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reviewer1852581 - PeerSpot reviewer
Sr. Manager, Data Center Practice at a tech services company with 1,001-5,000 employees
Real User
May 17, 2022
Good block storage with responsive support and an easy implementation process
Pros and Cons
  • "The solution is extremely stable."
  • "It's also only supported with a limited amount of switches."

What is our primary use case?

We are a reseller, and we use them to demonstrate to our customers the PowerStore interface as well as to power our own lab demos, running vCenter, NSX, and other software utilities.

How has it helped my organization?

For our demo lab, before we got PowerStore, we were running on a really outdated storage platform that was running out of space and didn't have enough internal resources to be able to power our customer demos. This product really helped facilitate and we do quite a few PowerStore demos since we have that device. 

What is most valuable?

Our older PowerStore is where most of our demos are located. We're just using it as a block of storage and storage to power the VMware environment. That's been our main use case.

What needs improvement?

The networking was difficult and complicated. It took as long to configure it correctly for the networking, as to roll it out. It would be good if there was a way to simplify the network complexity. 

It's also only supported with a limited amount of switches. If I hadn't bought the Dell switches, I would've had some issues with my legacy switches. That's been our number one issue with customers, when they say, "oh no, I'm going to use this other switch."

Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

We have two PowerStores. We have one that's three years old, and we have a new one we just implemented a couple of weeks ago.

What do I think about the stability of the solution?

The solution is extremely stable. We haven't had any issues with it.

What do I think about the scalability of the solution?

We only have the product in one location. Only six people have touched the solution. That's between the people who maintain it and sales architects who use it for demonstrations.

How are customer service and support?

We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email within 15 minutes saying "you had an unexpected node failure, and do you need help?" They were on top of it. They are right there and they reach out proactively.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Compellent previously and that had aged out. It was six years old. Then we had EqualLogic that was in place just for NAS storage. That one also aged out and was running out of space. This product replaced both of those units.

How was the initial setup?

I was involved in the initial setup of this solution. It was pretty straightforward. With the first implementation, we were done in about 12 hours. That included the networking switches. The unit, PowerStore itself, is probably deployed in only six hours.

The solution requires maintenance. I am not the one who performs the maintenance. Our lead engineer handles it.

What about the implementation team?

We used Dell Professional Services during the implementation. I also had my lead PowerStore engineer and some of our sales architects shadow it, as well as a couple of my other engineers who hadn't used PowerStore. Dell let us have about four people shadow the installation so that my staff could get some knowledge as it got deployed.

What was our ROI?

We've seen an ROI. We're a reseller. Being able to do those demos for our customers helps us sell more products.

What's my experience with pricing, setup cost, and licensing?

I don't really have any line of sight on the pricing. I heard it's comparable to the other Dell storage units.

What other advice do I have?

I'd rate the solution ten out of ten. It's a really good product.

I'd advise potential new users to have a demo or do a hands-on lab to try it out. Also, make sure you buy supported switches.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1528422 - PeerSpot reviewer
Engineer at a financial services firm with 1,001-5,000 employees
Real User
Jan 3, 2022
Enables us to add compute and capacity independently, giving us flexibility in responding to business changes
Pros and Cons
  • "You can add compute and capacity independently. We have sized the solution based on our current needs, but in the future we can choose to increase capacity if we grow our activity in the market. And if we have more business in our monetary system, we can increase compute. The ability to choose what we increase is a good feature."
  • "The only area I can highlight for improvement is that the 4:1 data reduction target has not been reached. This may be due to an issue with Dell EMC's initial analysis of data compression. As a result, we have had to add new physical disks to reach our goal of total available disk space."

What is our primary use case?

PowerStore is joined to four application servers in a cluster. We're running an application that we use to monitor our activity in the financial markets. We collect all the data from the market—books, trades, orders—that we send to the market. In terms of volume, we are collecting about 100 million rows a day for the books, 10 million a day for the orders, and about 500 rows for public trades.

It is a mission-critical application because of compliance and the regulators. We have to maintain this kind of monitoring because it's a direct link to our activity in the regulated market.

How has it helped my organization?

An interesting feature is the guaranteed reduction when it comes to the physical capacity of the disk. We have 30 terabytes of SSD and that is equivalent to 100 terabytes of effective capacity. It allows us to reduce the costs of capacity.

Our previous solution was Dell EMC Compellent. What we have seen immediately is how easy it is to use PowerStore compared to Compellent. PowerStore is much simpler to manage.

What is most valuable?

The most valuable features include 

  • easy of use 
  • performance in terms of read-write capacity.

It is also important that you can add compute and capacity independently. We have sized the solution based on our current needs, but in the future we can choose to increase capacity if we grow our activity in the market. And if we have more business in our monetary system, we can increase compute. The ability to choose what we increase is a good feature.

What needs improvement?

The only area I can highlight for improvement is that the 4:1 data reduction target has not been reached. This may be due to an issue with Dell EMC's initial analysis of data compression. As a result, we have had to add new physical disks to reach our goal of total available disk space. Dell EMC has met us partway on this DRR issue by providing some of the additional disks free of charge, but we have had to purchase the remaining quantity of the disks we need.

For how long have I used the solution?

We have been using PowerStore in our production environment for a few months, after using it in pre-production for about two months.

What do I think about the stability of the solution?

The stability has been very good so far.

What do I think about the scalability of the solution?

We have not tested the scalability yet. All our data is well supported in the current solution, but we sized the new solution with more capacity than the previous one had.

How was the initial setup?

The initial setup of PowerStore is a straightforward process. Setting up the Compellent was much more complex.

Overall, the setup took us about three weeks.

We ran it in a pre-production environment initially. We loaded all the data that was in production into the new environment and ran our application in both the pre-production and the production environments, just to test the stability and the availability of the application.

There are four people involved with the solution in our IT operations, and there are about 50 people who use the application that runs on it. Our application is a specific, department-level application, that is used for monitoring the activity in financial markets, so its use is limited to our business area. That is why the number of users is limited.

What about the implementation team?

Dell EMC's support was very efficient during the setup of the entire solution. They handled the complete setup in terms of connections and also helped us with the software configuration and moving data from our old solution into the new solution.

What was our ROI?

We haven't seen ROI yet, but the return for us will be in the efficiency of monitoring our activities.

What's my experience with pricing, setup cost, and licensing?

The pricing is in line with other vendors' pricing, more or less. There are no costs in addition to the standard fees.

Which other solutions did I evaluate?

We did not evaluate other solutions because Dell EMC is a partner for us and we're satisfied with them. We have evolved with their solutions and PowerStore is the best. Dell EMC is our vendor and provides us with all our other client-server solutions.

What other advice do I have?

At the moment, I am satisfied by the simplicity and ease of use of the PowerStore.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Solutions Architect/ Consultant at a tech services company with 11-50 employees
Consultant
Dec 13, 2021
Efficient, good performance for deduplication and compression, and it integrates well with VMware
Pros and Cons
  • "Overall, we're quite happy with the product because we can move the data that is stored on more than 10 of our current storage devices to a single PowerStore."
  • "There is no Synchronize replication feature on the storage."

What is our primary use case?

Most of our PowerStore units are used for VMware VMs and vSphere. We migrated the VMs from our Unity storage.

We have two sites; the data center site (DC) and the disaster recovery (DR) site. We only use the PowerStore on the DC site. The project was put on hold due to COVID but we plan to continue with it this year.

How has it helped my organization?

VMware integration with the product is good. We use vSphere, which is one of the main VMware functions. In addition, we use vSAN for storage, and we have to use the SIEM.

This solution has helped us to simplify our storage operations, although we have a lot of storage devices and too few administrators. Because of this, we're looking for a software solution to assist us with administration. This is something that we will be doing next year.

Overall, we're quite happy with the product because we can move the data that is stored on more than 10 of our current storage devices to a single PowerStore. In terms of efficiency, this solution is the best choice for us.

What is most valuable?

The deduplication and compression features are quite impressive because when we enable this feature on other products, such as HPE 3PAR, we have a lot of latency. With PowerStore, we don't have that issue.

This device is less CPU intensive than the EMC Unity and the HPE 3PAR.

PowerStore supports the iSCSI interface, which we find helpful. We use one for our fiber channel but another one for iSCSI.

What needs improvement?

There is no Synchronize replication feature on the storage.

PowerStore should include more NAS functionality.

For how long have I used the solution?

I have been using EMC products since 2003, although I began using Dell EMC PowerStore only last year.

What do I think about the stability of the solution?

Stability-wise, we have had no issues at all. In the past, all of our EMC products have been stable. We have not had the storage fail or had a faulty port. We have not even had to call support since putting it into production.

What do I think about the scalability of the solution?

We plan to expand our usage in the future. One of our next goals is to purchase a PowerStore for our DR site because we need to have replication for our financial use case. We also plan to replace some of our other storage devices with PowerStore because we need to improve the overall efficiency.

How are customer service and support?

We have not opened a technical support case with Dell for PowerStore but because most of our products are from Dell, we have dealt with them in the past. We have purchased approximately 100 servers from Dell and we have always been quite happy with their support. We don't have any issues with them and I would rate them a ten out of ten.

Every time we have an issue, they work with us to resolve the problem. There has never been a need for a repeat call and we are quite happy with that.

Which solution did I use previously and why did I switch?

We have many Dell EMC Unity storage devices, including the Unity 450 and Unity 650, but we wanted a new, smaller storage unit.  

The main reason that we moved to PowerStore was the compression and deduplication.

How was the initial setup?

The initial setup is easier than other products, such as Unity.

We were able to set up the storage and put it into production within one day. PowerStore is very quick to set up. By comparison, Unity will take at least two days to install.

What's my experience with pricing, setup cost, and licensing?

We are happy with the pricing that we get from Dell.

What other advice do I have?

This solution enables us to add compute and capacity independently, although we have not had to change our configuration.

PowerStore uses machine learning and automation for optimizing resources but we are just starting with it, so I don't know much about these features.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a agriculture with 10,001+ employees
Real User
Top 5
Dec 18, 2022
Unified storage, simple to install, and cost-efficient, but it could include public to private cloud adoption features
Pros and Cons
  • "When compared to Pure Storage, Dell PowerStore's cost was quite attractive."
  • "The UI should be a little more user-friendly to manage."

What is our primary use case?

We are using Dell PowerStore primarily for SAP applications as block storage, for replication across different locations.

How has it helped my organization?

We see a lot of value in the investment. Primarily, it's quite cost-efficient, and with the latest NVMe technology, we see the performance of this has improved compared to the previous generation VNX or Unity array.

What is most valuable?

When compared to Pure Storage, Dell PowerStore's cost was quite attractive.

What needs improvement?

The UI should be a little more user-friendly to manage. 

We want to see additional public to private cloud adoption features included if they are at all possible.

For how long have I used the solution?

I have been working with Dell PowerStore for approximately one year.

We are working with Generation One, and we are looking for Generation Two.

What do I think about the stability of the solution?

Dell PowerStore is very stable.

What do I think about the scalability of the solution?

Dell PowerStore is scalable. We can add multiple engines to it.

We have 200 users in our organization who use this solution.

How are customer service and support?

We have not contacted technical support.

Which solution did I use previously and why did I switch?

At the moment, I am using Pure Storage and NetApp All-Flash Storage Arrays.

We have worked with TCS. We chose it because of NVMe and the performance-enhancing technologies it offers.

We worked with HPE Alletra and Pure Storage.

Because HPE Alletra was not unified storage, we chose Dell PowerStore because it was.

How was the initial setup?

The initial setup was straightforward.

It took less than a day to deploy.

This solution does not require any specific maintenance.

What about the implementation team?

We carried it out using OEM and other methods.

What's my experience with pricing, setup cost, and licensing?

We purchased it with a five-year warranty.

What other advice do I have?

When compared to the technology that has been evaluated earlier or has just come onto the market earlier, it provides a good value for the money. Since the price is significantly lower and performance features have improved. That being said, I would recommend this.

I would rate Dell PowerStore a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1648785 - PeerSpot reviewer
Technical Support Manager at a computer software company with 1,001-5,000 employees
Real User
Nov 29, 2021
Enabled us to consolidate high-IOPS and lower tiers, but the licensing process is complicated
Pros and Cons
  • "I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs."
  • "During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward... Eventually, I had to pass this task to our business partner and they did it for us."

What is our primary use case?

We use it to host all the VMware workloads in production. It has all the types of workloads that any data center would have, from AD to file servers as well as SQL, Exchange, and BI. It holds all our high-tier VMs.

How has it helped my organization?

PowerStore helps to simplify IT operations. At the site where it is installed, we have consolidated two tiers with the high-IOPS and lower tiers. We have enough capacity with lower power consumption and enough performance to handle the required overload.

It gives us the capacity and the performance we need. Before, things were on 10K disks, while this is flash. There is a very big difference. Previously, we were connected directly, with a back-to-back connection between servers and storage. Now, we have multiple servers connected to SAN switches and those switches are connected to the storage. For sure, the performance of the system is sky-high. In terms of IOPS we are fully satisfied by the PowerStore.

We use the solution’s built-in VMware hypervisor to run VMs and virtualized applications, directly on the storage appliance. We manage multiple sites and we don't have enough teams to allocate support at all sites. So our support team handles all our sites. It's very important for us to have a consolidated infrastructure that we can manage remotely, without needing someone available locally to do the patching/power-up/creation and life cycle management tasks. Having this box, along with the integration with VMware, and VMware's capabilities, gives us what we need.

What is most valuable?

I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs. At the site where it is located, there are about eight servers connected. The high IOPS support our needs. It is very performant.

What needs improvement?

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

For how long have I used the solution?

We installed it at the beginning of September, about three months ago. By the end of September it was put into production with all the loads we required.

What do I think about the stability of the solution?

It is stable, but we have only operated it for less than six weeks, which is not that much. But performance-wise it is giving us what was promised, so far.

What do I think about the scalability of the solution?

Because we have changed the topology of our data centers' interconnectivity and the data movement between sites—we have multiple sites in multiple locations and countries—we asked Dell EMC to give us additional expansion for the box, but with disks at the lower tier. In that way, we are insuring our investment in this box and doing a consolidation. But it also means we don't need to buy high-end disks for it. We may go with 10K disks for the lower-tier data.

I think we will go for a second box like this one in the near future, but in a different location.

How are customer service and support?

When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one support center to another, from the United States to France to wherever. I ended up preferring to finish the installation without continuing the case. Dell EMC's support case management wasn't really set up to suit our needs. When I gave them the serial number of the box, they said, "Ah, it's a PowerStore. It's not this department, you need a different department." The support is not very well structured.

In addition to the licensing issue I mentioned, we also opened a ticket concerning the dedupe and the data showing on the storage interface. No one answered so we escalated it to our partner and they escalated it to a consultant.

Overall, support is not smooth when it comes to the portal and the standard support system. I had to go to our reseller to ask him to get us the information we needed.

To be fair, I spent a huge amount of time working with IBM, versus only the two to three months on Dell EMC. But knowing Dell EMC as a brand, as a competitor to IBM, I know it can do much better in terms of support and awareness of customers' needs.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were not searching for a particular brand. We were searching for storage that would be delivered ASAP with a certain IOPS capacity. And, of course, pricing was part of it. The vendor that sold us this box said they were able to send it right away. From that point, the discussion went to Dell EMC versus ordering IBM. Our discussions about how to move forward with our storage took at least four to six weeks. If we had then put in an order with IBM, it would have taken at least another six weeks. So we would have had a 10 to 12-week process. We didn't have this luxury. We couldn't wait that long, so the decision was based on the time of delivery.

We will move everything off our old Lenovo storage that is now four or five years old, and that will be used for backup only. All our production VMs will be on the flash and all the less important pieces, like the file servers, will be on the 10K disks.

How was the initial setup?

During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward. You can't find your way easily. You spend some time getting the information. So the licensing activation was a little bit tricky for us. Maybe the installation issue was due to our lack of knowledge, but the licensing part and the escalation need to be smoother. Eventually, I had to pass this task to our business partner and they did it for us.

There is a web interface for LAN creation, host mapping, and digital capacity. We created it as a VVol, mapped it to the box, and started moving data from the old Lenovo to this box.

Because my background is not Dell EMC, it took us about two to three days to finish not only the boxes but the installation of the SAN switches as well. We had to migrate all the data from the old Lenovo to it, and we had to do work related to the ESX servers.

What about the implementation team?

We only used internal resources.

Which other solutions did I evaluate?

I was a technical manager for about 20 years in a company that is a business partner for IBM. My "DNA" is in IBM. However, when I shifted to my current company, they have multiple types of hardware vendors, both IBM and non-IBM. Before the acquisition of the Dell EMC PowerStore 1000T, I did a comparison with information from IBM sources, from Dell EMC sources, and from neutral sources. At that time I downloaded information from IT Central Station. After that, we acquired the box.

What other advice do I have?

I would like to wait another few months before giving any advice about the product, to see if there are any other hassles or any issues. But if someone is considering going with PowerStore, I would say yes. It's a good box.

Ultimately, it's about performance, capacity, and price, as opposed to AI learning et cetera, the same as it has always been.

I was not concerned about the fact that it is a relatively new platform because the Dell EMC brand is number-one in the market.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Storage Administrator at a healthcare company with 1,001-5,000 employees
Real User
Nov 24, 2021
The built-in intelligence can adapt quickly to changing workload requirements
Pros and Cons
  • "PowerStore is easy to use. All the drives use soft encryption. To upgrade it, you download the app, and it runs by itself. It's very easy to deploy, share, and create volumes."
  • "The price is on the higher side."

What is our primary use case?

We have two appliances — a primary and a secondary — and they are synchronized, so all the volumes are replicated. If the primary appliance goes down, we can get functions on the other side. When it's writing on one side, writing is disabled on the other side. In the event of disaster recovery, we can enable writing, and then we can do anything from there.

How has it helped my organization?

PowerStore simplified everything because we have a duplicate copy of all the volumes on the primary side. If anything happens, we can get data from the other side. It also takes hourly snapshots. If anything gets corrupted, we can recover using the snapshots. It's easier for our business to create volumes and allocate space on a volume. You don't have to go through the hassle of zoning the volume and doing everything else. It's simple.

What is most valuable?

PowerStore is easy to use. All the drives use soft encryption. To upgrade it, you download the app, and it runs by itself. It's very easy to deploy, share, and create volumes. It's active, so you can have two nodes on one appliance. If Node A goes down, you still get node B at the bottom running. 

I would rate PowerStore's machine learning and AI eight out of 10 because customer automation is very easy. It's just a click of the button, You can also use what they call Cloud IQ, which is an online storage and monitoring software. If you log on to the internet, you can check on your plans to see how much space is left. Cloud IQ analytics software is free as long as you have an account with Dell.

Dell's built-in intelligence is the best because it can also calculate how much data is needed for storage beforehand and if you need to add more drives or anything. The built-in intelligence can adapt quickly to changing workload requirements. We were able to migrate from IBM storage by uploading an image. With other devices, it's sometimes hard to migrate from different forms of storage, but PowerStore was very quick. We didn't have any downtime because once we were able to create the image, we just had to do a cut-over on the other side. 

Pretty soon it's going to be Meditech certified, so it's going to be able to run Meditech. Right now we are using a different solution to run Meditech, but once it gets certified, we'll be able to move from the other appliance. VMware integration is very easy too. PowerStore gives us leverage, we can tell how much space is allocated to the VM and what's happening on a VM.

For how long have I used the solution?

We just installed PowerStore this spring.

What do I think about the stability of the solution?

PowerStore is highly stable. If one node goes down, it's going to alert you at any time. And then since you're using Cloud IQ, you can see all the alerts and everything. You can install Cloud IQ on your cell phone, so you'll get a notification on your phone.

What do I think about the scalability of the solution?

You can scale PowerStore. If you look at the cost of getting a next-generation XtremIO, we can get two PASTs for the cost of one XtremIO, so it's cheaper to get the PAST. It just came out. It's new, so I don't know about the usage out there, but for us, it's a small beast. It does everything.

How are customer service and support?

Dell's support is perfect. I rate Dell's support nine out of 10. You call them when you have an issue, and they'll get back to you within 24 hours. If it's a serious issue, they respond in four hours. The system itself does a lot. It lets you know when it needs to be updated. And if the upgrade fails, you can just revert to the previous version. This happened once, but we tried again and I didn't have to revert to the older version. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before PowerStore, we were using IBM SVC. We switched because we are getting more virtualized. PowerStore is a new solution, but we were not concerned about switching because we went through a third party called SIS, and they've already installed a couple of PowerStore storage devices in different hospitals. If you look at the DS 7000 in the data center, it's a rack. There are maybe four racks for the same storage solution on one parcel. So it also minimizes space. We only have one 2U rack and it's running like 96 terabytes. 

How was the initial setup?

PowerStore is easy to install and deploy. It takes less than a day.

What's my experience with pricing, setup cost, and licensing?

The price is on the higher side. It's alright relative to what PowerStore does. 

What other advice do I have?

I'll rate Dell EMC PowerStore 10 out of 10. I haven't had any issues with it since we've installed it. PowerStore is easy to adapt, and it's straightforward to use. You cannot even make a mistake on anything because it's going to make sure you confirm everything before you go to the next step. I haven't seen anything that needs to be improved yet. If I compare it with what we were using before, this one is genius.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1704309 - PeerSpot reviewer
IT Administrator at a construction company with 201-500 employees
Real User
Top 20
Nov 18, 2021
There have been multiple problems with stability, yet the performance makes our system faster
Pros and Cons
  • "For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance."
  • "The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, 'This is a known issue. Please upgrade to 2.' We upgraded to 2 and, one week later they told us, 'Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1.' Overall, they need to make the system stable."

What is our primary use case?

We use it for machines from VMware vCenter which we keep separate from the PowerStore. It is only the storage. They are connected with iSCSI and NFS. We have no virtual machines directly on the PowerStore.

How has it helped my organization?

We are very impressed by the power of the system. We have gained performance for all our virtual machines and our system is running very fast.

Another benefit, for us, is the dedupe rate.

What is most valuable?

For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance.

Also, the live dedupe application is very good.

What needs improvement?

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

For how long have I used the solution?

We have been using Dell EMC PowerStore since December of last year, so almost a year.

What do I think about the stability of the solution?

The problem is the stability. We have a single system and on three occasions we have had unplanned head reboots because of a software failure. The positive side is that there was no impact as a result because there are two heads. It's not good to reboot a head, and we have submitted tickets about it, but the performance and the failover have been good.

What do I think about the scalability of the solution?

We only have a single machine and we are currently using half of the hard disk slots. We have asked for an upgrade for the rest of the hard disks but, from my point of view, it costs too much. We have 12 to 15 hard disks inside and if we try to upgrade only the hard disks, it costs the same as the complete system. This is something I don't understand. It makes no sense. Buying 16 hard disks with storage costs about €40,000 and buying only 16 hard disks costs the same.

How are customer service and support?

Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I can understand why something is working the way it is. But currently, we have a ticket at the second level and for two weeks I have had no answer. 

The issue is that each day we get a message from the storage, every three hours, telling us the network connectivity is lost. I don't know if this is true or not, and whether it is a failure. That is the ticket at level two but I have had no information about its status.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used NetApp as well as HPE in the past. In this company, they replaced NetApp with PowerStore because the NetApp system was slow. The dedupe needed much improvement. If they stopped the dedupe, then the system power would go down. And the backup procedure took a lot of time. With PowerStore we have reduced the time for the backup by half or more.

In terms of the decision process to go with PowerStore, I was not working here at the time. After I started the company said, "Okay, in two weeks we are getting new storage. Please integrate it into our infrastructure." I know they needed a more powerful storage system and they wanted an upgrade option for the system.

How was the initial setup?

The integration of PowerStore into our existing environment was very straightforward. We had an external partner that helped us, but we had prepared the system in a test environment. We took that system and put it into the production system in about eight hours and the system was running. We then started to migrate the machines. It was a good implementation process and very fast.

We have two administrators of the solution. They are working with the system full-time handling requests to change hard disks or volumes, and they create new volumes. Across the company we have about 300 users using virtual machines and virtual desktops that are stored on the PowerStore.

What other advice do I have?

The performance of PowerStore is good, but I don't feel the software is completely ready. We have upgraded the system and have had failures on the system. I have never seen as many head crashes on other systems as we have had on the PowerStore in the last year. The system is fast but not stable enough.

I would not buy the system again. You should wait some years until the software is ready and doesn't have a new software release every two months.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1526187 - PeerSpot reviewer
Chief Information Officer at a computer software company with 5,001-10,000 employees
Real User
Apr 7, 2021
VMware integration was a big factor for us, and we have benefited from the advanced dedupe, compression, and replication
Pros and Cons
  • "The administration tools take advantage of machine learning and make recommendations to the admins, and that makes the administration easier."

    What is our primary use case?

    We do a lot of cloning of databases for either troubleshooting or to stage and prepare implementation. We are a SaaS provider in the real estate industry and we're either using the PowerStore to help expedite things in our development environment, or we're using it to help troubleshoot any problems that we have.

    We have north of 13 petabytes of storage in our environment.

    How has it helped my organization?

    PowerStore has enabled us to add additional storage to that we hadn't planned on, which allows us to defer the purchase of some additional storage.

    We've really improved the amount of storage that we're able to effectively utilize because of its better deduping. It has about a 50 percent better dedupe rate, with its intelligence, than we had been previously getting. Overall, we've benefited from the dedupe, compression, and replication, the advanced technology, of this frame. It's all better than what we had in the previous generation of XtremIO appliances, and above what we were getting in the Dell EMC Unitys.

    What is most valuable?

    My guys have told me that the administration tools take advantage of machine learning and make recommendations to the admins, and that makes the administration easier.

    For how long have I used the solution?

    We've been using Dell EMC PowerStore for about six months.

    What do I think about the stability of the solution?

    We've had no issues with the machines since turning them on.

    The machine supports "six nines" of availability. Anything they could do to push it closer to "seven nines" of availability would be extremely beneficial.

    What do I think about the scalability of the solution?

    It scales both horizontally and vertically.

    How are customer service and technical support?

    The support has been phenomenal.

    Which solution did I use previously and why did I switch?

    We replaced an older, high-performance storage device that was very expensive. With PowerStore, we were able to achieve the IOPS, and we were also able to get a data compression rate significantly above what we had expected. We were able to retire that older, very expensive piece of storage by bringing in the PowerStore. It's been faster and cheaper than we had expected, per terabyte.

    Another reason that we were after this machine was PowerStore's VMware integration. We're a very large VMware customer. Some 98 percent  of our workload runs on VMware.

    How was the initial setup?

    The setup was very straightforward. We bought it with the setup from Dell EMC support. We bought it, they shipped it, and a Dell EMC engineer coordinated with my storage engineer. We set it up and then did the data migration. On these particular frames, we needed very little help. It all went very seamlessly.

    We had a couple of data center engineers involved, as well as a couple of storage admins, and a storage architect.

    Our storage administrators took very limited training to get up to speed on the machines.

    What about the implementation team?

    Dell EMC was involved and the experience was very good. They showed up when they were supposed to, all the pre-work was done. They did the post-work, and there were no concerns from our team.

    What was our ROI?

    We exceeded the business case of the device that we had. We were able to add more workloads to the environment than the business case allowed, and we are still migrating more. So our cost per IOP and our cost per gigabyte have been substantially lower than our business case.

    What's my experience with pricing, setup cost, and licensing?

    We did a very competitive analysis on the pricing and compared it against the tradeoffs of the other storage products that we had previously bought, and we found PowerStore to be favorable on a cost-per-compute basis.

    There's still a cap on the upgrade path, where you can consume all the engines within the frame before you have to go to another frame. I would like more flexibility to increase the number of engines on the frames. Normally, we exceed the IOPS on the frames before we can ever exhaust the storage, so anything they can do to help us avoid stranded storage capacity, capacity that we couldn't get to, would be beneficial.

    Which other solutions did I evaluate?

    We've looked at several other solution environments, including Pure, HPE, as well as Violin and a couple of the other vendors that rate high in industry reviews. For us, with our large dependence on VMware, if we can get a cost-competitive solution from Dell EMC, with their ability to support VMware, we end up with a whole lot less finger-pointing in the mix.

    You can add compute or capacity independently, meaning it has greater capabilities than the Unitys that we had been targeting for our non-SaaS environment, and it has performed admirably.

    What other advice do I have?

    Clearly test out the workloads and don't necessarily be afraid because it's a new device. Work with Dell EMC to get a great contractual solution that will protect you with the new technology. This new technology does perform. It's a great performance machine.

    Although it's a relatively new platform, I was fairly confident in Dell EMC technology's support for the environment and in the performance that we had had with other machines. I felt there was very little risk in the migration to this solution, and we were really excited about the improved capabilities.

    In terms of PowerStore's built-in VMware hypervisor, we really haven't used it at the edge, although I can see its capabilities there. As a SaaS provider, we generally provide in the center. For the targeted workload that we have, it's performing substantially better than we had expected within our business case.

    We're very happy with the machine. It has multiple CPUs per storage frame, which is better than the predecessor machine, and there is a RAM increase as well. We got what was advertised and even a little bit better than what was advertised.

    We've been very excited by the capabilities of the appliance, to the point that the person who runs the infrastructure for me is now looking for a proposal to consolidate all of our non-VMAX work on PowerStores. The performance and the administration of the machine have been great and we're looking at how we can get additional returns on this targeted workload.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.