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reviewer2706714 - PeerSpot reviewer
Infrastructure Manager at a non-tech company with 11-50 employees
Real User
Top 10
May 20, 2025
Provides flexible storage expansion and dependable manageability
Pros and Cons
  • "I have seen a return on investment with Dell PowerStore as it does what we wanted it to do. It gives me peace of mind."
  • "The best feature of Dell PowerStore is its flexibility for expanding data storage."
  • "If I could improve anything about Dell PowerStore, there are a couple of in-the-weeds features that I would want to see, such as the size of snapshots to know when we can expire some of them."

What is our primary use case?

Our company's use case for these products includes SAN storage, virtual machines, and VM storage, particularly with Dell PowerStore, which we have been using for approximately four years now. 

What is most valuable?

The best feature of Dell PowerStore is its flexibility for expanding data storage. Dell PowerStore has helped our organization as it is a proven SAN solution that is expandable if we need it to be, and it is web-driven for manageability.

What needs improvement?

If I could improve anything about Dell PowerStore, there are a couple of in-the-weeds features that I would want to see, such as the size of snapshots to know when we can expire some of them.

For how long have I used the solution?

We have been using Dell PowerStore for approximately four years. 

Buyer's Guide
Dell PowerStore
June 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.

What do I think about the scalability of the solution?

From what I have seen, it is absolutely scalable.

Our organization has about 700 to 750 employees.

How are customer service and support?

I would evaluate the customer service and technical support as good. We normally go through our reseller, and then they contact Dell, and we collaborate together.

Which solution did I use previously and why did I switch?

The change to Dell PowerStore occurred when Compellent, our previous solution, reached end of life. We transitioned from Compellent to Dell PowerStore.

What was our ROI?

I have seen a return on investment with Dell PowerStore as it does what we wanted it to do. It gives me peace of mind.

What's my experience with pricing, setup cost, and licensing?

I have experience with the pricing and licensing. I was involved in the purchasing process, though I was not the final decision-maker.

If someone asked me about Dell PowerStore, I would say that it is priced appropriately.

Which other solutions did I evaluate?

We did not evaluate anyone else when we made the transition. Our reseller, with whom we have had a relationship for 20 years, looked out for our best interest.

What other advice do I have?

We use PowerScale for our AI requirements, particularly with end-user cameras and similar applications. 

I rate Dell PowerStore eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1876119 - PeerSpot reviewer
Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 5
Apr 26, 2025
Offers seamless integration with existing infrastructure and reduces incident rates
Pros and Cons
  • "Dell PowerStore's compression and deduplication technologies are a big help for our organization. It's saving us a lot of storage compared to what we were previously using."
  • "The management UI is pretty decent and gets the job done, but the upgrade process is challenging."

What is our primary use case?

The main use cases for Dell PowerStore involve using it for applications that are compute and storage-sensitive. It is mainly the monitoring system that has a heavy load. Other than that, there are some critical internal applications that cannot have any time drift. 

One of the specific challenges we are trying to address is migrating from our existing infrastructure. The power consumption isn't entirely dependent on Dell PowerStore, but when it comes to heavy applications, the power consumption goes high. We have a Dell PowerStore at three or four sites right now. We are trying to see if we can roll it out to another three to five sites. 

We have about five Dell PowerStore appliances, and we are using the 500T model.

How has it helped my organization?

Dell PowerStore's compression and deduplication technologies are a big help for our organization. It's saving us a lot of storage compared to what we were previously using. We are transitioning from a typical infrastructure to a cloud-native infrastructure. It is helping us move applications to a containerized environment and getting the performance we need.

Its pricing is good when compared with what we were paying for the previous storage appliance and other things. We now have everything together. The management is pretty easy for us. A new person can easily understand it. It works very well for our mission-critical applications that can't have any delays.

Dell PowerStore’s data resiliency and cybersecurity features meet our organization's needs. 

What is most valuable?

The specific features of Dell PowerStore that I find the most impactful for our organization include using it for our NAS and SAN storage, which is a relief for us. It's natively supported with our VMware infrastructure. We are still trying to figure out how we can utilize it more. Due to the low latency on IOPS, it helps us with our critical apps that cannot afford delays. It decreases the number of incidents. The IOPS part works out well for us. 

What needs improvement?

The management UI is pretty decent and gets the job done, but the upgrade process is challenging. 

For how long have I used the solution?

I've been working with Dell PowerStore for a year and a half.

What do I think about the stability of the solution?

I haven't had any performance issues with Dell PowerStore so far. 

What do I think about the scalability of the solution?

Scalability is something we are looking at. Hopefully, we can get it in a cluster formation. At the moment, we are seeing if we can get it to a point where we do not have to interact with it every day.

We have more than 2,000 users and 11 people working with Dell PowerStore.

How are customer service and support?

Dell's technical support is good. Dell has always been helpful for technical support. I didn't personally have a chance to open a case with them for Dell PowerStore, but my colleague did, and he had a good experience with them. We struggled a bit due to our time zone differences because the site we purchased it for is not in India; it's in the EU. That was the only thing that we struggled with a bit. Otherwise, the support has been good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Pure Storage. We transitioned to Dell PowerStore because, with the VMs that we were running, Pure Storage used to crash. It was a pretty old solution. It hadn't been changed for a while, so the decision was made to go with Dell PowerStore.

How was the initial setup?

The initial setup of Dell PowerStore was straightforward. It was pretty easy for us to set up. It took two to three days, maximum, to deploy Dell PowerStore in one location.

The migration part was a bit daunting for us. We had to move our existing data from one appliance to another.

In terms of maintenance, we haven't had any failed hard drives. It has been running fine. We just have to do maintenance every six months and make sure that the BIOS and firmware are up to date.

What about the implementation team?

It required three people for deployment: one for the physical work and two engineers for migrating and managing our data.

What was our ROI?

In the long term, Dell PowerStore will help reduce our organization's CAPEX, but right now, it is a pretty hefty investment for our team.

What's my experience with pricing, setup cost, and licensing?

The pricing structure and licensing model of Dell PowerStore are pretty decent. It's pretty competitive. The pricing has never been an issue, and it's fairly good. We are getting NVMe drives, so it's better than the market.

Which other solutions did I evaluate?

We considered distributed storage options such as Cohesity for storage solutions. We probably also checked HyperFlex with Nutanix.

Dell PowerStore's UI is good. The upgrade process is a bit complex, but there are no performance issues. Dell's hardware has always been pretty solid.

What other advice do I have?

We have the VMware ecosystem and KVM. We have multiple OS running. We are looking into using it as a backup solution. We are thinking of replacing our existing storage infrastructure and have our backup solution running on Dell PowerStore.

It's a pretty reliable solution if someone's looking for a total replacement of their existing infrastructure. It's pretty easy to implement. That's one of the pros we've seen personally. It's a straightforward product, and there's not much hassle. 

I would rate Dell PowerStore an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerStore
June 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
reviewer1663719 - PeerSpot reviewer
System Administrator at a mining and metals company with 1,001-5,000 employees
Real User
Top 10
Feb 10, 2025
Enhances speed and performance and NVMe use makes a notable difference
Pros and Cons
  • "The use of NVMe is notable, and the speed and performance it provides are commendable."
  • "The performance is good, but the management experience and user interface are lacking."

What is our primary use case?

I am primarily using the solution in mostly virtualized environments. This includes databases and a diverse mix of virtualization.

What is most valuable?

The use of NVMe is notable, and the speed and performance it provides are commendable. Fast storage is critical to many applications. The faster the back-end storage, the quicker the entire application performs. NVMe, in particular, makes a significant difference.

What needs improvement?

I am not a fan of the user interface. My background includes working with EMC Clarion and then Dell Compellent. The Compellent user interface is better than any of their other products. PowerStore originated from EMC, while Compellent was a separate company acquisition. Unfortunately, the tools were not merged. The bottom line is the user interface is functional, but not aesthetically pleasing. Sometimes, I find it difficult to get the required information. The performance is good, but the management experience and user interface are lacking. Years ago, I would have rated it extremely high. Now, I would say it deserves a seven. I occasionally encounter individuals who cannot assist me well or quickly and provide some pushback on issues. Generally, it's acceptable, so a seven is fair. I think they could improve integration into virtualization. They have an integration feature with VMware, but it's basic and clunky. They could improve that. Also, I don't think they support other hypervisors. The product is expensive. Initially, you might get a deal, but if you need to add anything later, that's where costs increase. It's possible to buy a PowerStore array at a certain price and then pay as much for additional disks just to expand it.

For how long have I used the solution?

I have used the solution for about three or four years.

What do I think about the scalability of the solution?

The scalability seems straightforward. We have only added disks but have not added appliances. We have single appliance clusters. We could add appliances, but clusters with multiple appliances tend to have more upgrade issues. That's not my direct experience, just what I've heard.

How are customer service and support?

Years ago, I would have rated customer service extremely high. Now, I have to say, maybe a seven. I occasionally run across a person who cannot help me well or quickly and provide some pushback on issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We moved from Dell Unity. We still have Dell Unity, but we needed the next better thing without going into PowerMax.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. Initially, you might get a deal, but if you need to add anything later, that's where costs increase. It's possible to buy a PowerStore array at a certain price and then pay as much for additional disks just to expand it.

What other advice do I have?

Overall, I would give it an eight out of ten. The user interface and the pricing model should be improved. Subsequent disk purchases should be more reasonable, in my opinion. I haven't met a Dell array yet that has achieved the promised data reduction. We don't use containers. We don't use the vCenter integration because it doesn't do much for us. It's very basic.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Feb 6, 2025
Helps achieve high availability and data security with resilient storage
Pros and Cons
  • "The data encryption is good and available in a standard license. There are snapshot and backup capabilities."
  • "PowerStore has helped us reduce our Capex by 20% to 40%."
  • "Users can be enrolled in lifecycle extension with pro support. The pricing for that is too high for PowerStore."

What is our primary use case?

I use the solution for storage, databases, and visualization. It serves as a storage option for our server.

How has it helped my organization?

It's easy, and the GUI is user-friendly. The recommendation was proper, so we adopted the solution. 

What is most valuable?

The performance is very good, which is important for storage. Performance is important for storage, with features like compression and deduplication. Performance is crucial, and the price compared to the risk isn't the worst. High availability is achieved, and the load is divided between two nodes.

Compression of data is good. It offers good resilience against ransomware. Our data is safe from attacks. I achieve a higher ability with this solution. There are features for resilience against ransomware and cyber attacks, including security. 

It's easy to manage. I use a lot of Dell solutions and find the GUI very user-friendly. 

The APEX IOPS are good. It gives a lot of good information.

We can consolidate data using PowerStore. We have a guaranteed compression of four to one. We also received extra space from the vendor.

We've been able to consolidate data by about 100% to 240%.

We've been able to increase operational efficiency. 

The data encryption is good and available in a standard license. There are snapshot and backup capabilities. 

PowerStore has helped us reduce our Capex by 20% to 40%. 

What needs improvement?

I don't see anything I need to change. I am happy with the years of use I've gotten. Nothing more is needed to meet our requirements. We have received the necessary functions, like consistent snapshots for the application. Currently, no function is missing for our needs. As long as they keep up with the quality, I would be happy.

For how long have I used the solution?

I have used the solution for over five years.

What do I think about the scalability of the solution?

I performed scalability adjustments this year. It was easy and simple.

Users can add capacity in single drive increments.

I'd rate scalability ten out of ten.

How are customer service and support?

I am happy with customer service. I have not faced any problems.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am still using familiar Dell products, such as PowerStore and Unity, as they are part of the same family. I'm also using PowerVault. 

We did not use a different solution previously. We've always used Dell.

How was the initial setup?

The setup is easy. I implemented an instance. It is not hard. 

I need one person with some experience in storage to help with the setup. I may then possibly need more.

We currently have three devices. We are not clustering them.

There is some maintenance needed for fixes, et cetera.

What about the implementation team?

We implemented the first time via a vendor. After that, it was easy to do by ourselves. 

What was our ROI?

Cost savings are evident, and we receive storage and resilience against cyber attacks. We see it as a good investment.

What's my experience with pricing, setup cost, and licensing?

The cost is average.

Users can be enrolled in lifecycle extension with pro support. The pricing for that is too high for PowerStore.

What other advice do I have?

The overall product rating is ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, IT Infrastructure at SNSKIES PVT LTD
Reseller
Top 10
Jun 30, 2025
Unifies scattered data into a single accessible dashboard and boosts IT infrastructure performance
Pros and Cons
  • "I configured the storage for a customer, and they had all the scattered data placed on different servers; I consolidated all the data into a single dashboard accessible via Dell PowerStore Manager, which improves performance and IT infrastructure."
  • "The setup is very simple, but it's costly."

What is our primary use case?

I use the product for computers to connect servers with storage, integrating computations and actions performed on the servers with vCenter and a single console or storage console.

What is most valuable?

In my experience, its effective capacity and effective storage capacity are notable features that differentiate it from others. I configured the storage for a customer, and they had all the scattered data placed on different servers. I consolidated all the data into a single dashboard accessible via Dell PowerStore Manager, which improves performance and IT infrastructure.

What needs improvement?

I don't think there is room for improvement in my opinion. It's already in a good state. I don't recall any issues, at least at this time.

For how long have I used the solution?

I have used the solution for almost two years.

What do I think about the stability of the solution?

I haven't observed any glitchy behavior. It's a pretty stable product.

What do I think about the scalability of the solution?

In my experience, you can scale it to any limit. You can expand through the expansion enclosures and add capacity and performance as well. It's easy.

How are customer service and support?

Customer service is good, and support is also good from Dell.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Dell PowerStore, I used Unity. It wasn't a struggle. It was a customer call, and it was for expansion rather than any issues they were facing. They acquired Dell PowerStore for their expansion purposes.

How was the initial setup?

I found that the initial setup is not complex. You can go to the default password credentials or use your PowerStore management dashboard. From there, you can set your designated IP addresses and credentials, and then easily configure the storage with your setup.

What was our ROI?

In my experience, it's worth ROI in terms of performance and improvement in their IT infrastructure through many other aspects. Eighty percent.

What's my experience with pricing, setup cost, and licensing?

The setup is very simple, but it's costly.

What other advice do I have?

I would rate the overall product a nine out of ten. I think it might be almost nineteen or ninety-five percent they are claiming fine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
DavidDoan - PeerSpot reviewer
Chief Executive Officer at Axigent Technologies Group
Real User
Top 5Leaderboard
Jun 4, 2024
Stands out for us as a high-performance storage device in the market
Pros and Cons
  • "My company found the tool to be really easy to use, expand, and manage."
  • "There are some management issues in Dell PowerStore. I have managed several pieces of Dell PowerStore's hardware area, and I could feel that it was almost like a step back in certain areas when it came to the management interface."

What is our primary use case?

Dell PowerStore was attached to an SQL Database that needed to have high performance, and since the application was not very well written, the only solution was to put it on flash storage. In my company, we felt that Dell PowerStore stood out for us as a high-performance storage device in the market.

How has it helped my organization?

In terms of how the product has helped my organization or my company's customers' organizations, I would say that the product provides its users with the hardware they need to be able to scale and grow their applications. The product is helpful not just from the standpoint of being able to deal with expanding an array's needs but also having the power necessary for the workload.

What is most valuable?

The most valuable feature revolves around expandability, especially since our company had to grow one of the appliances once. My company found the tool to be really easy to use, expand, and manage.

My organization uses Dell CloudIQ to manage and analyze Dell storage. My company has not faced any issues with CloudIQ since we mostly use it for monitoring and reporting, and it never came back to us with anything, so everything is always green there. CloudIQ has not given our company anything yet since we may not have done anything wrong to date. As per one of the recent announcements, CloudIQ has been renamed Dell APEX AIOps. Going forward, we need to remember that CloudIQ has been branded as Dell APEX AIOps.

I don't look or assess Dell PowerStore's overall energy consumption closely since it is not in a data center where one can have features to monitor power. I would assume that the product would be efficient when it comes to the overall energy consumption area, and I understand that there will be some additional power savings with the newer versions of the product and the latest hardware. There hasn't been anything associated with the product that has been an issue for our company.

In terms of the ESG values of the product, I think Dell PowerStore has been doing a good job. Dell's team has been doing its best when it comes to the area of ESG values since they talk a lot about being green and recycling while also emphasizing how they are able to take in old products and dispose of them properly, making me believe that Dell works towards a good initiative.

The challenges my company is trying to address with the use of the solution, especially in areas like workload or data consolidation, I would say that the workloads that my company is running are all VMs, so we get into a ton of consolidation in that regard. The challenge my company is trying to address with the use of the solution revolves around the area of performance. The tool has not only met and addressed our company's challenges concerning the performance area but also exceeded them.

My company integrates Dell PowerStore with VMware.

The integration process of Dell PowerStore with VMware is not as easy as how it is when it comes to Dell Unity XT, especially in terms of getting the integrations turned on. Once the integration capabilities are turned on in Dell PowerStore, the tool works very well.

What needs improvement?

Though Dell PowerStore is generally easy to manage, it is not as easy as how one can manage Dell Unity XT. There are some management issues in Dell PowerStore. I have managed several pieces of Dell PowerStore's hardware area, and I could feel that it was almost like a step back in certain areas when it came to the management interface. I haven't looked at Dell PowerStoreOS 4.0, so I can't speak about it currently.

From a feature-oriented point of view, I don't want to see anything additional in the product since it is kind of a purpose-built appliance from what I understand. The product does everything I need it to do for me.

For how long have I used the solution?

I have been using Dell PowerStore for a year.

What do I think about the stability of the solution?

The product's stability has been fantastic and rock solid.

What do I think about the scalability of the solution?

The product's scalability features have been great. My company is happy with the product.

How are customer service and support?

The solution's technical support has been fantastic, especially with the CloudIQ integration. Our company has had a couple of instances where Dell's support has actually reached out to us and told us about how there is an update in the queue and how we can download it and use the update as per our convenience.

Which solution did I use previously and why did I switch?

I have not used any other solutions in the past.

How was the initial setup?

The product's initial setup phase was easy. The product has an easy setup phase, especially if you have experience with Dell EMC storage products. Dell PowerStore's setup process may not seem as easy as the setup phase of the tools covered under Dell EMC storage products.

What was our ROI?

Only one of the two Dell PowerStore isn't production, but the issue that my company used to face with the previous product we used was associated with the fact that its application would die every day at two o'clock in the afternoon, after which there is a need to reboot the server in order to get the product to come back up. I believe the aforementioned problem was caused by a report running at the wrong time and taxing out the database server heavily. With Dell PowerStore, even if the report runs and Taxes out the database server heavily, the tool doesn't suffer from a performance hit. With the earlier products, users had to deal with 15 to 30 minutes of downtime in the afternoons, but now that has been eliminated with the use of Dell PowerStore. I have experienced an ROI using the product, but the number to which it equates is something that I can't specify.

What's my experience with pricing, setup cost, and licensing?

When it came to the pricing part, my company looked at Dell EMC Unity All Flash and Dell PowerStore. Dell PowerStore is more expensive than Dell EMC Unity All Flash. Dell PowerStore's performance metrics were way higher than what Dell EMC Unity All Flash offered. My company considered Dell PowerStore to be the best solution despite its high cost.

Which other solutions did I evaluate?

I have not evaluated any other products against Dell PowerStore.

What other advice do I have?

The product has not really helped reduce organizational footprint and data consolidation. The data is all there, and it just keeps growing, so I don't know if there has been any data consolidation possible with Dell PowerStore.

Though there are a few areas that Dell cannot control, when you look at an all-flash storage device, one can figure out that there is some cost involved in it. Other than the costs associated with Dell PowerStore, I feel it is a fantastic product.

I rate the solution a nine out of ten.


Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Principal Advisor at Wipro Limited
Real User
Top 20
Jun 3, 2026
Unified storage has delivered efficient data consolidation and strong performance across industries

What is our primary use case?

Dell PowerStore's main use cases include capacity management for storage and various other purposes. The product fits the business across all verticals, whether in finance, retail, or aviation, as Dell Technologies is present in every industry.

I have been able to consolidate data using Dell PowerStore for our clients, and there are many examples of this happening.

Regarding examples of how much data was consolidated or the data reduction rate, I cannot comment easily on that because those figures are not very generic and depend on the case type and the nature of the data involved.

What is most valuable?

What I appreciate about Dell PowerStore is its batch perspective, especially for downloading the SME, although I focus on the business side of it. That question would be better for my SMEs.

All of my customers use Dell to consolidate workloads, improve performance, enhance power efficiency, and achieve data reduction, which is what Dell is known for. I am personally focused on storage, computing, and backups, and in my previous experience, I have been working actively in that area.

Dell brings many solutions, particularly in hybrid solutions that go multi-cloud, and it is a good product to work on.

From a VFSI perspective, I do have experience with how Dell PowerStore has impacted the organization in terms of performance and operational efficiency, and it has been a good experience due to being very much scalable and highly available.

I would describe my experience with Dell PowerStore's data resiliency, availability, and cybersecurity features as good.

These features definitely meet my customers' business needs today, especially with the upcoming threats.

What needs improvement?

The only area of Dell PowerStore that I would see improved is the awareness in the market, as I feel that the Dell team can do better regarding the features and the way use cases and case studies are presented.

I think my customers find several features of Dell PowerStore impactful for their organization, but I do not know what plans you have for the agentic part of it, as I have not heard much about that. Most of the products emerging already have AI for better delivery and insights, but I am not very sure if Dell PowerStore is fully ready for that.

At this moment, I have not utilized Dell AIOps, also known as CloudIQ or Apex AIOps, in Dell PowerStore, and I have seen very limited penetration of that in customer places.

For how long have I used the solution?

I have been working with Dell PowerStore since the launch date because we are not new to Dell Technologies. I have been seeing the product generation right from the EMC Clarion days.

What do I think about the stability of the solution?

I have not experienced any performance issues, crashes, or downtimes with Dell PowerStore, and everything has been fine so far. I appreciate Dell Technologies for their continuous support, which strengthens our partnership due to the better support structure in place.

What do I think about the scalability of the solution?

I have not had any limitations or scalability issues with Dell as it is scalable by design, which is completely good.

How are customer service and support?

On a scale of one to ten, I would rate the tech support and customer service teams as a nine due to their high customer care experience, despite some occasional transaction issues.

Which solution did I use previously and why did I switch?

I work with other storages and competitors, including HP and IBM, as I have been an SI partner for all of them, and it is not exclusively with Dell.

Which other solutions did I evaluate?

In comparing Dell to competitors like HP, some features show Dell outperforming, while others go in HP's favor. However, newer competitors like Pure have become very competitive.

I appreciate Dell's commitment, but sometimes I feel Dell products can be costlier concerning the overall lifecycle management of the product.

I find it cost-effective, although it does depend on a case-by-case basis and may not hold true for every situation. In most of the cases, the answer is that it is cost-effective.

What other advice do I have?

Given my experience with Dell products, my recommendation for others looking to implement is that the awareness aspect seems to be lacking lately, as I have not seen the same level of engagement compared to earlier times. I would rate this review an eight overall.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 3, 2026
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Peter Dannefalk - PeerSpot reviewer
Recovery Specialist at Conapto
Real User
Top 5
Oct 30, 2024
It's a reliable solution that reduces our footprint
Pros and Cons
  • "The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years."
  • "The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage."

What is our primary use case?

We use Dell PowerStore for our local operations and as a backup service that we provide. We use it for some VMware, but it's primarily for backups. 

How has it helped my organization?

Dell PowerStore has provided us with a lot of disk space that is easy to handle. The solution has also helped reduce our organizational footprint by about 50 percent. We have six units. That's less than what used to be on the rack. 

What is most valuable?

The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years.

What needs improvement?

The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage.

For how long have I used the solution?

We have been using Dell PowerStore for the last five years.

What do I think about the stability of the solution?

Dell PowerStore is stable. We haven't had any issues with it.

What do I think about the scalability of the solution?

Scalability with Dell PowerStore is probably good, but we haven't had the opportunity to increase disk space as we have not needed it beyond our initial purchase.

How are customer service and support?

I rate Dell support nine out of 10. We have not needed much support from Dell since the solution has been working well. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned from a system called EcoLogic, which was another Dell solution. We started with EcoLogic about 20 years ago and switched to Dell PowerStore about six years ago because EcoLogic was no longer available. We needed new disks because our old ones were wearing out. PowerEdge was priced well.

What's my experience with pricing, setup cost, and licensing?

The pricing structure and licensing model of Dell PowerStore are very good and I like it. We chose it because it was reasonably priced and met our requirements.

Which other solutions did I evaluate?

We considered other disk systems, but they were too expensive.

What other advice do I have?

I rate Dell PowerEdge Servers nine out of 10. They do their job and cause us no problems. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cloud Pre Sales Engineer at a computer software company with 51-200 employees
Reseller
Top 20
Jun 6, 2026
Unified storage has supported mixed workloads well and still needs finer analytics and integration
Pros and Cons
  • "When it comes to recommending it for smaller or bigger companies, it depends on the workload, and generally, it can be used for both smaller and larger organizations."
  • "In terms of improvement for Dell PowerStore, I think it would be good to integrate it with IBM workloads."

What is our primary use case?

I am dealing with Dell PowerStore, PowerScale, and PowerEdge.

What is most valuable?

Dell PowerStore is popular in my region and is already a known product and solution. When it comes to recommending it for smaller or bigger companies, it depends on the workload. Generally, it can be used for both smaller and larger organizations.

What needs improvement?

In terms of improvement for Dell PowerStore, I think it would be good to integrate it with IBM workloads.

Regarding Dell AIOps or CloudIQ, there is no problem with that, but it still needs to be more granular.

How are customer service and support?

When asked how I would rate their technical support from one to ten, I say nine. Nine out of ten means there is still some room for improvement when it comes to response time and overall competence. There is always room for improvement, but for our cases with our customers, we are very satisfied with the technical support of Dell.

What's my experience with pricing, setup cost, and licensing?

Regarding their pricing, I find it reasonable and competitive.

What other advice do I have?

If I were to rate Dell PowerStore from one to ten overall as a product, I would give it a seven. As for additional features that I think they need in the future to make it better, I do not have any suggestions.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 6, 2026
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Systems Engineer & Manager at John I. Haas
Real User
Top 10
May 22, 2025
Reliability and minimal troubleshooting have freed up time for new deployments and innovative projects
Pros and Cons
  • "I've never had to contact support, which is one of the reasons why I love it."
  • "One improvement I would suggest relates to the service that pings Dell when there's an issue. I would say it needs to be more transparent."

What is most valuable?

I can't think of anything to improve Dell PowerStore because when it comes to storage, I don't want to have to troubleshoot it or deal with it unless I'm deploying a new volume or deploying something. That's one of the reasons why I love PowerProtect - if I didn't save the password in a password manager, I would forget what the admin login is, because I never have to log into it and troubleshoot it at all. It just works. It is very resilient, and that's my favorite thing about it. 

I evaluate storage reliability performance by noting that I'm the one who would have to troubleshoot or fix something, and with Dell PowerStore, I never have to log into it, which is awesome. 

I've never had to contact support, which is one of the reasons why I love it. I don't want to constantly have issues with something, so I can dedicate my time to something else that's not just fixing what we have.

What needs improvement?

One improvement I would suggest relates to the service that pings Dell when there's an issue. I would say it needs to be more transparent. 

How are customer service and support?

Dell has always been good to us, even though we're not a massive company. While we are a global company, in terms of employees, we're not that huge. Dell has always been good to us, and we never felt they looked down on us because we're under a thousand employees.

How would you rate customer service and support?

Positive

What other advice do I have?

That's one of the big reasons why we're here, so we can find how we can start utilizing AI for our business, that's not just asking ChatGPT to make a report for us or something. Dell PowerStore is my baby.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.