What is our primary use case?
We store all our critical business databases and applications on Dell PowerStore, and we use it as the storage for our virtualization environment, so pretty much all our workloads from virtualization to database, it's the main primary storage for everything.
How has it helped my organization?
Dell PowerStore has supported the growth and operational success of our organization by reducing the footprint, rack space, power consumption, and the resources needed to run the backend storage, which has been consolidated into just 2U, thereby enhancing efficiency. We now know everything is there, as there's one GUI, and that's where it is.
What is most valuable?
The features of Dell PowerStore that I like the most include the simplified web GUI, and setting up replication to protection groups on the other site was pretty straightforward. I have presented straight-up Linux NFS shares off it as well to certain systems, which we weren't able to do on our old storage, so that was very useful.
What needs improvement?
Nothing comes to mind at the moment on how Dell PowerStore can be improved or any additional features I would like to see included in the next releases. I do not have any current pain points that I would like them to fix, although we did have one issue when an update stopped the phone-home solution, however they fixed that via support.
For how long have I used the solution?
We've had Dell PowerStore for the last two years.
What do I think about the stability of the solution?
I assess the stability and reliability of Dell PowerStore as very reliable, as we've only had one alert that had an issue with it in the last two and a half years of our full operational load.
What do I think about the scalability of the solution?
As we require additional storage, or once we hit the capacity limit, Dell PowerStore is easy to expand and add extra capacity, so it will be there for years to come.
How are customer service and support?
I evaluate Dell's customer support as good, as we've always been able to upload the logs and get the parts within the four-hour deadline on the one occasion that we needed them.
On a scale of one to ten, I would rate Dell support a nine. What would make it a ten is that sometimes we go through an initial triage that repeats a lot of the initial triage steps that would have been done by my own engineers, so sometimes it would be nice to skip the starting point.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We transitioned from an HPE Nimble Storage and an HPE 3PAR, which are no longer supported or offered, to Pure Storage. We had also previously considered an EMC solution.
How was the initial setup?
There was a general ease of deployment, as it was a fairly intuitive web GUI that was self-explanatory once it was racked.
I evaluated the market and the competition, and we settled on Dell PowerStore as our preferred NVMe flash storage solution, so my initial role was to set it up, get it configured, and get it active in the environment, and then plan the migrations to it.
What was our ROI?
I have seen some return on my investment with Dell PowerStore. You're getting rid of equipment, with the first 3PAR being a full rack, the other 3PAR being half a rack, and the Nimble being more 8U, so we've basically gone down from two rack spaces to a 2U server space.
I have realized some money and time savings with Dell PowerStore. We're not spinning up that amount of power, and in terms of time saving, I'm sure it's performing some workloads quicker than the previous disks had to, but operational stability and 24/7, 365 operation is more what we need in our environment.
What's my experience with pricing, setup cost, and licensing?
The advice I would give to other organizations considering Dell PowerStore based on my experience with it is that it has to be highly considered, as the price point was not really any better than the competitors; it was close, and it has worked out well, so stick with your account manager and they will do their best to get you a good deal.
What other advice do I have?
Examples of how features benefited our organization include: previously, for the NFS, for the SIEM cybersecurity solution, we had to have a separate Linux server, where we were able to just do it straight from the Dell PowerStore GUI, so we got rid of three layers of complication and resources that weren't needed.
I rate Dell PowerStore a perfect ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.