What is our primary use case?
My team's role in using or managing Dell PowerStore is that we run all our infrastructure for our shared infrastructure in all the data centers, and we run Dell PowerStore for our IaaS solutions and some backup DR solutions.
Currently, we are not using Dell PowerStore for any AI initiatives in our company or for our clients; it's primarily for IaaS workloads, so Infrastructure-as-a-Service on our shared platform for customers.
Currently, we are utilizing the 500Ts and 1200Ts models of Dell PowerStore.
How has it helped my organization?
We have seen the benefits of consolidation, compression, and reduction in overall storage.
I can share a specific example where Dell PowerStore made a noticeable improvement in our business operations; we were running an IaaS platform for one of our acquisitions on a different vendor, and we've moved that to a brand new platform we built based on PowerEdge and Dell PowerStore. All of our performance is now improved, and all of our customers are happy; they're not complaining anymore about performance. We've recently received feedback that there's a massive improvement—boot times are quicker, and responsiveness from their workloads is quicker.
What is most valuable?
We have realized several benefits from using Dell PowerStore; we migrated to the current Dell PowerStore models from tiered storage, and now we're using all flash.
The dedupe and compression has been a big benefit for us versus the old storage that it was running, and we've seen the performance of all flash for our storage services.
My company finds particular features within Dell PowerStore valuable, primarily the cost benefits for the performance that we get out of the platform. We've definitely seen the benefit on that side of it, including the cost per terabyte, and the support from Dell has been excellent as well.
We haven't had any issues with it, so it's been very reliable as a platform for us.
The performance metrics I use to measure success with Dell PowerStore are all IOPS and throughput. We are not using it with AI workloads on Dell PowerStore, so it's primarily just customers running IaaS, however, it is important that it's reliable and performs well, and we get that from Dell PowerStore.
Dell PowerStore has supported growth and operational success for my business; a key driver at the moment is consolidation, and the dedupe and compression ratios allow us to standardize on a single platform. This has helped improve our operational metrics and overall operations, as we now have only one vendor to support and one set of storage arrays to manage. We have a very clear path into support and escalation if there is an issue, and we are not dealing with multiple vendors.
What needs improvement?
It could be improved to be cheaper for us. Cost versus performance is crucial, and it has to have the performance and capabilities that we need for that price point.
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Dell PowerStore
October 2025
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For how long have I used the solution?
I have been using Dell PowerStore for years.
What do I think about the stability of the solution?
I would assess Dell PowerStore's stability and reliability as excellent; the latest generation of Dell PowerStores that we put in has had no issues and no downtime.
What do I think about the scalability of the solution?
I see Dell PowerStore growing with our future needs; as a company, we have standardized our compute and storage now on Dell, so that's the way it's going to grow.
Our business has around 1000 employees.
How are customer service and support?
I would evaluate Dell support as a nine out of ten.
Any instance that we've had to open with Dell or any support ticket we've had has been responded to very quickly, and the quality of the team we deal with is very good.
There's not much more I can get out of support really. They are responsive, and I've very little to complain about from a Dell perspective. There are always going to be issues with a support department, and we understand that. The escalation paths are clear, and the account managers and team I work with at Dell Ireland are always proactive in reaching out if they identify an issue.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before moving to Dell PowerStore, I considered NetApp and Pure Storage as two of our large vendors, and we've also used HP.
We've explored a large range of them. A huge standout in my evaluation process, both positive and negative, comparing these options was realistically the performance for the price; since we use a significant amount of Dell, they are our number one vendor for compute, and it makes sense for us to standardize our compute. When we compare the performance to the cost, it's a no-brainer for us.
What was our ROI?
We have seen a return on our investment in Dell PowerStore; definitely our cost per terabyte has been very good compared to some of the other vendors that we would have been using previously, and our performance benchmarks have exceeded what we were expecting.
What other advice do I have?
At the moment, I can't think of any area where Dell PowerStore could be better; my engineering teams aren't complaining about anything, and we're happy with the performance, support, dedupe, compression, and costs.
My advice to others considering Dell PowerStore is that the more you understand about the workloads you're going to run on the storage, the more accurate you can be, and the better solution you'll end up with. I would rate Dell PowerStore as an eight or a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner