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Brian Ricci - PeerSpot reviewer
President at Pinnacle Computer Services, Inc.
MSP
Top 5
Mar 31, 2025
It's constantly enhanced and has impressive reliability and data compression
Pros and Cons
  • "Updates come with enhancements. Each time we do an update, there is an enhancement, like new features, which is extraordinary. Other companies would try to charge for all that, but the enhancements just come with it."
  • "The stability has been excellent."
  • "We used to be able to see the metrics for our customers. On Compellent, we could look up that customer and see all the metrics. That is not allowed for us now. We cannot do that anymore. I have to be explicitly allowed by the customer to do that, and some companies' security does not allow that."
  • "The maintenance is a bit expensive. The service and support are there for three years, but after the third year, it is pretty pricey for renewal."

What is our primary use case?

We mostly use Dell PowerStore to replace people's outdated technology. Most of the time, if it is Compellent, we use it for that. It easily outpaces Nimble, even though HPE changed its name.

We are using PowerStore 500T and PowerStore 1200T. We have multiple appliances. We have clients that have five and six now, but they are not clustering them.

How has it helped my organization?

We recommended Dell PowerStore to one of our clients. They have since standardized on Dell PowerStore. They are setting up a data center and chose Dell PowerStore 5200T to meet their needs. Their deployed ones were all 1200s or 1000s, and now, they are going with much bigger ones for the data center. They like having one interface and one vendor. It has been extremely good.

Overall, it is fairly straightforward. They have standardized the platform for many of their solutions because it makes it much easier to sell and support since PowerFlex and PowerStore have the same footprint. They just put a different OS on them. The standardization makes it very handy. They can hopefully drive the prices lower, but we do not see them having any competition right now.

The management is easy. Intelligence is built into it. Most of the people just set it and forget it. It takes care of itself. It adjusts itself. I am not saying that you should set it and forget it. You should be checking it once in a while, but most of our clients do not. They just set it, and if something goes drastic, such as running out of disk space, they call us, but it warns you early enough. They get a warning, and then it is just trying to get dry fast enough depending on what they are doing.

Compression has improved, which is one of the enhancements that came with an update, which is great. Dell now claims 5:1, which I do not believe, but it used to be 4:1. The compression is really good and extremely important because you do not have to buy too much, and you can grow it when you need to. Compression is probably the key feature that allows us to slay the competition. I am not aware of the competition having as aggressive compression.

PowerStore improves operational efficiency. Having the NVMe drives is much faster than having SSD drives. We are in a new world there, and the compression is inline, which is awesome. It is just a sweet ride.

We utilize PowerStore’s built-in integrations for VMware and Kubernetes or Containers. VMware integration is very important.

What is most valuable?

Updates come with enhancements. Each time we do an update, there is an enhancement, like new features, which is extraordinary. Other companies would try to charge for all that, but the enhancements just come with it. 

What needs improvement?

The maintenance is a bit expensive. The service and support are there for three years, but after the third year, it is pretty pricey for renewal. I hope Dell addresses that. Everything is pricey these days anyway. It is not like the old days of Compellent.

We used to be able to see the metrics for our customers. On Compellent, we could look up that customer and see all the metrics. That is not allowed for us now. We cannot do that anymore. I have to be explicitly allowed by the customer to do that, and some companies' security does not allow that.

Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have used the solution for at least four, or maybe five, years.

What do I think about the stability of the solution?

The stability has been excellent. We have not had any issues with that. I have had a client that had a fire. It was a pretty bad smoke fire, and PowerStore came through it like a champ. It is still going. However, it needs to be replaced. It is on one processor until the insurance comes through. It is a 500T.

What do I think about the scalability of the solution?

The scalability has been extremely good.

How are customer service and support?

The customer service has been excellent. I would rate them a solid nine out of ten.

Which solution did I use previously and why did I switch?

We have used different solutions. We moved to Dell PowerStore because it is easy.

If you look at the pricing in the field right now, are you going to buy a storage product from HPE that pretty much has a different engineer every week? Also, HPE makes their products in China, which Dell is not doing anymore. They got rid of making products in China. I believe the Dell PowerStore and PowerFlex are produced in the Northeast, so it is a US-based product. The components do not come from China. That is a very strong aspect. With the advent of AI, you need the IO that a PowerStore can give you because things are not getting any less complicated. They require more and more data every day.

How was the initial setup?

The deployment is easy. With the tools that come with PowerStore, you can pretty much migrate from anything.

What about the implementation team?

We are deployment-certified, and we can have everything done within two days. However, we are not Dell. We got ourselves deployment-certified because we wanted to save money on the deal, and we did not want to get sucked into the vortex of the deployment process because there is so much minutiae there.

We are a partner with Dell, and we advise our clients. We are technical advisors for our clients, and the good thing about us deploying is that we can migrate their setup over several weeks. They do not have to do it all at once like with Dell. 

What's my experience with pricing, setup cost, and licensing?

The rate is always too high. Nobody likes paying for it. I have not seen a client yet who says that the price should be higher.

Initially, people look at it, but when they see what the benefits are, it is a no-brainer. We can give them good pricing at the outset.

What other advice do I have?

I would rate Dell PowerStore a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Udara Weerapperuma - PeerSpot reviewer
Senior Consulting Engineer at Millennium Information Technologies
Real User
Top 20
Jun 12, 2026
Pricing challenges have limited adoption but strong integrations have simplified unified management
Pros and Cons
  • "Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status."
  • "If Dell would consider aggressive discounts for critical opportunities, that would be great because most of the time Dell doesn't have a winning probability with the current pricing model."

How has it helped my organization?

Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status. They can see the inbound and outbound activity from the VMware management console itself.

What is most valuable?

The features I find most valuable in Dell PowerStore include integration with the VMware stack because it has extensive integration with VMware features.

I do utilize built-in integrations with Kubernetes, containers, and other ecosystems because it has the required drivers to support commonly used applications.

Dell PowerStore built-in integrations are important for my customers because they can control most of the features in a single dashboard, which adds value for them since they don't need to log in separately to check the storage status. They can see the inbound and outbound activity from the VMware management console itself.

What needs improvement?

If Dell would consider aggressive discounts for critical opportunities, that would be great because most of the time Dell doesn't have a winning probability with the current pricing model. Existing customers often choose Huawei over Dell due to pricing.

For how long have I used the solution?

I have been working in this field for more than fifteen years.

What do I think about the scalability of the solution?

I find the product scalable. You can increase the controllers and the disk source.

How are customer service and support?

If I rate Dell technical support on a scale of one to ten, I would rate it around four.

There is not really any room for improvement when it comes to response time or first level support quality. The feedback I received from my technical team is not bad regarding Dell, so I don't see any immediate improvements that are needed.

How was the initial setup?

Regarding the initial setup, I can say it is easy to implement Dell PowerStore with no issues.

What about the implementation team?

For the configuration of the models, I need input from a technical specialist on that matter.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for Dell PowerStore, I describe it as being on the higher side.

Which other solutions did I evaluate?

I see the biggest competition to Dell PowerStore coming from Huawei, especially from the pricing side.

What other advice do I have?

My customers usually buy Dell PowerStore through a partner rather than directly from Dell. Dell normally doesn't directly sell to end customers as they route all sales through partners.

Most of my customers are using the T model of Dell PowerStore.

I think our engineers should have configured the Lifecycle Extension, formerly known as the Anytime Upgrade Program.

I would rate Dell PowerStore as a good product at the moment. There is nothing to complain about except for the price.

Dell PowerStore is supported in my region.

I rate this review at four out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 12, 2026
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Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Real User
Top 5
May 21, 2025
Does exactly what it's meant to do, and it's very scalable and efficient
Pros and Cons
  • "The most valuable feature of Dell PowerStore is Metro Volumes. It allowed us to remove our current Recovery Point/Broadcom VMware SRM licenses, which cost a fortune, resulting in significant cost savings."
  • "The most valuable feature of Dell PowerStore is Metro Volumes."
  • "When we go to buy or populate more drives in the storage array, they're so expensive. If they could lower the cost for components, we would definitely expand them more and be more inclined to buy more storage units, but it's currently a price crunch for us."

What is our primary use case?

We were end-of-life on our current Unity 480S all-flash arrays and needed to upgrade to a newer array, and we didn't want to have to pay the extortionate costs for renewing our support for Unity.

How has it helped my organization?

Dell PowerStore outperforms Unity by approximately ten to one. 

In terms of performance, it performs very well. Implementation went well. The console GUI is very similar to all the other Dell flagship products, such as Dell PowerProtect Data Manager or Dell Data Domain. All of the front-end console GUIs have been brought together to provide one seamless pane of glass ecosystem, which makes it really easy to move around in the environment. When I'm managing all these systems, that helps me quickly get familiar with where things are going to be placed, which then helps me speed up and do my job a little bit more efficiently.

What is most valuable?

The most valuable feature of Dell PowerStore is Metro Volumes. It allowed us to remove our current Recovery Point/Broadcom VMware SRM licenses, which cost a fortune, resulting in significant cost savings.

The product stands on its own merit. It does exactly what it's meant to do. It's very scalable, very efficient power-wise and performance-wise.

What needs improvement?

Cost is one aspect that needs improvement, as selling the drives after purchasing the solution makes them incredibly expensive. The reason we buy it as a whole complete system is because we get such a discount on the drives upfront. When we go to buy or populate more drives in the storage array, they're so expensive. If they could lower the cost for components, we would definitely expand them more and be more inclined to buy more storage units, but it's currently a price crunch for us. Price is a deterrent to scalability.

For how long have I used the solution?

We have been using Dell PowerStore since implementing it two months ago.

What do I think about the stability of the solution?

We've actually crashed the system on purpose and watched Metro do what it was supposed to do. The product does exactly what it claims. We saw that on keynotes at Dell Technologies World 2024, and to see it actually work in our data center was impressive. When I removed all the cables, it failed over within five minutes. It's remarkable to see that actually happen in practice. You hear a lot of talk, but to see the talk go into action is another thing in itself.

What do I think about the scalability of the solution?

We have 700 to 800 people. Dell PowerStore has models such as the 500T that we have in one of our smaller data centers. This solution is more suitable for mid to large-sized businesses. As a Dell company, it's definitely growing with our needs in every aspect, from data protection to storage capacity to the workstation level.

The deduplication feature set built into Dell PowerStore helps us with current scaling for storage because it provides significant data reduction. However, when we need to grow, the price point of buying external storage and filling up new LUNs and racks becomes expensive. We try to budget our storage for Dell PowerStore ahead of time to avoid populating it with more drives later, knowing that adding another rack will be costly. If they can help offset that cost, it would be beneficial.

How are customer service and support?

They provide the same great support that I always receive with all Dell products. Their support is one of the best. That's why we're with Dell.

How was the initial setup?

It was incredibly easy to deploy Dell PowerStore. The deployment time from start to end was a week, which included cabling, configuration, migration of data, and everything coming together.

What was our ROI?

We've received a return on investment in the coming renewal of our Broadcom VMware licensing. In terms of licensing, we're paying less due to the implementation of the new PowerStore system into our infrastructure.

Which other solutions did I evaluate?

After attending Dell Technologies World 2024 and seeing the new iterations and feature sets coming out in version five, we were further convinced to go with Dell PowerStore.

What other advice do I have?

There are plans for an AI implementation, a kiosk-type system, that will utilize this storage, but it has been tabled for now. It will likely be picked up at the end of our quarter or beginning of next quarter.

I would rate Dell PowerStore an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at AICERA
Real User
Top 10
Jun 30, 2026
Experience has transformed data management and delivers flexible, efficient storage operations
Pros and Cons
  • "We have had Dell PowerStore 500T, we have done Dell PowerStore 1200T cluster, we have had four clusters in DC replicating to DR to four more clusters, and we have done everything on Dell PowerStore."

    What is our primary use case?

    I was with Dell myself for 22 years before starting this company. I used to manage storage for South of India. So, I am pretty familiar with the product.

    What is most valuable?

    There are many valuable features. The dedup engine allows you to not have to have the hot spare concept. Dynamic sparing is another great feature. I could go on and on about the capabilities.

    What needs improvement?

    There is not a drawback from Dell PowerStore perspective as such. The concern is an issue with the overall portfolio.

    What do I think about the stability of the solution?

    It was very easy.

    What do I think about the scalability of the solution?

    Not directly myself, but my team has handled this.

    Which solution did I use previously and why did I switch?

    We are partners for Dell.

    How was the initial setup?

    It was very easy.

    What about the implementation team?

    My entire team is ex-Dell. They were with Dell for 19-odd years. They are very familiar with deployment of Dell PowerStore.

    What was our ROI?

    I would rate this as 10.

    What's my experience with pricing, setup cost, and licensing?

    I would also rate this as 10.

    Which other solutions did I evaluate?

    We can be, and they can be as well.

    What other advice do I have?

    We have deployed Dell PowerStore T, we will deploy Dell PowerStore X, and we have deployed VMs on Dell PowerStore directly. We have had Dell PowerStore 500T. We have done Dell PowerStore 1200T cluster. We have had four clusters in DC replicating to DR to four more clusters. We have done everything on Dell PowerStore. Overall, I would rate this review as 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jun 30, 2026
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    reviewer2709096 - PeerSpot reviewer
    Infrastructure architect at a healthcare company with 5,001-10,000 employees
    Real User
    Top 20
    May 22, 2025
    Streamlines deployment and frees up staff with user-friendly solutions
    Pros and Cons
    • "The most valuable feature of Dell PowerStore is the ease of deployment and general use."
    • "I wish there were more options to fine-tune things. Some of the information requires deeper investigation to get data efficiency per data store."

    What is our primary use case?

    My use case for Dell PowerStore is virtualization and primary data storage.

    What is most valuable?

    The most valuable feature of Dell PowerStore is the ease of deployment and general use. The ease of use of Dell PowerStore means that we don't have to have as many storage admins, and general people can now use it as opposed to just having specialized teams for that. 

    Dell PowerStore has freed up staff to do other things, and they don't have to focus as much on the care and feeding of things on a day-to-day basis. We save approximately 40 man-hours a month, which is significant.

    What needs improvement?

    Some of the issues I have with Dell PowerStore are more gripes than actual issues. I wish there were more options to fine-tune things. Some of the information requires deeper investigation to get data efficiency per data store. 

    I would rather see this as one holistic view, instead of having to dive down to each one to find where a data store is not performing as well as desired.

    For how long have I used the solution?

    I have been using Dell PowerStore since 2020.

    What do I think about the stability of the solution?

    Dell PowerStore has been very reliable.

    What do I think about the scalability of the solution?

    I think Dell PowerStore can grow, especially because we've done in-place upgrades. We've gone from a 1000T to a 3200 live, so we were able to increase the generation from Generation 1 to Generation 2, and then also increase the performance envelope by changing out the controller.

    How are customer service and support?

    I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've dealt with has been out of Oklahoma for the mid-range tier products, and I've had really good interactions with them over the years.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Dell PowerStore, we were still Dell customers, using Compellent and Unity. We migrated over to Dell PowerStore as an option.

    How was the initial setup?

    Dell PowerStore is mature now, though we were very early adopters and dealt with different teething pains. It's a mature product now and the ease of use and incremental scalability makes it very attractive for mid-enterprise teams. It fits a wide envelope of use cases, from basic standpoint to high-performance workload that can run without any issues.

    What's my experience with pricing, setup cost, and licensing?

    I am familiar with the pricing and licensing of Dell PowerStore. The pricing is currently difficult due to global circumstances. The initial attraction was ease of expansion, one thing at a time, but with tariffs there's a lot of fluctuation. The pricing itself is fine, and the fact that we can expand one drive at a time makes it easier to manage capital expenses versus investing in an entire big array.

    What other advice do I have?

    My overall rating for Dell PowerStore is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Lead System Administrator at John I. Haas
    Real User
    Top 20
    May 22, 2025
    Reliability and clean interface significantly boost operational efficiency and reduce management time
    Pros and Cons
    • "The features of Dell PowerStore that I appreciate the most are that it just works; it's tried and true and amazing, and we never have to worry about it."
    • "Dell PowerStore does not have features that specifically cater to the needs of our company or industry that are outstanding among others, but reliability is crucial, and ease of management is also important."

    What is our primary use case?

    We use Dell PowerStore for all of our file storage and our local storage in general. We have all of our VMs running on it, data backups, and file storage is a big thing for us, with everything else in the cloud.

    What is most valuable?

    The features of Dell PowerStore that I appreciate the most are that it just works; it's tried and true and amazing, and we never have to worry about it. 

    A lot of the interface is very clean and easy to use, making it very easy to get done what we need to get done.

    One of the benefits I have seen from using Dell PowerStore is ease of use. While it is one of the biggest things, another huge benefit is that we have implemented other solutions and had issues with them—hardware, software, whatever it may be—and we don't have those issues using Dell PowerStore; it just works and is very reliable.

    What needs improvement?

    How Dell PowerStore could be better or improved is still to be determined with AI. Currently, it suits many of our needs, and there isn't much to want out of it because they are very good and innovative with their solutions.The first thing that comes to mind for improvement would be education. While I know that some educational resources exist, knowing about them would be beneficial, and if I dealt more with our representative to get more education on some aspects, that would be helpful.

    For how long have I used the solution?

    I have used Dell PowerStore off and on for 15 years, and recently, for the last two years, we have gone back with Dell PowerStore.

    How are customer service and support?

    If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because that's perfect and nobody's perfect, but I would say it's up there, around eight or nine for sure, as they are always very helpful and responsive.

    What would make it a 10 is hard to say since that's a perfect score, but it ticks many of our boxes and we really enjoy working with Dell. I don't have anything negative to say.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before we decided to go with Dell PowerStore, we did consider other solutions and used to have a different solution. Then it caused problems, so we ended up going back with Dell and implementing Dell PowerStore.

    What was our ROI?

    I have seen a return on my investment in Dell PowerStore. One of the biggest ways is through time savings; we don't have to mess with Dell PowerStore as it just works, and that in itself is a huge ROI.

    Comparing Dell PowerStore to our previous solution, we have significantly decreased our time spent on management. 

    Annually, we used to spend considerable time configuring, reconfiguring, troubleshooting, and contacting support because things weren't working. It's night and day using Dell PowerStore—we don't do any of that, which is great.

    What other advice do I have?

    Whether Dell PowerStore supports our AI initiatives is to be determined, as we have been figuring out how we are going to implement these technologies. What we are planning to do with AI in the context of Dell PowerStore is still undecided since it's a new technology, but we are exploring options. Dell PowerStore does not have features that specifically cater to the needs of our company or industry that are outstanding among others, but reliability is crucial, and ease of management is also important. 

    I see Dell products growing with our future needs. I feel very comfortable with the scalability of the Dell PowerStore solution for our long-term plans. I can expand and keep using, and scale what we need to do. We don't have any performance metrics or benchmarks in place to measure success with Dell PowerStore; uptime is significant, and it has been great.

    For the size of our company, Dell PowerStore has supported our growth and operational success very well. Dell as a whole has been awesome, always there to support us. We are working on a PC refresh right now, and our representative has been very helpful, always a phone call away.

    On a scale of 1-10, I rate Dell PowerStore a 9.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2707395 - PeerSpot reviewer
    Manager, Technical Operations at a construction company with 1,001-5,000 employees
    Real User
    Top 10
    May 21, 2025
    Enhanced support aids complex environments but clunky interface needs improvement
    Pros and Cons
    • "he support for Dell PowerStore is exceptional."
    • "The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten."
    • "I have realized nothing exemplary from using Dell PowerStore, except hat the user interface is clunky, and we've had issues with that."
    • "The interface of Dell PowerStore reminds me of the Cisco mentality where it's just boxes moving around as you're clicking; it's not easy to understand what you're trying to do, and you have to have solid documentation to navigate the system and make changes to ensure you're not jeopardizing your system as you present and remove storage and expand LUNs."

    What is our primary use case?

    We have a large Citrix environment and a large VMware environment, virtualized server infrastructure, and we use Dell PowerStore for our medical organization, so our imaging for x-rays and all those are stored on there, along with some backups. 

    What is most valuable?

    We're just exploring AI use cases for Dell PowerStore currently, as we're in the early stages of it. We definitely can see the potential of helping our medical staff come to conclusions quicker, also our financial team, which can get very complex with insurance and billing, and we're looking for opportunities there. We're also looking at opportunities in my field in IT to support staff more quickly, so there's a lot of potential across the board with supply chain issues and all that kind of infrastructure.

    I don't have many features to highlight for Dell PowerStore. I do appreciate the warranty support side of it. When we've had issues, it's been easy to get them rectified. 

    What needs improvement?

    I have realized nothing exemplary from using Dell PowerStore, except hat the user interface is clunky, and we've had issues with that. 

    The interface of Dell PowerStore reminds me of the Cisco mentality where it's just boxes moving around as you're clicking; it's not easy to understand what you're trying to do, and you have to have solid documentation to navigate the system and make changes to ensure you're not jeopardizing your system as you present and remove storage and expand LUNs. 

    Some other vendors in that space are innovating in that area, making lives easier for engineers, however, it seems the Dell PowerStore solution doesn't cater to that need, and I'm seeing more and more that my colleagues in other organizations are experiencing the same problem and turning to other more user-friendly solutions.

    For how long have I used the solution?

    The organization has been using Dell PowerStore for 15-plus years, maybe longer.

    What do I think about the stability of the solution?

    They're very stable; our infrastructure stays up, and we very rarely have any outage, occurring approximately once every three years.

    What do I think about the scalability of the solution?

    Dell PowerStore grows with our needs and scales effectively. In the past, we've expanded our usage of Dell PowerStore substantially; in healthcare, we have to keep our data indefinitely, so we're always increasing our storage.

    How are customer service and support?

    The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    Dell PowerStore is slightly more expensive than some other competitors when it comes to pricing, setup costs, and licensing.

    Which other solutions did I evaluate?

    In some cases, we haven't decided to purchase Dell PowerStore; we've been going with other competitors as in some cases it's easier and slightly cheaper. 

    What other advice do I have?

    I'm not aware of other competitors at this level, so when asked about other competitors and their AI use cases, it's early in this world for many organizations, but Dell is leading it currently. If they're going to be using AI, this changes everything regarding Dell PowerStore. If it has built-in AI at the storage layer, at least the compute for it, that's only going to enhance that situation, and if your data's on-premises, that's a game changer.

    We covered the cons of Dell PowerStore; as for the pros, we have a strong relationship with Dell and that partnership, and some of the innovations we're talking about today sound interesting to me. There's a good reputation there, and we've had great success with support.

    I would rate Dell PowerStore as a solution overall at a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Amalludin-Yahya - PeerSpot reviewer
    Principal Engineer at AXS
    Real User
    Top 10
    Jul 2, 2025
    User-friendly interface and efficient capacity expansion improve operational management
    Pros and Cons
    • "The best features in Dell PowerStore are that it's easy to manage; for the customer user interface, customers can start learning and provision everything, and manage the system easily."
    • "However, when it was during EMC, it was much better. Now, during Dell's time, it's not as good as it used to be."

    What is our primary use case?

    I'm currently working with a Dell partner in Saudi Arabia and collaborating on EMC solutions. I'm working with Dell PowerStore, PowerScale, and Unity, especially the SAN storage and NAS storage. Dell PowerStore is used for their server environment, for ESXi, environment, for VMware environment, for database, Oracle database. 

    We have Dell PowerStore 3000T; we are currently using Dell PowerStore 3000T. For some customers, they have clustering of multiple Dell PowerStore appliances. I utilize the built-in integrations for VMware and Oracle ecosystems, but I found that most of the customers are not using them, even though they know that it works, especially with VMware vCenter. They prefer individual administration, meaning they go directly to Dell PowerStore rather than using vCenter to manage Dell PowerStore.

    What is most valuable?

    The best features in Dell PowerStore are that it's easy to manage. For the customer user interface, customers can start learning and provision everything, and manage the system easily. From the operational efficiency perspective, Dell PowerStore has helped improve operational efficiency for most customers here, as they will arrange their EMC residency to manage their product on-site. It's easy to expand Dell PowerStore in terms of scaling up.

    What needs improvement?

    There are things I would like to see improved or enhanced in Dell PowerStore, such as they should invest in technology using NVMe. I know that they have the TLC NVMe, so they should use a different type of NVMe, which is much faster, similar to pure storage.

    Also, they don't have replication capability; we have to use another appliance to do the replication. I think they should implement replication capability on Dell PowerStore.

    For how long have I used the solution?

    I have been working with Dell PowerStore since they started selling it. I worked for EMC from 2000 until 2022.

    What do I think about the scalability of the solution?

    Clustering Dell PowerStore appliances is easy. You manage from one graphical user interface.

    How are customer service and support?

    My experience with the technical support and customer support for Dell PowerStore is good. However, when it was during EMC, it was much better. Now, during Dell's time, it's not as good as it used to be. They're getting worse. I don't know whether Dell is really invested in customer support. 

    Depending on the product, for Dell PowerScale or for Dell PowerStore, I would rate it eight. It depends on which support center you are engaged with, because I have experience with some support centers where their support made a wrong decision.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    In terms of deployment and initial setup, the question is unfair because I've worked with a SAN environment for more than 22 years. It's easy for me to set up.

    What was our ROI?

    The benefits that Dell PowerStore brings to customers include trust in EMC storage, which is why they keep buying. It's easy for migration and future migration.

    What other advice do I have?

    I can share advice and recommendations with users who are looking into implementing Dell PowerStore for their companies or organizations from an implementation perspective. I would assess Dell PowerStore's data resiliency and cybersecurity features as good because Dell is continuously updating about any issues with any loopholes in their products. They keep giving the advice, so we just follow, do upgrades on the firmware. Dell PowerStore's cybersecurity and resiliency features meet customers' needs in this aspect because so far they haven't complained about anything.

    I utilize the add capacity abilities of Dell PowerStore, which is good because, compared to the previous Unity and the storage pool where you had to buy multiple drives to add, with Dell PowerStore, you can buy one drive and plug it in to increase capacity. I know about the compression and the deduplication technologies in Dell PowerStore. It's important. I believe other vendors also do deduplication, compression, and if they don't do it, then they might be left out by other competitors.

    I find Dell PowerStore stable. Regarding the workload performance of Dell PowerStore, I don't do performance testing, but Dell PowerStore is good, so customers do not complain about any performance issues. They just do the clustering based on the application. Overall, I rate Dell PowerStore an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2706798 - PeerSpot reviewer
    Sales Manager at a tech services company with 201-500 employees
    Real User
    Top 5
    May 21, 2025
    Leverages exceptional data compression to optimize storage capacity and reduce costs
    Pros and Cons
    • "Dell PowerStore has rarely had any downtime."
    • "The companies I sell Dell PowerStore to are extremely happy, as they keep expanding it and keep buying more shelves to expand the storage."
    • "I would suggest that Dell PowerStore could come with various other features, such as a hybrid model apart from only all-flash, which would really help the customers."
    • "Dell PowerStore does not meet the needs of a small organization; Dell has Unity which meets the entry-level or SMB segment."

    What is our primary use case?

    The use case for companies to buy Dell PowerStore is that it's an all-flash storage, which is needed to save their data or applications that demand faster responses. They brought it because the read and write operations of Dell PowerStore are extremely high, and the IOPS are very good compared to the other Hitachi level storage.

    How has it helped my organization?

    Dell PowerStore helps the organizations that I sell to by allowing them to buy less storage and store more capacity, which helps them save costs. Additionally, it's very durable and priced appropriately, which helps the organization to save money.

    What is most valuable?

    The most valuable feature of Dell PowerStore is the data compression, which is extremely good, having a data compression ratio of 5:1 that rarely other storages have in the market. This feature is very good compared to others.

    What makes the data compression feature of Dell PowerStore so good is that if you need to store, for example, 100 TB of storage, you just have to buy 1/5 of it, the capacity, and then you can store that data. The compression features in the storage make it very special compared to others, apart from the day-to-day, normal data retrieving capabilities such as data deduplication, which this has something more that no other storages offer.

    What needs improvement?

    I would suggest that Dell PowerStore could come with various other features, such as a hybrid model apart from only all-flash, which would really help the customers.

    For how long have I used the solution?

    I have been using Dell PowerStore for the past four years.

    What do I think about the stability of the solution?

    Dell PowerStore has rarely had any downtime; I have never come across it having any downtime, and the technical support is extremely good, which makes it a good product.

    What do I think about the scalability of the solution?

    Dell PowerStore does not meet the needs of a small organization; Dell has Unity which meets the entry-level or SMB segment. Dell PowerStore is for mid and high enterprise segments, catering to bigger customers. Dell PowerStore can grow with a small company or if the company has less than 2,000 employees; it can grow to meet their needs.

    How are customer service and support?

    Customer service and support for Dell PowerStore are very good, so once customers buy Dell PowerStore, they always choose to buy it again since the performance is extremely nice.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Besides Dell PowerStore, we offer other solutions such as HP solutions, Lenovo solutions, and NetApp solutions. Someone might pick Dell PowerStore versus HP or NetApp because PowerStore has the unique compression feature that other products lack, allowing them to buy less storage and save more capacity.

    How was the initial setup?

    All Dell products are quite easy to deploy and maintain.

    What was our ROI?

    The success metrics that companies use to determine their ROI for Dell PowerStore are based on the kind of performance they get or the returns they see once Dell PowerStore is deployed, which are quite substantial since they always look at expanding it in the near future. They don't only buy it for a specific application; once they see the performance, they try to utilize it for all other applications as well.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Dell PowerStore is a bit high, as it is not an entry-level storage, so it is priced higher than it should be.

    What other advice do I have?

    The companies I sell Dell PowerStore to are extremely happy, as they keep expanding it and keep buying more shelves to expand the storage. 

    A con for Dell PowerStore would be if somebody has standardized on certain products, such as only buying Dell or HP products, which might lead them to choose HP instead. HP is losing a lot of market share because of Dell PowerStore, as they do not have a product that can match it. 

    I rate Dell PowerStore nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Senior System Engineer at a mining and metals company with 10,001+ employees
    Real User
    Top 20
    May 22, 2025
    Customer support and reliability have consistently exceeded expectations
    Pros and Cons
    • "I would assess the timeframes to deploy it as efficient."
    • "Overall, I rate Dell PowerStore a ten out of ten."
    • "If I could improve the product in any way, I would add features that make it look nicer compared to the DisplayPort."

    What is our primary use case?

    My overall use case for Dell PowerStore is amazing, and the most valuable feature is yet to be determined.

    How has it helped my organization?

    Having one go-to array is helpful. Management likes simplicity. Management likes knowing that we made a good valuable decision long term that we can grow with. For the accounting team or the purchasing team's perspective, seeing the exact same array name helps them. Knowing that through our providers, our e-resellers, we're using the same platform helps to expedite our process.

    What is most valuable?

    Dell PowerStore is amazing. That said, the most valuable feature is yet to be determined. 

    Dell PowerStore has benefited my organization overall, and I would assess the timeframes to deploy it as efficient.

    What needs improvement?

    If I could improve the product in any way, I would add features that make it look nicer compared to the DisplayPort.

    For how long have I used the solution?

    I have been using Dell PowerStore for an amazing amount of time.

    What do I think about the stability of the solution?

    I haven't experienced any downtime, crashes, or performance issues, which is amazing.

    What do I think about the scalability of the solution?

    I find the solution to be scalable. It gives the impression that it can grow with my company. 

    How are customer service and support?

    Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them overall as amazing. On a scale of one to ten, with one being worst and ten being best, I would rate this support as a ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have evaluated other solutions both inside the Dell portfolio and outside.

    How was the initial setup?

    The deployment is expedient. The time frame to deploy maybe takes weeks. 

    What other advice do I have?

    In terms of AI, I have done some AI initiatives that I find amazing. My organization is large, and we have a significant number of employees. My impression of the stability and reliability has been positive. 

    Overall, I rate Dell PowerStore a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.