What is our primary use case?
I use
SharePoint as a general administrator, working with different Microsoft environments. I am not an admin, but I help with some issues and answer questions related to
SharePoint within the organization where I work. Although I do not manage SharePoint directly, I interact with it as part of my duties, primarily in a supportive role.
What is most valuable?
SharePoint provides prepared templates and objects for data presentation. It is a flexible tool suitable for diverse Microsoft environments. Features include messaging integration and full-text search capabilities that help users understand content and grasp significant information stored in SharePoint. It serves as a means to present information and access data efficiently.
What needs improvement?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve of using special features and web parts in SharePoint could be enhanced, especially in helping data processing by AI systems.
For how long have I used the solution?
My first experience with SharePoint began around 2005. I used to manage my own SharePoint sites. Currently, I am not involved in direct management and have not been for over ten years. I engage with SharePoint several times per month to assist others or address specific queries.
What was my experience with deployment of the solution?
The transition to SharePoint Online was mostly completed when I joined the company, having already moved from on-premises to cloud. I did not encounter any significant deployment issues personally.
What do I think about the stability of the solution?
The stability of SharePoint is high. I rate it nine, indicating a reliable experience for most companies.
What do I think about the scalability of the solution?
The external access to SharePoint data requires better security handling. I rate scalability at eight currently, with room for more advanced external secure access features.
How are customer service and support?
The quality of Microsoft's technical support is very high, with a rating between nine and ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I initially started with basic coding on Microsoft Windows and transitioned to administration roles, which led to the use of SharePoint as part of general administrator responsibilities.
How was the initial setup?
The initial setup of SharePoint is straightforward due to pre-selected templates. However, the users' understanding of SharePoint's data relations and content still requires improvement.
What's my experience with pricing, setup cost, and licensing?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What other advice do I have?
I would rate SharePoint overall as seven or eight. I acknowledge that while it is a good solution for several applications, it is not suitable for all, especially not primarily intended for external sharing. Users should explore and understand the integrated features of SharePoint to maximize its benefits.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.