninety percent of the environment is virtual, but the physical machines do not have contact with the storage; only the virtual machines do. The storage is provided to the hosts, which create the datastores, and these datastores are distributed between the VMs.

The organization has Linux VMs, but the storage is not directly connected to any physical Linux machines. Dell PowerStore integration with VMware is implemented, though not with VASA, as the VASA provider was not installed because we did not want the Windows server administrator accessing the storage. However, I can see all the VMs and which datastores they are from the storage view.

What is most valuable?

Deduplication and compression are very important features because space is always an issue with storage. I consider space constraints to be the main concern for a system storage administrator. Deduplication and compression perform exceptionally well, especially on Dell PowerStore. The compression rate has been very good so far, and we have been able to save several terabytes.

I use Cloud IQ, and it is very important because we get lost in daily tasks and sometimes have no time to actively monitor the systems in the environment. A tool like Cloud IQ keeps sending emails if anything happens, so it provides an important overview of the systems. We also use that tool to collect capacity reports from our environment. I think it is versatile and very useful.

What needs improvement?

We had a significant incident two years ago when I was preparing one of the Dell PowerStore systems for an upgrade. While running the health check, it started to corrupt every volume inside the system. We had to recover everything from the DR site because the storage became unusable. The issue was eventually found to be a bug inside the health check package. I think Dell should do better at testing those packages before applying them to the public.

I did not have an opportunity to work with it, but I think it would be beneficial to have the ability to increment a disk one at a time.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

Buyer's Guide
Dell PowerStore
February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

Apart from the issue we had in the past, the system has been quite stable and the performance is amazing. I have no complaints about that.

What do I think about the scalability of the solution?

Scaling has been pretty easy. I did not scale out, only scaled up. When we received a bunch of disks from Dell as compensation for the issue we experienced, we added them to our DR environment because we needed to recover some machines that were not on the replication and had to be recovered from backup, which required additional space. Expanding the space on Dell PowerStore was straightforward, and we had no complaints about that.

During the upgrade I mentioned, I was scaling up with a pack of disks rather than one at a time.

How are customer service and support?

I have contacted technical support multiple times. Support response is reasonable, and they usually reply in time. The team members I have worked with were versatile in their knowledge of the system and never seemed lost regarding Dell PowerStore. I was always well served.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have prior experience with other storage solutions. Before Dell PowerStore, we also had Dell XIOs, which was a similar storage system but an older version and model. Comparing the two, Dell PowerStore is much faster and more reliable than the XIOs were. I also have experience with IBM equipment, such as the DS9000 and other IBM devices. I think Dell PowerStore can keep up with them in a middle-class or enterprise environment.

How was the initial setup?

During the initial deployment of Dell PowerStore, I only participated in one deployment. I did not directly work on the deployment itself because it was not my function; the company hired someone to handle that. However, I followed the process from beginning to end and found it quite easy. If I had to do it myself, I would be capable of doing so.

The setup is straightforward and one of the easiest I have worked with. Even people joining my team who have no previous experience with storage can learn through the interface in a single day session. While some doubts naturally arise, by the end of one session, they are ready to work with it.

What about the implementation team?

Dell takes care of all implementation needs. I only need to identify the issue and send it to them, and if hardware replacement is required, they will go in and complete the replacement.

What other advice do I have?

I do have two new machines that were installed a couple of months ago. There are two Linux machines that are connected directly to the storage, though I do not have access to those machines.

For me, Dell PowerStore integration is neutral in that the environment would function well without it, but it proved valuable in one instance because we had discrepancies in naming conventions between the storage and VMware. Using the integration, I was able to fix all those discrepancies and keep consistent naming conventions across the environment.

I would rate this product a nine overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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Chief Executive Officer at a tech services company with 51-200 employees
MSP
Top 5
May 20, 2025
Achieve major consolidation and cost reduction with efficient virtualization support
Pros and Cons
  • "I rate Dell PowerStore a 10 out of 10."
  • "Some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell."

What is our primary use case?

Our use case for Dell PowerStore is virtualization.

What is most valuable?

We find that Dell PowerStore scales efficiently, as we've had good success with performance, availability, and deduplication. The benefits we see when we put Dell PowerStore in include a smaller footprint; we consolidated 10 racks into two racks, going from all Cisco UCS, Pure, and Dell Compellent into one Dell PowerStore. It was a two Dell PowerStore cluster with about 26 Dell servers, so we went from 10 racks down to two, leading to major consolidation.

What needs improvement?

Dell PowerStore has provided us with great success; the overall management ease, throughput, and dedupe have been excellent, and since we've only had it for two years, I don't really have much negative feedback or things to improve upon. It's a newer technology for us, so we're still evaluating it thoroughly.

If I could add any feature to Dell PowerStore, I would say we're looking to test, but I'm not ready to answer that question because we are looking to move away from VMware and are testing out OpenStack and Zen, so we don't know how that integration would work.

The only room for improvement I would mention is that, comparing it against a legacy product we had, we were a Pure shop, and some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell. I see them getting there. As they continue to upgrade Dell PowerStore, I would assume that having more analytics would be the most important piece on any platform, but Dell's done a great job with it, so that's why it wasn't a heavy concern for us.

For how long have I used the solution?

We have been using Dell PowerStore for two years.

What do I think about the stability of the solution?

Overall, since we've had Dell PowerStore, we've had no issues; we've had easy code upgrades, and being a single active-passive cluster, we've had no problems. Since implementation two years ago, reliability has been good, and we have not had a need to call Dell for support. With my experience of using Dell technology products for the better part of my career, support is usually the reason you go with Dell.

How are customer service and support?

Dell support on the storage side for Dell PowerStore is unmatched.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were a Pure shop, and now we're a Dell shop on that front, and we are satisfied with it.

How was the initial setup?

It was remarkably easy to deploy Dell PowerStore; it was plug and play, with no need for any kind of material, as they've done a really good job making the deployment model user-friendly.

What was our ROI?

We've seen ROI with Dell PowerStore at every level, including financial benefits and reduced power consumption, which makes it easier to manage on a single platform. The financial metrics around Dell PowerStore are significant, but I can't disclose those; however, we saw significant financial savings. Doing back-of-the-napkin math, I'd say we saw about 40% cost reduction in our overall footprints with Dell PowerStore.

What's my experience with pricing, setup cost, and licensing?

The pricing for Dell PowerStore has been excellent; it's a great price per capacity.

What other advice do I have?

As we move into more virtualization aspects with Dell PowerStore, I think we don't need more documentation than what they currently have available, as it's a straightforward platform that is not complex. 

Regarding success stories about Dell PowerStore, there's a lot of data out there, and the Dell teams have done a phenomenal job answering questions, so I feel they have a significant amount of resources available.

I rate Dell PowerStore a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: May 20, 2025
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Dell PowerStore
February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
PedroAlbuquerque - PeerSpot reviewer
Analista De Suporte Senior 4 at a tech services company with 11-50 employees
Real User
Top 10
Jan 9, 2026
High-performance storage has supported critical projects and now delivers flexible capacity growth
Pros and Cons
  • "Dell PowerStore is a great machine for storage with big performance when data is needed."
  • "There are some issues in the firmware and operational system for Dell PowerStore, such as certificate issues from legacy firmwares."

What is our primary use case?

My main use cases for Dell PowerStore are running mission-critical production workloads where low latency, high IOPS, and predictable performance matter. Most deployments are for virtualization platforms (e.g., VMware vSphere) hosting mixed workloads such as application servers, databases, and general VM farms.

I also use it for storage modernization and consolidation projects, replacing legacy arrays, improving performance, and simplifying operations, while keeping room for easy scale-out/scale-up capacity growth as demand increases.

How has it helped my organization?

Dell PowerStore has had a positive impact mainly in performance, stability, and operational efficiency.

Better performance and consistency: we’ve seen lower latency and more predictable behavior for mixed workloads, especially in virtualized environments, which improves overall application responsiveness.

Reduced operational friction: provisioning and day-to-day management are straightforward, and scaling capacity is typically an online, low-risk process—so it’s easier to evolve the environment without disrupting production.

Improved consolidation/modernization: in modernization projects, PowerStore helped simplify the storage footprint while delivering a more modern all-flash platform and a cleaner operational model.

Support and reliability: when issues arise, having responsive enterprise support and a solid platform reduces downtime risk and increases confidence for critical workloads.

Overall, it helps teams spend less time “babysitting storage” and more time focusing on delivering services to the business.

What is most valuable?

Consistent performance with low latency (all-flash NVMe architecture): it handles demanding mixed workloads very well, especially in virtualized environments where “noisy neighbors” can be a problem.

Simple, online scalability: expanding capacity is typically straightforward and doesn’t require disruptive operational steps, which is critical for production.

Modern, easy-to-manage platform: the management experience is clean and the overall day-to-day operations (provisioning, monitoring, maintenance routines) are efficient for infrastructure teams.

Strong support experience: when something needs attention, Dell support tends to be responsive and effective, which matters a lot in critical environments.

What needs improvement?

PowerStore is already a strong platform, but I’d like to see improvements mainly in operational maturity and automation, especially for large or mission-critical environments:

CloudIQ / APEX: more actionable insights
Fewer generic alerts and more “what to do next” guidance, better root-cause correlation, smarter prioritization, and clearer remediation steps.

Upgrade experience: stronger guardrails and pre-checks
More robust pre-upgrade validation, clearer impact analysis, and safer/cleaner workflows to increase confidence, particularly in conservative environments (e.g., healthcare).

Proactive lifecycle and certificate management
Better built-in visibility and notifications for certificate/lifecycle items, with clearer guided actions to prevent surprises.

Deeper automation and API-driven operations
More ready-to-use automation examples/integrations (Terraform/Ansible style patterns), and richer API coverage for day-2 operations beyond basic provisioning.

If the next release pushes harder on these areas, it will reduce operational overhead and make the platform even more compelling for critical workloads.

For how long have I used the solution?

I have been using Dell PowerStore for approximately five years.

How are customer service and support?

I have contacted Dell’s technical support and customer support multiple times, and my experience has been very positive.

I can’t speak for every region, but in Brazil the local Dell support team is responsive and knowledgeable. When something is urgent, you can reach the right people quickly and get practical guidance without unnecessary back-and-forth.

That said, in rare complex or high-impact cases, resolution can take longer because the issue may need escalation to specialized teams outside the country. This is expected with enterprise products, and communication throughout the escalation process has generally been clear.

On a scale from 1 to 10, I would rate Dell support a 10 based on my overall experience.

How would you rate customer service and support?

Positive

How was the initial setup?

Overall, the initial setup is straightforward for an experienced infrastructure team. The deployment flow is guided and clear, and if you follow Dell’s documentation and best practices, it’s usually a smooth “step-by-step” process.

The part that can feel more complex is the upfront planning, mainly networking and host connectivity (iSCSI, NVME/FC, NVMe/TCP), multipathing, and getting the environment aligned with the customer’s standards. Once those pieces are validated, the rest of the deployment tends to be quick and predictable.

Which other solutions did I evaluate?

PowerStore vs Unity XT (Dell)

PowerStore – Pros: more modern all-flash NVMe platform, strong performance/latency, and a forward-looking feature direction.
PowerStore – Cons: typically positioned at a higher tier, so it may not be the best fit for simpler workloads or tighter budgets.

Unity XT – Pros: very solid and mature array, often a great fit for “general purpose” enterprise workloads, usually with a more budget-friendly positioning.
Unity XT – Cons: may not match PowerStore’s performance ceiling and modern architecture for more demanding scenarios.

What other advice do I have?

I’d rate Dell PowerStore 9 out of 10 overall.

Advice to other organizations considering PowerStore:

Validate the use case and sizing up front: be clear about performance needs, growth expectations, and workload profile (especially in virtualized environments).

Plan the connectivity properly: iSCSI/FC/NVMe-TCP design, multipathing, and networking standards make a big difference in having a smooth deployment and stable day-2 operations.

Adopt a solid upgrade/change process: in critical environments, treat firmware upgrades with proper pre-checks, a maintenance window, and, when needed, Dell support involvement.

Get value from monitoring and best practices: use CloudIQ, health checks, and recommended configurations to stay ahead of issues.

If performance, scalability, and enterprise reliability are priorities, PowerStore is a strong choice, just make sure the environment is well designed and managed with good operational discipline.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 9, 2026
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reviewer2791263 - PeerSpot reviewer
CTO at a computer software company with 201-500 employees
Real User
Top 20
Dec 24, 2025
Integrated storage has simplified growth planning but still needs better visibility and ESG insights
Pros and Cons
  • "With Dell PowerStore, we have achieved twenty percent savings compared to the previous solution."
  • "I would rate Dell PowerStore seven or eight out of ten. There are always areas for improvement, which I mentioned earlier."

What is our primary use case?

Dell PowerStore is mainly used for shared storage platforms in small to medium-sized environments where performance is needed, but not necessarily extreme performance, and where a robust and easy-to-use platform is required.

Dell PowerStore could cover use cases in large enterprises for specific domains where organizations want to work in silo mode and avoid high-end platforms that require substantial investments. However, it is clearly built more for small and medium-sized businesses. We use it both internally and for projects we carry out with our clients.

What is most valuable?

The features I find most valuable in Dell PowerStore are the simplicity of use and the variety of configuration choices available, which are more important to us than performance alone. We wanted integrated environments that include the server, switch, and storage components in relatively small form factors, with controlled power consumption and the ability to scale in a flexible and linear way.

Compared to previous solutions, Dell PowerStore mainly improved scalability. We realized we could make smaller upgrade steps and better support the growth of our different sites. Previously, with each storage upgrade project, we questioned whether we should replace the entire infrastructure because the costs were disproportionate. We wanted to move towards something more compatible with an OPEX model for internal re-invoicing rather than major investment projects.

Dell PowerStore helps with growth because we operate in an economic context that remains relatively tight, with a market that has shown uncertainty for at least the last eighteen months. This scalability and predictability allow us to make the right decisions when launching a project. We can determine exactly how much a project will cost in terms of infrastructure needs. We can also make it easier to launch new projects because we have scalability with relatively small steps, unlike before when major investments meant new projects might not consume all the hardware we provisioned. We had to amortize the volume, CPU capacity, and memory, which were not necessarily consumed right away, resulting in wastage relative to our investments. This situation eventually led us to favor the public cloud, and now we are returning more to what we control: on-premises and sovereign cloud.

What needs improvement?

Dell PowerStore could be improved on the recommendation and dashboard side. I would also mention overall visibility, having a single ecosystem in which we can find all of our hardware, whether it is Dell PowerStore or other Dell equipment, and ideally, third-party integrations to have complete visibility into what is happening on the different sites and to integrate it quickly into a global dashboard and single view for users and administrators. This would allow us to know where we stand in terms of capacity planning and performance. A section on corporate social responsibility and energy consumption with advice on what we could improve compared to new hardware and new disk formats that could reduce our footprint would also be beneficial.

I would rate Dell PowerStore seven or eight out of ten. There are always areas for improvement, which I mentioned earlier. However, it does meet day-to-day needs. What we would like is perhaps more visibility, especially on the corporate social responsibility aspect, which is becoming important as we are being pushed for increasingly detailed annual reports covering power consumption, CO2 emissions during operation, emissions during production, and transport costs. Software-based optimizations that help us gain efficiency on the storage side would also be valuable. These optimizations could tell us how much less we consume compared to traditional equipment and how much more storage we provide per square meter. Those are things that could be interesting.

For how long have I used the solution?

I have been using Dell PowerStore for approximately six years.

What do I think about the stability of the solution?

Dell PowerStore is rather stable as a system and reliable. When there are disks to replace or cards, it is done on time. I believe we have good support from Dell. The support teams handle that part effectively.

What do I think about the scalability of the solution?

We have not used technical support for Dell PowerStore on these environments, or if we did, it was not for major, crippling incidents. Any questions that arose were handled by the internal technical teams.

How are customer service and support?

The good relationship we have with Dell today and the partnership we have developed with them, both for our internal uses and for our external customers, made us choose Dell PowerStore in the end.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We looked at other solutions that are perhaps a bit more low-cost before choosing Dell PowerStore. We evaluated solutions mainly for file use cases, such as QNAP or Synology, and for slightly more machine-hosting needs, we looked at DataCore as well.

How was the initial setup?

The deployment experience with Dell PowerStore is relatively simple, consistent with all Dell products. We have teams who have been trained on these technologies since the EMC days, so we are in continuity with what we have known previously.

What about the implementation team?

We have teams who have been trained on these technologies since the EMC days, so we are in continuity with what we have known previously. There was good support from the internal teams with real expertise, and the product remains fairly simple nonetheless.

What was our ROI?

With Dell PowerStore, we have achieved twenty percent savings compared to the previous solution. The savings are mainly on the upgrade thresholds. It is hard to provide a definitive ROI figure because it is more about savings and flexibility that we have gained. For us, there is a real simplification in terms of administration time and a direct saving. We would need to push the analysis further, and that is why we are waiting for those metrics on energy consumption.

What's my experience with pricing, setup cost, and licensing?

We bought Dell PowerStore because it suited us, so I do not really have any comment to make on the price. After all, it is always too expensive, but that is the argument of a buyer.

What other advice do I have?

Around eighty percent of our remote sites are equipped with this type of machine, which is what makes the solution successful, with a total cost of ownership that has perhaps been optimized by twenty to twenty-five percent compared to what we had before. The main gains are on the upgrade steps where we gain financial agility. The overall rating for this review is seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Dec 24, 2025
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reviewer2709096 - PeerSpot reviewer
Infrastructure architect at a healthcare company with 5,001-10,000 employees
Real User
Top 20
May 22, 2025
Streamlines deployment and frees up staff with user-friendly solutions
Pros and Cons
  • "The most valuable feature of Dell PowerStore is the ease of deployment and general use."
  • "I wish there were more options to fine-tune things. Some of the information requires deeper investigation to get data efficiency per data store."

What is our primary use case?

My use case for Dell PowerStore is virtualization and primary data storage.

What is most valuable?

The most valuable feature of Dell PowerStore is the ease of deployment and general use. The ease of use of Dell PowerStore means that we don't have to have as many storage admins, and general people can now use it as opposed to just having specialized teams for that. 

Dell PowerStore has freed up staff to do other things, and they don't have to focus as much on the care and feeding of things on a day-to-day basis. We save approximately 40 man-hours a month, which is significant.

What needs improvement?

Some of the issues I have with Dell PowerStore are more gripes than actual issues. I wish there were more options to fine-tune things. Some of the information requires deeper investigation to get data efficiency per data store. 

I would rather see this as one holistic view, instead of having to dive down to each one to find where a data store is not performing as well as desired.

For how long have I used the solution?

I have been using Dell PowerStore since 2020.

What do I think about the stability of the solution?

Dell PowerStore has been very reliable.

What do I think about the scalability of the solution?

I think Dell PowerStore can grow, especially because we've done in-place upgrades. We've gone from a 1000T to a 3200 live, so we were able to increase the generation from Generation 1 to Generation 2, and then also increase the performance envelope by changing out the controller.

How are customer service and support?

I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've dealt with has been out of Oklahoma for the mid-range tier products, and I've had really good interactions with them over the years.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Dell PowerStore, we were still Dell customers, using Compellent and Unity. We migrated over to Dell PowerStore as an option.

How was the initial setup?

Dell PowerStore is mature now, though we were very early adopters and dealt with different teething pains. It's a mature product now and the ease of use and incremental scalability makes it very attractive for mid-enterprise teams. It fits a wide envelope of use cases, from basic standpoint to high-performance workload that can run without any issues.

What's my experience with pricing, setup cost, and licensing?

I am familiar with the pricing and licensing of Dell PowerStore. The pricing is currently difficult due to global circumstances. The initial attraction was ease of expansion, one thing at a time, but with tariffs there's a lot of fluctuation. The pricing itself is fine, and the fact that we can expand one drive at a time makes it easier to manage capital expenses versus investing in an entire big array.

What other advice do I have?

My overall rating for Dell PowerStore is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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IT Lead System Administrator at a retailer with 201-500 employees
Real User
Top 20
May 22, 2025
Reliability and clean interface significantly boost operational efficiency and reduce management time
Pros and Cons
  • "The features of Dell PowerStore that I appreciate the most are that it just works; it's tried and true and amazing, and we never have to worry about it."
  • "Dell PowerStore does not have features that specifically cater to the needs of our company or industry that are outstanding among others, but reliability is crucial, and ease of management is also important."

What is our primary use case?

We use Dell PowerStore for all of our file storage and our local storage in general. We have all of our VMs running on it, data backups, and file storage is a big thing for us, with everything else in the cloud.

What is most valuable?

The features of Dell PowerStore that I appreciate the most are that it just works; it's tried and true and amazing, and we never have to worry about it. 

A lot of the interface is very clean and easy to use, making it very easy to get done what we need to get done.

One of the benefits I have seen from using Dell PowerStore is ease of use. While it is one of the biggest things, another huge benefit is that we have implemented other solutions and had issues with them—hardware, software, whatever it may be—and we don't have those issues using Dell PowerStore; it just works and is very reliable.

What needs improvement?

How Dell PowerStore could be better or improved is still to be determined with AI. Currently, it suits many of our needs, and there isn't much to want out of it because they are very good and innovative with their solutions.The first thing that comes to mind for improvement would be education. While I know that some educational resources exist, knowing about them would be beneficial, and if I dealt more with our representative to get more education on some aspects, that would be helpful.

For how long have I used the solution?

I have used Dell PowerStore off and on for 15 years, and recently, for the last two years, we have gone back with Dell PowerStore.

How are customer service and support?

If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because that's perfect and nobody's perfect, but I would say it's up there, around eight or nine for sure, as they are always very helpful and responsive.

What would make it a 10 is hard to say since that's a perfect score, but it ticks many of our boxes and we really enjoy working with Dell. I don't have anything negative to say.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before we decided to go with Dell PowerStore, we did consider other solutions and used to have a different solution. Then it caused problems, so we ended up going back with Dell and implementing Dell PowerStore.

What was our ROI?

I have seen a return on my investment in Dell PowerStore. One of the biggest ways is through time savings; we don't have to mess with Dell PowerStore as it just works, and that in itself is a huge ROI.

Comparing Dell PowerStore to our previous solution, we have significantly decreased our time spent on management. 

Annually, we used to spend considerable time configuring, reconfiguring, troubleshooting, and contacting support because things weren't working. It's night and day using Dell PowerStore—we don't do any of that, which is great.

What other advice do I have?

Whether Dell PowerStore supports our AI initiatives is to be determined, as we have been figuring out how we are going to implement these technologies. What we are planning to do with AI in the context of Dell PowerStore is still undecided since it's a new technology, but we are exploring options. Dell PowerStore does not have features that specifically cater to the needs of our company or industry that are outstanding among others, but reliability is crucial, and ease of management is also important. 

I see Dell products growing with our future needs. I feel very comfortable with the scalability of the Dell PowerStore solution for our long-term plans. I can expand and keep using, and scale what we need to do. We don't have any performance metrics or benchmarks in place to measure success with Dell PowerStore; uptime is significant, and it has been great.

For the size of our company, Dell PowerStore has supported our growth and operational success very well. Dell as a whole has been awesome, always there to support us. We are working on a PC refresh right now, and our representative has been very helpful, always a phone call away.

On a scale of 1-10, I rate Dell PowerStore a 9.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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reviewer2707395 - PeerSpot reviewer
Manager, Technical Operations at a construction company with 1,001-5,000 employees
Real User
Top 10
May 21, 2025
Enhanced support aids complex environments but clunky interface needs improvement
Pros and Cons
  • "he support for Dell PowerStore is exceptional."
  • "The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten."
  • "I have realized nothing exemplary from using Dell PowerStore, except hat the user interface is clunky, and we've had issues with that."
  • "The interface of Dell PowerStore reminds me of the Cisco mentality where it's just boxes moving around as you're clicking; it's not easy to understand what you're trying to do, and you have to have solid documentation to navigate the system and make changes to ensure you're not jeopardizing your system as you present and remove storage and expand LUNs."

What is our primary use case?

We have a large Citrix environment and a large VMware environment, virtualized server infrastructure, and we use Dell PowerStore for our medical organization, so our imaging for x-rays and all those are stored on there, along with some backups. 

What is most valuable?

We're just exploring AI use cases for Dell PowerStore currently, as we're in the early stages of it. We definitely can see the potential of helping our medical staff come to conclusions quicker, also our financial team, which can get very complex with insurance and billing, and we're looking for opportunities there. We're also looking at opportunities in my field in IT to support staff more quickly, so there's a lot of potential across the board with supply chain issues and all that kind of infrastructure.

I don't have many features to highlight for Dell PowerStore. I do appreciate the warranty support side of it. When we've had issues, it's been easy to get them rectified. 

What needs improvement?

I have realized nothing exemplary from using Dell PowerStore, except hat the user interface is clunky, and we've had issues with that. 

The interface of Dell PowerStore reminds me of the Cisco mentality where it's just boxes moving around as you're clicking; it's not easy to understand what you're trying to do, and you have to have solid documentation to navigate the system and make changes to ensure you're not jeopardizing your system as you present and remove storage and expand LUNs. 

Some other vendors in that space are innovating in that area, making lives easier for engineers, however, it seems the Dell PowerStore solution doesn't cater to that need, and I'm seeing more and more that my colleagues in other organizations are experiencing the same problem and turning to other more user-friendly solutions.

For how long have I used the solution?

The organization has been using Dell PowerStore for 15-plus years, maybe longer.

What do I think about the stability of the solution?

They're very stable; our infrastructure stays up, and we very rarely have any outage, occurring approximately once every three years.

What do I think about the scalability of the solution?

Dell PowerStore grows with our needs and scales effectively. In the past, we've expanded our usage of Dell PowerStore substantially; in healthcare, we have to keep our data indefinitely, so we're always increasing our storage.

How are customer service and support?

The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is slightly more expensive than some other competitors when it comes to pricing, setup costs, and licensing.

Which other solutions did I evaluate?

In some cases, we haven't decided to purchase Dell PowerStore; we've been going with other competitors as in some cases it's easier and slightly cheaper. 

What other advice do I have?

I'm not aware of other competitors at this level, so when asked about other competitors and their AI use cases, it's early in this world for many organizations, but Dell is leading it currently. If they're going to be using AI, this changes everything regarding Dell PowerStore. If it has built-in AI at the storage layer, at least the compute for it, that's only going to enhance that situation, and if your data's on-premises, that's a game changer.

We covered the cons of Dell PowerStore; as for the pros, we have a strong relationship with Dell and that partnership, and some of the innovations we're talking about today sound interesting to me. There's a good reputation there, and we've had great success with support.

I would rate Dell PowerStore as a solution overall at a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
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Amalludin-Yahya - PeerSpot reviewer
Principal Engineer at a comms service provider with 201-500 employees
Real User
Top 10
Jul 2, 2025
User-friendly interface and efficient capacity expansion improve operational management
Pros and Cons
  • "The best features in Dell PowerStore are that it's easy to manage; for the customer user interface, customers can start learning and provision everything, and manage the system easily."

    What is our primary use case?

    I'm currently working with a Dell partner in Saudi Arabia and collaborating on EMC solutions. I'm working with Dell PowerStore, PowerScale, and Unity, especially the SAN storage and NAS storage. Dell PowerStore is used for their server environment, for ESXi, environment, for VMware environment, for database, Oracle database. 

    We have Dell PowerStore 3000T; we are currently using Dell PowerStore 3000T. For some customers, they have clustering of multiple Dell PowerStore appliances. I utilize the built-in integrations for VMware and Oracle ecosystems, but I found that most of the customers are not using them, even though they know that it works, especially with VMware vCenter. They prefer individual administration, meaning they go directly to Dell PowerStore rather than using vCenter to manage Dell PowerStore.

    What is most valuable?

    The best features in Dell PowerStore are that it's easy to manage. For the customer user interface, customers can start learning and provision everything, and manage the system easily. From the operational efficiency perspective, Dell PowerStore has helped improve operational efficiency for most customers here, as they will arrange their EMC residency to manage their product on-site. It's easy to expand Dell PowerStore in terms of scaling up.

    What needs improvement?

    There are things I would like to see improved or enhanced in Dell PowerStore, such as they should invest in technology using NVMe. I know that they have the TLC NVMe, so they should use a different type of NVMe, which is much faster, similar to pure storage.

    Also, they don't have replication capability; we have to use another appliance to do the replication. I think they should implement replication capability on Dell PowerStore.

    For how long have I used the solution?

    I have been working with Dell PowerStore since they started selling it. I worked for EMC from 2000 until 2022.

    What do I think about the scalability of the solution?

    Clustering Dell PowerStore appliances is easy. You manage from one graphical user interface.

    How are customer service and support?

    My experience with the technical support and customer support for Dell PowerStore is good. However, when it was during EMC, it was much better. Now, during Dell's time, it's not as good as it used to be. They're getting worse. I don't know whether Dell is really invested in customer support. 

    Depending on the product, for Dell PowerScale or for Dell PowerStore, I would rate it eight. It depends on which support center you are engaged with, because I have experience with some support centers where their support made a wrong decision.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    In terms of deployment and initial setup, the question is unfair because I've worked with a SAN environment for more than 22 years. It's easy for me to set up.

    What was our ROI?

    The benefits that Dell PowerStore brings to customers include trust in EMC storage, which is why they keep buying. It's easy for migration and future migration.

    What other advice do I have?

    I can share advice and recommendations with users who are looking into implementing Dell PowerStore for their companies or organizations from an implementation perspective. I would assess Dell PowerStore's data resiliency and cybersecurity features as good because Dell is continuously updating about any issues with any loopholes in their products. They keep giving the advice, so we just follow, do upgrades on the firmware. Dell PowerStore's cybersecurity and resiliency features meet customers' needs in this aspect because so far they haven't complained about anything.

    I utilize the add capacity abilities of Dell PowerStore, which is good because, compared to the previous Unity and the storage pool where you had to buy multiple drives to add, with Dell PowerStore, you can buy one drive and plug it in to increase capacity. I know about the compression and the deduplication technologies in Dell PowerStore. It's important. I believe other vendors also do deduplication, compression, and if they don't do it, then they might be left out by other competitors.

    I find Dell PowerStore stable. Regarding the workload performance of Dell PowerStore, I don't do performance testing, but Dell PowerStore is good, so customers do not complain about any performance issues. They just do the clustering based on the application. Overall, I rate Dell PowerStore an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jul 2, 2025
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    Updated: February 2026
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    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.