We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.
Business Development Specialist at a tech services company with 11-50 employees
Robust data protection with good security and seamless cloud backup
Pros and Cons
- "The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
- "Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."
What is our primary use case?
How has it helped my organization?
Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.
What is most valuable?
The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.
What needs improvement?
An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
September 2025

Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?
We have been using Veeam Backup for Microsoft 365 for two years.
What do I think about the stability of the solution?
Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.
What do I think about the scalability of the solution?
The scalability of the solution is also good, though I would rate it at eight out of ten.
How are customer service and support?
Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.
How was the initial setup?
The initial setup is automated by default. After the primary configuration, the system runs automated backups.
What about the implementation team?
We have a dedicated technical team of around 20 engineers working specifically on backup solutions.
What was our ROI?
Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.
Which other solutions did I evaluate?
We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.
What other advice do I have?
I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer.

IT technician at Entrutech
Helps to restore and recover data
Pros and Cons
- "We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things."
- "I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions."
What is most valuable?
We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things.
Then, we can at least restore and recover data from there. So, there's not as much running backup in case of accidental deletion or user issues. It's more for data security in terms of if something gets compromised, then we know we have another set of backups of the entire Microsoft 365.
The most crucial component is immutable backups to ensure that the backups cannot be affected by anything that happens to the tenant. That is the most critical feature. Second, you should also get proper insights into whether the jobs run as scheduled and the ease of maintenance on it to monitor the backup jobs daily to make sure you don't have any issues, also in terms of functionality to restore backups and backup testing, that also pretty much works easily in Veeam Backup for Microsoft 365.
I do everything in-house for maintenance. I manage the full stack myself. I do daily backup monitoring to make sure everything works. Every single VM is my responsibility. I don't need to do maintenance procedures very often - maybe once a month, if even that much. Otherwise, it's mostly just monitoring the jobs and ensuring everything runs. If there are errors, they're usually related to internet issues or something like that. In those cases, I typically just run the backup job again. Regarding monitoring, I barely spend 15 minutes a day on all my backup checks. It's quick and painless.
What needs improvement?
I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions.
We're at a point where we need to decide whether to scale out our existing storage (which would mean spending more money) or switch to a 365 backup service that includes its storage. The storage issue is the main reason we're considering a change.
Apart from that, I'm very happy with the product. It works perfectly, the support is excellent, and it's fairly simple to manage. The app works 100% as expected.
The tool needs to improve its reporting to gain more valuable insights into what data is being backed up. The reports do not provide all the information one would like. But other than that, all the features are up to standard and working perfectly.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate the overall solution a nine out of ten.
What do I think about the scalability of the solution?
The scalability is generally good, but there are some considerations. The main scalability issue is related to storage. The storage solution isn't included in the package - you must arrange storage and backup repositories. If you don't initially set up your backup storage correctly, you might face scalability problems later.
However, regarding the solution they offer—the program, features, and functionality—I would say it's very scalable. It works well for on-site backups, cloud backups, and workload migrations. It fits all needs and scales to whatever you require. If you start with one server now and suddenly have ten servers to back up next month, it just works—you just need to set it up. Overall, I'd rate the scalability at eight out of ten.
How are customer service and support?
When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support quite a lot. When you reach the first-line support staff, they provide relevant articles, knowledge bases, and processes to help you sort out even simple questions.
For technical issues, you can send them the logs and relevant info they need for troubleshooting. Usually, I get my issues resolved within two or three emails back and forth. The support team is knowledgeable, understands the product well, and knows where issues lie. They typically sort out problems within a day. There's also no long wait - if you log a request, you usually get feedback within an hour or two. So, I have no complaints about their support team. It works well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before choosing Veeam Backup for Microsoft 365, we used Acronis about five years ago. With Acronis, we encountered numerous issues regarding support and technical setup. This led us to do some market research. When you search for backup solutions for large IT enterprises, the tool always appears as one of the top recommendations. We also discussed it with one of our partners who is already using it. Based on their recommendation, we decided to try it out. It's been three years now, and we're not looking back. Everything works perfectly fine with the solution.
How was the initial setup?
The installation process is very straightforward. You just run the installer and attach repositories. Setting up Veeam itself is easy.
The main challenge is storage. Veeam doesn't offer its own storage services, so you need to provide your own repositories and storage solutions. The trickiest part is figuring out what kind of storage you'll use for your backup repositories.
What about the implementation team?
I did the deployment myself.
What's my experience with pricing, setup cost, and licensing?
From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all.
What other advice do I have?
I would recommend Veeam Backup for Microsoft 365. It just works, offering instant recovery and disaster recovery features. I would strongly recommend using VM for anyone managing more than one site or different clients across multiple network infrastructures. It's easy to set up, and the backups work.
If you encounter errors or issues, a dedicated support team is well-versed in solving problems and can assist you. I would recommend the solution for small to medium enterprises and large enterprises. It works effectively across the spectrum—from home users to businesses to enterprise-level operations. It's sufficient for all these needs.
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
September 2025

Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,759 professionals have used our research since 2012.
Lead Engineer Storage at Abraxas Informatik AG
Has an intuitive GUI and useful for M365 backup
Pros and Cons
- "The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face."
- "The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
What is our primary use case?
Our customers like to have a backup for M365. We provide our customers with the solution.
What is most valuable?
The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face.
What needs improvement?
The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good.
Veeam Backup for Microsoft 365 needs to improve its scalability and support.
For how long have I used the solution?
I have been working with the product for one year.
What do I think about the stability of the solution?
I rate the product's stability a five out of ten. It is not stable. We have faced outages and unknown errors.
What do I think about the scalability of the solution?
The tool is scalable, and I rate it a five out of ten. My company has 5000 users who use it extensively. We use 24/7 for backups.
How was the initial setup?
I rate Veeam Backup for Microsoft 365's deployment a six out of ten. The initial setup process was difficult, especially since M365 has a complex architecture.
Deployment takes a week. It involves designing, creating recent documentation, and implementing and fixing any problems. We required two people for the deployment process: a backup architect and for maintenance, we now need at least three people, as we operate on a duty-work basis.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten.
What other advice do I have?
I rate the overall product a seven out of ten. You need to consider what you expect from the product. Are you expecting to handle everything yourself, or do you want the customer to manage their resources? That is a big issue to think about.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PhD Research Student at Advanced Computer Technology (ACT)
Has required mail archiving and better clarity while already backing up mailboxes and virtual machines
Pros and Cons
- "Deploying Veeam Data Cloud for Microsoft 365 was very easy. I did the installation by myself, without any help. I spent one day on the installation of the product, and all weeks are working normally."
- "In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality."
What is our primary use case?
I currently use this solution for backup needs, and I can back up some VMs.
I back up all VMs and all servers in my environment on VM and point to Veeam Data Cloud for Microsoft 365.
What is most valuable?
I think that one of the best features about Veeam Data Cloud for Microsoft 365 is that you can back up six five mailboxes.
I have used the granular recovery option in Veeam Data Cloud for Microsoft 365 to submit to some mailbox and to restore it.
What needs improvement?
In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.
For how long have I used the solution?
I have been working in my current field for about one year. We have a Veeam on-prem, and when we move to a cloud, we use Veeam to back up CSI and to some work group on the cloud.
What do I think about the stability of the solution?
I have no drawbacks or downsides; we haven't encountered any issues.
How was the initial setup?
Deploying Veeam Data Cloud for Microsoft 365 was very easy.
I did the installation by myself, without any help.
I spent one day on the installation of the product, and all weeks are working normally.
What was our ROI?
I am satisfied with the pricing for Veeam Data Cloud for Microsoft 365.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 22, 2025
Flag as inappropriateSystem Director at Infoware Systems
Effective data management with enhanced backup efficiency and highly rated support
Pros and Cons
- "For data security, we rely on Veeam Backup for Teams and it is quite effective."
- "I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."
What is our primary use case?
We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.
How has it helped my organization?
Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.
What is most valuable?
For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.
What needs improvement?
I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.
For how long have I used the solution?
We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.
What do I think about the stability of the solution?
So far, the stability has been satisfactory, and we have not encountered any challenges.
What do I think about the scalability of the solution?
We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.
How are customer service and support?
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Veeam Backup for Microsoft 365, we did not work with anything similar.
How was the initial setup?
Since we only have a small number to handle manually, the setup was straightforward.
What about the implementation team?
We are a reseller and have been able to support the software implementation ourselves because of our expertise.
What's my experience with pricing, setup cost, and licensing?
The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.
What other advice do I have?
I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Group Cybersecurity Administrator at Tharisa
Automation of backup processes is good but sometimes backup takes long
Pros and Cons
- "I would rate my experience with the initial setup an eight out of ten, with ten being easy."
- "If it could rebuild the data without pulling down the entire chunk, it would be an improvement."
What is our primary use case?
The primary use is back up in Office 365, pulling the data down.
What is most valuable?
The automation of backup processes is good.
What needs improvement?
If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.
If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.
For how long have I used the solution?
We (my company) have been using it for three to four years now.
What do I think about the stability of the solution?
We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.
What do I think about the scalability of the solution?
I would rate the scalability a six out of ten. There are more than a thousand end users.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy.
With my environment, it took weeks to deploy it.
What was our ROI?
It helped with operational efficiency.
What's my experience with pricing, setup cost, and licensing?
The pricing is expensive.
What other advice do I have?
I would recommend it. It helps with the virtualization of the environment.
Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineers at Qair
An easy-to-use backup solution that helps to save time
Pros and Cons
- "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
- "The solution needs to improve its speed."
What is our primary use case?
We use the solution for backup.
What is most valuable?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What needs improvement?
The solution needs to improve its speed.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten.
How was the initial setup?
Veeam Backup for Microsoft 365's deployment was easy.
What was our ROI?
Veeam Backup for Microsoft 365 is worth its money.
What other advice do I have?
I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at NVIT
Reliable and easy to expand but is too slow
Pros and Cons
- "The scalability is good."
- "They could include WAN acceleration to compress the traffic to make things faster."
What is our primary use case?
We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.
We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.
We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.
What is most valuable?
The solution does good backups.
It is stable.
The scalability is good.
What needs improvement?
The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.
They could include WAN acceleration to compress the traffic to make things faster.
We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.
Support is very slow.
For how long have I used the solution?
We've been using the solution for one year.
What do I think about the stability of the solution?
The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product scales well. It's very easy to expand.
We tend to work with small and medium-sized organizations.
How are customer service and support?
The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.
Which solution did I use previously and why did I switch?
We've used Acronis and Naviko as well. Veeam is better.
What's my experience with pricing, setup cost, and licensing?
The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.
I can't speak to the exact costs of the solution.
What other advice do I have?
We are reseller in Morocco. We are Veeam partners.
I would rate the solution six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
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Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
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