I am currently using the model 1000 for Dell PowerStore. We are using Dell PowerStore for two needs: for block storage and as a file server.
Solution Architect at a outsourcing company with 201-500 employees
Supports dual use cases for block and file storage but requires improvement in configuration complexity and reliance on support
Pros and Cons
- "Dell PowerStore as a product has a sufficient quantity of functionalities and is more functional than other storages in the mid or top tier."
- "I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore."
What is our primary use case?
What is most valuable?
Based on my experience, I would recommend Dell PowerStore to others in some cases. I cannot explain the size of the company that would benefit from Dell PowerStore because a company could be small but have large data or need multiple functionalities in the same device. The decision depends on requirements rather than company size.
What needs improvement?
I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore. There is also a huge dependency on Dell EMC engineers.
For how long have I used the solution?
I am still using Dell PowerStore.
Buyer's Guide
Dell PowerStore
November 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,929 professionals have used our research since 2012.
What do I think about the stability of the solution?
I am not satisfied with Dell PowerStore. Stability and complexity of some features and configurations are issues with Dell PowerStore. I would rate the product's stability at about six out of ten, not more.
How are customer service and support?
Technical support by Dell is much better, but generally, there is a lot of dependency on Dell technical support. For example, if we need to upgrade the firmware of a device, we need to contact support engineers. We need to grant internet access for storage, which in some cases is not acceptable.
I would rate the quality of technical support at about eight out of ten. The only drawback is that we have problems related to logistics, and logistics sometimes take much longer than needed.
How was the initial setup?
The first part of the implementation is very simple if I have enough experience, especially if I have enough experience working with Dell EMC products.
What about the implementation team?
I took part in the implementation of Dell PowerStore in my environment.
Which other solutions did I evaluate?
At this moment, I see no advantages or strong points in Dell PowerStore because in comparison with price and functionality that we used in our on-premises infrastructure, it has an unattractive price.
Dell PowerStore is expensive in comparison with other products. When comparing with Hitachi products, I know that prices are dependent on regions and different marketing strategies, but at this moment in our region, in comparison with price and stability as well as price and performance, Hitachi is better.
What other advice do I have?
I have used Dell PowerStore 2 and other storages from Dell EMC. For example, PowerVault, Unity, SC series, and different storages from not only Dell EMC.
I am using both Dell Unity XT and Dell PowerStore. The performance metrics I use to measure the success of Dell PowerStore include the average response time for the same environment and the same load. For performance, it is sufficient.
Overall, Dell PowerStore as a product rates about seven or eight out of ten because it has a sufficient quantity of functionalities. It has additional functionalities and is more functional than other storages in the mid or top tier.
We are not using Dell PowerStore storage functionality for data consolidation. Nowadays, the application is responsible for data consolidation, not storage.
I would not recommend Dell PowerStore to companies which are using unified storage solutions or needing unified storage solutions. I would rate this review overall as seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Administrator at Cmsit services
Improves operational efficiency with automated snapshots and simplified provisioning
Pros and Cons
- "Dell PowerStore is GUI-based applications storage, it is easy to use and understand, making storage management tasks such as provisioning and reclaim activity quite manageable."
- "Some areas of Dell PowerStore that could be improved include reporting features, such as performance reports, which are lacking compared to VMAX and PowerMax."
What is our primary use case?
My usual use cases for Dell PowerStore include LUN creation for particular servers such as VMware and AIX servers.
I am working as a storage admin for a company in the banking insurance sector where Dell PowerStore has been installed, and I am providing service for this company. I am a consultant.
I am using two appliances of Dell PowerStore, which are PS5200 and PS3400. I am not clustering multiple Dell PowerStore appliances.
How has it helped my organization?
Dell PowerStore is GUI-based applications storage. It is easy to use and understand, making storage management tasks such as provisioning and reclaim activity quite manageable.
Dell PowerStore has helped me improve operational efficiency, particularly for a small project where I manage a limited number of servers, making it very easy to handle applications with lower IOPS, especially since we use Oracle on the back-end for some of the LUNs.
Dell PowerStore is suitable for consolidating data in mid-segment companies where it handles small applications and there are not many IOPS required. The ability to add capacity in single drive increments for Dell PowerStore is important for organizations that frequently need to extend their storage based on capacity requirements.
The compression is good, and we have also enabled deduplication to function automatically. This means that any files already stored will not be retained again.
What is most valuable?
The most valuable feature of Dell PowerStore is the one that allows for auto replication, which I have enabled, as well as the auto snapshot feature that has been newly introduced to Dell PowerStore, where we can schedule snapshots on a weekly basis.
What needs improvement?
Some areas of Dell PowerStore that could be improved include reporting features, such as performance reports, which are lacking compared to VMAX and PowerMax. For instance, with VMAX and PowerMax, you can access detailed reports that show Input/Output (IO) operations, read and write metrics, and response times for specific storage groups. You can monitor IOPS and latency metrics for particular ports, and view heat maps for visualization. Unfortunately, these types of reports don't seem to be available in PowerStore.
Additionally, if a customer reports latency issues, such as the OS team mentions they're experiencing delays from a specific LUN, we lack sufficient options to investigate those reports in Dell PowerStore.On VMAX and PowerMax, we have Unisphere as a tool to check performance metrics. In contrast, PowerStore lacks such a feature, from my perspective.
For how long have I used the solution?
I have been working with Dell PowerStore for the last one year.
What do I think about the stability of the solution?
Dell PowerStore is stable and reliable. It has been effectively used for many years.
What do I think about the scalability of the solution?
It is easy to enhance Dell PowerStore by scaling up and scaling out as needed, by adding new devices and extending the storage pool accordingly.
How are customer service and support?
I often communicated with Dell PowerStore's technical support to address requirements such as enabling SyncIQ. My impression of the technical support team is that they are effective and understand our problems well, solving them promptly within the SLA. I would rate the technical support provided for Dell PowerStore as more than six. I don't think there's anything missing in the technical support; they deliver the help we expect.
How would you rate customer service and support?
Neutral
How was the initial setup?
Dell PowerStore is deployed on-premises in my customer's local data center. I was not involved in its deployment.
What other advice do I have?
My experience with CloudIQ has been limited; I have seen health check reports, and the Dell team gets alerts if there are any issues on the storage side.
In terms of integration, I have connected VMware with Dell PowerStore, and it is good for managing storage from the ESXi host.
I would rate Dell PowerStore an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Dell PowerStore
November 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,929 professionals have used our research since 2012.
Senior Pre Sales Section Manager at VAS Integrated Solutions
Integrated AI and clustering enhance storage operations effectively
Pros and Cons
- "As a primary storage, it has all the features that our customers need, with only minor tweaks or enhancements needed here and there."
- "The feature of integrated AI and machine learning enhances the usage and operations of the storage, making it one of the key features of Dell PowerStore."
- "The pricing point must have better positioning. It is somewhat expensive compared to the competition."
What is our primary use case?
My position is a solution consultant, so I promote Dell PowerStore products or recommend the products to customers.
Most applications or workloads can fit within Dell PowerStore, except for file serving or surveillance solutions, which require less extensive storage.
How has it helped my organization?
It's the best mid-range storage on the market. It gives users the ability to scale in the future if they need to.
What is most valuable?
The clustering feature of Dell PowerStore allows users to federate or cluster several appliances to work as single storage, which is a unique approach.
The feature of integrated AI and machine learning enhances the usage and operations of the storage, making it one of the key features of Dell PowerStore.
Dell PowerStore has a unique deduplication and compression ratio compared to others in the market, which always comes in our favor when sizing Dell PowerStore against competitors. The deduplication can achieve up to 20X from the original storage capacity.
What needs improvement?
The pricing point must have better positioning. It is somewhat expensive compared to the competition.
Another improvement would be to open the integrations with other vendors. Dell has unique integrations with their backup appliances; however, if they open this for other vendors, it might be a better solution for customers since they wouldn't have to purchase a Dell product for backup to have this integration with the storage.
These two points should have enhancements.
For how long have I used the solution?
I have been using the solution for three and a half years, since its release about three or four years ago.
What do I think about the stability of the solution?
We have not faced major issues with the support for Dell PowerStore.
What do I think about the scalability of the solution?
In general, my clients use one appliance per site.
As a primary storage, it has all the features that our customers need, with only minor tweaks or enhancements needed here and there.
Which solution did I use previously and why did I switch?
I'm also aware of Pure Storage. It is very similar.
How was the initial setup?
The process is simple. It takes half an hour to 45 minutes to set up all the storage and go live with production data. Most implementations we do are on-prem.
What was our ROI?
Dell PowerStore receives about two or three updates per year, including software updates and firmware updates, which add new features and enhance performance without changing the hardware.
What's my experience with pricing, setup cost, and licensing?
It saves money in the design of the product and solution. Users don't have to change products across their data center lifetime or projects. They can scale within the box regardless of workload or business requirements, saving the hassle of migration to a new solution. This saves money in the long run.
Which other solutions did I evaluate?
I compare it with Pure Storage, which is the most comparable solution to Dell PowerStore in the market nowadays.
What other advice do I have?
I promote and recommend Dell PowerStore for all workloads to my clients and customers.
Most of my customers have one appliance per site. Approximately 80% of my customers have Dell PowerStore implemented in their data centers.
We always use CLS as another Dell solution for cybersecurity and data security. The CLS is integrated with the Data Domain, PowerProtect Data Domain, not with Dell PowerStore.
Windows, Linux, and some customers use Red Hat or SUSE. We have many operating systems working with Dell PowerStore in the same environments and data centers.
CloudIQ and Storage IQ are used by some customers, but Apex AIOps has not been widely adopted yet. Dell PowerStore has integration with VMware and Kubernetes. Most workloads work fine and have very good integration with Dell PowerStore, except for one or two specific workloads in the market.
On a scale of one to ten, I rate Dell PowerStore a nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Director Enterprise at DMC SA
Storage accelerates recovery with exceptional speed
Pros and Cons
- "When comparing the stability and reliability of Dell PowerStore to the old storage, the old storage never worked properly. This solution is more stable from that standpoint."
- "The most valuable feature of Dell PowerStore is the speed."
- "Dell PowerStore is a very expensive storage solution."
- "Dell PowerStore is a very expensive storage solution. That said, the speed for recovering information is amazing. I would make the product cheaper. The discounts from Dell to South America are not sufficient because we need better pricing. The discounts for small PowerStores are not enough to close deals since I'm a distributor. As both a user and seller, it's challenging to sell Dell PowerStore to the channel or final customers because we don't have enough discount from Dell."
What is our primary use case?
My use case for Dell PowerStore is for database information and database protection.
How has it helped my organization?
Dell PowerStore has helped me address challenges in my organization. The old storage was too slow, while with this storage, we can recover the information very fast.
What is most valuable?
The most valuable feature of Dell PowerStore is the speed. The speed of information and the ability to recover information are exceptional.
What needs improvement?
To be honest, I don't think I could improve Dell PowerStore..
For how long have I used the solution?
I've used the solution for about four years.
What do I think about the stability of the solution?
When comparing the stability and reliability of Dell PowerStore to the old storage, the old storage never worked properly. This solution is more stable from that standpoint.
What do I think about the scalability of the solution?
The scalability of Dell PowerStore is very good. It's easy to expand. Though I'm not a technician, we have added more memory twice.
How are customer service and support?
I have never worked with the customer service support for Dell PowerStore.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used HPE, though I don't know which specific product.
What's my experience with pricing, setup cost, and licensing?
Dell PowerStore is a very expensive storage solution. That said, the speed for recovering information is amazing. I would make the product cheaper. The discounts from Dell to South America are not sufficient because we need better pricing.
The discounts for small PowerStores are not enough to close deals since I'm a distributor. As both a user and seller, it's challenging to sell Dell PowerStore to the channel or final customers because we don't have enough discount from Dell. We need to find deals worth a million or higher, and in my country, I have never sold a Dell PowerStore worth one million dollars.
Which other solutions did I evaluate?
I did not evaluate other solutions besides HPE because we are distributors of both Dell and HPE. The other vendors didn't have suitable storage solutions for us.
What other advice do I have?
I am only a user of Dell PowerStore.
On a scale of one to ten, I rate Dell PowerStore a ten. It's working now, and I never find problems with this storage.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
IT Director at a recreational facilities/services company with 10,001+ employees
Offers cost-effectiveness and high protection but needs design enhancements
Pros and Cons
- "The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection."
- "Dell PowerStore has benefited our organization through cost savings."
- "The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room."
What is our primary use case?
We use Dell PowerStore for our manufacturing or MES system and data warehousing.
How has it helped my organization?
Dell PowerStore has benefited our organization through cost savings. It is simple to use, and so far, it has been perfect without any issues.
What is most valuable?
The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection.
What needs improvement?
The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room.
Pure Storage is simplified. We can do a lot of things online. They have a lot of information and training. We can go through their YouTube channel. Dell should be doing more like that. The main reason why people move to Pure Storage is because it's simplified.
For how long have I used the solution?
I've been using it for two years.
What do I think about the stability of the solution?
The stability and reliability of Dell PowerStore are good.
What do I think about the scalability of the solution?
Dell PowerStore scales with the needs of our company.
Worldwide, we have 200,000 employees, and in Malaysia, we have about 20,000 employees. We are in production line use and soon will deploy it in the data center for the Asia region support.
How are customer service and support?
Their support in our country is very good.
We have an account manager in our country. The account manager is very aggressive. He could be less aggressive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Dell is quite good compared to HPE. Over the last few years, HPE is changing. They are acquiring many companies, and it's getting too complicated. One of the reasons we are using Pure Storage is that it is very simple. I hope Dell can do something like Pure Storage. However, Dell PowerStore is cheaper than others, and their support in our country, Malaysia, is very good.
How was the initial setup?
Dell and our system integrator help us with it. We provide the requirements and they take care of the setup.
What about the implementation team?
Our experience with Dell has been good.
What's my experience with pricing, setup cost, and licensing?
As compared to others, PowerStore is cheaper.
What other advice do I have?
Overall, I would rate Dell PowerStore a seven out of ten, as it still has room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Auszubildender Infrastruktur at Duvenbeck Kraftverkehr Spedition
Reliable storage and backup have supported smooth operations and responsive support resolves issues quickly
Pros and Cons
- "Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge."
What is our primary use case?
Dell PowerStore has been a key component in our operations for over five years. I primarily know that we use the servers for data storage and backup, though I cannot describe the exact purposes in detail.
Dell PowerStore probably does not play a role in our AI initiatives yet, as we are still exploring all possibilities in that area. We will take a closer look at the opportunities, but first we need to determine what we require and then identify where we could best proceed.
What is most valuable?
Dell PowerStore runs effectively, and we have not experienced any stability or reliability problems to my knowledge.
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.
What needs improvement?
I do not have any suggestions for improvement regarding Dell PowerStore.
For how long have I used the solution?
I have been in this field for just under three years.
What do I think about the stability of the solution?
I am not aware of any difficulties with Dell PowerStore. We have not experienced any disruptions to my knowledge.
Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge. We have not experienced any outages that I am aware of.
How are customer service and support?
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.
On a scale from one to ten for Dell's support, I would rate it a ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do not know which solutions were considered before Dell PowerStore.
Which other solutions did I evaluate?
I do not know other solutions in this area.
What other advice do I have?
I am not aware of any specific features of Dell PowerStore that are particularly helpful. We have AI initiatives and are currently testing AI on a trial basis with ChatGPT, though we are still developing an understanding of the areas involved. Our company is Blumenbecker Logistik Holding, and we are a direct Dell customer. We have switched to HP in the client area due to price competition, but in the server area, we use almost exclusively Dell. The overall review rating for this product is ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Operating Officer at Constor Solutions
Has supported hybrid deployments and simplified management across diverse industries
Pros and Cons
- "Dell PowerStore has one GUI in terms of how to use it, integrates very well with the data protection suites and the cybersecurity side, is a storage platform that allows efficient data access, and makes upgrades very easy to do."
- "What would make it perfect is addressing the occasional lack of continuity with consultants who are on projects for five to six weeks regarding Dell PowerStore."
What is our primary use case?
As a reseller and Dell-only reseller partner organization, I have a number of customers who are currently using Dell PowerStore. It's a solution that we find is a great solution in the market. When Dell PowerStore first came to the market, a lot of our clients had VxRail with the convergence offering that Dell had. However, now with the Broadcom split from Dell with the VMware licensing, we're finding that with having Dell PowerStore with the AX nodes and the OEM Dell VMware solution built in, it's providing a very comprehensive solution to our customers. That's really helping us grow. We certainly find Dell PowerStore to be one of the best products out there in the market in terms of use cases for a lot of our customers across the board.
Because Dell PowerStore is built in with the all-flash and the NVMe platforms and the United offering it has with the single architecture for block, files, and the virtual volumes, it provides functionality and flexible functionality for our customers. They can use Dell PowerStore for various use cases. We've got customers in FinTech, in manufacturing, and in different industries as well. It's not really just suited for one type of industry; it can be used for many types of organizations.
We're in conversations with several organizations about using Dell PowerStore for AI initiatives. AI is obviously something that's more prevalent in the market and growing. We recently had a customer who had an 82-node VxRail. They had a refresh earlier in the year. Now they have Dell PowerStore with AX nodes. They have a cyber recovery solution as well, an air gap solution with a clean room. They're looking at how they can make their supply chain more efficient since they produce manufactured kitchens. A lot of it is learning what AI is capable of doing for their business and trying to see the benefits. We tend to find that FinTech organizations and companies doing trading are more interested in that type of technology. As AI matures, we will see more use cases for them.
What is most valuable?
Being a Dell-only organization, I have been working with Dell PowerStore from the concept when it first came out, replacing the Unity devices and becoming more of the go-to-market. We've been working on it from day one. We've got customers with quite a lot of data on Dell PowerStore, quite large organizations that are carrying hundreds and hundreds of terabytes of data. It's fantastic, and the customers find it very easy to use. We've not had any complaints around it being a difficult product in terms of simplicity and use. It's been great.
The fact that Dell PowerStore has cloud integration really helps. Many of our customers have hybrid cloud environments where they're holding data on-site, but also they push some of the data up into the cloud. Having that cloud integration is really useful for us. The business continuity and disaster recovery features provide robust data protection capability, including snapshotting and replication for both planned and unplanned downtime. Mixed workloads are also supported, including Microsoft SQL servers and container-based applications.
The ease of use is significant. Dell PowerStore has one GUI in terms of how to use it. It integrates very well with the data protection suites and the cybersecurity side. It's a storage platform that allows efficient data access and makes upgrades very easy to do. In the past, with a three-tier system, it was very difficult to do everything in silo, whereas with Dell PowerStore, upgrades, management, and maintenance are very easy.
With the anytime upgrade options that Dell PowerStore has, it really fits and suits our customers. They can upgrade anytime they want and add extra capacity without having the constraints of acquiring a different solution or re-architecting the environment.
What needs improvement?
What would make it perfect is addressing the occasional lack of continuity with consultants who are on projects for five to six weeks regarding Dell PowerStore. With any type of support, there will always be some types of breakage. We find the support very easy to access and helpful. A recent customer reported that the support representative was completely dedicated to helping them. The support representative was almost emotionally invested in the problem. There are some excellent technical professionals in the team who are dedicated to resolving issues.
For how long have I used the solution?
Information regarding performance metrics or benchmarks used to measure success with Dell PowerStore is not available.
What do I think about the stability of the solution?
Dell PowerStore is a very reliable product that our customers love. In the early days, there were some challenges with the new product, but it's now a very mature product that works really well. When Dell PowerStore is implemented properly and integrated within a customer environment, it performs as expected. We've always had confidence with the product.
What do I think about the scalability of the solution?
We handle deployment of Dell PowerStore as one of the highest certified Dell partners in the UK. Our success has been driven by our delivery capabilities. We've won numerous awards, including EMEA Services Partner last year. Our deployment expertise is why customers choose us. We understand the products thoroughly, can drive solution value, and implement it within networks, bringing in different applications. Our implementation skills are highly certified on these products.
How are customer service and support?
Being a Dell partner for the last 12 years, we know who to contact when our customers have problems with Dell PowerStore. We've built personal relationships with teams, line managers, and senior people, which helps us get things done for our customers. Dell is a large organization that serves many customers, but we're fortunate to know who to call when issues arise. Our managed service team is very technical and can fix most problems. When customers need to contact Dell, we maintain the relationship and handle it on their behalf as part of our services.
How would you rate customer service and support?
Positive
What was our ROI?
We have seen return on investment from selling Dell PowerStore. We see significant customer loyalty towards the brand and solution. A customer we met last week who has Dell PowerStore stated that they love the solution because it works and does what they need it to do. They can sleep peacefully at night knowing it will perform without issues. This gives us customer retention and loyalty back to us as a solution provider, having full confidence that when we sell this to a customer, we can guarantee it will work and meet their needs.
What other advice do I have?
I would advise potential users to definitely conduct a POC with Dell PowerStore and examine the product. It is a very comprehensive solution with capabilities that are superior to many other vendors. Dell has hundreds of case studies available for reference. Testing the product would make it difficult to choose another vendor's solution. I rate Dell PowerStore a 10 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Executive Officer at Contour Data Solutions
Achieve major consolidation and cost reduction with efficient virtualization support
Pros and Cons
- "I rate Dell PowerStore a 10 out of 10."
- "Some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell."
What is our primary use case?
Our use case for Dell PowerStore is virtualization.
What is most valuable?
We find that Dell PowerStore scales efficiently, as we've had good success with performance, availability, and deduplication. The benefits we see when we put Dell PowerStore in include a smaller footprint; we consolidated 10 racks into two racks, going from all Cisco UCS, Pure, and Dell Compellent into one Dell PowerStore. It was a two Dell PowerStore cluster with about 26 Dell servers, so we went from 10 racks down to two, leading to major consolidation.
What needs improvement?
Dell PowerStore has provided us with great success; the overall management ease, throughput, and dedupe have been excellent, and since we've only had it for two years, I don't really have much negative feedback or things to improve upon. It's a newer technology for us, so we're still evaluating it thoroughly.
If I could add any feature to Dell PowerStore, I would say we're looking to test, but I'm not ready to answer that question because we are looking to move away from VMware and are testing out OpenStack and Zen, so we don't know how that integration would work.
The only room for improvement I would mention is that, comparing it against a legacy product we had, we were a Pure shop, and some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell. I see them getting there. As they continue to upgrade Dell PowerStore, I would assume that having more analytics would be the most important piece on any platform, but Dell's done a great job with it, so that's why it wasn't a heavy concern for us.
For how long have I used the solution?
We have been using Dell PowerStore for two years.
What do I think about the stability of the solution?
Overall, since we've had Dell PowerStore, we've had no issues; we've had easy code upgrades, and being a single active-passive cluster, we've had no problems. Since implementation two years ago, reliability has been good, and we have not had a need to call Dell for support. With my experience of using Dell technology products for the better part of my career, support is usually the reason you go with Dell.
How are customer service and support?
Dell support on the storage side for Dell PowerStore is unmatched.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were a Pure shop, and now we're a Dell shop on that front, and we are satisfied with it.
How was the initial setup?
It was remarkably easy to deploy Dell PowerStore; it was plug and play, with no need for any kind of material, as they've done a really good job making the deployment model user-friendly.
What was our ROI?
We've seen ROI with Dell PowerStore at every level, including financial benefits and reduced power consumption, which makes it easier to manage on a single platform. The financial metrics around Dell PowerStore are significant, but I can't disclose those; however, we saw significant financial savings. Doing back-of-the-napkin math, I'd say we saw about 40% cost reduction in our overall footprints with Dell PowerStore.
What's my experience with pricing, setup cost, and licensing?
The pricing for Dell PowerStore has been excellent; it's a great price per capacity.
What other advice do I have?
As we move into more virtualization aspects with Dell PowerStore, I think we don't need more documentation than what they currently have available, as it's a straightforward platform that is not complex.
Regarding success stories about Dell PowerStore, there's a lot of data out there, and the Dell teams have done a phenomenal job answering questions, so I feel they have a significant amount of resources available.
I rate Dell PowerStore a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
President at Pinnacle Computer Services, Inc.
It's constantly enhanced and has impressive reliability and data compression
Pros and Cons
- "Updates come with enhancements. Each time we do an update, there is an enhancement, like new features, which is extraordinary. Other companies would try to charge for all that, but the enhancements just come with it."
- "The stability has been excellent."
- "We used to be able to see the metrics for our customers. On Compellent, we could look up that customer and see all the metrics. That is not allowed for us now. We cannot do that anymore. I have to be explicitly allowed by the customer to do that, and some companies' security does not allow that."
- "The maintenance is a bit expensive. The service and support are there for three years, but after the third year, it is pretty pricey for renewal."
What is our primary use case?
We mostly use Dell PowerStore to replace people's outdated technology. Most of the time, if it is Compellent, we use it for that. It easily outpaces Nimble, even though HPE changed its name.
We are using PowerStore 500T and PowerStore 1200T. We have multiple appliances. We have clients that have five and six now, but they are not clustering them.
How has it helped my organization?
We recommended Dell PowerStore to one of our clients. They have since standardized on Dell PowerStore. They are setting up a data center and chose Dell PowerStore 5200T to meet their needs. Their deployed ones were all 1200s or 1000s, and now, they are going with much bigger ones for the data center. They like having one interface and one vendor. It has been extremely good.
Overall, it is fairly straightforward. They have standardized the platform for many of their solutions because it makes it much easier to sell and support since PowerFlex and PowerStore have the same footprint. They just put a different OS on them. The standardization makes it very handy. They can hopefully drive the prices lower, but we do not see them having any competition right now.
The management is easy. Intelligence is built into it. Most of the people just set it and forget it. It takes care of itself. It adjusts itself. I am not saying that you should set it and forget it. You should be checking it once in a while, but most of our clients do not. They just set it, and if something goes drastic, such as running out of disk space, they call us, but it warns you early enough. They get a warning, and then it is just trying to get dry fast enough depending on what they are doing.
Compression has improved, which is one of the enhancements that came with an update, which is great. Dell now claims 5:1, which I do not believe, but it used to be 4:1. The compression is really good and extremely important because you do not have to buy too much, and you can grow it when you need to. Compression is probably the key feature that allows us to slay the competition. I am not aware of the competition having as aggressive compression.
PowerStore improves operational efficiency. Having the NVMe drives is much faster than having SSD drives. We are in a new world there, and the compression is inline, which is awesome. It is just a sweet ride.
We utilize PowerStore’s built-in integrations for VMware and Kubernetes or Containers. VMware integration is very important.
What is most valuable?
Updates come with enhancements. Each time we do an update, there is an enhancement, like new features, which is extraordinary. Other companies would try to charge for all that, but the enhancements just come with it.
What needs improvement?
The maintenance is a bit expensive. The service and support are there for three years, but after the third year, it is pretty pricey for renewal. I hope Dell addresses that. Everything is pricey these days anyway. It is not like the old days of Compellent.
We used to be able to see the metrics for our customers. On Compellent, we could look up that customer and see all the metrics. That is not allowed for us now. We cannot do that anymore. I have to be explicitly allowed by the customer to do that, and some companies' security does not allow that.
For how long have I used the solution?
I have used the solution for at least four, or maybe five, years.
What do I think about the stability of the solution?
The stability has been excellent. We have not had any issues with that. I have had a client that had a fire. It was a pretty bad smoke fire, and PowerStore came through it like a champ. It is still going. However, it needs to be replaced. It is on one processor until the insurance comes through. It is a 500T.
What do I think about the scalability of the solution?
The scalability has been extremely good.
How are customer service and support?
The customer service has been excellent. I would rate them a solid nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used different solutions. We moved to Dell PowerStore because it is easy.
If you look at the pricing in the field right now, are you going to buy a storage product from HPE that pretty much has a different engineer every week? Also, HPE makes their products in China, which Dell is not doing anymore. They got rid of making products in China. I believe the Dell PowerStore and PowerFlex are produced in the Northeast, so it is a US-based product. The components do not come from China. That is a very strong aspect. With the advent of AI, you need the IO that a PowerStore can give you because things are not getting any less complicated. They require more and more data every day.
How was the initial setup?
The deployment is easy. With the tools that come with PowerStore, you can pretty much migrate from anything.
What about the implementation team?
We are deployment-certified, and we can have everything done within two days. However, we are not Dell. We got ourselves deployment-certified because we wanted to save money on the deal, and we did not want to get sucked into the vortex of the deployment process because there is so much minutiae there.
We are a partner with Dell, and we advise our clients. We are technical advisors for our clients, and the good thing about us deploying is that we can migrate their setup over several weeks. They do not have to do it all at once like with Dell.
What's my experience with pricing, setup cost, and licensing?
The rate is always too high. Nobody likes paying for it. I have not seen a client yet who says that the price should be higher.
Initially, people look at it, but when they see what the benefits are, it is a no-brainer. We can give them good pricing at the outset.
What other advice do I have?
I would rate Dell PowerStore a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consulting Engineer at Millennium Information Technologies
Pricing challenges have limited adoption but strong integrations have simplified unified management
Pros and Cons
- "Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status."
- "If Dell would consider aggressive discounts for critical opportunities, that would be great because most of the time Dell doesn't have a winning probability with the current pricing model."
How has it helped my organization?
Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status. They can see the inbound and outbound activity from the VMware management console itself.
What is most valuable?
The features I find most valuable in Dell PowerStore include integration with the VMware stack because it has extensive integration with VMware features.
I do utilize built-in integrations with Kubernetes, containers, and other ecosystems because it has the required drivers to support commonly used applications.
Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status. They can see the inbound and outbound activity from the VMware management console itself.
What needs improvement?
If Dell would consider aggressive discounts for critical opportunities, that would be great because most of the time Dell doesn't have a winning probability with the current pricing model. Existing customers often choose Huawei over Dell due to pricing.
For how long have I used the solution?
I have been working in this field for more than fifteen years.
What do I think about the scalability of the solution?
I find the product scalable. You can increase the controllers and the disk source.
How are customer service and support?
If I rate Dell technical support on a scale of one to ten, I would rate it around four.
There is not really any room for improvement when it comes to response time or first level support quality. The feedback I received from my technical team is not bad regarding Dell, so I don't see any immediate improvements that are needed.
How was the initial setup?
Regarding the initial setup, I can say it is easy to implement Dell PowerStore with no issues.
What about the implementation team?
For the configuration of the models, I need input from a technical specialist on that matter.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing for Dell PowerStore, I describe it as being on the higher side.
Which other solutions did I evaluate?
I see the biggest competition to Dell PowerStore coming from Huawei, especially from the pricing side.
What other advice do I have?
My customers usually buy Dell PowerStore through a partner rather than directly from Dell. Dell normally doesn't directly sell to end customers as they route all sales through partners.
Most of my customers are using the T model of Dell PowerStore.
I think our engineers should have configured the Lifecycle Extension, formerly known as the Anytime Upgrade Program.
I would rate Dell PowerStore as a good product at the moment. There is nothing to complain about except for the price.
Dell PowerStore is supported in my region.
I rate this review at four out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 12, 2026
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