Microsoft Dynamics 365 Business Central Reviews

We use NAV to run our entire business.

NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat.

NAV provides a framework that you can build on and customize to fit your business needs

Some people might be disappointed to find that NAV isn't a turnkey solution. It's just a framework for you to build on. It has been challenging to get some of our more peculiar business practices to work in the system. 

And if Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional.

We've been using it for seven years now.

NAV is solid. It runs great.

It's effortless to scale NAV up.

We haven't had to Microsoft for support on anything. So far, the vendor has helped us with any issues that came up.

We had a simple accounting system before, and we wrote our own warehouse management system to work with that. We switched to NAV when we found out the other system would no longer be supported. The appeal of NAV was that it's all-inclusive, so we didn't need 15 different programs to keep the business running. We do everything in NAV now.

NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are.

I rate Dynamics NAV eight out of 10. If you're going to implement NAV, make sure you have a reputable partner who knows the solution. It's a long and detailed process, so you need partners with experience and a track record. Our first go-around was pretty much a failure. We had to fire our first vendor and bring in a second to get everything running right.

My clients are using Microsoft Dynamics 365 Business Central for many aspects of their business needs, such as financial tools. This solution replaces other solutions they used, such as QuickBooks and Sage. As the client's companies are growing Microsoft Dynamics 365 Business Central provides the tools needed for them to expand with efficiency.

This solution helps combine all the benefits of many solutions into one improving companies efficiency.

The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility.

I have been using Microsoft Dynamics 365 Business Central for approximately eight years.

The solution is stable, but it could improve.

We have three to four clients that are using this solution.

The initial setup of Microsoft Dynamics 365 Business Central is user-friendly. The process can be done rapidly over three to four weeks. If there is more customization of the solution more time could be needed.

We do the implementation of the solution using our project team.

The price of Microsoft Dynamics 365 Business Central is reasonable.

I would recommend this solution because it has a lot of advantages for businesses. It is highly beneficial for businesses.

I rate Microsoft Dynamics 365 Business Central a nine out of ten.

Its use cases depend on the country. It is generally used for enterprise resource management and sales and marketing.

There are both on-prem and cloud deployments.

It is easy to use, and it works very well for small-scale companies.

I would like a more modular and user-friendly interface.

I have been using it for about three years, but the company has been using it for more than 10 years.

I am satisfied with its performance and stability.

We have around 300 users. It fits small-scale companies very well.

We have sometimes contacted them through the vendor. They are very fast in dealing with their support.

We were not using any other solution previously. NAV was here from the beginning of time. It is a very old one, and it has developed over time.

It is very easy to implement.

We did use some technicians. Usually, you need functional and technical experts for it.

The number of people required varies. It is on a small scale for us. So, two people are enough for us. We have an expert in Navision, and we also have a technical expert who can do the backend.

Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure.

I would recommend this solution to others. I would rate it a nine out of 10.

Usability and UX/UI functionality. These features make implementation of projects much simpler. It allows smoother adoption of the new system and processes.

NAV supports inter-company activities for two areas: Finance and orders.

• The finance part allows creating intercompany journals and intercompany buy/sell invoices.
• The orders part allows creating and transferring intercompany purchase/sales orders. The operation is semi-manual.

• Inter-company functionality: Relatively shallow and mostly manual
• Alerts: Many customers are required to define system generated alerts. These are based on data changes and due dates by the user as personalization. This function does not exist.
• One has to send the inter-company document to the outbox, process the outbox at the receiving company, process the inbox, and then create the document. This process is somewhat long and requires several steps.
• The system does not support the synchronizing of modifications and bi-directional updates.
• The most significant issue is the lack of the inter-company logistic functionality. It is not possible to send/receive shipping documents, serial numbers, and lot numbers.
• Users require the ability to define alert rules that will trigger the receipt of alerts from the system if the alert condition is met. For example, if a customer's balance exceeds USD10,000, then send me a notification. The "big brother" Dynamics AX, does have this functionality, and it is very useful.

I have been working with Dynamics NAV for four years.

I have not seen any stability issues. My projects were based on 0 to 150 users and there were no such problems.

The ease of the initial setup, data conversion, and rapid start are the strengths of this solution.

Do not compromise on the level of the consultants to reduce costs. Skilled staff will do things better and faster.

Minimize customizations and maintain a solid change management plan.

Microsoft Dynamics is primarily used in financial or service companies. It isn't suitable for manufacturing. 

I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product. 

The Microsoft brand is also crucial. When you pitch this solution, customers know Microsoft and understand the advantage of native integration between Microsoft products and MS Dynamics Business Central. Another thing is customization. We can easily build a custom solution if somebody wants one.

Microsoft Dynamics is higly stable.  It's a mature product, so there aren't any bugs.

I wouldn't say that Microsoft Dynamics is very scalable.  

Microsoft provides the tech support, so there aren't any problems. 

Installation is on the cloud. Microsoft provides it, so I don't have to deal with the installation.

Licensing is okay. License subscription prices are okay.

My overall rating for Microsoft Dynamics NAV is five or six out of 10. Some things are good, and a few things are bad. 

We use Microsoft Dynamics NAV for everything that the software has to offer. Some accounting, financing, a little bit of CRM, order processing, marketing sales, and ERP.

Microsoft Dynamics NAV has helped us reduce the amount of paper used within the organization.

Everything seems to be useful for each production department. We have everything recorded in the database, so our data is much more manageable than before. That's one of the greatest advantages.

Customization and costs could be improved. Customization is a little complex, so we don't do that. We just use the basic features provided there. We also don't have a theme to customize it as it costs a lot.

In terms of what I see from the IT department, it would help if we could create an application within Dynamics NAV itself, like a dashboard, which we could customize ourselves.

It'll also help if they had documentation to help with API programming. I have a hard time finding the documentation about it. We need to drill down through the output and input of the structures they gave us, and I can't find a detailed explanation of the objects and properties.

I've been using Microsoft Dynamics NAV for about seven years.

The stability of Microsoft Dynamics NAV is quite good. I think on a scale from one to ten; I'm going to give it a seven or an eight as it depends on the database.

Scalability depends on the hardware as the software is really simple. Scalability also depends on the database.

Our Microsoft partner here is quite responsive whenever we call them.

At first, the initial setup feels complex, and we have to do some modeling to know how to deploy it. We've been studying it, and it's becoming quite easy compared to SAP.

The first time we tried to buy the newest version, it was expensive.

I would advise potential users to get whatever data is needed to implement this. The partnership should give you whatever you need, according to your experience. 

Just ask what's the requirement and follow the partner's guide. It's already a step-by-step process. It's not going to be very difficult to follow. They will explain what's required of us as the customer and what data we should put there.

On a scale from one to ten, I would give Microsoft Dynamics NAV an eight.

We are using Microsoft Dynamics 365 Business Central for Microsoft Excel to track all business-related data.

The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration.

There are some aspects of the solution that is complex.

I have been using Microsoft Dynamics 365 Business Central for approximately three months.

The stability of Microsoft Dynamics 365 Business Central is great. There is always a potential security issue. 

I rate the stability of Microsoft Dynamics 365 Business Central a nine out of ten.

The solution is highly scalable.

We have approximately one or two people using the solution in my organization.

I have not used the vendor's support.

I have not used a solution similar to Microsoft Dynamics 365 Business Central.

The initial setup is simple. We did the implementation for the complete solution within one month.

The price of the solution could be reduced to improve their offering.

I would recommend this solution to others.

I rate Microsoft Dynamics 365 Business Central a nine out of ten.

I primarily use the solution within my company. It's mainly for communication. I use a lot of Microsoft Teams, which is included on it, as well as the ticketing system that is on it. 

The performance is good. I'm happy overall with the product's capabilities. 

It's helpful for work purposes. 

It's stable.

The solution can scale. 

I don't have any missing features to note. 

It would be nice, in Microsoft Teams, if we were able to type more information into the chat. 

They could always improve the stability.

I've used the solution for a year. 

The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. 

We have about 100 people using the solution at this time. I'm not sure if there are plans to increase usage at this time. 

It's a scalable solution. A company would have no problem scaling. 

I've never dealt with technical support. I can't speak to how helpful or responsive they are when a person needs help. 

I did not previously use a different ERP solution. 

This was a deployment from my company. I am not familiar with the setup process itself as I was not involved. 

I'm not familiar with the licensing of the product. That's not an aspect of the product I handle directly. 

I did not evaluate other options before choosing this product.

I'm an end-user of this solution. 

I am not sure which version I'm using at this time. It's on the cloud. 

I'd rate the solution nine out of ten. At this time, I would recommend the product to others.