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Naresh K - PeerSpot reviewer
Senior System Administrator at a comms service provider with 201-500 employees
Real User
May 14, 2024
Facilitates storage sharing, stable product and suitable for medium-sized companies
Pros and Cons
  • "It's a great product. Integrating PowerStore with the IT workflow is easy."
  • "The support team doesn't always provide adequate assistance. So, there is room for improvement in the support."

What is our primary use case?

We expedite the process for our clients. We use it for database processes.

It's a great product. Integrating PowerStore with the IT workflow is easy. 

What is most valuable?

The most valuable functions are those that facilitate balance and sharing. This includes storage sharing, adding servers to the service, and the wireless host connection on the network side.

What needs improvement?

Easy understanding. That is important for the user. When the client has a manual, when the user will take the PowerStore and take the PowerStore, easy installation means. If you click the volume, it will show the order valid. 

It's the network side also and the storage side as upgrading of the versions, like firmware versions.  

Everything is pretty good. Just improve the network side. When adding the address for the host on the Dell side, it is not easy.

When you evaluate deployment after purchasing the Dell storage, you have to add the ESXI host to the Dell server. That time, the IP address is not taken easily.

Please improve that side. When we are on the VM website, the storage side is also not easy when adding storage to the host on the PowerStore side.

The support team doesn't always provide adequate assistance. So, there is room for improvement in the support. 

For how long have I used the solution?

I have been using it for four years. 

Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

The scalability is good. There are no issues. 

It is suitable for medium-sized companies.

How are customer service and support?

When they create the ticket, it takes time. When they reach after that, they are doing a good job. But when we raise the ticket, that is taking time.

So, it's a long and only procedure to get support from the vendor.

After Dell connect with the customer, they are doing follow-up fine. Everything is good.

Which solution did I use previously and why did I switch?

We also have HPE Nimble Storage.

How was the initial setup?

The initial setup is simple. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I would recommend PowerStore to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Coordinator at a government with 5,001-10,000 employees
Real User
Jan 1, 2024
The deduplication features ensure that users get more space to use at a lesser cost
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "When you create a case on Dell's support website, you don't always get someone who is experienced in the kind of systems you need help with...making it an area where Dell's support team needs to make improvements."

What is our primary use case?

In our company, we use Dell PowerStore for IBM SAN Volume Controller. Dell PowerStore is useful for areas like storage, database, and VMware.

What is most valuable?

The most valuable feature of the solution is the deduplication part, which is very good. The deduplication part of the solution is valuable since, as a user, you get more space for less money.

The product's performance is very good and matches up or exceeds the performance offered by the previous product in our company.

What needs improvement?

I had a session with Dell concerning PowerStoreOS 3.5. The product can provide backup directly to Dell Data Domain, which we use in our environment, which is something nice for the future, but at this point in time, I can't see anything wrong with it.

When you create a case on Dell's support website, you don't always get someone who is experienced in the kind of systems you need help with when you deal with the first line of support offered by Dell PowerStore. Sometimes, you have to explain the issue multiple times to the first line of support, making it an area where Dell's support team needs to make improvements. I understand why the solution's support team is the way it is.

For how long have I used the solution?

I have been using Dell PowerStore for two years.

What do I think about the scalability of the solution?

I have heard that Dell PowerStore offers scalability options, but I have never used it.

How are customer service and support?

The solution's technical support is good. My company has an on-site engineer to provide us with a line of support whenever needed, especially in a short time, which works perfectly for us.

I rate the technical support an eight or nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In our company, we have experience with Dell EMC Unity XT, which prompted us to opt for Dell PowerStore. In our company, we also have experience with Hitachi, which is not so great to use for admins.

How was the initial setup?

The product's initial setup phase was very easy.

For Dell PowerStore's installation phase, my company uses the product's GUI and the tools from some other vendors. Sometimes, it's very difficult to set up the system. Dell PowerStore's installation phase is just like Dell EMC Unity XT, which is very simple.

What about the implementation team?

My company's in-house team members took care of Dell PowerStore's installation phase. Dell only puts the storage array in the rack, after which our company takes care of the solution's installation phase.

What was our ROI?

My company has seen a return on investment from the use of Dell PowerStore since it is a good product that is always up and running. We don't have any issues with it.

What's my experience with pricing, setup cost, and licensing?

The product's pricing model is good, and that is why we have Dell PowerStore in our company. My organization had looked at the products and prices offered by other vendors during our decision-making process. In terms of licensing, my organization has Dell Technologies End User License Agreement (EULA), but I don't know exactly how it works, though it is a big bundle of licenses for Dell Data Domain, Dell EMC Unity XT, Dell PowerStore, Dell ECS, and all such kinds of storage arrays. Dell told us that opting for Dell Technologies End User License Agreement (EULA) can help us improve the entire picture of Dell products and services.

What other advice do I have?

The challenges my company wanted to address through the implementation of the product stemmed from the fact that our previous storage array was full and had reached the end-of-life phase, because of which we needed a tool for lifecycle management purposes, after which we found Dell PowerStore to be a logical choice for us. Previously, my company dealt with a couple of systems from HP, while we also had a lot of Dell systems, so we decided to stick with one vendor, Dell.

My organization uses CloudIQ to manage and analyze Dell PowerStore since we get the option to use standby, so when we get calls after work hours, we don't have to use our laptops since we can just log in via our cell phones and check the status of the storage arrays, which saves a lot of time.

With Dell PowerStore, my company saves a couple of hours a year, though it may not be a lot.

I don't know how I would access Dell PowerStore for its overall energy consumption.

I have seen that the product has an enormous capacity when it comes to significant data consolidation and footprint reduction with the use of Dell PowerStore, especially when compared to our company's old system, which comes up to around 70 percent.

It is tough to assess Dell Technologies for its values around environment, social, and governance. Though the aforementioned values are important for my company and storage admin, even if we don't look at that side of our company, I wouldn't personally mind it.

The product has helped our organization in the area of sustainability. The direct space provided by the product can be considered under the sustainability part of the product since, in our organization, we would need less room and fewer cooling modules, which helps.

For two years in a row, my company has not even seen a failed disk with the use of Dell PowerStore, making it a great product.

I rate the overall solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Senior System Administrator at Graafschap College
Real User
Jan 1, 2024
Enabled us to achieve significant data consolidation and footprint reduction
Pros and Cons
  • "The most valuable feature of the solution for me is the deduplication part, especially since most of the servers in our organization are Windows-based servers."
  • "While using Dell PowerStore's interface in our organization, we sometimes miss out on some information."

What is our primary use case?

I use Dell PowerStore in my company primarily for virtualization through ESXi. Dell PowerStore serves as a primary system for all the storage needs within our organization.

How has it helped my organization?

The product's current functionalities that have improved my organization's functioning stem from the SSD caching and SSD capabilities of the product. The product's speed is also crucial for us, especially within our new modern infrastructure, which has a strong networking backbone. My company has a good experience with the product overall.

What is most valuable?

The most valuable feature of the solution for me is the deduplication part, especially since most of the servers in our organization are Windows-based servers. Due to the deduplication technology in the product, my organization needs just a little storage for many servers, meaning the new technology within Dell PowerStore is a big advantage for us.

What needs improvement?

Dell PowerStore helps to keep the software we rely on in our organization up and running. In our organization, we do firmware updates due to security breaches or vulnerabilities, and as a system administrator, it is important for me to know that the base hardware is in good condition and safe to deal with against hacker attempts while also looking out for any problems within the software itself. To avoid any concerns when it comes to Dell PowerStore, Dell needs to keep working on Dell products.

While using Dell PowerStore's interface in our organization, we sometimes miss out on some information. In our organization, we had to deal with bad firmware last year that generated fast degradation of the disks, and Dell informed us when they would replace the disks, but we couldn't see any notifications about the disks being degraded. I feel that the product's new interface with HTML5 interface is still in the development phase because it lacks the crucial information that system administrators need, like, for example, the degradation of the disk. With the product's current interface, as a system administrator, I just see that the disks are either good or bad, and that's it. As a system administrator, it would be great to use and see through CLI since getting informed at such a level within the interface will be a great improvement since more detailed information is always good.

For how long have I used the solution?

I have been using Dell PowerStore for two to three years. Considering that the one we use in our company is for SSD caching, I believe it is Dell PowerStore 1000T.

What do I think about the stability of the solution?

From a stability perspective, my company has faced some problems only with the firmware part of the product, but that didn't really impact the product's performance. There were some problems with the degradation of hard disks, because of which there were more chances of failure of the solution. Dell handled issues related to the degradation of hard disks.

What do I think about the scalability of the solution?

From a scalability perspective, my company doesn't have any problems since we get what we need and what we expect for about five years. In our organization, we are still good with the limits offered by the product, so we don't really talk about scalability. We can reduce our ESXi service, but my company does not plan to scale up.

How are customer service and support?

The solution's technical support is great. In our organization, we have had several incidents related to firmware in the last couple of years. Dell's support team is good to reach out when, in our organization, we upgrade the product outside of office hours since they provide you with good information and good tech personnel to resolve an issue or a problem anywhere in the world. In my organization, we have had incidents and seen how the support personnel from Egypt, India, and China are always well aware of the cases or problems, and they always give good information to help us with our problems, making it a good experience for us.

I rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

I have experience with HPE products that have the same capabilities as Dell PowerStore. I would say that Dell is on the same level as HPE.

My company has a good relationship and history with Dell, so things are good for us in the department concerning supplies from Dell.

How was the initial setup?

The product's initial setup phase was quite smooth. The product's setup phase was done parallel to the old storage in our organization, so we had to make the correct connections and migrate everything to run it on a new storage. There is a need to dismantle the old system and reconfigure the network part.

The solution can be deployed in under a month.

What about the implementation team?

In my organization, we were involved with the implementation phase of the product and during the upgrade from the old storage to the new storage with a specialist from one of our suppliers of Dell products.

What was our ROI?

I am not aware of any return on investment my company has experienced from the use of the product.

What's my experience with pricing, setup cost, and licensing?

In the pricing and licensing department, the product is always too expensive.

What other advice do I have?

My organization does not use CloudIQ to manage and analyze Dell PowerStore.

My organization does not get involved in any power management or monitoring to assess Dell PowerStore's overall energy consumption.

I have seen a significant data consolidation and footprint reduction with the use of Dell PowerStore since we need to use way less storage in our organization, which is around a 50 to 60 percent reduction if we consider it from a TB perspective due to its deduplication technology.

Within our organization, the area revolving around the assessment of Dell Technologies for its values around environment, social, and governance is a hot topic. Our organization has used Dell for a lot of years, and it is great to see that Dell has become innovative in terms of recyclability and reduction of carbon footprint, because of which we don't need to change to another supplier or vendor to help us attain our green goals.

Dell PowerStore is a good product since we don't face any more problems with it in our company. Dell's support team's contracts with our company are very good. I hope the product fulfills its duty in a couple of years, after which our organization can replace it with another next-gen product.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marc Gaethofs - PeerSpot reviewer
ICT manager at Thys Bouwprojecten
Real User
Nov 24, 2023
An appliance that is well-suited for a variety of use cases when it comes to virtualization
Pros and Cons
  • "A particularly valuable feature is its simplicity."
  • "Data reduction needs improvement."

What is our primary use case?

It's a good product, especially for companies dealing with virtualization. It's well-suited for a broad range of use cases and stands out when it comes to tasks like personalization. If you require power and flexibility in that regard, it's a reasonably priced, straightforward product that is easy to manage. It delivers on its promises without unnecessary complexity.

What is most valuable?

A particularly valuable feature is its simplicity. The reporting tools and support are good, and the solution promotes data reduction, often meeting the compression ratio. You can initially invest in less upfront capacity and expand later as needed.

What needs improvement?

Data reduction needs improvement. While the reporting is generally good for general purposes, it may lack sufficient detail for more technical analysis. If you want to delve into where your I/Os are going, the reporting might need more in-depth information to make informed decisions.

For how long have I used the solution?

I’ve been using the solution for around three years.

What do I think about the scalability of the solution?

The solution is scalable within regions. It allows you to scale up to four nodes in one tool for extensive storage. You can create as many tools as needed, providing scalability based on the use case. It performs well for midsized use cases, especially those involving up to a hundred servers for virtualization. However, you might consider alternative products for more complex and larger-scale operations.

How are customer service and support?

The technical support is good as they continuously monitor the system remotely through a support agent. This agent provides critical alerts, and the response time is typically within an hour.

How was the initial setup?

The initial setup is straightforward. Firstly, the initial step involves unboxing, followed by configuring connectivity. There are various types of connectivity setups, including straight connectivity, direct connect, and private channel connectivity, offering diverse IT capacity configurations. The setup process encompasses unboxing, provisioning power, and connecting to the necessary switches. However, it's crucial to begin with a well-thought-out plan. One person is required to set up the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. There's no need to pay for a license; it's all-inclusive. The only cost is associated with a support contract based on the level of support you desire.

What other advice do I have?

I recommend this solution, especially if you're not moving everything to the cloud and require reliable local storage. It proves to be an excellent choice.

I rate Dell PowerStore a nine out of ten.
 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Team Leader, Operating Systems at a computer software company with 5,001-10,000 employees
Real User
Jun 5, 2024
Offers a high compression ratio, great uptime, and reliability
Pros and Cons
  • "PowerStore's compression ratio is a valuable feature for our VMs because it gives us a lot back."

    What is our primary use case?

    We use private cloud solutions. We have 80-plus setups, and PowerStore is in all of our smaller sites for databases, backups, and VM instances.

    We implemented PowerStore for its reliability. We know what we get with it and have specific requirements for uptime.

    How has it helped my organization?

    Dell PowerStore has improved our uptime. The availability is excellent. We had different Dell EMC storage solutions since the beginning of our company and with PowerStore we have had zero incidents.

    PowerStore helps reduce our footprint. For example, if we compare it with Dell VNX storage, we need up to four times less space for the same if not more terabytes. The ratio for PowerStore may even be higher than four to one because the last time we compared the compression rate, it was four point six to one. 

    What is most valuable?

    PowerStore's compression ratio is a valuable feature for our VMs because it gives us a lot back. It is also easily configurable and we have it fully automated, so the API helps a lot.

    For how long have I used the solution?

    We got our first Dell PowerStore for testing before it was listed as a product.

    What do I think about the stability of the solution?

    Dell PowerStore is stable.

    What do I think about the scalability of the solution?

    Dell PowerStore is scalable but we did our analysis at the start and have not needed to scale. We replace the storage after five years. 

    How are customer service and support?

    The technical support is good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used VNX, VNX2, Unity, and at some point EMC XtremIO. We didn't like the XtremIO because it had an incident. We replaced the VNX and Unity storage with PowerStore because it is the newer generation that offers more space and IOPS.

    What's my experience with pricing, setup cost, and licensing?

    We are currently using Dell PowerStore for our smaller storage and there is no competition for pricing. If we needed a larger PowerStore say, a petabyte of storage, then the price would be in a different range and would increase.

    What other advice do I have?

    I would rate Dell PowerStore nine out of ten. I have no negative feedback. PowerStore performs as expected.

    We do not use CloudIQ. We use a special custom in-house tool to analyze all of our storage which gets all the statistics through an API.

    We have our own small private cloud setup and each site has its own PowerStore. Nothing is shared over the network. We have one storage per physical location.

    I recommend using Dell's professional services for the initial setup. We gained valuable information from them that helped with all follow-up deployments.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Consultant at a consultancy with 1,001-5,000 employees
    User
    Nov 29, 2023
    Uses less CPU resources, has a high compression ratio, and is extremely stable
    Pros and Cons
    • "The PowerStore's compression ratio is even higher than the Unity system."
    • "With PowerStore, we have to choose between block storage and NAS functionality."

    What is our primary use case?

    We use Dell PowerStore as a storage layer behind the virtualization layer. We have IBM SCC and we have the PowerStore behind that to serve the discs to the SCC and the SCC then presents it to the hosts in the network.

    How has it helped my organization?

    The high deduplication ratio means that we need less physical storage space. As a result, we have more virtual storage space available to assign to our servers. We have not encountered any problems with the system so far. Therefore, the system is better in terms of both performance and storage efficiency.

    The compression ratio is way better with PowerStore. We were getting a ratio of 1:3 and now it is around 1:6. The compression ratio has doubled.

    Dell's values around ESG are high and they have been working on those areas throughout the years.

    What is most valuable?

    We noticed that the PowerStore has a really high compression ratio for data. It's really good for data deduplication and also compressing the data on the drives. The PowerStore's compression ratio is even higher than the Unity system. Also, the way the PowerStore is built with special CPUs for moving data around. The systems also have lower CPU utilization compared to Unity systems.

    What needs improvement?

    In the past, with Unity, we could run both block storage and configure part of the system as a NAS system. This wasn't ideal, but it provided flexibility. With PowerStore, we have to choose between block storage and NAS functionality. It would be interesting to retain the option to configure PowerStore as a block storage array and try out the NAS features to see how it performs. It was an interesting way to see if we need a certain type of storage. We were able to do that from the same system, and now we have queues when we set up the system, which one it's convenient.

    For how long have I used the solution?

    I have been using Dell PowerStore for one and a half years.

    What do I think about the stability of the solution?

    I would rate the stability of Dell PowerStore as ten out of ten.

    What do I think about the scalability of the solution?

    Dell PowerStore is scalable but we are not using the scalability of the system.

    How are customer service and support?

    The technical support is always quick to respond. They are always willing to help us and if necessary, they will search for a specialist within their Dell network who we can approach with our questions.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We replaced Dell VNX with Dell PowerStore.

    How was the initial setup?

    The deployment is really easy. If we have a PowerStore and we buy another and arrange all the necessary factors that need to be available in the data center, including cabling, power, and configuration details such as IP addresses and DNS names, it's simple to roll out, and it doesn't take much effort to place it in our data center and have it up and running. It takes a few hours of work if we have done all the prep work to get it up and running.

    What other advice do I have?

    I would rate Dell PowerStore ten out of ten.

    Prior to my joining the organization, they used Hitachi and transitioned to Dell due to cost considerations.

    We haven't implemented the latest code yet, but we attended a session at the beginning of the day where they mentioned that backups can now be moved directly to the data domain from the power store. This is an interesting development, as it opens up new possibilities for backup management. For instance, we could now consider placing backup clients on a machine that is specifically designed for this purpose.

    Dell PowerStore is doing what it's supposed to do, and it's even doing it better than we were expecting.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Infrastructure Coordinator at 3 corasoes
    Real User
    Jun 10, 2024
    Provides good performance and data protection
    Pros and Cons
    • "The most valuable feature of Dell PowerStore is the metro cluster because we have two data centers and high availability."
    • "The solution’s security and technical support could be improved."

    What is our primary use case?

    We use Dell PowerStore for developing applications.

    How has it helped my organization?

    The solution has improved our organization by providing data availability and data protection.

    What is most valuable?

    The most valuable feature of Dell PowerStore is the metro cluster because we have two data centers and high availability. The solution provides good performance and stability.

    Our organization uses CloudIQ to manage and analyze our Dell storage. It helps us see all the information together and understand more about the technology.

    The solution has helped us achieve 5:1 data reduction.

    We are utilizing Dell PowerStore’s integration with VMware.

    We have been able to reduce our organizational footprint using Dell PowerStore.

    My experience with Dell’s reseller was very good because they helped us a lot.

    What needs improvement?

    The solution’s security and technical support could be improved.

    For how long have I used the solution?

    I have been using Dell PowerStore for four years.

    What do I think about the stability of the solution?

    The solution provides very good stability.

    What do I think about the scalability of the solution?

    Dell PowerStore is a scalable solution.

    How are customer service and support?

    The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell has an SLA of four hours, but the support is never on time. When we have a problem, the support team takes a long time to resolve it.

    Which solution did I use previously and why did I switch?

    We previously used Unity and EqualLogic. We switched to Dell PowerStore because of its performance.

    How was the initial setup?

    The solution's initial setup is very easy, and we don't have to spend a lot of time implementing it.

    What other advice do I have?

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2402937 - PeerSpot reviewer
    BDM at a tech services company with 501-1,000 employees
    Real User
    Jun 5, 2024
    Improves efficiency, reduces power consumption, and our footprint
    Pros and Cons
    • "The most valuable feature is the functionality of the integration between the storage and the domain."
    • "Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site."

    What is our primary use case?

    We use Dell PowerStore for virtualization.

    Our customers implement PowerStore for its performance and the possibility to utilize AI in the future.

    How has it helped my organization?

    CloudIQ improves efficiency by allowing our customers to manage their systems from one place.

    PowerStore does not consume a lot of power which is great for our enterprise customers but in Italy, our customers are usually small and medium businesses and are not too concerned about the power consumption because they only run two PowerStores.

    Some of our customers have seen PowerStore's four-to-one data reduction. This has reduced our customer's footprint by three to one.

    What is most valuable?

    The most valuable feature is the functionality of the integration between the storage and the domain. Also, the possibility of having snapshots and synchronous replication is valuable. This is helpful for our enterprise customers because they need to replicate their data.

    The most important thing is for Dell RND to continue to be innovative. 

    What needs improvement?

    Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site. Dell PowerStore needs to add two-way replication to include data from the DR to the production site.

    For how long have I used the solution?

    I have been using Dell PowerStore for four years.

    What do I think about the stability of the solution?

    Dell PowerStore is stable.

    What do I think about the scalability of the solution?

    Dell PowerStore scalability is good because we can change parts and the controller if required. The parts are swappable.

    How are customer service and support?

    We have used the technical support and professional services of Dell. They have been good to work with.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have also worked with HP and IBM storage solutions but most of my customers are already Dell users and prefer PowerStore.

    How was the initial setup?

    Although I don't have direct experience with the deployment, our technician has told me it is simple and can be done with a few clicks.

    What was our ROI?

    Our customers see a return on investment in terms of time savings because the setup is simple. The initial cost may be higher for PowerStore than some others but the life cycle is longer which makes up for it.

    What's my experience with pricing, setup cost, and licensing?

    The price is right. The software features are included in the pricing without any additional purchase requirements.

    What other advice do I have?

    I would rate Dell PowerStore nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
    PeerSpot user
    reviewer2403600 - PeerSpot reviewer
    Solution Architect at a healthcare company with 10,001+ employees
    Real User
    Jun 4, 2024
    More economical compared to other products and technologies
    Pros and Cons
    • "The simplicity and performance are great."
    • "We'd like to see some improvements on the security side."

    What is our primary use case?

    We're evaluating the product. We're evaluating various storage platforms. We're looking for ACI, block, and file storage. 

    How has it helped my organization?

    One of the biggest factors for us is security. We want to make sure we're as secure as possible.

    What is most valuable?

    We're a Dell shop to begin with, in our architecture. There are benefits to keeping Dell as the main brand and staying consistent. Dell is the product of choice in our shop.

    The simplicity and performance are great. It meets a lot of our objectives.

    We're still trying to figure out the cyber-resilient data approach to security. We're checking all the boxes from a performance perspective; security is a big factor and we're looking into it. It's very interesting.

    We do use Cloud IQ. It's still new to us. We use it a lot for lifecycle management for our PowerEdge cache management. It's good for firmware and patch management. We're hoping we will be able to automate a lot of those activities (versus doing everything manually).

    The overall energy consumption is good. We're saving on our consumption. It's more economical compared to other products and technologies. It has a slight edge; however, it may not be overly significant. It does make sense if you have multiple PowerStores. It would have multiple savings, depending on the amount you use. 

    We've condensed our footprint and become more efficient. We've reduced our footprint by 50% at least.

    The integration with VMware is great. That's our biggest play on-prem. 

    What needs improvement?

    From an air gap perspective and data protection, I'd like to see more immutable backups. We'd like to see some improvements on the security side. 

    For how long have I used the solution?

    I'm currently in the evaluation period. It's been six to 12 months.

    What do I think about the stability of the solution?

    I haven't seen any issues with stability. From the performance we've experienced, we haven't had any problems.

    How are customer service and support?

    I did deal with support at the outset. We're a big Dell company, and we love the support and account managers that help facilitate things.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We're currently evaluating Dell and Pure Storage. We're more of a Dell shop and are leaning towards Dell. I see the benefit and value of Dell.

    How was the initial setup?

    The initial setup was user-friendly. The product is simplistic. The UI makes it easy to navigate.

    What about the implementation team?


    What's my experience with pricing, setup cost, and licensing?

    It's cost-effective.

    What other advice do I have?

    We are not using the solution for any AI-driven workloads. However, we know it's coming. It'll position us better in the future.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2403594 - PeerSpot reviewer
    Storage Specialist at a tech vendor with 1,001-5,000 employees
    Real User
    Jun 3, 2024
    Cost-effective with good snapshots and very good cyber resiliency
    Pros and Cons
    • "It's really good, price-wise. It's cost-effective."
    • "There could be better reporting."

    What is our primary use case?

    We mainly use the solution for virtual server infrastructure and block storage (not file storage use).

    How has it helped my organization?

    The main challenge we addressed was having some kind of mid-range all-flash array. It's one of the best use cases. 

    What is most valuable?

    The budget is good. It's really good, price-wise. It's cost-effective.

    We have some VMware use cases for VMware infrastructure and it is good for that. We can use it for its data reduction capabilities. We have moved from 1.48 to 1.27. 

    It offers good snapshots.

    We use Cloud IQ for analysis. It's simple to quickly check and you don't have to be near the array to do so. 

    The cyber-resilient data approach is good. It has all the features we need as a security company. The read-only snapshots are great.

    What needs improvement?

    There could be better reporting. We should be able to do some better metrics and they should be stored for longer so we can do better investigations. 

    For how long have I used the solution?

    I've been using the solution for about four years. 

    What do I think about the stability of the solution?

    The stability is good. However, the sizer is not quite right. From my experience, the same number with the same read/write ratio and the same log size is off compared to my own notes. It's stable, yet the CPU utilization is higher. Sometimes, we need to move stuff off of it since we can see it's being over-utilized. 

    What do I think about the scalability of the solution?

    The scalability is good for our use case. Sometimes I wish the cluster capabilities were more like XtremIO.

    How are customer service and support?

    In the last year, we've noticed that there has been a drop-off in Dell support. In the past, I've had a better experience. The merge didn't benefit the support.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We used to use XtremIO. We didn't fully switch. We decide which to use depending on the use case and budget. Other companies offer discounts from time to time. We'll compare and have an auction to see who wins. Price is just one factor. We also evaluate the support experience, for example. 

    How was the initial setup?

    The deployment is very easy.

    What about the implementation team?

    We install the solution ourselves. We did not use an integrator or consultant. 

    What was our ROI?

    We've witnessed an ROI after switching from some other infrastructure. It identified some areas in which we could get some good reductions and could decrease the data center footprint. 

    Which other solutions did I evaluate?

    We're constantly evaluating other solutions and comparing the options for price, support, and other metrics.

    What other advice do I have?

    We aren't really using any integrations. We also don't use it for AI-driven workloads. 

    I'd rate the solution nine out of ten. It's a great product. It's improving over time. When it was first released, I'd rate it four or five out of ten. However, it keeps getting better. The only problem I see is the support. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Updated: August 2026
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