Microsoft Exchange Reviews

There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed.

I have been using Microsoft Exchange for twenty years. I am an end user of the product.

Stability-wise, I rate the solution a nine out of ten. The product rarely has issues.

Scalability-wise, I rate the solution a ten out of ten.

The solution's technical support was very good. I rate the technical support a nine out of ten.

Positive

I have experience with Office 365 and SharePoint.

I rate the product's initial setup phase a five out of ten since it can be a challenging process.

Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.

In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers.

The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system.

The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails.

The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important.

The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams.

The mobile access feature provided by the product helps our company in the area of productivity.

I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen.

The product offers good functionalities and reliability.

I rate the overall a nine out of ten.

The features I find most beneficial for my work are primarily centered around mail flow management. Mail flow rules, tracing, and the ability to set up rules and generate reports within the Mailflow section are particularly useful. Additionally, the convenience of connectors to other third-party systems and the ability to manage alert policies proves beneficial.

The product or service could be improved in terms of Microsoft Outlook client compatibility. The transition from old versions of Outlook clients to newer ones would enhance administration and maintenance processes, particularly switching to the web version.

We have been using Microsoft Exchange for four and a half years.

I rate the product's stability a nine.

We have 4500 Microsoft Exchange users in our organization. We plan to increase the number of users up to 5000. It is a scalable platform. I rate the scalability a ten out of ten.

We encountered significant challenges with response times and communication. In one instance, we had to escalate two tickets to the regional manager due to the lack of response from Microsoft engineers. It took two months to receive a resolution.

Neutral

The initial setup was straightforward and fast, taking only a few days. This swift migration to the cloud within days was particularly notable for a bank, demonstrating the efficiency and effectiveness of the deployment process.

We recently transitioned from on-premises Exchange servers to cloud Exchange, primarily for enhanced security and ease of management. In the past, we had shared mailboxes with multiple users who were accessing them simultaneously, posing security risks and management challenges. With the switch to cloud Exchange, we adopted shared mailboxes with individual user access, providing better security and accountability. This transition also streamlined our operations and reduced maintenance costs. While we still maintain a hybrid environment with Azure Active Directory, all our mailboxes are now on cloud Exchange.

It has indeed improved our email system. In the past, with on-premises Exchange servers, there was a higher risk associated with granting extensive access to Exchange admins, potentially exposing sensitive data. However, while transitioning to a cloud Exchange admin center may offer less flexibility for admins, it provides a more organized and structured approach. The preset scenarios and settings reduce the likelihood of incidents caused by manual admin actions, thereby lowering the personal impact on the overall system.

The calendar and scheduling functionality of Microsoft Exchange has been essential to my daily workflow. As a user and a manager, I rely heavily on the calendar feature to organize my tasks and appointments. I utilize color-coding for different types of events, set up repeated meetings efficiently, and sync my calendar with other planning tools seamlessly. Overall, it has had a very positive impact on my productivity and activity management. The flexibility and plethora of features, such as customizable settings for meetings and the ability to share calendars, add groups, and specify user permissions, make it an indispensable tool in my work routine.

Compared to other platforms like Google Workspace, it provides seamless connectivity between Teams, Outlook, Exchange, and other Microsoft products. Additionally, recent updates have improved connectivity between tools like Planner and Projects, allowing seamless task management across the platform.

I rate it an eight out of ten.

Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users. 

The email management system is very easy to set up, configure, and use. 

The integration and features are very good. 

Creating an email for one user on a different domain takes time. 

The setup is difficult so could be easier. 

Our version of the solution is legacy so is no longer supported. 

I have been using the solution for fifteen years. 

The solution is very stable but you need to keep updating it. 

The solution's old version is discontinued with no support. 

The setup is difficult because it requires specialists to create domains and activities. 

We implemented the solution in-house. It was difficult and might have taken a day or more. 

The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance. 

The 365 email only costs around $8 per month, per user. 

For all 365 applications, the cost is $12 per month, per user. For comparison, Google Workplace costs $8 per month, per user for all applications. 

We are looking to other providers like Google Workspace because the solution is legacy and no longer supported. It is also very expensive to maintain. 

We are deciding if we should upgrade our server and version or move to a different server and product.  

The solution is a very, very stable product so I recommend its use if your budget can handle it. 

I rate the solution an eight out of ten. 

I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.

I use Exchange Server for email. That's why I am using Outlook for Exchange email. 

I do not have any notes for improvement.

I face some issues. No system is perfect, so I do face issues. They fix it and then get going.

With the cloud coming in, scalability is not an issue even for Microsoft. They probably will be able to scale up and scale down as and where it's required. Scalability probably is not proper.

I contact my technical support team, and they probably might be able to troubleshoot it on their own. If not, they'll take a ticket. I have a technical support team, the help desk, who will try to resolve it.

For my personal use, I am using Google Gmail, and I am okay with it.

Overall, I am satisfied with the product. I am used to it, and it's all good. From my experience, I would rate the product stability eight out of ten.

I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.

The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar. We integrate Exchange with Teams, and the single sign-on feature is very helpful. I use Exchange to organize tasks with implemented rules, and its integration with Teams enhances our organizational abilities.

The filtering of spam needs significant improvement, as many spam emails are not getting detected. Exchange should provide higher security and better spam filtering.

I have been using Microsoft Exchange for more than ten years.

The solution has faced performance issues, especially lagging, in recent updates.

Scalability is not a major issue, as it's easy to scale up and provide Exchange access to new users.

I do not need to contact Microsoft directly as the IT department handles any support interactions for us.

Positive

The initial setup of Microsoft Exchange is straightforward. It requires simply having a user and password to initiate, and a lot of the process is automated.

Microsoft Exchange saves time by allowing users to send emails or set schedules instead of making calls or holding meetings.

I can recommend using Microsoft Exchange as it is a functional product, but users should be aware of cybersecurity issues and potential spam. It is important for users to be cautious when opening or forwarding emails. My total rating for Microsoft Exchange is eight out of ten.

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.

At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians. Anytime I have to call in with issues about Microsoft Exchange, I know more about it than the consultants or some other people to whom Microsoft pays to offer support for the product.

I have experience with Microsoft Exchange since it came into existence. I used to work at Microsoft, so I have been familiar with Microsoft Exchange when it was Microsoft BPOS. My company has a partnership with Microsoft.

Stability-wise, I rate the solution an eight out of ten.

I am a small business person, so the tool's scalability is just fine.

The tool is meant for small businesses.

I rate the technical support a zero out of ten.

Negative

I don't see any differences between Microsoft Exchange and some other email applications I have used. Microsoft Exchange is just a tool. The biggest I see in Microsoft Exchange is that it is much easier to access it through multiple platforms.

There is no ROI from the use of the tool in my company. It is a required piece of tool for business. I can have a functionality-related discussion about the tool that I need to run the business. The tool's ROI discussion is kind of moot for me.

The solution's pricing is fine. There are not many options out there, so it is not fair to rate the tool's pricing on a scale of one to ten. I do think the tool offers value for money.

The security and compliance features impacted our organization to a minimal extent because we use third-party products for most of such stuff.

Speaking about the tool's integration capabilities with other software, I would say that they vary a lot, so some things are good, while some areas are challenging.

I utilize the mobile access features of the tool all the time.

Speaking about the tool's productivity, I would say it is the number one email platform in the world. The product works just fine. It does what I need it to do. The only time I get frustrated is when it breaks down or doesn't do things the way it is supposed to and when the support people are unable to assist me.

As I support Microsoft Exchange for many people, I can recommend it to others.

When the tool is working just fine, it is a great product. When it breaks and I cannot get it working the way it is supposed to, it is bad.

I rate the tool a five out of ten.

The main use cases are sending and receiving emails, managing calendars, scheduling meetings, and integrating with Microsoft Teams.

I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel. 

Additionally, I appreciate its seamless integration with other Microsoft solutions like Teams and To-Do.

I would like to see the search capability of the Outlook client improved. I would like to be able to search emails by date, sender, recipient, or attachment.

I have been using this solution for more the ten years. We use the latest version. It's the cloud version of the Microsoft 365 solution that includes the Exchange Server. So, we use the latest solution provided by Microsoft in their cloud environment.

I would rate the stability a ten out of ten. 

It is quite scalable when it comes to Microsoft products. I would rate the scalability a ten out of ten. 

We all use this solution in our organization. 

We have often contacted customer service and support. It's a widely used product around the world. We often turn to community resources. When we are not able to solve a problem we contact our system integrator.  

We switched to Microsoft because Exchange is the most integrated with other Microsoft products.

If you're using Microsoft 365, it's very easy to setup since Microsoft manages most of it. You simply configure your clients to connect to the Microsoft server using your credentials. 

For on-premises solutions, it's a bit more complex as you need to set up and configure servers. You also have to manage roles and permissions, which is not required for the cloud solution.

The setup time can vary. For a small environment, it can take a day or less, especially if you're using a cloud solution like Microsoft 365. However, for larger deployments, there's additional work involved in configuring and optimizing the system.

Many users prefer Microsoft 365 as a cloud solution, which is easy to set up. However, there are still users who opt for on-premises solutions, which require more setup and management. Some are transitioning from on-premises to the cloud for better flexibility and management.

We require a few people for the maintenance of the solution. It's easy to manage. We have one dedicated technician.

For the cloud version, we have to pay. On-premises versions include some licensing, like Office 365 packages. There are variations.

The pricing is reasonable. It's not too expensive. It's comparable to Google, but Google offers fewer features.

We considered Linux-based products and Google products. 

Overall, I would rate the solution a ten out of ten. 

I surely recommend Exchange. The recommendation is to manage the change process correctly, such as the access system, MFA, password change policy, and complex passwords. You should also use Microsoft's email anti-malware solution to resolve issues and avoid phishing campaigns. 

We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.

Everything is good.

New features come in regularly.

It helps users communicate effectively with outside parties.

The whole Microsoft Team has created a great tool that has helped improve our capabilities and productivity. We use the solution daily.

Technical support is good.

We have witnessed an ROI.

The solution is stable.

It can scale well. 

The solution is serving the purposes we have. 

The cost could be cheaper. 

I've been using the solution for 13 or 14 years. 

The stability is fine. There have only been one or two incidents where Exchange did not work. However, for the most part, it is issue-free. There are no bugs or glitches. 

We currently have 12,000 mailboxes that leverage this solution. 

The solution is scalable. It is very easy to expand usage. 

We do not have plans to increase usage at this time. 

Technical support is fine. We haven't had issues with them. We've found them helpful. 

The initial setup of the solution is okay. It depends on the level of knowledge of the people setting it up. I found it easy since I have past experience. It needs to be implemented with people with past experience. It is easy to upgrade.

The time it takes to deploy depends on the number of mailboxes. 

We have a team that handles deployment and maintenance. We manage the solution for ourselves and sometimes for our clients. 

We are able to handle the implementation ourselves. I'm quite comfortable with the process and can do it myself. It does take a certain level of knowledge.

I have witnessed ROI while using the solution. It has good value for money. However, it depends on the use case. It's a journey for every organization. Each business might witness a different ROI across a different amount of time. 

The pricing model is a bit costly. They should work to lower the cost for the Indian market.

We pay for the solution yearly.

We're a Microsoft partner. 

We are using the latest version of the solution. I'm not sure which version number we are on. We migrated from on-premises to the cloud three or four years ago. 

We are a telecom service provider and have integrated Microsoft with a variety of products. It also integrates with mobile. It allows us to provide multiple services, including control and command centers. 

Technology is moving fast in this space, and there are more service providers out there. Many people are beginning to look at Google as an alternative. However, I've used Exchange for the last 14 years, and I am very familiar with it. Still, others are coming up fast, and more competition is on the horizon.

I'd rate the solution nine out of ten.