What is our primary use case?
We are using Dell PowerStore for different kinds of workloads. They use Dell PowerStore for mission-critical or high-performance purposes.
We have customers all across the globe and in different verticals, including manufacturing, healthcare, and finance. HCL Tech provides Dell PowerStore, and we also create a service model for end customers similar to storage as a service that Dell offers. There is a big contract between HCL Tech and Dell Technologies through which we use these Dell PowerStore devices and create storage as a service to support our end customers across the globe.
Our team is validating Dell PowerStore for some Gen AI use cases, but we are still working on that as it's not finalized.
We mainly work with 3000 and 5000 models. We don't work much with the entry level models.
How has it helped my organization?
We are using these storage devices in our data center or our Colo facility. We offer storage as a service, and it helps us to maintain our SLA, which is very important. There should be no P1s. Dell PowerStore provides ease of work.
We get efficiency. There are cross-replication features with the additional hardware. That gives the additional edge in terms of performance throughput. There are some other features as well to help us meet our customer requirements.
One customer on their old hardware had a DRR of only 2:1, but with Dell PowerStore, they got a DRR of 5:1. That's the level of efficiency they get. On the existing hardware, I would have to deploy one petabyte storage box to address customer requirements, whereas with PowerStore, I only need 500 terabytes of usable capacity to address the same requirement. That helps us to reduce our overall rack, space, or power requirements.
We create unified storage boxes for various workload requirements of our customers. We are able to get better efficiency for different workloads. We can easily showcase to customers the capability or value proposition with Dell PowerStore to address multiple workloads and provide efficiency on the storage side. With other platforms, I have to use specific protocol-based devices, not the unified one.
Performance-wise, it's completely fine. Be it database workload, apps, VMs, or any other workload. We were able to address the same. For one of the customers, we were using different workloads in the same box. We were able to meet the expectation for our end customer in terms of IOPS or throughput. We didn't face any challenges. It gives us high DRR even if we have multiple workloads.
It is easy to use. With the same portal, I can manage everything.
What is most valuable?
The most important aspect of Dell PowerStore in comparison to any other platform is that it helps us save costs while giving more value per GB per dollar spent. It provides an industry-leading DRR ratio. I can get a five-to-one DRR on Dell PowerStore, which helps bring more capacity in 1U or 2U platforms. It helps save not only on the storage box itself but also on power and rack space. It delivers high performance without compromising anything on the performance side. That's a major advantage with Dell PowerStore.
It improves operational efficiency because the portal through which we can access the devices is very convenient. We can configure and assign storage to different VMs or different resources. In the same single pane of glass, we can access multiple devices.
What needs improvement?
One thing they need to work on is creating an app sync or the Metro Cluster functionality. Currently, it requires a different hop as we have to add multiple switches to build that functionality for replication from one data center to another. If that could be bundled in a base Dell PowerStore by default, it would be great. That's because most of the time, we are doing the same replications, and if that can be enabled without any additional license or hardware, it would be very beneficial.
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For how long have I used the solution?
It has been close to six to seven years now.
What do I think about the stability of the solution?
We have not experienced any stability issues.
What do I think about the scalability of the solution?
We are able to scale up or scale out effectively. There are certain cases where we decided to go with a certain capacity on day one, but depending on growth and future plans, we can extend the same box by adding more disks. We can add more controllers and scale out too. All those options are available, and there are operational considerations while doing that. In terms of taking some downtime if required, it won't be a significant task for us with Dell PowerStore.
How are customer service and support?
I am not the person who is directly connected with the tech support team, but from our team's feedback, we were able to get the right support from Dell, and their people are responsive in addressing tickets.
How was the initial setup?
With one or two accounts, we faced some challenges due to patch upgrades, but after Dell resolved the issue, it's pretty straightforward, and we're finding it very easy.
All the upgrades we have done are from other devices to Dell PowerStore, not from Dell PowerStore to Dell PowerStore.
Based on customer requirements and performance, we need to identify the right product of Dell PowerStore. Starting from 1200, 3200, 5200, 9200, we need to define which category or SKU we need in terms of exact performance requirements to provide better results. If there is a requirement for higher IOPS and we go with the 3200, that could become an issue at a later stage. If we need more capacity or higher IOPS, then we have to go with a higher box that can address the requirements.
What about the implementation team?
We generally utilize ProDeploy services from Dell. With ProDeploy services, we need to ensure site readiness and follow basic steps before the Dell engineer arrives for installation and configuration. We need to complete all prerequisites required for those services and plan accordingly with the Dell engineer.
What was our ROI?
We are able to bring an advantage of close to 10% to 15% at least. In some cases, depending on capacity, it can go even higher.
What's my experience with pricing, setup cost, and licensing?
HCL Tech has a TLA with Dell, so in terms of price point, we are very competitive. Based on my experience, the cost of Dell PowerStore for around 500 GB of capacity is very competitive compared to any other platform in the market.
What other advice do I have?
Dell PowerStore gives better performance in terms of dollar value spent because it provides higher efficiency and better performance than other products. The cons include a few use cases where you might face challenges, such as workload issues due to patch configuration needs.
Overall, Dell PowerStore is very competitive in the market and able to beat the competition. I'm getting the same unified platform, which can address different workloads on the same device, giving better value for money in a secure and agile environment.
I would rate Dell PowerStore a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner