Dell PowerStore Reviews

We primarily use the solution as a POC. We have Extreme IOs that we're looking to replace, and this was brought in as a potential replacement for them.

For our scenario, it doesn't really fit the bill for where we're trying to go. The unit's fine. Unfortunately, it's a relatively greenfield type of product and we're looking for something with a little more robustness that's been in the field more. PowerMax works great, of course, and that's probably what we're going to go to instead. We just decided Power Store was just not going to fit the bill for what we needed. We needed something with a higher tier in the end.

The support is very good. 

For smaller shops, the solution is useful. 

We felt like this was just kind of a mix of Extreme IO and Unity. We weren't happy with Unity, which is why we weren't going to use Extreme IO. It seems like they just kind of merged two products and made this solution and while I'm sure it's great for smaller shops, we are not a small shop. 

It needs more mature code. 

The VASA plugins for ESX could be enhanced. My understanding is that that is in the roadmap.

I've using the solution for about a year. 

I'd rate the stability at a three or four out of ten. It could be more stable.  

On a scale from one to ten, I'd rate the solution at a six for scalability.

We've been quite happy with support. they are very good. 

We're trying out PowerMax, and will likely move in that direction instead of sticking with this product.

We have not witnessed any kind of ROI while using the solution. 

The pricing could be better. I'd rate it four out of ten. 

For new users, I would heavily suggest they evaluate their environment with real-world loads, not synthetic loads, when considering the solution.

I'd rate the product five out of ten. 

Dell PowerStore is primarily used for high-performance applications, such as databases, but it is also suitable for virtualization and other applications.

Dell PowerStore has helped in resolving latency issues in our applications. Our customers mostly use it to improve performance.

The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution.

Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs.

I have been using Dell PowerStore for approximately three years.

I rate the stability of Dell PowerStore a nine out of ten.

We have five to six customers using this solution and we plan on increasing our customers.

I rate the scalability of Dell PowerStore a nine out of ten.

The technical support from Dell PowerStore has always been good, they respond quickly and you can reach them 24 hours a day seven days a week.

The initial setup of Dell PowerStore requires expertise, but for someone trained in the solution, it's not too complicated.

One person is needed for configuration, and two people are needed for installation and cabling.

By using Dell PowerStore's best deduplication and compression features, its ROI is very good.

I rate the price of Dell PowerStore a seven out of ten.

We evaluated options like HPE Primera and Huawei Dorado.

Dell PowerStore provides the best performance, deduplication, and compression, although other storage is also supporting these features. However, the Dell PowerStore guarantees 4:1 compression and deduplication, which goes up to 20:1.

If anyone wants to implement Dell PowerStore, I would advise that they seek help from an expert rather than deploying it by themselves.

I rate the scalability of Dell PowerStore a nine out of ten.

We are using Dell PowerStore primarily for SAP applications as block storage, for replication across different locations.

We see a lot of value in the investment. Primarily, it's quite cost-efficient, and with the latest NVMe technology, we see the performance of this has improved compared to the previous generation VNX or Unity array.

When compared to Pure Storage, Dell PowerStore's cost was quite attractive.

The UI should be a little more user-friendly to manage. 

We want to see additional public to private cloud adoption features included if they are at all possible.

I have been working with Dell PowerStore for approximately one year.

We are working with Generation One, and we are looking for Generation Two.

Dell PowerStore is very stable.

Dell PowerStore is scalable. We can add multiple engines to it.

We have 200 users in our organization who use this solution.

We have not contacted technical support.

At the moment, I am using Pure Storage and NetApp All-Flash Storage Arrays.

We have worked with TCS. We chose it because of NVMe and the performance-enhancing technologies it offers.

We worked with HPE Alletra and Pure Storage.

Because HPE Alletra was not unified storage, we chose Dell PowerStore because it was.

The initial setup was straightforward.

It took less than a day to deploy.

This solution does not require any specific maintenance.

We carried it out using OEM and other methods.

We purchased it with a five-year warranty.

When compared to the technology that has been evaluated earlier or has just come onto the market earlier, it provides a good value for the money. Since the price is significantly lower and performance features have improved. That being said, I would recommend this.

I would rate Dell PowerStore a seven out of ten.

We use it to host all the VMware workloads in production. It has all the types of workloads that any data center would have, from AD to file servers as well as SQL, Exchange, and BI. It holds all our high-tier VMs.

PowerStore helps to simplify IT operations. At the site where it is installed, we have consolidated two tiers with the high-IOPS and lower tiers. We have enough capacity with lower power consumption and enough performance to handle the required overload.

It gives us the capacity and the performance we need. Before, things were on 10K disks, while this is flash. There is a very big difference. Previously, we were connected directly, with a back-to-back connection between servers and storage. Now, we have multiple servers connected to SAN switches and those switches are connected to the storage. For sure, the performance of the system is sky-high. In terms of IOPS we are fully satisfied by the PowerStore.

We use the solution’s built-in VMware hypervisor to run VMs and virtualized applications, directly on the storage appliance. We manage multiple sites and we don't have enough teams to allocate support at all sites. So our support team handles all our sites. It's very important for us to have a consolidated infrastructure that we can manage remotely, without needing someone available locally to do the patching/power-up/creation and life cycle management tasks. Having this box, along with the integration with VMware, and VMware's capabilities, gives us what we need.

I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs. At the site where it is located, there are about eight servers connected. The high IOPS support our needs. It is very performant.

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

We installed it at the beginning of September, about three months ago. By the end of September it was put into production with all the loads we required.

It is stable, but we have only operated it for less than six weeks, which is not that much. But performance-wise it is giving us what was promised, so far.

Because we have changed the topology of our data centers' interconnectivity and the data movement between sites—we have multiple sites in multiple locations and countries—we asked Dell EMC to give us additional expansion for the box, but with disks at the lower tier. In that way, we are insuring our investment in this box and doing a consolidation. But it also means we don't need to buy high-end disks for it. We may go with 10K disks for the lower-tier data.

I think we will go for a second box like this one in the near future, but in a different location.

When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one support center to another, from the United States to France to wherever. I ended up preferring to finish the installation without continuing the case. Dell EMC's support case management wasn't really set up to suit our needs. When I gave them the serial number of the box, they said, "Ah, it's a PowerStore. It's not this department, you need a different department." The support is not very well structured.

In addition to the licensing issue I mentioned, we also opened a ticket concerning the dedupe and the data showing on the storage interface. No one answered so we escalated it to our partner and they escalated it to a consultant.

Overall, support is not smooth when it comes to the portal and the standard support system. I had to go to our reseller to ask him to get us the information we needed.

To be fair, I spent a huge amount of time working with IBM, versus only the two to three months on Dell EMC. But knowing Dell EMC as a brand, as a competitor to IBM, I know it can do much better in terms of support and awareness of customers' needs.

Neutral

We were not searching for a particular brand. We were searching for storage that would be delivered ASAP with a certain IOPS capacity. And, of course, pricing was part of it. The vendor that sold us this box said they were able to send it right away. From that point, the discussion went to Dell EMC versus ordering IBM. Our discussions about how to move forward with our storage took at least four to six weeks. If we had then put in an order with IBM, it would have taken at least another six weeks. So we would have had a 10 to 12-week process. We didn't have this luxury. We couldn't wait that long, so the decision was based on the time of delivery.

We will move everything off our old Lenovo storage that is now four or five years old, and that will be used for backup only. All our production VMs will be on the flash and all the less important pieces, like the file servers, will be on the 10K disks.

During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward. You can't find your way easily. You spend some time getting the information. So the licensing activation was a little bit tricky for us. Maybe the installation issue was due to our lack of knowledge, but the licensing part and the escalation need to be smoother. Eventually, I had to pass this task to our business partner and they did it for us.

There is a web interface for LAN creation, host mapping, and digital capacity. We created it as a VVol, mapped it to the box, and started moving data from the old Lenovo to this box.

Because my background is not Dell EMC, it took us about two to three days to finish not only the boxes but the installation of the SAN switches as well. We had to migrate all the data from the old Lenovo to it, and we had to do work related to the ESX servers.

We only used internal resources.

I was a technical manager for about 20 years in a company that is a business partner for IBM. My "DNA" is in IBM. However, when I shifted to my current company, they have multiple types of hardware vendors, both IBM and non-IBM. Before the acquisition of the Dell EMC PowerStore 1000T, I did a comparison with information from IBM sources, from Dell EMC sources, and from neutral sources. At that time I downloaded information from IT Central Station. After that, we acquired the box.

I would like to wait another few months before giving any advice about the product, to see if there are any other hassles or any issues. But if someone is considering going with PowerStore, I would say yes. It's a good box.

Ultimately, it's about performance, capacity, and price, as opposed to AI learning et cetera, the same as it has always been.

I was not concerned about the fact that it is a relatively new platform because the Dell EMC brand is number-one in the market.

We have two appliances — a primary and a secondary — and they are synchronized, so all the volumes are replicated. If the primary appliance goes down, we can get functions on the other side. When it's writing on one side, writing is disabled on the other side. In the event of disaster recovery, we can enable writing, and then we can do anything from there.

PowerStore simplified everything because we have a duplicate copy of all the volumes on the primary side. If anything happens, we can get data from the other side. It also takes hourly snapshots. If anything gets corrupted, we can recover using the snapshots. It's easier for our business to create volumes and allocate space on a volume. You don't have to go through the hassle of zoning the volume and doing everything else. It's simple.

PowerStore is easy to use. All the drives use soft encryption. To upgrade it, you download the app, and it runs by itself. It's very easy to deploy, share, and create volumes. It's active, so you can have two nodes on one appliance. If Node A goes down, you still get node B at the bottom running. 

I would rate PowerStore's machine learning and AI eight out of 10 because customer automation is very easy. It's just a click of the button, You can also use what they call Cloud IQ, which is an online storage and monitoring software. If you log on to the internet, you can check on your plans to see how much space is left. Cloud IQ analytics software is free as long as you have an account with Dell.

Dell's built-in intelligence is the best because it can also calculate how much data is needed for storage beforehand and if you need to add more drives or anything. The built-in intelligence can adapt quickly to changing workload requirements. We were able to migrate from IBM storage by uploading an image. With other devices, it's sometimes hard to migrate from different forms of storage, but PowerStore was very quick. We didn't have any downtime because once we were able to create the image, we just had to do a cut-over on the other side. 

Pretty soon it's going to be Meditech certified, so it's going to be able to run Meditech. Right now we are using a different solution to run Meditech, but once it gets certified, we'll be able to move from the other appliance. VMware integration is very easy too. PowerStore gives us leverage, we can tell how much space is allocated to the VM and what's happening on a VM.

We just installed PowerStore this spring.

PowerStore is highly stable. If one node goes down, it's going to alert you at any time. And then since you're using Cloud IQ, you can see all the alerts and everything. You can install Cloud IQ on your cell phone, so you'll get a notification on your phone.

You can scale PowerStore. If you look at the cost of getting a next-generation XtremIO, we can get two PASTs for the cost of one XtremIO, so it's cheaper to get the PAST. It just came out. It's new, so I don't know about the usage out there, but for us, it's a small beast. It does everything.

Dell's support is perfect. I rate Dell's support nine out of 10. You call them when you have an issue, and they'll get back to you within 24 hours. If it's a serious issue, they respond in four hours. The system itself does a lot. It lets you know when it needs to be updated. And if the upgrade fails, you can just revert to the previous version. This happened once, but we tried again and I didn't have to revert to the older version. 

Positive

Before PowerStore, we were using IBM SVC. We switched because we are getting more virtualized. PowerStore is a new solution, but we were not concerned about switching because we went through a third party called SIS, and they've already installed a couple of PowerStore storage devices in different hospitals. If you look at the DS 7000 in the data center, it's a rack. There are maybe four racks for the same storage solution on one parcel. So it also minimizes space. We only have one 2U rack and it's running like 96 terabytes. 

PowerStore is easy to install and deploy. It takes less than a day.

The price is on the higher side. It's alright relative to what PowerStore does. 

I'll rate Dell EMC PowerStore 10 out of 10. I haven't had any issues with it since we've installed it. PowerStore is easy to adapt, and it's straightforward to use. You cannot even make a mistake on anything because it's going to make sure you confirm everything before you go to the next step. I haven't seen anything that needs to be improved yet. If I compare it with what we were using before, this one is genius.

We use it for machines from VMware vCenter which we keep separate from the PowerStore. It is only the storage. They are connected with iSCSI and NFS. We have no virtual machines directly on the PowerStore.

We are very impressed by the power of the system. We have gained performance for all our virtual machines and our system is running very fast.

Another benefit, for us, is the dedupe rate.

For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance.

Also, the live dedupe application is very good.

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

We have been using Dell EMC PowerStore since December of last year, so almost a year.

The problem is the stability. We have a single system and on three occasions we have had unplanned head reboots because of a software failure. The positive side is that there was no impact as a result because there are two heads. It's not good to reboot a head, and we have submitted tickets about it, but the performance and the failover have been good.

We only have a single machine and we are currently using half of the hard disk slots. We have asked for an upgrade for the rest of the hard disks but, from my point of view, it costs too much. We have 12 to 15 hard disks inside and if we try to upgrade only the hard disks, it costs the same as the complete system. This is something I don't understand. It makes no sense. Buying 16 hard disks with storage costs about €40,000 and buying only 16 hard disks costs the same.

Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I can understand why something is working the way it is. But currently, we have a ticket at the second level and for two weeks I have had no answer. 

The issue is that each day we get a message from the storage, every three hours, telling us the network connectivity is lost. I don't know if this is true or not, and whether it is a failure. That is the ticket at level two but I have had no information about its status.

Neutral

I have used NetApp as well as HPE in the past. In this company, they replaced NetApp with PowerStore because the NetApp system was slow. The dedupe needed much improvement. If they stopped the dedupe, then the system power would go down. And the backup procedure took a lot of time. With PowerStore we have reduced the time for the backup by half or more.

In terms of the decision process to go with PowerStore, I was not working here at the time. After I started the company said, "Okay, in two weeks we are getting new storage. Please integrate it into our infrastructure." I know they needed a more powerful storage system and they wanted an upgrade option for the system.

The integration of PowerStore into our existing environment was very straightforward. We had an external partner that helped us, but we had prepared the system in a test environment. We took that system and put it into the production system in about eight hours and the system was running. We then started to migrate the machines. It was a good implementation process and very fast.

We have two administrators of the solution. They are working with the system full-time handling requests to change hard disks or volumes, and they create new volumes. Across the company we have about 300 users using virtual machines and virtual desktops that are stored on the PowerStore.

The performance of PowerStore is good, but I don't feel the software is completely ready. We have upgraded the system and have had failures on the system. I have never seen as many head crashes on other systems as we have had on the PowerStore in the last year. The system is fast but not stable enough.

I would not buy the system again. You should wait some years until the software is ready and doesn't have a new software release every two months.

We do a lot of cloning of databases for either troubleshooting or to stage and prepare implementation. We are a SaaS provider in the real estate industry and we're either using the PowerStore to help expedite things in our development environment, or we're using it to help troubleshoot any problems that we have.

We have north of 13 petabytes of storage in our environment.

PowerStore has enabled us to add additional storage to that we hadn't planned on, which allows us to defer the purchase of some additional storage.

We've really improved the amount of storage that we're able to effectively utilize because of its better deduping. It has about a 50 percent better dedupe rate, with its intelligence, than we had been previously getting. Overall, we've benefited from the dedupe, compression, and replication, the advanced technology, of this frame. It's all better than what we had in the previous generation of XtremIO appliances, and above what we were getting in the Dell EMC Unitys.

My guys have told me that the administration tools take advantage of machine learning and make recommendations to the admins, and that makes the administration easier.

We've been using Dell EMC PowerStore for about six months.

We've had no issues with the machines since turning them on.

The machine supports "six nines" of availability. Anything they could do to push it closer to "seven nines" of availability would be extremely beneficial.

It scales both horizontally and vertically.

The support has been phenomenal.

We replaced an older, high-performance storage device that was very expensive. With PowerStore, we were able to achieve the IOPS, and we were also able to get a data compression rate significantly above what we had expected. We were able to retire that older, very expensive piece of storage by bringing in the PowerStore. It's been faster and cheaper than we had expected, per terabyte.

Another reason that we were after this machine was PowerStore's VMware integration. We're a very large VMware customer. Some 98 percent  of our workload runs on VMware.

The setup was very straightforward. We bought it with the setup from Dell EMC support. We bought it, they shipped it, and a Dell EMC engineer coordinated with my storage engineer. We set it up and then did the data migration. On these particular frames, we needed very little help. It all went very seamlessly.

We had a couple of data center engineers involved, as well as a couple of storage admins, and a storage architect.

Our storage administrators took very limited training to get up to speed on the machines.

Dell EMC was involved and the experience was very good. They showed up when they were supposed to, all the pre-work was done. They did the post-work, and there were no concerns from our team.

We exceeded the business case of the device that we had. We were able to add more workloads to the environment than the business case allowed, and we are still migrating more. So our cost per IOP and our cost per gigabyte have been substantially lower than our business case.

We did a very competitive analysis on the pricing and compared it against the tradeoffs of the other storage products that we had previously bought, and we found PowerStore to be favorable on a cost-per-compute basis.

There's still a cap on the upgrade path, where you can consume all the engines within the frame before you have to go to another frame. I would like more flexibility to increase the number of engines on the frames. Normally, we exceed the IOPS on the frames before we can ever exhaust the storage, so anything they can do to help us avoid stranded storage capacity, capacity that we couldn't get to, would be beneficial.

We've looked at several other solution environments, including Pure, HPE, as well as Violin and a couple of the other vendors that rate high in industry reviews. For us, with our large dependence on VMware, if we can get a cost-competitive solution from Dell EMC, with their ability to support VMware, we end up with a whole lot less finger-pointing in the mix.

You can add compute or capacity independently, meaning it has greater capabilities than the Unitys that we had been targeting for our non-SaaS environment, and it has performed admirably.

Clearly test out the workloads and don't necessarily be afraid because it's a new device. Work with Dell EMC to get a great contractual solution that will protect you with the new technology. This new technology does perform. It's a great performance machine.

Although it's a relatively new platform, I was fairly confident in Dell EMC technology's support for the environment and in the performance that we had had with other machines. I felt there was very little risk in the migration to this solution, and we were really excited about the improved capabilities.

In terms of PowerStore's built-in VMware hypervisor, we really haven't used it at the edge, although I can see its capabilities there. As a SaaS provider, we generally provide in the center. For the targeted workload that we have, it's performing substantially better than we had expected within our business case.

We're very happy with the machine. It has multiple CPUs per storage frame, which is better than the predecessor machine, and there is a RAM increase as well. We got what was advertised and even a little bit better than what was advertised.

We've been very excited by the capabilities of the appliance, to the point that the person who runs the infrastructure for me is now looking for a proposal to consolidate all of our non-VMAX work on PowerStores. The performance and the administration of the machine have been great and we're looking at how we can get additional returns on this targeted workload.

Our primary use case for Dell PowerStore is for data protection and data transfer.

I find all of the Dell PowerStore features to be valuable. 

When it comes to Dell PowerStore, I would like to see more integration and more security features included. It's unfortunate that the solution does not feature Flash trace. 

We have been using this solution for the past one or two years.

My impression is that Dell PowerStore is highly stable.

My opinion is that Dell PowerStore is highly scalable. Currently, we have many users of this solution as we have three hundred people in our company. We also have plans to increase the usage of this solution, but that will depend on the storage and customer data and its size.

My opinion is that the initial setup process is quite straightforward.

I would recommend this solution for middle-range customers.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.