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Pre Sales Engineer at a retailer with 10,001+ employees
MSP
Top 20
Feb 1, 2026
Unified storage has enabled versatile data consolidation with strong efficiency features
Pros and Cons
  • "The best features of Dell PowerStore include the effective capacity, which I believe is its strongest feature, and the dynamic RAID of disks."
  • "I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and slow, with the process being very bureaucratic, which frustrates clients."

What is our primary use case?

Dell PowerStore is sold in government and education, oil and gas, and manufacturing, making this product a versatile technology that applies across all industries.

In government, I sold one Dell PowerStore with 300 TB effective capacity in one appliance, and since Ecuador is a small territory, this technology is substantial for this region.

For the government use case, they are using an on-premises only deployment model.

What is most valuable?

The best features of Dell PowerStore include the effective capacity, which I believe is its strongest feature, and the dynamic RAID of disks.

The benefits of Dell PowerStore are that its effective capacity is the best benefit, providing six nines of availability, and it offers unified storage, which has the best features for client technologies.

Clients are able to consolidate data using Dell PowerStore for some virtual machines and databases, although unstructured data is not a good fit for PowerStore.

Compression and deduplication technologies are important for my specific clients, as the effective data technology in Dell PowerStore is a strong proposal for them.

What needs improvement?

I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and slow, with the process being very bureaucratic, which frustrates clients. Despite these problems, the technology is solid and balances these issues.

For how long have I used the solution?

I have worked with Dell products for approximately 10 years and have previously worked at Ingram Micro.

Buyer's Guide
Dell PowerStore
February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

Dell PowerStore is stable, and I have approximately 10 clients with Dell PowerStore, so we do not experience problems with technology performance.

What do I think about the scalability of the solution?

Dell PowerStore expands and scales up easily.

How are customer service and support?

I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and slow, with the process being very bureaucratic, which frustrates clients.

How would you rate customer service and support?

Neutral

What other advice do I have?

When comparing Dell PowerStore to other data warehouses I use for different clients, the best technology advantage is that unified storage is a significant benefit over IBM, which does not have unified storage, while IBM offers the best cost per TB. I would rate this review 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Feb 1, 2026
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Thatayaone Timon - PeerSpot reviewer
Systems Administrator at a mining and metals company with 51-200 employees
Real User
Top 10
Jan 9, 2026
Central management has simplified backups and automation but training opportunities remain limited
Pros and Cons
  • "The management console of Dell PowerStore is very easy to navigate through, and there have been no problems accessing it in any of the common browsers used, including Chrome, Firefox, and Edge, making configurations easier because everything is visible in plain sight through a graphical interface."
  • "The deployment of Dell PowerStore would not be described as easy, and it would not be described as challenging."

What is our primary use case?

Dell PowerStore is used for backing up some of the infrastructure. It is not used entirely across the whole infrastructure, only for some parts. One isolated system uses Dell PowerStore for backing it up.

The number of users utilizing Dell PowerStore is small because it is used mainly for systems, not users. If considering how many systems have access to it, the estimate is a maximum of twenty.

Dell PowerStore's capabilities with compression or deduplication technologies have not been explored for the business. Since it is not being used as primary storage, only for on-site backups, this focus has not been prioritized.

Built-in integrations with VMware, Kubernetes, or containers in Dell PowerStore have not been utilized.

Dell PowerStore is used on both Linux and Windows. There are no complaints about having to work with both Linux and Windows when using Dell PowerStore.

What is most valuable?

The structuring of the feature and the management console of Dell PowerStore are particularly valued. This management console is very easy to navigate through, and there have been no problems accessing it in any of the common browsers used, including Chrome, Firefox, and Edge. The interface and management console are a bit easier to navigate through. Being the foundation of where work is actually done and configurations are put in makes other features and factors a bit easier to deal with because everything is visible in plain sight through a graphical interface.

The management capabilities of Dell PowerStore have been improved with the introduction of the new GUI, which is easy to use. Across all Dell products, including PowerVault, improvements with management are appreciated, especially regarding the elimination of older LAN technologies, which simplifies the configuration and setup of alerts.

Return on investment with Dell PowerStore has not been quantified yet. Previously, an external drive was used for backups, but now Dell PowerStore is relied upon to ensure automated processes are working properly. The health of what has been captured can be confirmed. Previously, the process was manual, and errors were common, but now visibility and automation are available, which have significantly improved the processes, even if the improvements have not been quantified in percentages.

What needs improvement?

The areas for improvement in Dell PowerStore would be to provide trainings and seminars. The philosophy here is to teach how to fish rather than giving a man a fish. Trainings and seminars are of most interest because after trainings, people here would improve their skills. If webinars or trainings are offered in the future, participation would be valued, or if training opportunities are recommended, attendance would be considered. Understanding some technologies better would make it easier to suggest areas of improvement. Currently, information available online from forums is being used, which is straightforward.

What do I think about the stability of the solution?

Dell PowerStore has not experienced downtime, bugs, or glitches. Although some systems depend on Dell PowerStore and some challenges are faced there, these issues are not due to Dell PowerStore itself. It can be given a rating of more than eight, somewhere around eight, nine, or even ten.

What do I think about the scalability of the solution?

Dell PowerStore fits the requirements regarding scalability. Based on theory, hot swapping can be done and it is easy to change disks. Disks can be merged and data can be migrated across the disks, so it is considered scalable.

How are customer service and support?

The technical support of Dell PowerStore would be rated somewhere from eight and going up, although support has not been used that much on Dell PowerStore itself.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Dell PowerStore is being explored to understand its full capabilities. Currently, it is only being used for backing up some of the systems, whereas there is a sort of production storage that is used. Testing has been done, and from the tests that have been run, it is doing quite well. A situation where data would have to be restored from Dell PowerStore after a disaster has not been encountered, but it gives hope that in case of a disaster, data can somehow be recovered.

How was the initial setup?

The deployment of Dell PowerStore would not be described as easy, and it would not be described as challenging. More features are still being explored since the infrastructure is relatively new. It would be described as easy, but there is more to come, and some challenges might be found as the infrastructure grows. So far, it is easy to deal with.

What about the implementation team?

Dell PowerStore was purchased through suppliers that are resellers, not directly through the vendor.

What was our ROI?

Return on investment with Dell PowerStore has not been quantified yet. Previously, an external drive was used for backups, but Dell PowerStore is now relied upon to ensure automated processes are working properly. The health of what has been captured can be confirmed. Previously, the process was manual, and errors were common, but now visibility and automation are available, which have significantly improved the processes, even if the improvements have not been quantified in percentages.

What's my experience with pricing, setup cost, and licensing?

The pricing of Dell PowerStore is considered fair. It was cheaper, and the features that came with the solution were quite justifiable. It would not be described as cheap, but rather the price and the features matched well.

Which other solutions did I evaluate?

Comparing Dell PowerStore with other vendors or products is difficult. However, based on the ones that have been used, it is quite positive. Many features come positively with the solution. Two similar solutions are being run, but Dell PowerStore would not be preferred over the other. They are just on the same level, as there are features in Dell PowerStore that would not be found in the other solution being used.

What other advice do I have?

Consolidation with Dell PowerStore was not needed because all that was needed was a central place to store the data. What was managed to be achieved was one point where the data being sent through to Dell PowerStore can actually be managed. It was not about consolidating it, but rather having a centralized point to manage the infrastructure regarding data.

Dell PowerStore's APEX AI Ops or CloudIQ have not been explored that far.

There is no knowledge about enrollment in the lifecycle extension for Dell PowerStore. It is doubted that enrollment for that has occurred.

Dell PowerStore would be recommended because of how easy it is to navigate the management interface, which is crucial for utilizing the resources and functionality of the solution. It has simplified the processes, making them more robust and helping to meet business needs. The overall review rating given to Dell PowerStore is seven.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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February 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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Senior System Engineer at a mining and metals company with 10,001+ employees
Real User
Top 20
May 22, 2025
Customer support and reliability have consistently exceeded expectations
Pros and Cons
  • "I would assess the timeframes to deploy it as efficient."
  • "Overall, I rate Dell PowerStore a ten out of ten."
  • "If I could improve the product in any way, I would add features that make it look nicer compared to the DisplayPort."
  • "If I could improve the product in any way, I would add features that make it look nicer compared to the DisplayPort."

What is our primary use case?

My overall use case for Dell PowerStore is amazing, and the most valuable feature is yet to be determined.

How has it helped my organization?

Having one go-to array is helpful. Management likes simplicity. Management likes knowing that we made a good valuable decision long term that we can grow with. For the accounting team or the purchasing team's perspective, seeing the exact same array name helps them. Knowing that through our providers, our e-resellers, we're using the same platform helps to expedite our process.

What is most valuable?

Dell PowerStore is amazing. That said, the most valuable feature is yet to be determined. 

Dell PowerStore has benefited my organization overall, and I would assess the timeframes to deploy it as efficient.

What needs improvement?

If I could improve the product in any way, I would add features that make it look nicer compared to the DisplayPort.

For how long have I used the solution?

I have been using Dell PowerStore for an amazing amount of time.

What do I think about the stability of the solution?

I haven't experienced any downtime, crashes, or performance issues, which is amazing.

What do I think about the scalability of the solution?

I find the solution to be scalable. It gives the impression that it can grow with my company. 

How are customer service and support?

Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them overall as amazing. On a scale of one to ten, with one being worst and ten being best, I would rate this support as a ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have evaluated other solutions both inside the Dell portfolio and outside.

How was the initial setup?

The deployment is expedient. The time frame to deploy maybe takes weeks. 

What other advice do I have?

In terms of AI, I have done some AI initiatives that I find amazing. My organization is large, and we have a significant number of employees. My impression of the stability and reliability has been positive. 

Overall, I rate Dell PowerStore a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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Head of IT at a manufacturing company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Oct 19, 2025
Improved production throughput by reducing data processing time across facilities
Pros and Cons
  • "The improvement is massive; even a couple of milliseconds makes a significant difference to our production throughput, allowing products to leave the door more efficiently, which also cuts back on overtime and ensures we can complete our daily tasks in the required hours."

    What is our primary use case?

    Our primary use case for Dell PowerStore is in a production facility as we are a beef manufacturer, predominantly beef, and we also have lamb facilities in Ireland and affiliates in Poland. Essentially, it's for storage and factory systems, so we're storing and collecting data points, along with office functions like file and print. We have on-prem systems on site, including SCADA-like systems for collecting data points throughout the manufacturing facilities. Our core Dell PowerStore and PowerEdge use case includes a data center footprint for central managed services, finance, and our ERP system, collecting data from our factory sites and storing it centrally so that we can pull it back for reporting. Additionally, our Dell PowerStore and PowerEdge serve our disaster recovery needs, allowing us to run a site remotely from our data center.

    What is most valuable?

    The features of Dell PowerStore that I appreciate the most include how very easy it is to expand. In terms of scale, I also appreciate the reaction and support; if a hard drive fails, we're informed that there's a hard drive or part failing, and we get alerts on it. There's a part shipped out and a replacement part shipped out to replace it, which gives me a sense of reassurance.

    What do I think about the scalability of the solution?

    Since using Dell PowerStore, I think what we realized was that at the beginning, we sat down with Dell and explained our use case, and we got the build of Dell PowerStore that we required for our business, allowing us to grow as needed. It is fit for purpose, which is a major improvement; what we had before wasn't fit for purpose and was more about money. The previous setup got us into a lot of holes, whereas the Dell solution has been absolutely fantastic for us regarding support and expansion.

    How are customer service and support?

    We use Dell PowerProtect solutions with our Dell PowerStore, specifically the Avamar backup solution, which is a Dell product. On a scale of one to ten, I would rate Dell support as a ten, focusing on that aspect alone, because it's what allows me to sleep at night. I don't have to worry about the servers or storage going offline since I know it's being monitored, and we get replacement parts if needed, which is not that common, but it allows me to relax more.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used a different vendor which was a mix of two vendors but the storage side wasn't up to scratch, probably because we went in low-end. It's an issue that I inherited in my current role, and we had to address it.

    How was the initial setup?

    My experience with deploying Dell PowerStore is relatively straightforward, and we have had Dell's support whenever we've rolled out a new upgrade.

    What about the implementation team?

    We've worked with Dell each time we do a refresh; we discuss the current state and our future goals, and they've delivered a model that fits, ensuring we don't overscale while getting the right fit, which has been really positive.

    What was our ROI?

    I have seen a return on investment in Dell PowerStore, particularly regarding the throughput improvements.

    What's my experience with pricing, setup cost, and licensing?

    Before selecting Dell PowerStore, I primarily considered pricing around different vendors in the market.

    Which other solutions did I evaluate?

    What stood out to me in the evaluation process, both positively and negatively, was the long-standing relationship I've had with Dell over the past 20 years. The personal relationship has been massive, backed by positive customer care stories from other customers in the food manufacturing sector recommending this choice as the right thing to do.

    What other advice do I have?

    My role in using and managing Dell PowerStore involves approving purchases in ABP, so for any refreshes or site refreshes we do for our production sites or data center, I will approve the purchase.

    Dell PowerStore may play a role in our company's AI initiatives as we are on a journey to analyze all the data we're pulling back from our factory systems. We're working on getting that data into one place, and now we're looking at doing something meaningful with that data to make better-informed decisions. I'm currently having conversations with Dell to explore potential use cases for this.

    The performance metrics I use to measure success with Dell PowerStore include the ease of getting through data, the storage capabilities, the processing of storage, response time, and the speed of our backups restore. Restoring a VM from Dell PowerStore is relatively quick when compared to what we've had in the past.

    Dell PowerStore makes a noticeable improvement on a site level within our production facilities; for example, we collect data through a simple process of weighing and labeling products across a network. We weigh a box or a tray of meat and send a file to a server that prints a label. The difference between what we had previously and what we have now is a matter of milliseconds. The improvement is massive; even a couple of milliseconds makes a significant difference to our production throughput. It is a huge benefit for us, even if it may seem insignificant. Reducing that time is crucial because the impact means getting our throughput quicker, allowing products to leave the door more efficiently, which also cuts back on overtime and ensures we can complete our daily tasks in the required hours. Quicker throughput also enables us to implement online retail labeling, printing labels every half second, which requires quick networking, storage, and CPU capabilities.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 19, 2025
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    Unit Head - Technology Services at a tech services company with 201-500 employees
    Real User
    Top 20
    Apr 3, 2025
    Data reduction optimizes storage capacity and cuts costs
    Pros and Cons
    • "The most impactful feature is the data reduction."
    • "Pricing must also be considered, as Dell PowerStore is quite expensive compared to competitors in the market like HPE Alletra, Huawei Dorado, or Hitachi storage, for example."

    What is our primary use case?

    I use it in the financial sector for banking, specifically for core banking applications, to serve our applications. We served different types of customers, ranging from oil and gas to the financial sector, education, and healthcare. We deployed Dell PowerStore in different industry segments, such as manufacturing and retail, for example.

    How has it helped my organization?

    The most impactful benefit is the data reduction and the deduplication.

    Replication is easy to implement, and you don't need higher bandwidth to do replication across sites. It's quite useful.

    What is most valuable?

    The most impactful feature is the data reduction. Data reduction significantly saves costs. If I purchase, for example, twenty terabytes of storage, the effective capacity gives me somewhere around eighty terabytes. I pay for ten terabytes but gain eighty terabytes or fifty terabytes, for example. It depends on the type of data I am storing on Dell PowerStore, but usually, the reduction ratio is very good. It's a fantastic feature.

    I have read about the new ability to cluster multiple PowerStore appliances and it sounds like a very good feature.

    Its management capabilities are very strong. It is easy to implement and very easy to manage. The interface is very user-friendly.

    Dell AIOPS is quite useful. It sends helpful notifications. It tells you what bottleneck is in your storage environment. It gives you detailed orientation of why you are getting a bottleneck and where the problem is. 

    We have been able to consolidate data using PowerStore.

    PowerStore's compression and duplication technologies are very important and useful. It's a good feature.

    The data resiliency and cybersecurity are good. It covers all the aspects that modern storage should have. 

    The PowerStore cybersecurity and resiliency features meet our organizational needs.

    PowerStore's built-in integrations for VMware are beneficial. It has all the features that need to be integrated into the environment. It's well aligned and tightly integrated.

    What needs improvement?

    One challenge in clustering is that when I create a cluster, the overall pool doesn't increase. Separate pools must be created for each controller node in the cluster. For instance, if I am creating a four-node or four-controller node cluster, I will have four different pools. If I want to enhance a pool beyond the maximum capacity of one controller node, I cannot increase it and must create a separate pool. This is a drawback in Dell PowerStore clustering. 

    Synchronous replication covers the entire replication process, but there are scenarios where implementing synchronous replication is necessary, and that feature is missing. Pricing must also be considered, as Dell PowerStore is quite expensive compared to competitors in the market like HPE Alletra, Huawei Dorado, or Hitachi storage, for example. It is quite expensive price-wise.

    Feature-set wise, PowerStore is very rich. I think all of the necessary features are there. Price-wise, PowerStore is quite expensive compared to the competition in the market like HP Alletra, Huawei, or Hitachi storage. Dell is more expensive. 

    Competitors come in with better pricing and a similar feature set. Customers who already have PowerStore are very satisfied but when it comes to new storage requirements or a tech refresh, customers consider other options as well because of the price.

    For how long have I used the solution?

    I have used the solution for roughly five to seven years.

    What do I think about the stability of the solution?

    It's very stable.

    What do I think about the scalability of the solution?

    Scaling up is quite easy, whereas scaling out my storage requires deployment in a clustered manner from day one. If it's not deployed in a clustered manner and I want to scale out, I cannot do so. Careful planning is required at the start of implementation to determine if scaling out will be needed in the future. If this is not addressed in time, I will have to start from scratch, which is a daunting task. There are challenges with scaling out if the environment is not prepared at the initial deployment. Otherwise, it is straightforward. It is very useful, as I can add drive storage incrementally instead of a large batch of disks each time. It is both very useful and cost-effective.

    How are customer service and support?

    Dell technical support is very good. They reach out to me promptly, deliver replacement parts quickly, and have local depots in three different cities across the country. Overall support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    There are two major aspects when it comes to the setup. One is the migration from existing storage, and the other is how fast I can complete the initial setup of Dell PowerStore. From a migration perspective, Dell PowerStore has the capability to migrate data from existing storage, even from other brands. The second phase is the initial setup, which is very straightforward. In a few steps, I am ready to set it up. Then, in the third phase, configuring replication, it is very straightforward and can be done in a few clicks. In all three phases—from migration to initial setup and to replication of the DR side, or the secondary side, or a third site—Dell PowerStore is easy to install and implement.

    What was our ROI?

    When I plan a tech refresh, other competitors offer better pricing with similar feature sets. This is a challenge for customers who are already satisfied with Dell PowerStore. However, when it comes to new storage requirements or a tech refresh, I consider other options as well.

    Which other solutions did I evaluate?

    Normally, Dell PowerStore is an NVMe storage, but it does not offer all NVMe protocol support like NVMe over RoCE, NVMe over fiber channel, and NVMe over TCP while other competitors do offer various connectivity options that Dell PowerStore lacks. For example, it lacks F5 and NVMe over RoCE and NVMe over fiber channel. Although it's NVMe-ready storage, it is not end-to-end NVMe ready from a technical angle.

    What other advice do I have?

    My advice to anybody considering PowerStore is that if you need a scale-out feature in the future, you should consider it from day one. If Dell PowerStore is set up as a single appliance, scaling out will not be possible. This is the main point that needs consideration. 

    Overall, I would rate the solution eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Associate Director at a manufacturing company with 10,001+ employees
    Real User
    Top 10
    Nov 13, 2025
    Unified storage and high availability have supported high-performance workloads and advanced data efficiency initiatives
    Pros and Cons
    • "The features of Dell PowerStore I like the most include the simplicity, unified storage, and high availability."
    • "Speed is something I would like to maximize in its features, as there is a need for speed."

    What is our primary use case?

    My main use cases for Dell PowerStore on a day-to-day basis are mainly for a compute-heavy, high-performance, converged platform. Dell PowerStore does play a role in my company's AI initiatives, as we are looking at a couple of partnerships with Dell, along with Discover, to explore the AI aspects of it.

    How has it helped my organization?

    I see it in the future as contributing to data efficiency and the quality of the data, which is important when working together with AI.

    What is most valuable?

    The features of Dell PowerStore I like the most include the simplicity, unified storage, and high availability.

    The high availability feature of Dell PowerStore is the key aspect of a storage need because I want to make sure data is available and I don't want any glitch in it, so HA is our key.

    Dell PowerStore has features that specifically cater to the needs of companies such as mine.

    The features I am mainly looking at are the performance benefits because of the NVMe disks.

    What needs improvement?

    Dell PowerStore is pretty good and can still be improved.

    Speed is something I would like to maximize in its features, as there is a need for speed.

    For how long have I used the solution?

    I have been using Dell PowerStore since this year.

    What do I think about the stability of the solution?

    I have not experienced any downtime or crashes, so the solution is stable and reliable.

    What do I think about the scalability of the solution?

    Dell PowerStore scales well with the growing needs of my company, as those were pretty quick. It scales up and scales out both ways, and as our data keeps growing, it is very easy to just keep attaching and keep growing. It just fits into the model.

    How are customer service and support?

    The customer service I experience is excellent.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I was not using another solution prior to Dell PowerStore to address my needs; we were on Dell EMC.

    How was the initial setup?

    I would describe my experience with deploying Dell PowerStore as very smooth and flawless, and I have not seen any challenges, as right out of the box, you power on and you're good to go.

    What was our ROI?

    The biggest return on investment when using Dell PowerStore is that we are getting more value out of it in a longer span, just the way we do it for the server side, so that is very good.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing for Dell PowerStore are pretty good; it is very good actually from the price point of view.

    Which other solutions did I evaluate?

    I considered switching to other solutions, and we are looking at other pure block-level storage, as there is always room for growth to understand what the technology is.

    What other advice do I have?

    My role in using or managing Dell PowerStore is that we use it for storage needs. I specifically use it as just the user.

    The big selling point for choosing Dell PowerStore is the relationship and partnership with Dell and the type of support they provide.

    I would rate Dell PowerStore a 10 out of 10.

    My advice to other companies considering it is to go Dell all the way.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
    Last updated: Nov 13, 2025
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    reviewer2759253 - PeerSpot reviewer
    Solution Architect at a tech services company with 10,001+ employees
    Real User
    Top 20
    Sep 24, 2025
    Has reduced storage usage through efficient data reduction and supports straightforward expansion
    Pros and Cons
    • "My experience with deploying Dell PowerStore was that the installation was straightforward."
    • "I appreciate the ease of use and storage presentation features of Dell PowerStore the most, as it is easy to present up storage and the data reduction has already led to an estimated four to one reduction in usage, resulting in noticeable cost savings."
    • "Dell PowerStore could improve in the updating process and lifecycle management, as the upgrades seem to take a long time."
    • "Dell PowerStore could improve in the updating process and lifecycle management, as the upgrades seem to take a long time, along with some of the management features."

    What is our primary use case?

    The main use cases for Dell PowerStore in my company are for file and block storage.

    What is most valuable?

    I appreciate the ease of use and storage presentation features of Dell PowerStore the most. By storage presentation, I mean how easy it is to present up storage and the data reduction. 

    These features are valuable to me due to the savings and cost benefits. In terms of reducing our storage usage, I have realized some cost savings already. I estimate that we have reduced it by four to one.

    What needs improvement?

    Dell PowerStore could improve in the updating process and lifecycle management, as the upgrades seem to take a long time, along with some of the management features. Additionally, better integration with cloud platforms for offloading storage to hyperscalers could be beneficial. For example, being able to copy backup sets into the cloud.

    For how long have I used the solution?

    I have been using Dell PowerStore in my company for four years.

    What do I think about the stability of the solution?

    I would assess the stability and reliability of Dell PowerStore as good; we did have a few outages concerning the controllers. Overall they were pretty stable.

    What do I think about the scalability of the solution?

    Dell PowerStore scales effectively, which was another reason for our satisfaction, as we were able to expand or add additional shelves, and the process was straightforward.

    How are customer service and support?

    I would evaluate support on a scale of one to ten as an eight. 

    To make support a ten, I would want improvements in terms of speed, response time, and the expertise of who you're dealing with, as generally on an installation, you won't get your level three; you'll get your level one or level two.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Dell PowerStore, we used HPE 3PARs. We decided to switch since they were end-of-life.

    How was the initial setup?

    My experience with deploying Dell PowerStore was that the installation was straightforward, and the documentation that was available, along with the support, left me with no complaints.

    What was our ROI?

    Post-storage migration made a noticeable improvement in our business operations, particularly in what we were able to reduce from the capacity usage, which was the main driver.

    Which other solutions did I evaluate?

    Before selecting Dell PowerStore, I considered HP and Pure as other solutions. 

    During my evaluation process, both positive and negative aspects stood out to me, particularly from a pricing perspective, as it hit the pivot point for our budget, and we were offered a guarantee in terms of storage savings where if those metrics weren't met, we would get additional storage at no extra cost.

    What other advice do I have?

    Currently, Dell PowerStore does not play a role in my company's AI initiatives. The solution doesn't offer the full 100% online capabilities, however, I'm assuming that's coming down the line. 

    On a scale of one to ten, I rate Dell PowerStore an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 24, 2025
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    C.Cloud Engineer at a tech services company with 51-200 employees
    Top 20Real User

    It is fast, and it has a much higher datareduction due to its compared to Unity addional hardware component (IBM holds this one back in 2017/2018) so finally it enters the DELL Midrange Storage and has this 'PMAX' feature to it.

    What I like much less it that when you update e.g. diskfirmware, your system is critical and won't withstand another failure. It also takes roughly 15 to 20 minutes per disk to update partially also because diskreconstructions take place during the diskupgrade process . I suppose the algorithm won't proceed once a disk would fail. There are also lots of cases where an update might be disruptive. As to maintaining it, it seems much more vulnerable then the Dell EMC Unity series. 

    As to its functions, its is more intuitive and has Metro Cluster features. 

    We use it only as Block Storage, not even full NVMe as our VMware infra still uses features that are unsupported on NVMe eventhough one might segment the ports for SCSI and for FC-NVMe usage which we didn't in the end. Overall it scores better on certain aspects compared to DELL EMC Unity 880f it scores less at the same time. I'd give them both 8/10 but for different reasons

    Senior System Engineer & Storage Architect at a computer software company with 1-10 employees
    Real User
    Top 20
    May 20, 2025
    Ease of use and low latency improve data management and security
    Pros and Cons
    • "The most valuable feature of Dell PowerStore is its easy-to-use feature, specifically the simplicity."
    • "I would improve Dell PowerStore by enhancing the replication feature because currently, users are limited to one applier, from one cluster, a Dell PowerStore cluster, to another Dell PowerStore cluster, but are not able to configure a three-site scenario."

    What is our primary use case?

    We are resellers and Dell partners, so we install Dell PowerStore for our customers.

    What is most valuable?

    The most valuable feature of Dell PowerStore is its easy-to-use feature, specifically the simplicity. What makes Dell PowerStore simple is that users don't have to worry about the storage group; they just set up the storage and are ready to go without worrying about which kind of RAID group to set up or the protection of this group, as everything is managed by the storage itself.

    The first benefit of Dell PowerStore for my company is the speed and low latency with low latency working workload of the storage. The second feature is the security, because it has Secure Snapshot and other security features, ensuring the data is fast and protected in a good way.

    What needs improvement?

    I would improve Dell PowerStore by enhancing the replication feature because currently, users are limited to one applier, from one cluster, a Dell PowerStore cluster, to another Dell PowerStore cluster, but are not able to configure a three-site scenario. 

    The second improvement would be to enable quantification of the snapshot footprint. 

    The replication feature mentioned is what I find missing in Dell PowerStore.

    For how long have I used the solution?

    I have been using the product for about four years.

    What do I think about the stability of the solution?

    The overall stability and reliability of Dell PowerStore is very good because I perform many upgrades without any downtime.

    What do I think about the scalability of the solution?

    The solution is scalable. Dell PowerStore has features that specifically cater to the needs of small or medium business organizations because users can choose small size disks that are scalable to the smaller size of some companies.

    How are customer service and support?

    I would evaluate customer service and tech support as fair. Nine out of ten times when I open a case, it's solved in the right time and in the right way, but there could be one out of ten times when it takes longer than expected.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before using Dell PowerStore, I used Compellent, which is the generation before Dell PowerStore. It still has some features that are not included in Dell PowerStore, but I hope that the gap will disappear in time.

    Which other solutions did I evaluate?

    For lower budget needs, I have considered other solutions that aren't Dell, such as ME products, which are the main two products we use, choosing the right one with the right budget.

    What other advice do I have?

    Dell PowerStore has grown with my company. We already have some customers who buy upgrades to their storage, in terms of expanding the size or buying new models. 

    Dell PowerStore has supported our growth and operational success by providing a deeper discount, which is great from a selling point of view. We also received a demo unit, which is a storage we can use in a customer environment without any strings attached, so the customer can try the product before buying.

    My advice to organizations considering Dell PowerStore is to start small because from both the perspective of speed and space, you probably don't need to buy a bigger Dell PowerStore because the performance is already there, even in the lower products. 

    For space, you can always expand the one you have, so don't buy too much space, but the right amount for you at that time, and then expand if you need.

    I would rate the overall Dell PowerStore product an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 20, 2025
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