I use Dell PowerStore in my company as a storage system.
Head of Information Security at Bank Eskhata
An easy-to-use and fast tool that needs to offer its users a better technical support team
Pros and Cons
- "Dell PowerStore is an easy and fast tool to work through our company's data."
- "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."
What is our primary use case?
How has it helped my organization?
Dell PowerStore is an easy and fast tool to work through our company's data.
What needs improvement?
Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.
There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.
For how long have I used the solution?
I have been using Dell PowerStore for five years.
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What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.
My company plans to increase the use of the solution in the future.
How are customer service and support?
With the technical support team of Dell PowerStore, my company faces certain language barriers.
How was the initial setup?
The product's initial setup is easy.
I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.
The solution can be deployed within two to four hours.
One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
Dell PowerStore is not a cheap solution.
What other advice do I have?
I would not recommend Dell PowerStore to those who plan to use it.
As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head - Solution Design & Architect at a tech services company with 201-500 employees
Robust performance and excellent data efficiency with helpful support
Pros and Cons
- "PowerStore is robust compared to the previous models like Unity, and it provides excellent compression and deduplication."
- "The replication part needs improvement, particularly the integration of RecoverPoint."
What is our primary use case?
There is a lot of deduplication and compression involved, virtualization projects, and some databases where we get better compression and deduplication.
How has it helped my organization?
The number of IOPs we get compared to the previous model, Unity, is much more robust. It provides the best compression and deduplication, saving money and ensuring efficiency since the deduplication is inline.
What is most valuable?
PowerStore is robust compared to the previous models like Unity, and it provides excellent compression and deduplication.
What needs improvement?
The replication part needs improvement, particularly the integration of RecoverPoint. The best solution for application is RecoverPoint, but PowerStore does not have direct integration with it currently.
For how long have I used the solution?
I have been working with PowerStore for three to three and a half years now.
What do I think about the stability of the solution?
The stability of the product is high. I would rate it eight out of ten.
What do I think about the scalability of the solution?
PowerStore is very scalable. I would rate its scalability an eight because we have no issues expanding storage.
How are customer service and support?
I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved in minimal time. I am 100% satisfied with the quality of the support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
The price is medium, not very high or low. However, it should be more flexible. They price it based on effective capacity, not raw capacity.
Which other solutions did I evaluate?
Huawei is the main competitor, and it has some good features and architecture compared to PowerStore.
What other advice do I have?
I can recommend PowerStore to other users, 100%.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Dell PowerStore
September 2026
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Service Manager at a computer software company with 51-200 employees
Straightforward with great snapshots and no complicated configuration
Pros and Cons
- "There is no complicated configuration for queries and calls. You just create a model and go."
- "The pricing could be lower. It is very expensive."
What is our primary use case?
Typically, the customer uses it and we manage it. We primarily use it to host the sub server.
How has it helped my organization?
snapshot policy you can take a versions as a backup in less than seconds and quickly created volumes from snapshot provide more flexibility and fast provisioning
compression and deduplication of overall hosted data maximize the benefits from the actual physical size with a ratio of 1:3 at least.
What is most valuable?
The usage of the system is very straightforward. It is simple and easy to use.
It has great snapshots. I can take a million snapshots and also schedule the timing.
There is no complicated configuration for queries and calls. You just create a model and go.
This generation of the product, overall, has been very nice.
It is stable.
The solution can scale.
What needs improvement?
There are a lot of features in IBM that we'd like to see in PowerStore as well. It has more deduplication and compression processes, all the storage, so that they do not depend on the tool embedded in the cluster.
The pricing could be lower. It is very expensive.
For how long have I used the solution?
I've been using the solution for at least six months.
What do I think about the stability of the solution?
The stability is good. It is reliable. There are no bugs or glitches and it doesn't crash or freeze. It's been perfect so far.
What do I think about the scalability of the solution?
The solution can scale. We can attach an expansion as needed. So far, seeing as how I haven't collected all of the information in regard to scaling, I'd rate it seven out of ten.
We have three storage admins. The customer likely exceeds 20,000 users globally.
The client does not have plans to increase usage at this time.
How are customer service and support?
I've contacted technical support, They are fine. They are helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have received a new storage device from HP. It is MSA storage.
How was the initial setup?
While I did not see the deployment, my understanding is that it is easy.
What's my experience with pricing, setup cost, and licensing?
The price is very, very expensive. It is more expensive than IBM, for example. Likely the cost is $400,000 whereas IBM may be $250,000. This is a one-time payment to buy the device. There are no subscription costs. There are no other costs for support.
Which other solutions did I evaluate?
We've looked into IBM SS7 300 as well. I'd recommend it as it has many abilities. It can carry some uploads from storage clusters.
What other advice do I have?
We are service providers.
The solution is on-premises at our company and we manage it for the customer remotely via a private cloud.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presale at a comms service provider with 11-50 employees
Adds power, improves performance, and stability
Pros and Cons
- "The most valuable features are the three-to-one data reduction and the ability to scale out and up."
- "The cost always has room for improvement."
What is our primary use case?
We sell Dell PowerStore to multiple organizations in our country including lawyer firms and integration companies.
Some of our deployments are on-premises and others are hybrid. We offer our private cloud to customers and some use AWS.
How has it helped my organization?
Dell PowerStore has provided more power to their data centers.
CloudIQ allows our customers to see the performance and any issues their PowerStore may have.
Dell PowerStore's cyber-resilient approach to data security is good. Most of our customers use it to create immutable files. The security it provides is a big selling point for us.
What is most valuable?
The most valuable features are the three-to-one data reduction and the ability to scale out and up. The maximum data reduction the competition can offer is two to one. The higher the data reduction rate the better the price is.
What needs improvement?
The cost always has room for improvement.
For how long have I used the solution?
I have been selling Dell PowerStore since its launch five years ago.
What do I think about the stability of the solution?
Dell PowerStore has been stable so far.
What do I think about the scalability of the solution?
Since selling Dell PowerStore to our customers they have not required any scaling.
How are customer service and support?
The customers like and appreciate Dell's technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell Compellent which reached its end of life, and Dell PowerVault storage. PowerStore is more powerful and has more features. Dell Unity is a midrange storage solution and we wanted our customers to have the best so we offered them PowerStore.
How was the initial setup?
The deployment is straightforward.
Which other solutions did I evaluate?
We evaluated HPE and IBM but some of our customers already had Dell so for better integration and cost savings we went with PowerStore.
What other advice do I have?
I would rate Dell PowerStore nine out of ten. There is always room for improvement.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
Has a good cyber-resilient approach to data security
Pros and Cons
- "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
- "The solution didn't have all of the features we needed."
What is our primary use case?
Our primary use case is for block storage for VMware.
How has it helped my organization?
The ease of management is great. It's pretty straightforward and easy if you have some source knowledge.
What is most valuable?
Initially, the performance caught our attention. It was optimal for block storage.
We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world.
The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.
We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing.
It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect.
What needs improvement?
The solution didn't have all of the features we needed. There's a strategic decision to move away from it.
It lacks in SVM functionality.
For how long have I used the solution?
I've used the solution for two or three years.
What do I think about the stability of the solution?
The solution is mostly stable. We haven't had any issues other than the occasional dick failure.
What do I think about the scalability of the solution?
We haven't had to scale out just yet.
How are customer service and support?
We initially worked with support during the initial implementation. Beyond that, we've barely used their services.
Which solution did I use previously and why did I switch?
We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware.
How was the initial setup?
The original setup was pretty straightforward.
What about the implementation team?
An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves.
Which other solutions did I evaluate?
We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.
What other advice do I have?
I'd rate the solution eight out of ten. On a performance level, it could be improved slightly.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Architect at CDW Government LLC
Powerful, reliable, and highly customizable to customers' needs
Pros and Cons
- "PowerStore is easy to use, powerful, reliable, and highly customizable to customer's needs."
- "Having all the services consolidated makes it hard to scale."
What is our primary use case?
We have customers in the United States Army across the continental U.S. and overseas. All the data centers in the army are heavily powered by Dell.
We deploy PowerStore based on our customer's requirements. Some are on-prem, others in the Cloud, and some use a hybrid model.
How has it helped my organization?
PowerStore has helped our customers manage their missions and support all of their employees with data.
Dell PowerStore's energy consumption is on par with the competition.
We have integrated PowerStore with VMware and Nutanix. The integration has helped consolidate resources and downsize data centers.
What is most valuable?
PowerStore is easy to use, powerful, reliable, and highly customizable to customers' needs.
What needs improvement?
Dell PowerStore needs to continue evolving and incorporating new cutting-edge technology.
For how long have I used the solution?
I have been using Dell PowerStore for two years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
The scalability of Dell PowerStores depends on the environment. Some are more complex than others, especially if we are using VDI infrastructure. Having all the services consolidated makes it hard to scale.
How are customer service and support?
The technical support is outstanding.
How would you rate customer service and support?
Positive
How was the initial setup?
On-prem deployments are easy but hybrid ones can be more complex.
Which other solutions did I evaluate?
We also evaluated HPE but decided on Dell PowerStore because our customers are more knowledgeable about Dell which is more predominant in the market.
What other advice do I have?
I would rate Dell PowerStore ten out of ten.
PowerStore's ability to help reduce our customer's environmental footprints is a mixed bag because of the power consumption that has increased due to servers becoming more powerful. So even though the consolidation reduces the power consumption in some areas, it increases in others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Coordinator Team Infrastructure at a tech services company with 11-50 employees
Offers great speed and deduplication functionality to users
Pros and Cons
- "The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization."
- "After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product."
What is our primary use case?
I use Dell PowerStore in my organization mainly for our server environment, so all of our virtual servers run on it. I also use Dell PowerStore in my organization to clone our environment to a test environment and some storage devices. The aforementioned details explain the main reason why our organization prefers Dell PowerStore.
How has it helped my organization?
With new features in the product, my organization hopes to get some more output. When our organization moved Dell EMC XtremIO to Dell PowerStore, we knew that the functionalities revolving around cloning and copies would become a little slower, but we made the decision to do so because it was cheaper for our environment, making it a cost-based decision.
What is most valuable?
The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization. Our organization also has Dell EMC XtremIO, which is a bit faster, though Dell PowerStore alone is more than enough for us.
What needs improvement?
After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.
For how long have I used the solution?
I have been using Dell PowerStore for two or three years.
What do I think about the stability of the solution?
My company faces issues when we attempt to update Dell PowerStore, but under normal circumstances, we don't face any issues with the product.
How are customer service and support?
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are early to address some of our issues since, in our organization, we have multiple appliances and storage areas, and to maintain it at a level, it's very difficult. My organization needs to create an incident and schedule a call with Dell's support team, which sometimes can be a bit of a rough process.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The implementation phase of the product was not difficult. An engineer from Dell came to our company to install Dell PowerStore, and afterward, we configured the zones and WWNs, and the product started to work perfectly. There were no problems at all with the implementation phase of the product.
I don't know how much time the deployment process takes since one of my colleagues handles it, as I am only a supervisor.
What about the implementation team?
A third-party help was required to install the product.
Which other solutions did I evaluate?
My company chose Dell PowerStore over other products mainly because we have very good contact with Dell in the Netherlands. My company uses the server and storage devices from Dell. Our company's main support is from Dell. My company did take a look at Pure Storage. With the discounts and everything from Dell, my company runs about 30 servers, which cannot be the storage provided by Pure Storage.
What other advice do I have?
In my organization, there were no problems or challenges that we wanted to address through the implementation of Dell PowerStore.
I don't know how much money my organization saved after moving from Dell EMC XtremIO to Dell PowerStore, but I know that we have received some discounts from Dell. I don't know what the prices were when my company chose Dell EMC XtremIO or Dell PowerStore.
My organization doesn't use CloudIQ to manage and analyze Dell PowerStore.
I don't know how my organization assesses Dell PowerStore for its overall energy consumption. I don't know what kind of power it uses for anything.
I know that Dell PowerStore is a bit, if not much, better when it comes to areas like significant data consolidation and footprint reduction when compared to Dell EMC XtremIO. Dell EMC XtremIO was also a very good product for areas like significant data consolidation and footprint reduction.
It is a good product, considering my assessment of Dell Technologies' environmental, social, and governance values. My organization maintains good contacts with Dell, and Dell also supports us by providing good governance.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dellemc Vmware Solution Architect at SEE "Systems Engineering of Egypt"
reliable and easy to set up with good data reduction capabilities
Pros and Cons
- "The solution is stable."
- "It doesn't support SSD or Flash."
What is our primary use case?
We primarily use the solution for storage and data reduction.
What is most valuable?
The initial setup is very straightforward.
The architecture is very good.
It's a reliable product.
The data reduction feature is quite useful. It has a good reduction ratio during migrations.
The solution is stable.
What needs improvement?
The solution only supports NPE. It doesn't support SSD or Flash. We'd like the option to be more flexible. If a customer finds out SSD is not supported, they will look for another option.
For how long have I used the solution?
I implemented the solution around two years ago. I haven't used it for very long.
What do I think about the stability of the solution?
It is a reliable, stable product. We haven't had any issues with it. Of course, it is not that old. That said, there are no failures and we have not had controller issues. there are no bugs or glitches.
What do I think about the scalability of the solution?
It is a scalable product. However, I have not needed to go and upgrade it or add more enclosures, et cetera. It can scale up. However, it can not scale out.
I have three customers that have already implemented the tool. More are coming online soon. Most of them are enterprises. We do expect expansion in the coming years.
How are customer service and support?
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Which solution did I use previously and why did I switch?
I'm also aware of HP, which is a very similar solution. Sometimes the pricing of HP can be better.
How was the initial setup?
The solution is very simple to set up. It is not a complex process. I monitor the process from a design and implementation point of view.
The deployment takes about 15 minutes if everything is correct and on-hand. Then you move on to the management and you can have the flow up and running. We do the configurations and create the volume and handle the storage of the whole system.
What about the implementation team?
I've implemented the solution three times at different sites. We implement the tool and do the migration. I work with a separate partner and we deploy to the users.
What's my experience with pricing, setup cost, and licensing?
The pricing is fixed. We have received a good price overall. Users must pay for the licenses. Most of the tools are included in an out-of-the-box delivery. There are no extra fees.
What other advice do I have?
We're partners.
The solution is acceptable for both small and large companies.
I'd advise new users to be mindful during the implementation process and make sure it is done right. They need to choose the correct solution and implement either block or unified. It's a good idea to look at the documentation before setting everything up.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Principle Technology Services Engineer at a manufacturing company with 10,001+ employees
Simple user interface and easy to implement
Pros and Cons
- "Dell PowerStore is very simple to implement, and its user interface is very simple."
What is our primary use case?
We're using the solution for a specific application called Boomi for data analytics.
How has it helped my organization?
The application was running on an Isilon, and we needed an NFS mount. Since the solution was performing very poorly, we chose Dell PowerStore with the NVMe disk, which solved our performance issue.
The overall energy consumption seems comparable to other products in the same class.
Performance was the biggest challenge we were looking to address by implementing Dell PowerStore. We were running our application on an Isilon, and it just couldn't perform because it was a very chatty application with high transactions.
What is most valuable?
Dell PowerStore is very simple to implement, and its user interface is very simple.
For how long have I used the solution?
I have been using Dell PowerStore for four months.
What do I think about the stability of the solution?
Dell PowerStore is a stable solution.
What do I think about the scalability of the solution?
Dell PowerStore is a scalable solution.
How are customer service and support?
The solution’s technical support is pretty decent.
How would you rate customer service and support?
Positive
What about the implementation team?
We implemented the solution through a reseller, CDW. Our experience with them for the implementation of Dell PowerStore was fine.
What's my experience with pricing, setup cost, and licensing?
The solution's price was comparable to other products for the use case, size, and setup. We did go with the NVMe disc and looked to do a capacity upgrade at one point.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder Owner at Interface
Feature-rich, simple to install, and has good performance
Pros and Cons
- "The main feature of Dell PowerStore is its support for NVMe as well as hybrid solutions."
- "We would consider this solution if the pricing is competitive with other options, as it offers a very good solution. However, the current price is slightly higher than the competition."
What is our primary use case?
Dell PowerStore is used in the BFS industry.
What is most valuable?
The main feature of Dell PowerStore is its support for NVMe as well as hybrid solutions.
We require the most up-to-date NVMe technology.
We like the performance of Dell PowerStore.
Most of the features are available, including support for NVMe and a mix-and-match of storage devices.
What needs improvement?
Dell PowerStore is quite expensive.
We would consider this solution if the pricing is competitive with other options, as it offers a very good solution. However, the current price is slightly higher than the competition.
For how long have I used the solution?
I have been working with Dell PowerStore for five years.
What do I think about the stability of the solution?
Dell PowerStore is stable. I would rate the stability of Dell PowerStore a ten out of ten.
What do I think about the scalability of the solution?
Dell PowerStore is a scalable solution.
We have more than 50 customers using Dell PowerStore.
We have a team of two or three people who deploy this solution.
We have 25 engineers.
How was the initial setup?
The initial setup is very straightforward.
The deployment process only took around thirty minutes.
What about the implementation team?
The deployment process is being handled by my technical team. As the owner of the company, I am not involved in the actual deployment.
What was our ROI?
Dell PowerStore is a good return on investment.
What's my experience with pricing, setup cost, and licensing?
There are no separate licenses required as all the basic licenses are included in the bundle.
The licenses required may vary based on the customer's specific requirements, such as for decompression, deduplication, disaster recovery data, log shipping, and so on.
What other advice do I have?
I would suggest considering Dell PowerStore for various other applications, such as file storage and video storage, due to its capabilities and features.
I would rate Dell PowerStore a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: September 2026
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