Microsoft 365 Business Reviews

I am in charge of the collaboration piece of this. We use 365 Business as a whole. We use almost all the tools.

It is easy to deploy and do the settings. It has also been stable. 

Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time.

The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see.

I have been using this solution for less than a year.

It has been stable so far.

We have about 4,000 users.

They are doing a great job. We go and create a ticket, and then someone responds. If required, we are also able to escalate stuff, but their support is not that fast. It should be faster.

It is easy to deploy and do the settings.

Our infrastructure team is responsible for its upgrade and maintenance. 

I would recommend this solution, but it depends on the user base and company. We are a government organization, and it works for us. I would recommend it for other government organizations. Our county and other counties are using this solution.

I would rate Microsoft 365 Business an eight out of ten.

We are using email and other office systems.

I would like to see cheaper licensing fees.

I have been using Microsoft 365 Business for several years.

It's a stable solution.

We have 300 users in our organization and we plan to continue using it.

We have only contacted technical support a few times. Lately we not satisfied with the support.

The initial setup was straightforward. It was easy to install.

We have a team of three technicians to deploy and maintain this solution.

It's an expensive solution.

I can recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business an eight out of ten.

Our main uses for this product are PowerPoint Slides, Excel, and Word. There are the main business use cases. We also use Outlook, Skype for Business, and Teams.

All of the individual features and components are good, although the one that I like best is Microsoft Teams.

It is a collaborative platform, so you can do everything in one place.

In Microsoft Teams, there is a lot of opportunities to improve. For example, search capabilities should be improved. When performing a search within Teams, it should also search through Outlook, files, and the other areas of the system. This is something that is missing within the collaboration platform.

In the future, a dashboard should be included.

We have been using Microsoft 365 Business for almost two years.

So far, this product has been stable and we have not experienced any challenges.

We have more than 2,400 users and do not have plans to increase usage.

The technical support is pathetic.

The current deployment that we have was quite simple. However, we are planning to integrate it with Cisco, and once that is complete, we will know how complex it is.

This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license.

My advice for anybody who is implementing Microsoft 365 Business is to have some in-house capability, as we do. This is the best way to engage with this product.

I would rate this solution a seven out of ten.

It is pretty secure. Although it is on the cloud, it has features such as two-factor authentication for making our enterprise data secure. 

Its availability is very valuable. It is always up, and we've never faced a downtime with it until now.

Its price could be better.

I have been using this solution for more than three years.

It is pretty stable.

It is pretty scalable. Currently, we have around 70 users. We plan to keep using this solution and increase its usage in the coming few months. 

Their technical support is good. We never had any challenge with Microsoft support. They have been very prompt when we needed help.

We had an open-source mailbox. We are primarily looking at Exchange, but because we have a small IT team, we wanted something that can be easily managed. We came across Microsoft 365. Because it is on the cloud, it takes away the management headache.

Its setup was pretty fast. You need just one person for its deployment.

It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. 

It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost.

I would absolutely recommend this solution. We plan to keep using this solution, and we are going to buy new licenses soon. It has a lot of automatic upgrades, and they keep on coming up with security fixes and interesting features. There were a couple of features that were not available when we bought it, but over a period of time, they have included all those features in it.

I would rate Microsoft 365 Business a ten out of ten.

We use the modules for non-specific, everyday tasks including Word, Outlook, Excel, PowerPoint, Project, and others.

The latest update has got a lot of bugs and it is causing us problems.

The stability should be improved.

We have been using Microsoft 365 Business for between two and three years.

This product should be more stable.

The scalability is okay. We have more than 300 users in the organization.

I don't have any experience with Microsoft's technical support.

Prior to using Microsoft 365 Business, we used an Oracle project.

Our technical team was responsible for deployment. I was not personally involved.

We probably have about three people who are in charge of deployment and maintenance.

We pay regular licensing fees to continue using Microsoft 365 Business.

I don't have a specific answer as to whether I would recommend it to others. It depends on the situation.

At the moment, we plan to continue using it in the future.

I would rate this solution a six out of ten.

We are using this solution for emails on the cloud.

I don't think that there is anything that needs to be greatly improved with this product.

The user interface needs some improvement.

I have been working with Microsoft 365 Business for two years.

We are using the latest version.

Microsoft 365 Business is a stable product.

It's a scalable solution. We have approximately 2500 users in our organization.

We are satisfied with technical support.

Previously, we used Zimbra.

We have not completed the installation outselves. We outsourced it.

We have a full team to maintain this solution.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

We use its email capabilities, calendars, and office productivity applications. We use it on the main platform, and we are using its latest version.

Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams.

Its pricing plan should be better.

I have been using Microsoft 365 Business for approximately three years.

It is stable.

It is scalable and flexible. We have approximately 110 users.

We haven't contacted them yet. We haven't had any technical issues so far.

We started with Office 365. We've always been with Microsoft.

Its installation was easy. It took us a day.

We did it on our own. We had three people for its installation.

It is expensive, and its price can be better.

I would recommend this solution to other users because Microsoft is experienced in the business world. They're more competent in business processes as compared to other vendors, who are more consumer-based rather than business-functionalities-based. We plan to keep using this solution. We trust our future with Microsoft 365.

I would rate Microsoft 365 Business an eight out of ten. I'm satisfied with this solution.

Channel access is the most valuable feature. I can access it via any machine. I can access it via Android application, via my browser, or via the Windows application. That is one reason I like it. 

The multi-functionality is another valuable feature. It has quite a lot of functionalities that enable us as a business to run.

User access costs need improvement.

Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue. 

I have been using Microsoft 365 Business for four years. 

It's a stable solution. We haven't had any problems.

We are good with scalability. We have also not expanded our processes that much to experiment with scalability.

We have a vendor who assists us with the customization. We are looking into upgrading. I've tried to experience the cloud version and it has some also multi functionalities. We are looking into the AI features that we've really liked to input into our processes. We are also looking to upgrade the solution so that we can have the AI functionality. 

We used a third-party for the deployment. They helped us do some customizations. We haven't had any challenges with the setup.

When we look at the roadmap, we see they are moving with the current trends in technology. So you won't have a solution whereby there are no upgrades from its functionalities. Microsoft is well established on the foothold and the business processes. They understand the key business processes that are required to be supported by an ERP. I would recommend it to another client.

I would rate Microsoft 365 Business an eight out of ten.