Microsoft 365 Business Reviews

We use Microsoft 365 for communication and collaboration in regard to typical business activities like drafting documents, spreadsheets, and PowerPoint presentations.  

Within our organization, on a daily basis, there are roughly 400 users, using this solution. We definitely plan to keep using this solution in the future.

Microsoft 365 Business includes SharePoint which is a really good tool. MS Forms is also a very good tool for data collection. Plus, there are so many apps that you can integrate with this solution.

Many things could be improved but I cannot be specific because there are so many applications.

I've been using Microsoft 365 Business since it first hit the market.

Microsoft Office is a longstanding product. It's easy to use and install. It's very stable.

It's a truly scalable solution

I used some free and open alternatives but feature-wise those are far behind O365 

Easy installation process

In-house

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

We are basically using the Office products. We are using Word for business documents, Excel for spreadsheets, and Powerpoint for presentations.

What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically.

I am pretty happy with its features. However, it could be cheaper for long-term business use.

I have been using this solution for about a year.

It is absolutely stable. There are no issues with that.

I suppose it is scalable because you can install it on more laptops with just additional licenses. It seems pretty easy to manage. I don't manage it myself, so I'm not sure. 

We have between 15 and 20 users in our organization who use this solution.

I have not used Microsoft support because I never had any issues.

I believe so. I think you log in to Office 365, and it installs the stuff for you. 

It was already preloaded when I got the laptop. You don't need anyone from the technical team for its deployment.

It is probably not cheap, but you can't really compare it with anything else.

I would recommend this solution. It has everything that I need, and I plan to keep using this solution.

I would rate Microsoft 365 Business a nine out of ten.

I am using Outlook, Word, and Excel. I am not using any of these tools or applications to the full extent of what they can do. I am only scratching the surface.

The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive.

It is very stable and fast. It is also user-friendly and scalable.

It can have more integrations between the applications that are there within this product. In the newer version of Teams, there are some new features that allow you to share directly from Outlook, etc. It would be good if they continue to explore these types of integrations between applications.

I have been using this solution for three years.

It is stable, and it is highly used everywhere. I didn't stumble upon any bugs in the product.

It is scalable. In my company, we currently have only one user, but in my previous company, there were 30,000 users.

I never had to use their technical support.

Its installation is really straightforward for an end-user. It took 30 minutes to one hour. The duration depends on the type of package that you have, that is, whether you have the full package with Outlook, Excel, and the rest of the applications.

I installed it myself.

I would recommend this solution. I plan to keep using it.

I would rate Microsoft 365 Business a nine out of ten.

Interestingly, for one of my customers it is a hybrid model. With several others, it's on-premise and some of them are moving towards cloud only.

The feature that I have found most valuable is the ability to work everywhere on every kind of device, because I'm a Mac addict and actually it's quite good on the Mac.

In terms of what could be improved, sometimes it is quite hard to get a grasp on what features are going to be available at what time. For instance, we had to wait for a very long time on the breakout rules in Teams. There is a roadmap and there are also some blog posts, but you never know when you're going to get it. So it would be preferable to get it more in advance.

Because it is such a large suite of applications, it would be beneficial to have less overlap. So for instance, you have the Power Platform and you have all kinds of applications that you can use. But there's also the Teams Platform, which has an overlap with Kaizala, and Kaizala is not developed anymore. So that would be something to think about.

The other feature that could be improved is the management of the Waffle, the start menu of Office 365. It is quite limited in how you can manage that menu. Some of my customers want to use it as a portal from a SharePoint perspective and they want to have some application files in there. They don't want the whole feature set. Waffle management could be better.

I have been using Microsoft 365 Business for about five or six years. I only started my company last February, so from my company perspective, it's only been a year. But I do have experience with Office 365 for many years now.

In terms of stability, I haven't found any limitations, accept at the beginning of the COVID-19 period. Initiation of OneDrive and SharePoint was kind of tardy because of the massive use of Teams at that moment. So Microsoft kind of scaled down and that was noticeable, but that's basically it and it was fixed.

I was in contact with technical support because my hosting provider could not find the problem. Microsoft contacted me directly within a matter of one hour or so, the issue was detected and it was solved within the next hour. So that was okay.

I am absolutely satisfied with Microsoft technical support.

The initial setup is very straightforward.

It is a fair price but sometimes the licensing can be quite complex. In that case you have to fly in a license expert, but I think for small businesses it's very cost efficient. It would be beneficial if was be a non-profit license model for healthcare organizations. In this case, they tend to just use a limited amount of functionality in the Microsoft 365 because of the pricing.

My advice to anyone considering Business 365 is to go use it. It is a brilliant service delivery solution for small businesses as well as for larger businesses that don't want to be responsible anymore for their on-premise environment because if that should fail there is a loss of information and a loss of productivity, which they cannot afford. 

On a scale of one to ten, I would give Microsoft 365 Business an eight.

Our primary use case of this solution is for Microsoft Teams. We are customers of Microsoft.

Teams is the most valuable feature of 365 and I also appreciate that the solution is able to provide many different features such as cloud, OneDrive, Office, emails, etc. 

UINUX for Microsoft 10 is so heavy for our users. For my students and staff it's sometimes slow to access the application, there are connectivity issues. I think Microsoft needs to make a light version for UINUX. I'd like to see an engine included. 

I've been using this solution for six months. 

This is a stable solution. 

The solution is scalable - we have around 2,000 users in our company.

We initially look on the internet to solve any problems and if we can't solve the issue we contact customer service. They provide good support. 

The initial setup is straightforward.

I would recommend this solution. 

I rate this solution an eight out of 10. 

I am in charge of the collaboration piece of this. We use 365 Business as a whole. We use almost all the tools.

It is easy to deploy and do the settings. It has also been stable. 

Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time.

The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see.

I have been using this solution for less than a year.

It has been stable so far.

We have about 4,000 users.

They are doing a great job. We go and create a ticket, and then someone responds. If required, we are also able to escalate stuff, but their support is not that fast. It should be faster.

It is easy to deploy and do the settings.

Our infrastructure team is responsible for its upgrade and maintenance. 

I would recommend this solution, but it depends on the user base and company. We are a government organization, and it works for us. I would recommend it for other government organizations. Our county and other counties are using this solution.

I would rate Microsoft 365 Business an eight out of ten.

We are using email and other office systems.

I would like to see cheaper licensing fees.

I have been using Microsoft 365 Business for several years.

It's a stable solution.

We have 300 users in our organization and we plan to continue using it.

We have only contacted technical support a few times. Lately we not satisfied with the support.

The initial setup was straightforward. It was easy to install.

We have a team of three technicians to deploy and maintain this solution.

It's an expensive solution.

I can recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Our main uses for this product are PowerPoint Slides, Excel, and Word. There are the main business use cases. We also use Outlook, Skype for Business, and Teams.

All of the individual features and components are good, although the one that I like best is Microsoft Teams.

It is a collaborative platform, so you can do everything in one place.

In Microsoft Teams, there is a lot of opportunities to improve. For example, search capabilities should be improved. When performing a search within Teams, it should also search through Outlook, files, and the other areas of the system. This is something that is missing within the collaboration platform.

In the future, a dashboard should be included.

We have been using Microsoft 365 Business for almost two years.

So far, this product has been stable and we have not experienced any challenges.

We have more than 2,400 users and do not have plans to increase usage.

The technical support is pathetic.

The current deployment that we have was quite simple. However, we are planning to integrate it with Cisco, and once that is complete, we will know how complex it is.

This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license.

My advice for anybody who is implementing Microsoft 365 Business is to have some in-house capability, as we do. This is the best way to engage with this product.

I would rate this solution a seven out of ten.