Microsoft Exchange Reviews

I use it as a customer, and I also do implementations for my customers. I mostly go with hybrid deployments.

It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier.

There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks.

The products or the updates that come in are more frequent. If I want to move from Exchange on-prem to Exchange Online, there are prerequisites that need to be met. They always have prerequisites for the latest one, but not all customers will have the latest infra. They might have a six or three months old version, but the expectation is the latest one. This prerequisite is a little inconvenient for those customers who wish to migrate to the cloud.

The response time of their support can be improved. 

I have been using this solution for seven to eight years.

I have not contacted them recently. I used to contact them four or five years ago. I would rate them a four out of five. One point is for the delay in their response. 

It depends on the organization. If it is an SME, it is going to be straightforward. If it is an enterprise, it is going to be complex.

Its price is fair.

I will recommend others to go with the complete suite instead of going for just Exchange. If they go with Office 365, which is a bundled service, they will get more flexibility and collaborative workspace. It will enable their users to work without moving around the apps.

I would rate Microsoft Exchange an eight out of 10. Obviously, not everything is 100% satisfactory, but there are a lot of improvements happening. 

We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.

We use Microsoft Exchange on a daily basis and it helping our business, we are able to integrate easily with many of our business applications.

Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business. 

From a reliability perspective, they need to improve the search engine, it is not very powerful.

The security is not the best, it is not able to filter some of the spam and malware emails that pass through no matter what security protocols that we have set. Recently we had two incidents where we had to stop the business for one day. I am not sure if it is a problem with our implementation, or is it a problem with something else. 

I have been using Microsoft Exchange for approximately four years.

There are some difficulties with the Microsoft Exchange application. For example, it sometimes gets frozen and we have not determined the cause. When frozen we need to close it, and then again open it again. It takes a while to reload the application if the volume is high and when I have many emails. They need to improve on stability.

Many solutions have bugs and glitches and I do not think Microsoft can help it, it is a huge package and there are updates frequently. However, if one was to implement all the standard policies the bugs would be fewer. If I do not implement a certain standard Microsoft Exchange policy, then it should stop me. It should not allow me to do certain operations that would put me at risk. There should be fewer manual controls to prevent improper configuration.

The solution is scalable. We have approximately 300 users using the solution and there are some companies that have 10,000 users.

The support for Microsoft is very good.

The installation process was straightforward. There were not that many difficulties.

We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. Typically, the larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive. However, for a large company, where they have thousands of employees the cost is distributed. We do not receive this kind of benefit because of the small company size. They should provide more discounts for the small companies because we do not complain or create too many problems for Microsoft.

For large companies that have 10,000 employees, the problems are huge and different. They use a lot of Microsoft support. Small companies that have less than 300 people should get a discount, we do not qualify for their volume discount that starts at 500 people. They should not put these kinds of restrictions on giving discounts. I expect Microsoft to come up with some different options for small to mid companies in the future.

We have evaluated Microsoft Office 365.

Overall when taking into account implementation, user experience, the flexibility of the solution it has always been very good. There are more benefits than drawbacks.

I rate Microsoft Exchange a seven out of ten.

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records.

I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab.

We usually don't have any issue with Exchange. It can be integrated with different solutions. 

Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for.

Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

I have been using Microsoft Exchange since I joined this company back in 2008.

Microsoft Exchange has been pretty stable. The problem we faced was because we forgot to delete some of the rules that were created automatically. The problem was on our side. 

We also have Exchange Online, and we have experienced an issue with it in the past. Microsoft had a huge outage about three or four months ago, and we didn't have any access to our email in the cloud. That's the only time we experienced a problem with Exchange Online.

We are a mid-size company with 350 employees. We haven't experienced any problems with scalability or faced a situation where we need to quickly increase the capacity of the system. The company has grown over the last ten years and has added around 100 employees. It has worked for us in terms of scalability, but I don't know if it works for companies bigger than ours.

We have all kinds of users. There is a mix of different functions that are using the system. Our core business is for operating power plants, so our employees are plant operators. Half of our users are plant operators, and we also have a mix of engineers, accountants, commercial staff, legal department, and HR department. 

We have not contacted their technical support. We found all the documentation on the Microsoft site very useful. 

I was not the one who implemented this solution. Based on my understanding from the technical department, installing it in an on-premises environment is easy. Creating or handling all the emails on the cloud is also really easy. The most complex process that we have done so far is migration. We have a hybrid environment with half of them on-premises and half of them on the essential line. Integrating these two environments was the most difficult task. You need to understand both environments to integrate them. We didn't have a lot of problems with this integration. It is a difficult task, but it is not impossible.

Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses.

Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

Its technical implementation is quite good. It is stable and can be accessed through all kinds of devices. You can access it through a client for your mobile phones or computer. It performs pretty well. Microsoft is a market leader with a presence everywhere, which makes it easy to find support.

I would recommend this solution. I would advise others to also go for the entire suite of Office 365 along with Microsoft Exchange. I don't know if Exchange licenses are sold separately. If you are already using Microsoft tools, it makes sense to go for Microsoft Exchange because it has native integration with all those tools.

I would rate Microsoft Exchange a nine out of ten.

At the moment, our primary use case is mostly for mailing, but in the near future we will be more focused on collaboration, as well.

There is nothing special that I like with Exchange. They made a system that works in business. It is quite normal that companies use Exchange.

In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards.

I have been using Microsoft Exchange for about five years.

In terms of stability, if you are a user or if you have a number of users, especially a big number of users, there will occasionally be some bugs in the product. That is a normal situation.

In terms of current users, I think we have about 3,000 or 4,000.

They are not dedicated solely to the Exchange. They are also supporting other software technology solutions.

My experience with tech support is that they are mostly good enough.

The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple.

My personal preference would be a Google solution. It is not a big difference. My advice to anyone considering Microsoft Exchange would be, stay with your product because switching to another product can be costly and a complicated task.

On a scale from 1 to 10, I would rate Microsoft Exchange a 6.

It may be that some nice features are missing.

I just use it for email.

The security and compliance features have impacted our organization. We use multifactor authentication with mobile authentication for the first use on any PC or device. We also have a feature that requires re-authentication if you haven't logged in for a certain amount of time.

It's very well integrated with OneDrive and Teams Calendar. We are using Microsoft 365, so the integration is very good.

Until now, I think integration with the Copilot AI would be good. 

I like its reliability. It's very stable, and it just works.

The events and meetings feature are the most beneficial for managing communications.

It is synchronized automatically with our organization's calendar, and everyone is aware of the event or meeting. We can meet in person or through Microsoft Teams.

More AI features would be good. For example, maybe AI could suggest sentences or enhancements to paragraphs while writing an email.

So, the CoPilot integrations could be further improved. 

I have been using it for about ten years now.

It is very stable.

It is scalable. Scalability is one of the powerful features of all Microsoft products.

There are about 700 users in our organization who use Exchange.

I used Mail Enable. The integration with the calendar. The other solution was a little bit hard.

The initial setup was straightforward. The setup us not complex than it needs to be. It works smoothly.

I work with the on-premises version of Exchange. It is deployed across multiple locations.

The deployment and maintenance part is covered by another team.

Overall, I would rate it an eight out of ten.

We mainly use Microsoft Exchange for email communication between the users and the clients and for some other capabilities.

The most valuable feature of Microsoft Exchange is its communication capabilities. It also works really fine performance and stability-wise.

Microsoft Exchange's customer support could be faster and more knowledgeable. Also, the solution has some bugs.

I have been using Microsoft Exchange for three years.

I rate Microsoft Exchange a nine out of ten for stability. The stability of Microsoft Exchange could be better.

I rate Microsoft Exchange a ten out of ten for scalability. Approximately 2,000 users are using Microsoft Exchange in our company.

Sometimes our problems are not solved because Microsoft Exchange's customer support doesn't give the right answers.

We needed two people for the deployment and maintenance of Microsoft Exchange.

Users have to pay a yearly licensing cost for Microsoft Exchange. I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution.

Microsoft Exchange is a good and useful solution that users can use without any problem for smaller or larger companies.

Overall, I rate Microsoft Exchange a ten out of ten.

I use the product to send emails and communicate with users and clients.

Communication is the most valuable feature of the solution. It's a good solution. We can use it without any problem. It's useful for every company, whether small or large.

The support needs to be more knowledgeable. The support's answers are sometimes wrong, and they do not solve our problems. We have to find a workaround when we do not receive the solution.

I have been using the solution for three years.

The solution’s stability is fine. We face some bugs sometimes. I rate the stability a nine out of ten.

The scalability is fine. In our organization, 1000 employees use the solution.

We need two technical people, two managers, and seven first-level support employees to deploy the solution.

We pay a yearly license fee for the solution. The product is quite cheap.

Overall, I rate the solution a ten on ten.

The most valuable feature of Microsoft Exchange is its ease of use.

It is important to have the updated version for scalability.

I have been using Microsoft Exchange for approximately four years.

The solution is stable.

The scalability of Microsoft Exchange is good.

There is not a lot of support needed from the vendor. We can provide the training for the customers.

The solution can be complex depending on the environment. Additionally, it depends on the other solutions or authentication needed.

The time it takes to deploy Microsoft Exchange depends on the customer's environment. However, with a consultant, it can be done in a reasonable timeframe.

The steps that are taken for the implementations depend if we have to do any duplication or if it is a new installation. If it is a new installation it is easy.

A minimum of three technical staff is needed for the implementation of Microsoft Exchange.

There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve.

I rate Microsoft Exchange a ten out of ten.

I use the solution mainly for emails and arranging schedules, calendars, et cetera.

It is enterprise-friendly, and many organizations use it.

The product can scale.

It’s stable and reliable.

The solution could be more user-friendly. It could always be more scalable and have a better UI.

I’ve used the solution for many, many years.

The solution is stable and reliable. There are no bugs or glitches, and it doesn’t crash or freeze.

It is a scalable product. You can expand it.

I can’t say how many people in our organization use it.

We have our own internal support if we run into technical issues. I’ve never dealt with their technical support services.

We did not use a different solution previously.

I wasn’t a part of the installation. I can’t speak to how it goes.

Our IT handles the licensing process. I don’t have visibility into pricing.

We use an enterprise version.

I’d recommend the solution eight out of ten.

I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.  

The most valuable feature of Microsoft Exchange is the collaboration tools.

Microsoft Exchange could improve security. They can elevate a lot of security features.

I have been using Microsoft Exchange for approximately 10 years.

Microsoft Exchange is stable.

I have not used the support.

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.