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it_user917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Reseller
Constantly updated and has a vast number of applications available
Pros and Cons
  • "The most valuable feature is Microsoft Teams."
  • "There are loads of holes in security and I'd like to see better integration with security products."

What is our primary use case?

I have been using this solution for about five years.

This solution is a SaaS application, so it's always a public-cloud based deployment.

What is most valuable?

The most valuable feature is Microsoft Teams.

What needs improvement?

Improvements can be made with the governance and compliance of this solution.

The migration from tenant to tenant can be improved.

There are loads of holes in security and I'd like to see better integration with security products.

What do I think about the stability of the solution?

Stability is not a problem.

Buyer's Guide
Microsoft 365 Business
May 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

We have not needed to contact technical support for this solution.

How was the initial setup?

The initial setup is pretty straightforward once you know what you are doing. There are enough guides and documentation out there to help you.

What other advice do I have?

This solution is updated on a monthly basis.

My advice to anybody who is researching this solution is to understand what you are buying. Microsoft 365 is a huge product. Depending on which plan you purchase, there are a plethora of applications available to you. It's important to understand what those applications can do for you.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1711272 - PeerSpot reviewer
General Manager at a construction company with 1-10 employees
Real User
Reliable and scalable
Pros and Cons
  • "This product is reliable."
  • "Outlook doesn't sync with Google Calendar."

What needs improvement?

An area for improvement would be for Outlook to sync with Google Calendar.

For how long have I used the solution?

I've been using Microsoft 365 for five years.

What do I think about the stability of the solution?

This product is reliable.

What do I think about the scalability of the solution?

It is possible to scale up this solution.

What other advice do I have?

I would rate this product eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
May 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer1689051 - PeerSpot reviewer
DevOps Strategist at a marketing services firm with 1-10 employees
Real User
Easy to use and has good scalability
Pros and Cons
  • "Business 365 is very scalable and easy to use. I need to explore the features more, but I'm more or less happy with the features we are using right now."
  • "The price can always be improved."

What is our primary use case?

We are using Microsoft 365 for Outlook. SharePoint is on the backend of Teams and we store all our documents with that. But on the frontend, we are using Teams by itself rather than hooking onto SharePoint directly. We have about 12,000 users in the organization working with 365. 

What is most valuable?

Business 365 is very scalable and easy to use. I need to explore the features more, but I'm more or less happy with the features we are using right now.

For how long have I used the solution?

I've been using Microsoft for almost more than a year now.

How are customer service and support?

I haven't contacted Microsoft support directly. The backend team responsible for server management may have contacted them, but  I'm not aware of that.

What's my experience with pricing, setup cost, and licensing?

The price can always be improved. It's an organization-wide license, so I don't really handle that end of things. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1600164 - PeerSpot reviewer
Programme Manager at a tech services company with 11-50 employees
Real User
Scalable, reasonably priced, and easy to use
Pros and Cons
  • "The solution is very stable."
  • "The solution could improve the user interface a little bit to make it easier to navigate."

What is our primary use case?

We're primarily using Office 365 as a product suite, however, we do not use it from an operating system perspective. It's great for general productivity as well as for teamwork and collaboration.

What is most valuable?

The solution makes collaboration easy. 

It's great for productivity.

The solution is always available and easy to use. Your files are always very safe.

The solution is very stable. It's a reliable product.

The scalability is great.

The solution is reasonably priced.

What needs improvement?

The solution could improve the user interface a little bit to make it easier to navigate.

For how long have I used the solution?

I've been using the solution for about two years now. It hasn't been too long.

What do I think about the stability of the solution?

The solution is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is good. You seem to be able to add as many new users as you like. From that perspective, it scales well. 

We have about 15 users that regularly use the solution.

How are customer service and technical support?

I can't speak to any experience with technical support. I've never really dealt with them directly. Therefore, I wouldn't be able to speak to how helpful or responsive they are. 

How was the initial setup?

As a cloud-based solution, there isn't really any installation required. 

What's my experience with pricing, setup cost, and licensing?

We have a license that we pay for. It renews annually.

It could be cheaper, however, in general, it's affordable. 

What other advice do I have?

Since we use the cloud-based version, we're always using the latest version of the solution.

On a scale from one to ten, I'd rate the solution at a nine.

I'd recommend the solution to other users and other organizations. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1389192 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Real User
User friendly UI, flexible, and reliable
Pros and Cons
  • "The solution is very flexible and the UI is user-friendly."
  • "The installation is at a moderate level of difficulty. It could be easier to install."

What is our primary use case?

I am using the solution primarily for the SharePoint program that comes in this packaged solution. I use SharePoint for handling documents.

What is most valuable?

The solution is very flexible and the UI is user-friendly.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

We have approximately 5,000 users using the solution in my company.

How was the initial setup?

The installation is at a moderate level of difficulty. It could be easier to install.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization.

What other advice do I have?

We plan on continue using the solution. However, we do not have any other option. 

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees
Real User
An enterprise business solution that provides data security and more storage
Pros and Cons
  • "I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good."
  • "It would be better if Microsoft supported more integrations."

What is our primary use case?

We use it mainly for messaging and data storage. Mainly for storing OneDrive data.

What is most valuable?

I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good.

What needs improvement?

It would be better if Microsoft supported more integrations.

For how long have I used the solution?

I have been using Microsoft 365 Business for a couple of years.

What do I think about the scalability of the solution?

It's a scalable solution. We have over 65,000 users at the moment.

How was the initial setup?

The initial setup and deployment are easy.

What about the implementation team?

Nobody will implement this solution for you, whether you're a company or not. If you get a laptop, it's pre-installed. But if you do it from your home, doing your own DIYs, and you have mobile phones, your home laptops, and you need to install it on your own, you can do it. It's easy if you're familiar with Microsoft products.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Microsoft 365 Business an eight. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1024407 - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Good integration between Power BI and SQL, and good scalability
Pros and Cons
  • "The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great."
  • "The solution's licensing framework needs improvement."

What is our primary use case?

We primarily use the solution for business intelligence.

What is most valuable?

The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.

What needs improvement?

The solution's licensing framework needs improvement.

The integration of the SQL server development environment is a little bit difficult to handle. They should work to make this easier.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the scalability of the solution?

The solution is very scalable, but it gets more expensive as you grow.

How are customer service and technical support?

We haven't really contacted technical support.

How was the initial setup?

The initial setup is straightforward. We're working with a complex environment, so before we implemented it we tested it with a prototype and in pilot environments. You only need two people for maintenance.

What about the implementation team?

We had our own internal team implement the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive and gets more expensive if you have to scale.

What other advice do I have?

We use both the cloud and on-premises deployment models.

I'd recommend the product. I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1595577 - PeerSpot reviewer
Graduate Trainee at a computer software company with 51-200 employees
Real User
Offers great versatility and very stable
Pros and Cons
  • "Offers very good versatility."
  • "Integration between Excel and the SQL Server could work more efficiently."

What is our primary use case?

This product is the go-to solution for all my office needs. 

What is most valuable?

I really like the versatility that Microsoft 365 Business offers. 

What needs improvement?

I'd like to see better integration between Excel and the SQL Server, it could work more efficiently and more quickly than it does. 

For how long have I used the solution?

I've been using this product for 10 years.

How are customer service and technical support?

I haven't used the technical support, I just Google any questions. 

How was the initial setup?

The initial setup is very straightforward and doesn't take much time, no more than an hour maximum. More than half of the staff in the company use 365. 

What's my experience with pricing, setup cost, and licensing?

Our IT department takes care of licensing and I'm not sure how that works. 

What other advice do I have?

I rate the solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.