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Partner Alliance Manager at inetum-realdolmen
Real User
Top 20
Jun 3, 2024
Integrates with APIs, is stable, and reduces our on-prem footprint
Pros and Cons
  • "The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come."
  • "We have not seen an ROI and it would be good to have an ROI calculator made available by Dell."

What is our primary use case?

We are especially active in the mid-market and use Dell PowerStore for block storage situations and general-purpose storage platforms.

How has it helped my organization?

PowerStore was the promise our customers needed to go further with the evolution of technology. It is also a platform with container architecture that is up to date with actual technology requirements. That is important to our customers.

CloudIQ provides us with one cloud-based platform and integration with APIs. It is a must-have in actual management platforms.

Moving to the cloud has reduced our on-prem footprint.

What is most valuable?

The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come. In the beginning, it was limited in the number of features but as time went by the feature came as promised. Now it is an enterprise corporate storage platform. There has been a good evolution.

What needs improvement?

We have not seen an ROI and it would be good to have an ROI calculator made available by Dell.

Buyer's Guide
Dell PowerStore
May 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore for three years.

What do I think about the stability of the solution?

Dell PowerStore does what it promises with no stability issues.

How are customer service and support?

The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be a problem. 

Which solution did I use previously and why did I switch?

We previously used EqualLogic but switching to Dell PowerStore felt like the natural evolution since EqualLogic reached its end of life.

What other advice do I have?

I would rate Dell PowerStore nine out of ten. PowerStore is a platform we focus on for the middle markets, which is important in Europe and it does what it has to do. Combined with other Dell solutions like PowerScale it fits the needs of most customers.

In the last two versions, PowerStore has improved on everything it needed to and is now an enterprise-grade platform. It is keeping up with new evolutions like AI which is the most important thing. The position between PowerScale and PowerFlex is important as well.

We are a multi-vendor partner, so we propose solutions to customers based on their needs and likes.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Engineer and Specialist at Proximus Spearit
Real User
Top 20
Jun 3, 2024
Helps reduce our energy consumption and footprint while remaining stable
Pros and Cons
  • "The software upgrades are all included for no additional charge."
  • "Dell PowerStore has just caught up to some of the competition by introducing METRO nodes a few months ago while the competition has had the feature for years."

What is our primary use case?

Dell PowerStore is the main storage product we use for our customers. When we sell storage products, Dell PowerStore is always the first one we propose.

How has it helped my organization?

Dell PowerStore has helped our customers have a stable storage solution that never goes down.

We use CloudIQ to analyze and predict when the storage will fill up.

Dell PowerStore is good at reducing energy consumption.

We have seen a four-to-one reduction in our footprint for data consolidation.

We use Dell PowerStore with VMware to plug into vCenter. The integration allows us to create data stores from VMware itself.

What is most valuable?

The software upgrades are all included for no additional charge.

What needs improvement?

Dell PowerStore has just caught up to some of the competition by introducing METRO nodes a few months ago while the competition has had the feature for years. 

For how long have I used the solution?

I have been using Dell PowerStore since its release in 2020.

What do I think about the stability of the solution?

Dell PowerStore is extremely stable.

How are customer service and support?

The technical support has significantly improved from where it was two years ago.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell Compellent but it wasn't stable and Dell PowerStore was replacing it so we eagerly switched.

How was the initial setup?

The implementation is always good except for sometimes having to link PowerStore to the correct CloudIQ because the sales organization doesn't provide us with the correct ID.

What was our ROI?

For our customers, Dell PowerStore is a one-time installation that keeps running with minimal non-disruptive maintenance.

Which other solutions did I evaluate?

We evaluated HPE but PowerStore does what it needs to do and there is no need for other products.

What other advice do I have?

I would rate Dell PowerStore nine out of ten. For a ten they need to surpass their competition.

Our environment consists of a VMware cluster of two, three, or four hosts in a single location.

I would advise my peers to go for it and utilize Dell PowerStore.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller partner
PeerSpot user
Buyer's Guide
Dell PowerStore
May 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Responsable arwuitectura at a transportation company with 10,001+ employees
Real User
Jan 31, 2024
Simplifies storage management and improves performance
Pros and Cons
  • "Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible."
  • "We are happy with the service in general. The only thing would be the price of the platform."

What is our primary use case?

We use Dell PowerStore in all corporate infrastructures. It is being used in the two data centers that we have here in Madrid. We have it deployed on all our systems.

By implementing Dell PowerStore, we mainly wanted to cover all the needs for our ERP and our entire corporate system.

How has it helped my organization?

The performance of the storage layer has improved.

We use CloudIQ to manage and analyze our Dell storage. It has significantly simplified storage management and helped us feel more calm about this issue.

The overall energy consumption of Dell PowerStore is appropriate.

I have felt a change in terms of the data consolidation/footprint reduction as compared to our old system, but I cannot say exactly how much reduction there is.

When it comes to the values around environment, social, and governance (ESG values), they are very committed to the whole issue of sustainability. I am happy to know that their goals are in favor of this issue. It is an initiative that stands out in today's market.

What is most valuable?

Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible.

What needs improvement?

We are happy with the service in general. The only thing would be the price of the platform.

For how long have I used the solution?

I have been using Dell PowerStore for three years.

What do I think about the stability of the solution?

The stability is very good. We have not had any problems with them. They are very robust storage cabins.

What do I think about the scalability of the solution?

We have already scaled several times, and the result has been very satisfactory.

How are customer service and support?

Their support is very good.

Which solution did I use previously and why did I switch?

We used CX 340, CX 500, VNX, VPLEX, and a few others. We switched mainly because of technological evolution and performance.

Nowadays, we are required to find a solution that gives storage options for high-weighted data. It is something that the management is asking us to do. We need to incorporate services that are sustainable and that help us reduce our impact and our carbon footprint.

How was the initial setup?

The implementation was not complex. The whole process was very simple.

We had a clear migration strategy. We have had virtualized storage for a long time. In the end, it was a replacement of other EMC arrays because we had the old VNXs and Unity deployed. The migration process was done in the best recommended way, considering the client’s use case. We relied on VPLEX, and that allowed us to have no loss of service and quite high flexibility. We used KISER services for this.

What was our ROI?

I have seen an ROI in terms of the reduction of the space that we need in the data centers and reduction in the computing capacity. We have reduced infrastructure but the same performance.

What's my experience with pricing, setup cost, and licensing?

It is an expensive service but within the market range.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerStore a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at Fortech
Real User
Apr 19, 2023
A solution offering exceptional stability to its users along with an extremely efficient technical support team
Pros and Cons
  • "The solution's technical support is excellent. I rate the technical support a ten out of ten."
  • "The only thing is that with PowerStore, we don't have a solution for the file object."

What is our primary use case?

We were using Dell PowerStore as a block device for VMware infrastructure and in iSCSI Target for a couple of secret server clusters installed at a hardware level. Apart from that, regarding the workload, which is currently more or less 40% for SQL Servers and 60% for the production of VMware machines. We have a small workload on VMware machines to manage a typical number crunching machine and application server. Now, we have six machines running a couple of MongoDB servers. Honestly, our bottleneck is not the PowerStore. Our actual bottleneck is the networking size because we noticed how we got some barriers in LACP algorithms, indicating we have two mixes on every motherboard> However, we are not able to fulfill the double connection. We also have a part of our experience infrastructure, but instead of 25 gigabit, it functions on 10 gigabit. Sometimes, during evenings or on Fridays, we use Rubrik for protection when we run it. When Rubrik works against Dell PowerStore and MongoDB, along with SQL Server, we noticed that PowerStore's QLC is normal while its CPU and compression levels are good. But, we do face a delay in CAPA and the server. So definitely, we noticed that maybe we need to upgrade everything to 25 gigabit, and still, if it doesn't work, then we may consider FortiGate's networking. Dell Compellent was our storage before, and now we are pushing the Ethernet to the maximum with PowerStore.

What is most valuable?

Three years ago, I was a little scared about PowerStore because I have been working with storage solutions for many years and have a habit of maintaining additional storage machines, firmware, interfaces, and so on. I noticed that PowerStore is a totally virtualized solution. PowerStore runs container, docker, and so on, and the firmware is managed in a different manner, which is a good point for total virtualization of the firmware and so on. But on the contrary, it's like a black box for me. It is different to work on PowerStore compared to IBM. I worked in the past with IBM ESS 800 Shark Storage. The type of super virtualization in PowerStore is a startup feature. A digital machine is present inside the storage server when this startup feature is launched. This digital machine can be managed entirely remotely, with an automatic download available from Dell. We started with the solution's initial version three years ago, and now we are working on one of its latest versions.

What needs improvement?

Now we are not pushing the PowerStore to its maximum capability, so we are down in respect of the limit of PowerStore we use in our organization. For now, the slackness is ours, not PowerStore's. I'm not able to tell what can be improved since we are not pushing to its maximum speed. Also, we haven't experienced any downtime, and we switched from primary to secondary and so on, and there has been no problem. Initially, we had some problems with the firmware, and it was a serious problem. But, after six months, we upgraded two or three times, after which we didn't experience any problems. So, we never faced any problems or significant failures for two and a half years. We have a double installation, including primary and secondary ones. Also, in the initial six months, even if we had some errors, we never got a stop error. We never stop. Hence, we never stop the protection system. We only have a secondary type of error, which is for one of the parts of the solution but never for the software side.

The only thing is that with PowerStore, we don't have a solution for the file object. Because of this, we have been investigating Zephyr and another solution. We are also thinking of not buying anything in our data center. We are also evaluating a proposal from a provider named Wasabi, which provides an alternative to Amazon S3. Also, we want to follow a totally different approach so that there is no more spending or investments inside our hardware infrastructure, and we depend on just pushing it with the help of an external provider. Vaulting is another approach we may opt for, but we may not do it now since we are using Rubrik for vaulting. A good improvement for PowerStore would be to have an embedded vaulting feature. Currently, two providers of block devices offer vaulting capabilities, allowing for signing within multiple objects or on a partition. In such cases, this feature would be beneficial if you want to freeze a part of your storage or apply differential computing. This strategy involves preparing a disk for a machine and deploying ten machines based on multiple basic installations.

For how long have I used the solution?

I have been using Dell PowerStore for more than three years. I am a customer using the solution.

What do I think about the stability of the solution?

The stability has been excellent in the last two years after the initial six months. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I am unable to comment on the solution's scalability since we have no plans in our company to scale up and also because we are only using half of the potential of the solution. I cannot tell if adding another node to the solution is easy or not.

How are customer service and support?

The solution's technical support is excellent. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using Dell Compellent in our organization. Before that, I worked in a different company using HPE 3PAR.

How was the initial setup?

The initial setup was complex and difficult, and we had to rely on the assistance of an Italian partner in Bologna under the name Cinetica. We initially planned for four days over two weeks, with two days set aside for the first week to prepare all the necessary networks for networking and another two days for the second week to start up PowerStore. However, the process took more than ten days, and we received a machine with firmware series one dot from Dell's headquarters. I cannot recall if it was one dot zero one or one dot zero two, but we encountered an issue during the initial setup. After completing the initial setup, we immediately switched to Dell PowerStore Version 2. If the machine had arrived with pre-installed PowerStore Version 2, we might not have encountered this initial problem. The main issue arose in the mapping and network features from the volume exposed by PowerStore, including MLAG, LACP, and the corner configuration in the internet reports. A large number of cables and fiber also made it difficult to align the procedures, with a ton of files on the console level.

If I were to install the latest version of the solution in 2023, with the last firmware and its additions, the setup process could be more reasonable. It would be possible to start the entire high-availability solution in four days with a double installation. However, the complexity is also related to the fact that if all production environments require at least a couple of PowerStore solutions, even if only one can be purchased, it is normal to have a high-vulnerability environment. I rate the setup process a three on a scale of one to ten, where one is difficult and ten is easy.

Regarding the deployment process timeline, during the dry run testing, we created an initial copy of a portion of SQL Server storage that Compellent was managing. During this phase, we were required to run the exact production workload without any interruptions to the production environment. This phase took us approximately one month. After completing the dry run, we decided to copy the storage from Rubrik to restore all the data to the logical number allocated to PowerStore. We then made adjustments because it was an iSCSI target, which meant changing the worldwide domain in the iSCSI target for the SQL Server machine.

What's my experience with pricing, setup cost, and licensing?

Our organization spent two months considering its budget and economics. We got TRESIO and Excel's expected storage size and special compression, and because of this, we could save some money since the compression is working very well. In the end, we bought a solution that was half the size of the initial solution, and we got a compression ratio of about five to one, which was a win-win solution. With compression, we were able to have a solution within our company's budget. We include a clause in the contract with Dell that states if the compression ratio is not met, we will adjust the workload accordingly. In this scenario, Dell support will provide additional hard drives free of charge to be added to the PowerStore. There was Dell's competitor on our side, and they were supportive of our decision to give hard drives to buy to improve the functioning.

Which other solutions did I evaluate?

It's important to note that we evaluated another option quite different from a manufacturer, CentOS. However, we cannot say that we were able to make a fair evaluation between a small manufacturer and Dell, as economics played a significant role in our decision-making process. If I can freely test other environments, I would test solutions from IBM and Lenovo. IBM is a large manufacturer, and CentOS is a competing technology. VMware provides a software-based shared mapping storage technology, which emulates disk storage. CentOS is attempting to emulate VMware's vSAN technology.

What other advice do I have?

It isn't easy for me to rate the solution because inside my infrastructure, PowerStore is the biggest one, and the other storage solutions we use only for secondary and unimportant projects using storage like NETGEAR. It is very difficult to give an evaluation considering my current infrastructure because I have only a PowerStore in my company. Earlier, I was able to make comparisons because I was using HPE 3PAR and IBM solutions in my previous company. Dell PowerStore is better than HPE 3PAR since there are a lot of changes and updates needed in 3PAR. I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at Haaretz
Real User
Mar 31, 2023
Easy to implement and extend with good reliability
Pros and Cons
  • "The solution is very easy to implement."
  • "You cannot delegate permissions."

What is our primary use case?

We primarily use the solution for storage.

What is most valuable?

The solution is very easy to implement. 

It's stable.

The solution can scale. 

Its pricing structure is reasonable. 

What needs improvement?

There is a bit less functionality than, for example, NetApp. 

You cannot monitor as well with this product.

You cannot delegate permissions. For example, in NetApp, you can give two virtual storages and give them each to a different company. In Dell, you can only have one or two admins, and you cannot give permissions independently. It should be more flexible. 

For how long have I used the solution?

I've been using the solution for half a year.

What do I think about the stability of the solution?

The stability of the product is good so far. There are no bugs or glitches. It's new. It hasn't crashed or frozen. I'd rate the stability eight out of ten. 

What do I think about the scalability of the solution?

For now, the scalability is fine. I can grow double my size with no problem. I have yet to scale, however. I'd rate the scalability potential nine out of ten. 

There are 800 people using the solution right now. 

We do not have plans to increase usage. 

How are customer service and support?

If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have yet to contact technical support to troubleshoot.

Which solution did I use previously and why did I switch?

I've also used NetApp.

Before that, we also used HPE.

The company chose Dell PowerStore based on budgeting choices.

How was the initial setup?

The implementation process is straightforward. It's not complex. It's easier to deploy than NetApp. The deployment takes about six hours for a basic setup.

You just set it up and connect it to the laptop and input the details. 

The technical team for deployment and maintenance only took one system admin. 

What about the implementation team?

We had the help of an integrator during deployment. 

What was our ROI?

I have witnessed ROI while using the solution. It's been good so far.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It's expensive, yet fits within our budget. It has cost us less if we compare it to NetApp. We bought the license for the whole five years. There are no extra costs.

I'm not sure of the exact cost of the solution. 

What other advice do I have?

I'm an end-user. I'm an administrator of Dell PowerStore. 

We are using the latest version of the solution. 

I've been very satisfied with the product.

The solution is easy to manage and implement. It's worth the money you pay for it. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bill McKee - PeerSpot reviewer
Service Owner, Platform Services at a manufacturing company with 10,001+ employees
Real User
May 17, 2022
Great replication and deduplication with helpful new features about to come out
Pros and Cons
  • "Currently, the features of replication and deduplication have been very important to us."
  • "The great thing was the guarantee that came with it of the four-to-one deduplication ratio, which really helped with the pricing as well as the anytime upgrades, so from a TCO standpoint we were really able to see some benefits."
  • "It was very new when we first deployed it a year ago. Even the upgrade processes and knowing what to expect, as well as documentation, could be more robust."
  • "It was very new when we first deployed it a year ago. Even just the upgrade processes and knowing what to expect, as well as documentation, could be more robust."

What is our primary use case?

We're addressing performance issues in our data center as well as the data duplication features to make sure we can be efficient in how we're storing data.

How has it helped my organization?

The main improvement has been storage efficiency. The price per gig of what we're able to store has been the biggest aspect the business has seen.

What is most valuable?

Some of the new features that are coming out, like vVols support are valuable. We're very excited about it. Currently, the features of replication and deduplication have been very important to us.

We've just heard that in the second half of this year, they will come out with support for vVols and the storage replication of those, which are new features. We're very excited about those. We've been waiting for them for a while.

What needs improvement?

It was very new when we first deployed it a year ago. Even just the upgrade processes and knowing what to expect, as well as documentation, could be more robust. We had folks that helped us through, however, we did have some bumps and bruises along the way.

For how long have I used the solution?

I've been using a solution for just over a year. 

What do I think about the stability of the solution?

The stability has been solid for us since we deployed it. We haven't had any issues to speak of. A part failed somewhere, but it didn't cause any user impact, however, that's been the extent of it.

What do I think about the scalability of the solution?

We tend to think of the users being our applications that are in there. However, in terms of the total global footprint of users, we've probably got 40,000 end-users, and probably 500 applications that run on top of it.

We are considering increasing usage. We have two other global data centers where it'll be deployed and then about 120 remote sites that we're just looking at now, whether we should make PowerStore our standard there or stay with the current unity.

How was the initial setup?

My team was involved in the deployment. I know we had the pro deploy services that did a lot of the work for us. It took a little while to get updates done. It sat for a few months before our data center was ready to put it in. Other than that, the deployment went pretty seamlessly.

Once we actually had all the prereqs done, it was deployed within a week, it was probably just a few days even between the two sites. There were a couple of months of waiting, however, that was more on our side.

These were two new Greenfield data center builds. It was like starting from scratch with a partner and now we're migrating workloads into them. It wasn't integrating with anything that existed.

There was one person on my team who was coordinating with outside organizations to do some implementation work for us. He was a cloud/storage engineer.

In terms of maintenance requirements, there's one person who looks after things. We've got it integrated with CloudIQ from a management standpoint. It largely tells us when things need to happen, however, one person keeps up with updates, new firmware, and those kinds of things.

What about the implementation team?

We did have outside assistance. We had Presidio as part of that deployment and we also had Dell's ProDeploy services. Both were very positive. They helped us understand both the prerequisites and what we needed to get started and then got us up and running effectively.

What was our ROI?

In terms of ROI, I don't have a good measure of it, however, I do know that we've seen definite improvements when we just compare what we've done in the past to what we're doing now. We've definitely seen improvements in terms of price per gig.

What's my experience with pricing, setup cost, and licensing?

The great thing was the guarantee that came with it of the four-to-one deduplication ratio. That really helped with the pricing as well as the anytime upgrades. From a TCO standpoint, we were really able to see some benefits.

Which other solutions did I evaluate?

We did a bake-off between NetApp, Pure, and Dell. We've used EMC and then Dell storage solutions in our environment for years and have a proven relationship with the organization, as well as the product's capability.

What other advice do I have?

We have a private cloud within our two new North American global data centers. We've looked at connectivity to both AWS and Azure, however, we really don't have any storage replication heading there at this point.

I'd rate the product nine out of ten. With the new features that'll be out in a few months, it just continues to get better.

I like this solution. This was built more from the ground up with new features in mind. In particular, some of the capabilities that are coming out in the near future are really going to set it in a class above what the others have to offer.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Team Leader for Servers and Storage at Orange
Real User
Apr 26, 2022
Saves us power and floor space, and we can quickly assign new data stores for our developers' VMs
Pros and Cons
  • "The most valuable feature is that it is easy to use this frame. I am a SAN administrator, but I was able to train my colleague, who had only been a VMware administrator, on the PowerStore in about half a day. Now he's autonomous in assigning volumes and creating data stores..."
  • "We are very happy with it."
  • "The NAS part is very poor. It's very basic. Even Dell EMC has said that to us. We are waiting for version 3 of PowerStore for that. This must be improved and it is in the roadmap."
  • "The NAS part is very poor. It's very basic."

What is our primary use case?

We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure data stores and the applications that live on those data stores are mainly real-time voice applications in call centers.

We use it with Cisco switches and it's pure block only.

How has it helped my organization?

Thanks to the duplication and data savings, we have a lot of capacity available to us in the PowerStore. That lets us use and consume logical capacity, which can be done very quickly compared to having to install physical resources inside the PowerStore. The data reduction process is very efficient resulting in very high data reduction if you compare the PowerStore to legacy frames from Dell EMC. This is a very good benefit for us. We were able to very quickly connect new servers and instantly have capacity on the frame because of the data reduction. Moving forward, we can add more disks inside. We plan to have seven drives added in the coming weeks. So we are able to independently add servers, even if we don't have the actual physical capacity on the frame itself.

We have also seen a lot of savings because of the data reduction efficiency, which is currently 4:1 or 5:1.

We will also decommission old frames, and the maintenance contracts on those frames are very expensive. We will save some money as a result and we will also realize some power savings. We also have some environmental-related "green" engagements in Orange, and PowerStore is helping us go in that direction.

There are also space savings because the old frames are using a full rack while the PowerStore is only a 2U unit with almost the same amount of data being stored on it. That is very good. 

So it will save us floor space, energy, and money on maintenance contracts.

Our development team is very happy with us, from an admin perspective. When they query us for more capacity, we are very quick to respond and provide them with resources. If they want to deploy new machines, for example, we can quickly assign new data stores that those VMs will rely on. We have saved a lot of time thanks to the PowerStore.

And because the performance of the PowerStore is very high, we can connect many servers on the same frame, instead of having to multiply frames, side-by-side, to get enough power to serve our IOPS. We are working on real-time applications, so we can't afford a response time of more than 10 milliseconds or 15 milliseconds as a maximum. We can't support a greater lag in a call center. The PowerStore now is less than a millisecond, and that is with more load on it. On one VNX we have two or three VMware clusters with four or five ESXis per cluster. On the PowerStore I have, say, 10 clusters and each has about eight ESXis.

What is most valuable?

The most valuable feature is that it is easy to use this frame. I am a SAN administrator, but I was able to train my colleague, who had only been a VMware administrator, on the PowerStore in about half a day. Now he's autonomous in assigning volumes and creating data stores, et cetera. I don't have to help him anymore. That is the beauty of this unit and it's due to the effort Dell EMC put into the GUI.

The VMware integration is very good. It integrates all the vSphere interactions when you create your data store, directly from the PowerStore GUI, into your VMware cluster. My colleague who was the VMware administrator is now able, in one shot, to provision his storage and automatically create a data store relying on this storage. That has freed up some of his time.

Another important feature is the power of this frame. It's very powerful. We have almost less than a millisecond of response time, all the time, even during backup windows. That's very good compared with the VNX, of which we have two. We also have a Unity connected on this same SAN for the same kind of application. We did a comparison among the three models of frames, the VNX, which is rather old, the Unity full flash, which is not so old, and the PowerStore. PowerStore is really on top of all of them.

Of course, it enables us to add compute and capacity independently. We add a lot of VMware clusters in our SAN thanks to the PowerStore. We are going to decommission the old VNXs because it's better adding capacity on the PowerStore than keeping the old models.

What needs improvement?

The NAS capabilities have room for improvement. Currently, when you buy the PowerStore T model, you have a choice of using only block—it's block-optimized—or you can buy it as a unified frame. With the latter, you can access the frame using either block—Fibre Channel or iSCSI, and on the other side you can access it using IP protocols, like NFS or CIFS. This is the NAS part and, currently, the NAS part is very poor. It's very basic. Even Dell EMC has said that to us. We are waiting for version 3 of PowerStore for that. This must be improved and it is in the roadmap.

We have other NAS solutions, but if someone wanted to have a unified frame, this is not the right solution, currently. That's why it's not a 10 out of 10. When we will have version 3 of PowerStore's operating system, in less six than months, my rating will probably go up.

For how long have I used the solution?

The PowerStore was introduced in June of last year and I adopted the first one in Europe, in August last year, so we have had it for about seven months.

What do I think about the stability of the solution?

It is very stable.

The issue we had with PowerStore was due to being a very early adopter. We got a better version of the PowerStore operating system, but the upgrade that came after that, relying on the better version, was not easy to run. We decided to reinstall the PowerStore with a fresh, new, official operating system.

So the stability of the initial PowerStore was good enough for production, but not as good as we would have expected for this kind of frame. The four PowerStores we have that were installed with an official release are very stable. 

We faced issues, but that was normal because the PowerStore was totally new at that time. No one had experience with it. When Dell EMC came onsite to install our first one, it was the very first in Europe.

What do I think about the scalability of the solution?

There are two ways to scale. You can scale up and out. You can easily add shelves to add more physical capacity to your appliance. If that's not enough, you can add an appliance to your federation. It's very easy.

We are on the T model, not the X model. It's pure block and we are external ESXi-connected. We need a lot of servers because we have more than 100 developers working on this frame. They all need their own clusters because there are different applications under development. An X model would not have been enough.

In the future, if the PowerStore 5k is not powerful enough, we could upgrade it to a 7K or a 9k or the new 7200 models that are coming out in a few months. But the magic is that we could do that with the data in place, inside the frame, keeping the drive. That is one of the highlights when it comes to simplifying things.

How are customer service and support?

As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global account manager. All we have to do is snap our fingers and we have the guy on the phone. The quality of support is okay. I can also access the product manager of the product. I am Dell EMC-certified, so it's very easy for me to access support documentation.

Sometimes, their support doesn't really understand the customer's position. For example, some weeks ago we had an issue on a frame. Dell EMC engineering focused on what was really happening instead of trying to bypass the problem. They didn't succeed in recreating the issue we had in their lab, so they were using our infrastructure as their lab. It was a development environment so it was not harmful for production. But in the end, it was a time-consuming issue for us.

How would you rate customer service and support?

Positive

How was the initial setup?

You don't have to worry about the deployment. It's already done for you when the frame is powered up. That is another aspect of how it simplifies your implementation. Dell EMC comes onsite to do the initial power-up of the frame itself. After that, we do everything by ourselves.

Aside from that—and this is important—because we were early adopters, there were some features that were mandatory at the time, and they complicated the initial deployment a little. The top-of-rack switches that are mandatory when you use a federation are no longer needed if you use a single appliance. That was our case. At the time we deployed our first PowerStore, we had a single appliance, but we needed the top-of-rack switches to be set up for a potential future connection with other appliances, if we wanted to go to a federation.

Now, with version 2 of PowerStore, you don't need to deploy top-of-rack switches if you have a single appliance. That can be done later on, if you go to the federated setup. This is a very good improvement because many customers have a single appliance. It's so powerful that you probably don't initially need a federation. Now, you don't need top-of-rack switches set up but used for nothing.

Because ours was one of the first PowerStores, Dell EMC took a day to deploy it. Afterward, for the other PowerStores we have deployed in the data center, it took less than half a day. With the last one we will deploy, which should happen next week, we will not have top-of-rack switches. There will be no connectivity to set up and no Fibre to run, so it should take two hours.

We had to migrate data out of the legacy frame we previously had to go to the PowerStore, but it was very easy because all was done on our side on our servers, so it was very quick.

What was our ROI?

We have definitely seen ROI due to our data savings as a result of the data reduction. Instead of buying one-to-one drives, we buy half a drive.

What's my experience with pricing, setup cost, and licensing?

Licensing is very simple. Everything is included in the basic license. There are no concerns about having to pay to add a feature. Everything is there. 

Because we are a big partner, we get good prices from Dell EMC. They know we will resell their technology, so I'm not in a good position to discuss the pricing that applies to non-partners.

Which other solutions did I evaluate?

We have almost the entire portfolio of Dell EMC products, from VNXs to PowerMax. We also have some other vendors, of course, but they are not as powerful as this one.

What other advice do I have?

My advice would be don't hesitate. It's a good frame. It's doing what it is designed for. It serves IOPS very well. The data savings are very important and the response time is very short. There are always tricky situations that come up, but honestly, since our PowerStore went live, I don't have to worry about the storage for this environment. The VMware guys are independent. They don't need me anymore.

We accepted the risk, due to the fact that it was a relatively new platform, when we went with PowerStore. We were totally aware of that fact. That is why we put the first one into our development area, and not production. Even if we have more than 100 developers working on it, any problems would affect developers, not production. We understood there could be costs because having 100 developers not doing anything during a day costs money. But PowerStore didn't disappoint us. We are very happy with it. We now have four in production.

We are a Dell partner, so we also resell PowerStore to our end-users. When we initially built this frame, we wanted, say, 100 terabytes, but they persuaded us to only buy 40 terabytes of SSD or NVMe drives because of the savings that they said we would see from the data reduction efficiency. The program they gave us was that if we didn't achieve that kind of data efficiency, they would provide us some disks for free.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head of Information Security at Bank Eskhata
Real User
Top 20
Apr 30, 2025
An easy-to-use and fast tool that needs to offer its users a better technical support team
Pros and Cons
  • "Dell PowerStore is an easy and fast tool to work through our company's data."
  • "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."

What is our primary use case?

I use Dell PowerStore in my company as a storage system.

How has it helped my organization?

Dell PowerStore is an easy and fast tool to work through our company's data.

What needs improvement?

Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

For how long have I used the solution?

I have been using Dell PowerStore for five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.

My company plans to increase the use of the solution in the future.

How are customer service and support?

With the technical support team of Dell PowerStore, my company faces certain language barriers.

How would you rate customer service and support?

Negative

How was the initial setup?

The product's initial setup is easy.

I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.

The solution can be deployed within two to four hours.

One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is not a cheap solution.

What other advice do I have?

I would not recommend Dell PowerStore to those who plan to use it.

As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.