Dell PowerStore Reviews

Our primary use case for Dell PowerStore is in a production facility as we are a beef manufacturer, predominantly beef, and we also have lamb facilities in Ireland and affiliates in Poland. Essentially, it's for storage and factory systems, so we're storing and collecting data points, along with office functions like file and print. We have on-prem systems on site, including SCADA-like systems for collecting data points throughout the manufacturing facilities. Our core Dell PowerStore and PowerEdge use case includes a data center footprint for central managed services, finance, and our ERP system, collecting data from our factory sites and storing it centrally so that we can pull it back for reporting. Additionally, our Dell PowerStore and PowerEdge serve our disaster recovery needs, allowing us to run a site remotely from our data center.

The features of Dell PowerStore that I appreciate the most include how very easy it is to expand. In terms of scale, I also appreciate the reaction and support; if a hard drive fails, we're informed that there's a hard drive or part failing, and we get alerts on it. There's a part shipped out and a replacement part shipped out to replace it, which gives me a sense of reassurance.

Since using Dell PowerStore, I think what we realized was that at the beginning, we sat down with Dell and explained our use case, and we got the build of Dell PowerStore that we required for our business, allowing us to grow as needed. It is fit for purpose, which is a major improvement; what we had before wasn't fit for purpose and was more about money. The previous setup got us into a lot of holes, whereas the Dell solution has been absolutely fantastic for us regarding support and expansion.

We use Dell PowerProtect solutions with our Dell PowerStore, specifically the Avamar backup solution, which is a Dell product. On a scale of one to ten, I would rate Dell support as a ten, focusing on that aspect alone, because it's what allows me to sleep at night. I don't have to worry about the servers or storage going offline since I know it's being monitored, and we get replacement parts if needed, which is not that common, but it allows me to relax more.

I used a different vendor which was a mix of two vendors but the storage side wasn't up to scratch, probably because we went in low-end. It's an issue that I inherited in my current role, and we had to address it.

My experience with deploying Dell PowerStore is relatively straightforward, and we have had Dell's support whenever we've rolled out a new upgrade.

We've worked with Dell each time we do a refresh; we discuss the current state and our future goals, and they've delivered a model that fits, ensuring we don't overscale while getting the right fit, which has been really positive.

I have seen a return on investment in Dell PowerStore, particularly regarding the throughput improvements.

Before selecting Dell PowerStore, I primarily considered pricing around different vendors in the market.

What stood out to me in the evaluation process, both positively and negatively, was the long-standing relationship I've had with Dell over the past 20 years. The personal relationship has been massive, backed by positive customer care stories from other customers in the food manufacturing sector recommending this choice as the right thing to do.

My role in using and managing Dell PowerStore involves approving purchases in ABP, so for any refreshes or site refreshes we do for our production sites or data center, I will approve the purchase.

Dell PowerStore may play a role in our company's AI initiatives as we are on a journey to analyze all the data we're pulling back from our factory systems. We're working on getting that data into one place, and now we're looking at doing something meaningful with that data to make better-informed decisions. I'm currently having conversations with Dell to explore potential use cases for this.

The performance metrics I use to measure success with Dell PowerStore include the ease of getting through data, the storage capabilities, the processing of storage, response time, and the speed of our backups restore. Restoring a VM from Dell PowerStore is relatively quick when compared to what we've had in the past.

Dell PowerStore makes a noticeable improvement on a site level within our production facilities; for example, we collect data through a simple process of weighing and labeling products across a network. We weigh a box or a tray of meat and send a file to a server that prints a label. The difference between what we had previously and what we have now is a matter of milliseconds. The improvement is massive; even a couple of milliseconds makes a significant difference to our production throughput. It is a huge benefit for us, even if it may seem insignificant. Reducing that time is crucial because the impact means getting our throughput quicker, allowing products to leave the door more efficiently, which also cuts back on overtime and ensures we can complete our daily tasks in the required hours. Quicker throughput also enables us to implement online retail labeling, printing labels every half second, which requires quick networking, storage, and CPU capabilities.

My main use case for Dell PowerStore involves SAN storage connecting to the ESXi hosts, and it also includes SMB storage from it; however, it wasn't the only storage we have since we had different types of storage, with Dell PowerStore being a mid-range option where the IOPS was medium.

When we tried to use it with a database virtual machine, we faced an issue because it was a large VM and we encountered an issue with the IOPS.

Regarding the database machine scenario, I'm a system administrator, not a database admin, but the database team was complaining about a big delay when searching or querying the database, which was about three to four seconds.

My main uses for Dell PowerStore include power efficiency, data reduction, and simplifying management, but regarding performance, Dell PowerStore performance wasn't that good compared to the IBM FlashSystem and Dell PowerMax.

We are using the classic usage of Dell PowerStore as block storage, and we had a very small use case for SMB storage.

One of the best features Dell PowerStore offers is a very big storage capacity with a lower price, and I also find the dashboard relatively easy; the solution itself is easy to administer, maintain, and upgrade, which are the main useful cases.

I mentioned that we had several storage options from different vendors, and one of the easiest dashboards was Dell PowerStore, where I was able to create volumes, zone, add hosts, and update the firmware, as well as extend the volumes.

Dell PowerStore has positively impacted my organization by adding a very big storage capacity at a relatively low price, and it has also been very easy to use.

When I say it was easy to use, it saved time for the system admin team; for instance, when we are adding or creating volumes and adding them to the ESXi hosts from the vCenter, it was easy and took just a couple of minutes, making this the easiest part, and updating and upgrading the firmware was also very easy compared to other vendors.

The most impactful feature for my organization was managing it from the dashboard, as it was the easiest aspect, making it simple to operate and maintain.

Dell PowerStore's IOPS needs to be better; this is the only downside I faced.

I don't have specific ideas on how Dell could improve the IOPS or performance; as I'm not an architect, all I experienced was that the IOPS was high, with high latency and a noticeable delay, indicating a need for the IOPS to be higher to lower latency.

Dell PowerStore's AI capabilities include Dell AI Ops, which was connected and performed fairly well, but I did face an issue with it due to a bug indicating an inhibitor or security issue with the current firmware level of Dell PowerStore; I updated it, yet the security advisor did not disappear, compelling me to communicate with Dell support to have them manually remove it.

I have used Dell PowerStore for about three years.

Dell PowerStore is stable; however, the only issue we have faced is related to the IOPS because the input and output was delayed.

We only had one box, so we didn't scale; I didn't experience the scaling aspect.

The customer support experience was good.

We have used different solutions simultaneously, including a Dell PowerMax 2000 as our main production storage for core systems and a FlashSystem 9100, while we are using Dell PowerStore as a medium range for its high capacity and low price.

The experience with pricing, setup cost, and licensing was good, suitable, and relatively acceptable.

We have saved money, time, and required fewer employees; it was very easy to maintain and only one person was enough, plus it was relatively cheap compared to other solutions.

I didn't try additional capabilities; all my scope on Dell PowerStore is to administer it, creating volumes, extending the volumes, and updating or upgrading the firmware.

We weren't consolidating the data; I believe it auto-consolidated from the box itself, but I didn't engage with that issue directly; the ratio might be around 1:8, but I'm not entirely sure.

If they are looking for a simple solution with many features in a mid-range and low price, they should go for Dell PowerStore.

I have mentioned all I know. I would rate this product a nine out of ten.

My main use cases for Dell PowerStore on a day-to-day basis are mainly for a compute-heavy, high-performance, converged platform. Dell PowerStore does play a role in my company's AI initiatives, as we are looking at a couple of partnerships with Dell, along with Discover, to explore the AI aspects of it.

I see it in the future as contributing to data efficiency and the quality of the data, which is important when working together with AI.

The features of Dell PowerStore I like the most include the simplicity, unified storage, and high availability.

The high availability feature of Dell PowerStore is the key aspect of a storage need because I want to make sure data is available and I don't want any glitch in it, so HA is our key.

Dell PowerStore has features that specifically cater to the needs of companies such as mine.

The features I am mainly looking at are the performance benefits because of the NVMe disks.

Dell PowerStore is pretty good and can still be improved.

Speed is something I would like to maximize in its features, as there is a need for speed.

I have been using Dell PowerStore since this year.

I have not experienced any downtime or crashes, so the solution is stable and reliable.

Dell PowerStore scales well with the growing needs of my company, as those were pretty quick. It scales up and scales out both ways, and as our data keeps growing, it is very easy to just keep attaching and keep growing. It just fits into the model.

The customer service I experience is excellent.

Positive

I was not using another solution prior to Dell PowerStore to address my needs; we were on Dell EMC.

I would describe my experience with deploying Dell PowerStore as very smooth and flawless, and I have not seen any challenges, as right out of the box, you power on and you're good to go.

The biggest return on investment when using Dell PowerStore is that we are getting more value out of it in a longer span, just the way we do it for the server side, so that is very good.

The pricing, setup cost, and licensing for Dell PowerStore are pretty good; it is very good actually from the price point of view.

I considered switching to other solutions, and we are looking at other pure block-level storage, as there is always room for growth to understand what the technology is.

My role in using or managing Dell PowerStore is that we use it for storage needs. I specifically use it as just the user.

The big selling point for choosing Dell PowerStore is the relationship and partnership with Dell and the type of support they provide.

I would rate Dell PowerStore a 10 out of 10.

My advice to other companies considering it is to go Dell all the way.

The primary use case for Dell PowerStore was for our disaster recovery site at our secondary data center. 

The equipment there was already eight years old and we really needed to replace it. We couldn't get finance to back us with a big deployment and substantial funding. So we determined that we needed something that could run our critical tasks if our main data center goes offline. 

While it's running particular tasks of secondary importance at that data center, it can also take the load of the critical systems that we're doing on daily backups and weekends' full backups.

The most valuable features of Dell PowerStore include the completion through or the integration with OpenManage, where it can communicate and send back critical alerts or issues from a storage standpoint, heating, cooling, and all the typical management aspects. That's a time saving. It's all under one window. I can look at the servers, I can look at the storage, and I can see if there are any alerts on anything if it's all green, versus having different management windows to go back and forth between.

I've realized cost savings from switching to Dell PowerStore from Nimble. There definitely has been cost savings since the integration and everything we're doing is easier on our internal time to manage. 

I'm saving approximately 20% of time managing and running it, which is easier having it all under one access panel.

Going to all NVMe storage, the abilities for the access time and the latency with Dell PowerStore's all flash storage is fantastic. Before, we had spinning disk with front-ended SSD cache. Now we're all SSD, making it very fast.

We have some legacy apps, including our biggest ERP system that we're migrating from, which isn't even SQL server-based; it's a ProvideX database. We're considering a data warehouse and examining ETL options to get that data into a format that AI can analyze. Dell PowerStore and those PowerEdge servers have substantial capacity for that.

Dell PowerStore has features that specifically cater to the needs of our medium company. We're standardized with our network core at 10 gigs, however, they can go to 25 gigs. If we need changes, we're not ripping and replacing; we're simply changing some GBICs and fiber interfaces. Dell PowerStore itself can accommodate faster connections. I appreciate that we won't be forced into obsolescence within the first year.

One of the big performance metrics I use to measure success with Dell PowerStore is latency. The read and write latencies dropped significantly over our old system. With our Nimble storage, we had between 14 and 40 millisecond access times on some of our busier runs. Dell PowerStore rarely goes above five milliseconds. It's significantly faster, with most operations being sub-millisecond.

I understand the software-defined storage and other capabilities. That said, I still am a traditional person who considers block and file storage, and I need to double or triple it. What are my pathways for scaling or do I need to rip and replace with another product? So maybe some of the scalability issues are present with Dell PowerStore.

To make it a perfect 10, I would have wished the deployment staff had indicated this is the regular support line, yet offered to connect directly with support personnel to walk through the process. It would have been beneficial to have someone from the support team do a warm handoff to clarify who to contact for future assistance.

It's still early to tell how Dell PowerStore has supported growth or operational success for our company since we've only had it in place for five months, having been implemented at the end of last year. 

Going forward, as we replace additional equipment, we'll probably select Dell PowerStore again. We've been really happy with it and expect it to continue to provide good service for us in the future. Its manageability and feature set fit our company size really effectively.

In the five months we've been running Dell PowerStore, it's been 100% uptime with no issues at all, so it's been excellent.

Scalability isn't necessarily our issue currently with Dell PowerStore, however, when adding substantial storage, it seems to require transitioning to other Dell products. Perhaps that's by design, moving into PowerFlex or other systems PowerScale. 

Our initial deployment is 35 terabytes, and the dedupe, deduplication, and compression are all excellent. However, if we needed more capacity, it quickly moves out of Dell PowerStore into something else. If I needed something more, I would prefer to stay in the Dell PowerStore ecosystem.

Based on our experience, I rate Dell's support overall as a nine out of ten.

Positive

The primary reasons we switched to Dell PowerStore were that the reasons we originally selected Nimble seemed to be replaced or equivalent with Dell for cost per storage, features, functionality, and ease of use. With Dell PowerStore, we wanted to keep everything under one roof with Dell and not have vendors point fingers at each other. 

When we have a support question with Nimble, they sometimes say it's the Dell server that's the problem. When we call Dell, they say it's the storage that's a problem. We wanted to eliminate that situation, so we brought in Dell PowerStore with the refresh of the PowerEdge servers.

My experience with deploying Dell PowerStore has been really good. It's been great with no problems at all.

We also used the white glove install services where Dell would come in and we wrote out the worksheets of all the IP addresses, all the names, and everything, and Dell came on-site and configured everything for us. That was a great time saver; getting that up and running and fully deployed was a big help.

The return on investment since switching to Dell PowerStore has been really good. 

The finance department didn't understand that our project was about $180,000 worth of equipment. I explained we're getting that on the leasing schedule or the Flex on Demand, bringing that in at $1,800 a month. They keep asking about the purchase price, however, I clarified that's what our monthly cost will be if our planned usage remains constant. If our usage increases, our monthly bill will increase. However, if our usage is what we expect, then we already know our costs for the next five years. In five years time, we can extend or replace it and get something different. The whole package turned out to be really good for us.

Before selecting Dell PowerStore, we considered staying with Nimble and just replacing it with the current solution. We also considered direct attached storage by putting more storage in and doing the vSAN type approach. 

However, I always worry that with hyper-converged infrastructure, it's too many eggs in one basket. Despite having redundancy, I really prefer being able to have the storage in one basket, and the compute and the bare metal, the OS and guests in separate ones, so I can do maintenance on either of them separately. I still prefer that standalone separation between storage and compute.

As the IT director, I helped select the process for managing and using Dell PowerStore. We replaced a Nimble iSCSI SAN with Dell PowerStore, and we're using Flex on Demand to minimize our costs. We also used a VAR to help us understand our costs and the equipment to basically avoid CapEx and turn it into just a monthly expense.

Everything worked effectively with Dell PowerStore. I have no reason not to rate it a ten out of ten.

Dell PowerStore is being used in the Europe region, where approximately 1,000 users are utilizing this storage.

Deduplication is a very good feature in Dell PowerStore. The administration console is also good.

From the cluster point of view, Dell PowerStore is good. Within a cluster for Dell PowerStore, because the backend uses VMware, clusters can be easily moved from one node to another node, or one appliance to another appliance with the help of the VMware console.

The data resiliency and cybersecurity features of Dell PowerStore are good.

Scalability for Dell PowerStore is also good.

Regarding improvements for Dell PowerStore, there is room for enhancement. While many aspects are good, the dashboard could be improved. This means administration improvements could be made, including monitoring and other points such as hardware monitoring.

Lifecycle management may be modified because Dell PowerStore does not currently have an option on how to modify the lifecycle. This represents an improvement area.

Cloud IQ, also known as AIOps, is not being used because it appears to require a license. Although it is supported, this feature is not currently in use.

Dell PowerStore has been in use for around three or four years.

Dell PowerStore performs well. There are no stability issues or lagging concerns with Dell PowerStore.

Scalability for Dell PowerStore is also good.

Technical support and customer support from Dell have been contacted, and they provide good support.

Overall, the support from Dell is good regarding both the speed and quality of service.

Positive

The initial deployment of Dell PowerStore was very easy.

It took a maximum of one and a half hours to deploy Dell PowerStore.

One person is sufficient for the deployment of Dell PowerStore.

A different storage solution from IBM is being used as an alternative to Dell PowerStore.

IBM is preferred compared to Dell PowerStore.

IBM hardware is very good and performs better than Dell hardware. However, both IBM and Dell provide good administration consoles, so this is not an issue.

During feedback regarding PeerSpot, there were many issues with CTERA, but currently all issues have been fixed with good support. Dell PowerStore has been used for around three or four years, and the experience with Dell PowerStore has been positive. It has been a good investment of time to work with Dell PowerStore.

Deduplication is a favorite feature of Dell PowerStore, and the administration console is also good.

Pricing for Dell PowerStore is good. IBM is too costly, while Dell PowerStore is cheap and the best option. Dell PowerStore receives a score of eight out of ten.

I am part of the R&D team working with Dell PowerStore. I use Dell PowerStore internally in my company and utilize it for VMware integration.

Dell PowerStore's built-in integration has benefited my organization as I am working on integrating it with the XC98, 9875L liquid cooling server platform. Testing the IOPS on the system is crucial, as understanding how it performs in conjunction with Dell PowerStore provides vital data on bandwidth, latency, read/write operations, and connectivity configurations, which helps us achieve better performance results compared to previous platforms.

There are a couple of features of Dell PowerStore that are quite good in comparison to other storage boxes I used previously. One is the convenience of creating a new host group or initiator, which is quite easy and user-friendly compared to other platforms. It is also very convenient for configuration options such as iSCSI or FC.

The built-in integrations of Dell PowerStore are quite useful and important, especially considering our current development focus on AI data centers, where we need high-end storage solutions along with high-end servers to meet industry needs.

Regarding enhancements for Dell PowerStore, I believe a couple of things can be improved, such as the GUI and CLI connectivity. Another point is the identification of ports; it can be confusing to distinguish between the FC ports, Ethernet ports, and which ports support NVMe, indicating there is scope for improvement.

I have been using Dell PowerStore for nearly two years.

I did not experience any downtime, crashes, or performance issues in these two years.

Dell PowerStore is scalable. Scaling with Dell PowerStore is quite easy in a SAN environment, and it supports storage clustering, which simplifies the process.

I have not communicated with Dell PowerStore technical support since I work on the QA and R&D side and have not needed to engage with the support team.

Before Dell PowerStore, I used several HP solutions, including HP MSA, XP, 3PAR, Primera, and Alletra, which also consolidated data around 90 to 95 percent depending on the specific HP solution.

I decided to switch from the previous technologies because I was only working in the storage domain before, whereas now I am involved in both storage and server end technologies, thus allowing me to explore and upgrade my skills with a new opportunity.

Dell PowerStore is configured as standalone as of now, and I will confirm the model I am using shortly.

Dell incorporates proprietary security features such as SKM and ILKM, which ensures the disks are reliable and support various form factors.

I considered another option but found Dell to be the better choice for my needs when I joined two years ago.

The system comes in different capacities, allowing for data consolidation based on the disk connections. Dell PowerStore supports a maximum of 256TB volume size, with an overall capacity potentially reaching around 16 to 18 petabytes. For example, if I have a 1TB disk, it can maintain data up to 93 percent capacity. There is a customizable alert feature that triggers when the volume reaches 75 percent capacity, prompting a need to manage volume configurations to prevent corruption or slow performance.

I have not tested or am not much aware of the cybersecurity features of Dell PowerStore, but the resiliency and high availability are quite good; if I wanted to rate them out of 10, I would rate them somewhere between 9 to 9.5.

I work as a QA engineer or validation engineer from a technical perspective. What I feel is that for this product, whether for mid-range customers or high-enterprise customers, it has very good capability in terms of high availability, resiliency, scalability, and user-friendly configuration, which makes it a very good product for customers. I would rate this product an 8 out of 10.

I use Dell PowerStore for SAP and some databases along with a file server.

The best features of Dell PowerStore that I appreciate the most are its efficiency, as I can provide sufficient space due to data reduction and compression, and the performance, which is adequate according to our applications.

These two aspects are very beneficial for me where we are getting good performance and space as well.

Dell PowerStore has helped my organization improve operational efficiency by providing proper performance for whatever application a customer uses, making it easy for our production environment.

I can say that nowadays, Dell PowerStore is giving very good performance and fulfilling the requirements of the customer.

After Unity, I think it is a very good product.

As of now, I do not have anything specific that comes to mind regarding room for improvement, but I can say some AI improvements would be welcome.

Otherwise, I think it is good because we continue to get updates and improvements in storage features and efficiency.

I have been using Dell PowerStore for the last two years.

I would rate the stability of Dell PowerStore a ten out of ten.

Dell PowerStore is very easy to expand, and I would rate it a ten out of ten.

There is some maintenance required for Dell PowerStore, and my sales and procurement teams are working with Dell for the new storage.

Currently, we have some requirements in place, and they are working on that.

Due to SSDs, the workload performance by Dell PowerStore is boosting, so it is good.

My experience with technical support has been very good, and I would give it a ten out of ten.

Positive

The deployment of Dell PowerStore is easy because I am already working with it, so it is easy for me.

The deployment duration varies depending on the requirements, but if I talk about the configuration of storage for Dell PowerStore, then it takes hardly two days.

The pricing of Dell PowerStore is cost-efficient.

Comparing Dell PowerStore with other IT solutions and vendors on the market, it is a really good product.

If I compare it with NetApp storage, HP, or any other vendor, I am getting a very good result from Dell PowerStore, so it is good for me, and I prefer this.

I am using the 500T model of Dell PowerStore, and currently, I have around five or six PowerStore appliances.

I am using multiple Dell PowerStore appliances.

It is very easy for me to move and optimize workloads within clusters, but I am not taking care of all the parts because some of the parts are managed by another team, such as configuration and integration with VMware.

I cannot provide more information on that part.

I think more than five thousand users use the solution because I am utilizing it in five or six sites.

Currently, I do not have the option to consolidate any data.

Dell PowerStore's compression and deduplication technologies are very important because earlier we were not using these technologies, but nowadays they are very efficient.

For example, if I purchase ten terabytes or one hundred terabytes, I can allocate around three hundred, four hundred terabytes, or five hundred terabytes.

This is very good, and I appreciate these features, which is why this technology is moving in a different way.

I find Dell PowerStore easy to use.

Due to security reasons, we are not using Dell PowerStore APEX AI because our storage environment is totally disconnected from internet connectivity.

Currently, we are not using it, even though we have approached the end customer, but they have not allowed it.

I suggest enrollment in the lifecycle extension, but for lifecycle, either replacement or upgrade, there is another team handling that.

I utilize the built-in integration with VMware.

Built-in integrations are important for my organization because all of my applications and production are running there.

I would recommend this product because I prefer it, so it is definitely preferable for me.

I would rate this review a ten out of ten.

The main use cases for Dell PowerStore in my company are for file and block storage.

I appreciate the ease of use and storage presentation features of Dell PowerStore the most. By storage presentation, I mean how easy it is to present up storage and the data reduction. 

These features are valuable to me due to the savings and cost benefits. In terms of reducing our storage usage, I have realized some cost savings already. I estimate that we have reduced it by four to one.

Dell PowerStore could improve in the updating process and lifecycle management, as the upgrades seem to take a long time, along with some of the management features. Additionally, better integration with cloud platforms for offloading storage to hyperscalers could be beneficial. For example, being able to copy backup sets into the cloud.

I have been using Dell PowerStore in my company for four years.

I would assess the stability and reliability of Dell PowerStore as good; we did have a few outages concerning the controllers. Overall they were pretty stable.

Dell PowerStore scales effectively, which was another reason for our satisfaction, as we were able to expand or add additional shelves, and the process was straightforward.

I would evaluate support on a scale of one to ten as an eight. 

To make support a ten, I would want improvements in terms of speed, response time, and the expertise of who you're dealing with, as generally on an installation, you won't get your level three; you'll get your level one or level two.

Positive

Before Dell PowerStore, we used HPE 3PARs. We decided to switch since they were end-of-life.

My experience with deploying Dell PowerStore was that the installation was straightforward, and the documentation that was available, along with the support, left me with no complaints.

Post-storage migration made a noticeable improvement in our business operations, particularly in what we were able to reduce from the capacity usage, which was the main driver.

Before selecting Dell PowerStore, I considered HP and Pure as other solutions. 

During my evaluation process, both positive and negative aspects stood out to me, particularly from a pricing perspective, as it hit the pivot point for our budget, and we were offered a guarantee in terms of storage savings where if those metrics weren't met, we would get additional storage at no extra cost.

Currently, Dell PowerStore does not play a role in my company's AI initiatives. The solution doesn't offer the full 100% online capabilities, however, I'm assuming that's coming down the line. 

On a scale of one to ten, I rate Dell PowerStore an eight.

In our dealings, we utilize Dell PowerStore, VxRail, and Data Domains. Dell PowerStore serves as our primary storage solution, and we have VxRail for virtualization. We utilize both VMware and Nutanix for Dell PowerStore's built-in integrations, and we have multiple use cases. These Dell PowerStore built-in integrations are very important for us, as they meet our business requirements, which is why we are moving ahead with all the procurements with Dell.

Dell products have positively impacted my organization in terms of performance and operational efficiency; we do not have major issues with Dell. Dell PowerStore's data resiliency, availability, and cybersecurity features are strong. These features meet my business's needs today.

My only concern is with the procurement process, which takes longer when we procure Dell products. We always have to work with a partner from Dell, and while Dell connects with us and we have account leadership, the procurement process involves delays due to third parties like Insight or AHEAD, causing us to miss opportunities and experience project delays.

More than the response time, it is the resolution time that needs improvement. The response time is acceptable, but the overall resolution can be improved. We received faulty disks after procurement, which required raising a change for hardware replacements.

I have been working with Dell PowerStore for almost ten years.

From a technical standpoint, we have not faced any major challenges besides the procurement process.

Dell PowerStore is scalable for our organization. We have approximately 100,000 people using it in our company, which demonstrates the scale at which we are utilizing Dell PowerStore. We need around thirty to forty administrators to manage it. We are still procuring and scaling it up in multiple regions in the future.

I would rate their technical support an eight.

Over the last ten years, we have been using Dell products and replacing HP, focusing highly on scaling up on the Dell side only.

We have a TLA with Dell for more than a million, which allows us to receive fairly good prices on the products. We do evaluate the return on investment. The benefits our organization has realized from the program are focused on technical debt reduction and the ROI we pursue.

We are still using Dell heavily, spending millions, almost a million or more on Dell products. From a pricing perspective, we are satisfied. I cannot think of any additional features for Dell PowerStore that I would like to see at the moment. We are enrolled in a lifecycle program, reducing our technical debt and refreshing hardware with Dell in multiple locations globally. We are using the program to upgrade to next-generation products. I would rate this review a nine overall.

We are working with Dell. I have been a reseller and system integrator for Dell, and we are a platinum partner for them. I have been dealing with Dell PowerStore and PowerScale for more than a decade. Dell started an India general program, and from there we became associated with them. Earlier, we were a partner for EMC Isilon, and when Dell acquired that business, we maintained a good relationship with them. That is how our story began with Dell.

The features I find most valuable in Dell PowerStore include its durable, rugged platform, customer acceptance, reliability, and services.

We do have customers clustering multiple Dell PowerStore appliances. It depends on their applications and requirements whether it is easy for Dell PowerStore to use for moving and optimizing workloads within the cluster. Sometimes the scope of work is turnkey, and sometimes it is easier. We have experts on this, and sometimes we take help from Dell on the implementation and deployment. That is how we run our business.

Operational efficiency in terms of their applications has improved as customers found it faster. As new generations come and per application demand, we give solutions according to the applications. That is how their applications achieve good performance, and that is how we maintain their operations.

Cybersecurity is in itself a different topic. There are a couple of solutions on DLP and DDA that Dell promotes.

I see room for improvement when it comes to integrations with other ecosystems.

I have been using Dell PowerStore for more than a decade.

It is easy to expand Dell PowerStore, which is why it is called scalable.

Cybersecurity is in itself a different topic. There are a couple of solutions on DLP and DDA that Dell promotes.

As I mentioned, we are a platinum partner with qualified engineers for turnkey projects, and we deliver those. That is how we have built trust with Dell. Sometimes we take help from Dell on the implementation and deployment.

Earlier it was competitive, but now since the pricing of semiconductors and other materials have gone up, Dell's delivery is comparatively better than others in today's market.

Some of our customers buy from the AWS marketplace, but they prefer our services from New Era as well, so they do the billing through us. Otherwise, they go directly to Dell. We do turnkey projects, and most are corporate clients who need our services. Dell PowerScale is not suitable for everyone and requires specialized value-added services that we provide to our customers.

Competition will always be present. It is about pitching the right solution to the right customer with the appropriate applications and services. Delivery time, service time, and SLA times all matter to the customer, especially enterprise customers.

Dell PowerStore's compression and deduplication technologies are good for my customers. Storage and backup are essential requirements, and we provide those solutions as well.

As a market player, if Dell becomes more competitive considering material shortages and competition, customer purchasing power will increase.

The assessment of workload performance offered by Dell PowerStore depends upon the application and workload of the customer.

Dell PowerStore is a good product with better features. All the features are there, which is why its market share is better than any other OEM.

It depends on the customer whether they use APEX AIOps, also known as CloudIQ, in Dell PowerStore. E-commerce companies use that. We have limited customers regarding the insights offered by CloudIQ.

Our customers are enrolled in Lifecycle Extension, formerly branded as Anytime Upgrade. Lifecycle extension benefits them. For example, if you are giving a five-year warranty, the lifecycle is eight years, not more than that. We give them extended warranty.

Dell PowerStore is a very good product, and we would love to sell more of these products. Pricing is the only thing that could still be improved. In this competitive world, pricing is going up, and ultimately customer buying power is going down. This will definitely be a setback for at least one or two years. We have to be competitive. Customers are always asking us for prices. Earlier it was better, but now since material shortage exists, prices are also not in anyone's control. We are saying the same thing to customers. In this way, we are losing customers, and they are postponing or deferring their purchases for some time. Deals are not going at this time due to geographical and other outside pressures.

We use built-in integrations for VMware, Kubernetes, containers, and other ecosystems. This review has a customer service rating of three out of ten.