Microsoft Exchange Reviews

We are using Microsoft Exchange mainly for the email system for my company and other companies I work for.

One of the most valuable features of Microsoft Exchange is its security.

I have been using Microsoft Exchange for seven years.

Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable. 

The scalability of Microsoft Exchange is good but it depends on the license.

We have approximately 4,000 users using the solution.

We had to contact support from Microsoft when there was a critical update that we needed to have which fixed some issues we were having.

I rate the support from Microsoft Exchange a five out of five.

The initial setup of Microsoft Exchange is complex. It contains a lot of components that have to be configured perfectly together. After the installation, it works well. It took us two weeks to migrate from one release to another.

I did the implementation of Microsoft Exchange in my company. We have a team of three people that do the maintenance and support for the solution.

Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license.

Many people when they upgrade their mailing system choose Microsoft Exchange.

I rate Microsoft Exchange a ten out of ten.

This solution handles all of our primary functionality including email, message delivery, message archiving and calendars.

The primary features I use are email and calendar.

In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates.

We have been using this solution for four years. 

This is a stable solution.

This is a scalable solution. We already have over 10,000 users in Microsoft Exchange and the total size of the databases exceeds several hundred terabytes.

In all large corporate installations, the first level of tech support is always the local support team. Only if they aren't able to handle the case, we contact tech support in Microsoft. For now, because of sanctions, this option is quite limited.

Neutral

We had used IBM Notes before but it is an inferior product compared to Exchange.

I barely had any issues with initial setup of Microsoft Exchange. It involves a few clicks on the initial setup dialogue and that's it.

This solution is used by many large organizations and I don't know of any viable alternatives. If there are a large amount of users in an organization, Exchange is probably the best option. If there are less than 1000 users, opensource software may be a better alternative.

I would rate this solution a nine out of ten. 

We primarily use the solution to send and receive emails.

In terms of usability, it’s pretty simple.

It’s stable.

The solution can scale well.

In terms of configuration, you definitely have to go way in depth. In terms of configuring the product, that's definitely an area in which they can make some improvements on.

The initial setup is complex.

Technical support could be more responsive.

From an on-premise standpoint, we’d like more security. I would definitely want to see some more security than Office 365 has to offer.

I’ve used the solution for a couple of years.

We’re able to do what we need to. In that sense, it’s stable and reliable. We haven’t had issues.

The solution is quite scalable.

We have about 150 people on the solution currently. Everyone is pretty much using it. Right now, we’re just sticking to the basics. I’m not sure if we have plans to increase usage.

Technical support could be improved. It takes you a while to get through to a technician, especially on the Microsoft side. They need to be more responsive.

Positive

I have utilized G Suite. The flexibility that Microsoft has to offer, especially when it comes to email, is better. Sometimes you need the ability to be able to make certain configurations and policy changes that Google might not offer.

The solution isn’t exactly straightforward. It’s pretty complex. The configuration can be difficult. It takes a while to set up, and you need to have some advanced knowledge in order to implement it correctly.

Based on who you have that is doing the deployment, it could take up to about three days or even maybe up to a week. However, in terms of a deployment plan, we need to analyze in terms of what we do internally and what outcomes we're actually seeking, and put the project plan in place with some timelines.

Internally, you might need one to two people to handle the initial setup. We had two engineers.

We had assistance from a third party.

I don’t have any details in terms of ROI.

I don’t have any information about how much the licensing is.

We didn’t really evaluate other options beyond Microsoft and Google.

I’m an end-user and a customer.

We may not be using the most updated version.

I’d advise potential users to ensure that you do your due diligence. If you're using a third-party contractor, just ensure that they're extremely qualified to actually execute the setup for you. Otherwise, you might run into problems.

I’d rate the solution an eight out of ten. It's stable. It works. Unless you probably go and mess with the configuration, then you won't have any problem. For the most part, it works. It does what it says it's going to do.

I use Microsoft Exchange for their email service for my personal use.

The price of Microsoft Exchange could improve, it is priced high.

I have been using Microsoft Exchange for approximately 10 years.

Microsoft Exchange is stable.

I have found Microsoft Exchange to be scalable.

I have not contacted Microsofts technical support.

The installation of Microsoft Exchange is easy.

Our technical team did the implementation of the solution.

There is an annual cost to use Microsoft Exchange, and the price could be less expensive.

I would recommend Microsoft Exchange to others.

I rate Microsoft Exchange an eight out of ten.

Exchange is an email solution. It is widely used in our organization.

Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers. 

Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service.

I've been using Exchange for many years now. 

Microsoft Exchange is highly stable.

You can scale it horizontally by adding several servers behind the load balancer if you want. We have more than 20,000 users.

We contacted Microsoft about an issue a while back, but it was so long ago, I can't remember what the problem was.

Installing Microsoft Exchange is straightforward. The conversion takes time, but the installation itself takes less than two hours. The total deployment time depends on what you want to do, i.e., how many servers you want to configure, the structure of your domain controllers, etc. We have four team members for deployment and maintenance. 

We have an enterprise agreement with a five-year contract.

I rate Microsoft Exchange eight out of 10. Exchange has a cloud solution also, so depending on the count of users, you can decide whether to use the on-premise or cloud version.

I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.

I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version

The desktop version of Microsoft Exchange receives emails a little slower than the online version. 

I have used Microsoft Exchange within the last 12 months.

The stability of the solution is good.

I haven't run into any scalability problems. However, I've run into several large multinational companies that I know do run into issues, and they have to merge two separate something together.

Microsoft support is very good. I did recently have an issue the other day.  The solution was asking me for my password, and I put it in and it didn't recognize it, and I was getting really frustrated. I called Microsoft support, spoke to a person, they had me download a tool,- for data checking, and it fixed it. Whatever it did, it fixed the problem. I had a good experience. 

They are responsive and helpful, if you're only one user and not their biggest customer, they still give you good support.

I have implemented the solution for my system and it is easy. I have not done so for a company. I just download it and run it, that is all.

I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different.

I do not see Microsoft having any competition in the market. They appear to be dominating.

I rate Microsoft Exchange a ten out of ten.

I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.

The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange. It facilitates agenda sharing, and integrates very well with Dynamics, allowing seamless sharing of contacts and company directories. 

As a user, I find it easy to use, with digital signature and certificates being straightforward. It also automatically updates, which is very convenient.

Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself.

I have been using Exchange for ten years.

From my perspective, as a user, it is stable and reliable.

In the past, when I was a technician, we experienced scalability problems with older products, however, I don't think today's products have that kind of problem.

I don't have direct access to Microsoft support. We have internal IT support that provides assistance.

At my previous company, we used Exchange as well.

I found Exchange already installed on my PC. It's a simple link, and I got access through the web.

We use GitHub and various other tools, however, primarily Exchange.

I'm quite satisfied with the solution and the automation it offers. It is easy for me to understand and is quite stable.

It is to run our mail server.

It's really just been the same for a decade now. I don't think they've really updated anything in a long time.

I like that we can still use it on-premise. Then, we don't have to pay the extra subscription fees for the cloud.

It integrates with anything really, to be honest, besides other Microsoft products.

There are AI-based features, but we don't use it.

We don't use Exchange for a lot of stuff, so there's not a lot to improve.

The interface could look a little more nicer, but other than that, it's fine. 

I have been using it for more than ten years. 

I haven't had to scale it at all. We've been running about the same amount of people for a long time.

It is used by around 100 end users. Just one person is required to maintain it for a hundred users, so we outsource that to an MSP.

They're helpful and easy to deal with.

We bought it years ago.  

I would recommend Microsoft Exchange to others because it's pretty easy to manage. However, it is costly, so it depends on how much you want to pay.

Overall, I would rate it a nine out of ten.