For customers who are looking for a unified solution where they want a mixture of block and file systems, Dell PowerStore would be the right fit. Customers can have an array based on flash and also on spinning disk, depending on what kind of workloads they want to run. For example, if they want to do video surveillance systems, we can propose the Dell PowerStore that has only spinning disk, which they can capitalize on capacity because of the video images and related content.
Senior Technical Manager- IBM Enterprise Systems at a tech services company with 501-1,000 employees
After implementing it the performance became exceptional, and customers started to notice improvements in system access
Pros and Cons
- "After implementing Dell PowerStore storage, the performance became exceptional, and customers started to notice improvements in system access."
- "The only improvement that might be required, though not significantly, relates to the features that allow for support, specifically the call home features."
What is our primary use case?
What is most valuable?
One of our customers is a bank that has Dell PowerStore. Initially, before implementing Dell PowerStore, their transactions were slow, and they received many complaints from their customers regarding data access speed and backup initiation times.
After implementing Dell PowerStore storage, the performance became exceptional, and customers started to notice improvements in system access. The internal team was very satisfied with the storage performance, and customers are providing positive feedback about Dell PowerStore storage.
What needs improvement?
The storage for Dell PowerStore has been performing well overall. The only improvement that might be required, though not significantly, relates to the features that allow for support, specifically the call home features.
For how long have I used the solution?
I have been working with Dell PowerStore for over five years, while also dealing with IBM, Lenovo, Dell, and NetApp systems.
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How are customer service and support?
The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.
How would you rate customer service and support?
Positive
What other advice do I have?
We are a partner for Dell, IBM, Lenovo, and Huawei. Dell PowerStore is a good storage solution that I can place in the top five. It has excellent features, and given the opportunity, I would position Dell PowerStore first in a customer environment.
Unless customers specify otherwise, I prefer to position Dell PowerStore over other storage solutions because of its simplicity in deployment, management, and support. It has been very easy to expand in terms of scaling up and scaling out. The process is seamless as you don't need to take the whole storage down to add additional storage space. It's simply a matter of bringing in expansion, connecting it, and then adding space into the existing storage.
Dell PowerStore is highly recommendable due to its anti-ransomware features, which many customers appreciate. When creating snapshots of data that can be immutable, it prevents unauthorized access to the content. These security features make Dell PowerStore a preferred choice for many customers.
On a scale of 1-10, this solution rates 8.5.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 26, 2025
Flag as inappropriateArchitect transverse infrastucture at a manufacturing company with 10,001+ employees
Storage has run reliably in the background and now supports current and future workloads
Pros and Cons
- "In my view, if a storage array requires constant monitoring or 'whispers in your ear' every five minutes with issues, it isn't doing its job. Because the sites currently running PowerStore are silent and stable, I consider the Return on Investment to be excellent. It provides exactly the peace of mind we are looking for."
What is our primary use case?
Our primary use case is high-performance Block Storage. Currently, our Dell PowerStore arrays operate as standalone units supporting our traditional infrastructure, specifically for VMware datastores.
Looking ahead, we plan to integrate these arrays into more advanced DAP environments. While our current footprint is focused on virtual machines, our roadmap includes leveraging the PowerStore’s block storage capabilities for containerized workloads, ensuring a seamless transition from legacy to modern data architectures.
How has it helped my organization?
The primary improvement to our organization lies in the solution’s reliability and invisibility. For us, the greatest measure of success is a component that performs its job so consistently that we simply don't hear about it. Aside from proactive disk replacements, the PowerStore requires minimal attention; we scale capacity and present datastores as needed, and it just works.
What needs improvement?
Regarding future improvements or upcoming versions, I cannot provide a definitive answer today. As we do not yet have a full A-to-Z view of the product roadmap or the specific implementation constraints, we are awaiting the next vendor presentation to evaluate how future features will fit our requirements.
For how long have I used the solution?
I have been working in architecture and storage for seven to eight years, with a year and a half at my client, I've known these products for a number of years, now actually using them for a year and a half.
What do I think about the stability of the solution?
Where I am, we face the challenge of having arrays that are already in place; I didn't choose to put in Dell PowerStore specifically at the start, but in the solutions that are going to be presented to us, Dell PowerStore arrays are apparently included. We're waiting to see the feedback, knowing that, although I was doubtful at the beginning when Dell PowerStore came out because there were many problems, things have stabilized over time, so there's no reason for concern, and in the plants where we have them or where they're active, we have zero problems with them.
What do I think about the scalability of the solution?
In terms of scalability, we haven't yet reached the critical size to scale up.
How was the initial setup?
Regarding deployment and my experience with the installation, we didn't do it; all I know is that at our place, we are very late on quite a few points, and in terms of deployment, that's a topic if we install some—part of the topics related to DRP and automated deployment, we want to bring that forward, and I understood that Dell PowerStore arrays allow automated deployment.
What was our ROI?
In my view, if a storage array requires constant monitoring or 'whispers in your ear' every five minutes with issues, it isn't doing its job. Because the sites currently running PowerStore are silent and stable, I consider the Return on Investment to be excellent. It provides exactly the peace of mind we are looking for.
What's my experience with pricing, setup cost, and licensing?
Today, I don't yet have a use case where I've put a price on it, and it's true that for us, it's somewhat special; we have negotiated rates because we are a large group, so right now, I can't answer.
Which other solutions did I evaluate?
We consistently evaluate various solutions within the Dell portfolio. Our selection depends on the specific use case, our infrastructure history, and future requirements. We maintain an active watch on technology and remain open to evolving our stack as needed.
What other advice do I have?
We have an extensive array of systems for storage. The size of my company is very big, with more than tens thousands employees.
In my opinion, this hardware does not play a role in the AI initiative in our organization. We have a project in progress and the hardware is not defined, but perhaps in the future it will be.
I give this product a rating of ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 15, 2025
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February 2026
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Solution Architect at a outsourcing company with 201-500 employees
Supports dual use cases for block and file storage but requires improvement in configuration complexity and reliance on support
Pros and Cons
- "Dell PowerStore as a product has a sufficient quantity of functionalities and is more functional than other storages in the mid or top tier."
- "I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore."
What is our primary use case?
I am currently using the model 1000 for Dell PowerStore. We are using Dell PowerStore for two needs: for block storage and as a file server.
What is most valuable?
Based on my experience, I would recommend Dell PowerStore to others in some cases. I cannot explain the size of the company that would benefit from Dell PowerStore because a company could be small but have large data or need multiple functionalities in the same device. The decision depends on requirements rather than company size.
What needs improvement?
I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore. There is also a huge dependency on Dell EMC engineers.
For how long have I used the solution?
I am still using Dell PowerStore.
What do I think about the stability of the solution?
I am not satisfied with Dell PowerStore. Stability and complexity of some features and configurations are issues with Dell PowerStore. I would rate the product's stability at about six out of ten, not more.
How are customer service and support?
Technical support by Dell is much better, but generally, there is a lot of dependency on Dell technical support. For example, if we need to upgrade the firmware of a device, we need to contact support engineers. We need to grant internet access for storage, which in some cases is not acceptable.
I would rate the quality of technical support at about eight out of ten. The only drawback is that we have problems related to logistics, and logistics sometimes take much longer than needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The first part of the implementation is very simple if I have enough experience, especially if I have enough experience working with Dell EMC products.
What about the implementation team?
I took part in the implementation of Dell PowerStore in my environment.
Which other solutions did I evaluate?
At this moment, I see no advantages or strong points in Dell PowerStore because in comparison with price and functionality that we used in our on-premises infrastructure, it has an unattractive price.
Dell PowerStore is expensive in comparison with other products. When comparing with Hitachi products, I know that prices are dependent on regions and different marketing strategies, but at this moment in our region, in comparison with price and stability as well as price and performance, Hitachi is better.
What other advice do I have?
I have used Dell PowerStore 2 and other storages from Dell EMC. For example, PowerVault, Unity, SC series, and different storages from not only Dell EMC.
I am using both Dell Unity XT and Dell PowerStore. The performance metrics I use to measure the success of Dell PowerStore include the average response time for the same environment and the same load. For performance, it is sufficient.
Overall, Dell PowerStore as a product rates about seven or eight out of ten because it has a sufficient quantity of functionalities. It has additional functionalities and is more functional than other storages in the mid or top tier.
We are not using Dell PowerStore storage functionality for data consolidation. Nowadays, the application is responsible for data consolidation, not storage.
I would not recommend Dell PowerStore to companies which are using unified storage solutions or needing unified storage solutions. I would rate this review overall as seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 20, 2025
Flag as inappropriateAuszubildender Infrastruktur at a hospitality company with 1,001-5,000 employees
Reliable storage and backup have supported smooth operations and responsive support resolves issues quickly
Pros and Cons
- "Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge."
What is our primary use case?
Dell PowerStore has been a key component in our operations for over five years. I primarily know that we use the servers for data storage and backup, though I cannot describe the exact purposes in detail.
Dell PowerStore probably does not play a role in our AI initiatives yet, as we are still exploring all possibilities in that area. We will take a closer look at the opportunities, but first we need to determine what we require and then identify where we could best proceed.
What is most valuable?
Dell PowerStore runs effectively, and we have not experienced any stability or reliability problems to my knowledge.
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.
What needs improvement?
I do not have any suggestions for improvement regarding Dell PowerStore.
For how long have I used the solution?
I have been in this field for just under three years.
What do I think about the stability of the solution?
I am not aware of any difficulties with Dell PowerStore. We have not experienced any disruptions to my knowledge.
Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge. We have not experienced any outages that I am aware of.
How are customer service and support?
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.
On a scale from one to ten for Dell's support, I would rate it a ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do not know which solutions were considered before Dell PowerStore.
Which other solutions did I evaluate?
I do not know other solutions in this area.
What other advice do I have?
I am not aware of any specific features of Dell PowerStore that are particularly helpful. We have AI initiatives and are currently testing AI on a trial basis with ChatGPT, though we are still developing an understanding of the areas involved. Our company is Blumenbecker Logistik Holding, and we are a direct Dell customer. We have switched to HP in the client area due to price competition, but in the server area, we use almost exclusively Dell. The overall review rating for this product is ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 8, 2025
Flag as inappropriateSoltion Architect at a tech vendor with 5,001-10,000 employees
Better feature scalability and good value for money but lacking in specialized analytics capabilities
Pros and Cons
- "Dell PowerStore has good value for money and some scalability features that are better than other products."
- "Dell PowerStore has good value for money and some scalability features that are better than other products."
- "Other products have better management and analytics features."
- "Dell PowerStore doesn't really have a lot of advantages over other products. It has no special features technically. Other products have better management and analytics features."
What is our primary use case?
We have used Dell PowerStore for service and storage needs, emphasizing products like VxRail, PowerStore, and our series rack mount servers.
How has it helped my organization?
Dell PowerStore offers good value for money and some feature scalability that is better than other products.
What is most valuable?
Dell PowerStore has good value for money and some scalability features that are better than other products.
What needs improvement?
Dell PowerStore doesn't really have a lot of advantages over other products. It has no special features technically. Other products have better management and analytics features. HP emphasizes much better analytical features.
For how long have I used the solution?
I have used Dell PowerStore for a couple of years, probably about five years.
What do I think about the stability of the solution?
Dell PowerStore is reasonably priced and scales reasonably well. You don't really need to do much maintenance work on it, and it's not different from any other array.
What do I think about the scalability of the solution?
Dell PowerStore's scalability features are better than those of other products. However, there are other products that are better overall.
Which solution did I use previously and why did I switch?
HP is superior in analytics, while Dell is superior in scalability. It depends on which model of array you're talking about.
How was the initial setup?
Dell PowerStore is pretty set and forget. It takes a while to install, but it's not overly complex.
What was our ROI?
Dell PowerStore offers good value for money.
What's my experience with pricing, setup cost, and licensing?
Dell PowerStore is reasonably good value for money. There's nothing special about it technically compared to other products.
Which other solutions did I evaluate?
HP emphasizes much better analytical features compared to Dell.
What other advice do I have?
I'd rate the solution five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jul 1, 2025
Flag as inappropriateDirector - Products & Solutions at a manufacturing company with 1,001-5,000 employees
Easy to manage with good compression and deduplication technology
Pros and Cons
- "We find NAS to be the most impactful feature of Dell PowerStore. The compression and deduplication technology is very important and essential, and this was one of the reasons that we decided to go with Dell PowerStore."
- "In future updates, I would like to see more AI functionality plus a good integration with OneDrive."
What is our primary use case?
It is our primary storage. We have two appliances.
How has it helped my organization?
It's very easy to use. It's very easy to manage. We did not find any difficulties in terms of management. Its benefits were visible from the start.
It's good storage. The hardware is decent. It's doing its job.
What is most valuable?
It's easy to use and manage. It's compatible with our infrastructure. We don't have an issue in terms of compatibility, usage, and support.
We find NAS to be the most impactful feature of Dell PowerStore. The compression and deduplication technology is very important and essential, and this was one of the reasons that we decided to go with Dell PowerStore.
What needs improvement?
In future updates, I would like to see more AI functionality plus a good integration with OneDrive.
For how long have I used the solution?
We have been using Dell PowerMax in our organization for approximately seven years. Dell PowerStore has been in use for approximately two to three years.
What do I think about the stability of the solution?
It is stable. We have no issues with it.
How are customer service and support?
I would evaluate Dell Technologies' service and technical support as very good and very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using Dell PowerMax. We had a requirement for additional storage and decided not to expand Dell PowerMax because of the pricing. We decided to have new storage with Dell PowerStore.
How was the initial setup?
It was very easy to deploy, and there was no challenge. It took two to three days to deploy.
What about the implementation team?
Three people took part in the deployment process.
What was our ROI?
Dell PowerStore has helped to reduce our organization's capital expenditures.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 3, 2025
Flag as inappropriateSystems Engineer & Manager at a retailer with 201-500 employees
Reliability and minimal troubleshooting have freed up time for new deployments and innovative projects
Pros and Cons
- "I've never had to contact support, which is one of the reasons why I love it."
- "One improvement I would suggest relates to the service that pings Dell when there's an issue. I would say it needs to be more transparent."
What is most valuable?
I can't think of anything to improve Dell PowerStore because when it comes to storage, I don't want to have to troubleshoot it or deal with it unless I'm deploying a new volume or deploying something. That's one of the reasons why I love PowerProtect - if I didn't save the password in a password manager, I would forget what the admin login is, because I never have to log into it and troubleshoot it at all. It just works. It is very resilient, and that's my favorite thing about it.
I evaluate storage reliability performance by noting that I'm the one who would have to troubleshoot or fix something, and with Dell PowerStore, I never have to log into it, which is awesome.
I've never had to contact support, which is one of the reasons why I love it. I don't want to constantly have issues with something, so I can dedicate my time to something else that's not just fixing what we have.
What needs improvement?
One improvement I would suggest relates to the service that pings Dell when there's an issue. I would say it needs to be more transparent.
How are customer service and support?
Dell has always been good to us, even though we're not a massive company. While we are a global company, in terms of employees, we're not that huge. Dell has always been good to us, and we never felt they looked down on us because we're under a thousand employees.
How would you rate customer service and support?
Positive
What other advice do I have?
That's one of the big reasons why we're here, so we can find how we can start utilizing AI for our business, that's not just asking ChatGPT to make a report for us or something. Dell PowerStore is my baby.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
Flag as inappropriateInfrastructure Administrator at a tech services company with 501-1,000 employees
Enhancing response time and reliability in client applications
Pros and Cons
- "I have found that Dell PowerStore scales with my organization."
- "The most valuable feature about Dell PowerStore is speed and reliability."
- "There are many vulnerabilities that we cannot mitigate related to the administration interface."
- "I had specific troubles with vulnerabilities in Dell PowerStore. There are many vulnerabilities that we cannot mitigate related to the administration interface."
What is our primary use case?
My use case for Dell PowerStore is to have a faster storage platform.
What is most valuable?
The most valuable feature about Dell PowerStore is speed and reliability. Speed and reliability are valuable because we reach a better response time in the applications.
We use the storage principally for the database, and their response of the database was better after that. Dell PowerStore helps my organization overall by providing a better experience for the clients from the front end.
What needs improvement?
I would improve the product to make it better. I had specific troubles with vulnerabilities in Dell PowerStore. There are many vulnerabilities that we cannot mitigate related to the administration interface. It is hard to install certificates from another source.
For how long have I used the solution?
I have been using Dell PowerStore for five years.
What do I think about the scalability of the solution?
I have found that Dell PowerStore scales with my organization.
How are customer service and support?
I have not used customer service or support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did use another solution before Dell PowerStore; we were using EMC before, and EMC was a part of Dell. The switch was for obsolescence; we were really happy with EMC, and this is the next generation of the same platform.
What about the implementation team?
I was not part of the group that deployed Dell PowerStore. We worked with another team for the deployment.
Which other solutions did I evaluate?
I did evaluate other companies before. Companies such as IBM and ThreePAR for HP were among those I evaluated.
What other advice do I have?
I ended up choosing Dell PowerStore for many reasons; the principal reason is due to the fact that I had experience with it before. I had a nice provider with a close relation, and this product complied with our requirements.
The advice I would give to somebody who's looking at purchasing Dell PowerStore is that it was easy to deploy; the migration was easy, too, and I always had good customer service and replacement parts. It works fine and is pretty simple.
On a scale of one to ten, I would rate the product a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
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Updated: February 2026
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Thanks for your insights. We're glad you like PowerStore's scalability, ease of use and overall value! Have you had a chance to explore the latest PowerStore and Dell AIOps software? If not, I'd definitely encourage you to check it out. We've added some great features recently, including performance headroom analytics, carbon footprint forecasting and our new AI Assistant chatbot. AI Assistant currently provides natural language synthesis of Dell's huge Knowledge Base -- and later this year will let you query your system directly for custom answers and recommendations based on your unique environment.