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Director Of IT at Star Kay White
Real User
Top 5
May 20, 2025
Reliable infrastructure supports continuous production and growth with minimal downtime
Pros and Cons
  • "I have seen some return on investment. Since we were refreshing our infrastructure, the return on investment has been that I am able to concentrate my time on high-level items rather than small-level items that come from the aging infrastructure that we had before."
  • "I assess customer service and technical support as very good."
  • "There is a big pricing increase once you get to our level, and for our size company, it was almost too large when we went from previous generation products to current models. It was a sticker shock, I have to admit."
  • "There seems to be a lack of a price range in the small company, small medium company segment."

What is our primary use case?

The use case for purchasing is that I am doing a hyper-converged infrastructure on Hyper-V. My main goal has been to really have redundancy and reliability in the system based on our production schedule. We cannot afford to have much downtime. Therefore, I needed a setup. We purchased Dell PowerStore at the same time. I needed a setup that would give me the reliability to run my operations pretty much all the time.

How has it helped my organization?

Our production runs from about 3:00 AM until about 5:00 PM, which is a very long production run. During that time, we have PLCs and data collection equipment on the production floor. If they were offline, that means the production is not running. Therefore, having that reliability with Dell PowerStore, with the PowerEdge, with the setup that I have, enables us to keep the production running.

For small medium-sized businesses, Dell PowerStore has supported growth and organizational success because our company has been growing for several years, and we expect it to keep growing over the next several years. Having that infrastructure behind the systems is going to definitely allow us to keep operating with our production schedule, which is very demanding as per our customers' needs, and then also improving our production efficiency and quantity through efficiencies. I see all the Dell products growing with our future needs. We have been a Dell customer for a long time, and as far as I can see, we will continue to be.

What is most valuable?

The most valuable thing for me is that what we do is not really resource-intensive. Most of our work is regular office tasks. We do not do a lot of high bandwidth tasks or tasks that require a lot of storage amount or compute power. What I am looking for is reliability and redundancy. That is built in at every level of the system. It is built in at the component level, and it is built in at the whole system level too.

I have seen a reduction in downtime. Unfortunately with the PowerEdge and the new setup, I cannot really answer that because it is so new. We have not had any downtime yet with it. Hopefully, we will not, however, so far we have not had any downtime.

I like having products from the same vendor. It reduces a lot of headaches. When you have multiple vendors, there can be finger-pointing. With one vendor, you can get a turnkey solution.

What needs improvement?

The big problem that we had with Dell PowerStore comes to pricing. There seems to be a lack of a price range in the small company, small medium company segment. There is a bit of a blind spot.

Regarding additional features, it is so new that I cannot really give a comprehensive answer. I think feature-wise, it is very feature-rich. Maybe some of those features could be paired down in order to give lower price range options for companies such as us that are not IT companies, but manufacturing companies, where IT is not at the forefront of things.

Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore since January when we bought our first one very recently. That is our first Dell PowerStore product.

What do I think about the scalability of the solution?

It is scalable with those needs. Our growth in that sense is not very intensive as far as storage or compute goes, but it has been scalable when we have needed it.

How are customer service and support?

I assess customer service and technical support as very good. I have found them to be very knowledgeable and very responsive. I do not really have any problems there. They have been very great to deal with. On a scale of one to ten, I would rate the customer service as a nine.

Which solution did I use previously and why did I switch?

Before purchasing Dell PowerStore, we were using a Hyper-V cluster with the Hyper-V purpose-built servers from Dell. That product line has been discontinued now, so we had to go with Dell PowerStore instead.

What was our ROI?

I have seen some return on investment. Since we were refreshing our infrastructure, the return on investment has been that I am able to concentrate my time on high-level items rather than small-level items that come from the aging infrastructure that we had before.

What's my experience with pricing, setup cost, and licensing?

There is a big pricing increase once you get to our level, and for our size company, it was almost too large when we went from previous generation products to current models. It was a sticker shock, I have to admit.

Which other solutions did I evaluate?

I did not consider other solutions before purchasing Dell PowerStore.

What other advice do I have?

The advice I would give to other organizations who are considering Dell PowerStore is because of the price, make sure that you right-size the equipment so you are not paying more for capacity that you are not going to use. That is probably my best advice.

To assess that before purchasing, you basically have to look at a couple of things. First of all, what is your current use of storage? Then, of course, you have to figure out how this is going to grow over the lifetime of the next product. From there, as an IT manager, director, or CIO, you have to be tuned into the company's C-level perspective on what they think the growth is going to be over the next four or five years of the product lifecycle.

We don't currently have any AI initiatives; we may in the future. Right now, our business is manufacturing and very traditional. 

On a scale of one to ten, I rate Dell PowerStore a nine overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Danmo Yang - PeerSpot reviewer
Solution Specialist at a tech services company with 1,001-5,000 employees
MSP
Top 20
May 20, 2026
Consistent data reduction has improved protection, yet support policies still raise concerns
Pros and Cons
  • "There is extensive integration with security products and backup products, which is what all my clients look for in general-purpose storage."
  • "However, Dell PowerStore is not the right solution for every situation."

What is our primary use case?

I am a reseller and a managed services provider. We have Dell equipment in-house for our IT, and we also manage Dell equipment at our client's sites. We sell a considerable amount of Dell products as well.

What is most valuable?

I really appreciate the consistency of the data reduction. Dell promises five to one, but with the recent software update, the technology has improved to achieve six to one. There is extensive integration with security products and backup products, which is what all my clients look for in general-purpose storage.

There is a new inline scan for data in flight, and I can see that this is beneficial to many of my customers. It is not a matter of if a ransomware attack will occur, because it will; it is a matter of time.

I do see many comparisons between Dell and different vendors. Dell wins on pricing most of the time with equivalent or similar products. This represents a significant value add to my clients. Many things are comparable to the competition, but the price advantage stands out almost every time, and clients are satisfied with what they are using. Many of them have Data Domain, which was the first deduplication appliance, and every other vendor started copying Data Domain. Dell PowerStore and Data Domain certainly provide a lot of value.

What needs improvement?

The AI insight feature is fairly new, and I believe that as it collects more data from a larger install base and has more information available for all customers, I could see real value added to those features.

Some customers are very happy with Dell support. However, the VxRail situation does not look favorable for many people because they want to move away from VMware, but if they repurpose the product, Dell will not support it. They are uncertain about what they will do next. There is a buyback option available, but I think they would prefer to reuse the equipment.

For how long have I used the solution?

I have been using this solution since I moved to a reseller position about two and a half years ago.

Which solution did I use previously and why did I switch?

I have many clients who previously used the ME series from Dell, some HPE products, and Hitachi was very popular with my clients, though this was due to historical reasons.

Which other solutions did I evaluate?

I always evaluate alternatives since I am a reseller and sell multiple vendors' products. I assess what is right for my clients, and many times we select Dell storage, but the decision depends entirely on the requirements.

If clients need really high-performance block storage and are satisfied with previous solutions, such as an HPE shop that was happy with Nimble, I might suggest HPE Alletra storage because it offers the same features for migration and replication. However, if they have Hitachi but want unified storage to implement file sharing or other capabilities, I evaluate options such as Dell PowerStore, NetApp, or other products.

What other advice do I have?

When a ransomware attack occurs is not a question of if but when. Many of my clients are not familiar with all available features. Many clients have moved from storage without data reduction capabilities that they purchased ten years ago, and now they are experiencing significant data reduction benefits. However, Dell PowerStore is not the right solution for every situation. My overall review rating for this product is seven out of ten.

Which deployment model are you using for this solution?

I am currently using standalone all-flash Dell PowerStore deployments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 20, 2026
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Buyer's Guide
Dell PowerStore
August 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
CIO at Cinetica
Real User
Top 20
May 20, 2025
enables modern IT consolidation and accelerates customer workflows with flexibility
Pros and Cons
  • "We started working with the first generation Dell PowerStore in 2020, and our customers are already migrating to the second generation."
  • "Upgrading an old model to a new one can be complex, particularly when using VMware."

What is our primary use case?

My use cases for Dell PowerStore typically involve consolidating older storage and bringing the future of storage to our customers. Because we are a Dell partner, I sell a lot of Dell PowerStore storage, especially to modernize their infrastructure and consolidate workloads on a modern infrastructure based on Kubernetes. Dell PowerStore fits perfectly in the modern IT landscape, especially with AI. 

We talk about AI, and Dell PowerStore fits perfectly for our customers, enabling a variety of user workflows and customer workflows. For manufacturing, Dell PowerStore is perfect because it empowers and speeds up their jobs, providing future-ready storage. 

One of our customers uses Dell PowerStore for AI, which is currently still in study, aiming to develop an autonomous agent to capture payment. This system will implement a responsive AI agent based for each store, which needs to react quickly, and Dell PowerStore provides the low latency needed for such use cases, supporting not just one shop station but potentially thousands, handling large amounts of data and logs.

What is most valuable?

Customers see benefits from implementing Dell PowerStore, as it significantly speeds up their workloads. When we change the repository for our data and speed up the workload, including applications and databases, our virtual environment or private cloud speeds up. Everything about the work done in the company speeds up, from the warehouse to the offices, and every part of the company improves.

For me and my customers, the most valuable features of Dell PowerStore are the data reduction and scalability. The data reduction of 5:1 with the latest version of the software is very good because it saves a lot of money and space, allowing us to use the budget for other things. 

Another valuable feature of Dell PowerStore is its scalability, as you can add one drive at a time to grow without having to purchase multiple drives.

Connectivity is another notable feature; you can use many PCIe cards to connect to the back end. With AI and the push for faster workflows, we need to integrate 100 Gigabit cards and faster switches. Additionally, because it operates within a broader ecosystem, Dell PowerStore is very compatible with various systems, including SAP and Oracle, enhancing speed and latency for numerous use cases. I believe Dell PowerStore fits 90% of companies and meets their storage needs.

What needs improvement?

In terms of improvement for Dell PowerStore, I think data mobility is crucial. A compelling feature would be seamless mobility of data without disruption, from local storage to the cloud. It would be much easier if Dell PowerStore implemented this form of data mobility. Currently, migrating from one model to another is not very straightforward, although it's on the roadmap. Upgrading an old model to a new one can be complex, particularly when using VMware.

I do not give it a ten because other storage solutions may offer better features. For instance, Dell acquired a company called Compellent, which had a feature called live migration, allowing multiple storage-to-storage transfers, including three hops. With Dell PowerStore, you can only replicate data between two storages systems, needing a separate appliance for more complex replication, which competitors like NetApp or Pure Storage provide as built-in features. I suggest this capability be considered for future development, alongside enhancements to data security and analysis.

For how long have I used the solution?

I have been using Dell PowerStore for about five years.

What about the implementation team?

My role in using or implementing Dell PowerStore is to design the infrastructure and analyze where it fits, considering the needs of the customer. We sell a solution that perfectly fits what the customer needs, as Dell has a lot of tools to implement the right solution. Before we sell a product, we conduct thorough analysis and discuss it with our customers, which makes them happy because we provide documentation containing all necessary parameters. We explain why they need to invest in such enterprise storage, and typically our work involves analysis, selling the storage, and empowering the customer's company.

What was our ROI?

Considering ROI for customers using Dell PowerStore, the cost is important, especially with the more affordable prices of the PowerStore 500 model. The lifecycle of the product is significant, and sometimes the renewal of maintenance costs more than a new product. Thus, the product lifecycle should ideally cost less.

What other advice do I have?

We started working with the first generation Dell PowerStore in 2020, and our customers are already migrating to the second generation. Dell PowerStore is currently at version 4.0, and new features are released every six months. It is Kubernetes-based storage, so it's not disruptive to upgrade the firmware; every time we update the firmware, we have new features, and our customers are very happy.

It's a long partnership since Dell initially focused solely on servers. Now, they are a powerhouse offering everything from servers to storage and clients, presenting significant opportunities for business discussions. 

I rate Dell PowerStore a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Solution Architect at CDA
Real User
Top 20
Apr 11, 2025
Efficient consolidation and optimization of infrastructure workloads increase operational efficiency
Pros and Cons
  • "Moving and optimizing workloads within the cluster is quite easy based on my experience with Dell PowerStore."
  • "The management capabilities of Dell PowerStore are extremely easy to use and user-friendly."
  • "The data resiliency and cybersecurity features of Dell PowerStore are just normal and would be considered medium; we need additional components such as cybersecurity vault for increased resilience."

What is our primary use case?

My customers usually use Dell PowerStore for their infrastructure workloads and for their business needs.

Customers mainly use it for infrastructure workloads.

Improving operational efficiency is one of the default use cases, and it is paramount.

How has it helped my organization?

The main positive impact of Dell PowerStore on organizations is the total cost of ownership, which is one main advantage.

What is most valuable?

Moving and optimizing workloads within the cluster is quite easy based on my experience with Dell PowerStore.

The clustering feature, the Metro Cluster, deduplication capability, and compression are all important and valuable based on customer requirements.

Dell PowerStore's compression and deduplication technologies are very important for customers. These features increase operational efficiency and reduce their hardware footprint.

Operational efficiency is improved based on the customer industry and how their day-to-day operations and overheads are reduced. The management capabilities of Dell PowerStore are extremely easy to use and user-friendly. The benefits include ease of management and time savings.

Customers have been able to consolidate data using Dell PowerStore by 25% to 30% at least.

What needs improvement?

The data resiliency and cybersecurity features of Dell PowerStore are just normal and would be considered medium; we need additional components such as cybersecurity vault for increased resilience.

If the data resiliency and cybersecurity features are optimized, it would be very beneficial, as it's something we look forward to.

While the workload performance of Dell PowerStore is above average compared to other storage solutions, there's always room for improvement.

Staying updated with the industry is important, though no specific improvements come to mind for Dell PowerStore's next releases.

For how long have I used the solution?

I have been working with Dell PowerStore for about three to four years now.

What do I think about the stability of the solution?

I have not heard of any outages or power decreases with Dell PowerStore.

My impression of Dell PowerStore's stability is that it's quite stable.

About 10% to 15% of the time we might come across a bug and we reach out to Dell support to get it resolved. 

I'd rate stability nine out of ten. This level of stability is very important for our customers. If it wasn't highly stable, they likely wouldn't buy the product. 

What do I think about the scalability of the solution?

Expanding Dell PowerStore, in terms of scaling up and scaling out, is extremely easy; it's all online.

Ease of expansion is extremely important for customers. This avoids any unnecessary maintenance windows and outages. There's also better visibility.

How are customer service and support?

Dell's technical support is always available for us. Technical support helps in resolving issues in a timely manner, which is why we open cases.

I would rate the technical support of Dell PowerStore between nine and ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The compression and deduplication are quite good compared to other vendors. It helps customers increase operational efficiency. There will be less hardware to manage. 

How was the initial setup?

My experience with the deployment of Dell PowerStore is that it's quite easy and straightforward, typically completed within one to three days maximum.

The initial setup of Dell PowerStore is straightforward and uncomplicated.

Operations in the government sector, hospitality, and medical data storage are all examples of implementation.

Performing upgrades is quite easy, and I didn't face any challenges in this process.

What was our ROI?

Customers manage to see ROI thanks to these features, as they reduce their hardware footprint. The reduction of capital expenditures is about 30%.

What's my experience with pricing, setup cost, and licensing?

Licensing for Dell PowerStore is all-inclusive, which is a good point, though from a price perspective, it is higher priced and could be more competitive.

The pricing is based on opportunities, so it varies widely.

What other advice do I have?

We're a consultant. We work with small to medium-sized businesses.

Focusing on data resiliency and cybersecurity features is crucial.

Customers are satisfied but would like to see it improved in the future.

I would rate Dell PowerStore at nine out of ten. It's a very good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer904212 - PeerSpot reviewer
Solution Architect at a outsourcing company with 201-500 employees
Real User
Top 5Leaderboard
Nov 20, 2025
Supports dual use cases for block and file storage but requires improvement in configuration complexity and reliance on support
Pros and Cons
  • "Dell PowerStore as a product has a sufficient quantity of functionalities and is more functional than other storages in the mid or top tier."
  • "I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore."

What is our primary use case?

I am currently using the model 1000 for Dell PowerStore. We are using Dell PowerStore for two needs: for block storage and as a file server.

What is most valuable?

Based on my experience, I would recommend Dell PowerStore to others in some cases. I cannot explain the size of the company that would benefit from Dell PowerStore because a company could be small but have large data or need multiple functionalities in the same device. The decision depends on requirements rather than company size.

What needs improvement?

I am not satisfied with Dell PowerStore because of stability. Stability and complexity of some features and configurations are issues with Dell PowerStore. There is also a huge dependency on Dell EMC engineers.

For how long have I used the solution?

I am still using Dell PowerStore.

What do I think about the stability of the solution?

I am not satisfied with Dell PowerStore. Stability and complexity of some features and configurations are issues with Dell PowerStore. I would rate the product's stability at about six out of ten, not more.

How are customer service and support?

Technical support by Dell is much better, but generally, there is a lot of dependency on Dell technical support. For example, if we need to upgrade the firmware of a device, we need to contact support engineers. We need to grant internet access for storage, which in some cases is not acceptable.

I would rate the quality of technical support at about eight out of ten. The only drawback is that we have problems related to logistics, and logistics sometimes take much longer than needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The first part of the implementation is very simple if I have enough experience, especially if I have enough experience working with Dell EMC products.

What about the implementation team?

I took part in the implementation of Dell PowerStore in my environment.

Which other solutions did I evaluate?

At this moment, I see no advantages or strong points in Dell PowerStore because in comparison with price and functionality that we used in our on-premises infrastructure, it has an unattractive price.

Dell PowerStore is expensive in comparison with other products. When comparing with Hitachi products, I know that prices are dependent on regions and different marketing strategies, but at this moment in our region, in comparison with price and stability as well as price and performance, Hitachi is better.

What other advice do I have?

I have used Dell PowerStore 2 and other storages from Dell EMC. For example, PowerVault, Unity, SC series, and different storages from not only Dell EMC.

I am using both Dell Unity XT and Dell PowerStore. The performance metrics I use to measure the success of Dell PowerStore include the average response time for the same environment and the same load. For performance, it is sufficient.

Overall, Dell PowerStore as a product rates about seven or eight out of ten because it has a sufficient quantity of functionalities. It has additional functionalities and is more functional than other storages in the mid or top tier.

We are not using Dell PowerStore storage functionality for data consolidation. Nowadays, the application is responsible for data consolidation, not storage.

I would not recommend Dell PowerStore to companies which are using unified storage solutions or needing unified storage solutions. I would rate this review overall as seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 20, 2025
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Hassan_Zaki - PeerSpot reviewer
Senior Pre Sales Section Manager at VAS Integrated Solutions
Reseller
Top 5Leaderboard
Jun 18, 2025
Integrated AI and clustering enhance storage operations effectively
Pros and Cons
  • "As a primary storage, it has all the features that our customers need, with only minor tweaks or enhancements needed here and there."
  • "The feature of integrated AI and machine learning enhances the usage and operations of the storage, making it one of the key features of Dell PowerStore."
  • "The pricing point must have better positioning. It is somewhat expensive compared to the competition."

What is our primary use case?

My position is a solution consultant, so I promote Dell PowerStore products or recommend the products to customers. 

Most applications or workloads can fit within Dell PowerStore, except for file serving or surveillance solutions, which require less extensive storage. 

How has it helped my organization?

It's the best mid-range storage on the market. It gives users the ability to scale in the future if they need to. 

What is most valuable?

The clustering feature of Dell PowerStore allows users to federate or cluster several appliances to work as single storage, which is a unique approach. 

The feature of integrated AI and machine learning enhances the usage and operations of the storage, making it one of the key features of Dell PowerStore.

Dell PowerStore has a unique deduplication and compression ratio compared to others in the market, which always comes in our favor when sizing Dell PowerStore against competitors. The deduplication can achieve up to 20X from the original storage capacity.

What needs improvement?

The pricing point must have better positioning. It is somewhat expensive compared to the competition. 

Another improvement would be to open the integrations with other vendors. Dell has unique integrations with their backup appliances; however, if they open this for other vendors, it might be a better solution for customers since they wouldn't have to purchase a Dell product for backup to have this integration with the storage. 

These two points should have enhancements.

For how long have I used the solution?

I have been using the solution for three and a half years, since its release about three or four years ago.

What do I think about the stability of the solution?

We have not faced major issues with the support for Dell PowerStore.

What do I think about the scalability of the solution?

In general, my clients use one appliance per site.

As a primary storage, it has all the features that our customers need, with only minor tweaks or enhancements needed here and there.

Which solution did I use previously and why did I switch?

I'm also aware of Pure Storage. It is very similar.

How was the initial setup?

The process is simple. It takes half an hour to 45 minutes to set up all the storage and go live with production data. Most implementations we do are on-prem.

What was our ROI?

Dell PowerStore receives about two or three updates per year, including software updates and firmware updates, which add new features and enhance performance without changing the hardware.

What's my experience with pricing, setup cost, and licensing?

It saves money in the design of the product and solution. Users don't have to change products across their data center lifetime or projects. They can scale within the box regardless of workload or business requirements, saving the hassle of migration to a new solution. This saves money in the long run.

Which other solutions did I evaluate?

I compare it with Pure Storage, which is the most comparable solution to Dell PowerStore in the market nowadays.

What other advice do I have?

I promote and recommend Dell PowerStore for all workloads to my clients and customers.

Most of my customers have one appliance per site. Approximately 80% of my customers have Dell PowerStore implemented in their data centers.

We always use CLS as another Dell solution for cybersecurity and data security. The CLS is integrated with the Data Domain, PowerProtect Data Domain, not with Dell PowerStore.

Windows, Linux, and some customers use Red Hat or SUSE. We have many operating systems working with Dell PowerStore in the same environments and data centers.

CloudIQ and Storage IQ are used by some customers, but Apex AIOps has not been widely adopted yet. Dell PowerStore has integration with VMware and Kubernetes. Most workloads work fine and have very good integration with Dell PowerStore, except for one or two specific workloads in the market.

On a scale of one to ten, I rate Dell PowerStore a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Director Enterprise at DMC SA
Real User
Top 20
May 22, 2025
Storage accelerates recovery with exceptional speed
Pros and Cons
  • "When comparing the stability and reliability of Dell PowerStore to the old storage, the old storage never worked properly. This solution is more stable from that standpoint."
  • "The most valuable feature of Dell PowerStore is the speed."
  • "Dell PowerStore is a very expensive storage solution."
  • "Dell PowerStore is a very expensive storage solution. That said, the speed for recovering information is amazing. I would make the product cheaper. The discounts from Dell to South America are not sufficient because we need better pricing. The discounts for small PowerStores are not enough to close deals since I'm a distributor. As both a user and seller, it's challenging to sell Dell PowerStore to the channel or final customers because we don't have enough discount from Dell."

What is our primary use case?

My use case for Dell PowerStore is for database information and database protection.

How has it helped my organization?

Dell PowerStore has helped me address challenges in my organization. The old storage was too slow, while with this storage, we can recover the information very fast.

What is most valuable?

The most valuable feature of Dell PowerStore is the speed. The speed of information and the ability to recover information are exceptional. 

What needs improvement?

To be honest, I don't think I could improve Dell PowerStore..

For how long have I used the solution?

I've used the solution for about four years. 

What do I think about the stability of the solution?

When comparing the stability and reliability of Dell PowerStore to the old storage, the old storage never worked properly. This solution is more stable from that standpoint. 

What do I think about the scalability of the solution?

The scalability of Dell PowerStore is very good. It's easy to expand. Though I'm not a technician, we have added more memory twice.

How are customer service and support?

I have never worked with the customer service support for Dell PowerStore.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HPE, though I don't know which specific product.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is a very expensive storage solution. That said, the speed for recovering information is amazing. I would make the product cheaper. The discounts from Dell to South America are not sufficient because we need better pricing. 

The discounts for small PowerStores are not enough to close deals since I'm a distributor. As both a user and seller, it's challenging to sell Dell PowerStore to the channel or final customers because we don't have enough discount from Dell. We need to find deals worth a million or higher, and in my country, I have never sold a Dell PowerStore worth one million dollars.

Which other solutions did I evaluate?

I did not evaluate other solutions besides HPE because we are distributors of both Dell and HPE. The other vendors didn't have suitable storage solutions for us.

What other advice do I have?

I am only a user of Dell PowerStore. 

On a scale of one to ten, I rate Dell PowerStore a ten. It's working now, and I never find problems with this storage.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
IT Director at a recreational facilities/services company with 10,001+ employees
Real User
Top 10
May 21, 2025
Offers cost-effectiveness and high protection but needs design enhancements
Pros and Cons
  • "The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection."
  • "Dell PowerStore has benefited our organization through cost savings."
  • "The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room."

What is our primary use case?

We use Dell PowerStore for our manufacturing or MES system and data warehousing.

How has it helped my organization?

Dell PowerStore has benefited our organization through cost savings. It is simple to use, and so far, it has been perfect without any issues.

What is most valuable?

The most valuable feature of Dell PowerStore is its immutable storage, which is what we are looking for. It offers high protection in terms of ransomware protection. 

What needs improvement?

The design needs to be something similar to Pure Storage. It would be beneficial if there are different color or lighting options for different product casings. Different colors are helpful when working in the data center server room.

Pure Storage is simplified. We can do a lot of things online. They have a lot of information and training. We can go through their YouTube channel. Dell should be doing more like that. The main reason why people move to Pure Storage is because it's simplified.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

The stability and reliability of Dell PowerStore are good.

What do I think about the scalability of the solution?

Dell PowerStore scales with the needs of our company.

Worldwide, we have 200,000 employees, and in Malaysia, we have about 20,000 employees. We are in production line use and soon will deploy it in the data center for the Asia region support.

How are customer service and support?

Their support in our country is very good.

We have an account manager in our country. The account manager is very aggressive. He could be less aggressive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Dell is quite good compared to HPE. Over the last few years, HPE is changing. They are acquiring many companies, and it's getting too complicated. One of the reasons we are using Pure Storage is that it is very simple. I hope Dell can do something like Pure Storage. However, Dell PowerStore is cheaper than others, and their support in our country, Malaysia, is very good.

How was the initial setup?

Dell and our system integrator help us with it. We provide the requirements and they take care of the setup.

What about the implementation team?

Our experience with Dell has been good.

What's my experience with pricing, setup cost, and licensing?

As compared to others, PowerStore is cheaper.

What other advice do I have?

Overall, I would rate Dell PowerStore a seven out of ten, as it still has room for improvement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Auszubildender Infrastruktur at Duvenbeck Kraftverkehr Spedition
Real User
Top 20
Dec 8, 2025
Reliable storage and backup have supported smooth operations and responsive support resolves issues quickly
Pros and Cons
  • "Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge."

    What is our primary use case?

    Dell PowerStore has been a key component in our operations for over five years. I primarily know that we use the servers for data storage and backup, though I cannot describe the exact purposes in detail.

    Dell PowerStore probably does not play a role in our AI initiatives yet, as we are still exploring all possibilities in that area. We will take a closer look at the opportunities, but first we need to determine what we require and then identify where we could best proceed.

    What is most valuable?

    Dell PowerStore runs effectively, and we have not experienced any stability or reliability problems to my knowledge.

    Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.

    What needs improvement?

    I do not have any suggestions for improvement regarding Dell PowerStore.

    For how long have I used the solution?

    I have been in this field for just under three years.

    What do I think about the stability of the solution?

    I am not aware of any difficulties with Dell PowerStore. We have not experienced any disruptions to my knowledge.

    Dell PowerStore runs effectively, and we have not had any stability or reliability problems to my knowledge. We have not experienced any outages that I am aware of.

    How are customer service and support?

    Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail cluster, and the support team is being very proactive. The support experience has been outstanding.

    On a scale from one to ten for Dell's support, I would rate it a ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I do not know which solutions were considered before Dell PowerStore.

    Which other solutions did I evaluate?

    I do not know other solutions in this area.

    What other advice do I have?

    I am not aware of any specific features of Dell PowerStore that are particularly helpful. We have AI initiatives and are currently testing AI on a trial basis with ChatGPT, though we are still developing an understanding of the areas involved. Our company is Blumenbecker Logistik Holding, and we are a direct Dell customer. We have switched to HP in the client area due to price competition, but in the server area, we use almost exclusively Dell. The overall review rating for this product is ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 8, 2025
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    PeerSpot user
    Rocco Guerriero - PeerSpot reviewer
    Chief Executive Officer at Contour Data Solutions
    MSP
    Top 5
    May 20, 2025
    Achieve major consolidation and cost reduction with efficient virtualization support
    Pros and Cons
    • "I rate Dell PowerStore a 10 out of 10."
    • "Some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell."

    What is our primary use case?

    Our use case for Dell PowerStore is virtualization.

    What is most valuable?

    We find that Dell PowerStore scales efficiently, as we've had good success with performance, availability, and deduplication. The benefits we see when we put Dell PowerStore in include a smaller footprint; we consolidated 10 racks into two racks, going from all Cisco UCS, Pure, and Dell Compellent into one Dell PowerStore. It was a two Dell PowerStore cluster with about 26 Dell servers, so we went from 10 racks down to two, leading to major consolidation.

    What needs improvement?

    Dell PowerStore has provided us with great success; the overall management ease, throughput, and dedupe have been excellent, and since we've only had it for two years, I don't really have much negative feedback or things to improve upon. It's a newer technology for us, so we're still evaluating it thoroughly.

    If I could add any feature to Dell PowerStore, I would say we're looking to test, but I'm not ready to answer that question because we are looking to move away from VMware and are testing out OpenStack and Zen, so we don't know how that integration would work.

    The only room for improvement I would mention is that, comparing it against a legacy product we had, we were a Pure shop, and some of the data metrics we get out of Pure from a support perspective online are a little bit more robust than the Dell PowerStore metrics, but it's not a negative against Dell. I see them getting there. As they continue to upgrade Dell PowerStore, I would assume that having more analytics would be the most important piece on any platform, but Dell's done a great job with it, so that's why it wasn't a heavy concern for us.

    For how long have I used the solution?

    We have been using Dell PowerStore for two years.

    What do I think about the stability of the solution?

    Overall, since we've had Dell PowerStore, we've had no issues; we've had easy code upgrades, and being a single active-passive cluster, we've had no problems. Since implementation two years ago, reliability has been good, and we have not had a need to call Dell for support. With my experience of using Dell technology products for the better part of my career, support is usually the reason you go with Dell.

    How are customer service and support?

    Dell support on the storage side for Dell PowerStore is unmatched.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were a Pure shop, and now we're a Dell shop on that front, and we are satisfied with it.

    How was the initial setup?

    It was remarkably easy to deploy Dell PowerStore; it was plug and play, with no need for any kind of material, as they've done a really good job making the deployment model user-friendly.

    What was our ROI?

    We've seen ROI with Dell PowerStore at every level, including financial benefits and reduced power consumption, which makes it easier to manage on a single platform. The financial metrics around Dell PowerStore are significant, but I can't disclose those; however, we saw significant financial savings. Doing back-of-the-napkin math, I'd say we saw about 40% cost reduction in our overall footprints with Dell PowerStore.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Dell PowerStore has been excellent; it's a great price per capacity.

    What other advice do I have?

    As we move into more virtualization aspects with Dell PowerStore, I think we don't need more documentation than what they currently have available, as it's a straightforward platform that is not complex. 

    Regarding success stories about Dell PowerStore, there's a lot of data out there, and the Dell teams have done a phenomenal job answering questions, so I feel they have a significant amount of resources available.

    I rate Dell PowerStore a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.