OpenText Data Protector Reviews

We use the solution for backup data protection of on-premises, in-cloud, and virtual environments. Also, we use it for the features such as production tab and recall tool.

The solution is easy to use.

The solution's customer support service needs a lot of improvement. Presently, they take a long time to resolve simple issues.

I rate the solution's stability as a four. We face challenges with it, and the support team has not been able to fix them.

We have 2000 users of the solution in our organization. I rate its scalability as a six.

The solution's customer support service for setup and ongoing issues could be better. 

The solution's initial setup was easy, but it took two months to complete the process because of its poor technical support.

The solution's support team executed the deployment for us. It was a time-consuming process.

The solution's price is more reasonable than the other vendors.

If the solution's customer service improves, it will stand out as the best product compared to other vendors. I rate it as a five.

Micro Focus Data Protector is used for data backups.

The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication. 

I have been using Micro Focus Data Protector for approximately 16 years.

Micro Focus Data Protector is highly stable.

I have found Micro Focus Data Protector to be scalable.

The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support.

I have used Veritas and Veeam Backup & Replication.

The solution is easy to implement.

They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive.

If Micro Focus Data Protector has a universal license for every aspect of the operation, there would be no limit to us. For example, they have a different license for Exchange, Oracle, and SQL. You have to have an online license, it can be an expensive adventure.

I rate Micro Focus Data Protector an eight out of ten.

This product needs a lot of improvement both on the technical side and in its pricing and compatibility.

This solution is not scalable.

I don't think this product has a good support center.

The initial setup was relatively easy.

I would rate this solution as five out of ten.

Our primary use case is to back up databases, file systems, servers and information in the database.

Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.

In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.

The feature I would like to see in the next release is only more integration with new databases.

I have been using Micro Focus Data Protector for about 20 years.

We are currently using the latest update in some platforms. We are using version 10.

Its performance and stability are okay.

In terms of maintenance, we only need to do updates when we receive information. Not more than.

Micro Focus Data Protector is an easily scalable solution.

We have six people in my company using it.

The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.

I would recommend Micro Focus Data Protector to other users.

On a scale of one to ten, compared with other solutions, I would give it a nine.

We use Micro Focus Data Protector to back up all our infra servers, plus file share and some VM backup.

The normal file system backup is easy to manage, and our success rate is quite high.

The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements. Furthermore, if we want to change something, we have to run it through all the policies one by one. They don't have a central place to modify and apply it to all the policies. The virtual environment backup could also be better.

I have been using Micro Focus Data Protector for four years.

It's a stable solution, but every upgrade is such a headache. For example, we currently have to upgrade to a new version, but somehow the connection to storage isn't happening because there are issues with the library.

Micro Focus Data Protector is scalable. It's quite simple as we can just add on more media to fulfill all the requirements. Right now, a few thousand people use this solution in our organization.

We had a few cases through email, but one pain point is that they always go through to level one, go to level two, and so on. They spend a lot of time explaining what's going on before the problem is solved. 

Previously, we used Veritas Backup Exec. So, compared to Veritas Backup Execs, it's a little bit cheaper.

The initial setup is quite straightforward, like Master Media Server. 

Our licensing is on a capacity basis.

I wouldn't recommend Micro Focus Data Protector to be used as a cloud backup. But for on-premise and file share use, it's quite okay.

On a scale from one to ten, I would give Micro Focus Data Protector a seven.

The solution is used in protection across a heterogeneous computing environment.

What I like the most about this solution is that I can change and access the Oracle file. 

I would like to see a better user interface in the next release. 

I have used the solution for 20 years. 

In my experience, I found the solution to be stable.

The solution is scalable. There are approximately 10 users using it in my organization.

Since I am using the solution as a trainer, I have not used any technical support.  

I have used StorONE solution before. 

I have installed the solution myself. It was easy and took approximately 40 minutes. 

 There is one administrator necessary for the deployment of the solution. 

The solution requires paying for a license.

I would recommend the solution to others. 

I rate Micro Focus Data Protector an eight out of ten. 

The primary use case is mainly for data protection for both short-term and long-term retention. We are resellers of Micro Focus and I am a storage and backup engineer.

Many colleagues complain about poor and complicated implementation of VMWare granular recovery

The feature I like the most is the deduplication implementation with CAPA. It's very good. 

I think the VMware backup integration and the cloud recovery is lacking. I also found it difficult to implement the granular recovery solution with Micro Focus for both VMware integration backups and for exchange integration backups. Implementing this solution was a big challenge. Other products like Veeam, or NetBackup have a simpler and more user friendly solution than Micro Focus. Implementation really should be more straightforward. I'd like to see stronger integrations, and an easier setup for granular recovery. It's a feature that plays a great role for data protection.

I've been using this solution for 11 years. 

Stability depends on the platform. It's quite stable on a Linux platform but I've had bad experience in the past with Windows. I don't know if there is more stability with the new releases, but we abandoned the Windows platform for the core services of Data Protector. We're using Linux.

The scalability is okay although there are issues regarding the database. If you're installing the solution in a physical machine, and you have to extend the database, it's not so easy.  With virtual machines, it's easy to extend it. Scalability depends on the type of installation. I suggest deploying the core as a manager that contains the database, then if you need to scale up storage, you can easily extend the virtual disk in a short time.

Technical support has not been good recently and in several cases, I have found the solution myself. I would expect support to be able to manage these issues. 

We currently also use NetBackup and Veritas which are both more open to other systems. There is also the Veritas fast solution for appliances together with the pro. With Micro Focus, you need to contact the vendor for equipment for the storage device, and for the new servers and the physical middle servers. NetBackup and Veritas only have one vendor and we get everything from them. It makes it easier to prepare bonds and to design a solution for customers. Veritas also has integration for cloud-native backup, and we have integration for the backup storage before the middle server. There is also good integration with VMware and Data Protector. Micro Focus is not like that. We need three different vendors to provide the same solution.

The time it takes to set up a virtual machine with the software operating system is very quick if it's a new installation. But if it's an upgrade, it is quite difficult, because it takes time to convert the database to the new user. The performance of this product in the Windows platform is not great so we usually don't install it. With VMware, it is easy to attach the kit, the package ISO file. Then the setup is quite easy. In that sense, it's like the other products for this. It's probably more difficult than implementing in a network environment, with firewalls in between middle servers and clients, or between some manager and the new servers.

Implementation was in-house

This solution is a manager service. We resell this product with the manager service in our private cloud that we provide the customers so for us, it's a good price. However, I do think they should lower the price as there are other, better technologies available.

EMC Networker

I would rate this solution a six out of 10. 

We are using this solution to back up our data from SAP HANA and Microsoft applications. We also use it to back up our domain and file servers.

The most valuable feature is the capability to back up our SQL server.

We also use this product to back up our Linux file system.

The interface has been the same for many years and needs to be updated. The dashboard has changed, but that only deals with part of the backup process.

We have been using Micro Focus Data Protector for 15 years.

We haven't had any issues with respect to stability.

The scalability is very nice.

Overall, this is a good product and it hasn't given us any problems.

I would rate this solution a nine out of ten.