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Manager, IT Infrastructure at a computer software company with 51-200 employees
Reseller
Top 10
Jun 30, 2025
Unifies scattered data into a single accessible dashboard and boosts IT infrastructure performance
Pros and Cons
  • "I configured the storage for a customer, and they had all the scattered data placed on different servers; I consolidated all the data into a single dashboard accessible via Dell PowerStore Manager, which improves performance and IT infrastructure."
  • "The setup is very simple, but it's costly."

What is our primary use case?

I use the product for computers to connect servers with storage, integrating computations and actions performed on the servers with vCenter and a single console or storage console.

What is most valuable?

In my experience, its effective capacity and effective storage capacity are notable features that differentiate it from others. I configured the storage for a customer, and they had all the scattered data placed on different servers. I consolidated all the data into a single dashboard accessible via Dell PowerStore Manager, which improves performance and IT infrastructure.

What needs improvement?

I don't think there is room for improvement in my opinion. It's already in a good state. I don't recall any issues, at least at this time.

For how long have I used the solution?

I have used the solution for almost two years.

Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the stability of the solution?

I haven't observed any glitchy behavior. It's a pretty stable product.

What do I think about the scalability of the solution?

In my experience, you can scale it to any limit. You can expand through the expansion enclosures and add capacity and performance as well. It's easy.

How are customer service and support?

Customer service is good, and support is also good from Dell.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Dell PowerStore, I used Unity. It wasn't a struggle. It was a customer call, and it was for expansion rather than any issues they were facing. They acquired Dell PowerStore for their expansion purposes.

How was the initial setup?

I found that the initial setup is not complex. You can go to the default password credentials or use your PowerStore management dashboard. From there, you can set your designated IP addresses and credentials, and then easily configure the storage with your setup.

What was our ROI?

In my experience, it's worth ROI in terms of performance and improvement in their IT infrastructure through many other aspects. Eighty percent.

What's my experience with pricing, setup cost, and licensing?

The setup is very simple, but it's costly.

What other advice do I have?

I would rate the overall product a nine out of ten. I think it might be almost nineteen or ninety-five percent they are claiming fine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 30, 2025
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reviewer2402931 - PeerSpot reviewer
President at a tech services company with 11-50 employees
Real User
Top 10
Jun 5, 2024
More features appear with every iteration of the software
Pros and Cons
  • "The solution's migration feature is very valuable, but the most valuable thing is that more features appear with every iteration of the software."
  • "As a partner, I'd like to be added to each customer's CloudIQ to take a look."

What is our primary use case?

Most of our solution's use cases include VMware. There are migrations from several different platforms and servers using virtual environments.

How has it helped my organization?

Several of our customers with just SSD components implemented Dell PowerStore, and their reporting time went from two hours to ten minutes.

What is most valuable?

The solution's migration feature is very valuable, but the most valuable aspect is that more features appear with every iteration of the software.

Our organization uses CloudIQ to manage and analyze our Dell storage. Using CloudIQ has benefited our organization by projecting when we'll be full and telling us about the mechanics of things. It really gets ahead of any problems.

The solution's overall energy consumption would be less than that of SSDs or traditional drives.

Dell Technologies has good environment, social, and governance (ESG) values.

We implemented Dell PowerStore to address the challenges of speed and our in-line compression. The solution also helps with power efficiency, scalability, and data reduction.

Dell will say the data reduction is four, but realistically, it's 2.5. If the customer approaches Dell, they ask the customer to read the fine print. I've had to buy drives for my customers because Dell was unclear on making it good. So, we made it good ourselves because of our reputation.

We use Veeam for backup because Dell cybersecurity is a lot expensive.

We use Dell PowerStore's integration with VMware. Since the solution is integrated with VMware, we can perform many of our controls from VMware vCenter.

We have been able to reduce our organizational footprint using Dell PowerStore. We had a component with six departments, and we went from 12U to 2U, which probably used less power.

The environment in which this solution is used depends on the customer. Most of the time, it's either in a data center or a corporation.

Two clients use AWS, and others use Azure to deploy the solution. Dell PowerStore is a reliable solution.

What needs improvement?

The solution's pricing needs to be moderated a bit. As a partner, I'd like to be added to each customer's CloudIQ to take a look.

For how long have I used the solution?

I have been using Dell PowerStore for three years and five months.

What do I think about the stability of the solution?

Dell PowerStore is a stable solution.

What do I think about the scalability of the solution?

The solution provides good scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used the Compellent solution. We switched to Dell PowerStore because Compellent was approaching its end of life, and all its features are included in Dell PowerStore.

What about the implementation team?

Dell PowerStore is implemented in the data center in person, and we've been doing the deployment ourselves as a certified partner.

What was our ROI?

The solution provides a return on investment within 12 to 18 months.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is always too high.

Which other solutions did I evaluate?

Before choosing Dell PowerStore, we evaluated Pure Storage.

What other advice do I have?

Overall, I rate the solution nine and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Director, Enterprise Architecture at a healthcare company with 10,001+ employees
Real User
Top 20
Jun 4, 2024
Helps improve security, latency, and our speed to market
Pros and Cons
  • "The latency and the security are the most valuable features of Dell PowerStore."
  • "Dell PowerStore can improve the integration with VMware."

What is our primary use case?

We have a lot of distribution centers, and we are looking at infrastructure that gives us that low latency and helps us with the IoT and edge computing, like, robotic arms and things like that.

We implemented Dell PowerStore to address security and latency in our infrastructure.

How has it helped my organization?

The biggest benefit we have seen from Dell is the speed to market. In the past, we struggled to meet demand in our facilities, and with the Dell partnership, we are seeing the benefit.

Dell PowerStore helps with our workload reduction. At the end of the day, our goal is to reduce our TCO. 

What is most valuable?

The latency and the security are the most valuable features of Dell PowerStore. The latency is important because we are a distribution center that has workers who pick drugs and medical devices off the conveyor belt, so the efficiency is important. We also want to make sure that everything is secure and that we have an easy way to manage our infrastructure. 

What needs improvement?

Dell PowerStore can improve the integration with VMware.

For how long have I used the solution?

I have been evaluating Dell PowerStore for six months.

What do I think about the stability of the solution?

So far the stability has been good.

What do I think about the scalability of the solution?

We have not had any concerns about the scalability so far.

How are customer service and support?

The technical support has been good so far but we are still in the evaluation phase and have not run into any major issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Pure Storage and a lot of legacy tools. We switched to Dell PowerStore based on the recommendations from Dell about the increased security and what we heard from others that PowerStore is a better solution.

How was the initial setup?

The deployment was good.

What about the implementation team?

We used Storage IT and Dell for the implementation.

Which other solutions did I evaluate?

We evaluated Pure but decided on PowerStore because of the cost.

What other advice do I have?

I would rate Dell PowerStore eight out of ten for its security and TCO.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at a computer software company with 11-50 employees
Real User
Top 10
Jun 3, 2024
Offers great features like deduplication and compression to users
Pros and Cons
  • "Dell PowerStore's valuable feature stems from an area named Metro Volume, which is quite simple to implement. The feature works fast and is good."
  • "The support team should have more people with experience in the solution's installation process, as it is one of the areas where I see certain shortcomings."

What is our primary use case?

Dell PowerStore is useful in the area of virtualization and block storage.

How has it helped my organization?

My company has benefited from the use of the solution since it is possible to have the monitoring functionality everywhere with the product in place.

What is most valuable?

Dell PowerStore's valuable feature stems from an area named Metro Volume, which is quite simple to implement. The feature works fast and is good.

It has high levels of deduplication and compression.

The challenge my company was trying to address with the implementation of Dell PowerStore was performance. For some applications, Dell PowerStore was not so good, but in general, it is a good product.

I have worked on all of the models offered under Dell PowerStore.

Speaking about the increase in performance of our company's applications, I would say that though in some cases, the performance was reduced, the overall performance was increased by 20 to 30 percent.

My organization uses Dell CloudIQ to manage and analyze Dell storage.

I use VMware with Dell PowerStore's integration feature. The integration of VMware with Dell PowerStore has improved our company's ability to see information about virtual machines directly from the storage console.

Sometimes, my company has been able to reduce our organizational footprint or data consolidation using Dell PowerStore by helping us reduce the number of devices and by helping us migrate from old to new storage products.

In terms of the environment where the solution is used, my organization deploys it on multiple sites. At times, my company deploys the tool at a single site, depending on the needs of our customers.

What needs improvement?

From an improvement perspective, the tool should focus on making it possible for users to configure the tool in a uniform mode with its good features.

The support team should have more people with experience in the solution's installation process, as it is one of the areas where I see certain shortcomings.

For how long have I used the solution?

I have been using Dell PowerStore since it was launched. My company is a business partner with Dell. Our organization is also a service provider of Dell.

What do I think about the stability of the solution?

I think Dell PowerStore is a good product that offers stability.

What do I think about the scalability of the solution?

The product's scalability is good because my company can group multiple Dell PowerStore boxes together, helping us increase capability and performance.

How are customer service and support?

Sometimes, I have contacted the solution's technical support, and I would say they were good, but it all depends on the problem. I remember that I had called the support team once to resolve an issue associated with the product, and they resolved it quickly. I rate the support team an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has never worked with other products that can be compared with Dell PowerStore.

How was the initial setup?

The product's deployment phase has been simple.

The primary deployment model for Dell PowerStore can be described as an on-premises one.

What was our ROI?

Though I have no data, I think that our company's customers have experienced an ROI from using the product.

What's my experience with pricing, setup cost, and licensing?

The licensing model offered by the product is simple for our company to look into.

What other advice do I have?

I rate Dell PowerStore a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Responsable arwuitectura at a transportation company with 10,001+ employees
Real User
Top 10
Jan 31, 2024
Simplifies storage management and improves performance
Pros and Cons
  • "Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible."
  • "We are happy with the service in general. The only thing would be the price of the platform."

What is our primary use case?

We use Dell PowerStore in all corporate infrastructures. It is being used in the two data centers that we have here in Madrid. We have it deployed on all our systems.

By implementing Dell PowerStore, we mainly wanted to cover all the needs for our ERP and our entire corporate system.

How has it helped my organization?

The performance of the storage layer has improved.

We use CloudIQ to manage and analyze our Dell storage. It has significantly simplified storage management and helped us feel more calm about this issue.

The overall energy consumption of Dell PowerStore is appropriate.

I have felt a change in terms of the data consolidation/footprint reduction as compared to our old system, but I cannot say exactly how much reduction there is.

When it comes to the values around environment, social, and governance (ESG values), they are very committed to the whole issue of sustainability. I am happy to know that their goals are in favor of this issue. It is an initiative that stands out in today's market.

What is most valuable?

Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible.

What needs improvement?

We are happy with the service in general. The only thing would be the price of the platform.

For how long have I used the solution?

I have been using Dell PowerStore for three years.

What do I think about the stability of the solution?

The stability is very good. We have not had any problems with them. They are very robust storage cabins.

What do I think about the scalability of the solution?

We have already scaled several times, and the result has been very satisfactory.

How are customer service and support?

Their support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CX 340, CX 500, VNX, VPLEX, and a few others. We switched mainly because of technological evolution and performance.

Nowadays, we are required to find a solution that gives storage options for high-weighted data. It is something that the management is asking us to do. We need to incorporate services that are sustainable and that help us reduce our impact and our carbon footprint.

How was the initial setup?

The implementation was not complex. The whole process was very simple.

We had a clear migration strategy. We have had virtualized storage for a long time. In the end, it was a replacement of other EMC arrays because we had the old VNXs and Unity deployed. The migration process was done in the best recommended way, considering the client’s use case. We relied on VPLEX, and that allowed us to have no loss of service and quite high flexibility. We used KISER services for this.

What was our ROI?

I have seen an ROI in terms of the reduction of the space that we need in the data centers and reduction in the computing capacity. We have reduced infrastructure but the same performance.

What's my experience with pricing, setup cost, and licensing?

It is an expensive service but within the market range.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerStore a ten out of ten.

Foreign Language:(Spanish)

Simplifica la gestión del almacenamiento y mejora el rendimiento

¿Cuánto tiempo llevas usando esta solución?

He estado usando Dell PowerStore durante tres años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Lo utilizamos en todas las infraestructuras corporativas. Se está utilizando en los dos centros de datos que tenemos aquí en Madrid. Lo tenemos implementado en todos nuestros sistemas.

Al implementar Dell PowerStore, principalmente queríamos cubrir todas las necesidades de nuestro ERP y de todo nuestro sistema corporativo.

Comparta cómo Dell PowerStore ha mejorado su organización. Si no fue así, explique por qué.

El rendimiento de la capa de almacenamiento ha mejorado.

Usamos CloudIQ para administrar y analizar nuestro almacenamiento Dell. Ha simplificado significativamente la gestión del almacenamiento y nos ha ayudado a sentirnos más tranquilos sobre este tema.

El consumo de energía general de Dell PowerStore es apropiado.

He sentido un cambio en términos de consolidación de datos/reducción de huella en comparación con nuestro sistema anterior, pero no puedo decir exactamente cuánta reducción hay.

Cuando se trata de valores ambientales, sociales y de gobernanza (valores ESG), están muy comprometidos con todo el tema de sostenibilidad. Me alegra saber que sus objetivos están a favor de este tema. Es una iniciativa que destaca en el mercado actual.

¿Qué características le han parecido más valiosas y por qué?

Su flexibilidad es valiosa, hemos tenido algunos momentos en los que hemos tenido que adaptarnos y ha sido bastante flexible.

¿En qué áreas se podría mejorar Dell PowerEdge PowerStore?

Estamos contentos con el servicio en general. Lo único sería el precio de la plataforma.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Usamos CX 340, CX 500, VNX, VPLEX y algunos otros. Cambiamos principalmente por la evolución tecnológica y el rendimiento.

Hoy en día, debemos encontrar una solución que brinde opciones de almacenamiento para datos de alto peso. Es algo que la dirección nos pide que hagamos. Necesitamos incorporar servicios que sean sostenibles y que nos ayuden a reducir nuestro impacto y nuestra huella de carbono.

¿Antes de elegir, evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Es un servicio caro pero dentro del alcanc

e del mercado.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Ya hemos escalado varias veces y el resultado ha sido muy satisfactorio.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad es muy buena. No hemos tenido ningún problema con ellos. Son cabinas de almacenamiento muy robustas.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

He visto un ROI en términos de reducción del espacio que necesitamos en los centros de datos y reducción de la capacidad informática. Hemos reducido la infraestructura pero mantenemos el mismo rendimiento.

¿La configuración inicial fue sencilla o compleja y de qué manera?

La implementación no fue compleja. Todo el proceso fue muy sencillo.

Teníamos una estrategia migratoria clara. Hace tiempo que contamos con la modalidad de almacenaje virtualizado. Al final, fue un reemplazo de otros arreglos de EMC porque teníamos implementados los antiguos VNX y Unity. El proceso de migración se realizó de la mejor manera recomendada, considerando el caso de uso del cliente. Confiamos en VPLEX y eso nos permitió no tener pérdida de servicio y tener una flexibilidad bastante alta. Para ello utilizamos los servicios de KISER.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es muy bueno.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

9.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell PowerStore? Por favor explique por qué.

Calificaría a Dell PowerStore con un diez.



Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a tech services company with 201-500 employees
Real User
Top 10
Jun 4, 2024
Ahead of other competitors in basic cyber resilience
Pros and Cons
  • "The most valuable features of Dell PowerStore are the resilience, scalability, flexibility of expansion, and ease of managing the entire solution including the servers and storage."
  • "There is an issue with Dell PowerStore related to future expansions which are software-related."

What is our primary use case?

We usually use Dell PowerStore in enterprise environments like banks and financial insurance companies that use it for their core banking.  

How has it helped my organization?

Dell PowerStore improves our customer's resilience. Working in this mission-critical infrastructure is one of the most important features.

CloudIQ is a friendly interface where we can manage and expand on different solutions from one place.

Dell Technologies' ESG values are one of the most important factors in our customer's decisions. They are more focused on a friendly environment than other aspects and Dell is a step ahead of other vendors when it comes to this.

From my position as CEO, no feature was required by our customer specifications that PowerStore does not cover. It can address all of the requirements.

The cybersecurity world is developing quickly and the integration with storage solutions is important. Dell is ahead of other competitors in basic cyber resilience.

Our last PowerStore implementation has reduced our customers' footprint by up to 80 percent by replacing other technology like IBM. This was an important feature for our customer because their space in the data center was limited and this represented a huge improvement for them.

For our customers who require the data reduction guarantee, we can offer that commitment with Dell's support. Dell backs this guarantee for our critical accounts and global accounts where these requirements are important to be reached. 

What is most valuable?

The most valuable features of Dell PowerStore are the resilience, scalability, flexibility of expansion, and ease of managing the entire solution including the servers and storage.

What needs improvement?

There is an issue with Dell PowerStore related to future expansions which are software-related. This caused some issues with my largest customer in Romania. Hopefully, the new model will increase performance making it more efficient. 

For how long have I used the solution?

I have been using Dell PowerStore for eight years.

What do I think about the stability of the solution?

Dell PowerStore is stable.

What do I think about the scalability of the solution?

Dell PowerStore is scalable.

How are customer service and support?

The Dell customer support is responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

My team has good experience deploying PowerStore because they have been working in this area for many years. Our customers are happy with our implementation services.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

It is easy to work with Dell from the licensing perspective. I hope they will keep this part as it is not moving very fast into the subscription because, in some accounts, this can generate a big disruption. Especially in the public sector. From that perspective, the licensing flexibility that Dell offers is bigger than other vendors.

Which other solutions did I evaluate?

From the technological perspective, PowerStore and other vendors like HP always have good technology. The biggest difference is the way we implement it. We are more confident implementing PowerStore and usually working with global customers. That means for us, it's easy, and we are very confident when we implement this type of solution compared with other vendors. But from a technical perspective, other vendors like HP also offer good technology.

What other advice do I have?

I would rate Dell PowerStore nine out of ten.

In terms of power consumption, I don't see a difference in the amount of power Dell PowerStore consumes compared to other vendors.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Peter Dannefalk - PeerSpot reviewer
Recovery Specialist at a tech services company with 11-50 employees
Real User
Top 10
Oct 30, 2024
It's a reliable solution that reduces our footprint
Pros and Cons
  • "The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years."
  • "The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage."

What is our primary use case?

We use Dell PowerStore for our local operations and as a backup service that we provide. We use it for some VMware, but it's primarily for backups. 

How has it helped my organization?

Dell PowerStore has provided us with a lot of disk space that is easy to handle. The solution has also helped reduce our organizational footprint by about 50 percent. We have six units. That's less than what used to be on the rack. 

What is most valuable?

The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years.

What needs improvement?

The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage.

For how long have I used the solution?

We have been using Dell PowerStore for the last five years.

What do I think about the stability of the solution?

Dell PowerStore is stable. We haven't had any issues with it.

What do I think about the scalability of the solution?

Scalability with Dell PowerStore is probably good, but we haven't had the opportunity to increase disk space as we have not needed it beyond our initial purchase.

How are customer service and support?

I rate Dell support nine out of 10. We have not needed much support from Dell since the solution has been working well. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned from a system called EcoLogic, which was another Dell solution. We started with EcoLogic about 20 years ago and switched to Dell PowerStore about six years ago because EcoLogic was no longer available. We needed new disks because our old ones were wearing out. PowerEdge was priced well.

What's my experience with pricing, setup cost, and licensing?

The pricing structure and licensing model of Dell PowerStore are very good and I like it. We chose it because it was reasonably priced and met our requirements.

Which other solutions did I evaluate?

We considered other disk systems, but they were too expensive.

What other advice do I have?

I rate Dell PowerEdge Servers nine out of 10. They do their job and cause us no problems. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hamed Mohamed - PeerSpot reviewer
Adv. Service Manager at a tech services company with 51-200 employees
Real User
Top 20
Sep 10, 2024
Straightforward with great snapshots and no complicated configuration
Pros and Cons
  • "There is no complicated configuration for queries and calls. You just create a model and go."
  • "The pricing could be lower. It is very expensive."

What is our primary use case?

Typically, the customer uses it and we manage it. We primarily use it to host the sub server.

How has it helped my organization?

snapshot policy you can take a versions as a backup in less than seconds and quickly created volumes from snapshot provide more flexibility and fast provisioning 
compression and deduplication of overall hosted data maximize the benefits from the actual physical size with a ratio of 1:3 at least.

What is most valuable?

The usage of the system is very straightforward. It is simple and easy to use.

It has great snapshots. I can take a million snapshots and also schedule the timing.

There is no complicated configuration for queries and calls. You just create a model and go.

This generation of the product, overall, has been very nice. 

It is stable.

The solution can scale. 

What needs improvement?

There are a lot of features in IBM that we'd like to see in PowerStore as well. It has more deduplication and compression processes, all the storage, so that they do not depend on the tool embedded in the cluster. 

The pricing could be lower. It is very expensive.

For how long have I used the solution?

I've been using the solution for at least six months. 

What do I think about the stability of the solution?

The stability is good. It is reliable. There are no bugs or glitches and it doesn't crash or freeze. It's been perfect so far.

What do I think about the scalability of the solution?

The solution can scale. We can attach an expansion as needed. So far, seeing as how I haven't collected all of the information in regard to scaling, I'd rate it seven out of ten.

We have three storage admins. The customer likely exceeds 20,000 users globally.

The client does not have plans to increase usage at this time. 

How are customer service and support?

I've contacted technical support, They are fine. They are helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have received a new storage device from HP. It is MSA storage.

How was the initial setup?

While I did not see the deployment, my understanding is that it is easy.

What's my experience with pricing, setup cost, and licensing?

The price is very, very expensive. It is more expensive than IBM, for example. Likely the cost is $400,000 whereas IBM may be $250,000. This is a one-time payment to buy the device. There are no subscription costs. There are no other costs for support.

Which other solutions did I evaluate?

We've looked into IBM SS7 300 as well. I'd recommend it as it has many abilities. It can carry some uploads from storage clusters. 

What other advice do I have?

We are service providers.

The solution is on-premises at our company and we manage it for the customer remotely via a private cloud.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.