Microsoft Exchange Reviews

Microsoft Exchange is the main mail server of Microsoft. It's a popular mail server, so a common use case for Microsoft Exchange is for small, medium, and enterprise-scale businesses. It's a mail solution, voicemail solution, live calendar solution, etc.

What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.

After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes.

What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022.

I've been using Microsoft Exchange for two years.

I'm impressed with Microsoft Exchange, and I'm rating it five out of five, stability-wise.

Microsoft Exchange is a scalable solution.

Setting up Microsoft Exchange from 2016 to 2022 in an SMB environment is straightforward because Microsoft combined all the cache, hubs, and mailboxes into one server. For large enterprises, the initial setup for Microsoft Exchange isn't as straightforward because large enterprises require more sophisticated setups.

How long it takes to deploy Microsoft Exchange depends on the size of the environment. For example, if I'm going to implement the solution in a small or medium-sized customer environment, then the deployment would take approximately one to two days, but if I'm implementing Microsoft Exchange for a more complex environment that has a minimum of 10 mailboxes and multiple sites, the deployment alone can take up to one week.

My team is responsible for deploying Microsoft Exchange for customers, so the implementation is in-house. I lead the deployment team.

The ROI you get from Microsoft Exchange can be very, very broad in terms of values. The solution, particularly the on-premise version, can save you additional costs compared to deploying it on the cloud, but the downside is the maintenance cost, and during new releases or updates, you may want to schedule the downtime in advance.

I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs.

I'm working in a professional service company that's implementing Microsoft Exchange on-premises for customers. I implemented the solution on-premises in 2016, 2019, and 2022. In 2016, I also performed a migration from Microsoft Exchange to Microsoft Exchange Online.

My current company has between fifty to one hundred users of Microsoft Exchange, but in terms of the number of clients my team has implemented the solution for on-premises, it's potentially five thousand.

Deploying Microsoft Exchange for SMB would require just two people, but deploying it for enterprise-scale businesses would require a minimum of three people. Maintaining Microsoft Exchange requires five to seven people for SMBs, and up to twelve in enterprise environments because maintaining the solution isn't as easy.

My advice to anyone looking into implementing or using Microsoft Exchange is the same advice I give to my team every day, which is to be more aware of new information found on the internet in terms of troubleshooting Microsoft Exchange problems. You should also keep on training about sophisticated setups for the solution because you deal with aggressive customers, so I encourage my team to learn about Microsoft Exchange designs, troubleshooting mechanisms, etc.

I'm rating Microsoft Exchange as nine out of ten.

My company is an implementer and consultant for Microsoft Exchange, not a reseller or retailer. The customer is responsible for purchasing the Microsoft Exchange license.

We primarily use the solution to send and receive emails.

In terms of usability, it’s pretty simple.

It’s stable.

The solution can scale well.

In terms of configuration, you definitely have to go way in depth. In terms of configuring the product, that's definitely an area in which they can make some improvements on.

The initial setup is complex.

Technical support could be more responsive.

From an on-premise standpoint, we’d like more security. I would definitely want to see some more security than Office 365 has to offer.

I’ve used the solution for a couple of years.

We’re able to do what we need to. In that sense, it’s stable and reliable. We haven’t had issues.

The solution is quite scalable.

We have about 150 people on the solution currently. Everyone is pretty much using it. Right now, we’re just sticking to the basics. I’m not sure if we have plans to increase usage.

Technical support could be improved. It takes you a while to get through to a technician, especially on the Microsoft side. They need to be more responsive.

Positive

I have utilized G Suite. The flexibility that Microsoft has to offer, especially when it comes to email, is better. Sometimes you need the ability to be able to make certain configurations and policy changes that Google might not offer.

The solution isn’t exactly straightforward. It’s pretty complex. The configuration can be difficult. It takes a while to set up, and you need to have some advanced knowledge in order to implement it correctly.

Based on who you have that is doing the deployment, it could take up to about three days or even maybe up to a week. However, in terms of a deployment plan, we need to analyze in terms of what we do internally and what outcomes we're actually seeking, and put the project plan in place with some timelines.

Internally, you might need one to two people to handle the initial setup. We had two engineers.

We had assistance from a third party.

I don’t have any details in terms of ROI.

I don’t have any information about how much the licensing is.

We didn’t really evaluate other options beyond Microsoft and Google.

I’m an end-user and a customer.

We may not be using the most updated version.

I’d advise potential users to ensure that you do your due diligence. If you're using a third-party contractor, just ensure that they're extremely qualified to actually execute the setup for you. Otherwise, you might run into problems.

I’d rate the solution an eight out of ten. It's stable. It works. Unless you probably go and mess with the configuration, then you won't have any problem. For the most part, it works. It does what it says it's going to do.

Microsoft Exchange is a user-friendly product that is easy to manage and configure. 

Some users encounter stability issues. I connect with the support team through my local partner, which takes time. 

I have been using the product for ten years. 

I rate the product's stability a seven out of ten. 

I rate Microsoft Exchange's scalability a nine out of ten. My company has around 4000 users. 

The tool's deployment is simple. 

I rate Microsoft Exchange's pricing a six out of ten. 

I rate the tool a seven out of ten. 

We primarily use the solution for email and passing on information between the company's user base.

The exchange functionalities are good. It helps ensure information is accessible and can move between people in the company. The exchange of email is very easy.

The integration is very good.

The Microsoft visuals are very helpful. 

We're able to work on SQL servers with no issues. 

I can't say there are any missing features. 

I'd like the archiving process to be faster. 

They could offer better performance and enhancements throughout the product. 

I've been using Microsoft for 15 years. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. I'd rate the overall stability eight out of ten. 

It is a scalable product. A company would have no issues if it needed to expand. 

The solution is mainly used by all end-users. Everyone in the company has it. That's about 1,500 users.

I have never reached out to technical support.

I have never worked with other similar products. 

Others work on the deployment and configuration process. I did not take part in the implementation process. 

I have five colleagues that handle all aspects of Microsoft maintenance, including any needed maintenance for Exchange. One is an admin on Exchange. The others handle other Microsoft products.

I am using the latest version of the solution. 

I'm an end-user. As an end-user, the solution works well to the point I don't really know it's there. My company is a Microsoft customer. 

I'd rate the solution eight out of ten.

Exchange is an email solution. 

Exchange's best feature is single sign-on access using the Microsoft Identity framework. 

The security features could be improved. There should be a better policy management system. 

I have used Exchange for the last 12 years.

Exchange is 100% stable.

Exchange is 100% scalable. More than 100 of my customers use Microsoft Exchange, and some of the larger ones have more than 10,000 users.

We are a service provider, so we provide the first and second tiers of support. If we cannot solve the issue, we escalate to Microsoft premier support. My clients are happy with the Microsoft team. 

When I started using Microsoft Exchange, I found it to be complex. It's much easier now that I understand the architecture. Microsoft Exchange can be deployed on-premises, but it is also excellent as a cloud solution. 

The deployment time depends on the customer. A greenfield deployment typically takes around two weeks. It might take one or two months if you need to migrate accounts and data. 

I rate Microsoft Exchange 10 out of 10. I always recommended customers go with the Microsoft email solution, either on-premises Exchange or Microsoft Office 365. You can also go for the hybrid. I suggest Microsoft 365 or Microsoft Exchange for their collaboration and communication solutions.

Speaker 2:

Our company uses the solution to manage emails and accounts. 

The solution's speed is good. 

The search tools are good. 

Observations are very user friendly. 

The solution could be more secure. 

I have been using the solution for ten years. 

The solution is stable. 

The solution is scalable. 

The setup is easy. 

I rate the solution a ten out of ten. 

We primarily use the solution for e-mail. That's pretty much what Exchange is built for, and it's very good at what it's built for. 

If you want to have an email system that works quite well and that allows you to be able to give easy access to everything from emails to checking calendars, that's basically 365.

It is stable. 

It can scale. 

Technical support is largely helpful.

The only thing that could be improved is the pricing. They could make it more competitive. The price is a lot. That said, the product works, which means you're kind of caught between two realities. You want to pay for something that works. You just don't want to pay too much. If they could get it to be more affordable, then they will have a greater uptake in users. All the people that are using G Suite, the free version, would likely actually move over to 365.

I've been using the solution for over 15 years. 

This is a very stable product. There aren't bugs or glitches. It doesn't crash or freeze. It is reliable, and the performance is good.

I'm happy with the scalability. 

We have about ten people using the solution in our company; however, our customers that we support number in the thousands. 

If we do get additional people, we will increase usage. 

I've used Microsoft tech support quite a bit across various applications that they have available. Technical support is not bad. Once or twice you get a unique issue that's going to be difficult until you find someone that knows absolutely everything. However, for the most part, technical support is okay. It could be far worse.

The setups vary in level of difficulty. I've worked with both simple and complex setups. 

I'm not sure exactly how long it takes to deploy. The time would depend on the size of the implementation. 

I can handle the initial setup myself. 

The solution could be less expensive. 

We can do monthly payments if we like; however, usually, we do a yearly subscription. 

We've used on-premises and cloud deployments. In on-premises, we're likely one version behind. On the cloud, we are using the latest version.

I'd recommend the solution to others. Whenever, for example, I find someone using Google, I move them over to Exchange. 

I would rate the product eight out of ten. 

We use this product for emails and for meetings. I'm the IT coordinator. 

The biggest advantage of this product is that it provides us with unlimited storage for our mailbox. The availability and simplicity of getting emails is great. There's an accessible online version and you have the full Office package available at any moment beyond Outlook. The integration with OneDrive comes in very handy. The Outlook Exchange server becomes your go-to place for storing conversations and correspondence. 

The licensing could be better. There are several levels of licensing depending on the number of users and features but it lacks the breakdown of what's included in the license, and the possibility to customize what you really need. There are likely to be features included that you don't need but there's no opt out option for those.  

I've been using this solution for 10 years. 

Stability has improved tremendously. These days it requires an extraordinary set of circumstances to not be able to access your emails, to send or receive emails, or to access the Exchange server.

The solution is quite scalable. We have over 1,000 users. 

We've contacted technical support several times and they've been responsive. They're pretty good, in general. 

Positive

The initial setup is straightforward. There's really no problem with the setup of the latest Exchange servers and Exchange in general. We deployed in-house and didn't need any external partner to handle it.

Microsoft provides you with an ease of control, and management, and sets certain expectations from the software that you can't have if you implement other, cheaper solutions that are likely to be more difficult to manage or that are unable to adapt to new demands. It has a really nice scalable environment. You can start with the smallest Windows license and then just continue scaling up and upgrading, without the need to completely change and start over as your organization grows. The backbone is there on Microsoft. 

I like this product and rate it nine out of 10. 

We are using Microsoft Exchange mainly for the email system for my company and other companies I work for.

One of the most valuable features of Microsoft Exchange is its security.

I have been using Microsoft Exchange for seven years.

Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable. 

The scalability of Microsoft Exchange is good but it depends on the license.

We have approximately 4,000 users using the solution.

We had to contact support from Microsoft when there was a critical update that we needed to have which fixed some issues we were having.

I rate the support from Microsoft Exchange a five out of five.

The initial setup of Microsoft Exchange is complex. It contains a lot of components that have to be configured perfectly together. After the installation, it works well. It took us two weeks to migrate from one release to another.

I did the implementation of Microsoft Exchange in my company. We have a team of three people that do the maintenance and support for the solution.

Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license.

Many people when they upgrade their mailing system choose Microsoft Exchange.

I rate Microsoft Exchange a ten out of ten.

I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.

The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange. It facilitates agenda sharing, and integrates very well with Dynamics, allowing seamless sharing of contacts and company directories. 

As a user, I find it easy to use, with digital signature and certificates being straightforward. It also automatically updates, which is very convenient.

Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself.

I have been using Exchange for ten years.

From my perspective, as a user, it is stable and reliable.

In the past, when I was a technician, we experienced scalability problems with older products, however, I don't think today's products have that kind of problem.

I don't have direct access to Microsoft support. We have internal IT support that provides assistance.

At my previous company, we used Exchange as well.

I found Exchange already installed on my PC. It's a simple link, and I got access through the web.

We use GitHub and various other tools, however, primarily Exchange.

I'm quite satisfied with the solution and the automation it offers. It is easy for me to understand and is quite stable.