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reviewer2318379 - PeerSpot reviewer
Coordinator Team Infrastructure at a tech services company with 11-50 employees
Real User
Top 20
Offers great speed and deduplication functionality to users
Pros and Cons
  • "The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization."
  • "After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product."

What is our primary use case?

I use Dell PowerStore in my organization mainly for our server environment, so all of our virtual servers run on it. I also use Dell PowerStore in my organization to clone our environment to a test environment and some storage devices. The aforementioned details explain the main reason why our organization prefers Dell PowerStore.

How has it helped my organization?

With new features in the product, my organization hopes to get some more output. When our organization moved Dell EMC XtremIO to Dell PowerStore, we knew that the functionalities revolving around cloning and copies would become a little slower, but we made the decision to do so because it was cheaper for our environment, making it a cost-based decision.

What is most valuable?

The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization. Our organization also has Dell EMC XtremIO, which is a bit faster, though Dell PowerStore alone is more than enough for us.

What needs improvement?

After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.

Buyer's Guide
Dell PowerStore
July 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore for two or three years.

What do I think about the stability of the solution?

My company faces issues when we attempt to update Dell PowerStore, but under normal circumstances, we don't face any issues with the product.

How are customer service and support?

When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are early to address some of our issues since, in our organization, we have multiple appliances and storage areas, and to maintain it at a level, it's very difficult. My organization needs to create an incident and schedule a call with Dell's support team, which sometimes can be a bit of a rough process.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The implementation phase of the product was not difficult. An engineer from Dell came to our company to install Dell PowerStore, and afterward, we configured the zones and WWNs, and the product started to work perfectly. There were no problems at all with the implementation phase of the product.

I don't know how much time the deployment process takes since one of my colleagues handles it, as I am only a supervisor.

What about the implementation team?

A third-party help was required to install the product.

Which other solutions did I evaluate?

My company chose Dell PowerStore over other products mainly because we have very good contact with Dell in the Netherlands. My company uses the server and storage devices from Dell. Our company's main support is from Dell. My company did take a look at Pure Storage. With the discounts and everything from Dell, my company runs about 30 servers, which cannot be the storage provided by Pure Storage.

What other advice do I have?

In my organization, there were no problems or challenges that we wanted to address through the implementation of Dell PowerStore.

I don't know how much money my organization saved after moving from Dell EMC XtremIO to Dell PowerStore, but I know that we have received some discounts from Dell. I don't know what the prices were when my company chose Dell EMC XtremIO or Dell PowerStore.

My organization doesn't use CloudIQ to manage and analyze Dell PowerStore.

I don't know how my organization assesses Dell PowerStore for its overall energy consumption. I don't know what kind of power it uses for anything.

I know that Dell PowerStore is a bit, if not much, better when it comes to areas like significant data consolidation and footprint reduction when compared to Dell EMC XtremIO. Dell EMC XtremIO was also a very good product for areas like significant data consolidation and footprint reduction.

It is a good product, considering my assessment of Dell Technologies' environmental, social, and governance values. My organization maintains good contacts with Dell, and Dell also supports us by providing good governance.

I rate the overall product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Azzouz - PeerSpot reviewer
DELLEMC-VMWARE Solution Architect at SEE "Systems Engineering of Egypt"
Real User
reliable and easy to set up with good data reduction capabilities
Pros and Cons
  • "The solution is stable."
  • "It doesn't support SSD or Flash."

What is our primary use case?

We primarily use the solution for storage and data reduction. 

What is most valuable?

The initial setup is very straightforward.

The architecture is very good.

It's a reliable product. 

The data reduction feature is quite useful. It has a good reduction ratio during migrations.

The solution is stable. 

What needs improvement?

The solution only supports NPE. It doesn't support SSD or Flash. We'd like the option to be more flexible. If a customer finds out SSD is not supported, they will look for another option.

For how long have I used the solution?

I implemented the solution around two years ago. I haven't used it for very long. 

What do I think about the stability of the solution?

It is a reliable, stable product. We haven't had any issues with it. Of course, it is not that old. That said, there are no failures and we have not had controller issues. there are no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable product. However, I have not needed to go and upgrade it or add more enclosures, et cetera. It can scale up. However, it can not scale out.

I have three customers that have already implemented the tool. More are coming online soon. Most of them are enterprises. We do expect expansion in the coming years. 

How are customer service and support?

Technical support is more than perfect. We are quite pleased with the level of support on offer. 

Which solution did I use previously and why did I switch?

I'm also aware of HP, which is a very similar solution. Sometimes the pricing of HP can be better.

How was the initial setup?

The solution is very simple to set up. It is not a complex process. I monitor the process from a design and implementation point of view. 

The deployment takes about 15 minutes if everything is correct and on-hand. Then you move on to the management and you can have the flow up and running. We do the configurations and create the volume and handle the storage of the whole system.

What about the implementation team?

I've implemented the solution three times at different sites. We implement the tool and do the migration. I work with a separate partner and we deploy to the users. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fixed. We have received a good price overall. Users must pay for the licenses. Most of the tools are included in an out-of-the-box delivery. There are no extra fees.

What other advice do I have?

We're partners.

The solution is acceptable for both small and large companies. 

I'd advise new users to be mindful during the implementation process and make sure it is done right. They need to choose the correct solution and implement either block or unified. It's a good idea to look at the documentation before setting everything up.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerStore
July 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Head of Information Security at Bank Eskhata
Real User
Top 20
An easy-to-use and fast tool that needs to offer its users a better technical support team
Pros and Cons
  • "Dell PowerStore is an easy and fast tool to work through our company's data."
  • "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."

What is our primary use case?

I use Dell PowerStore in my company as a storage system.

How has it helped my organization?

Dell PowerStore is an easy and fast tool to work through our company's data.

What needs improvement?

Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

For how long have I used the solution?

I have been using Dell PowerStore for five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.

My company plans to increase the use of the solution in the future.

How are customer service and support?

With the technical support team of Dell PowerStore, my company faces certain language barriers.

How would you rate customer service and support?

Negative

How was the initial setup?

The product's initial setup is easy.

I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.

The solution can be deployed within two to four hours.

One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is not a cheap solution.

What other advice do I have?

I would not recommend Dell PowerStore to those who plan to use it.

As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2403597 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
Real User
Top 20
Has a good cyber-resilient approach to data security
Pros and Cons
  • "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
  • "The solution didn't have all of the features we needed."

What is our primary use case?

Our primary use case is for block storage for VMware. 

How has it helped my organization?

The ease of management is great. It's pretty straightforward and easy if you have some source knowledge. 

What is most valuable?

Initially, the performance caught our attention. It was optimal for block storage. 

We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world. 

The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.

We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing. 

It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect. 

What needs improvement?

The solution didn't have all of the features we needed. There's a strategic decision to move away from it. 

It lacks in SVM functionality.

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

The solution is mostly stable. We haven't had any issues other than the occasional dick failure. 

What do I think about the scalability of the solution?

We haven't had to scale out just yet.

How are customer service and support?

We initially worked with support during the initial implementation. Beyond that, we've barely used their services. 

Which solution did I use previously and why did I switch?

We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware. 

How was the initial setup?

The original setup was pretty straightforward.

What about the implementation team?

An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves. 

Which other solutions did I evaluate?

We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.

What other advice do I have?

I'd rate the solution eight out of ten. On a performance level, it could be improved slightly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brian Ricci - PeerSpot reviewer
President at Pinnacle Computer Services, Inc.
MSP
Top 5Leaderboard
Efficient, robust, and user-friendly
Pros and Cons
  • "This solution is highly flexible and offers efficient online compression capabilities."
  • "The cost of technical support is high."

What is our primary use case?

We are in the process of replacing our current SANs, FTP servers, and NAS servers, and have already implemented the new SAN solution.

What is most valuable?

This solution is highly flexible and offers efficient online compression capabilities. 

The equipment is standardized and can be easily upgraded by replacing the controllers. 

The disk sizes are also quite adequate, and the solution is user-friendly. Additionally, it offers extremely fast performance.

One of the benefits of their continuous improvement approach is that each update comes with additional features, without any extra charges for previously missing functionalities.

What needs improvement?

The cost of technical support is high.

For how long have I used the solution?

I have been working with Dell PowerStore for two and a half years.

What do I think about the stability of the solution?

Dell PowerStore is extremely stable.

I haven't had any issues.

What do I think about the scalability of the solution?

The scalability of the technology is excellent. 

One of the enhancements made since last year is the inclusion of NVMe in each shell. By continually extending NVMe, the drives can now reach up to 15 terabytes, which may differ from previous specifications. 

Although the claimed four-to-one compression ratio may actually be closer to two point eight, or three, it is marketed as four, and it comes with a compact footprint.

How are customer service and support?

Technical Support is pretty good.

We've received an email or a phone call.

The higher the scale, the more expensive it is.

When you buy it, it comes with a three-year service agreement, but it is quite pricey. However, it includes everything for our response and everything.

How was the initial setup?

The initial setup process for Dell PowerStore is straightforward and easy to follow. Even when using a fiber channel, which supports speeds of 10 and 25 gigabits per second, the setup is relatively simple.

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore has been priced aggressively, especially when compared to other NVMe storage options. It is likely one of the most cost-effective options for organizations seeking a pure NVMe play in terms of pricing.

What other advice do I have?

I would rate Dell PowerStore a ten out of ten.

It's an aggressive box. It's a real departure. From everybody else.

We are a partner with Dell.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security Officer at Videocon Intelligent Security Private Limited
Real User
Good compression and an easy setup but needs more reliable support
Pros and Cons
  • "The compression is excellent."
  • "The support is not very good."

What is our primary use case?

We are using and providing storage. This is all-flash storage. 

What is most valuable?

The compression is excellent. It helps save space and allows us to allocate more space to the client.

The initial setup is easy.

What needs improvement?

The support is not very good. 

It could be more scalable. 

For how long have I used the solution?

I've been using the solution over the last year. 

What do I think about the stability of the solution?

The solution is stable. They did not have a stable version last time. It's better now.

What do I think about the scalability of the solution?

The product is not too scalable. We only have 800 to 900 terabytes. It has a set level of storage available. 

We have four projects using PowerStore. That's 300 to 500 users. 

How are customer service and support?

We haven't had good support help. They are not available and often not very well educated. It's very hard to get an engineer when we need one. Their level three admins are hard to track down. 

Which solution did I use previously and why did I switch?

We've also used HP 3PAR.

How was the initial setup?

The initial setup was very straightforward.

It only takes one to two hours to deploy when you are talking about racking. We just need to mount the solution to the rack and do the physical connecting between everything. We'll also handle the allocation of policies, et cetera.

What's my experience with pricing, setup cost, and licensing?

Customers decide on the capacity and then pay for the solution. they do not have to procure licenses. They may have to pay for extra licenses for external applications. 

What other advice do I have?

We're using the latest version of the solution. 

We're an end-user and provider. 

I'd recommend the solution for small to medium-scale products.

I would rate it seven out of ten. There's not good support here in India, which is an issue. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Data Center Manager at a comms service provider with 11-50 employees
Real User
Three-to-one data reduction is the most valuable aspect
Pros and Cons
  • "The most valuable feature is the three-to-one data reduction."
  • "The customer support is slow and has room for improvement."

What is our primary use case?

We typically use Dell PowerStore 500T and 1000T models.

We sell and integrate Dell PowerStores to our customers who use it for block storage.

How has it helped my organization?

Dell PowerStore has helped our customers manage their systems.

CloudIQ helps our customers mainly if they have a lack of storage space, it alerts them of the failures on the server.

PowerStore does not consume much power.

We have integrated PowerStore with PowerProtect and VMware to benefit our customers.

Our customers sign a data reduction guarantee with every order. 

What is most valuable?

The most valuable feature is the three-to-one data reduction. The improved reliability is also valuable.

What needs improvement?

The customer support is slow and has room for improvement.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

What do I think about the scalability of the solution?

PowerStore scales well. We have sold ten systems and have not required any scaling.

How are customer service and support?

The technical support can be slow at times.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Dell PowerStore ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2403036 - PeerSpot reviewer
Principle Technology Services Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Simple user interface and easy to implement
Pros and Cons
  • "Dell PowerStore is very simple to implement, and its user interface is very simple."

    What is our primary use case?

    We're using the solution for a specific application called Boomi for data analytics.

    How has it helped my organization?

    The application was running on an Isilon, and we needed an NFS mount. Since the solution was performing very poorly, we chose Dell PowerStore with the NVMe disk, which solved our performance issue.

    The overall energy consumption seems comparable to other products in the same class.

    Performance was the biggest challenge we were looking to address by implementing Dell PowerStore. We were running our application on an Isilon, and it just couldn't perform because it was a very chatty application with high transactions.

    What is most valuable?

    Dell PowerStore is very simple to implement, and its user interface is very simple.

    For how long have I used the solution?

    I have been using Dell PowerStore for four months.

    What do I think about the stability of the solution?

    Dell PowerStore is a stable solution.

    What do I think about the scalability of the solution?

    Dell PowerStore is a scalable solution.

    How are customer service and support?

    The solution’s technical support is pretty decent.

    How would you rate customer service and support?

    Positive

    What about the implementation team?

    We implemented the solution through a reseller, CDW. Our experience with them for the implementation of Dell PowerStore was fine.

    What's my experience with pricing, setup cost, and licensing?

    The solution's price was comparable to other products for the use case, size, and setup. We did go with the NVMe disc and looked to do a capacity upgrade at one point.

    What other advice do I have?

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.