Microsoft Exchange Reviews

We use the solution for email, calendar, and integration into Zoom.

The product works very well. Being able to access email outside the organization is a very good feature. It is very easy to set up.

The default storage capacity is too small. Though the mailbox size is one terabyte on the cloud, the default mailbox size can be increased for on-premise products.

I have been using the solution for ten years.

The tool is very stable. I rate the stability a ten out of ten.

The tool is very scalable. It is easy to add additional servers and users. I rate the scalability a nine out of ten. It is very difficult to migrate the server. If a primary Exchange server needs to be moved, it is not very easy. The service has to be shut down completely before it can be moved.

If there were a way to move it in real-time while email is still running, I would give it a ten. However, at the moment, we have to shut down the server and migrate or scale it to bigger capacity servers or the cloud. About 100 people in my organization are using the product. It is extensively used in my organization. As the organization grows, we will increase the usage.

I have used a webmail service that comes with Plesk for Linux servers.

The initial setup is moderately easy. It is neither easy nor difficult. It does require Active Directory to be set up properly. Setting it up is not difficult. It takes two days to set up an Exchange server.

We deployed the solution in-house. We need a manager, a systems engineer, and two developers to deploy the solution.

We have seen very good returns on investment. The solution is almost free. We just worry about Microsoft 365 licenses, and then Microsoft handles the deployment in the cloud. Once we set up the cloud domain, the cost is almost zero.

The licensing is integrated with Microsoft 365. Licensing is becoming easier. We can get Exchange in the cloud along with the Microsoft 365 license. We don't have to worry so much about Exchange licenses in the future. It would be deployed in the cloud.

The tool is very stable and easy to set up. However, we need Microsoft-certified engineers to manage it. Overall, I rate the solution a nine out of ten.

I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.

I use Exchange Server for email. That's why I am using Outlook for Exchange email. 

I do not have any notes for improvement.

I face some issues. No system is perfect, so I do face issues. They fix it and then get going.

With the cloud coming in, scalability is not an issue even for Microsoft. They probably will be able to scale up and scale down as and where it's required. Scalability probably is not proper.

I contact my technical support team, and they probably might be able to troubleshoot it on their own. If not, they'll take a ticket. I have a technical support team, the help desk, who will try to resolve it.

For my personal use, I am using Google Gmail, and I am okay with it.

Overall, I am satisfied with the product. I am used to it, and it's all good. From my experience, I would rate the product stability eight out of ten.

I use it for email service and contact management.

All features  are useful; they meet the purpose of an email server. There's no specific or very appealing function. All are related to email services.

The function of this product is to send an email. It's easy to manage because we know how. If you don't know how to manage, then, of course, it will be complicated.

Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive.

Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. 

For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet.

We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs.

The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.

I have been working with it for 15 years. 

No complaints. It is stable. I would rate the stability a nine out of ten.

We have around 10,000 end users. We plan to increase our usage. 

I would rate the scalability a nine out of ten. 

The customer service and support could improve their technical support capabilities and the knowledge.

Neutral

The initial setup is straightforward. I would rate my experience with the initial setup a nine out of ten, with ten being very easy. 

It is on-premises.

Deployment time: It depends on the number of users, I can deploy within one day, or it can take two or three days. The problem is the migration, which can take months.

It's a productivity tool, not measured in dollars.

It helps me with email services and communication with internal and external contacts (third party). That is the biggest value gained from Microsoft Exchange

I would rate the pricing an eight out of ten, with ten being expensive. 

The pricing is expensive. 

My recommendation is to study the Exchange server architecture and system administration.

Overall, I would rate it a nine out of ten. 

My use case for the product varies depending on the industry. It involves email management, scheduling, and collaboration to support real estate and managed IT services operations.

The platform's most valuable feature is the mailbox roles. I am currently using the 2019 version and previously used the 2016 version. The mailbox role hosts all the mailboxes, which is essential for our email management needs. 

They could offer simultaneous features for Exchange Online and on-premises versions. Specific features such as litigation hold and audit setups should be available on-premises. Additionally, a clear roadmap for future versions is crucial for administrators to plan and implement upgrades effectively. 

I've been working with Microsoft Exchange since 2014.

Microsoft Exchange on-premises is very stable as long as the resources are allocated correctly and the system is properly set up and administered. 

I rate the stability an eight.

I rate the product scalability an eight. 

Microsoft provides very good technical support, especially with an Enterprise Agreement.

Compared to previous versions, the initial setup has become much more straightforward. 

We implemented the product with the help of our in-house team. 

The platform can help save on-premises costs. In the past three years, the cost changes have shown that for an organization with 500 to 1,000 users, Exchange on-premises is more cost-effective over a five-year ROI. 

The platform has a reasonable price. 

We evaluated several other email management solutions to determine the best fit for our business requirements. 

I recommend Microsoft Exchange to others due to its robust features and reasonable pricing. Setting up Microsoft Exchange has become much more straightforward compared to previous versions. The overall setup experience has significantly improved over the past six to seven years, making it easier for administrators.

I rate it a nine out of ten. 

Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users. 

The email management system is very easy to set up, configure, and use. 

The integration and features are very good. 

Creating an email for one user on a different domain takes time. 

The setup is difficult so could be easier. 

Our version of the solution is legacy so is no longer supported. 

I have been using the solution for fifteen years. 

The solution is very stable but you need to keep updating it. 

The solution's old version is discontinued with no support. 

The setup is difficult because it requires specialists to create domains and activities. 

We implemented the solution in-house. It was difficult and might have taken a day or more. 

The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance. 

The 365 email only costs around $8 per month, per user. 

For all 365 applications, the cost is $12 per month, per user. For comparison, Google Workplace costs $8 per month, per user for all applications. 

We are looking to other providers like Google Workspace because the solution is legacy and no longer supported. It is also very expensive to maintain. 

We are deciding if we should upgrade our server and version or move to a different server and product.  

The solution is a very, very stable product so I recommend its use if your budget can handle it. 

I rate the solution an eight out of ten. 

Email exchange is part of our operations. As a customer, I use email for communication.

Integration is crucial for data storing. Web data is handled effectively, and it's quite convenient.

Microsoft Exchange is a little bit difficult. The challenge lies in the cloud implementation.

We have been using this system for almost more than five years.

The system is stable.

We don't currently use a similar service platform as we developed our own system.

When discussing price, we usually inquire about ROI. While Microsoft Exchange is expensive, we see some return on investment.

At this moment, we have not explored additional features. We do not utilize a shared calendar. I focus on scheduling, and we seldom use the shared calendar but share files instead. The system performance is quite satisfactory. I can provide a referral. On a scale of 1-10, I rate Microsoft Exchange a 6.

I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.

The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar. We integrate Exchange with Teams, and the single sign-on feature is very helpful. I use Exchange to organize tasks with implemented rules, and its integration with Teams enhances our organizational abilities.

The filtering of spam needs significant improvement, as many spam emails are not getting detected. Exchange should provide higher security and better spam filtering.

I have been using Microsoft Exchange for more than ten years.

The solution has faced performance issues, especially lagging, in recent updates.

Scalability is not a major issue, as it's easy to scale up and provide Exchange access to new users.

I do not need to contact Microsoft directly as the IT department handles any support interactions for us.

Positive

The initial setup of Microsoft Exchange is straightforward. It requires simply having a user and password to initiate, and a lot of the process is automated.

Microsoft Exchange saves time by allowing users to send emails or set schedules instead of making calls or holding meetings.

I can recommend using Microsoft Exchange as it is a functional product, but users should be aware of cybersecurity issues and potential spam. It is important for users to be cautious when opening or forwarding emails. My total rating for Microsoft Exchange is eight out of ten.

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.

At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians. Anytime I have to call in with issues about Microsoft Exchange, I know more about it than the consultants or some other people to whom Microsoft pays to offer support for the product.

I have experience with Microsoft Exchange since it came into existence. I used to work at Microsoft, so I have been familiar with Microsoft Exchange when it was Microsoft BPOS. My company has a partnership with Microsoft.

Stability-wise, I rate the solution an eight out of ten.

I am a small business person, so the tool's scalability is just fine.

The tool is meant for small businesses.

I rate the technical support a zero out of ten.

Negative

I don't see any differences between Microsoft Exchange and some other email applications I have used. Microsoft Exchange is just a tool. The biggest I see in Microsoft Exchange is that it is much easier to access it through multiple platforms.

There is no ROI from the use of the tool in my company. It is a required piece of tool for business. I can have a functionality-related discussion about the tool that I need to run the business. The tool's ROI discussion is kind of moot for me.

The solution's pricing is fine. There are not many options out there, so it is not fair to rate the tool's pricing on a scale of one to ten. I do think the tool offers value for money.

The security and compliance features impacted our organization to a minimal extent because we use third-party products for most of such stuff.

Speaking about the tool's integration capabilities with other software, I would say that they vary a lot, so some things are good, while some areas are challenging.

I utilize the mobile access features of the tool all the time.

Speaking about the tool's productivity, I would say it is the number one email platform in the world. The product works just fine. It does what I need it to do. The only time I get frustrated is when it breaks down or doesn't do things the way it is supposed to and when the support people are unable to assist me.

As I support Microsoft Exchange for many people, I can recommend it to others.

When the tool is working just fine, it is a great product. When it breaks and I cannot get it working the way it is supposed to, it is bad.

I rate the tool a five out of ten.

We use it to share information and collaborate with each other, even when we're working remotely. 

We exchange files and documents, and we also use it to store recordings and other information from meetings with our customers. 

There are some bad days or hard ways when it's tough to connect with people who don't have MS Teams products. But this is only a hard situation when we need to communicate with people outside MS Teams.

So the connectivity could be improved.

Another area of improvement is the sharing of files, the sharing part of Teams. How I can easily share information files or video files with the colleagues I'm working with? So, this is an area for valuable improvement.

Another area of improvement is support. It should be faster and more clear, and more human.

I have been using this solution for the last five years. We use the latest version.

I would rate the stability a seven out of ten. There are hard days. 

It is very easy to scale. Just add on licensing and keep working the same way.

There are around eight end users in our company. It's suitable for our current level. We're a small company, so it's quite okay.

I don't have the best impression of customer service and support. It should be faster and more clear, and more human. The support team deep dives into thousands of documentation pages, making problem-solving time-consuming without human interaction.

Neutral

The initial setup is very straightforward. It just took a minute. It is very easy. 

The deployment is a plug-and-play process. You simply need to access the administrator platform, set up the configurations easily, and share enrollment links with people. It's a very easy process.

The deployment was done in-house. However, you need an IT-oriented person, an IT manager with knowledge of Microsoft.

The license can be both monthly or yearly. It is not expensive.

It's a useful tool for remote work and communication. Start slow and educate yourself. Learn about the solution and give it a try.

Overall, I would rate the solution a nine out of ten. 

We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.

Everything is good.

New features come in regularly.

It helps users communicate effectively with outside parties.

The whole Microsoft Team has created a great tool that has helped improve our capabilities and productivity. We use the solution daily.

Technical support is good.

We have witnessed an ROI.

The solution is stable.

It can scale well. 

The solution is serving the purposes we have. 

The cost could be cheaper. 

I've been using the solution for 13 or 14 years. 

The stability is fine. There have only been one or two incidents where Exchange did not work. However, for the most part, it is issue-free. There are no bugs or glitches. 

We currently have 12,000 mailboxes that leverage this solution. 

The solution is scalable. It is very easy to expand usage. 

We do not have plans to increase usage at this time. 

Technical support is fine. We haven't had issues with them. We've found them helpful. 

The initial setup of the solution is okay. It depends on the level of knowledge of the people setting it up. I found it easy since I have past experience. It needs to be implemented with people with past experience. It is easy to upgrade.

The time it takes to deploy depends on the number of mailboxes. 

We have a team that handles deployment and maintenance. We manage the solution for ourselves and sometimes for our clients. 

We are able to handle the implementation ourselves. I'm quite comfortable with the process and can do it myself. It does take a certain level of knowledge.

I have witnessed ROI while using the solution. It has good value for money. However, it depends on the use case. It's a journey for every organization. Each business might witness a different ROI across a different amount of time. 

The pricing model is a bit costly. They should work to lower the cost for the Indian market.

We pay for the solution yearly.

We're a Microsoft partner. 

We are using the latest version of the solution. I'm not sure which version number we are on. We migrated from on-premises to the cloud three or four years ago. 

We are a telecom service provider and have integrated Microsoft with a variety of products. It also integrates with mobile. It allows us to provide multiple services, including control and command centers. 

Technology is moving fast in this space, and there are more service providers out there. Many people are beginning to look at Google as an alternative. However, I've used Exchange for the last 14 years, and I am very familiar with it. Still, others are coming up fast, and more competition is on the horizon.

I'd rate the solution nine out of ten.