Typically, the customer uses it and we manage it. We primarily use it to host the sub server.
Service Manager at a computer software company with 51-200 employees
Straightforward with great snapshots and no complicated configuration
Pros and Cons
- "There is no complicated configuration for queries and calls. You just create a model and go."
- "The pricing could be lower. It is very expensive."
What is our primary use case?
How has it helped my organization?
snapshot policy you can take a versions as a backup in less than seconds and quickly created volumes from snapshot provide more flexibility and fast provisioning
compression and deduplication of overall hosted data maximize the benefits from the actual physical size with a ratio of 1:3 at least.
What is most valuable?
The usage of the system is very straightforward. It is simple and easy to use.
It has great snapshots. I can take a million snapshots and also schedule the timing.
There is no complicated configuration for queries and calls. You just create a model and go.
This generation of the product, overall, has been very nice.
It is stable.
The solution can scale.
What needs improvement?
There are a lot of features in IBM that we'd like to see in PowerStore as well. It has more deduplication and compression processes, all the storage, so that they do not depend on the tool embedded in the cluster.
The pricing could be lower. It is very expensive.
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May 2026
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For how long have I used the solution?
I've been using the solution for at least six months.
What do I think about the stability of the solution?
The stability is good. It is reliable. There are no bugs or glitches and it doesn't crash or freeze. It's been perfect so far.
What do I think about the scalability of the solution?
The solution can scale. We can attach an expansion as needed. So far, seeing as how I haven't collected all of the information in regard to scaling, I'd rate it seven out of ten.
We have three storage admins. The customer likely exceeds 20,000 users globally.
The client does not have plans to increase usage at this time.
How are customer service and support?
I've contacted technical support, They are fine. They are helpful and responsive.
Which solution did I use previously and why did I switch?
We have received a new storage device from HP. It is MSA storage.
How was the initial setup?
While I did not see the deployment, my understanding is that it is easy.
What's my experience with pricing, setup cost, and licensing?
The price is very, very expensive. It is more expensive than IBM, for example. Likely the cost is $400,000 whereas IBM may be $250,000. This is a one-time payment to buy the device. There are no subscription costs. There are no other costs for support.
Which other solutions did I evaluate?
We've looked into IBM SS7 300 as well. I'd recommend it as it has many abilities. It can carry some uploads from storage clusters.
What other advice do I have?
We are service providers.
The solution is on-premises at our company and we manage it for the customer remotely via a private cloud.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Coordinator Team Infrastructure at a tech services company with 11-50 employees
Offers great speed and deduplication functionality to users
Pros and Cons
- "The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization."
- "After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product."
What is our primary use case?
I use Dell PowerStore in my organization mainly for our server environment, so all of our virtual servers run on it. I also use Dell PowerStore in my organization to clone our environment to a test environment and some storage devices. The aforementioned details explain the main reason why our organization prefers Dell PowerStore.
How has it helped my organization?
With new features in the product, my organization hopes to get some more output. When our organization moved Dell EMC XtremIO to Dell PowerStore, we knew that the functionalities revolving around cloning and copies would become a little slower, but we made the decision to do so because it was cheaper for our environment, making it a cost-based decision.
What is most valuable?
The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization. Our organization also has Dell EMC XtremIO, which is a bit faster, though Dell PowerStore alone is more than enough for us.
What needs improvement?
After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.
For how long have I used the solution?
I have been using Dell PowerStore for two or three years.
What do I think about the stability of the solution?
My company faces issues when we attempt to update Dell PowerStore, but under normal circumstances, we don't face any issues with the product.
How are customer service and support?
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are early to address some of our issues since, in our organization, we have multiple appliances and storage areas, and to maintain it at a level, it's very difficult. My organization needs to create an incident and schedule a call with Dell's support team, which sometimes can be a bit of a rough process.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The implementation phase of the product was not difficult. An engineer from Dell came to our company to install Dell PowerStore, and afterward, we configured the zones and WWNs, and the product started to work perfectly. There were no problems at all with the implementation phase of the product.
I don't know how much time the deployment process takes since one of my colleagues handles it, as I am only a supervisor.
What about the implementation team?
A third-party help was required to install the product.
Which other solutions did I evaluate?
My company chose Dell PowerStore over other products mainly because we have very good contact with Dell in the Netherlands. My company uses the server and storage devices from Dell. Our company's main support is from Dell. My company did take a look at Pure Storage. With the discounts and everything from Dell, my company runs about 30 servers, which cannot be the storage provided by Pure Storage.
What other advice do I have?
In my organization, there were no problems or challenges that we wanted to address through the implementation of Dell PowerStore.
I don't know how much money my organization saved after moving from Dell EMC XtremIO to Dell PowerStore, but I know that we have received some discounts from Dell. I don't know what the prices were when my company chose Dell EMC XtremIO or Dell PowerStore.
My organization doesn't use CloudIQ to manage and analyze Dell PowerStore.
I don't know how my organization assesses Dell PowerStore for its overall energy consumption. I don't know what kind of power it uses for anything.
I know that Dell PowerStore is a bit, if not much, better when it comes to areas like significant data consolidation and footprint reduction when compared to Dell EMC XtremIO. Dell EMC XtremIO was also a very good product for areas like significant data consolidation and footprint reduction.
It is a good product, considering my assessment of Dell Technologies' environmental, social, and governance values. My organization maintains good contacts with Dell, and Dell also supports us by providing good governance.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerStore
May 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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Dellemc Vmware Solution Architect at SEE "Systems Engineering of Egypt"
reliable and easy to set up with good data reduction capabilities
Pros and Cons
- "The solution is stable."
- "It doesn't support SSD or Flash."
What is our primary use case?
We primarily use the solution for storage and data reduction.
What is most valuable?
The initial setup is very straightforward.
The architecture is very good.
It's a reliable product.
The data reduction feature is quite useful. It has a good reduction ratio during migrations.
The solution is stable.
What needs improvement?
The solution only supports NPE. It doesn't support SSD or Flash. We'd like the option to be more flexible. If a customer finds out SSD is not supported, they will look for another option.
For how long have I used the solution?
I implemented the solution around two years ago. I haven't used it for very long.
What do I think about the stability of the solution?
It is a reliable, stable product. We haven't had any issues with it. Of course, it is not that old. That said, there are no failures and we have not had controller issues. there are no bugs or glitches.
What do I think about the scalability of the solution?
It is a scalable product. However, I have not needed to go and upgrade it or add more enclosures, et cetera. It can scale up. However, it can not scale out.
I have three customers that have already implemented the tool. More are coming online soon. Most of them are enterprises. We do expect expansion in the coming years.
How are customer service and support?
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Which solution did I use previously and why did I switch?
I'm also aware of HP, which is a very similar solution. Sometimes the pricing of HP can be better.
How was the initial setup?
The solution is very simple to set up. It is not a complex process. I monitor the process from a design and implementation point of view.
The deployment takes about 15 minutes if everything is correct and on-hand. Then you move on to the management and you can have the flow up and running. We do the configurations and create the volume and handle the storage of the whole system.
What about the implementation team?
I've implemented the solution three times at different sites. We implement the tool and do the migration. I work with a separate partner and we deploy to the users.
What's my experience with pricing, setup cost, and licensing?
The pricing is fixed. We have received a good price overall. Users must pay for the licenses. Most of the tools are included in an out-of-the-box delivery. There are no extra fees.
What other advice do I have?
We're partners.
The solution is acceptable for both small and large companies.
I'd advise new users to be mindful during the implementation process and make sure it is done right. They need to choose the correct solution and implement either block or unified. It's a good idea to look at the documentation before setting everything up.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Devops Engineer at Share technologies
High-performance and high-availability features but support needs improvement
Pros and Cons
- "Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued."
- "The customer service and support are bad."
What is our primary use case?
Our clients mainly use it for additional workloads in databases and EDI.
What is most valuable?
Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued.
What needs improvement?
There is room for improvement in the support.
For how long have I used the solution?
I have been using Dell PowerStore for over a year.
What do I think about the stability of the solution?
For stability, I would rate Dell PowerStore as a seven out of ten.
What do I think about the scalability of the solution?
The scalability varies depending on the model. The smaller models are not very scalable, while the larger ones offer better scalability. So it really depends on the specific model. For example, the 400 series models are less scalable.
Our customers are a mix of small, medium, or enterprise businesses.
How are customer service and support?
The customer service and support are bad. The response time from the support team was not very satisfactory. They also struggled with handling cases from different time zones.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate my experience with the initial setup a six out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
I would rate it as a six out of ten, one being cheap and ten being expensive, because pricing depends on the model and negotiation. Sometimes we manage to get good discounts, sometimes not.
It's an all-inclusive license, so there are no additional charges. It's a one-time license fee for the device.
What other advice do I have?
Overall, Dell PowerStore is a good platform, but it's not the best, in my opinion, due to the support issues and stability concerns.
Additionally, the shift from a storage controller to Dell servers as the controller is not ideal for a storage operating environment. Ultimately, it's a Dell Server working on the software for PowerStore.
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
President at Pinnacle Computer Services, Inc.
Efficient, robust, and user-friendly
Pros and Cons
- "This solution is highly flexible and offers efficient online compression capabilities."
- "The cost of technical support is high."
What is our primary use case?
We are in the process of replacing our current SANs, FTP servers, and NAS servers, and have already implemented the new SAN solution.
What is most valuable?
This solution is highly flexible and offers efficient online compression capabilities.
The equipment is standardized and can be easily upgraded by replacing the controllers.
The disk sizes are also quite adequate, and the solution is user-friendly. Additionally, it offers extremely fast performance.
One of the benefits of their continuous improvement approach is that each update comes with additional features, without any extra charges for previously missing functionalities.
What needs improvement?
The cost of technical support is high.
For how long have I used the solution?
I have been working with Dell PowerStore for two and a half years.
What do I think about the stability of the solution?
Dell PowerStore is extremely stable.
I haven't had any issues.
What do I think about the scalability of the solution?
The scalability of the technology is excellent.
One of the enhancements made since last year is the inclusion of NVMe in each shell. By continually extending NVMe, the drives can now reach up to 15 terabytes, which may differ from previous specifications.
Although the claimed four-to-one compression ratio may actually be closer to two point eight, or three, it is marketed as four, and it comes with a compact footprint.
How are customer service and support?
Technical Support is pretty good.
We've received an email or a phone call.
The higher the scale, the more expensive it is.
When you buy it, it comes with a three-year service agreement, but it is quite pricey. However, it includes everything for our response and everything.
How was the initial setup?
The initial setup process for Dell PowerStore is straightforward and easy to follow. Even when using a fiber channel, which supports speeds of 10 and 25 gigabits per second, the setup is relatively simple.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Dell PowerStore has been priced aggressively, especially when compared to other NVMe storage options. It is likely one of the most cost-effective options for organizations seeking a pure NVMe play in terms of pricing.
What other advice do I have?
I would rate Dell PowerStore a ten out of ten.
It's an aggressive box. It's a real departure. From everybody else.
We are a partner with Dell.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security Officer at Videocon Intelligent Security Private Limited
Good compression and an easy setup but needs more reliable support
Pros and Cons
- "The compression is excellent."
- "The support is not very good."
What is our primary use case?
We are using and providing storage. This is all-flash storage.
What is most valuable?
The compression is excellent. It helps save space and allows us to allocate more space to the client.
The initial setup is easy.
What needs improvement?
The support is not very good.
It could be more scalable.
For how long have I used the solution?
I've been using the solution over the last year.
What do I think about the stability of the solution?
The solution is stable. They did not have a stable version last time. It's better now.
What do I think about the scalability of the solution?
The product is not too scalable. We only have 800 to 900 terabytes. It has a set level of storage available.
We have four projects using PowerStore. That's 300 to 500 users.
How are customer service and support?
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an engineer when we need one. Their level three admins are hard to track down.
Which solution did I use previously and why did I switch?
We've also used HP 3PAR.
How was the initial setup?
The initial setup was very straightforward.
It only takes one to two hours to deploy when you are talking about racking. We just need to mount the solution to the rack and do the physical connecting between everything. We'll also handle the allocation of policies, et cetera.
What's my experience with pricing, setup cost, and licensing?
Customers decide on the capacity and then pay for the solution. they do not have to procure licenses. They may have to pay for extra licenses for external applications.
What other advice do I have?
We're using the latest version of the solution.
We're an end-user and provider.
I'd recommend the solution for small to medium-scale products.
I would rate it seven out of ten. There's not good support here in India, which is an issue.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Presales System Engineer at Onetech Business Solutions
Great migration performance with unlimited scalability
Pros and Cons
- "Migrations are very easy and fast."
- "The solution saves customers time and money because it handles migrations quickly and does not require additional IT resources or staff."
- "More demonstration and training options are needed."
- "Products that are not native sometimes cause migration issues."
What is our primary use case?
Our company partners with the solution to offer customers storage as a service. We currently use the solution internally for our data center and to conduct tests or demos.
We have not yet used the solution for customers because product lead time is slow and long.
How has it helped my organization?
We are focused on providing our customers with quality service. The solution saves customers time and money because it handles migrations quickly and does not require additional IT resources or staff.
What is most valuable?
The solution's scalability, capacity, and performance are great.
Migrations are very easy and fast. The solution works well with native products such as VxRail, Unity, or VMware.
What needs improvement?
Products that are not native sometimes cause migration issues.
The solution should include access to Dell Demo Center. Our prior partnership included it and I was able to learn more about products, schedule demos, view functionalities, and run tests in real-time. Without access, I have to wait to get answers to my questions.
More demonstration and training options are needed. It is important to understand the solution before speaking with customers about its functionality and benefits.
Documentation and videos are not very rich and should include the whole interface with detailed information that can be shared with customers.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
We don't have enough use cases to determine overall stability. The solution does perform well when scaling.
What do I think about the scalability of the solution?
The solution's scalability is great. Customers view this as an advantage because they can roll out in stages.
Which solution did I use previously and why did I switch?
The company previously used Dell Demo Center.
In my role as presales engineer, I implement products for a demo environment. I have knowledge of HPE 3PAR and NetApp but have worked almost exclusively with Dell products for twelve years.
How was the initial setup?
The setup is advertised as plug-and-play but it is not quite that easy.
What about the implementation team?
We installed the solution in-house for our demo environment.
What's my experience with pricing, setup cost, and licensing?
The price is high compared to the Tunisian market. The solution is T-level but is not priced that way. Customers want the option to scale in or out while managing costs.
We are using PowerStore 1000 but that is already secondary level since 1200T and 1200X have been released.
The price is more exciting when you consider the solution's scalability and performance.
Which other solutions did I evaluate?
We were already with Dell so we knew the solution would easily manage our migrations.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Manager, Data Center Practice at a tech services company with 1,001-5,000 employees
Good block storage with responsive support and an easy implementation process
Pros and Cons
- "The solution is extremely stable."
- "For our demo lab, before we got PowerStore, we were running on a really outdated storage platform that was running out of space and didn't have enough internal resources to be able to power our customer demos, and this product really helped facilitate and we do quite a few PowerStore demos since we have that device."
- "It's also only supported with a limited amount of switches."
- "The networking was difficult and complicated. It took as long to configure it correctly for the networking, as to roll it out."
What is our primary use case?
We are a reseller, and we use them to demonstrate to our customers the PowerStore interface as well as to power our own lab demos, running vCenter, NSX, and other software utilities.
How has it helped my organization?
For our demo lab, before we got PowerStore, we were running on a really outdated storage platform that was running out of space and didn't have enough internal resources to be able to power our customer demos. This product really helped facilitate and we do quite a few PowerStore demos since we have that device.
What is most valuable?
Our older PowerStore is where most of our demos are located. We're just using it as a block of storage and storage to power the VMware environment. That's been our main use case.
What needs improvement?
The networking was difficult and complicated. It took as long to configure it correctly for the networking, as to roll it out. It would be good if there was a way to simplify the network complexity.
It's also only supported with a limited amount of switches. If I hadn't bought the Dell switches, I would've had some issues with my legacy switches. That's been our number one issue with customers, when they say, "oh no, I'm going to use this other switch."
For how long have I used the solution?
We have two PowerStores. We have one that's three years old, and we have a new one we just implemented a couple of weeks ago.
What do I think about the stability of the solution?
The solution is extremely stable. We haven't had any issues with it.
What do I think about the scalability of the solution?
We only have the product in one location. Only six people have touched the solution. That's between the people who maintain it and sales architects who use it for demonstrations.
How are customer service and support?
We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email within 15 minutes saying "you had an unexpected node failure, and do you need help?" They were on top of it. They are right there and they reach out proactively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had Compellent previously and that had aged out. It was six years old. Then we had EqualLogic that was in place just for NAS storage. That one also aged out and was running out of space. This product replaced both of those units.
How was the initial setup?
I was involved in the initial setup of this solution. It was pretty straightforward. With the first implementation, we were done in about 12 hours. That included the networking switches. The unit, PowerStore itself, is probably deployed in only six hours.
The solution requires maintenance. I am not the one who performs the maintenance. Our lead engineer handles it.
What about the implementation team?
We used Dell Professional Services during the implementation. I also had my lead PowerStore engineer and some of our sales architects shadow it, as well as a couple of my other engineers who hadn't used PowerStore. Dell let us have about four people shadow the installation so that my staff could get some knowledge as it got deployed.
What was our ROI?
We've seen an ROI. We're a reseller. Being able to do those demos for our customers helps us sell more products.
What's my experience with pricing, setup cost, and licensing?
I don't really have any line of sight on the pricing. I heard it's comparable to the other Dell storage units.
What other advice do I have?
I'd rate the solution ten out of ten. It's a really good product.
I'd advise potential new users to have a demo or do a hands-on lab to try it out. Also, make sure you buy supported switches.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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