Microsoft 365 Business Reviews

We are building the WorkPoint 365 solution on top of Microsoft 365. It is being used for managing all unstructured information; document management, project management, contract management, HR, quality management and any other business solution in need of document or case management. We fully integrate the solution to Teams, Outlook, Office, the Power Platform, Power BI and other business applications, incl. ERP.

It has made all unstructured information available anywhere, anytime. With the WOrkPoint 365 solution we have full integration between Microsoft 365 components like Teams, Power Platform, etc. 

From our side, the solution's most valuable aspect is the integration to the different tools around it now - such as Power BI, Teams and Power Platform and all the other products that become a total integrated solution when you're working with WorkPoint 365.

The solution is fast and performing well. 

Both on the usability side and integration side and especially around AI with Microsoft's new product VIVA, the solution is very interesting.

The initial setup is pretty simple.

The solution is improved now by adding still more AI based features, and that will of very interesting to follow. Integrating to Microsoft's new VIVA products enables fantastic new features.   

We've been using the solution since the very beginning. It's been since around 2004 at this point. It's been as much as 15 years or so.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's good overall.

We have tools to overcome any scalability issues and the solution is in use with 1000's of users. We have a long experience with providing solutions in this space and we see customers running mission-critical solutions that have thousands of users. We have found a way around scalability issues, for us, scalability isn't a problem.

No. 

The initial setup is not overly complex. It's very easy to use for users. There's of course some consideration to think about from an IT perspective and from an architecture and governance angle, but the WOrkPoint 365 solution enables good governance. 

In general, however, a company shouldn't have any issues with the implementation.

Support is available. 

Many SIs have skills. 

We save significant time and cost and improve quality and capacity. Th fact that all information lige documents, mails, chats drawings, etc. is available in one place is invaluable for the business.  

It's competitively priced compered to what you get. 

Several other technologies was evaluated. 

We are a Microsoft Gold partner.

While we deploy to the cloud, we do have clients that use the on-premises deployment model.

Our company provides functions on top of Microsoft 365. That means that we obviously fill some gaps and we have developed specific solutions for document management and cache management and project management and stuff like that. We are adding functions to Office 365 and Microsoft 365 with WorkPoint 365.

I'd advise that other organizations should think of it as a platform. It's a platform where you can actually start in one place and develop in so many other areas with WorkPoint 365. 

We are primarily using it for multiple things, including setting up meetings and calendar integration. 

This is a good product that meets all of my requirements.

Office 365 could be more secure.

I have been using Microsoft 365 Business for a few years. I joined my current company about two months ago, and have been using it here since that time.

This is a stable product.

Office 365 is scalable. We have more than 2,000 users.

I have not needed to contact the technical support from Microsoft.

When I was given my laptop, this solution was pre-configured.

Our in-house IT team is responsible for deployment and maintenance.

I would rate this solution a seven out of ten.

We use the solution throughout the company for business purposes. We use a variety of its applications.

The solution is very stable. The performance, overall, is quite good.

The scalability, overall, has been very good.

We have found Microsoft 365 Business to be very user-friendly. It's easy to navigate.

The initial setup is simple and straightforward. It's not too hard to set it up yourself.

Overall the product meets our needs.

The solution has pretty good security baked in.

Microsoft has pretty good technical support on offer. They are helpful.

Overall, I can't recall feeling any features were missing. The solution meets our needs. There isn't anything that is lacking.

It would be ideal if the solution offered a free version. Currently, there are only paid options available.

I've been using the solution for about three years at this point. It's been almost that long at least.

The product is reliable. It offers good performance. We've found it to be quite stable. It doesn't have bugs or glitches. It doesn't crash or freeze at all. It's great.

We have found that Microsoft 365 Business scales very well. If a company needs to expand it, it can do so easily.

Currently, we have about 50 people on the solution.

We do plan to continue to use the solution. We have not plans to change.

Technical support has been very good. They are knowledgeable and responsive. We have been satisfied with the level of service we receive.

We did not previously use another solution. We've always only used Microsoft 365 Business.

The initial setup was not complex. It was very straightforward. Due to its relative ease of use, the initial setup was easy. A company shouldn't have any issues with it.

While I cannot recall the exact amount of time it took to deploy the solution, I can say that it was very fast. It doesn't take long.

The maintenance is pretty basic. You don't need a large amount of staff to watch over it.

I handled the implementation myself. I did not need the assistance of an integrator or consultant. It's easy to do on your own.

We pay a licensing fee. I can't say if it is expensive or not as I've never looked at other products to compare services and pricing.

We've never compared the solution to another product.

We are using the latest version of the solution. I'm not sure of the exact version number.

I would rate the solution at a nine out of ten. So far, it's met our needs. I have no complaints. I'm very happy with it.

We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.

The storage aspect of the solution is very useful for us.

I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important. 

The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.

I like the fact that everything is online. It makes the solution very accessible.

I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.

The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.

I've been using the solution for between six months and a year or so at this point. It hasn't been that long.

The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.

The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.

Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.

I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.

We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.

We previously used WebEx.

I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.

We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

I'm a customer and end-user.

I'm not sure which version of the solution we're using. I don't know the version number.

I presume that we intend to continue to use the solution going forward.

I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.

We use Microsoft 365 for communication and collaboration in regard to typical business activities like drafting documents, spreadsheets, and PowerPoint presentations.  

Within our organization, on a daily basis, there are roughly 400 users, using this solution. We definitely plan to keep using this solution in the future.

Microsoft 365 Business includes SharePoint which is a really good tool. MS Forms is also a very good tool for data collection. Plus, there are so many apps that you can integrate with this solution.

Many things could be improved but I cannot be specific because there are so many applications.

I've been using Microsoft 365 Business since it first hit the market.

Microsoft Office is a longstanding product. It's easy to use and install. It's very stable.

It's a truly scalable solution

I used some free and open alternatives but feature-wise those are far behind O365 

Easy installation process

In-house

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

We are basically using the Office products. We are using Word for business documents, Excel for spreadsheets, and Powerpoint for presentations.

What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically.

I am pretty happy with its features. However, it could be cheaper for long-term business use.

I have been using this solution for about a year.

It is absolutely stable. There are no issues with that.

I suppose it is scalable because you can install it on more laptops with just additional licenses. It seems pretty easy to manage. I don't manage it myself, so I'm not sure. 

We have between 15 and 20 users in our organization who use this solution.

I have not used Microsoft support because I never had any issues.

I believe so. I think you log in to Office 365, and it installs the stuff for you. 

It was already preloaded when I got the laptop. You don't need anyone from the technical team for its deployment.

It is probably not cheap, but you can't really compare it with anything else.

I would recommend this solution. It has everything that I need, and I plan to keep using this solution.

I would rate Microsoft 365 Business a nine out of ten.

I use the solution for documentation.

It is easy to use and the features are good.

The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer.

I have been using the solution for more than a year.

The solution is scalable to meet your needs. We have tens of thousands of users using this solution in my organization.

Our technical team did the implementation of the solution.

We pay for a corporation license.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

I am using Outlook, Word, and Excel. I am not using any of these tools or applications to the full extent of what they can do. I am only scratching the surface.

The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive.

It is very stable and fast. It is also user-friendly and scalable.

It can have more integrations between the applications that are there within this product. In the newer version of Teams, there are some new features that allow you to share directly from Outlook, etc. It would be good if they continue to explore these types of integrations between applications.

I have been using this solution for three years.

It is stable, and it is highly used everywhere. I didn't stumble upon any bugs in the product.

It is scalable. In my company, we currently have only one user, but in my previous company, there were 30,000 users.

I never had to use their technical support.

Its installation is really straightforward for an end-user. It took 30 minutes to one hour. The duration depends on the type of package that you have, that is, whether you have the full package with Outlook, Excel, and the rest of the applications.

I installed it myself.

I would recommend this solution. I plan to keep using it.

I would rate Microsoft 365 Business a nine out of ten.