SharePoint Reviews and Pricing - page 12

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it_user540288 - PeerSpot reviewer

Project Manager at a tech company with 51-200 employees

Jan 15, 2017

The two-way synchronization is valuable. The number of files that can be uploaded has a limit.

What is most valuable?

The two-way synchronization is very valuable.

How has it helped my organization?

Automatic synchronization with our file server library: Once all the data is uploaded to SharePoint, changes made by any user (regardless the access location) who has access to given files are automatically downloaded to our file server.

What needs improvement?

There is a limitation on the number of files that can be uploaded.

For how long have I used the solution?

I have used it for six months.

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What do I think about the stability of the solution?

There is a limitation on the number of files that can be uploaded.

What do I think about the scalability of the solution?

As per Microsoft support, the issue should be fixed in the next releases. But until now, the same problem is occurring.

How are customer service and support?

The technical support related to Office 365 in general was good, but we have faced some issues related to the SharePoint support. We have received different opinions (some were contradictory) from different support agents.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The setup is not complex; we just create the libraries and the sync will start. (We have downloaded and used various tools including Microsoft’s own tools.)

What's my experience with pricing, setup cost, and licensing?

SharePoint is embedded in our Office 365 license. The price is very competitive. (I believe it is one of the best.)

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Office 365 SharePoint is a powerful and great tool, as long as your libraries’ content is limited in terms of the number of files. For huge data uploads, limitation problems will start popping up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Database Senior Manager at a university with 1,001-5,000 employees

Oct 10, 2016

We have taken advantage of the list features extensively and the ability to clone subsites.

What is most valuable?

We have taken advantage of the list features extensively and the ability to clone subsites.

The creation of lists and the ability to tie lists together is valuable. This has made my job and other different department’s jobs easier. We have many different lists defined on our server. We can use one of the list items on another list so that we have data integrity. That way everyone spells IBM the same, etc.

The ability to make templates of sites means thatt they can be easily recreated over and over.

How has it helped my organization?

An example of how we use the lists is what we call our parking portal. We have a list of pin numbers that parking has given to us to use in our underground parking lot. We have several different departments that use these numbers and they get charged when they use them. We have a separate list for reservations that we tie to the pin numbers. This is used to make sure that:

The pins are only used once.
The appropriate department gets charged for the parking pin used.

What needs improvement?

It does too many things and some of them seem impossible to set up.

One of the features that I could not get set up was the access interface. It had many steps and I just couldn’t get it to work. It should be easier to build access applications to do some of the things we want to get done.

For how long have I used the solution?

We have used Microsoft SharePoint since 2007. We have upgraded to 2010 and then to 2013.

What do I think about the stability of the solution?

I have run into problems with Microsoft updates killing my test machine for two months...

What do I think about the scalability of the solution?

I have not encountered any issues with scalability.

How are customer service and technical support?

Technical support is 5 out of 10; it is complex and must all work.

Which solution did I use previously and why did I switch?

We didn't have anything that did this before.

How was the initial setup?

Initial setup was complex. You needed to understand the parts before you could set up the whole, and you needed to understand what parts you needed to get going.

What's my experience with pricing, setup cost, and licensing?

Pricing seems fine. Licensing seems straightforward.

Which other solutions did I evaluate?

Nothing else did this at the time we started up.

What other advice do I have?

Start out in the cloud and see if that will get you where you want to go.

This version is a lot easier to use than the predecessors but it is still not easy to setup and get running. I love the new features and look forward to working with Microsoft SharePoint O365 online.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user326337Customer Success Manager at PeerSpot

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Oct 13, 2016

Which tasks are you unable to do due to the limited ability to build access applications?

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Head of Consulting & Solutions EMEA at a tech consulting company with 51-200 employees

Sep 21, 2014

Will Office 365 change the SharePoint vendors focus?

Office 365 is a comprehensive platform that delivers main pillars like email, calendar, collaboration (including search, document management...etc.), unified communications and social.

Microsoft keeps adding to this platform like Project Online and PowerBI.

Office 365 is not an isolated platform, it works in tandem with Microsoft Azure to extend its services through Azure websites, Active Directory, and more to come.

The platform is fully managed by Microsoft and supported Microsoft SLA.

Having that said, how this will affect the existing SharePoint ecosystem and Microsoft partners specifically?

I would categorise existing Microsoft partners into:

Boutique services: they deliver software services in the shape of custom developed solutions on top of SharePoint and consultancy services.
Products companies: they develop ready-made products that utilise or serve SharePoint as a platform. For example workflow products, governance management, administration, back and restore, custom web parts, custom HR solution, ideas management...etc. You can check a lot of these products on Sharepointreviews.com
Hosting and platform management companies: they provide managed services to clients who want to outsource the hosting of their own SharePoint platform.

Let's see how each category will be affected:

Boutique services are the least affected in these categories. However, they should adapt and understand the change and the vision. Microsoft is pushing all the custom development to be outside SharePoint in the form of apps hosted on Azure websites or develop custom applications (websites, windows apps, mobile apps...etc.) that utilise SharePoint as backend; the applications will connect to SharePoint (or Office 365) using the new Office 365 APIs.

Products companies will need to reassess their strategy, review their market segments and how their clients are flexible to the new changes. There are clients slower to change or may be rejects the cloud concept.

In my opinion, the companies focusing on the platform management like upgrade and migration, back and restore, administration are hurt by the new move. In Office 365 there is no new versions that need upgrade or new farm that requires content migration. These companies needs to repurpose their products, move up in the technology stack (rather than focusing on the platform move up to the application).

The companies building ready web parts or solutions on top of SharePoint, they will need to re-architect their solutions and keep a close relation with Microsoft to stay to top of any upcoming platform changes.

Hosting companies are the most affected category. Simply they are going to lose all of the clients who are going to move to the cloud. It is not only about SharePoint; most of the clients move the email and unified communication workloads first then SharePoint follows.

Cloud strategy is an important item on all the CIOs agenda; either in the short term or long term. That's why all IT professional service firms need to re-innovate their offerings, focus on maximising the business value for their clients and divert the focus from IT only solutions

Glad to hear views and comments

Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft partner

Balasubramanian.C Pmp®,IT Il®,Prince2®,Co BI T®5Manager, IT Applications at a aerospace/defense firm with 10,001+ employees

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Jun 20, 2017

I Believe Office 365 will be the future of MS Office and SharePoint will be bundled inside it.

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Director Cloud Solution Consulting at a tech services company with 51-200 employees

Jul 28, 2014

Works on any device, any place and anywhere for everyone. Synchronization of files in OneDrive can take some time.

What is most valuable?

The feature that it works on any device, any place and anywhere for everyone.

How has it helped my organization?

Microsoft Office 365 has provided us many ways to share documents across a diversity of platforms with a diversity of people (both inside and outside our company).

What needs improvement?

Synchronization of files in OneDrive can take some time which can ‘annoy’ some users.

For how long have I used the solution?

At my current company we are using it one year, personally I’ve been using Microsoft Office 365 around 3 years

What was my experience with deployment of the solution?

Since we came from a Small Business Server the Exchange migration is a minor point of attention. There is no mailbox by mailbox migration, but only a cut-over migration. Furthermore we had some issues with MacBook users and their Office settings. Also we encountered some issues with mail not arriving correctly. This was NOT caused by Microsoft Office 365. A support partner had hardcoded settings which were not communicated. Once we deleted these hardcoded settings, the problems were solved within one hour.

What do I think about the stability of the solution?

There are no issues with stability.

What do I think about the scalability of the solution?

There are no issues with scalability.

How are customer service and technical support?

Customer Service: The level of customer service could be better, but it all depends on the person in the other side.Technical Support: The level of technical support could be better, but it all depends on the person in the other side.

Which solution did I use previously and why did I switch?

We had a Small Business Server environment which has a cap in the user environment. Since we grew out of the number of users, we had to change. Microsoft Office 365 was the fastest and most powerful way for both short and long term vision.

How was the initial setup?

It was straightforward, since the migration wizard provided by Microsoft is a good wizard for the environment we have.

What about the implementation team?

We did an in-house implementation.

Which other solutions did I evaluate?

No

What other advice do I have?

Take a good look at what your customers wants and needs are before choosing any other product than what you’re currently using. This will make implementation and migration easier and also makes it easier for people to change to a new platform. With Microsoft Office 365 things changed radically in our environment, which had its effect on the day-to-day business, although none which couldn’t be resolved, but a good discovery and inventory before making choices is the better option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user77661Consultant

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Jul 28, 2014

OneDrive Enterprise just doesn't work; I use it on 2 laptops running W7 and Office 2013, and it is a pure disaster. Synchronization problems everyday, Office file cache troubles, error messages that no business user could understand.
Regarding administration issues, don't try to know who is sharing what, who is using what volume of storage, O365 only provides useless reports.
MS support service said : we have no solution for you, we get the same problems, we are waiting for a new version that would work....
in 2000 years, we had Groove, a smart tool for collaboration that was perfectly working on slow wan using modems, MS bought Groove and transformed it in a big bug. A pure disaster.
If you can, use something else.

it_user415431 - PeerSpot reviewer

Collaboration Service Manager at a consumer goods company with 1,001-5,000 employees

Feb 16, 2017

Enables you to share documents from the web and via mobile devices.

What is most valuable?

The valuable features are its integration with:

The Office 365 ecosystem
Other Office 365 services
The Office application suite

How has it helped my organization?

We haven't rolled out Sharepoint online to the entire organization. However, we have been using it on a small scale within our IT function.

It has brought on improvements due to:

Ability to easily share documents which reduces the instances of documents being emailed around.
Accessibility from mobile devices which complements the file sharing capability very well.

What needs improvement?

I would like to see improvements in the interface. There is a somewhat convoluted way to change lists, columns, and even the site landing page.

Being new to Sharepoint, it wasn't obvious how to do things and where one actually starts. The recent Microsoft interface improvements are good.

For how long have I used the solution?

We have been using this solution for sixteen months.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

Which solution did I use previously and why did I switch?

We are using a different on-premise platform. The plan is to migrate to Sharepoint online for our document management and business process applications.

We are switching in order to:

Migrate to a cloud platform
Maximize our investment in the Office 365 platform
Consolidate platforms
Provide a more accessible, standardized, and integrated platform for our users.

How was the initial setup?

The initial configuration was straightforward. The online support documentation is well written and easy to follow.

What other advice do I have?

First understand the scale of what this product offers.

Don't hesitate to engage with a partner to provide best practice advice if you don't have the in-house skills or knowledge.

Ensure you understand what governance and compliance requirements your organization has to which you need to align the platform.

Have a plan on how you are going to structure the site collections and hierarchy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Manager at a university with 1,001-5,000 employees

Dec 21, 2016

Exposes data for real-time reporting as well as point-in-time views.

What is most valuable?

The most valuable features are:

MS Office Web Apps allow anywhere/anytime access to the apps used, most often for documents.
The collaboration feature allows multiple people to read and edit documents simultaneously.

The list feature makes it easy to integrate database information into the same place as documents. It allows exposing of that data to create reports and views within the site for real-time reporting as well as point-in-time views. This is extremely useful.

How has it helped my organization?

We created a hang management system with a simple list including views and reports, instead of purchasing a bloated application. We created inventory tracking in the same way.

Instead of switching, this has kept all the information in one place and within one application. It allows easy data exports into other applications.

What needs improvement?

Latest versions of this product have addressed the functionality issue on non-Windows devices.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

Occasionally, the SQL database backend would have issues to address regarding maintenance.

What do I think about the scalability of the solution?

I have not encountered any stability issues.

How are customer service and technical support?

Microsoft provided excellent support.

Which solution did I use previously and why did I switch?

Prior to this product, I have not used any other solution.

How was the initial setup?

The initial setup was somewhat complex. To get the best results, a farm configuration was needed and many additional components are required to have all the features fully functional.

What's my experience with pricing, setup cost, and licensing?

If possible, consider using what Microsoft offers in Office 365 as it includes all those features plus email. For a smaller organization, it makes a lot of sense and Microsoft will still manage the environment.

Which other solutions did I evaluate?

We have not evaluated other options.

What other advice do I have?

Try the Microsoft Cloud Services first and implement on-premise only if you really need to.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user350802Head of Knowledge Management with 501-1,000 employees

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Jan 18, 2017

This says version 2010, but sounds more like 2013 or 2016?

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Escalation Engineer at a tech vendor with 1,001-5,000 employees

Nov 27, 2016

Indexing, search and BI features are valuable. It integrates with Yammer.

What is most valuable?

The features that I find most valuable are:

Indexing
Search
BI
Custom apps model
Team sites
My Site
Integration with Yammer

SharePoint provides out-of-the-box data indexing and caching. BI is optional and driven by content population as well as external sources import. Custom App model is a platform allowing for a variety of home-grown or enterprise based solutions. We have a local team developing proprietary applications available via an in-house App store that is rolled out either globally across all pages, or individually per team site.

How has it helped my organization?

With the use of “My Site”, we were able to minimize our data center shared drive footprint and roll most user data into a searchable database. SharePoint provides file level,content security, and shifting data management to the customer.

What needs improvement?

With version management and recovery options, customers can easily restore files from the recycle bin. However, once files are removed, administrators are forced to turn to third-party tools. Administrative recovery and data management need more attention. File recovery is not made simple. Once files are discarded from within the SharePoint product, recovery turns into a long process of restoration from databases.

Alternatively we use a third party product by AvePoint called DocAve. It allows for an easy point and click recovery preserving original security permissions, which is not possible with direct database restoration. I would like to see a native Microsoft product do this.

For how long have I used the solution?

We have used this product for two years.

What do I think about the stability of the solution?

With an on-premise, or even a hybrid model, local operations and platform teams are responsible for the uptime of the system. Most common issues are service halt, drive space management, and database corruption. All of this can be resolved easily with an Office 365 infrastructure migration.

What do I think about the scalability of the solution?

Scalability was not an issue for us at the time of deployment. Capacity planning and resource management was done well. However, scalability issues with the current version is done much better than in previous versions

How are customer service and technical support?

The quality of technical support depended on the support contract and severity of the issue. An enterprise level contract allows us to raise Priority 1 cases which are addressed on a 24/7 basis. Most issues were resolved promptly.

Which solution did I use previously and why did I switch?

We upgraded from SharePoint 2007 and 2010. Data migration was the biggest culprit. The main reason for an upgrade was to provide easier platform management.

How was the initial setup?

Deploying essential components was fairly straightforward. "MySite" page customization for multi-brand organization was a bit complicated due to the application of custom templates and role-based access control.

What's my experience with pricing, setup cost, and licensing?

Do your homework and work closely with the vendor during capacity planning. Think a few years ahead.

Which other solutions did I evaluate?

We did not evaluate other products. However, also invested into WordPress and Kentico CMS under the MS Azure PaaS environment.

What other advice do I have?

Make sure the product meets your business needs. Once you make that decision, rollout the proper internal marketing and adoption of the product. Workshops are available by Microsoft along with adoption recommendations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user9321 - PeerSpot reviewer

General Manager with 51-200 employees

Sep 10, 2013

Don’t invest in SharePoint social…

(I think I am getting better at outrageous headlines to drag you in to read the post! … please don’t leave)

I recently read Jeremy’s post about picking SharePoint social over Yammer “for right now” and wanted to weigh in on why I think they are not making the call I would have. It’s all just personal opinion of course and Jeremy and I are close friends and no doubt he will attempt to convince me otherwise over a few beers shortly :)

In my humble opinion the only reason you should consider using SharePoint 2013’s social features over Yammer is if your organization is 100% unable to use a cloud based service.

Why?

Because there isn’t a future in SharePoint on-prem social features. It’s just not what Microsoft does when it changes direction.

When Microsoft takes a bet on something big there are never two options to pick from. There is only one option and the rest is dead to them. Rightly or wrongly, whether you like it or not, for good or bad … that’s just the way it works. This basically means that after that speed it approximately takes for one synapse to fire Microsoft and all its muscle (sales and otherwise) stopped selling on-prem social and started selling the new cloud social story like it was never any other way. You won’t hear anything pitching on-prem social over Yammer and it will only be used as a fall back position if the organization cant use the cloud for whatever reason.

“What should I use for social? Yammer or the SharePoint newsfeed?” My answer has been clear: Go Yammer! Yammer is our big bet for enterprise social, and we’re committed to making it the underlying social layer for all of our products.” – Jared Spataro, Senior Director – SharePoint, Microsoft Corp – 19th March 2013

Update 19th March 2013: If you want more of a nail in coffin then look no further then Jared’s latest update on the Enterprise Social Roadmap. The quote above is from this post Yammer and SharePoint: Enterprise Social Roadmap Update. If you read that 90% of the post is dedicated to Yammer with a fraction dedicated to “If you are old and clunky and stay on-prem then here is a skinny bone to chew on”.

“Cool” you might say. “That doesn’t change what you can and can’t do with the product. On-Prem is still my bag baby!”

If you look at the features, pros and cons and line them up side by side on-prem SharePoint social will win the sprint today … by quite a long margin.

But mark my words … it won’t win the marathon.

Here is my prediction for the next couple of years. SharePoint on-prem social features might be lucky to get a few new features. Maybe a some in the next update, maybe a few the one after. But where we really quit the crap and bring on the meat will be in SharePoint + Yammer integration. This is obviously not rocket science given MS just spent $1B+ dollars on it. Everything social in SharePoint Online will be ripped out and replaced/backed by Yammer with deep integrations that don’t exist today. 100% effort will be put into this experience as a first class citizen vs. the on-prem story… sad face … I like on-prem too … but like I mentioned above on-prems dead baby.

Eventually there will be no Yammer. It will just be SharePoint Online with a lot more rocking social features built by a team that deeply understand Enterprise social. MS didn’t buy Yammer for their customers (they were mostly already SharePoint customers anyway) … they bought them for the kudos in enterprise social and the team of people who get it. Microsoft needs to win enterprise social big time and Yammer are the A game.

So why would I say don’t invest in on-prem social with the SharePoint features you get in 2013 if you can at all help it?

I would put money on there not being a great upgrade story on-prem to whatever comes next in the cloud … if at all. There could be one IF you are using SharePoint social features in 365 today … maybe.

Maybe I will have to eat my hat some day when I look back at these words … but if I were made to pick a winning horse today I would be betting on Yammer and having a smoother path to niceness with future releases.

Sure, this might mean having a muddled and semi painful story now as Jeremy points out in his post. This might mean you need to educate users around using Yammer, doing some work to federate for authentication purposes so you don’t have two logins, doing some integration work to make it easier to post stuff to Yammer from SharePoint etc.… at least until MS pull the next round of SharePoint integrations with Yammer out of the hat and make things a lot less confusing etc.…

But at the end of the day I would be ok with that vs. being backed into a corner that you cant get out of or have a harder time getting out of. Even if that means living with a less integrated experience today.

Who knows … I could be 100% totally wrong (in some ways I wish I will be) but maybe I wont and I hope to have saved a few of you from writing a kilotonne of migration code trying to get all those posts, likes and follows moved over to Yammer … but having said that I am sure AvePoint will have a nice migration tool ready for that eventuality anyway … so maybe all this is moot :) PS: AvePoint migration tools rock by the way.

PS: The real moment I will freak out about Social in the enterprise will be when Facebook finally gets around to releasing an Enterprise offering walled garden style social experience for organizations. I have thought for a while now that it would be “any moment now” … but nada so far. If that happened and they offered light weight document collab etc.… it would be a game changer. But maybe zuck is holding off while him and Steve continue their wee love fest while trying to stiff Google. Time will tell I guess.

Disclosure: The company I work for is a Microsoft partner

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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