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Project Manager at Inventec
Real User
Top 5Leaderboard
Aug 31, 2023
Good integrations, helps with collaboration, and increases visibility
Pros and Cons
  • "We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
  • "We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."

What is our primary use case?

We collect the lists for enterprise infrastructure and application solutions by classifications, including app catalog, profile, inventory, and data. It is a secure place to store, organize, share, and access information from any device. 

SharePoint is a collaboration platform. It is designed to help organizations manage and share tasks more efficiently. SharePoint helps by providing a centralized platform for document management, team collaboration, and communication. With SharePoint Online, team members can access application inventory data from anywhere, facilitating remote work and improving productivity.

How has it helped my organization?

We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform. If anyone is missing the deadline, the tracking progress can be displayed as well as the review status. The ongoing process is easy to record and keep evidence online for verification. If we did not have such a platform that combined email, instant message, file management, security permission, and OS authorization, the incorporation efforts would lead to paperwork and time consumption. 

What is most valuable?

We're able to assign tasks instantly and coordinate online. It is very convenient and easy for team members to access and cooperate. From application collections to employee onboarding, SharePoint can help you save time and increase productivity. We can see the top-line application so your team always knows what to work on first in their email or to-do list integration platform. By tracking all of our work in one place, we never lose sight of what’s most important for data collection.

What needs improvement?

We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information. We need to set up tracking tasks from scratch. In other words, we would like to create tracking tasks by templates embedded or uploaded directly. 

Make progress elaboration without boundary.  If you have another format of data file, it can support text. Additional functions for a next-generation iteration could include a better project file format. They should add dependencies for project schedule updates when one task schedule has been changed. 

Buyer's Guide
SharePoint
April 2026
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For how long have I used the solution?

I've used the solution for 12 months.

How are customer service and support?

Local vendor-supported training, configurations, and gap analysis when we moved to the cloud solution. Even with a lot of customization, the local vendor could align business processes to mapping specifications. 

Which solution did I use previously and why did I switch?

I used the old version SharePoint and it had a lack of integration with MS Teams, Instant Message, and the web portable for file sharing. This new version is better than the old version as you can do file sharing without a corporate mechanism.   

Most of all, I liked that I did not even need to install MS Office and am now using MS Office Cloud within the web office format. It is truly a well-integrated application.

How was the initial setup?

The SharePoint ecosystem is under development and needs both customers and vendors to work together to make solutions viable. As the business is evolving, SharePoint still needs to transform to meet expectations. For our purpose, completely replacing an entire enterprise application will be not possible. We can expect OS-embedded applications in the future in Microsoft. For certain solutions, we may wait years yet (ex., ERP to integrate interface PDM/MES/supplier/Customer EDI).

What about the implementation team?

For standard functions, we had the help of Microsoft experts. For customer-driven views, there may be a lot of challenges and resources needed to deploy SharePoint's business perspectives. 

Which other solutions did I evaluate?

We did not look at others due to the OS level authentications and permissions we needed to consider. We wanted a seamless migration and infrastructure that would minimize the cost of transactions. We migrated directly to the latest version combined with Office 365 which met all requirements. With it, we can integrate desktop and cloud project solutions. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MichaelNdwiga - PeerSpot reviewer
IT Officer at cityeyehospital
Real User
Top 20
Jan 13, 2024
Offers secure access control and multiple users can work on the same document simultaneously online
Pros and Cons
  • "The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
  • "There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."

What is our primary use case?

We primarily use it for multi-user collaboration on documents. It's great for storing and managing documents, and the access control features are essential for protecting sensitive information.

What is most valuable?

The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically.

What needs improvement?

There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered.

For how long have I used the solution?

I have been using it for three years now. 

What do I think about the stability of the solution?

It's very stable. We've rarely encountered any challenges, and Microsoft is quick to address any problems that do arise.

What do I think about the scalability of the solution?

It's very scalable. We can have multiple collaboration sites within the same environment, and it's easy to add more users as needed.

We have around 115 users.

How are customer service and support?

We don't get direct support from Microsoft; we get direct support from a local partner. But we've been very satisfied with the support we've received.

How was the initial setup?

It's an online solution, so there's no installation required. Users simply log in to their account to access the application.

What was our ROI?

There's a return on investment because of the centralization of documents. As the organization grows larger, businesses have more data. So. we try to avoid storing data in multiple places, we use SharePoint for the central data repository. So there's good control of data. 

There is more efficiency in our processes. We get more efficiency and control. We've utilized 70% of SharePoint. The platform still has more to offer, but for our current needs, we're at around 70%.

What's my experience with pricing, setup cost, and licensing?

It comes bundled with the Microsoft 365 pricing plans, which we find to be a bit high, especially as we add more users.

We use a monthly-based license model. As long as you have a license, you get support. So, there are no additional costs to the standard licensing. 

What other advice do I have?

For collaboration, especially with large documents, it's a very good solution. Although, there's a learning curve. So, that's the only challenge. There's a learning curve, especially if you want to integrate with other solutions. Or if you want to make it full of workflows, there's a learning curve.

Overall, I would rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
April 2026
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
Buthainah Al-Balharith - PeerSpot reviewer
Information Technology Security Engineer at Direct Choice
Real User
Jan 16, 2024
Allows users to add and edit data but not to delete anything
Pros and Cons
  • "The initial setup is easy."
  • "One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

What is our primary use case?

We use the product for creating department-specific sites within our organization. Each department has its dedicated site, named accordingly, with a designated owner responsible for managing the specific department's site.

What is most valuable?

SharePoint's most valuable feature is the permission. It allows users to add and edit the data but can't delete anything. Some users prefer deleting the files when they leave an organization. Here, the product helps us save the data.

What needs improvement?

There are challenges related to permissions and file visibility within SharePoint, particularly when less experienced users are managing sites. One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve. It takes a long time, sometimes around two months, to resolve the query. Instead, they could provide enough background information on how to use the product for beginners to improve this area.

For how long have I used the solution?

We have been using SharePoint for two to three years. It is 100% a cloud service.

What do I think about the stability of the solution?

Compared to OneDrive, SharePoint has been a more stable product. Many times, the systems crash due to accidental sign-ups. Managing these crashes involved unlinking the files, sometimes causing them to be associated with personal accounts instead of the organization's email, leading to numerous challenges.

What do I think about the scalability of the solution?

We have 100 SharePoint users in our organization. We encountered challenges with the default storage limitations, which initially provided one terabyte. However, we have found a solution by learning how to extract additional storage, expanding it up to five terabytes for certain customers. This enhancement is facilitated through an add-on extra storage feature, allowing users to surpass the initial limitations and manage storage more effectively. Users must understand that each line typically grants ten gigabytes, and when deleted, this allocated storage decreases. Adding extra storage ensures scalability and enables users to accommodate increased data requirements efficiently.

How are customer service and support?

The technical support team takes a long time to reply. However, I don't have any problem with it, as I can understand the complexities of the work.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. You can download it on the desktop by clicking the synchronization command and ensuring appropriate licensing.

What was our ROI?

SharePoint generates a return on investment in streamlining control across various departments. From HR to design to IT policies, it allows the creation of dedicated sites for policies, incident reports, and general announcements. This centralized platform facilitates easy sharing and access, ensuring that every new employee receives access to essential files.

What's my experience with pricing, setup cost, and licensing?

The platform has medium pricing.

Which other solutions did I evaluate?

SharePoint is much easier to use than OneDrive. We encountered challenges with OneDrive due to permissions and accidental sign-ins, leading to crashes. It connects through email, preventing such issues.

What other advice do I have?

I advise others to learn about the product through simple videos on Microsoft's website. They might take two months to discover the files if they are accidentally hidden. Thus, it is crucial to access these resources before creating sites as they help in understanding the three types of sites available within SharePoint: communication, team, and hub.

I recommend SharePoint to others and rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1527261 - PeerSpot reviewer
Lead Consultant at a computer software company with 5,001-10,000 employees
MSP
Jan 10, 2024
Has a valuable search feature
Pros and Cons
  • "The search feature is valuable."
  • "The limitations and boundaries must be extended."

What is our primary use case?

We have created some applications in SharePoint using Power Apps. We have also done some workflow automation with Power Automate. The solution can be used for document management purposes.

What is most valuable?

The search feature is valuable. The solution is useful for document management and collaboration.

What needs improvement?

The limitations and boundaries must be extended. Often, the documents pile up and reach the limit provided, and we need to archive them. It would be good if the capacity were increased.

For how long have I used the solution?

I have been using the solution since 2004.

What do I think about the stability of the solution?

The tool is very stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable to any extent. We have to pay for it. We have around 20,000 users.

How are customer service and support?

The technical support is good. There are different channels based on the priority. We have a premium subscription, so we get solutions within a day.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. We must go through some process if we need to utilize some features. For example, if we want to use co-authoring or set up a workflow on top of the document management system, we should be aware of some technical aspects. We must study and gain some technical knowledge.

SharePoint is a SaaS product. I rate the ease of initial setup a nine out of ten. It is easy to deploy. Sometimes, the deployment is done through the DevOps process via a CI/CD pipeline. Sometimes, it is done manually. It can be deployed within an hour.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the pricing model works.

We get some bundles for free. We can get Power Apps, Microsoft Exchange, and E1 and E2 licenses for free. We must know what our organization needs. It will cost us more if we want to increase the space or customize solutions. The standard features are free.

What other advice do I have?

We provide solutions based on SharePoint for our clients. I'm managing a team that provides support. I am using SharePoint Online. Overall, I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Engineering Manager at 0
Real User
Top 5
May 29, 2024
Easy to use and enables collaboration, but the UI is not user-friendly
Pros and Cons
  • "The solution is easy to use."
  • "The navigation is confusing."

What is our primary use case?

I use the solution as a document repository to back up personal data.

What is most valuable?

The solution is easy to use. It worked well for collaboration. People could easily access it. The integration was okay.

What needs improvement?

I am not a big fan of the user interface. The navigation is confusing. The UI should be more user-friendly.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The tool is stable enough. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable. I have never seen anything go down because of the load. I rate the scalability a ten out of ten. I have never seen the product break down. We have 4800 to 5000 users. We use the product regularly.

How was the initial setup?

The setup is straightforward. It is a website. I had a link to it. I did not have to set up anything. It is all in the cloud.

What was our ROI?

The solution enables me to access my documents from anywhere.

What other advice do I have?

I will not discourage people from using the product. Overall, I rate the product a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT proffesional at Ambo university
Real User
Top 5
May 26, 2024
Used for information sharing and provides good integration capabilities
Pros and Cons
  • "The most valuable feature of the solution is file sharing or information sharing."
  • "The solution should be made more user-friendly for technical and business people."

What is our primary use case?

We use SharePoint for information sharing.

What is most valuable?

The most valuable feature of the solution is file sharing or information sharing.

What needs improvement?

The solution should be made more user-friendly for technical and business people.

For how long have I used the solution?

I have been using SharePoint for six months.

What do I think about the stability of the solution?

SharePoint is a stable solution.

What do I think about the scalability of the solution?

SharePoint is a scalable solution that supports more than 1,000 users.

How was the initial setup?

The solution’s initial setup is easy.

What other advice do I have?

The solution has good integration capabilities. I would not recommend the solution to other users because it is not easily compatible or operable by everyone. More than 20 engineers and managers are needed for the solution's deployment. SharePoint is a good solution for IT collaboration.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Olatunji Osinaike - PeerSpot reviewer
IT Admin/Consulrant at Switchmoon
Real User
Top 5
May 22, 2024
Easy to use and can be used for collaboration, storage, and file sharing
Pros and Cons
  • "The most valuable feature of SharePoint is its ease of use."
  • "When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."

What is our primary use case?

I use SharePoint for collaboration, storage, file sharing, and content management.

What is most valuable?

The most valuable feature of SharePoint is its ease of use. It's quite easy to navigate through the tool.

The most useful feature of SharePoint is the collaboration part. At any point in time, you know who was working on a document, and you can know which version is actually the latest document in case you want to share it with external parties. If we want to make decisions or talk about information on a document, we know which is the latest and most updated.

What needs improvement?

When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint. This part is quite clunky and could be improved.

For how long have I used the solution?

I have been using SharePoint for five years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 50 users are using the solution in our organization.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

The solution’s technical support is fine.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

The solution's full deployment was done by three people in less than ten days.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is relatively expensive because it's bundled with other products.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or seven out of ten.

What other advice do I have?

The solution's integration with Power Automate and many other Microsoft solutions has been very seamless. SharePoint is deployed on the cloud in our organization. The solution requires a bit of maintenance, but it's very minimal. Since most Microsoft solutions are now bundled with AI, the turnaround time for searching and indexing has improved. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Quintin Jamieson - PeerSpot reviewer
General Manager at Pon Projects
Real User
Jan 16, 2024
A simple and flexible product that enables collaboration within the organization
Pros and Cons
  • "The product provides flexibility in collaboration."
  • "The initial setup process is not intuitive."

What is our primary use case?

SharePoint is a backend for Microsoft Teams. We predominantly use Teams and OneDrive. We use them to manage all our systems integration and documents. We collaborate with documents and design. The product is the central repository for our business. We also use it for document control.

What is most valuable?

The product provides flexibility in collaboration. It is a simple tool. We use it across the board for scheduling and resource management. I use a lot of the add-ons. It is a very valuable product.

What needs improvement?

The solution doesn’t support PDF signatures on Android. My staff has tablets and phones. We couldn’t sign the documents on Android. It was quite problematic.

For how long have I used the solution?

I have been using the solution for five to six years.

What do I think about the stability of the solution?

We haven't had any issues with the tool’s stability.

What do I think about the scalability of the solution?

I never had an issue with the tool’s scalability. I rate the scalability a ten out of ten. We have 120 users.

How was the initial setup?

I have deployed the tool for two businesses. It is not easy to navigate. The initial setup process is not intuitive. Other platforms are intuitive with the setup. Once it's set up, it's good. It is a cloud-based solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.