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CTO at a retailer with 1-10 employees
Real User
Top 10
Dec 29, 2024
Reliable backup that is easy to use with straightforward integration
Pros and Cons
  • "Veeam Backup does backup and restore very well."
  • "It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
  • "We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time."
  • "We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup."

What is our primary use case?

We are using Veeam Backup for our virtual machines. We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup.

What is most valuable?

Veeam Backup does backup and restore very well, comparable to Acronis. We have found both Veeam Backup and Acronis to be very easy to use and integrate naturally for administration.

What needs improvement?

We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time.

For how long have I used the solution?

We have been using Veeam Backup for approximately ten years for Microsoft 365 and around six years thereafter.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.

What do I think about the stability of the solution?

Over the last six years, the stability has been pretty good and consistent.

What do I think about the scalability of the solution?

Veeam Backup is quite scalable. I would rate its scalability at eight out of ten, although we are not an expansive organization.

How are customer service and support?

We usually do not request support for our products. We use public documentation if needed, but have not engaged with customer service.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Acronis, primarily as a backup and restore solution. We switched to Veeam Backup for a more advanced solution aiming to accommodate our DRP, but found the transition problematic due to our internet connectivity.

How was the initial setup?

The initial setup of Veeam Backup was easy and needed no more than a few hours. It integrates naturally for administration.

What about the implementation team?

One person is sufficient for deploying Veeam Backup in our 365 infrastructure.

What was our ROI?

We do not have a defined metric for ROI, however, we are satisfied with Veeam Backup as a support service and plan to renew it.

What's my experience with pricing, setup cost, and licensing?

The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.

Which other solutions did I evaluate?

I presented alternatives like Amazon Web Services and Microsoft Azure when considering cloud solutions, however, transitioning did not make financial sense.

What other advice do I have?

I rate Veeam Backup an eight out of ten. 

It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed Hosni - PeerSpot reviewer
PhD Research Student at a tech services company with 201-500 employees
Real User
Top 5
Sep 22, 2025
Has required mail archiving and better clarity while already backing up mailboxes and virtual machines
Pros and Cons
  • "Deploying Veeam Data Cloud for Microsoft 365 was very easy. I did the installation by myself, without any help. I spent one day on the installation of the product, and all weeks are working normally."
  • "In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality."

What is our primary use case?

I currently use this solution for backup needs, and I can back up some VMs.

I back up all VMs and all servers in my environment on VM and point to Veeam Data Cloud for Microsoft 365.

What is most valuable?

I think that one of the best features about Veeam Data Cloud for Microsoft 365 is that you can back up six five mailboxes.

I have used the granular recovery option in Veeam Data Cloud for Microsoft 365 to submit to some mailbox and to restore it.

What needs improvement?

In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.

For how long have I used the solution?

I have been working in my current field for about one year. We have a Veeam on-prem, and when we move to a cloud, we use Veeam to back up CSI and to some work group on the cloud.

What do I think about the stability of the solution?

I have no drawbacks or downsides; we haven't encountered any issues.

How was the initial setup?

Deploying Veeam Data Cloud for Microsoft 365 was very easy.

I did the installation by myself, without any help.

I spent one day on the installation of the product, and all weeks are working normally.

What was our ROI?

I am satisfied with the pricing for Veeam Data Cloud for Microsoft 365.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 22, 2025
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PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at a computer software company with 1,001-5,000 employees
Real User
Top 10
Nov 30, 2024
Enables seamless data recovery with instant image and email box backups
Pros and Cons
  • "I appreciate the feature of having a single tool for backup, replication, and secondary backup; with the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs."

    What is our primary use case?

    I primarily use Veeam Backup for Microsoft 365 for image level backup and Office 365 email box backups.

    What is most valuable?

    I appreciate the feature of having a single tool for backup, replication, and secondary backup. With the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs. There is no need to create multiple jobs, and it is user-friendly compared to other tools. Instant recovery is another valuable feature, as it allows for quick data recovery within five to ten minutes.

    What needs improvement?

    There is still a need for improvement when it comes to individual database backups, particularly for Oracle and other newer databases. The process is not user-friendly, requiring senior personnel and extensive documentation to execute backups and restoration.

    For how long have I used the solution?

    I have been working with Veeam Backup for more than five or six years.

    What do I think about the stability of the solution?

    I rate the stability of the solution as nine point five.

    What do I think about the scalability of the solution?

    The scalability of Veeam Backup for Microsoft 365 is absolutely good, and I rate it as ten.

    How are customer service and support?

    Veeam provides very good support. Although I have never faced any issues when raising a case, I rate their customer service as nine point five.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Setting up Veeam Backup for Microsoft 365 is absolutely very easy and requires simple steps. On a scale from one to ten, I would rate the ease of setup as nine.

    What was our ROI?

    I have not been directly involved in ROI assessments related to Veeam. However, I have not encountered anyone unhappy with this tool, and customers who use it are happy.

    What's my experience with pricing, setup cost, and licensing?

    I find Veeam Backup for Microsoft 365 to be reasonably priced compared to other tools, although I'm not aware of the exact cost per license or user.

    Which other solutions did I evaluate?

    I have experience with Commvault, but we don't have it under review at the moment.

    What other advice do I have?

    Veeam Backup for Microsoft 365 is a good tool, especially for full image backups and Office 365 mailboxes. It's important to be aware that additional resources and documentation are needed for individual database backups, particularly with Oracle and recent databases. Overall, its rating is nine.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Solution Sales Specialist at a tech services company with 201-500 employees
    Real User
    Top 20
    Oct 16, 2024
    Empowered data protection with enhanced backup strength and a straightforward setup
    Pros and Cons
    • "The most valuable feature is the data backup functionality."
    • "While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365."

    What is our primary use case?

    In my organization, we use Veeam Backup for Microsoft 365 primarily for data backup and data protection. It is also utilized for security purposes.

    How has it helped my organization?

    Veeam Backup for Microsoft 365 has provided significant agility from a security perspective and benefits greatly from the automated backup feature, which strengthens our operations.

    What is most valuable?

    The most valuable feature is the data backup functionality. It stands out as a particularly useful and relevant feature in Veeam.

    What needs improvement?

    While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365. This may not be entirely on Veeam, however, could be related to Microsoft policies. I would like to see features such as disaster recovery scenarios included in future updates.

    For how long have I used the solution?

    We have been using Veeam Backup for Microsoft 365 as part of our company infrastructure for the last five years, albeit occasionally.

    What do I think about the stability of the solution?

    In terms of stability, I would rate Veeam Backup for Microsoft 365 an eight or nine. It has been reliable without any critical bugs or errors.

    What do I think about the scalability of the solution?

    The solution is really scalable. Being a cloud solution, it allows us to increase or decrease the number of users covered by Veeam Backup anytime without any trouble.

    How are customer service and support?

    Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do handle inquiries with care.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In my case, I primarily work with Microsoft 365. However, when customers ask for alternatives, we propose Veeam.

    How was the initial setup?

    The initial setup was straightforward, and installation could be handled by one technician. However, planning backup strategies involves the entire IT team.

    What about the implementation team?

    One engineer is usually involved in maintenance, but for planning, the entire IT team is required.

    What was our ROI?

    From a financial perspective, I don't focus much on the financial value, but the solution does offer considerable agility from a security perspective.

    What's my experience with pricing, setup cost, and licensing?

    Compared to other solutions, Veeam Backup for Microsoft 365 is not the cheapest option on the market. Once purchased, no extra payments are required for additional features.

    Which other solutions did I evaluate?

    We primarily use Microsoft products, but Veeam is suggested as an alternative when customers ask for different options.

    What other advice do I have?

    I recommend Veeam Backup for Microsoft 365 due to its powerful backup solution, which covers all the modules included in the Veeam Backup solutions.

    I'd rate the solution eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    BasemIsmail - PeerSpot reviewer
    Business Development Specialist at a tech services company with 11-50 employees
    Real User
    Top 20
    Sep 18, 2024
    Robust data protection with good security and seamless cloud backup
    Pros and Cons
    • "The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
    • "Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."

    What is our primary use case?

    We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.

    How has it helped my organization?

    Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.

    What is most valuable?

    The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.

    What needs improvement?

    An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.

    For how long have I used the solution?

    We have been using Veeam Backup for Microsoft 365 for two years.

    What do I think about the stability of the solution?

    Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.

    What do I think about the scalability of the solution?

    The scalability of the solution is also good, though I would rate it at eight out of ten.

    How are customer service and support?

    Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.

    How was the initial setup?

    The initial setup is automated by default. After the primary configuration, the system runs automated backups.

    What about the implementation team?

    We have a dedicated technical team of around 20 engineers working specifically on backup solutions.

    What was our ROI?

    Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.

    Which other solutions did I evaluate?

    We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.

    What other advice do I have?

    I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Group Cybersecurity Administrator at a mining and metals company with 1,001-5,000 employees
    Real User
    Top 5
    Jul 9, 2024
    Automation of backup processes is good but sometimes backup takes long
    Pros and Cons
    • "I would rate my experience with the initial setup an eight out of ten, with ten being easy."
    • "If it could rebuild the data without pulling down the entire chunk, it would be an improvement."

    What is our primary use case?

    The primary use is back up in Office 365, pulling the data down. 

    What is most valuable?

    The automation of backup processes is good.

    What needs improvement?

    If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.

    If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.

    For how long have I used the solution?

    We (my company) have been using it for three to four years now. 

    What do I think about the stability of the solution?

    We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.

    What do I think about the scalability of the solution?

    I would rate the scalability a six out of ten. There are more than a thousand end users. 

    How was the initial setup?

    I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

    With my environment, it took weeks to deploy it. 

    What was our ROI?

    It helped with operational efficiency. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is expensive. 

    What other advice do I have?

    I would recommend it. It helps with the virtualization of the environment. 

    Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    System Director at a tech services company with 11-50 employees
    Reseller
    Top 10
    Oct 8, 2024
    Effective data management with enhanced backup efficiency and highly rated support
    Pros and Cons
    • "For data security, we rely on Veeam Backup for Teams and it is quite effective."
    • "I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."

    What is our primary use case?

    We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.

    How has it helped my organization?

    Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.

    What is most valuable?

    For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.

    What needs improvement?

    I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.

    For how long have I used the solution?

    We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.

    What do I think about the stability of the solution?

    So far, the stability has been satisfactory, and we have not encountered any challenges.

    What do I think about the scalability of the solution?

    We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.

    How are customer service and support?

    We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Veeam Backup for Microsoft 365, we did not work with anything similar.

    How was the initial setup?

    Since we only have a small number to handle manually, the setup was straightforward.

    What about the implementation team?

    We are a reseller and have been able to support the software implementation ourselves because of our expertise.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.

    What other advice do I have?

    I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.

    I'd rate the solution ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Michael Schwarzer - PeerSpot reviewer
    Managing Director at a photography company with 11-50 employees
    Real User
    Top 10
    Sep 21, 2023
    A stable and intuitive solution that enhances data protection
    Pros and Cons
    • "Its absolute functionality and intuitiveness are the most valuable features."
    • "It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."

    What is our primary use case?

    After migrating to the Vectrus platform, the main focus was on ensuring complete backups of email, Teams, and SharePoint using Veeam Backup. Additionally, user migration and porting are essential aspects of this process. There was a need for archiving user email boxes for several years, even for those who have left the company, and Veeam is utilized to export these backups.

    What is most valuable?

    Its absolute functionality and intuitiveness are the most valuable features.

    What needs improvement?

    The weaknesses in Veeam Backup for Microsoft 365 primarily fall into two categories. One related to its scaling challenges when dealing with large organizations with thousands of entities to back up, it's not efficient to back up everything in a single pool. This necessitates the segmentation of backups into different subsets, which requires ongoing maintenance. This can be complex and requires significant automation efforts at the customer site to ensure backups remain consistent and complete. The second category is related to performance bottlenecks, which makes it a less-than-ideal backup platform. This can affect overall backup and restore performance. To address this, there's a need for better strategies, including monitoring performance and potentially adding input features for user inquiries or for managing backups in subsets within the Teams and SharePoint environments.

    For how long have I used the solution?

    I have been working with it for almost five years.

    What do I think about the stability of the solution?

    It offers good stability features.

    What do I think about the scalability of the solution?

    For larger companies, automation becomes crucial due to the impracticality of manually handling user inquiries. It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account. This feature should be monitored and considered for inclusion in future versions of the platform.

    How are customer service and support?

    The technical support is highly professional and proficient. They excel at providing support, and in most cases, the first-level support is so effective that there's little need to escalate to second or third-level support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The implementation procedure was straightforward and easy to follow. It involved simply installing the entire backup system, which was completed promptly.

    What other advice do I have?

    If there is an existing implementation, it is simplest and most straightforward to maintain a consistent look and feel throughout the entire team platform. I would rate it eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
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    Buyer's Guide
    Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.