As the solution is cloud-based, we are always using the latest version.
The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements.
Delivery manager at a computer software company with 201-500 employees
A stable solution which is easy to use, but should have better integrative capabilities
Pros and Cons
- "The solution is easy to use and stable and can be made to fit one's needs."
- "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."
What is our primary use case?
What needs improvement?
The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint.
For how long have I used the solution?
We have been using Veeam Backup for Office 365 for the last couple of years.
What do I think about the stability of the solution?
The solution is stable and can be tailored to one's needs.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
How are customer service and support?
There is no technical support needed.
How was the initial setup?
As the solution is on the cloud, there is no installation required.
What's my experience with pricing, setup cost, and licensing?
We are talking about a third party solution, so there is a licensing fee.
What other advice do I have?
The solution is easy to use and stable and can be made to fit one's needs.
I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution.
An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault.
I rate Veeam Backup for Office 365 as a six-plus out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Easy and quick to install, with responsive technical support
Pros and Cons
- "Technical support in Veeam is good."
- "Technical support in Veeam is good; if you face any issues, the response times are good and the engineers' quality is also good, most of the time."
- "They don't have native integration with deduplication of storage."
- "The support for deduplication appliances is an area to consider for improvement."
What is our primary use case?
We are distributors for Veeam.
The use case for this solution is for backup.
The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.
If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.
There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements.
Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that.
Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of.
The most important part is to have your data accessible and restorable at any point.
What needs improvement?
The support for deduplication appliances is an area to consider for improvement.
They don't have native integration with deduplication of storage.
Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy.
This feature is known in Veeam in their on-premises solutions but is not included in Office 365.
For how long have I used the solution?
I am an expert in Veeam Backup for Office 365.
I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.
What do I think about the scalability of the solution?
I am not able to tell you how many customers we have because we are in the distribution business, and there are many.
We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.
How are customer service and technical support?
Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.
How was the initial setup?
Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.
As long as you have a Windows Server, the installation is really easy.
The download, installation, and configuration will not take more than 20 minutes.
What's my experience with pricing, setup cost, and licensing?
It is strictly subscribed on a per-user basis.
What other advice do I have?
I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.
I would rate Veeam Backup for Office 365 an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Consultant at a media company with 51-200 employees
Useful email restore feature, stable, but integration with other email provider needed
Pros and Cons
- "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
- "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
- "We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions."
What is our primary use case?
We use this solution to backup our database of Office 365 users' information.
What is most valuable?
One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.
What needs improvement?
We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.
In an upcoming release, there should be backup support for other email providers, such as Gmail.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
The solution is stable, we have had no problems.
What do I think about the scalability of the solution?
We have approximately 50 users using this solution.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required and a per-user fee for this solution.
What other advice do I have?
We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.
I rate Veeam Backup for Office 365 a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Easy to use, responsive technical support, and reliable
Pros and Cons
- "One of the main features of the solution is it is easy to use."
- "The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."
What is our primary use case?
I use the solution for software production and virtual machine backups.
What is most valuable?
One of the main features of the solution is it is easy to use.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.
What do I think about the scalability of the solution?
We plan to increase usage in the future.
How are customer service and technical support?
I am satisfied with the technical support of the solution.
How was the initial setup?
The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and we pay annually.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at Bitcon
Clear procedures, easy to install, good support, scalable, and well-integrated
Pros and Cons
- "I want an additional copy of my data in the Office cloud and it works."
- "I am very happy with Veeam's support; they are good and very responsive."
- "When you are working in the Cloud security is very important."
What is our primary use case?
We use this solution to protect our mailboxes, our data, and Office 365.
We use it in our office as well as for our customers who have Office 365.
I use it in a multi-tenant way.
What is most valuable?
It does what it does. I want an additional copy of my data in the Office cloud and it works. I can restore the data.
The interface is quite okay and the procedures are clear.
There are many applications in Office 365 and new applications are being added. They keep up with all of the data.
What needs improvement?
Security is the most important feature. When you are working in the Cloud security is very important.
They may have made changes recently, and may already have the two-factor integration, and following the security upgrades from Office themselves.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two years.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution. We have not had any issues with stability.
What do I think about the scalability of the solution?
It is very scalable.
While I still have customers who are using Office 365, I will continue to use this solution to protect their data.
How are customer service and technical support?
I am very happy with Veeam's support. They are good and very responsive.
How was the initial setup?
The initial setup is straightforward. It's is very easy to install.
It can be deployed in less than an hour.
What about the implementation team?
I completed the installation and deployment myself.
What's my experience with pricing, setup cost, and licensing?
I have a per-user license for the number of users and the mailboxes that I have.
What other advice do I have?
Definitely, I recommend using Veeam Backup for Office 365.
They are adding SharePoint and OneDrive as well as other integrations.
I would rate Veeam Backup for Office 365 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
A complete, mature, and intuitive solution that works well with various cloud providers and on-premise storage
Pros and Cons
- "We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
- "It is a really good and intuitive solution; Veeam has developed a fantastic product, and I've never seen anything that I don't like about Veeam."
- "Its price could be improved."
- "Its price is a little bit high, but it is a fantastic solution."
What is our primary use case?
Our primary use case is the backup of 365 objects and emails. At the moment, you are just testing Veeam. We are using it for production, and we are running a few productions on APIs.
What is most valuable?
We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data.
It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts.
What needs improvement?
Its price could be improved.
For how long have I used the solution?
I have been using this solution for a year or two.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have about a hundred users. We are currently testing it, and we are looking at expanding to almost 2,000 users.
How are customer service and technical support?
I have contacted them, and they are good.
How was the initial setup?
It is straightforward.
What about the implementation team?
Currently, we have four engineers for its deployment and maintenance. We have the same number of engineers for NetApp.
What's my experience with pricing, setup cost, and licensing?
Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp.
Which other solutions did I evaluate?
We are already using NetApp, and we are currently testing Veeam to see which one has a much better use case. They are more or less neck-to-neck in terms of features and the simplicity of connecting to Office 365.
Veeam has, of course, a little bit more features than NetApp. I see a lot more options in terms of where to store your backup, but, in terms of features, they're both good products. From the price point, Veeam does seem to be a bit higher than NetApp.
I really like the fact Veeam has integrated into a single pane of glass. That's one thing that NetApp should do in the future. Instead of running it as a standalone backup solution for 365, Veeam has got it right in terms of simplicity and putting everything in a single glass for access purposes.
What other advice do I have?
I would recommend both Veeam and NetApp. Both of them have got it right. The only difference I see is in the management. For Office 365, we have to go into our web console which is directly integrated on the cloud, which is good because it gives that differentiation. At the same time, if you're an administrator and you're managing backups, you should have the simplicity of having everything in a single pane of glass.
I would recommend using the Veeam console to someone who is doing Veeam on-premise or cloud backup. It gives you the simplicity of having everything in a single pane of glass. I like NetApp, but I would've liked its integration into the Netcenter. That would really raise the game for them in terms of giving a full position in a single pane of glass. However, if there are people who are using other backup solutions and they just want to purchase Office 365, NetApp is also a good product. I would recommend both to anyone, and let them feel for themselves, regardless of price, how they scale, what features they want, and how they want to store their backups.
I would rate Veeam Backup for Office 365 a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Teamlead Enterprise Content Management at a pharma/biotech company with 501-1,000 employees
A stable solution that runs very fast and has the ability to restore at the item level
Pros and Cons
- "Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
- "When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
- "Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision."
What is our primary use case?
We have Veeam in place for Office 365 backup and restore. We use it for mail backup and restore, SharePoint, and Teams. We were still struggling with the backup of OneDrive, which is still a discussion. We are using its latest version.
What is most valuable?
Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity.
What needs improvement?
When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup.
Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It has been running for two years, and it has been stable. We only had an issue this week with connectivity with AD, but that's normal.
What do I think about the scalability of the solution?
We didn't try the scalability. We made an agreement in the beginning with a view to the end. We paid more than what was necessary. We ran it for so many users for so many years, and our manager at that point thought that it was a good offer. We have a license for 750 users, but we have approximately 550 users currently. We aren't using all subscriptions, so in the end, we may have paid more, but I should see other offers as well.
How are customer service and technical support?
Everything went fairly smoothly from a technical point of view and from a point of view of implementation and other things.
Which solution did I use previously and why did I switch?
Veeam was the first cloud backup we used, but we have several other systems in place. We have EMC's backup and recovery solution. We are now in the middle of a global Office 365 project, and we decided to use Altaro for backup and restore there. We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam, but we can really tell that after half a year or so. In terms of features, they are very similar.
We don't have any experience with Altaro. They provided us a proposal for two years, which we found to be too long because we don't have any experience with it. We first want to be convinced that Altaro is a better option than Veeam. Therefore, we decided this week that we go for an agreement for one year to get experience, and, when we have a good feeling down the road, we will go for a commitment for a longer time.
How was the initial setup?
The initial setup was straightforward. It runs very fast.
What about the implementation team?
We had some support from a supplier.
What's my experience with pricing, setup cost, and licensing?
We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision.
What other advice do I have?
I would rate Veeam Backup for Office 365 an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Sund Upper Secondary School
A stable product that integrates well with Microsoft Teams
Pros and Cons
- "The most valuable feature is the integration with our Teams environment."
- "This is definitely a product that I can recommend."
- "Some additional training materials would be helpful."
- "I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical."
What is our primary use case?
Our primary use case is the backup of our education-related files and data.
What is most valuable?
The most valuable feature is the integration with our Teams environment.
What needs improvement?
The environment mainly consists of PCs, although we have students and a few teachers that use Apple computers. Sometimes, we have compatibility issues related to this and the problems can take a long time to solve. Faster response time to complaints that we have had would be of great appreciation.
When you work with these cloud-based systems, the response time could be better. I never take anything for granted. When people complain about something, I always check in three different settings with different internet connections and different locations. I find that when it comes to Office, the response time could be improved quite a bit.
Some additional training materials would be helpful.
For how long have I used the solution?
We have been using Veeam Backup for Office 365 for a couple of years.
What do I think about the stability of the solution?
This product is very stable. It's not perfect because all computers have a tendency to break down at one point or another.
What do I think about the scalability of the solution?
This system is pretty scalable. I find it good because you can start with a package that is not very big, and then just add to it as much as you like. Also, you can remove things that you don't like or don't need.
How are customer service and technical support?
I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical.
Which other solutions did I evaluate?
Our staff is made up of rather strong individuals with personal opinions about software, so we've tried to focus on fewer solutions with the widest application.
What other advice do I have?
For the past six months, Microsoft Teams has been of the biggest importance for us, both in terms of teaching and meetings. Our meetings include both in-house and outside. Office 365 is one of the things that is connected to that, and our files need to be backed up regularly.
This is definitely a product that I can recommend.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Consultant at a tech services company with 51-200 employees
Reliable, it is easy to use, and has a good email capacity
Pros and Cons
- "The feature that I like the most is the system backup recovery from OneDrive."
- "I would recommend this solution to others who are interested in implementation, as it is a good solution with good email capacity and is easy to use."
- "The license pricing can be reduced."
- "The licensing price is quite high. It's expensive."
What is our primary use case?
The primary use case is to keep emails for longer retention time.
What is most valuable?
The feature that I like the most is the system backup recovery from OneDrive.
What needs improvement?
The license pricing can be reduced.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for three months.
What do I think about the stability of the solution?
It's a stable product and we have not had any issues.
What do I think about the scalability of the solution?
Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.
How are customer service and technical support?
Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.
Which solution did I use previously and why did I switch?
Previously, I did not use another product.
How was the initial setup?
The initial setup and installation were straightforward.
It only took 10 to 15 minutes to deploy.
What about the implementation team?
We did not use a vendor, retailer, or consultant. The implementation was done by myself.
What's my experience with pricing, setup cost, and licensing?
The licensing price is quite high. It's expensive.
What other advice do I have?
I would recommend this solution to others who are interested in implementation.
It's a good solution with good email capacity, and it's easy to use.
I would rate Veeam Backup for Office 365 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Good stability with good technical support and fair pricing
Pros and Cons
- "The product offers good stability."
- "Overall, the solution is okay, the way the system is built is very good, the product offers good stability, the solution is scalable, we have found the technical support to be helpful, and the pricing of the solution is very reasonable and not expensive."
- "It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
What is our primary use case?
We primarily use the solution to backup our Office 365.
What is most valuable?
Overall, the solution is okay.
The way the system is built is very good.
The product offers good stability.
The solution is scalable.
We've found the technical support to be helpful.
The pricing of the solution is very reasonable. It's not expensive.
What needs improvement?
It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion.
They could work on their SaaS model to make it a bit more appealing.
For how long have I used the solution?
While the company has always engaged with Veeam, I've just become familiar with the solution over the last two months.
What do I think about the stability of the solution?
The solution is quite stable. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's excellent.
What do I think about the scalability of the solution?
The solution is scalable. You can expand it out if you need to. It's not a problem.
Currently, in our company, we have about 200 users on the solution. We do plan to increase usage. However, it will depend on the requirements of the organization.
How are customer service and technical support?
We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their level of support. They are knowledgeable and responsive.
How was the initial setup?
I'm not an engineer. I didn't really handle the initial setup. I can't really speak to if the implementation is straightforward or complex. I'm not sure how long the deployment takes either. I wasn't hands-on in that respect. That said, it's my understanding that, overall, it should be pretty simple to execute.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is reasonable. It's not too expensive.
What other advice do I have?
I'm not a user. I'm a solution provider.
We'd recommend the solution to other organizations. Overall, on a scale from one to ten, I'd rate it at an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
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