Microsoft Exchange Reviews

My use case for the product varies depending on the industry. It involves email management, scheduling, and collaboration to support real estate and managed IT services operations.

The platform's most valuable feature is the mailbox roles. I am currently using the 2019 version and previously used the 2016 version. The mailbox role hosts all the mailboxes, which is essential for our email management needs. 

They could offer simultaneous features for Exchange Online and on-premises versions. Specific features such as litigation hold and audit setups should be available on-premises. Additionally, a clear roadmap for future versions is crucial for administrators to plan and implement upgrades effectively. 

I've been working with Microsoft Exchange since 2014.

Microsoft Exchange on-premises is very stable as long as the resources are allocated correctly and the system is properly set up and administered. 

I rate the stability an eight.

I rate the product scalability an eight. 

Microsoft provides very good technical support, especially with an Enterprise Agreement.

Compared to previous versions, the initial setup has become much more straightforward. 

We implemented the product with the help of our in-house team. 

The platform can help save on-premises costs. In the past three years, the cost changes have shown that for an organization with 500 to 1,000 users, Exchange on-premises is more cost-effective over a five-year ROI. 

The platform has a reasonable price. 

We evaluated several other email management solutions to determine the best fit for our business requirements. 

I recommend Microsoft Exchange to others due to its robust features and reasonable pricing. Setting up Microsoft Exchange has become much more straightforward compared to previous versions. The overall setup experience has significantly improved over the past six to seven years, making it easier for administrators.

I rate it a nine out of ten. 

There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed.

I have been using Microsoft Exchange for twenty years. I am an end user of the product.

Stability-wise, I rate the solution a nine out of ten. The product rarely has issues.

Scalability-wise, I rate the solution a ten out of ten.

The solution's technical support was very good. I rate the technical support a nine out of ten.

Positive

I have experience with Office 365 and SharePoint.

I rate the product's initial setup phase a five out of ten since it can be a challenging process.

Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.

In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers.

The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system.

The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails.

The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important.

The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams.

The mobile access feature provided by the product helps our company in the area of productivity.

I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen.

The product offers good functionalities and reliability.

I rate the overall a nine out of ten.

We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.

Everything is good.

New features come in regularly.

It helps users communicate effectively with outside parties.

The whole Microsoft Team has created a great tool that has helped improve our capabilities and productivity. We use the solution daily.

Technical support is good.

We have witnessed an ROI.

The solution is stable.

It can scale well. 

The solution is serving the purposes we have. 

The cost could be cheaper. 

I've been using the solution for 13 or 14 years. 

The stability is fine. There have only been one or two incidents where Exchange did not work. However, for the most part, it is issue-free. There are no bugs or glitches. 

We currently have 12,000 mailboxes that leverage this solution. 

The solution is scalable. It is very easy to expand usage. 

We do not have plans to increase usage at this time. 

Technical support is fine. We haven't had issues with them. We've found them helpful. 

The initial setup of the solution is okay. It depends on the level of knowledge of the people setting it up. I found it easy since I have past experience. It needs to be implemented with people with past experience. It is easy to upgrade.

The time it takes to deploy depends on the number of mailboxes. 

We have a team that handles deployment and maintenance. We manage the solution for ourselves and sometimes for our clients. 

We are able to handle the implementation ourselves. I'm quite comfortable with the process and can do it myself. It does take a certain level of knowledge.

I have witnessed ROI while using the solution. It has good value for money. However, it depends on the use case. It's a journey for every organization. Each business might witness a different ROI across a different amount of time. 

The pricing model is a bit costly. They should work to lower the cost for the Indian market.

We pay for the solution yearly.

We're a Microsoft partner. 

We are using the latest version of the solution. I'm not sure which version number we are on. We migrated from on-premises to the cloud three or four years ago. 

We are a telecom service provider and have integrated Microsoft with a variety of products. It also integrates with mobile. It allows us to provide multiple services, including control and command centers. 

Technology is moving fast in this space, and there are more service providers out there. Many people are beginning to look at Google as an alternative. However, I've used Exchange for the last 14 years, and I am very familiar with it. Still, others are coming up fast, and more competition is on the horizon.

I'd rate the solution nine out of ten. 

My deployment model for Microsoft Exchange in this moment is for a company that uses Exchange Server on-premise solution to support its infrastructure services.

Although we keep all user data in the cloud, we have some kind of hybrid solution. It's Exchange service; our installation of Microsoft Exchange service is on-premise to cloud solution from Microsoft. In this moment, we are using some hybrid solution, although that on-premise solution is mostly for supporting our company infrastructure.

The best features of Microsoft Exchange, which I have answered many times in my trainings, is that it was a very compact, still extensible environment for user communication. There was a very short moment when it included messaging and instant messaging services, similar to messenger. It was not the best, but what was the best point is that it was complex, but simple to use with a clean interface for users. This could be a very short expression of the feeling.

Areas of Microsoft Exchange that have room for improvement could use some deeper thinking. I believe there could be better communication between Exchange Online and that cloud-oriented service and this Exchange server; some more precise communication to accept it as a single point of communication.

Another point would be that I would appreciate as a lazy administrator if there were better performance and monitoring available directly to the users and to the server. I can do that, but I need to at least have some knowledge and improve the scripts and so on. I would appreciate better performance, monitoring, and availability monitoring of Microsoft Exchange available to admin.

I have more than 25 years of experience with Microsoft Exchange, as I have been working from the beginning of Exchange Server.

I would rate technical support from Microsoft Exchange as great because we also had some issues while upgrading the system and maintaining it. The response is not immediate, but we are not paying so much money. As a general customer, I was very satisfied. They were fast enough and very skilled to support our needs.

Positive

My initial setup of Microsoft Exchange was very easy, and I am still doing it frequently; it's very easy to set up the environment.

I'm not a reseller and I have a loose connection to Microsoft solutions. I was not only a user, it means I was administrator of the system, administering it, so I was not a real user; my users were clients of the server. I was indirectly, loosely connected to Microsoft because I was also Microsoft certified professional. I was evaluated as having knowledge and I was also teaching it, so I had better connection to the server information.

The protocols I most utilize with Microsoft Exchange for integration are historically linked because now there are not very many ways to use Exchange since it became a messaging service. Today's world internet is communicating through SMTP, so SMTP is most important. We can say that is the only one, but there are still some extensions for reaching this Exchange server. In this moment in a Microsoft environment, there are different protocols that are good such as EWS.

It's something more advanced or some improvement of HTTP, because HTTP communication is used to communicate to web pages. You can access Exchange mailbox in the same way, but it's not called HTTP; it's a little bit enhanced protocol called Exchange Web Services, EWS. There are still ways to connect to your mailboxes.

Data loss prevention in Microsoft Exchange is critical for me. We use only part of these services because in the past, Exchange Server served and maintained user mailboxes. Now, I'm hired for an organization that moved all user mailboxes to cloud. We are still using Microsoft environment, and it's still Exchange server, but it's not directly accessed; it's called Exchange Online.

Regarding security, we now only use security infrastructure of Microsoft Exchange. That's very important. We have protected communication to Exchange server, using HTTPS connections to communicate to Exchange server and SMTP. Although SMTP protocol was built to communicate between mail servers, and the first internet was based as a free communication without any protection, now we are more concerned about security. That's why we also use the security part of SMTP, TLS, and so on. We use it, and we evaluate it as good at least.

Regarding the price of Microsoft Exchange, I don't really know, because now I'm completely disconnected from this due to working for a big company. In the past, I remember Microsoft Exchange was not the cheapest solution, but as it was very complex, covering many features needed for common users, it was an acceptable price. The ratio of power and price was very good.

I rate Microsoft Exchange a nine out of ten.

We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more.

The integration of Microsoft Exchange with other tools allows for seamless collaboration and increased productivity within teams. The tools integrate with one another easily, allowing for features such as shared mailboxes, message traceability, and enhanced security and compliance features.

Microsoft Exchange offers several valuable features including the feature of shared mailboxes, the ability to integrate with other platforms, security and compliance features like Purview, conditional access, identity and access management, and scalability of mailboxes.

Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost.

We have been using Microsoft Exchange for nearly three to four years now.

There were some glitches, though they were minor, occurring in single-digit percentages, such as downtime where the mailbox was not connecting.

The mailbox scalability is one of the strong points of Microsoft Exchange as it is highly scalable from 50 GB to over 100 GB.

If an individual cannot resolve an issue, they can raise a ticket with Microsoft at any time. Microsoft provides a good knowledge base through their TechNet portal.

There are no significant hiccups in the installation of Office 365, which works similarly to a SaaS.

From a productivity point of view, the productivity increased by 30% to 50%.

The licensing and pricing are quite costly, which can demotivate customers from opting for features and upgrades. However, the solution provides value for money if one is well-acquainted with Exchange and Office 365.

Microsoft should focus on improving the clarity of its plans and pricing to avoid customer confusion over what features are included.

I'd rate the solution seven out of ten.

We use the solution for email, calendar, and integration into Zoom.

The product works very well. Being able to access email outside the organization is a very good feature. It is very easy to set up.

The default storage capacity is too small. Though the mailbox size is one terabyte on the cloud, the default mailbox size can be increased for on-premise products.

I have been using the solution for ten years.

The tool is very stable. I rate the stability a ten out of ten.

The tool is very scalable. It is easy to add additional servers and users. I rate the scalability a nine out of ten. It is very difficult to migrate the server. If a primary Exchange server needs to be moved, it is not very easy. The service has to be shut down completely before it can be moved.

If there were a way to move it in real-time while email is still running, I would give it a ten. However, at the moment, we have to shut down the server and migrate or scale it to bigger capacity servers or the cloud. About 100 people in my organization are using the product. It is extensively used in my organization. As the organization grows, we will increase the usage.

I have used a webmail service that comes with Plesk for Linux servers.

The initial setup is moderately easy. It is neither easy nor difficult. It does require Active Directory to be set up properly. Setting it up is not difficult. It takes two days to set up an Exchange server.

We deployed the solution in-house. We need a manager, a systems engineer, and two developers to deploy the solution.

We have seen very good returns on investment. The solution is almost free. We just worry about Microsoft 365 licenses, and then Microsoft handles the deployment in the cloud. Once we set up the cloud domain, the cost is almost zero.

The licensing is integrated with Microsoft 365. Licensing is becoming easier. We can get Exchange in the cloud along with the Microsoft 365 license. We don't have to worry so much about Exchange licenses in the future. It would be deployed in the cloud.

The tool is very stable and easy to set up. However, we need Microsoft-certified engineers to manage it. Overall, I rate the solution a nine out of ten.

Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users. 

The email management system is very easy to set up, configure, and use. 

The integration and features are very good. 

Creating an email for one user on a different domain takes time. 

The setup is difficult so could be easier. 

Our version of the solution is legacy so is no longer supported. 

I have been using the solution for fifteen years. 

The solution is very stable but you need to keep updating it. 

The solution's old version is discontinued with no support. 

The setup is difficult because it requires specialists to create domains and activities. 

We implemented the solution in-house. It was difficult and might have taken a day or more. 

The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance. 

The 365 email only costs around $8 per month, per user. 

For all 365 applications, the cost is $12 per month, per user. For comparison, Google Workplace costs $8 per month, per user for all applications. 

We are looking to other providers like Google Workspace because the solution is legacy and no longer supported. It is also very expensive to maintain. 

We are deciding if we should upgrade our server and version or move to a different server and product.  

The solution is a very, very stable product so I recommend its use if your budget can handle it. 

I rate the solution an eight out of ten. 

I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.

The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar. We integrate Exchange with Teams, and the single sign-on feature is very helpful. I use Exchange to organize tasks with implemented rules, and its integration with Teams enhances our organizational abilities.

The filtering of spam needs significant improvement, as many spam emails are not getting detected. Exchange should provide higher security and better spam filtering.

I have been using Microsoft Exchange for more than ten years.

The solution has faced performance issues, especially lagging, in recent updates.

Scalability is not a major issue, as it's easy to scale up and provide Exchange access to new users.

I do not need to contact Microsoft directly as the IT department handles any support interactions for us.

Positive

The initial setup of Microsoft Exchange is straightforward. It requires simply having a user and password to initiate, and a lot of the process is automated.

Microsoft Exchange saves time by allowing users to send emails or set schedules instead of making calls or holding meetings.

I can recommend using Microsoft Exchange as it is a functional product, but users should be aware of cybersecurity issues and potential spam. It is important for users to be cautious when opening or forwarding emails. My total rating for Microsoft Exchange is eight out of ten.