Microsoft 365 Business Reviews

This solution is used for everything, the task, and the teams. It is a collaboration of all of the applications that are found in Office 365, but with one interface in which you can communicate between people.

We have some that have been deployed on a hybrid cloud, others that are just cloud, and some that are hybrids with an Active Directory that is on-premises and connected through Windows Azure. It connects to the cloud to sync all of the users from our campus.

For email assistance, or SharePoint or for sharing drives, it is all the cloud.

One of the O365 applications that made a huge impact is the Microsoft Teams that enhanced our communication in sharing files with online modification and execution helped in focusing our conversations and divide them into channels to have an efficient and effective output. Also chatting has been evolved to be not only sharing text but also solving problems instantly due to the ease of communication (Chat, Voice, Video). Work-From-Home became much easier then you can even imagine with O365.

These are the main things that help the business collaborate.

• At the same time, you can share files, you can send emails on the spot, and you can also assign meetings on the spot.
• You can have conference calls with different parties using video and voice.

It saves a lot of time. When opening a new business, you need the main server, file sharing, and you need to secure them.

Not only to have them there on-site or on-premises, you need to have them backed up, and archived. So rather than going for a new place, with a new Internet, we go to Cloud and it will provide everything that we need.

You're not restricted to a certain place or certain country. You can work from any place on Earth, from any device, without having your laptop.

This is one of the main factors, and that it is secured. This is also a big advantage.

They have already made some improvements to the interface and dashboards that have made a positive impact.

The security sites need to be simplified and the technical support needs improvement.

In the next release, I would like to see the management of the security features become more user-friendly.

I have been using this solution for one year.

This solution is stable.

In our team, we don't have many users. We are in the early stages of migration.

Other companies that I work with have approximately three hundred or four hundred in different countries and the other sites I have one hundred and fifteen to one hundred and thirty users.

This solution is scalable.

The technical support needs time to understand your problem to help you, because of the language barrier. It takes time to solve certain things.

In the Gulf area, most people call in Arabic and want to translate to English. The problem is the Technical support does not understand English well, so it takes time to explain what the problem is when it could be a simple issue to resolve.

This doesn't represent all of the technical support, maybe 75% is good.

We have Google. Google is good, but I was not familiar with the application and the tasks because most of the time I have worked with Microsoft. They have the same features, but I didn't find that Google was easy to work with applications.

They have evolved a lot but there are still some laps between them like an on-premises exchange and Lotus Notes.

The initial setup is straightforward.

Within thirty minutes you will have your site up and running, including emails and shared folders.

Even if you need more options, like profiles and hierarchies, it is straightforward. You just go ahead and add them.

For a new business with twenty people, you will need approximately two or three days maximum to have all the sites up and running for all services.

I did the implementation myself. I did not use any vendors or integrators.

The return on investment is very high for companies whose work is based on communications.

This is targeted for countries with unstable internet. As an example, in our region you don't know when the internet will go off, we have now been without the internet for over a week. This is a problem for people who have on-premises deployments and need to connect to the internet.

For new businesses, rather than having a lot of servers, they can go online. Most people have 4G on the mobiles so they can just search it on their mobile. The Internet is not an issue.

After the last update that was made, you are not obliged to take the same license for all of your users. For example, if you go for E1 it is $12 USD per month for every person.

Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month.

This solution requires a lot of money. It's a huge expense and it's a concurrent expense. You don't just pay it once, it's going to be continuous and you pay annually.

Unless there is a huge impact on the business, then it would be worth going for it. If there is no impact on the business then you can use it on-premises and work with the old office.

I would recommend this solution for newly opening businesses that need collaboration and communication that requires the internet but doesn't need a fixed place to work. They should go with Office 365.

They are going to pay every year but they will be saving a lot of money for electricity and maintenance for the telephone, voice, VOIP, IP telephones, internet, and subscriptions.

The security is also important, it's not exposed to everybody. 

You won't need an IT department because one person can handle everything.

I would rate this solution a nine out of ten.

The primary use case of this solution is to design our product in Azure on the Cloud.

Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions.

Everything is easy with Microsoft.

Security could be improved. 

The user interface is good, I don't have any issues with it but everything could always be better.

I have been using Microsoft 365 Business for approximately four years.

This product is very stable.

The scalability of this product is good. We have 150 users.

I am very satisfied with technical support, and if we have any problems then we open a case. You will have direct assistance from technical support.

Access is available directly in a portal to open a key, or we can contact directly via telephone and we can track the numbers.

For me, the initial setup was easy.

We have a team of 12 to maintain this solution, and level one and two security in our networking.

I would recommend Microsoft 365 Business to others.

I would rate this solution a nine out of ten.

We primarily use the solution for mobile device management, among other things. We use the Suite, Sharepoint and Microsoft Exchange. We use Mircosoft for everything.

We use Sharepoint a lot. It's excellent. 

The fact that it's on the cloud is helpful. It gives us great access.

We use the databases within Microsoft to run our applications, and it's excellent for that.

It's great that one user can log onto many different devices.

The licensing could be a lot easier. Right now it's complicated. The process has changed in that the user-mode of licensing is not very easy to manage.

The solution's ability to scale could be improved.

I've been using the solution for three years now.

The solution is relatively stable. We haven't had issues with bugs or glitches. The solution doesn't seem to crash or freeze. It's been good to us so far.

We have about 250 users on the solution right now.

The scalability is limited on the solution. It requires a bit of administration. For example, when the solution reaches a certain number of the records, you have to delete a number of them so that you can continue to use it. There should be more capacity.

I've been in touch with technical support in the past, however, not directly. We do it through a partner. I wouldn't be able to speak to the quality of their service as it's always been handled through a third party.

We did use a different solution, however, we were in the market for something new in 2016, and that's when we made the switch. Microsoft came and did a pretty good sales pitch. They sold us on their product. We clearly saw the cost-benefit of the product and we switched over.

The solution is pretty straightforward. We actually had a lot of assistance from Microsoft to implement the product. They assisted us and were instrumental in guiding us through the process.

The deployment took about one week or so.

There isn't too much maintenance required for the solution once it's set up. It's done in collaboration with a few outside entities. We have people in the company who are familiar with programming and all that who handle most of the maintenance, and then we have vendors who also come in as necessary. Microsoft helps too.

Microsoft ended up assisting us directly with the initial implementation. We had some help with integrators.

The cost the impact is low for us due to the fact that we now pay annually instead of having the same license. We've saved a bit of money, switching over to Microsoft.

I'm not sure of the exact pricing, as my colleague handled the payments.

However, I do know the licensing process is a bit complex and could be simplified.

We're just a customer. We don't have a business relationship with Microsoft.

We're working on the latest version of the solution. We get the latest version each time it comes out.

Overall, I'd recommend the solution. It's been very good to us so far and we like the way it functions.

I'd rate it eight out of ten.

I decided to go with Microsoft 365 Business to be compatible with my friend's server.

This solution has everything.

It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user. 

It's useable, available, and you can connect to it from anywhere.

Also, I have storage and I can access my email. 

The Team Exchange online needs improvement.

Updates to the SQL server with better features are needed to compete with Oracle Database.

In the next release, I would like to see more with endpoint security and with firewall security. Many other vendors are better than Microsoft in this field.

This solution is stable.

This solution is scalable.

We have approximately six hundred users working daily.

I have created tickets with the Microsoft technical team. They were good and I like the support.

The initial setup is easy and straightforward.

It took ten working days to deploy, test, implement, and to see the effects before applying it to our users.

I had a consultant integrator helping me with the implementation. We worked together.

My advice to others about this solution is to go ahead with no fear.

I would recommend this solution.

I would rate this solution and eight out of ten.

We do not have a central location for our employees and everybody works from home.

I use this solution for things like email and generating quotes for customers.

The most valuable feature for us is Microsoft Teams. It replaces Skype where you can speak to one another and you can set tasks. We have found it really helpful.

The pricing for this solution could be improved. We get caught by the exchange rates in South Africa.

This solution is stable. It just works.

This is a scalable solution.

We have ten users.

I have never had to speak with the technical support for this solution.

Compared to buying a license, it is much cheaper and a good buy.

This is a solution that I recommend.

I have not yet set it up so the messaging can be sent to my mobile phone, but this is something I know can be done because our technical people have done it.

I would rate this solution an eight out of ten.

We use the cloud deployment model. We use it internally here for our business software for our office software and for our computers. We also use it for mailboxes, SharePoint, and OneDrive, all of the platforms.

The Office software is the most valuable aspect of this solution. 

The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.

The ability to add or remove licenses at the drop of a hat when someone new starts or leaves the business is another valuable feature. 

It would be better if it was cheaper. 

There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.

It seems pretty stable. There are issues with it every now and again but it seems to be on the whole, pretty stable.

My company has ten users.

Sometimes technical support is great, sometimes it is terrible. It really depends on what you've actually logged with them and who at Microsoft is dealing with it. It is a really mixed experience.

A negative experience we have had with them is when we arranged times for them to call us back and they just didn't call and we called back the following day but they just don't keep appointments.

I would say on the whole they are good. The majority are good. They can be quite flaky. It depends on who you're speaking to. Some of them are brilliant, some of them don't even know what they're doing.

We previously used an on-prem Microsoft solution. It was all Microsoft products but it was not Office 365, it was on-premises.

Because we are an IT company the initial setup was very straightforward. We are all technical here.

The setup is not just a one-off job, it is an ongoing thing. People come and go so you add and remove people all the time.

We deployed it on our own. We are an IT company and provide IT services to other companies. One staff is enough to deploy it on their own. We deploy for smaller businesses.

We are Microsoft partners so it doesn't cost us anything. 

My advice would be to make sure to find everything out before you start appointments. Make sure you know who is getting what and what sort of licenses you need. Be well-prepped before you start.

Be sure you know what licenses you have and the license management. Make sure that you know what you are doing without a fuss because if you make a mistake with that, then you can potentially make a bit of a mess of things.

I would rate it an eight out of ten. 

We primarily use the solution for business intelligence.

The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.

The solution's licensing framework needs improvement.

The integration of the SQL server development environment is a little bit difficult to handle. They should work to make this easier.

The solution is very scalable, but it gets more expensive as you grow.

We haven't really contacted technical support.

The initial setup is straightforward. We're working with a complex environment, so before we implemented it we tested it with a prototype and in pilot environments. You only need two people for maintenance.

We had our own internal team implement the solution. 

The solution is quite expensive and gets more expensive if you have to scale.

We use both the cloud and on-premises deployment models.

I'd recommend the product. I'd rate it nine out of ten.

I have been using this solution for about five years.

This solution is a SaaS application, so it's always a public-cloud based deployment.

The most valuable feature is Microsoft Teams.

Improvements can be made with the governance and compliance of this solution.

The migration from tenant to tenant can be improved.

There are loads of holes in security and I'd like to see better integration with security products.

Stability is not a problem.

This is a scalable solution.

We have not needed to contact technical support for this solution.

The initial setup is pretty straightforward once you know what you are doing. There are enough guides and documentation out there to help you.

This solution is updated on a monthly basis.

My advice to anybody who is researching this solution is to understand what you are buying. Microsoft 365 is a huge product. Depending on which plan you purchase, there are a plethora of applications available to you. It's important to understand what those applications can do for you.

I would rate this solution a nine out of ten.